Quintek Case Study
NIKE
(Manchester United Merchandising)
Summary:
Manchester United is the biggest football club in the world
and has a merchandising operation that most clubs can only
dream of. The club is a hive of activity all year round with fans
visiting the football museum, school children taking tours,
couples getting married and businesses running exhibitions.
Objectives:
The NIKE (Manchester United merchandising) outlets are
open throughout the year providing a constant stream of
customers. However, during a home match the retail outlets
are tested to the limit with up to 15,000 fans purchasing goods
in the space of only a few hours. This means that they need a
retail system that can handle extremely high volumes in a very
short space of time.
The Quintek Solution:
Quintek have been the retail system supplier for NIKE
(Manchester United Merchandising) for over a decade.
The Cygnus Leisure solution provides a truly robust and
high performance sales system complemented by other
features such as shirt printing, real time mobile sales and
the integration of Logic Groups enhanced security payments
software to ensure full PCI-DSS conformity.
The system runs on two lanes of 10 Toshiba ST60 touch screen
terminals with further terminals in the shirt printing gallery
and customer service departments.
The system gives the Megastore complete and accurate
visibility of stock at all times allowing the club to manage
stock more effectively. With the interface between Cygnus
Leisure and Stock Control/ Accounting System, Manchester
United can identify popular lines allowing it to adjust stock as
well as pricing or assisting with product positioning within the
store on a day to day basis.
Reporting is simple with the facility to export reports directly
into Microsoft Excel for quick and easy data manipulation. The
latest technology is also utilised in the Corporate Hospitality
boxes where sales staff can take orders for retail products on
a hand held point of sale device combined with a conventional
chip and pin card processing terminal. Orders are transmitted
through the retail system to be picked and packed by the
warehouse team and delivered to the box before the end of
the match.
Conclusion:
“Quintek has worked closely in consultation with us to develop
a reporting procedure that is manageable and with reports
quickly available. The easy manipulation of data makes
reporting very simple and easy to do and has provided us with
improved presentation for management.”
Giles Hall, Systems/IT Controller, Manchester United
To find out how Quintek can improve your retail
operations, please contact:
Elena Simpson
Tel. 0044 (0)1344 894 550
Email. esimpson@quinteksystems.com
New Lodge Drift Road Winkfield Windsor Berkshire SL4 4RR United Kingdom
Tel: 0044 (0)1344 894550 Fax: 0044 (0)1344 724653 www.quinteksystems.com
Quintek is a trading name of
a company registered in England and Wales with company number 2100121 at: New Lodge, Drift Road, Winkfield, Berkshire, SL4 4RR, United Kingdom