Pre-arrival Guide For Exchange and Study Abroad students Australia CHINA india italy Malaysia south africa monash.edu/study-abroad Contents Before leaving home, 1 Pre-departure checklist, 1 Type of Monash student, 2 Health and medicine, 2 Visa application, 2 Extending your stay for a holiday, 2 Customs and quarantine, 2 Electrical equipment, 2 Weather,2 Other useful information, 2 Airport Reception Service, 3 How do I find the driver?, 3 Accommodation,4 Short-term accommodation, Long-term accommodation, On-campus accommodation, IT access, 4 Authcate account activation, 4 Enrolment questionnaire, 5 Checking your timetable, 6 After arriving in Australia, 7 Monash Abroad orientation, 7 Important dates, Enrolment and timetabling, Changing units (subjects), Unit Timetable, Exam Timetable, b 4 4 4 7 7 7 7 7 Services on campus, Academic services, Internet access, Monash University International Student Services (MUISS), Health, Wellbeing and Development Monash Connect (HWD), Clubs and Societies; Sports and Recreation, Language and Learning Services, Student equity and access, Other matters, 8 8 8 8 8 8 8 8 9 Working,9 Overseas Student Health Cover (OSHC), 9 Travel insurance, 9 Telecommunications in Australia, 9 Emergency assistance, 9 Monash University Clayton Campus Map, 10 Before leaving home Pre-departure checklist Make sure you have completed all the following items well before your departure for Australia. Booking flights Ensure you book your return flight after the last date of exams. Exams will not be rescheduled for early departures Have medical, optical and dental check ups Obtain Travel Insurance (in addition to OSHC) Return your Acceptance Form to Monash Abroad You must sign and return this to confirm your acceptance of the offer we have made, together with payment of the fees applicable to you within seven days of receiving your offer. Obtain a valid student visa Students from some countries can apply online. Others need to apply to an Australian diplomatic mission. Processing times vary from one week to three months so be sure to apply early. Complete airport pick-up online form to Monash Abroad The Monash Abroad Office MUST receive your request at least five working days prior to your arrival or pick-up cannot be guaranteed. Pick-up is from Melbourne Tullamarine Airport only. Email: monash.abroad@monash.edu Organise your accommodation If you requested on-campus accommodation you will receive specific information via email. If you are living off-campus you will need to book temporary accommodation for at least the first two weeks after your arrival while you look for a place to live. If you have been offered on-campus accommodation please bring two passport sized photos with you when you check-in to the Halls of Residence. Complete your online Enrolment Questionnaire (and record your transaction number starting with ‘Q’) You will first need to activate your Monash University computer network account, then log in to the Web Enrolment System (WES). Make copies of all important documents to bring in your hand luggage letter of offer from Monash Abroad electronic Confirmation of Enrolment (eCoE) form Enrolment Questionnaire transaction number (must bring this to orientation) passport other formal identification international drivers licence and/or drivers licence from your home country academic transcript of results (translated if necessary) if you require further unit approvals copy of pre-approved Monash units (courses) travel insurance certificate. It is important that you have all these documents with you throughout your stay in Australia. We suggest that you put a second copy of each in your suitcase and leave a third copy at home with your family. Monash Abroad has prepared this guide to assist you in your transition to Australia and Monash University. Please read it carefully and make sure you complete all the steps on the pre-departure checklist. If you have any questions, please contact us by email. 1 Before leaving home Type of Monash student Visa application Electrical equipment You will be classified as an exchange or study abroad student at Monash University so most of your administrative needs will be looked after by the team in Monash Abroad. Students must enter Australia with a student visa and not any other visa. You should apply for a student visa subclass 575. This is called a ‘non-award’ student visa and is for students studying full time in courses which do not lead to an Australian degree. The electricity supply in Australia is 240 volts and 50 – 60 Mhz and most 110 – 120 volt appliances (hairdryers, mobile phone chargers etc) cannot be operated safely. Make sure you check with the manufacturer whether the appliances you are planning to bring can be operated safely. Most modern laptops can operate on multiple voltages but make sure you check yours with the manufacturer. Australia also uses a unique three pin plug but adaptor plugs are readily available in Australia. Make sure you always go to the Monash Abroad website first (monash.edu/study-abroad), if you have any queries. Monash Abroad will also communicate with you directly about your study plans. Other international students at Monash, most of whom are doing full degrees, are looked