Objective • The theories we develop in this course for financial markets apply to many other markets – not just financial markets. • Looking at many different market systems sharpens our understanding of why most financial markets are organized as exchanges and what other forms are possible. • In this regard, e-markets are particularly relevant as many different microstructures – including well known forms and completely new forms - have emerged. Microstructure of e-Markets Posted Prices and Exchanges MSc Finance & Economics Theory of Finance 1 Autumn 2005 Arup Daripa 2 Examples e-Markets • The eBay model - sell single units, several buyers for each unit. Auction. • The OffRoad model – sell multiple units. Multi-unit auction. Raises equity funds for companies in development stage. • The FreeMarkets model – The product is a component specified by the buyer. FreeMarkets runs procurement auctions in which several suppliers participate. Reverse auction. • The NASDAQ model – standardized product, many buyers and sellers. Double auction. • Lower transaction costs • Increased market reach • Does not require buyers and sellers to be at the same place at the same time • Ease of information processing • All of these imply that many different pricing models can be used 3 4 1 Examples Auction • The priceline model – sell standardized service products and use auction to price discriminate • The Grainger model – sell large volume. The seller posts price and may bargain with customers on blanket discounts • Very well known selling method. • Scope hugely increased online. • Economists know a lot about the theory of auctions, and have advocated the use of auctions to efficiently solve several allocation problems • We will discuss auctions in greater detail later – this note focuses on posted prices and exchanges 5 6 Catalogues and Discounts Posted price e Markets • Despite the popularity of auctions, many sites still use a posted price method. • Limitation of a single posted price: must exclude low value buyers – leading to excess capacity • To overcome this, a common feature in posted price markets is the use of devices for price discrimination • A second common feature is product differentiation 7 • This business model is usually applied when: – the value of each purchase relatively small – large number/volume of purchases • Example: Office supplies from Grainger.com • Bargaining over each purchase would be very costly • Blanket discounts overcome the limitation of a single posted price 8 2 Dynamic Pricing Airlines • Posted prices can be changed frequently • e-Markets have an unlimited capacity for dynamic pricing • Websites can calculate a new individual price in a few seconds • This helps price discrimination • Airline reservation systems are among the most sophisticated posted price systems • Prices change frequently in response to bookings, rivals’ prices, expected surge in demand (e.g. holiday season) etc • Airlines also give blanket discounts to corporate clients 9 10 Limitation Priceline • However, even such sophisticated posted price systems suffer from the problem that there are many flights with empty seats • In other words, even a sophisticated posted price system is unable to carry out sufficient price discrimination to eliminate excess capacity • To overcome this problem, priceline has developed an interesting pricing model • Objective: sell at higher as well as lower prices, but keep the high value buyers away from buying at lower prices • Further, keep the best price hidden 11 12 3 Priceline Mechanism Priceline • Ask customers to bid what they are willing to pay • Accept offers above a secret minimum • Must wait for a period of time before knowing whether offer is accepted • For airline tickets: offer only on price, and customer has little control over departure/arrival times, low flexibility once ticket is bought, could have long waiting times to get connections • The disadvantages keep business customers away from buying tickets through priceline • At the end of 2000, 6% of all US airline tickets were sold through priceline • Priceline’s opacity (best price is secret) helps to lower price without sacrificing sales at high posted price • Priceline’s opacity also helps competition (transparent prices can be matched easily by rivals and this hinders competition) 13 Excess Demand 14 Secondary Markets • Resale of airline tickets is prohibited by law (the airlines lobby is strong, otherwise this restriction makes little sense) • For games and concerts, no such restriction applies • Secondary market for tickets for popular games and concerts have moved online • Example: eBay ticket auctions • Priceline helps solve the problem of excess capacity • A further problem of a posted price is that customers willing to pay a higher price might not be able to buy • This is often the case with tickets for games and concerts • What is a solution to this problem? 