ANDERSON UNIVERSITY COLLEGE OF BUSINESS ANNUAL ACADEMIC PROGRAM REPORT 2014-2015 I. LEARNING ASSESSMENT REPORT A. UNIT IDENTITY ITEMS 1. College Name: College of Business 2. College Mission Statement The College of Business produces professionally-prepared graduates, grounded in the liberal arts, ready to serve God, family, employer, and community. The College fulfills the University’s mission by challenging business students in an atmosphere which affirms the teachings of Jesus Christ. This is accomplished by an enhanced curriculum in the business disciplines. The curriculum provides students with the knowledge and applications needed to make decisions and solve problems in a rapidly changing world. Faculty emphases are in the areas of instruction, advising, role modeling, scholarship, and integrating faith and learning, all of which leads to teaching excellence. This is enhanced by a philosophy of “Today’s Learners, Tomorrow’s Leaders.” (Revised spring 2012) College Vision Statement The College of Business envisions developing extraordinary professional business leaders with a Christian worldview who display exemplary integrity and have a passion to apply the experiences and knowledge mastered during their educational experience. (New spring 2012) 3. Learning Outcomes for the Academic Programs a) Bachelor of Science with a Major in Business (1) Mission: The Bachelor of Science degree prepares graduates, in a traditional environment, with the basic tools necessary to achieve success in an ever-changing business environment. This is enhanced by a curriculum with challenging core courses in basic business knowledge and applications, enhanced by concentration specific courses. The degree is designed to allow graduates to satisfy goals for entry-level positions leading to a professional career in business, industry, government, charitable and other not-for-profit organizations. (Revised spring 2007) (2) Student Learning Outcomes for the BS Degree: SLO #1: Business Knowledge - Demonstrate basic understanding of the Common Professional Core (CPC) concepts to include accounting, economics, management, quantitative business analysis, finance, marketing, legal/social environment, and international issues. SLO #2: Application of Business Knowledge – Demonstrate the ability to apply the CPC concepts. SLO #3: Computer Skills – Demonstrate an in-depth knowledge in word processing, spreadsheets, business related databases, electronic mail, the Windows environment, presentation graphics, and computers as a tool in business. SLO #4: Integration of Biblical Principles – Demonstrate the ability to recognize biblical principles as they related to business issues, analyze ethical problems from a Christian perspective, and defend resolutions for practical situations that occur in all areas of business. b) Bachelor of Business Administration (1) Mission: The Bachelor of Business Administration degree prepares graduates, in a non-traditional environment, with the basic tools necessary to achieve success in an ever-changing business environment. This is enhanced by a curriculum with challenging core courses in basic business knowledge and applications, enhanced by upper-level electives or concentration specific courses. The degree is designed to allow graduates to satisfy goals such as professional development, career advancement, personal growth, or job mobility. (Revised spring 2007) (2) Student Learning Outcomes for the BBA Degree: SLO #1: Business Knowledge - Demonstrate basic understanding of the Common Professional Core (CPC) concepts to include accounting, economics, management, quantitative business analysis, finance, marketing, legal/social environment, and international issues. SLO #2: Application of Business Knowledge – Demonstrate the ability to apply the CPC concepts. SLO #3: Computer Skills – Demonstrate an in-depth knowledge in word processing, spreadsheets, business related databases, electronic mail, the Windows environment, presentation graphics, and computers as a tool in business. SLO #4: Integration of Biblical Principles – Demonstrate the ability to recognize biblical principles as they related to business issues, analyze ethical problems from a Christian perspective, and defend resolutions for practical situations that occur in all areas of business. c) Master of Business Administration (MBA) (1) Mission: The Anderson University MBA Program produces professionally-prepared graduates through courses that integrate the Christian faith with business concepts. The College of Business fulfills the University’s mission by challenging the students in an atmosphere of sound professional ethics which affirm biblical teachings in a secular business world. The degree is designed to allow graduates to satisfy goals such as professional development, career advancement, personal growth, or job mobility. (Reviewed February 2007) (2) Student Learning Outcomes for the MBA Degree: SLO #1: Development of Business Knowledge – Demonstrate an understanding of advanced business concepts in the area of management with supporting knowledge in accounting, economics, finance, marketing, professional ethics, and quantitative business analysis. Demonstrate an understanding of the relationships between business disciplines in domestic and global environments. SLO #2: Application of Business Knowledge – Demonstrate the ability to apply advanced business concepts, integrate business disciplines to analyze and interpret business issues, and apply management tools to solve problems. SLO #3: Integration of Ethical Principles – Demonstrate the ability to integrate Christian principles in business operations and decision-making, and recognize and analyze ethical dilemmas in all facets of business and to apply ethical principles in resolving issues with integrity. B. ASSESSMENT DATA AND ANALYSIS - UNDERGRADUATE PROGRAMS 1. Assessment Data from Learning Outcomes The COB has made improvements to its programs based on information obtained from its benchmarking and outcomes assessment measures. A summary of the results from these efforts is discussed below and the improvements will be discussed in Section 2. In 2012-2013 the measures for assessment purposes were changed from course content to student outcomes. Therefore, for the 2012-13 academic year four courses at the 300/400 level were selected for review. CIS 352, FIN 310 and BUS 490 are core required courses for both the BS and BBA degree programs. BUS 401 is required for traditional Management and International Business students and the BBA students. BUS 490 is the capstone course for both degree programs. Since the significant shift was made away from reviewing course content to a review of student performance, the same 4 courses were assessed for 2013-2014. These courses are capstone courses in the BBA and BS core. This gave us another year of data to review before formulating a rotation schedule for the review of core courses. For the 2014-2015 academic year we started a rotation schedule and reviewed student learning outcomes for ACC 201, ECO 211, CIS 120 and BUS494/495. BUS 401 was monitored one more year since previous goals were not met. The first Student Learning Outcome for the BS and BBA programs is student understanding of the Common Professional Core concepts. This is best measured by the Major Field Test given by ETS. The College of Business has been administering this test since 1989. Table A includes the results for 3 sections – 2 BS and 1 BBA for 2014-2015. The Spring 2015 BS section scored in the 80% (Institutional Means % at or below). This is up from the previous year at 73%. One student scored in the 99%. Three students scored 92% and above. Overall, the percent correct for the local ethics questions were up considerably. Each assessment indicator for the respective discipline is reviewed at the course level or for the concentration for the discipline. Comments from students indicated that some improvements could be made in terms of review for the Legal & social environment. These concepts were reviewed with the instructor who teaches the Business Law classes. Questions dealing with operations management would not be easily answered by all students, since not all concentrations require the Operations Management course. Timing of enrollment is also an issue. If a student waits till their senior year to take a core course than they may have not had the content before taking the MFT. This is an advising issue. 