after by other areas of the University. While lots of the information for full degree international students on the Monash website will be useful for you, not all is relevant. In particular the international student application forms, on-campus accommodation, orientation and OSHC (health insurance) information on the general Monash website do not apply to exchange or study abroad students and you will need to refer to the materials on the Monash Abroad site. Health and medicine You are advised to have medical, optical and dental checkups before you leave home. Remember, Overseas Student Health Cover (OSHC) does not include dental and optical services and such costs can be quite high. You may like to bring spare eye glasses or contact lenses with you. If you have a pre-existing medical condition or are taking medication, bring a letter or prescription from your doctor describing these using the generic drug name. You will need to declare all drugs and medicines including prescription medications, alternative, herbal and traditional medicines, vitamin and mineral preparation formulas to Customs when you enter Australia. It is important that you keep all medicines in their original prescription packaging. Please check the following web site to see if you can legally bring in your medications: health.gov.au/internet/main/publishing. nsf/Content/general-guidance-fortravellers-bringing-medicines-to-andfrom-australia 2 Before you can apply for a visa you will need a letter of offer from Monash University and a Certificate of Enrolment (CoE). If you have not already received these from Monash Abroad, they will be emailed to you shortly. The CoE is not issued until we have received your Acceptance form and where relevant, payment for Overseas Student Health Cover (OSHC) and any other fees. You should apply for your visa as early as possible. Students from some countries can apply for visas online but from other countries it may take up to 90 days, particularly if you have to obtain a health clearance. Please refer to the Department of Immigration and Citizenship (DIAC) website at immi.gov.au/students for detailed information about your visa. Extending your stay for a holiday Students wishing to extend their stay in Australia once they have completed their studies will need to apply for a Visitor’s visa. Visitor visas are usually granted but you may need to provide a letter confirming completion of studies. Further information about tourist visas can be found on the following website: immi.gov.au/visitors. Customs and quarantine Australia has strict laws about what items can be brought into the country. This is to protect Australia’s unique environment from serious pests and diseases. All food, plant and animal products must be presented for inspection upon arrival into Australia. A comprehensive list of items that you may or may not be able to bring into the country can be found at customs.gov.au/site/ page4224.asp If you want to connect a laptop to the Monash student network, you can do so from all rooms in the Halls of Residence or on campus after signing in with your Authcate and password. Weather The weather in Melbourne will be very different depending on whether you are commencing in the first or second semester. If you are commencing in the Monash first semester you will arrive during February which is the middle of Melbourne’s summer. Maximum temperatures will range between 18 and 42 degrees celsius, with most days being between 22 and 33 degrees, and minimum temperatures between 15 and 25 degrees. You can expect lots of sunshine and little rain. If you are commencing in the Monash second semester you will arrive during July which is the middle of winter. Maximum temperatures will range between 12 and 18 degrees and minimums between 4 and 10 degrees and it is likely to rain about every second or third day. Melbourne has a relatively mild climate but the weather can change rapidly from day to day, and even during the course of one day. It does not snow in metropolitan Melbourne. See the following site for more information on Melbourne and Australian weather: bom.gov Before leaving home Airport Reception Service Monash Abroad provides a complimentary airport transfer service for all study abroad, exchange and intercampus exchange students. Pick-up is from Melbourne airport (Tullamarine) only. To make a booking you will need to complete the online booking form by the link provided to you by your coordinator at least five (5) working days before your flight. To request the link to the form, please email monash. abroad@monash.edu. Please note that Monash Abroad is not open on the weekend. Requests received from Friday 4pm (AEST) to Monday 10am (AEST) will not be processed until the following week. We will acknowledge by email receipt of your airport pick-up request. Please note that late airport reception requests may not be actioned. Please ensure that you do not complete the online airport pick up form for full-degree international students, as this is not the correct form. The correct form you will fill out is called “Monash Abroad Airport Pick-up Request”. Please advise Monash Abroad by email if you alter your flight arrival details or wish to cancel this