15 16 4 Exchanges Stock Exchange: Nasdaq • In some markets the product is standardized, there are many buyers and sellers, and immediacy is very important • In such cases exchanges develop • Traders post offers to buy and/or sell • Prospective customers search offers to sell to find a suitable one • Prospective suppliers search offers to buy to find a suitable one • Such a market is also called a “double auction” 17 • Nasdaq is an electronic system linking numerous agents: market makers, dealers, electronic exchanges called Electronic Communication Networks (ECN) • Brokers/dealers manage relations with investors who are generally not professional traders • Dealers make money by buying at lower prices and selling at higher prices Stock Exchange: Nasdaq ECNs on Nasdaq • Dealers also function as market makers • Market makers are providers of immediacy - they post offers to buy/sell at all times • There are approximately 550 market makers in Nasdaq • ECNs serve large pension and mutual funds and dealers • ECNs are pure exchanges – they do not hold any inventories of stocks themselves • Revenue of an ECN comes from small commissions per trade 19 18 20 5 Stock Exchange: Nasdaq Front Running • Montage screens show the best quotes from various systems on Nasdaq • Given the presence of large number of buyers and sellers, the best buy quote and the best sell quote are close to each other • One is likely to buy or sell at more or less the same price however one trades a small number of shares • However, for large trades abuse is possible • Suppose you want to sell 100,000 shares of some.com • You place an order with a dealer • The dealer sells his own stock of shares of some.com to drive down the price and then buys your 100,000 shares 21 Front Running 22 Stock Exchange • To prevent such abuse, large customers tend to have own dealers and monitor their activity closely Dealer sells price Sale order placed Order executed 23 24 6 Exchanges: Discounts Exchanges • As before, posted price exchanges have some limitations • How to price discriminate? • Discounts provide one way • Who gets discounts? • Typically uninformed traders who trade large volumes • Example: pension funds • Nasdaq evolved in the reverse of the order likely to be seen in new e-markets • Originally, nasdaq had only traders - dealers and customers • ECNs came later • However, e-Markets based on exchanges come first • Dealers then begin to operate in such markets • eBay has created a large community of dealers 25 26 Half.com B2B e-Markets • Half.com is a part of eBay • Trades used books, videos and CDs • Sellers post offers (price offer for any object cannot exceed ½ of its list price when it was new) • Buyers pick suitable offers • Even though this is a posted price exchange-like system, the fact that there is competition among sellers imply that this is also like a reverse auction • e-Markets are very unlikely to invade supply chain for technical products where quality matters and is hard to measure • e-Markets are highly developed for MRO (maintenance, repair and operations) products, and other products where quality is less of a concern 27 28 7 Efficiency Gain Efficiency Gain Examples: • British Telecom has reduced external procurement costs from $113 to $8 per transaction • Online brokerage fees have fallen to below $5 in comparison with traditional discount brokerage fees exceeding $50, suggesting a decrease in costs in back-office operations and brokerage transactions with financial exchanges • Lehman Brothers: financial transactions are $1.27 for teller, $0.27 for ATM, $0.01 online Expectations about productivity gains from B2B e-commerce can be usefully divided into four areas: • automation of transactions • potential economic advantages of new market intermediaries • consolidation of demand and supply through organized exchanges • changes in the extent of vertical integration of companies. 