Netflix Case: David becomes Goliath By John Gallaugher Case Study available at: http://gallaugher.com/chapters & http://flatworldknowledge.com/pub/gallaugher Topics Covered • NetFlix – Startups vs. Established Firms – Virtual vs. Physical Storefronts – Long Tail Industries – Resources for Competitive Advantage – Value of Moving Early – Short & Long Term Vulnerabilities Key Resources for Comp. Adv. • Brand • • Scale – Distribution Centers – Customers – Selection Data / Switching Costs Distribution Centers Economies of Scale Subscribers: 14 million Cost to run the effort: $300 million Subscribers: 2.2 million Vs. Cost to run the effort: $300 million Long Tail: businesses that can profitably offer a great volume of less popular products Source: Wired 9 Crowdsourcing: Outsourcing a task to a large, and undefined population in the form of an open call. “underwhelming” • Not Enough Content • No Way to Get Content to the Television Windowing: content is available to a given distribution channel for a specified period of time (window). Many Models