service. Please note that this service is complimentary as long as you turn up. If you fail to show up at the date and time specified you will be billed for the cost of the service. If your flight arrives at another domestic airport (e.g. Sydney) be sure your stop over lasts at least 2 hours so you can clear customs in time to make your connecting flight to Melbourne. If your flight is extremely delayed or canceled before your leave home, please email your coordinator or Monash Abroad. This service is complimentary for Monash Abroad students. If you arrive with a friend or family member you may have to pay the driver for that person, if an extra vehicle is required to transport friends or family the cost is $100 per vehicle. Monash Abroad uses the services of Allied Cars who will provide a chauffeur driven car for your transport. The driver will carry a placard with your name or Monash University written on it. Please identify yourself to the driver. The driver is only authorised to take you to the destination you have provided on the Airport Pickup Request form. Do not ask for another destination unless approved by Monash Abroad as charges will apply. How do I find the driver? If you are arriving on an international flight, clear customs and make your way to the exit which leads to the arrivals area. Turn right at the exit. Your driver will be waiting for you with a Monash signboard. The driver will be standing under the red sign which says ‘Meeting Point’. If you cannot find the driver please call Allied Cars on 1800 350 850. This is a free call and you will not need any coins. If you are arriving from a domestic/ connecting flight, make your way to the arrivals area in the international terminal and your driver will be waiting for you with a Monash signboard under the red Meeting Point sign. If you cannot find the driver please call Allied Cars on 1800 350 850. This is a free call and you will not need any coins. 3 Before leaving home Accommodation Short-term accommodation Students who have decided to find their own accommodation will need to find temporary accommodation until they locate suitable housing. You may expect to stay for two weeks in temporary accommodation while you are looking for a permanent home for the semester. Remember to book your short-term accommodation as early as possible as spaces may be limited. A good starting point to find shortterm accommodation is the Visit Victoria backpacker’s website: visitvictoria.com/Accommodation/ Backpackers-and-hostels Some areas you may like to consider are Caulfield, South Yarra, Toorak, Richmond and Carnegie. These are all close to public transport and are about 30 minutes from Monash University Clayton campus. Long-term accommodation For further information please refer to the Monash Residential Services (MRS) website. Useful links Monash Accommodation Service mrs.monash.edu Details on rental properties domain.com.au or realestate.com.au On-campus accommodation If you want to apply to live on campus at the Monash Halls of Residence (MRS) you should have received instructions to do so after you received an offer from Monash Abroad. You will hear directly from MRS about whether you have been offered a spot at MRS. For more information about on-campus accommodation please visit: mrs.monash.edu but do not complete the online application, which is for full degree international students only. Please note carefully the terms of the accommodation agreement which you will be asked to sign. From the moment you accept your housing offer you will be bound to the contract, which may mean you will need to pay for a semester’s worth of accommodation even if you withdraw from the program entirely. While you will be staying in a single room at the Halls of Residence, there are many shared facilities including bathrooms, kitchens and lounges. All students are responsible for the cleanliness of these areas. 4 Included in the accommodation fees, is a computer connection point fee. This provides you with telephone and high speed internet access, via the Monash network, in your room. Each room (except Caulfield rooms) is equipped with a Voice over Internet Protocol (VoIP) telephone and calls within the university are free. Students who arrive in first semester will be invited to an orientation program organised for all new students moving into the halls of residence. This is separate from the Monash Abroad and University orientations and is a great way to meet both Australian and other international students. Be sure to bring two passport-sized photos with you when you check in at the Halls of Residence. Linen, such as doona, sheets, towels, pillows etc. are not provided at the Halls of Residence. You can pre-purchase linen through the Monash Residential Services website: ecommerce.mrs.monash.edu. au/product.asp After hours arrival instructions If you are staying on-campus please refer to the accommodation offer letter and relevant documents for details on after hours arrivals. IT access The University provides a range of IT services to students, including a quota of internet access which varies according to the units you are enrolled in. While enrolled as a student at Monash, you will be granted a computer account that you may