DATA SHEET: UNITRENDS ENTERPRISE BACKUP VS. APPASSURE Competitive Analysis: Unitrends Enterprise Backup vs. Dell AppAssure Find the best fit for your business needs—read on to see how Unitrends Enterprise Backup compares to Dell AppAssure. Primary Advantages of AppAssure: • • AppAssure’s Replay software is best suited for storage specialists who want to focus on high touch backup and who also want to integrate multiple storage, networking, and software components in order to stitch together a solution that meets their needs. This approach is the opposite of Unitrends’ appliance-based value proposition which wants you to focus on your business instead of on your backup. AppAssure has a low software only entry price if the protected environment has just a few servers in a homogeneous Windows and Linux environment. Primary Disadvantages of AppAssure: • • • • • • AppAssure’s licensing fees tend to be expensive for growing businesses due to the licensing model - charging on a perfeature, per-client, per-operating system, application and the like basis. AppAssure tends to have a lower ROI (Return on Investment) and higher TCO (Total Cost of Ownership) due to the higher operational expenses of putting together, managing, and monitoring servers, storage, networks, operating systems, and data protection (backup, archiving, and disaster recovery) software. The non-integrated nature of AppAssure leads to finger-pointing among the server, storage, networks, operating systems, and data protection software vendors when a problem occurs. AppAssure protects homogenous Windows environments. The lack of heteregenous environment protection limits AppAssure’s efficacy in enterprise deployments. Limited support for integrated fixed/rotational archiving. AppAssure only provides a software offering and requires the customer to build out what is needed to protect the environment. Products and Licensing AppAssure • • • • • • • • • • • AppAssure is not a heterogeneous solution Limited efficacy in enterprise deployments (no NAS, Unix support) Limited support of integrated fixed/rotational archiving to tapes and SANs Limited options for long term retention of data Requires an additional licensed product to offer recovery to dissimilar hardware Does not leverage VMware VADP requiring management overhead for agent per virtual machine Limited to virtual machines running Windows for instant recovery Requires scheduling of backup targets independently Limited reporting Limited support and flexibility for inclusion and exclusion of data being protected. AppAssure is now part of Dell, which makes it an insignificant part of their portfolio Unitrends More Detail Enterprise Backup Non-restrictive licensing No Yes Standard licensing does not include restrictions on features, platforms supported, or per-client fees. Integrated appliance No No Support handles a vertically integrated data protection appliance - not just software. Available as physical appliance No No Available as an integrated server, storage, networking, operating system, backup software, archiving software, replication software, and so forth. Available as virtual appliance No Yes Available as an integrated operating system, backup software, archiving software, replication software, and so forth as a virtual appliance. Available as software only Yes No Available as a non-integrated software. AppAssure is primarily sold in this manner. Unitrends does not offer non-integrated software at this time. Support AppAssure Unitrends More Detail Enterprise Backup Supports hardware and software No Yes Support handles a vertically integrated data protection appliance - not just software. AppAssure doesn't do this with their software product. However, Unitrends does this with their physical appliance. Proactive hardware monitoring No Yes Standard support includes proactive hardware monitoring. Remote diagnostics Yes Yes Remote diagnostics are available from support. Self-installable Yes Yes The product may be installed by a customer. On-site support No Yes On-site support is available. DS-UEBvsAPPASSURE-20130513-1 DATA SHEET: UNITRENDS ENTERPRISE BACKUP VS APPASSURE Phone support Yes Yes Telephone support is available. E-mail support Yes Yes E-mail support is available. Online interactive chat support No Yes Online interactive chat support is available. Online support form Yes Yes An online support form (or portal) is available. Knowledgebase Yes Yes A knowledgebase is available. User forums No Yes Support monitored and managed user forums are available. Video tutorials Yes Yes Video tutorials are offered by the backup vendor. Monitoring and Management AppAssure Unitrends More Detail Enterprise Backup Appliance-based moni- No toring and management Yes Monitoring and management of data protection software, operating system, storage, server, and other solution components. Single pane of glass Yes Yes Monitoring and management of multiple Replay Cores (in the case of AppAssure) or appliances (in the case of Unitrends) from a single web-based user interface. Web-based management Yes Yes Monitoring and management can be performed via the web. SNMP/SMTP/alert-based Limited notifications Yes Notifications are available via SNMP traps, SMTP e-mail, and alerts. AppAssure only supports SMTP and does not support SNMP trap notifications. Recovery and Restore AppAssure Unitrends More Detail Enterprise Backup Instant recovery for Windows Yes Yes Recovery from a failed Windows server in less than 5 minutes. Instant recovery for VMware Limited Yes Recovery from a failed VMware server in less than 5 minutes. Since AppAssure does not leverage VADP, instant recovery is limited to