EXHIBI T A Net Net, Flix By Mail Has Arrive d • Business . Netflix sells DVD rental-bv-mail subscriptions . facilitated by online title selection and an efficient inventory management system . e' S EPS tero6orma Dl)uted ) =-FY Eud: Dec EPS P!E 2000 (33 99) n .m . (2 .341 2001 2002 2003E 2004E n .m . (0.04) • Estimates . We believe Netflix can double its free cash flow in 2003 . Our proforma EPS projection is SO . 18 in FY03 and 50 .50 in FY04 . n. in . 0 .18 0 .50 88 . ' 32 .7 - .~ Revenges S ull]_ ! =-F1~ ESnd `Der ev ? Rev MuI 35 .9 75 .9 152 .8 249 .7 337 .9 2000 2001 2002 2003E 2004E 10 . 1 4.8 2.4 1 4 1.1 Price . Date 314/03 S16 .2 5 52-Week Ranee $4 .85 - $22 .3 3 Norm . 3-Yr . EPS Growth 40% Market Cap (S mil .) 361 . 1 Diluted Shares (mil.) Fl oat (mil .) 22 . 2 18 . 9 • D rivers . Continued growth of DVD hardware sales and DVD software rentals is the primary driver, as well as Netflix's ability to offer oneday delivery to a majority of customers . • Limite rs. Increased competition from Walmart .com and Blockbuster, as well as any major change in studio revenue-sharing terms, could slow growth . • Conclusion . Our valuation discounts five years' adjusted free cash flow at a 20% cost of capital and a 6x terminal multiple . We a re initiating coverage with a BUY rating and a 12-month price target of $20 per share . ~, . .Capttalizadon Dan z Debt (S mil .) 0.0 103 . 6 0 .0 % $4 .0 2 Equity (S mil .) Debt/Equity Tantdble Book ValuetShare Cash.'Share $4 .6 6 Daily Volume (10-day avg) S&P 500 751 .20 8 874 . 3 V d.r.~~ ~ Cb~• jaM N0 1Z fY __ AL If s x.ooo..oe s A~t i3NMY $12 1 Ao0.M0 N { SM,ooo N 0 ,h' f0 8 A 8.46 pti ,oM1 p~ ,A C~10 Investors should assume that Roth Capital Partners. LLC ("RCP") expects to receive or intends to seek compensation for investment banking or other business relationships with the covered companies mentioned in this report in the next three months. Please refer to important disclosure information on the last page of this report . Rich Ingrassia 949-720-716 1 ringrassia roihcp.com NETFLI X SUMMARY We are initiating coverage of Netflix (Nasdaq : NFLX $16 .25) with a BUY rating an d a 12-month price target of S20 per share . Netflix re nts DV"Ds, but has no sto re s . Subscribers pay a monthly fee to rent up to three DVDs at a time for as long as they want, with no late penalties, by selecting titles in their Netflix .com "Rental Queue" . When a customer returns a DVD using Netflix's postage-paid mailer, the next DVD in the queue is automatically shipped by first-class mail and arrives as soon as the next day . Netflix invented this unique home video channel and in 2002 p ro ved it could be p ro fitable . Though the Company faces potentially strong competition from Walmart .com and Blockbuster , we believe management directs operations well and has the right strategy for growth. In this report we consider all external factors (Industry & Competitive) and internal factors (Strategy & Operations) that spur and/or limit key drivers in Netflix's business . We summarize them in Figure 1 on page 3 . Our research and assumptions on these variables combine to produce our financial projection for Netflix in 2003 and 2004 . We believe Netflix will generate S0 .18 proforma EPS in FY03 . More significantly, we believe the Company can more than double free cash flow (FCF) this year and next . Our price target is based on five years' discounted FCF - adjusted for stock-based compensation - at a 20% required rate of return . The projections summarized in the table below are generally in line with management guidance and slightly more optimistic than consensus analyst estimates . Figure 2 - Netfix Fundamentals , 2001-200 4 FY01 Rn enues (SM) 75 .9 Total Subxnbcn (000) P,d Sabsaiba Growth (•.) 456 37% A,g . Monthly Chum (:) Subscriber ACquaouon Cost (S) .6.8% 40.29 Fulfillment Ex pense' . of R e, P1.) Othei Opem mg Eap erases (SM) Non-Cuh Compensation (Sill) Adjusted Free Cash Flow ISM) i 11 1, D iluted EPS (GAAP) Diluted EPS ) Profomsai ' (5) (S) (2 741 _,4) FY02 FY03E FY04 E 152.8 249.7 337.9 857 1 .322 99% 555. .6.9'.16 1 .64 2 26•x. b.8% 34 .11 17.7% -6 .9% 31 .24 12 .75. 22. 4 216 29.6 37 99 13.9 01 .8 14 0 13.1 34. 6 (0 .431 0 .18 004 0 .50 6.0 it 1') Mo0-4 In its sho rt public life, NFLX stock has seen some dramatic swings in value . Five months after a S17per-share IPO, NFLX dropped to S5 .22, partly due to the launch of Walmart .com's DVD-by-mail service in September . NFLX shares recovered to the mid-teens by 2002 year-end, thanks to the Company's continued subscriber growth in spite of the well-capitalized new competitor . We expect NFLX shares to remain volatile . Risks and downside catalysts include the following : ■ If sell-through DVD pricing drops by more than S I per year ( from about S17 today) for the next 2-3 years, or "disposable" DVDs become popular • If the major motion picture studios materially change their revenue - sharing terms, or decide to alter the video window ' s primacy over PPV and other home ente rt ainment choices • If Blockbuster significantly reduces the cost of its Freedom Pass subscription, or decides to better fund its FilmCaddy .com busines s ■ If Walmart .com cuts prices further in its DVD rental service, or another competitor such as Amazon .com enters the rental marke t ■ If the conversion rate of free-to-paid subscribers drops to less than 70% • If Netflix's theft and loss rate (currently 3% of gross shipments) increases dramaticall y ■ If mail delivery experiences a slowdown, as happened in late 2001 due to the anthrax scare ■ If non-option related insider selling becomes more substantial, especially by CEO Reed Hastings and operations VP Thomas Dillon, who have sold small blocks since Nov . 2002 . The risks above prompted us to be conservative in our assumptions . However, we believe Netflix has considerable upside potential as the dominant player in an increasingly profitable business . From current trading levels, we point out the following metrics and events as signs Netflix is on target to meet Wall Street estimates and upside catalysts for the stock : 37 .2 8 12.8% • If Company- repo rt ed chum is less than 7% in Q1 :03 or for two consecutive quarters in FY0 3 • When Netflix announces openings of new regional shipping center s • Proforma EPS excludes non-cash conpensatnn and one - tine [ens . For important disclosure in/ormation- see the end of this report . ROTH CAPITAL PARTNERS, LLC NETFLIX Figure 1 - Factors That Affect Netflix Model INDUSTRY I COMPETITIVE FACTORS NETFLIX STRATEGIC I OPERATING VARIABLES FACTORS NOLs { N Tres ) For important disclosure information - see the end of this report . ROTH CAPITAL PARTNERS, LLC NETFLI X penetration of TV HH . We expect this to occur in 2006 . • If Walmart .com scales back its DVD rental busines s Consensus industry estimates from Forrester, Kagan World Media and others put U .S. DVD HH penetration at close to 60M by year-end 2003 and 65M by 2004, a 32% compound annual growth rate . That compares to a 76% CAGR from 2000-2002, suggesting deceleration has already begun . • When CEA reports positive growth in DVD hardware sales, typically announced each month ■ When short sellers cover their position, which is now close to IN the average daily volume . We are initiating coverage with a BUY rating . DVD Rental : A Bigger S li ce of the Home V ideo Pie DVD rentals generated S2 .9B in 2002 retail sales, up 107% from 2001, as rapid hardware growth drove the continued shift to DVD software . Total U .S . video rentals generated S8 .2B in 2002 retail sales, down 3 .1% from 2001, according to the Video Software Dealers Association . That means VHS rentals were down 25% to S5 .3B, and that DVD went from zero to 35% of the total rental market in just four years. By year-end 2004, consensus industry research suggests DVD will account for S5 . 