use to access IT facilities. The account consists of a username and a password and is called an AUTHCATE account. It provides access to electronic services on the internet such as email, My Monash portal, the library, and the Web Enrolment System (WES). Your email account is one of the main sources of communication between you and the university and you are expected to check it regularly and at least weekly. Prior to leaving home you will need to gain access to the University’s online facilities and complete a pre-enrolment questionnaire. Authcate account activation To set up your Authcate account go to intranet.monash.edu.au/esolutions/ students/getstarted.html and click on ‘accounts and passwords’ get a computer account and follow the prompts. You will need your Monash Student ID to begin and this is found at the top of your Monash Abroad Offer Letter. After you have activated your Authcate account you can complete some of the administrative requirements of your enrolment via the Web Enrolment System (WES). For problems with passwords and logging into WES, contact the ITS help desk http://monash.edu.au/esolutions/contact Logging into WES nn Go to my.monash.edu.au nn Enter your authcate username and password. nn Click on the Login button. What you can do in WES nn View or Amend your address (compulsory) nn Maintain your emergency contact details nn Complete the Enrolment Questionnaire (compulsory) nn View your Monash results nn Print/view your unofficial academic record Monash Abroad students studying in Australia must maintain an up-to-date Australian postal address with the University at all times otherwise you may be in breach of visa regulations. If you do not supply an updated postal address you will not be able to enter any other modules in WES (ie. the Enrolment Questionnaire Module). You must also enter your emergency contact details. Before leaving home Enrolment Questionnaire You must complete the Online Enrolment Questionnaire via WES before you arrive in Melbourne so that you can use the fast track enrolment system during your orientation at Monash. If you do not do this, your enrolment will be delayed by having to queue up for access to a computer terminal on enrolment day. Students are asked to complete the Address, Emergency Contact Details and the Enrolment Questionnaire on WES. To complete Enrolment Questionnaire nn Log into WES at: my.monash.edu and enter your Authcate username, password. nn From the main menu, click on the Enrolment link. nn Complete address details and emergency contact details. nn Click on Enrolment Questionnaire link. Make sure you note your ‘Enrolment Questionnaire’ transaction number (it begins with the letter ‘Q’) and bring this to the first day of the Monash Abroad orientation when you will need it for registration into Monash. Answer the questions on the Enrolment Questionnaire nn Childcare and disability questions are optional. nn Click on the ‘Submit’ button at the bottom of the form. there is no ‘Submit’ button, then the form is closed for update and you will need to start again. Transaction number: nn When you submit your Enrolment Questionnaire, you will receive a transaction number beginning with ‘Q’. nn Record your transaction number as you will need to show this to the Enrolment staff at Monash. nn If error message will be given if any fields are not correct. nn An email will be sent to your Monash email address with your transaction number details. nn An nn Correct the form and click on ‘Submit’ again. Having problems? nn Click on the ask.monash tab for help. nn Changes can only be made to certain fields after the form has been submitted. 5 Before leaving home Checking your timetable You can access information about provisional class timetables for the semester before you arrive by going to mutts.timetable.monash.edu/MUTTS/ and clicking on the ‘Build a Timetable’ link. At this site you will be able to draw up a provisional timetable to see when classes for your units will be scheduled during the semester. This will help you to determine whether or not you may need to change units because of timetable clashes. Please note that your final timetable cannot be confirmed until after you arrive at Monash University and have formally enrolled in your units during the Monash Abroad orientation. Monash has a separate on-line timetable system called Allocate+ which will draw up your final timetable for you. You will be given instructions at orientation about how to enter your timetable preferences into Allocate+. 