Job
Description
Doc. ref
Prepared By:
Shift Manager
EP
Issue No.
Factory/17
Approved By:
Juliette Staunton
HR Manager
Andy Row
Production Director
3
Issue date
Job Holder:
Various
04.06.2014
No. Pages
3
Uncontrolled If
Printed/Controlled Copy
Job Element
Detail
Reporting To
Factory Manager
Department/Location
Express Park Factory – Factory 1, 2 or 3
Main Purpose
Responsible for 20% of the units output. Through a right first time mentality you will meet or
exceed your production targets. An essential part of the role is to ensure the plan is delivered at
best efficiencies with no compromises to quality through management of your team. You will have
the ability to instil pride and ownership within your team to enable them to drive performance.
Duties and
Responsibilities
The primary function of this role is to deliver the production schedule.
Manufacturing
 Maintaining visibility on the shop floor, driving performance of your team and support
functions to deliver the plan. Manage teams through a recognised appraisal system to
develop and drive performance by providing quality feedback.
 Using Iren reporting system and job closure variances identify waste streams with
preventative actions
 Manage production schedule in sequence and to plan and communicate all changes
 Collation and preparation of shift handover, ready for oncoming shift
 Prepare attend and contribute to Production, Planning, Health and Safety, Engineering,
and disciplinary meetings
 Seek out new and innovative ways to deal with production issues
Labour management
 Execute the shift training plan to improving performance / flexibility, and organise any
additional training through gap analysis that may be required
 The ability to manage Attendance/ Absenteeism/ Good timekeeping, working with the HR
department to highlight any personnel issues and resolve them. Maintain good employee
relations
 Actively engage with the shift team to solve business problems, drawing on the expertise
and talent on the shift.
Safety Management
 Ensure compliance to all site Health and Safety Regulations
 Proactively support the Site HS&E Agenda
 Complete Incident / accident investigations at the time of event aspiring to elimination of
root cause
 Carry out Risk Assessments
Engineering management
 Coordinate internal / external engineering activities in line with improvement plans and
safely executed. Method statements, PTW’s etc
 Manage engineering support teams and proactively contribute to the Site Engineering
Agenda. Including CM and service schedule
Quality Management
 Proactively support / contribute to the Site Quality Agenda.
 To deliver the standards as defined by BRC, ISO 14001 and OHSAS 18001. GMP / 5S &
Hygiene
 Trial new products and manage the launch of the process/ products.
 Preparation for audits and customer visits
 Complete NCR’s as per company procedure, and carry out investigations at the time of
event aspiring to elimination of root cause
 Ensure compliance to the Refresco Gerber Quality Management System
KPIs/Objectives
Scope or Scale

The Key Tasks detailed within this Job Description are not intended to represent an
exhaustive list of the duties that the job holder may be required to undertake. Refresco
Gerber UK Limited reserves the right to require the job holder to perform any other task
which Management may reasonably deem necessary.

In common with all other personnel within Refresco Gerber UK Limited, the Job Holder is
required to adhere to the Company’s policies on Safety, Hygiene and good housekeeping.
Specifically:
o To take reasonable care for the health and safety of himself/herself and that of
other persons who may be affected by his/her acts or omissions;
o To co-operate regarding any duty or requirement imposed on the company, or on
any individual by or under any of the relevant statutory provisions, so far as is
necessary, to enable that duty or requirement to be performed or complied with;
o To report to his/her immediate manager any hazard which may be discovered at,
or in the vicinity of, the place of work.
Activity
Measures
Safety
Accidents reported before end of shift
Incident to Accident ratio 10:1
Development of a “Safety First Culture”
Lost time accident > 100 days
Quality
RFT >99.5%
100% Adherence to Quality Plan
100% completion of actions from all Technical audits
Performance
OEE by line met or exceeded
Changeovers and CIP/SIP within agreed targets
Wastage at or below level for factory
Plan requirements communicated on a daily basis (vol, time cleaning
etc)
Labour costs within , or better than, agreed budget
People
Training in place that ensures each operator trained on 2 machines
RTW interviews for their team completed within first 2 hrs of shift start
Operators adhere to all site rules
Min. of 2 reviews per year for operators




Line Management responsibility for Lead Operators, Shift Engineers, Operators and General
Factory Operatives
Responsible for correct outputs and quality of product
Comply with all hygiene, environmental and health and safety requirements as laid down
in policy and as trained.
Responsible for maintaining good hygiene within the business unit in line with regulatory,
company and customer requirements.
Job Holder’s
Signature
Date
Prepared By:
Juliette Staunton
HR Manager
Issue: 3
Approved By:
Andy Row
Production Director
Issue Date: 04.06.2014
Job Holder:
Various
Document Ref: EP Factory/17
Page 2 of 3
Person Specification:
Requirement
Qualifications/Education/Training:

Minimum GCSE or equivalent at Grade C or above in
Maths and English

Relevant NVQ Level 3 or HND equivalent
Experience:

Minimum 3 years managing teams within a highly
automated, complex production environment e.g.
multiple SKUs, product changeovers, packaging variants
etc.

Understands how KPIs are developed and has a track
record of achieving results and ‘raising the bar’. Must be
familiar with Production Performance Measurements.

Understands how to lead site performance from a basic
environment to the highest levels of efficiency and
standards. Has a track record of achieving this.
Knowledge:

Knowledge of health and safety requirements in factory
environment

Knowledge of food safety requirements in a factory
environment

Knowledge of team dynamics

Knowledge of manufacturing techniques
Skills and Competencies:

Strong management skills. A leader who sets the tone
by personal example and utilises a range of styles to get
the most out of their staff (situational leadership)

IT skills including Word, Excel, Power point and Outlook

Proven analytical and problem solving skills in real life
situations

Excellent communication skills (written and verbal) at all
levels
Personal Attributes:

Strong manager who gains ‘buy in’ and empowers
individuals but is aware of the end game and what is
required to deliver results.

Strategically aware, understands the big picture, able to
analyse what needs addressing and create a successful
plan to change areas that need improvement.

Has the leadership style to be ‘hands on’/highly visible to
the team.

Self starter who looks to succeed and has the ability to
improve and challenge the status quo.

Understands resources are limited and knows how to
make the best use of them.

Works independently and seeks the appropriate
resources and support as required

Understands when to escalate and when to seek support
and when to stand alone.

Influencing and persuasion of others including
management colleagues.

Enthusiastic, enjoys daily challenges, wants to be a
winner and instil winning mentality and pride in
achievement within the team.

Understands and enjoys the requirements of efficient
manufacturing (standard work and procedures)

Demonstrates stamina, energy and enthusiasm in a
controlled manner.
Prepared By:
Juliette Staunton
HR Manager
Issue: 3
Essential or
Desirable?
How Assessed?
Essential
Application
Desirable
Essential
Essential
Essential
Essential
Interview
Desirable
Interview
Desirable
Essential
Interview
Interview
Essential
Application Form
Interview and
Assessment
Essential
Essential
Essential
Essential
Interview and assessment
Essential
Essential
Essential
Essential
Essential
Desirable
Essential
Essential
Essential
Essential
Approved By:
Andy Row
Production Director
Issue Date: 04.06.2014
Application and interview
Job Holder:
Various
Document Ref: EP Factory/17
Page 3 of 3