5B in sales or 651/0 of the total video market . (See Figure 4 . ) INDUSTRY & COMPETITIO N The lightweight, inexpensively replicated DVI) is what made Netflix's rental -by-mail concept possible . Rapid growth of the DVD platform will continue, albeit at a decelerated pace, driving Netflix' s addressable customer base ever larger . Competition is expected to heat up in the online DVD rental business , while rental retailers like Netflix continue to balance their success vs . formidable supplier leverage. Figure 4 - U.S. Video Software Retail Rentals ($ mil) Rapid Growth of DVD Platform Is Levelin g DVD is the fastest-penetrating consumer electronics product in history. Since its 1998 introduction, more than 43M DVD players have been sold in the U .S . alone, penetrating one-third of all U .S . households in 2002-not including DVD-equipped PCs . (See Figure 3. ) 199e 1999 2000 r>'.= - a c-. 2001 ra ..+. 200 E203 Figure 3 - U.S DVD Households (mil) 200IE r . . an. $0 52000 04,000 06 .000 1 S8.000 010.000 O vHs UDVD Source: CEA, RCP estimates Though there seems to be no doubt that DVD will eventually be the only significant packaged-goods video media, low DVD sell-through pricing creates competition for the DVD rental business that did not exist in the VHS platform for 20 years . In recent years, aggressive pricing has driven DVD sell-through to its status as the biggest single source (37%) of all filmed entertainment revenues . (Source : Roth Capital Partners estimate from Kagan World Media data.) In addition, a number of other broadcast-based home entertainment choices such as pay TV, pay-per-view (PPV) and video-on-demand (VOD) now compete with the "rental chain" model . Source : CEA . RCP estimates Obviously, the torrid pace of DVD growth cannot continue forever, but it is difficult to find a proxy for the DVD adoption cu rv e , given the product's unprecedented popularity with U .S. consumers . However, if one were to use penetration of VCR players or basic cable as a model, it suggests adoption will level off at 6%-7% CAGR when DVDs reach 80% ROTH CAPITAL PARTNERS, LLC For important disclosure information- see the end of this report 4 NETFLI X Fortunately for Netflix - and Blockbuster and HBO and many other entertainment retailers - new media platforms historically have NOT led to total cannibalization of the platform that came before . That is, TV did not kill radio, cable TV did not kill broadcast -I1-, and home video did not wipe out the theatrical release . Instead, the pie just grew bigger . We think it's likely this trend will continue . DVD rental will always compete with sell-through, but we believe both will grow rapidly over the next several years . We anticipate little cannibalization from pay channels and VOD, as has been the case for several years, and especially since cable VOD now gravitates more toward TV content . IP-based movie VOD such as Movielink ( a JV between MGM, Paramount, Sony Pictures, Universal and Warner Bros .) also poses a threat to the packagedgoods rental model . But we expect the impact from this channel to be negligible until TV set m anufacturers or home networkers make streaming practical to the family room, not just the home office . Of course, in any assessment of home entertainment choices the most important factor to consider is movie revenue "windows," as set by the major studios. As long as the top content creators continue to give posttheatrical primacy to home video over PPV, VOD and other release windows, Netflix, Blockbuster and other companies that peddle packaged media will be relatively secure . Given their overwhelming reliance on packaged video (and its higher margins) we think it's unlikely the studios will force widespread adoption of new movie sales channels in the near future . Netflix Still Best of the Online Rental B re e d Because of their extra features - director commentaries, DVD-ROM games and the like - DVDs are uniquely suited to Netflix' s rent-as-long-as-youwant model . However, the main benefit of an online rental-by-mail service is in eliminating the time spent going to/from video stores . For that reason, we do not believe store-based subscription plans such as Blockbuster's Freedom Pass (in its current form) present a significant threat to Netflix . Netflix subscribers pay $19 .95 per month to rent three DVDs at a time, plus a use tax of up to 51 .55 per month, all credit-card billed in advance . Different service levels are offered (e .g . two DVDs at a time for S13 .95) but the 3-disk program is by far the most popular . Each subscriber goes to Netflix .com to search and select the titles he/she wishes to rent, often assisted by Netflix's CineMatch rating and recommendation function . Desired rentals are prioritized in an individual "Rental Queue ." Customers then receive their DVDs by first-class mail ; postage is included in the monthly fee. The packaging doubles as a postage-paid return mailer; when a subscriber returns a DVD, the next one in his/her Rental Queue is shipped . A subscriber can keep a DVD for as long as he/she wants, and no late fee is billed . However, if a subscriber wants to maximize the financial benefit of the service vis-a-vis the traditional storefront service, it's obviously in his/her interest to return DVDs promptly . If a DVD is lost in the mail, subscribers inform the Company via web mail and a replacement DVD (or the next title in the Queue) is shipped . Walmart . com the Most Se rious Competitive Th re at Netflix owns the web-based DVD rental subscription business, with more than 90% market share . However, the competitive landscape became significantly more complex in mid-2002 when Wal-Mart .com launched its online rental -by-mail service . We tested or took trial subscriptions to Walmart .com and other rival online rental services, and remain convinced of the Netflix's edge in ease of use and functionality . (See Figure 5 .) Broad one-day fulfillment capability is a major competitive advantage for Netflix today, none of its peers can provide this level of service on as wide a scale . In our opinion, Netflix is also superior in title selection and search software . In public comments, even Blockbuster CEO John Antioco dubbed Netflix the likely winner vs . Walmart .com. That being said, the convenience and omnipresence of video rental chains such as Blockbuster and Hollywood Video present a major challenge for Netflix . By definition, the corner video store offers immediate "fulfillment," and thanks to revenue sharing, most stores offer a fairly deep selection of titles , especially popular new releases . For important disclosure information - see the end of th is report . ROTH CAPITAL PARTNERS, LLC NETFLIX Figure 5 - Product Comparison : Online DVD Rental result we believe the Company may occasionally be subjected to a "supplier squeeze . " Service DYDs STRATEGY & OPERATIONS Netflit 3 S1995,month Delive ry Tim e 1-4 days Wslmart . com 3 S18 .86, month 2-5 days No shippmgilate FilmCaddv . com 4 S19 .95 .!month 2-3 days Qnik Fliks .com 2 to 12 DVDovernight.com I RentMyDVD. com Unlimited 515 .99 to 3 .7 days 55799~mon[h $3 - S4 per 2-4 days DAD for 7 days $3 .50 per DVD 2-3 days for 9 days No s hipping/ We fees No shWpmgrlac e fees Within 7 days - no return shipping fee Within 9 days S1 .50 ship pin g fe e per d is c , $0.50 fo r additional disc . S3 .50'disc late fee No ship pmg;lat e fees 2 to 10 I Rates S13 .95 to 549 .95/month Return s No shrpmg/ Late fees 3-4 days fees Source: Company data and Roth Capital Partners research . Despite its well-capitalized parentage, Walmart .com's DVD Rentals service has yet to gain traction, as recent estimates put subscribers at less than 25,000 . In our opinion, the reason is almost certainly delivery time, which reportedly averages 3 days . (The company just opened a new DVD distribution center in Brisbane, CA to reduce delivery time in the L .A. area.) It is also generally believed Wal-Mart doesn't want to cannibalize its store-based sell-through business, which the discounter uses as a loss leader to drive traffic into stores . Nevertheless, Wal-Mart is a formidable foe for anyone's retail operation, and their market entry here must be considered an ongoing threat . Studios' Content Leverage Strong As Eve r On one hand, Netflix's business exists today because the Company was able to strike some of the industry's first revenue-sharing deals with the major studios (Disney, Fox, MGM, Universal, Sony and Warner) . In addition to a