6 Accessing and using the MUTTS provisional timetable system* nn Go to mutts.timetable.monash.edu/ MUTTS/ type in “guest” as the user name and click on the “enter” button. You do not need a password to login in as a guest. nn Select the relevant teaching period (ie Semester 1, February – June or Semester 2, July – November). nn Select campus location(s). nn Search, select and add each of the units you intend to enrol in. Your approved subject codes will be listed on your Monash study plan sent to you with your Letter of Offer. Units can also be viewed at: monash.edu/pubs/handbooks nn Add each unit to the Timetable box; ensure that you add all your Monash units at this stage. nn Select the “View Grid Timetable” button. nn This will bring up all possible lecture and tutorial/laboratory times for your chosen units. nn Select your preferred times for lectures, tutorials and/or laboratory sessions by clicking the relevant tick boxes. nn Scroll down and click on the “Re-build with selections” button. nn Note your timetable for clashes (lecture clashes should be avoided; tutorial clashes may be able to be negotiated with your faculty and/or teaching staff). *Engineering students are required to use MUTTS before enrolling. After arriving in Australia Monash Abroad orientation Enrolment and timetabling Monash Abroad runs a separate orientation every semester for exchange and study abroad students (see dates below). It is compulsory and essential because your enrolment and timetable will be finalised at these events. You will also have the opportunity to meet other exchange and study abroad students, and enjoy a range of social activities and excursions. Please note that the Monash Abroad orientation is separate from the Monash University orientation, and the orientation for full degree international students. It will be held at the Clayton campus for all students, regardless of the campus you will be studying at for the semester. The Monash Abroad orientation program will be emailed to you about 4 weeks before it commences and will be put up on the Monash Abroad website. Make sure you refer only to this program and not the Monash orientation program for full degree international students. Semester 2, 2014 important dates Students to arrive on/before Monday 14 July Monash Abroad Orientation Tuesday 15 – Friday 18 July Monash University Orientation Monday 21 – Friday 25 July Classes Monday 28 July – Friday 24 October Mid semester break Monday 29 September – Friday 3 October Exam period Monday 3 November – Friday 28 November Changing units (subjects) Unit Timetable While the units you propose to study at Monash have been pre-approved by relevant Monash faculties, your enrolment in these units needs to be confirmed during the orientation program. You will meet your faculty exchange and study abroad advisers and complete the enrolment formalities. This will ensure that you are able to enter your preferences for classes in the online timetabling system. If you do not attend orientation you may jeopardise your enrolment and timetabling. At Monash, timetables are drawn up by an on-line system called Allocate+, which can be accessed from any computer that has Internet access. Once your enrolment has been completed you will be able to browse available time slots for all enrolled activities and specify your personal preferences for timeslots that you would like to attend. If you want to change any of your preapproved units, you should wait until after the enrolments have been completed during orientation. You should first seek approval from your home institution for any proposed unit changes as it is your responsibility to ensure that the units you take at Monash will count towards your course at your home university. Your faculty exchange and study abroad adviser will explain how you make enrolment changes. All units and their descriptions including subject overview, assessment criteria, unit offering, pre-requisites and prohibitions can be found at the following web address: monash.edu/pubs/handbooks From the handbook website choose “Undergraduate” or “Postgraduate” and then go to “Units indexed by Faculty”. You must ensure that you select units that are offered in the semester you will be at Monash. Please note that if pre-requisites are required to enrol into a unit, you must obtain the Monash lecturer’s signature or written approval before the Faculty can enrol you. Allocate+ is not a first come/first served system. Your preferences are collected, ranked, randomised and sorted. After completion of the sort, you will be provided with a clash free timetable. You will be able to enter your timetable preferences after you have arrived at Monash and completed your enrolment during the Monash Abroad orientation. You will be given instructions on how to do this at orientation. You will need to log in to Allocate + even if you have used the MUTTS system to check timetable options before you arrived in Australia Exam Timetable The exam timetable runs for 3 weeks with the week prior to exams dedicated to SWOT Vac (Study Without Teaching Vacation). You are required to be available during the entire exam period and sit your exam at the scheduled time. No exceptions will be made. The exam timetable is released 5 – 6 weeks prior to exams starting. More information can be viewed at monash.edu/exams For students living on-campus commencement of the contract will be Saturday 12 July and students are welcome to arrive on or after that date but not before. 