BUS 2244-Widdel Case 06 Analysis.docx
Name
Based on Chapter 6
– Organizing for Action
Deadline:
Submission:
Start of class time, Wednesday, Feb 25
This exercise will be discussed, graded, and submitted in-class.
Note: If you’re missing the class period during which this exercise is discussed and graded, email the answer to each question along with its accompanying rationale to mark.widdel@anokaramsey.edu. Your answer set should be emailed no later than the end time of t he class in which you’re enrolled. If this deadline is missed for the answers, you may still receive partial credit (for the reference note portion of this assignment).
Video: This exercise is based in part, upon the video about Orbit Salon. The
Google drive video link will be emailed to you.
Value: 105 total points as described below .

3 points per correct answer (except for questions 4 and 11); 57 points possible

plus 3 points per reference note for questions 1-13 unless otherwise noted; 33 points possible

15 points for the correct organizational chart (questions 4 and 11)
Reference Notes: Create reference notes for each question, to which you can refer if you are called upon during class to explain your answer. The attached answer sheet contains an area for this purpose. I expect to see some type of adequate reference notation for every multiple choice question. These notes need to be completed before the start of class.
Directions:  Watch the video and analyze its content in light of the information presented in chapter 6 of your textbook.
 S elect a single best answer for each of the following questions.
 Use a pencil to record the answer to each question on the answer sheet attached to the back of this document.
 Make notations that will help you explain in-class, your recommended answer for each question .
 Bring this entire exercise handout to class (questions and the completed answer sheet.)
1. One of the major problems with the organizational structure of Eddie Chung’s salons is that he based his structure on a mechanistic model when he should have done the opposite, basing it on an organic model. a. b. c.
True
False
Somewhat
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Case 06 Analysis.docx
It’s clear by her actions and direction that Tabitha believes that Eddie needs to implement which type of structure? a. b. a. b. c. d.
Mechanistic
Organic
Which of these statements would best describe Eddie’s company?
There’s a high degree of job specialization.
There’s a low need for integration and coordination.
There’s a high degree of differentiation.
There’s a high need for flexibility.
Eddie has two salons in Chicago. Assume that his other salon is organized the same as the one in the video. From the positions given in the video, sketch a simple organization chart for this operation in the space provided below. (9 points)
The organizational chart depicted above should reflect what type of organizational structure, used by Eddie? a. b. c. d.
Tall, with a wide span of control.
Tall, with a narrow span of control.
Flat, with a wide span of control.
Flat, with a narrow span of control.
Which of these four components of organization did Tabitha need to focus on the most, to overcome the major problems at this salon. a. b. c. d. division of labor specialization coordination authority
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BUS 2244-Widdel Case 06 Analysis.docx
7. Stylists knew the salon interior was dirty but didn’t take the initiative to keep it clean. This illustrates a failure of: a. b. c. d. effective delegation responsibility accountability moral character
8.
Lindsay’s attitude was deemed to be “very poisonous and cancerous to other stylists in the salon.” This illustrates a failure of: a. b. c. d. effective delegation responsibility accountability moral character
9. Orbit Salon is a small business. Understanding its operation leads one to best conclude that it should be operating as a: a. b. centralized organization decentralized organization
10. Tabit ha referred to the esthetician’s room at the salon. What should the position be considered in the company’s organizational chart? a. b.
Line
Staff c. Neither
11. If your org chart sketch doesn’t reflect the esthetician position, add it in the appropriate place on the chart. (6 points – this question will not be discussed during class)
The following question requires you to consider this information from the SmartStyle Salon Case
Analysis #1.
Consider the organization hierarchy for Jamika’s company. Her salon, SmartStyle, is one of a six-store local chain store group. The SmartStyle group, is one chain owned by the
Gold Group Corporation. Gold Group owns four other chains in addition to SmartStyle.
Jamika oversees a staff of 30 at her store.
12. Orbit Salon should be classified a ___________ organization whereas the Gold Group
Corporation should be classified a _______________ organization. a. b. c. d. functional / divisional divisional / matrix matrix / divisional functional / functional
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BUS 2244-Widdel Case 06 Analysis.docx
13. Consider the situation Tabitha is leaving at Orbit Salon, which of these managerial activities is crucial to the success of Eddies salons? a. b.
Standardization
Formalization
True c. d.
Coordination by plan
Coordination by mutual adjustment
False Maybe (Circle the best answer.)
T F M 14. Any small business owner that feels that his employees are the B-
Team should replace the employees with new and competent workers instead of retaining the poorly performing staff.
T F M 15. Tabitha was correct to suggest that it was the individual responsibility of the employees to do whatever was needed to make the business successful.
T F M 16. The main problem plaguing
$750,000.
Eddie’s business was the debt of
T F M 17. Tabitha was wr ong, ethically, to insist that Eddie’s personal possessions and excess product were moved from the basement of the salon to his home.
T F M 18. The salon manager Andrea was wrong to remain passive in her communication with Eddie. Because of that, she bears some of the responsibility for the salon’s loss of revenue.
T
T
F
F
M
M
19.
20.
It was an appropriate decision to fire the employee, Lindsey.
The solutions implemented by Tabitha should result in the company’s success.
T F M 21. Tabitha’s tough-talking directive style of management is good for television but in practice, wrong for a real-life situation such as
Orbit’s.
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Answer  Notes 
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No rationale needed.
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No rationale needed.
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