shared stake in growing the online subscriber base, the studios were also given preferred convertible stock for approximately 6% of the Company. Netflix obviously knew its Hollywood history that many intelligent and potentially profitable new media channels have died on the vine without vigorous major studio support . (Divx, anyone? ) Netflix's headquarters is in Los Gatos . CA_ The Company employed 381 people at year-end 2002 . and morale seems very high at this dot-com survivor . One-Day Fulfillment Is the Number-One Priority Netflix has had tremendous success in its home market, the San Francisco Bay Area, where 3 .810 of total households are subscribers . That compares to less than 1% of households nationwide . Management believes that their success in the Bay Area is mostly due to the fact that subscribers have enjoyed one-day delivery there since inception, a service level made possible by the proximity of Netflix's main distribution center in San Jose. (Oneday delivery means one day to return a DVD and one day to deliver the next DVD in the queue, and therefore total turnaround time of two days . ) Consequently, Netflix opened 12 regional shipping centers in 2002 in the following mar kets : Duluth (Atlanta), Worcester ( Boston), Dallas , Denver, Detroit, Houston, Santa Ana (Los Angeles), Minneapolis, Flushing (New York), Stamford, Tacoma ( Seattle) and Washington, D .C . The Company reported that in Dec . 2002, 36% of all subscribers were reachable in one day . The Comnanv plans to open an additi onal 10-1 5 shipping centers in 2003 , or about I per month . In February 2003, Netflix opened new hubs in Newark . Philadelphia and Phoenix . At this pace the Company will have more than 25 regional hubs by year-end and, management says, able to reach 70% of its subscribers in one day . Yet no matter how vested the content creators are in Netflix's business, one fact remains : These distributors control 70%-80% of U.S . film and TV programming and therefore possess an extraordinary amount of leverage in pricing and availability. DVD acquisition is Netflix 's l ar gest single cost center, and revenue-sharing agreements can have a term of up to 5 years, but many are as short as 12 months . As a For important disclosure information- see the end of this report. ROTH CAPITAL PARTNERS, LLC NETFLI X Figure 6 - Netf1ix Shipping Centers, 2001-2003 1999 : First Overnight Marke t looking at possible international market expansion after 2004 . Indeed, pacing in markets serv ed by new shipping hubs suggest Netflix may be on track to replicate the Bay Area experience in other markets . After just 6 months of one-day se rvice, Sacramento was at 2 .1% penetration; Boston was at 1 .7°/o and LA was at 1 .3 ° o . Figure 7 - Regional Penetration Curves Kew Markets Follow Bay Are a San F. Ln 8"Ana 0-I Million nousno ~ 2002 : 36% US. Households Reachable IN 0cc Da y Source: Netfliz. 2003 : Over 60% One Day Coverage Marketing Efforts Focus On Free Trial s Netflix uses multiple Internet channels to attract customers to the Company's 14-day free trial . Online marketing includes pop-ups, pop-unders, banners and direct e-mail marketing and all placements are pay-forperformance deals: Bring Netflix a sub and the Company pays a bounty . In addition, the Company has a number of third-party retailer partnerships such as the one with Best Buy .com, which directs online customers to Netflix for DVD rentals . The Company also continues to use card inserts in most major DVD manufacturer's packaging. A significant amount of new business is driven by word of mouth . Netflix reports that approximately 30% of new subs are referrals from current customers . Indeed, a high-level of satisfaction was unanimous among customers we spoke to . Once a customer is in the free trial, the merits of the service itself takeover. In a market that enjoys one-day Source : Netjlix . delivery, the Company repo rt s that 90% of free tria l Ultimately, m anagement ' s goal is to open hubs until subs become paying subscribers . These customers, 100% of subscribers can enjoy 2-day turnaround. After mostly male in Netflix ' s early adopter stage , are now about 50% female . providing this level of se rvice for a period of time , management believes it can achieve Bay Area-levels of household penetration in eve ry market . Netflix is als o For import ant disclosure information - see the end of this report . ROTH CAPrrAL PARTNERS, LLC NETFLIX Integrated Systems Tie Demand to Supply Chain Netflix's proprietary search software (CineMatch) allows subscribers to find movies that suit their tastes . The system doubles as an effective inventory management tool by directing customers toward back catalog titles and away from the newest new releases, for which demand is often highest and wait times most likely. Historically, 70%-80% of a video chain' s rentals ar e in new releases and 20%-301/o in catalog titles. The opposite is true at Netflix, thanks to CineMatch . This gives the Company a significant financial advantage, because revenue sharing makes older titles more profitable than new releases . (The distributor' s take on the latter gets booked in the first 12 months of release . ) From the subscriber's perspective , Netflix adds value to the home video rental experience by making its catalog of 14,500 DVD titles ( easily 4x-5x more than even the biggest video store) readily searchable and matched to personal viewing preferences . Most importantly, the title selection softw are ties directly to the inventory and distribution management system. Bar codes scanned at the shipping hubs identify the location of every DVD in the supply chain . Dem an d is determined by subscriber Rental Queue selections , and the software automates fulfillment to move the proper number of DVDs to the regional hubs . Management Knows Retail, Softwa re , Entertainment and the Inte rn e t Management combines a thorough understanding of the home video industry with experience in online sales and marketing, enabling them to anticipate and respond successfully to industry dynamics and competition. Hastings' words have been vindicated almost to the sub . Reed Hasting s Chief Executive Officer and Cofounder, 1997-present Reed Hastings founded Pure Software in 1991 after inventing the company s initial product, Purify . As CEO, he led Pure Software to a 1995 IPO, completed several acquisitions an d made it one of the 50 lar gest public software companies in the world. After Pure was sold to Rational Software in 1997, Hastings founded NetFlix in the fall of that year . Barry McCa rt h y Chief Financial Officer, 1999-presen t Prior to joining Netflix, Barry was Senior Vice President and Chief Financial Officer of Music Choice, a music programming service distributed over direct broadcast satellite and cable systems. From 1983 to 1990, Barry worked with venture capital-backed and LBO investments at Credit Suisse First Boston . Tom Dillon Vice President of Operations, 1999-presen t Tom Dillon is responsible for fulfillment, customer service, IT development and IT operations at NetFlix . From 1998 to 1999, Dillon was CIO at Candescent Technologies Corp., a manufacturer of flat panel displays . For nine years prior to that, he was CIO of Seagate Technology, responsible for IT functions in 30 factories worldwide . From 1984 to 1987, Tom served as Senior Director of Manufacturing for IBM subsidiary Rolm, and from 1980 to 1984 he was Vice President of Manufacturing for Memorex . Leslie Kilgo re Particularly impressive is the IT background of Tom Dillon, operations VP, who oversees the increasingly efficient integration of Netflix's online customer interface and the supply chain systems described above . It is also apparent that this team knows exactly how and why their unique business model works . In conversations with Reed Hastings in early 2000 - prior to an IPO that would later be withdrawn - the CEO identified net income break-even at what sounded like an arbitrary one million subscribers . (At the time, the Company had less than 200,000 subscribers.) Three years and one massive dot-com meltdown later, For important disclosure information- see the end oft/Ls