7 After arriving in Australia Services on campus Academic services At Monash most student administration is carried out at faculty level and there are exchange and study abroad advisers in every faculty who will assist you with enrolment and other academic services during your stay at Monash. During the Monash Abroad orientation we will give you contact details for the exchange and study abroad advisers and the student services office in your faculty. Some services, such as academic transcripts, student ID cards and public transport concessions, are provided by Monash Connect on each campus. You can find details of these centres, including their locations, at monash.edu.au/connect Internet access All Monash students receive a free internet quota which you can use from any part of the high speed Monash network including computer labs throughout the university and the wireless network available on most parts of all campuses. This quota is provided by your faculty and varies depending on the course you are doing but it should be enough for your academic and reasonable personal needs. Accessing any part of the Monash website, including your Monash email account, is free and does not count towards your quota. If you exceed your quota you may be able to purchase additional quota from your faculty. Further information can be found at monash.edu.au/esolutions Please note that you will not have access to your faculty internet quota as soon as you arrive at Monash. This is because each faculty decides when your quota is activated and, in some cases, this may only be a few days before classes commence. In the meantime you will have access to all parts of the Monash website, including your Monash student email account, but not to any external websites, including external email accounts. To ensure that you can access your emails during your first few days at Monash, before your internet quota is activated, you should divert your personal and home university emails to your Monash student email account. You can then log on to the student ‘My Monash’ portal my.monash.edu to receive and send your emails. 8 Clubs for study abroad and exchange students The Monash Overseas and Exchange (MOVE) Club is the perfect club to join if you want to meet other students that are on exchange/study abroad and Australian students that went on exchange. Join their Facebook group and start asking questions about where to live, and cool places to go in Australia. The MOVE club hosts activities such as excursions to Mornington Peninsula and Bushfoods BBQs. MUISS is a division of the Monash University Students Association and provides a wide range of services and activities for international students, including a very comfortable lounge at the Clayton campus. Exchange and study abroad students are welcome to use these services and you can find more details at monashstudentassociation.com/about. Monash Connect Monash Connect is a great place to start for support and advice to you on emotional, psychological, health, financial, accommodation, religious/spiritual and educational matters in order to enhance your academic performance and to help you adjust to university life. The majority of services are offered to you free of charge or at reduced student rates. For more information visit: monash.edu. au/connect The University Health Service provides comprehensive medical services, mostly on campus and at no cost to the student. Full details can be found at monash.edu. au/health-medical Clubs and Societies; Sports and Recreation Building up a network of friends will make your time at Monash University much more enjoyable. The environment at Monash is very friendly and social. nn Join one of the many clubs and societies on campus: monashclubs.org/Home nn If you are sports-minded you can join an on-campus sports club: sport.monash.edu. Each Monash University campus has an extensive variety of sporting facilities and clubs for students. nn Developing a hobby can also be a good way to meet new friends. The Monash Short Course Centre runs a range of interesting courses from dancing to photography and from ceramics to computer courses. There are discount rates for Monash students. See shortcourses.monash.edu.au/. Language and Learning Services It is important to seek advice early, if you are experiencing any difficulty or confusion in your academic study. On many matters, you will probably find your classmates – both international and local – to be the most helpful. Your lecturers will also be an important source of help – be sure to find out early on where their offices are located and at what times they are available to see students. The Centre for the Advancement of Learning and Teaching (CALT) has five interactive websites, offering language and learning support resources for students at Monash University. All sites can be accessed via the home site at monash.edu/lls/llonline. Student equity and access Monash University aims to be fair, equitable, sensitive to difference and responsive to the needs of the student population in all its operations. The Social Justice Unit assists the university to provide a learning environment conducive to the success of all students – a place where students and staff are able to work and study free from discrimination and harassment and where cultural differences are respected. For advice and support go to monash.edu/social-justice/ Students who have a disability Monash University is committed to promoting access and equity for students who have a disability or long-term medical condition. The Disability Liaison Unit provides a range of services to assist students who have a disability so that they can participate