virtual machines running the Windows operating system. Dissimilar bare metal restore Yes Yes This includes P2P, P2V, V2P, and V2V. Unitrends has integrated dissimilar bare metal restore support. AppAssure requires an additional licensed product to offer this capability. Heterogeneous bare metal restore No Yes This includes not only Windows but also VMware, Hyper-V, XenServer, Linux, Solaris, Mac OS X, and other operating systems. AppAssure only supports Windows environments whereas Unitrends has integrated bare metal restore support for Windows, Linux, Mac and many other operating systems. Heterogeneous backup No Yes AppAssure supports Windows and Linux environments, while Unitrends supports a variety of operating systems, applications, and hypervisors. Backup AppAssure Unitrends More Detail Enterprise Backup Virtual and physical backup Limited Yes Supports virtual and physical environments. AppAssure has limited support for physical environments, largely due to the lack of protection for heterogeneous environments. Heterogeneous backup No Yes AppAssure only supports Windows environments, while Unitrends supports a variety of operating systems, applications, and hypervisors. Heterogeneous storage protection Limited Yes Support for protecting NAS and SAN volumes. AppAssure only supports SAN and DAS configurations. NAS is not supported by AppAssure. Unitrends supports SANs, NASs and DAS configurations. Integrated fixed/rotational archiving Limited Yes Integrated disk-to-disk-to-disk, -tape, -SAN, and -NAS for both long-term retention and disaster recovery. www.unitrends.com sales@unitrends.com 1.866.359.5411 Copyright © 2013 Unitrends All rights reserved DS-UEBvsAPPASSURE-20130513-1 DATA SHEET: UNITRENDS ENTERPRISE BACKUP VS APPASSURE Continuous incrementals supported Yes Yes Continuous-based incremental backup is available (includes near-CDP snapshot). VMware CBT (Change Block Tracking) No Yes Support for VMware CBT is available. AppAssure does not leverage the vStorage API for Data Protection (VADP) and relies on the "Smart Agents" to be installed in the guest virtual machines. Support for Hyper-V Cluster Shared Volumes (CSV) No Yes Protect virtual machines configured in a Clustered Shared Volume configuration. Hyper-V CBT (Change Block Tracking) No Yes Support for Hyper-V CBT (which Microsoft does not support) is available. AppAssure seems to protect the entire host volumes rather than tracking the changes on the virtual machine hard disks. Application-level backups Yes Yes Application-level backup is available. Differential backups supported Yes Yes Differential backup is available. Direct backup to tape No No Direct backup to tape (also called D2T) is available. Maximum concurrent backups Limited No The number of concurrent backups. Technology AppAssure Unitrends More Detail Enterprise Backup Supports agents Yes Yes Supports client-level, agent-based protection where necessary. Supports agentless No Yes Supports agentless-based protection where necessary; Unitrends supports agentless-based protection for VMware, NAS storage, and iSeries (AS400) environments. Deduplication Yes Yes Supports deduplication; Unitrends supports target-based, byte-level (content-aware) deduplication. AppAssure supports target level, block deduplication. Retention control policies Yes Yes Supports minimum and maximum retention settings. Encryption Yes Yes At least AES-256 level encryption. AppAssure does not support encryption of data. Unitrends encrypts data at rest as well as in-flight to the off-premise appliance. Failover virtualization Yes Yes Supports Windows and VMware instant recovery. Grid-based scalability No Yes Backup servers (AppAssure Replay Cores or Unitrends appliances) are configured in a grid for interoperability, monitoring, and management. Integrated symmetric and asymmetric replication Yes Yes AppAssure supports replication to a private cloud; Unitrends offers both private and public cloud protection for disaster recovery. Hub-spoke replication Yes Yes AppAssure supports replication to a private cloud; Unitrends offers both private and public cloud protection for disaster recovery. Integrated peer-to-peer replication Yes Yes AppAssure supports replication to a private cloud; Unitrends offers both private and public cloud protection for disaster recovery. Integrated private cloud replication Yes Yes AppAssure supports replication to a private cloud; Unitrends offers both private and public cloud protection for disaster recovery. Integrated public cloud replication No Yes AppAssure does not seem to support public cloud disaster recovery; Unitrends offers Vault2Cloud, which is a multi-tenant public cloud disaster recovery solution. Want to know more, or have questions about the best data protection solution for your environment? Click to contact Unitrends or, request a quote. Unitrends makes this document available for informational purposes only. While we do our best to keep this up-to-date and accurate, we can not and do not represent, warrant or guarantee that it is complete, accurate, or up-to-date, nor does Unitrends offer any certification or guarantee with respect to the opinions expressed herein. Changing circumstances may change the accuracy of the content herein. Opinions presented in this reflect judgment at the time of publication and are subject to change. While every precaution has been taken in the preparation of this document, Unitrends assumes no responsibility for errors, omissions, or damages resulting from the use of the information herein. www.unitrends.com sales@unitrends.com 1.866.359.5411 Copyright © 2013 Unitrends All rights reserved DS-UEBvsAPPASSURE-20130513-1