report . Vice President of Marketing, 2000-presen t Leslie Kilgore is responsible for br and strategy, customer acquisition, advertising an d PR at Netflix . Prior to joining NetFlix, Kilgore was Mar keting Director at Amazon. com . For seven years prior to that, Kilgore was a Brand Manager for Procter & Gamble . ROTH CAPITAL PARTNERS, LLC NETFLIX FINANCIAL MODE L Each new Netflix subscriber is profitable . At the current 7% chum rate and subscriber acquisition cost of S35-S36, it takes approximately 20K new customers to generate 50 .01 in annual earnings . Since we expect nearly 500K new paid subs in FY03, we estimate a 2025 cent turnaround in EPS . The external and internal factors described above, as well as a number of other drivers, influence elements of the Netflix financial model, as described below . New Trial Subsc ri ption s In 2002 Netflix more than doubled the number of new trial subscriptions acquired, to more than 1 .1 M . We estimate this figure will increase 42% to 1 .6M in 2003 and increase 20% to almost 2M in 2004 . The actual results will depend on the following factors : • General growth of DVD hardware sale s • Growth of DVD rental as the preferred home entertainment mediu m ■ ■ Netflix's marketing expense commitment, and the effectiveness of the campaigns Competitor efforts to gain market share by underpricing Netflix's total addressable subscriber base is driven by the number of U .S . DVD households, and the Company aims to offer a 14-day free trial to every one of them. From 1998-2000, when most of Netflix's marketing came in the form of card-in-the-box trials, Netflix subscriber growth tracked with DVD hardware sales growth. But Netflix sub growth began to lag the industry in 2001, before the one-day-delivery-to-all strategy was employed. Clearly, advertising inserts by DVD manufacturers had become a less effective marketing tool . In 2002, word of mouth became much more significant as a driver of new trials, as the opening of 12 shipping hubs extended one-day delivery to more than one-third of all subscribers . As a result, Netflix new trial sub growth again outpaced DVD sales (88% to 66%, respectively) . We expect that trend to continue, but our projections call for that gap to shrink to single digits this year and next, a conservative assumption based on increased competition and management's desire to preserve profitability by controlling marketing expense . For important disclosure information - see the end of this report. With more than 1 million subscribers, Netflix has established brand recognition in the space and has a formidable first-mover advantage . Nevertheless, the Company will face continued threats from Walmart .com, Blockbuster's FilmCaddy .com . Another point relevant to new trial subscriber growth is the status of the ackaged home video window itself. As discussed above under Industry & Competition, the primacy of DVD rental among other home entrainment choices is crucial to the continued success of Netflix, Blockbuster or any of their competitors . When (if) packaged DVD rental growth flatt ens with respect to VOD, it would limit Netflix' s prospects . In such an environment, the current rate of subscriber growth could be sustained by the Company's own "electronic" VOD offering . Paid Conversion , Paid Retention and Chu rn Netflix reports subscriber churn as a function of new trial subscribers ; we used the Company's reported figures to approximate the rate of free-to-paid conversion and retention rate of paid subscribers, which we feel are more useful metrics . In 2002, reported subscriber churn was 6 .9%, up slightly from 6 .8% in 2001 . By our estimates (see below), free to paid conversion was 84% in 2002, up 11 points from 73% in 2001 ; and paid subscriber retention was 79%, down from 83% . We estimate churn will be 6 .9% in 2003, as free-topaid conversion falls slightly to 83% and paid sub retention falls slightly to 78% . In 2004, we estimate those metrics will be 6 .8%, 82% and 78%, respectively . The actual results will depend on the following factors : One-day delivery capability of Netflix and its competitor s Continued superiority of Netflix selection software General economic and employment climate Management reports that 90% of new trial subscribers become paid subscribers , but the Company does not formally provide a free-to-paid conversion rate . Our proxy for this metric is I - ratio of free subs to new trial subs acquired during the quarter . Netflix also does not report paid subscriber retention, but a figure can be extrapolated using reported data and the conversion proxy above . First, the free-to-paid conversion rate of 83% multiplied by total new trials during the quarter establishes the "optimum" numbe r ROTH CAPITAL PARTNERS, LLC NETFLI X of new paid subscribers in the quarter (i .e . at zero chum) . The difference between that number and the actual number of paid subs added during the quarter approximates the number of paids that quit . Simply put, that ' s because the benefit of online ordering fades quickly when subscribers cannot replace the past weekend 's DVDs with new ones before the coming Friday. Subscriber churn, as reported by the Company, tracks the same dynamic but uses different data to do so . The concept is often misinterpreted so we thought it would be useful to define it clearly here . The table below provides an example of the Company's calculation . Regarding other driversilimiters of paid conversion and paid retention : Comparison shopping, as noted above, will likely limit the number of new trials Netflix can attract, but lower pricing at Walmart .com is bound to cost Netflix some paid subscribers as well . However , we expect the impact to be minimal in all but the few markets where Walmart .com. FilmCaddy. com and others have established a one-day delivery capability. Figure 8 - Understanding Churn at Nef lix e .g . Total subs (paid and free) at start of quarter 100 Total free trial subs added during the quarter + 90 Total subs (paid and free) at end of quarter - 15 0 "Churned" subs 4 0 Finally, the soft economy will be a non-specific limiter of paid conversions and paid retention, not just for Netflix but for any subscription service . Though home video remains one of the cheapest forms of ente rtainment , consumers are more likely to forgo or cancel discretionary spending during periods of economic uncertainty . Total subs (paid and free) at start of quarter 100 Total free trial subs added during the quarter + 9 0 Total subs "in play " du ri ng the qua rter 19 0 Total Subsc ri bers In 2002 Netflix ended the year with 857,000 total subscribers , 796,000 paid and 61,000 free . On Feb . 27, 2003 the Company announced it had reached I million total subscribers , midpoint of management guidance for Q1 :03 . We estimate that Netflix will have more than 1 .3M subs by year-end 2003 and close to 1 .7 M subs at year-end 200 4 Churned subs 40 Total subs "in play" during the quarter / 19 0 Quarterly churn 21% Monthly chum /3 7% Source : Netflix company reports and Roth Capital Partners analysis. Churn rate has been stable at close to 7% for the pas t five quarters and appears "deeply demographic," according to the Company. As evidence, management says chum in the San Francisco Bay Area, its best market, is also close to 7% . Despite pacing in markets with new shipping hubs, we think it's unlikely Netflix will achieve penetration of total U .S . households as high as the 3 .8% penetration of the Company's home Bay Area market, which has some obvious demographic advantages over other major U .S . markets . (Higher penetration of DVD households, for example .) Netflix's total U .S . HH penetration is approximately 0 .8% today. Churn varies seasonally and is generally higher in Q4, when 30% of the year's DVD hardware purchases are made, and Q I when many holiday-related 14-day trials expire . Superficially, Netflix's churn rate appears high, but it is comparable to the early adoption phase of other entertainment subscription services such as HBO and digital cable . We believe Netflix's efforts to bring one-day service to all of its U .S . subscribers (from 36% today) will reduce chum and drive growth. Consequently, we think penetration of U.S . DVD households is a better reality check for projected Netflix subscriber growth . (A reasonable assumption here is that a DVD home is also an online home .) In the Bay Area, we estimate Netflix subs are in nearly 8% of DVD HH . In the U .S ., Netflix's DVD HH penetration is approximately 2 .0% . At year-end 2003, our estimates suggest Netflix will have 2 .1% U .S . DVD HH penetration. With 1 .7M subs in 2004, Netflix would be at 2 .2% penetration . We believe these are very conservative benchmarks . Whether we are discussing Company-reported churn or our conversion and retention estimates, the superiority of the Netflix product, esoecially the Comvanv' s ability to provide one -day delivery to 60%-70% of its subscribers by year- end 2003 , will drive subscriber growth above all else . ROTH CAPITAL PARTNERS, LLC For important disclosure information - see the end of this report . 