as independently as possible in educational and academic activities. You can find details at monash.edu.au/equity-diversity/disability After arriving in Australia Other matters Working What does OSHC cover? Emergency assistance Your student visa will allow you to work on a part time basis for up to twenty hours per week during the semester and unlimited hours during semester breaks. The work visa regulations place no restrictions on the type or nature of work that the student engages in. Most students find part time work in the service and hospitality industries, however, work that relates to the students’ area of academic expertise is also obtainable. OSHC provides a safety net for international students, similar to that provided to Australian residents through the Medicare system. You can contact Monash Abroad directly in an emergency. This service is available 24 hours per day all year round. Students who obtain electronic student visas will not have visa stamps in their passports and do not need a stamp to work. Both students and employers have on-line access to the Visa Entitlement Verification Online (VEVO) system which contains electronic details of your visa. For more detail on what OSHC covers please refer to the OSHC website. The OSHC policy does not cover: nn Pre-existing nn Private medical conditions. hospital charges. nn Services by dentists, opticians, physiotherapists, osteopaths, chiropractors, naturopaths or any other ancillary services. nn Any costs incurred outside Australia, even during a holiday trip taken during the course of a student’s stay in Australia. From outside Australia +61 3 416 293 492 From inside Australia 0416 293 492 Other useful emergency telephone numbers which are available 24 hours per day are: Police, Ambulance and Fire Brigade 000 Monash University After Hours Counselling Service (03) 9621 2600 OSHC Allianz (medical, legal and interpreting) 13 67 42 Poisons Information 13 11 26 More information can be found on the Department of Immigration and Citizenship website immi.gov.au/students. A higher level of cover called OSHC Plus is available and students can upgrade to this after they arrive. Lifeline (telephone counselling) 13 11 14 Overseas Student Health Cover (OSHC) Travel insurance Academic Transcripts Students must also take out comprehensive travel insurance in their home country before leaving home, to cover: At the end of your semester and once academic results have been published, Monash Abroad will order and post your transcript to your home institution. Transcripts will only be posted to the student and not the home institution if they have applied directly to Monash Abroad as a study abroad student. DIAC advises that international students who do not maintain their OSHC may have their visas cancelled. What is OSHC? OSHC is designed to cover the costs of basic medical and hospital care for international students while in Australia. OSHC is compulsory for international students (except Belgian, Norwegian and some Swedish students) and was introduced to ensure you have adequate health care cover during your stay in Australia. Without OSHC, you might have difficulty paying for medical treatment. Note: Swedish students must provide proof of CSN International (the Swedish National Board of Student Aid) or Kammarkollegiet (the Swedish Legal, Financial and Administration Agency). Who provides my OSHC? As an exchange or study abroad student, your OSHC is provided by Allianz Global Assistance, Monash’s preferred provider oshcallianzassistance.com.au/about_ oshc.aspx. Do not apply directly to Allianz for your OSHC as you must apply through Monash Abroad. Your member card and policy can be ordered online after you arrive in Australia. nn Baggage and personal effects. nn Returning home in a medical or other emergency. nn Travel outside Australia on the way to and from Australia and at other times during their stay in Australia. The OSHC required to obtain your visa only covers basic hospital and medical expenses whilst in Australia. It does not cover you whilst travelling to or from Australia, if you need to return home urgently, if you need to change your airfares or if you lose personal effects and so on. You must take our travel insurance (in addition to OSHC) before leaving home and check thoroughly what your travel insurance will cover. Translating and Interpreter Service 13 14 50 For students who are studying for one year, an academic transcript will only be issued at the end of the year unless otherwise requested. Semester 1 – Results published in mid-July Semester 2 – Results published in early December Transcripts will be sent approximately two weeks after results are published. Telecommunications in Australia As with many countries around the world, Australia has many telephone companies offering many different products. One of the first things you should do after arriving in Australia is to call home. You can do this with a pre-paid international calling card you bring with you from home, by using a service like Skype or your mobile (cell) phone if it works in Australia. 