29 30 B2B Intermediaries B2B Intermediaries • Intermediation is more efficient • By using intermediaries a firm can outsource more efficiently • Specialized intermediaries can reduce cost of a firm by removing the need to meet with suppliers • • • • • 31 Four types of intermediaries: Brokers Auctioneers Dealers Exchanges 32 8 B2B Brokers B2B Auction Example: Freemarkets • Brokers match buyers and sellers for a fee. Some brokers offer referral services that resemble yellow-page directories , but with more comprehensive information and search facilities. • FreeMarkets – largest online procurement company – handles procurement for large companies for products such as chemicals, packaging, metal fabrications • Identifies potential suppliers, specifies needs of a client, and runs procurement auctions • Auctions run for 10-20 minutes for each lot, with an extension of 1 minute if bids come in at the last minute – Buzzsaw (construction) and Bakery Online (bakery supplies) • Brokers can also act as catalogue aggregators – iProcure (office supplies) and Chemdex (laboratory chemicals) 33 34 B2B Auction Example: Freemarkets B2B Dealers • The auction is an English auction, but since it is the seller’s who bid, it is often called a “reverse English auction” • The lowest bidder is not necessarily the winner – the client considers quality and delivery performance as well • Dealers buy from suppliers and resell. • Dealers post ask prices for buyers and bid prices for sellers. They earn returns from the bid ask spread. 35 36 9 B2B Dealers B2B Exchanges • Grainger.com – distributor of supplies for MRO founded in 1927, has made its catalogue of hundreds of thousands of items available for online ordering. – each customer views a customized set of prices (through negotiation) after logging on • EnronOnline – online extension of Enron’s business of buying and selling contracts for natural gas and other commodities 37 B2B Exchanges • Exchanges are double-sided markets • Similar to existing markets for financial instruments and some commodities (such as those traded on the Chicago Mercantile Exchange). • We discussed financial exchanges earlier • B2B firms promise to extend such markets to a variety of new products, including manufactured goods, primary inputs, and services. 38 B2B Exchanges • Trading rules can be structured so that buyers and sellers expect to receive the best available price for their transactions. • Typically, buyers and sellers can observe the prices of transactions as they occur. • Centralized clearing reduces transaction costs because buyers and sellers need only settle with the exchange based on their net position at the end of the day, rather than settling each transaction individually. • Exchanges provide various services: – rules for trading – price transparency – centralized clearing 39 40 10 B2B Exchanges B2B Exchanges • B2B exchanges typically deal in unregulated forward contracts • Differs from financial futures exchanges, governed by the Commodity Futures Trading Commission. • Examples of B2B exchanges: – AlmondEx (almonds), Altra Energy (oil and gas), e-Steel (steel), and PaperExchange (paper and pulp). 41 B2B Exchanges • Cantor Fitzgerald set up eSpeed.com • Cantor Fitzgerald operates about 50% of the global wholesale market for fixed-income securities (treasury securities, corporate bonds, municipal bonds) • eSpeed - B2B market maker on fixed-income securities • Offers electronic trading alternative to established bond trading traditionally carried out by telephone conversations • Example of a company establishing an online service that will cannibalize its existing business. 42 Buyer Sponsored B2B Exchanges • eSpeed operates a patented system • Participants who are first to make a bid or offer (and first to act on the bid or offer) get priority in the subsequent trade • This rewards market participants for maximizing liquidity and driving the market towards the best price. 43 • Many exchanges are buyer sponsored • Examples: – Sears, Carrefour and several other major retailers started GlobalNetExchange to organize purchases from over 50,000 suppliers – Boeing, Lockheed Martin, BAE Systems and Raytheon formed an exchange for aerospace parts and services with 37,000 suppliers – Covisint (auto industry exchange – GM, Ford, Daimler-Chrysler) 44 11 B2B Exchanges References • However, not all firms are attracted to independent exchanges “…many old-line manufacturers…view B2B sites as cost-effective tools to improve and cement [existing] business relationships… rather than as a way to attract an entirely new set of buyers…they have balked at aggressively participating in independent trading sites that also feature the wares of rival suppliers…Instead, [they] are focusing on building up their own, company-specific sales platforms and techniques, and then helping longstanding customers adapt smoothly to them.” Wall Street Journal, May 21, 2001 45 • Hall (2001) Digital Dealing, Texere • Lucking-Reiley, D. and D. Spulber (2001) “Business-to-business electronic commerce,” Journal of Economic Perspectives. Available at: eller.arizona.edu/~reiley/papers/B2B.pdf 46 12