10 NETFLI X Monthly Subsc ri ption Rate We estimate that about one-quarter of Netflix subscribers (including this analyst) are grandfathered into a 4-DVD per month plan or another of the different service tiers the Company has tested in the past 5 years . However, the majority of subs keep 3 DVDs at a time and pay S 19 .95 per month - which is almost exactly what the monthly revenue per average paid sub came to in Q4 :02 . For all of 2002, monthly revenue per paid sub averaged S20 .20 . We do not anticipate pricing changes in the near future, so S20 .20 is the figure we used to model revenues in 2003 and 2004 . The actual results will depend on the following factors : Competitor efforts to gain market share by underpricing Any effort by Netflix to promote new service tiers Any significant change in broad -market in fl ation It is very impo rtant to note here that subscribers pay their monthly subscriber fees in advance , by credit card as registered online . Because revenue-share costs are settled under traditional video industry terms (at the quarter or annual close), Netflix generates significant negative working capital needs. This cash flow - made possible by beneficial timing of receivables and payables - came to $7M in 2001 and $16M in 2002 . We normalized this figure to S 13M in 2003 and 2004, which could prove conse rvative . Revenues Netflix has more than doubled revenues in each of the past two years, to S153M in 2002 from $76M in 2001 and S36M in 2000 . Based on subscriber growth and the monthly subscription rate estimates above, we project 2003 revenues of S250M, and S338M in 2004 . Revenues also include a small amount of used DVD sales - about S2M per year - that Netflix realizes in bulk sales to video resellers . The titles an d volume of DVDs sold is based on a periodic review of invento ry vs . anticipated future rental dem and. Netflix's subscription-based model provides a highly visible top line , especially given the Company's relatively stable churn and free-to-paid conversion rate, plus the fact that the Company controls the reach of its new trial offers and new trial hit ratio to new and existing DVD owners . DVD Acquisition (COGS ) New content is Netflix's largest cost at approximately S58M in 2002, about 75°ro of total COGS and 4300 of revenues . We estimate about half of that cost was in shipping and half in revenue- sharing "upfronts " paid to distributors . We believe this figure will nearly double in 2003 to S 100M then increase to S 132M in 2004 . The actual results will depend on the following factors : • Netflix's ability, through the CineMatch software . to manage demand for popular new title s ■ Any changes in revenue-sharing contracts with major video distributor s • Competitor efforts to over pay to accelerate content acquisition and improve title selectio n To acquire new DVDs, Netflix either purchases the disks outright or, on 8 out of 10 titles, strikes a "revenue sharing" agreement with the distributor . In the typical deal, Netflix pays a small upfront fee per disk plus a share of revenues for the first 12 months after release . Upfronts are amortized over an accelerated basis of one year. Some deals require a prepayment of future revenue-share splits, which are recorded as prepaid expenses on the balance sheet and expensed as incurred . Other revenue-sharing splits are expensed as incurred. After the initial 12 months, Netflix can purchase the title or return it. The Company typically reserves enough copies to satisfy future demand then returns the rest or sells them in bulk to DVD resellers . The DVD release schedule determines seasonality in COGS, which is weighted heaviest in Q2, when the previous year's holiday movies typically hit the video window, and during the Q4 holiday season . As described above, Netflix' s title selection software also functions as an inventory management tool . By directing customers to back- catalog titles , matched by previous rental tastes , Netflix is able to tu rn a remarkable 95%-97% of its entire DVD inventory every month . The system results in higher customer satisfaction and just as importantly, helps control revenue- share costs . The "Big Six" distributors wield incredible power in the video industry, so there is a risk that less beneficial revenue-sharing terms could upset Netflix's economic model, in spite of the Company's strong supplier relationships . However, we believe a dramatic shift in revenue-share terms is unlikely, for several reasons . First, revenu e For important disclosure information- see the end of this report. ROTH CAPITAL PARTNERS, LLC NETFLI X sharing by definition gives the studios more of a vested interest in their retailers' success . Second, by being one of the first to cut DVD revenue - sharing deals, Netflix was able to become a leading rental retailer, and the Company now has some clout of its own (especially as its order volume continues to climb ) . Last and perhaps most impo rtant , the studios desperately want to introduce more competition to the fold and move Blockbuster into more DVD revenue sharing, and the Netflix story provides leverage in this regard . expect to see gross margins between 47%-18°b , on the conse rv ative side of m an agement guid ance . Library Amortization (COGS ) In 2002, amortization of costs on previously acquired DVDs came to S17M, down 21% from 2001 . In 2003 we estimate DVD amortization will increase to $28M and S40M in 2004 . We believe there is further leverage in fulfillment expenses even as the Company expands to more than 25 regional hubs this year; we estimate fulfillment expense at $32M in 2003 and $43M in 2004, or about 12 .8% of revenues . Amortization of DVD library costs increases over time because in each subsequent qua rt er , Netflix purchases more total titles . In 2001 the prescribed amortization schedule was accelerated from three years to one year, and the Company recorded a one-time adjustment to catch up in Q 1 :01 . The regional hub expansion strategy (described above in Strategy & Operations) is based on the assumption that within 50 miles of a hub, first-class U .S. mail is the equivalent of overnight mail . Supporting this assumption, and creating the fulfillment expense leverage, is the increasing efficiency of Netflix's bar code-based supply chain software . Operations chief Tom Dillon has helped streamline not only the shipping facilities - each is about 5,000 square feet and costs just $60K to set up - but also the staff required to operate it . Total fulfillment staff was 267 at year-end 2002 . Fulfillment Expens e Fulfillment expense is related to the operating of the Company's 16 shipping centers . including the central distribution hub in San Jose, CA. In 2002 this expense was S 19M or about 13% of revenues, down from almost 18% of revenues in 2001 when Netflix operated only the San Jose distribution center) . Shipping Expense (COGS ) Shipping expense to paid subscribers is recorded in COGS ; shipping to free trial subscribers is recognized in marketing expenses . Netflix does not break out shipping costs separately, but we estimate they were between S25M-$27M in 2002 or about one -third of total COGS . We estimate the ratio of shipping to total