9 Monash University Clayton Campus Monash University Clayton campus 1 2 3 4 Howleys Road A 5 52 NE 3 A 9 Normanby Road NE5 NE2 Gardiner Road NE 1 NE 4 43 74 8 NE5 201 46 45 47 44 203 NE7 Halls of Residence CSIRO CSIRO Lake Bayview Avenue 40P 82 level 4 All day ticket parking Red Permit Ground Floor 37 59 72 Green Chemical Futures under construction 63 26 24 25 23 C7 Beddoe Avenue 17 51 20 21 18 16 C8 160 9 C9 Underpass 12 64 54 SW2 62 65 58 Bus Loop E C2 Rin gR oa d C1 1 67 6 So ut h 68 Baseball SE1 5 C10 61 S2 Australian Synchrotron SE2 E SE4 71 Multi-level car park SE3 84 57 Oval 1 1 4 6 7 D 220 3a 8 55 162 Monash Abroad office Soccer/Hockey Located on the first floor above the main bookshop. Open Monday to Friday, 9am to 5pm. 1 2 13B 13E 3d 4 11 13A 1 11 13D 13F E2 3e 3c 3b 15 Tennis courts Union Road 50 1010 13C 14 C11 Car pool parking C3 76 77 63 19 23 22 Union Loop Road 60 32 C E1 Loading zone 75 31 27 53 60 Ring Road East 81 36A 33 32 30 Duerdin Street 85b Blackburn Road 29 85a Hockey/ Soccer Oval 3 69 36 35 Woodside Ave 205 Lake 70 28 W2 Hockey Field 41e Engineering Road 79P Jock Marshall Reserve 38 80A Building 2 42 41 Sports Contractor parking Multi-level Car Park 56 Monash Pool Ring Road West Inner W1 40 illon C 80 40 B Building 3 Building 1 202 42A N4 N3 Car pool parking Martin Street Pav Beddoe Avenue Ring Road West Outer N1 48 NE8 Pavillion Wa y B D 6 83 All day ticket parking S1 Lake SE5 49 222 Wellington Road free parking area SE4 73 Entrance Wellington Rd F PR INC ES Mannix College HIG HW AY 218 1 2 Building index Administration Building 3a, 3b, 3c, 3d, 3e, D3 Alexander Theatre E3 Australian Pulp and Paper C2 Bicycle Arrival Station C2 Biochemistry Laboratories D2 Biology 17 Biomedical Imaging Laboratory D6 Botany B5 Campus Centre D3 Central Science D2 Centre for Electron Microscopy C2 Childcare Centre A4 Computer Science D3 Engineering Building 31, 33, 35, 36, 36a, 37, 60, 69 & 72 C3 Facilities and Services B3 Faculty of Education E3 Faculty of Information Technology C3 Faculty of Law E2 Faculty of Medicine E2 First Year Biology D2 First Year Chemistry D2 10 Wellington Rd 3 7 59 80A 16 17 220 42 10 19 81 83 26 31 40 6 63 12 64 22 20 To 195 Wellington Rd 10 Key to car parking (check signs for latest information) Red permit Yellow permit Blue permit 3 Gallery Building E3 55 67 Information Services Building E3 70 Injury Research Centre C3 54 Japanese Study Centre E2 84 John Monash Science School E1 5 Krongold Centre E3 218 Mannix College F3 Mathematics and Information 28 Technology Services C2 15 Medical and Health Science D2 Melbourne Centre 222 for Nanofabrication E6 11 Menzies Building D3 53 Microbiology D2 162 Monash Children’s Centre E1 73 Monash College F2 10 Monash Connect D3 65 Monash House E2 160 Monash Oakleigh Legal Service E1 75, 76 & 77 Monash S.T.R.I.P. D1 74 Monash Science Centre A4 Monash University Business Park 680, 700, 710 and 738 201,202,203,205 Blackburn Road A6 82 New Horizons B2 80 North 1 Multi-level Car Park B2 Green permit Brown permit 3 hour ticket parking 11/2 hour ticket parking Motor cycles Accessability parking RACV Pick up points Residential authorised Carpool parking Services parking only parking 4 Parking and Security Office E3 Performing Arts Centre E3 Physics C2 Religious Centre D3 SE4 Multi-level Car Park E4 Senior Chemistry D2 Senior Zoology D2 Short Courses Centre D3 Sir Alexander Stewart Theatre C2 Sir Robert Blackwood Concert Hall D4 Sport and Recreation D4 Teaching Facilities Support Unit E2 University Staff Club D3 Yarrawonga Building E2 Zoology Environmental Laboratories B5 Lecture Theatres Humanities H1-H10 D3 Campus Centre G149 D3 Central One C3 Education G23, 245 E3 Engineering E1-E5 C3 Engineering E7, G03 C2 Engineering EH1-EH4, E6 C3 Law Moot Court L1 - L5 E2 Map by Design and Publishing January 2014 5 61 68 27 9 71 23 18 51 72 2 1 14 50 58 42 11 10 63 6 32 72 60 12 F Security bus route and stop numbers 6 Medicine M1, M2 and M3 D2 Performing Arts G21, G36 E3 Rotunda R1-R7 E3 Science S13 S14 S15 C2 Science S1-S4 S9-S12 ST1-4 ST7 D2 Science S5-S6 D2 South One E2 Zoology S7-S8 D2 13 68 8 29 25 24 64 21 Libraries Hargrave-Andrew C2 John Medley D3 Law E2 Matheson E3 30 10 12 4 Halls of Residence Briggs C4 Central Building B5 Deakin B5 Farrer A5 Howitt A5 Jackomos C5 Normanby House A4 Richardson A4 Roberts B4 South Eastern Flats E5 85b 47 48 45 46 85a 52 43 44 49 Contact the Monash Abroad office Monash Abroad office First Floor Campus Centre (above the bookshop) Building 10, Clayton campus To see a coordinator please phone ahead (directly to the coordinator) for an appointment. Office hours: Monday to Friday, 10am – 4pm Telephone: +61 3 9905 1551 Fax: +61 3 9905 8334 monash.abroad@monash.edu Emergency contact In a real emergency, Monash students who are currently overseas can contact Monash Abroad 24 hours per day. Office hours: (+61-3) 9905 1551 Emergency only after hours: (+61) 416 293 492 facebook.com/monashabroad twitter.com/Monashabroad Monash University reserves the right to alter information, procedures, fees and regulations contained in this document. Please check the Monash University website for updates (www.monash.edu). All information reflects prescriptions, policy and practice in force at time of publication. Published April 2014. CRICOS Provider: Monash University 00008C monash.edu/study-abroad 14P-0361 pinterest.com/monashabroad