COGS will remain at 33% in 2003 and 2004 . Subsc riber Acquisition Cost (Marketing ) Subscriber acquisition cost (SAC) is Netflix's second largest cost next to DVD acquisition . In 2002 the Company spent $36M marketing new trial subscriptions to old and new DVD owners, using Internet advertising, third-party promotions and ad inserts in DVD boxes . Per subscriber, that amount comes to an average of $31 in 2002 . This year we exNct total marketing expense to increase to $54M, or approximately $34 per new trial sub. In 2004 we project $63M in marketing expense or about $37 per new trial sub . Actual results will depend on the following : Netflix only ships by first-class U .S . mail ; its cost per DVD is S0 .74 ($0 .37 each way). The U . S . Postal Service occasionally raises rates , but rarely ahead of inflation. Any change in our cost expectations here would be identified early. The more significant risk - because it's harder to predict and quantify - is any threat to the reliabili ty and speed of the U .S . mail . As the an thrax scare of late 2001 made the U . S . painfully aware, large-scale delivery disruptions should be assumed into any proj ection. ■ General growth of DVD hardware sale s • Growth of DVD rental as the preferred home entertainment mediu m • Netflix's ability to maintain its product edge in software, service and one-day delivery • Effectiveness and nature of Netflix marketing campaign s • Competitor efforts to overspend on marketing to gain share more rapidl y Gross Pro fi t In addition to DVD acquisition , libra ry amo rtization an d shipping, total COGS includes intangibles amo rt ization related to the studio equity- for-content deal . Total COGS was $78M in 2002 , yielding a gross margin of 49°%o . In 2001, Netflix ' s gross margin was 34% . Given our estimates and assumptions above, we ROTH CAPITAL PARTNERS, LLC For important disclosure information- see the end of this report . 12 NETFLI X As DVD hardware penetration rates decelerate, each mar ginal new trial sub will be more difficult ( and more important ) to sell, driving up SAC . But Netflix' s rapid move to one -day delivery across most of the U.S . will help spur referral subs, which would exe rt a downwar d bias on SAC . Non-Cash Compensatio n Nearly IM options were repriced at S3 .00 in 2001 . Quarter to quarter, the rate of exchange an d the expensable portion is uncertain . In 200i non-cash compensation came to $10M, and we allow this expense to increase to about S 14 .OM in 2003 and 2004 . Regarding Netflix's decision on which marketing channels to use (e .g . introducing TV ads) we are generally ambivalent, as long as the paid sub conversion rate is not decreasing while cost per converted sub increases, which has not happened in any quarter to date . Being conservative , Netflix chooses to report non-cash comp as a line item on the income statement, though it is not required to do so . In Q4 :02, twvo-thirds of this expense was fixed at S2 .1M (Q4 :02) . The balance was variable , based on stock price on the last day of the quarter, which obviously cannot be forecast . However, some pressure could be exerted on those ratios by the efforts of competitors . Our allow ance for increased SAC over the next two ye ars presumes a gradually increasing competitiveness from Walmart . com and the likelihood the p ar ent company will use its ample cash to fund DVD rental as the lossleader for online sales. Today that cost would be as substantial as it was for Netflix in 1998 - 1999, with SAC ranging from S 100-$200 . Net Interest Income Netflix has zero debt, after taking a S l OM charge for non-cash interest due to early repayment of notes in Q2 :02 . Going forward, we allow for zero interest expense and only marginal interest income of about $300K per quarter . Taxes Netflix pays no income tax because it has yet to post any pre-tax income. The Company carries approximately $88M in net losses from previous years, which it can use to shelter future income from federal tax liability through 2012 . NOLs for California income taxes are $57M and expire between 2002-2012 . Of course, one could argue that Netflix should spend the marketing doll ars now, while its first-mover advan tage is still substan tial, but we believe the Company's emphasis on profitability is the right priority at this time . Free Cash Flow Given the volume of back-catalog rentals at Netflix, the revenue-generating life of each DVD is clearly longer than one year, so the accelerated 12-month depreciation understates EBITDA. We believe this anomaly, and the cash generated by negative working capital needs, makes free cash flow (FCF) a better gauge for near-term growth than EBITDA . Technology & Development Expense Technology and development spending consists of expenses to update and improve the website, including the CineMatch software and systems infrastructure . In 2002 that expense was almost $9M or 10% of revenues , down from S12M or 23% of revenues in 2001 . We use management guid ance here to estimate T&D at $9 .5M this year and $12 .7M in 2004 . The only significant risk here would be the cost of software engineering, but it' s a buyer ' s market for such talent in Silicon Valley. Netflix employed 64 T&D staff at yearend 2002 . In 2002 Netflix generated $15 .8M FCF, mostly from working capital . Based on the estimates and assumptions in the income statement elements above, we project $27 .4M FCF in 2003 and $48 .5M FCF in 2004 , most of it from operations . General & Administrative Expens e In 2002 G&A was $6 .7M and we expect this expense to remain relatively steady as a percent of revenues over the next several years . A downward bias is exerted by Netflix's web-based software for customer help and supply- chain management. It has allowed the Company to reduce its customer service staff from 80 in 2000 to 50 in 2002 . Total full-time G&A staff at year-end 2002 was 31, part-time and temporary staff was 114 . Our FCF calculation takes Net Income , adds back D&A and all non-cash items , including stock-based comp ; subtracts DVD cost and other capex ; then adds net change in working capital . Net Income Netflix has yet to post positive net income (on GAAP principles) but in Q2 :02 the Company broke even on proforma net income for the first time . (Profornia net income excludes non-cash compensation and one-tim e ROTH CAPITAL PARTNERS, LLC For important disclosure information- see the end of this report . 13 NETFLIX Substantial Sho rt Position In The Stock Toda y As of our initiation date , more than 4M shares had been borrowed and sold against a future decline . This short interest amounts to approximately lOx the average daily trading volume . Short covering could be a near-term catalyst for the stock . items ) . In Q4 :02 Netflix recorded S463K in proforma net income or $0 .02 per share . If our estimates above are close to actual results, Netflix can deliver positive GAAP net income in at least one quarter this year, and for the entire Year of 2004 . Management Owns 15%, Institutions Own 72 % The table below identifies significant NFLX shareholders . The largest NFLX shareholder is Technology Crossover Fund (16 .110), then CEO Reed Hastings (11 .4%) . Altogether, institutional investors own 72% of the Company . Share Coun t Outstanding common shar es in Q4 :02 were 22 .2M . However, Netflix may have significant share dilution when it becomes GAAP profitable. As of year-end 2002, investors held 4 . IM outstanding options at an average strike price of $3 .42, 1 .3M of which were exercisable . The Company also has 6 .3M warrants outstanding at a weighted average exercise price of $3 .23 . Convertible preferred sh ares ( including the Series F preferred stock issued to the major studios in retu rn for revenue - share deals in 2002 ) were converted into common sh ares at the May 2002 IPO . VALUATION & TRAD IN G Figure 9 - Major Shareholders We believe adjusted free cash flow (FCF ) is the most reliable gauge of Netflix' s growth prospects . For valuation purposes , we chose to adjust this figure to make it even more conservative , by effectively expensing non-cash compensation. Total Shares utstandin 22 2' 14 8 0 ' 2 .53 0.67 0 .08 11 .4 % 3 .0% 0 .44: 3 .28 14 .8% Institution s Technology Crossover (Jay Hoag) Fred Alger Fund 3 .57 2 .15 16 .1 % 9 .79 : Finanzas N .V . (Maria van der Sluijz ) 2 .04 9 .2 % Foundation Capital Mgmt ( Michael Shuh ) Institutional Venture Mgmt Arbor Capital Essex Investment Mgmt RS Investment Mgmt Bridget Management 1 .74 1 .69 1 .40 0 .94 0 .89 0 .31 7 .8% 7 .61/6 6 .3 % 4 .2% 4 .0 % 1 .4 % 16 .00 72 .0 % 0 .79 3 .6 % Officers and Directors Reed Hastings (CEO) Marc Randolph (VP) Others As Group Using our adjusted FCF estimates of $13 .4M in 2003 and $34 .6M in 2004 , growth of FCF at 35% from 2005 - 2007, adding a terminal value of 6x year-five FCF then discounting at 20 %, we arrived at a NPV for Netflix cash flows of approximately $340M or about $15 .30 per share . Adding cash per share of approx. S4 .70 yields a $20 price target . We believe it is premature to value NFLX shar es using an earnings multiple, but for investors who prefer P/E, our S20 target is supported by an enterprise value of 30x FY04 diluted EPS. ALL Institutions Other Public Source: Company filings. Recent Insider Activity The lock-up on essentially all of the pre-IPO shares expired in Nov 2002, and the stock's recent run has prompted some limited 144-related insider selling by Thomas Dillon, Leslie Kilgore and Reed Hastings . In particular, Hastings and Dillon have been selling small blocks since Nov . 2002 . In our opinion, no suitable public-market comparable exists for Netflix. NFLX Shares Were Volatile in 2002 Netflix conducted an initial public offering at $17 per share on May 29, 2002 . Since then NFLX stock has seen some dramatic swings in value. Five months after the IPO, NFLX dropped to $5 .22, partly due to the launch of Walmart .com's DVD-by-mail service in September . NFLX shares recovered to the mid-teens by 2002 year-end, thanks to the Company's continued subscriber growth in spite of a well-capitalized new competitor . Investment Risk s Impediments to Netflix's financial performance, and reasons why NFLX shares may not reach our price target, include but are not limited to the following : ROTH CAPITAL PARTNERS, LLC For important disclosure information - see the end of this report. 14 NETFLI X • Increasing competition and price pressure on Netflix subscription se rv ice s • Netflix' s relationships and contract terms with movie content owner s • Consumer acceptance of the DVD video format ■ Consumer acceptance of Netflix products and service s ■ Netflix's ability to make timely and reliable delivery of DVD s • Research and technology development costs in a rapidly changing environmen t ■ Uncertain political and economic climate and the disruptive threat of terrorism . Investors should also review the Company's 10K for a detailed description of industry and market risks . ROTH CAPITAL PARTNERS, LL C For important disclosure information- see the end of this report . 15 NLFrt_)X NEIFLI X All figures in Smil REVENUE %changeY -Y "'.. change Q.Q 2000 5.0 274•/. no Mar-0 2 QI :02 FY 2001 1`11 ' FY 1999 35 .9 617% no Jun -0 2 02 :02 Sep-0 2 3 :02 75.9 30. 5 36 .4 111•/. no 79.0 % 98 .1 % 41,2% 19.1% 40 .7 1158 % 120"'° 50.2% 4 .7 16 .0 0 .8 21 .5 19 3 47 .3% 4 .9 12 .0% 2 .9 40 11, 5 0 7 13 .3 15 1 18. 1 15 4 50.3% Dec-0 2 Q4 .02 Mar-03 Jun-0 3 Q1 :03E Q2 :03E FY 2002 45 .2 109 .0% 11)9% 152.8 101 % no 60 2 65 .6% 12 .7% F'Y 2003E Ure-03 Q4 03E F' Y 2004 E 249 .7 70 9 569% 8( 1 28 0 0 9 36 8 34 1 4% I".;, 47 .5% 40.0 132 -3 3 .2 175 .5 162 .4 48 .1 % % 12 .5,, 32 .1 1 12 .8 % 43 .2 12 .8% 12 .7 14.0 26. 7 7 .9 % 8% 63 % 35'/. no no 0 8 0 8 28 . 2 25 . 2 31 3 28 .9 47 .2% 48 0% 7.0 13 .2% 7.8 13 .W9i . % 2 12 .6% 8. 7 5. 9 14. 6 9.6% 1 .9 1 .5 3 .4 6 3% 2 .2 1 5 3 .7 6.2% 2.6 2. 0 16 70% 6. 8 96% 9. 5 9 .0 18 .5 7 .4•/. 12 .2 48 .2 9, ( 5.4 12 .1% 19 .4 12 .7'/. 61 ) 7 0 21 .4 23 . 5 337 .9 65 .2 600% 8 .2°6 7 0 27 . 1 0% 34 .9 10 . 3 46 .5°6 17 . 4 57 . 5 3.1 78. 1 74 .7 48.9% 5 .8 53 . 4 75 .0 % 1 9 2% Sep-0 3 Q3 :03E 28 .0 33.3% 32A% 22 . 1 25 .6 2.2 49 .9 26.0 34 .3 . Fulfillment Fulfillment % ofrevenue 2.4 48 .9% 10 .2 28 .5% 13 .5 17 .7•/. 4 .2 13 .6% 4 .9 13 .3% R & D Expense PPE Depreciation Total R & D R & D % of revenue 0 .0 0 .9 0 .9 17.7% 13. 1 3. 7 16. 8 46. 9% 12 .2 53 17 . 7 23 .4% 1 .7 1 .5 3 .2 10.4% 2.1 1.4 3.5 9.7% 9 .7% 2 .5 1 .4 4 .0 8 .8'%, 14. 1 281 .1% 25 .7 71 .7% 21 .0 27.7% 7 .9 26 .0% 8.1 22 .2% 9 .3 22 .8% 10 . 5 23 . 2% 35 .8 23 .4 % 14 . 0 26 .2% 202% 12 .6 193% 15 .2 21 .4% 54 .0 21 .6% 18.7 % 2.0 39 .8% 7 .0 19 .5% 4 .7 6 .1% 1 .3 4 .3°G 1 .6 4 .5% 1 .9 4 .6% 1.9 4 .2 % 6.7 4 .4'/. 2 .4 4 .5°.0 2.7 4 .5°6 2 9 4,5% 3.2 45% 11 . 1 4. 5% 15 . 1 4.5% 26 .8 61 .6% 26. 4 46 .4% 28 . 3 41 .2% 34 . 0 5591/1 , 115 .6 51% 148 . 2 28 % 14. 0 0 .0 0 .0 0 .2 Amortized DVD Library Cost Rev . Share Payments and Other COG S 3 .2 0 .2 15.7 w . Intangibles Amor( 0 .0 0. 5 Total COG S Gross Profit GP Margin Marketing Marketing % of revenue G, & A G&A%of revenue Total Operating Expense s % change Y-Y 3 .3 1 .7 8.0 24-3 11 .6 08 18 3 2 4 1 .6 4 .0 16 .7 0 8 23 .4 21 . 8 19 .4 nm 59. 8 208 % 56.9 -5•/. 16.6 -3 .9% 18. 1 32 . 8% 20 0 64 .4 % 21 .8 5791% 76. 5 35•/. 4. 7 0. 0 0 .0 5 .7 0 .0 0 .7 (37 .2) 2 .8 00 0 .0 (4 .1) 2 .7 0 .0 0 .0 (25 ) 1.5 0 .0 0 .0 ( _3) 2 .8 00 0.0 (_8 9 .8 0 .0 0 .0 (11 .7) 0.5 10.9 ( 45) (13 .4 ) (06 ) 11 .7) (0.5 ) 12_3) Tax Provision Effective TaxRare % 0. 0 0 .0% 0 .0 0 .0% 0 .0 0.0% 0 .0 0 .0% 0 .0 0 .0% 0,0 00% 0 .0 0 .0% NET INCOM E Net Incomenurgin (22_1 1 -445•/. (57. 4 ) -160 % (3 11.6 ) -51% (4 .5) -15% ( 13 .4 ) -37% (17 ) 4% 1 .4 1 1 .41 14 . 1 0 14. 10 EPS (GAAP ) FPS diluted (GAAP) Profonna Net Income (before non-cash con? Profornn diluted EPS 17 .5 7 1757 21 .9 2 2192 .30 1 ( 15.9 8) (41) .57 ) (2 .7 4 ) (1) ( 15.98 ) 4411 .57 ) 12 .74 ) 11 .30) (11 .76 ) 10]6) (00% ) ( 32 .9 ) (I I ) (17 5 ) (48 .1 1 ) 100%) 1(2 .5X ) (33.99) (234 000 For important disclosure information - see the end of this report . (0 )1%) 0 .0 111 1 ) (111%1) (1 .2 ) (9.X) 11 .2 ) 1 .4 0 .0 0 .0% 0. 0 0 (1% 0 .0 00% 0 .0 00°) 0. 0 0 . 0% 0. 0 0 .0 % (4 7 ) -9% (1) 6 ) -1% (1 0) -I, ; (15 ) (9 .111 ( -4% 1 .4 0% (22 .0 ) (22 3 ) -5%, -14% 1 .4 (38.6 ) 14 .8 3 14 .83 to 3 ) (15) 0. 0 0.0% (11.2 ) (57 .4) 1 .3 9 1 .3 9 (0 .3 ) ( I (1) (03 ) (4 7) (0 .2 ) 122_11 Average shams o ur Average diluted shares (111) (0 .3 ) Interest Expense (Income) incl . no n-cash i n PRE-TAX INCOME 22 . 2 2 22 .22 19 .1 4 19 .14 22 5 2 22 .52 (I)II ) (1 .1 5 ) 11121 ) It II) I 11 .15 ) 10 21) 0.5 0 .02 63 .3 13 .9 0 .0 0 .0 111 .111 10. 3 (22 .0) (22 .5) 118 .5 (1 0 0 .0 11%) 3 3 0 .0 0 .0 (09) 8 .8 0 .6 0.0 (57.6) 4 0 3 .2 131 .2 33 0 .0 0 .0 (13) 3 5 0.0 0. 0 (5 . (j ) Non-Cash EE Com p Non-EEtCom p Restructuring Charge OPERATING INCOME (LOSS) 2.8 100. 0 41 3 ) (0 . 8 ) 111.114 ) (I) )ill 22 .6 7 22 .67 (0 (1 ' 1 (u 0?) 2 8 0 12 22 8 2 22 .%2 3 9 -51,G' 22 .9 7 2297 22 .7 5 22 .75 2335 30 .8 5 0.11 6 (11.43 ) 111 .41 1 011 4 (1 1) 1 ) Io (14) (II I s ) lU 15 1 2 1 1) 10 "1 :,4 4 .2 15 3 2 1,18 0.511 ----------------------------------------------------------------------------------------------------- -----------' ._-------------------------ROTH CAPITAL PARTNERS, LL C 16 NETFLIX NETFUX % of BALANCE SHEET FY FY FY Tota l All figures in $ mil 2000 2001 200 2 W-Iw~dqF NTT rT"11r! -wig SERF-M -," t ASSETS Current assets : Cash an cas equiva ents 14. 9 16.1 59.8 46 % 0.0 0 .0 43.8 34 % rrepaio expenses 2.7 1 .0 2.8 2% Prepaid revenue- sharing expenses Other current assets 0 .6 0.0 0 .7 1 .7 0.3 0.4 0% 0% 18.3 19 .6 107.1 82% Property and equipment, net 10 .0 8.2 5.6 4% DVD library ( net of depreciation) 16. 9 3.6 10.0 8% Intangible asset s 5 .6 7 .9 6.1 5% Deposits 0.6 1 .7 1% Other assets 1.1 0 .6 1 .7 0.1 52.5 41 .6 130. 5 100 % Accounts payable 7 .7 13 .7 20 .4 49 % Accrued expenses 5 .9 4 .5 9.1 22 % Deferred revenues, net Current por ti on of capital leases 2 .8 4 .9 9 .7 24 % 1 .3 1 .3 1 .2 3% Notes payabl e 2 .3 1 .7 0 .0 0% 20 .0 26 .2 40 .4 98 % Capital lease obligations 2 .0 1 .1 0 .5 Defe rred rent 0 .1 02 0 .3 1% 1% a eta a secur ities Total curare nt assets TOTAL ASSET S 0% LIABILITIES AND STOCKHOLDERS' EQUITY Current liabil it ies : Total cu rrent liabilities 1 .8 2.8 0 .0 0% 23 .9 30 . 3 41 .2 100 % Commitments and contingencies : Redeemable convertible pref. stock 101 .8 101 .8 0.0 Stockholders' equity : Preferred stock, $ .001 par, 8 .5M shares authorized ; none 0 .0 Common stoc k 0.0 Additional paid- in capital Accumulated deficit 0.0 0.0 0.0 0. 0 34 .6 (98.6) 52 .5 (137 .3) 259. 2 (159. 2 Deferred stock-based compensation (9 .3) (5 .7) (11 .4 Accumulated other comprehensive income (loss) 0 .0 0 .0 0. 8 (73 .3) (90 .5) 89.4 52 .5 41 .6 130 .5 Total stoddwlders ' equity TOTAL LIABILITIES AND EQUITY For important disclosure information - see the end of this report . ROTH CAPITAL PARTNERS, LL C 17 NETFLIX NETFUX CASH FLOW STATEMENT All figures in $mil _ FY FY F Y 2000 2001 2002 Pd. NET OPERATING LOSS (57 .4) (38.6) (22 .0 ) Adjustments to reconcile net loss to net cash provided by operating activities : Depreciation of PPE Amortization of DVD li brary Amortization of intangibles 3 .6 15.7 0.5 0 .6 8.8 Noncash charges for employee option awards Stock-based compensation expense 5.5 5 .9 22.1 2.2 0.0 17 .4 3.1 0 .1 5.7 0.0 0 .0 9 .8 0 .0 0 .0 0 .5 0.0 1 .0 (1 .7 ) 11 .4 Prepaid expenses and other current assets Accounts payable (2 .7) 2 .4 Accrued expenses Deferred revenue, net Deferred rent NET CASH PROVIDED BY OPERATING ACTIVITIES 2.7 2.3 0 .1 (0.0) 6.0 (1 .4) (0 .0 ) 6 .6 4 .6 2. 2 0.1 4 .8 0 .0 ( 22.7) 4.8 40. 1 0 .0 6.3 (6.2) (23 .9) 0. 0 0.0 (3.2) (8.9) (43.0) ( 2. 8) (24.1 ) 0 .0 (1 .2) 0.0 (0.6) (12.7) 2 .0 0.6 (67 .3 ) 0.0 0.0 88 .0 0. 0 Loss on disposal of property and equipment Gain on disposal of DVDs Norxash interest expense Changes in operating assets and liabil ities . net of acquisitions : Purchases of short-term investments Sale of short-terra investments Purchases of property and equipment Acquisitions of DVD library Sales of DVDs Deposits and other investments NET CASH USED IN INVESTING ACTIVITIES (25 .0) Proceeds from issuance of redeemable conver ti ble preferred stock Proceeds from issuance of common stock 50.0 0 .4 Proceeds issuance of sub. debt and detachable warrants Repurchases of common stock 0 .0 ( 0 .1) 0 .0 ( 1 .9) Proceeds fro m issuance of notes payable Principal payments on notes payable and capital lease obliga ti ons NET CASH PROVIDED BY (USED IN) FINANCING ACTIVITIES Net increase (decrease) in cash and cash equ ivalents Cash and cash equivalents at beginning of period Cash and cash equivalents at end of period 0.1 12.8 (0.0) 0.0 48 .4 (3.9 ) 9.1 0 .7 14.2 1 .2 14 .9 14.9 16.1 (0.0 ) 0. 0 (17 . 1 70.9 43. 7 16. 1 59. 8 Supplemental disdastue: Cash paid for interest 0 .9 0.9 0.6 Non-cash investing and financing a ctivities : Purchase of assets under capital lease obligations Discount on capital lease obli gation Warrants issued as deposit on operating lease Exchange of Series F non-voting convertible preferred stock for intar Unrealized gain on short-term investments Conversion of convertible redeemable preferred stock to common st 3 .0 0 .1 0 .2 6 .1 0 .0 0 .0 0.5 0.0 0.2 0 .0 0.0 0 .0 4.5 1 . 3 0.0 0 . 8 0 .0 101 . 8 ROTH CAPITAL PARTNERS, LLC For important disclosure information- see the end of this report . 18 NETFLI X Other Public Companies Listed in This Report : Wal-Mart Stores Inc . (WMT- $49 .55 - NR) Blockbuster Inc . (BBI - $16 .90 - NR ) Hollywood Entertainment (1-ILYW - $15 .32 - NR ) ROTH CAPITAL PARTNERS, LL C For important disclosure information- see the end of this report . 19 NETFLIX Disclosures : Investo rs should assume that Roth Capital Pa rt ners, LLC ("RCP"J expects to receive or intends to seek compensation for investment banking or other business relationships with the covered companies mentioned in this report in the new three months. Specific Disclosures: (al Within the last thirty-six months, RCP has managed or co-managed a banking transaction for this company . This research contains forward-looking statements made pursuant to the safe harbor prof ision of the Private Securities Litigation Act of 1995 . (b) RCP makes a market in this security. (c) RCP and'or its employees, officers, directors and owners own options, rights or warrants to purchase this securav. (d) An employee of RCP serves on the company's Board of Directors (other than the Research Analyst) . ie) A Research Analyst andior a member of the Analysts household has a financial interest in the securities of the subject company (if applicable . specific type of financial interest owned will be disclosed) . (f) The Research Analyst serves on the company's Board of Directors. (g) This security is not eligible for sale in one or more states . (h) This stock is subject to the Securities and Exchange Commission's Penny Stock Rules, which set forth sales practice requirements !or certain loir- priced securities . (it Within the last twelve months, RCP has managed or co-managed a banking transaction for this company. (i ) Within the last twelve months, RCP has received compensation for investment banking servicesfrom this company. (k) RCP or its affiliates beneficially owns 1% or more of an equity security of this company. Ratings Dist ribution: Strong Buy / Buy Neutral/NR Sell R Ingrassia - Rich Media IT & Entertainment Coverage R Ingrassia - Rich Media IT & Entertainment Coverage - Investment banking relationships' l000, 0°'. 0°' o 00,0 0°-„ O° O Global Coverage '~o 0 170 23° 9°.o 00"'. On . Global Coverage- Investment banking relationships' Within the last twelve months, Roth Capital Partners has received compensation for investment banking services from this company. Ratings S ystem Definitions - RCP employs a rating system based on the following Strong Buy : A secwxy, which at the titre the rating is instituted and or reiterated indicates an e xpectation of a total return ofat least 40% over the next 12 months Buy : A security, which at the tine the rating is instituted. indicates an expec tatio n of a total re turn between 10% and 40% over the ne xt 12 months. Neutra l : A security, which at the tire the rating isinstituted , indicates an expec tation of a total return between negative 10% and 10% over the next 12 months . Sell : A security, which at the time the rating is instituted. indicates an expectation that the price wig deprecate by more than 10% over the next 12 months. Our rating system attempts to incorporate industry, company and/or overall market risk and volatility . Consequently, at any given point in time, our investment rating on a stock and its implied price movement may not correspond to the stated 12-month price target . a ..~nvra, ~m „, x NFLX Initiating Coverage 03/14/03 $16 .25 Tar get: $20.00 . . ..... . .,. .mow, r r ... C rrM~ . .~ rte. . For historical disclosure information , please see link below : httn :/ww w .investors. com/cei-hin/cha rts/ nasdag. exe?f=1&s=nllr&a=66&re=1 http :/www' . investars. comicomnliancetools'ratinrs csv .asp?symbol = nllx&filename =NFLXO4072003 .csv The material information and facts discussed in the repo rt other than the information regarding Roth Cap ital Partners, LLC ('RCP') and its affiliates, are from sources believed to be reliab le, but are in no way guaranteed to be comple te or accurate. This repo rt should not be used as a comple te analys is of the company, industry or security d iscussed in the report. Additional information is available upon request. This is not, however , an offer or solicitation of the securities discussed. RCP may trade for her own accounts as odd - lot dealer, market maker and/or b lock posuoner in any securities of this issuer(s) or in related investments, and may be on the oppos ite site of public orders. Any opinions or estimates in the re port are subject to change without notice . An investment in the stock may involve risks and uncertainties that could cause actual resu lts to differ materially fr om the forward- looking statements . Additionally, an investment in the stock may involve a high degree of risk and troy not be suitab le for all investo rs . No part of this repo rt may be reproduced in any form without the express written permission ofRCP . Copyright 2003 . Member: NASD/SIPC . ROTH CAPITAL PARTNERS, LL C For important disclosure information- see the end of this report. 20