2014-2015 ETS MAJOR FIELD EXAM RESULTS TABLE A National Data F14 – BUS 490 (BS Degree) # of Students Tested 31,195 489 institutions Mean 150.6 Standard Deviation 7.2 Range 120-200 Inst’ Means % at or below Assessment Indicator Mean % correct Accounting 41.7 Economics 40.0 Management 54.6 Quantitative bus 36.5 anal Finance 42.7 Marketing 55.1 Legal & social 60.0 S15 – BUS 490 (BS Degree) 31 S15 – BUS 490 (BBA Degree) 6 152 14 130-180 144 12 133-166 157 13 138-188 51% 16% 80% (% at or below) 43 (54%) 44 (72%) 51 (69%) 36 (41%) 38 (24%) 30 (5%) 52 (30%) 30 (8%) 45 (68%) 41 (52%) 61 (81%) 41 (77%) 42 (42%) 56 (49%) 57 (28%) 37 (47%) 45 (8%) 55 (17%) 50 (84%) 64 (90%) 63 (65%) 37 environ Information 50.5 systems International issues 40.6 Local Ethics Questions (% Correct for Correct Response) Q1 (CIS) – B Q2 (ACC) – A Q3 (MKT) – C Q4 (STRATEGY)– C Q5 (MGT)– C Q6 (FIN) – D Q7 (HRM) – C Q8 (ECO)– A Q9 (STATS) - B Q10 (STATS) - A 53 (60%) 54 (65%) 57 (79%) 39 (34%) 33 (10%) 44 (68%) 77% 84% 74% 81% 50% 50% 73.3% 100% 83.8% 62.2% 77.8% 86.5% 81% 58% 87% 71% 97% 87% 66.7% 50% 66.7% 66.7% 83.3% 93.3% 83.8% 75.7% 73% 86.5% 97.3% 91.9% Spring 2015 BS group had three students score in the 92% and above. OVERALL PROGRAM REVIEW FOR UNDERGRADUATE PROGRAMS Degree Programs: BS and BBA Programs Date 2012-2013 Note: SLO #4 (Integration of Ethical Principles) was on hold for results from task force). BS/BBA programs CIS 352 Course Number Management Information Systems Core FIN 310 Financial Management BUS 401 International Business Core Core/Elective BUS 490 Senior Seminar – Strategy Core LEARNING OUTCOMES 1. Demonstrate understanding of basic Business Knowledge Measure # 1.1: Measure # 1.2: Measure # 1.3: Measure # 1.4: 2. Demonstrate ability to apply basic Business Knowledge Measure # 2.1: Measure # 2.2: Results 1.1 (3 classes evaluated) Results 1.2 (3 classes) Results 1.1 (3 classes evaluated) Results 1.3 (3 classes) Results 1.1 (3 classes evaluated) Results 1.4 (2 classes) Results 1.1 (3 classes evaluated) Results 2.1 (2 classes evaluated) Results 2.2 (4 classes evaluated) 3. Demonstrate use Microsoft Office Skills Measure #3.1 of BS/BBA Programs Course Number CIS 352 Management Information Systems FIN 310 Financial Management BUS 401 International Business Core Core Core/Elective BUS 490 Senior Seminar – Strategy Core LEARNING OUTCOMES 1. Demonstrate Understanding of Business Knowledge Measure # 1.1: Measure # 1.2: Results 1.1 Measure # 1.3: Major Field Measure # 1.4: Test (MFT) sub-score for CIS Results 1.1 MFT subscore for Inter-national Business Results 1.4 Results 1.2 Results 1.3 Mean & Mean & range Mean & range range for for tests for exams chapter quizzes 2. Apply Business Knowledge Measure # 2.1: Measure # 2.2: Results 1.1 MFT subscore for Finance Results 2.1 Mean & range for country projects Results 1.1 MFT overall results Results 2.2 Mean & range for case analysis & presentations 3. Demonstrate use of computer skills Measure # 3.1: Results 3.1 Mean & range for projects INDIVIDUAL COURSE ASSESSMENT – Fall 2012 - Spring 2013 Course Name: CIS 352 Course Professor: V. Owens Spring 2013 LEARNING OUTCOME 1. Demonstrate understanding of basic Business Knowledge CIS 352 Seated & Online Delivery: Seated & Online Date taught: GOAL ASSESSMENT MEASURES RESULTS ACTIONS TAKEN Match or exceed national mean Measure 1.1: National mean for the sub-score in CIS – 48.4 Results 1.1: F12 (BS)– 50 Sp13 (BBA)-50 Sp13 (BS)-51 Results 1.2: Seated BS - A Range 88.1-71.9 Mean 81.3 N – 24 Seated BS - B Range 87.7-74.5 Mean 81.19 N – 25 Online BBA Range 91.6-81.6 Mean 87.7 N - 19 All sections achieved goal. Mean score of greater than 80 for test scores Results 1.2: Mean & range for tests. Average of 8 test scores. All sections exceeded goal. INDIVIDUAL COURSE ASSESSMENT – Fall 2012-Spring 2013 Course Name: FIN 310 Course Professor: G. Smith Fall/Spring LEARNING OUTCOME 1. Demonstrate Understanding of Business Knowledge FIN 310 Seated & Online 2. Demonstrate Understanding of Business Knowledge FIN 310 Seated & Online Delivery: Seated & Online Date taught: GOAL ASSESSMENT MEASURES RESULTS ACTIONS TAKEN Match or exceed national mean Measure 1.1: National mean for the sub-score in FIN – 42.8 Results 1.1: F12 (BS) – 43 Sp13 (BBA) – 35 Sp13 (BS)-47 BS sections were at or above national mean. Review content for BBA-2 taught by adjunct. Mean score for class exams 70-80 Measure 1.3: Mean & range for Exams. Average of 6 test scores in FIN 310. Results 1.3: Seated BS – A Test mean – 72 Class mean – 81 N-29 Seated BS – B Test mean – 75 Class mean – 84 N – 28 Online BBA Test mean – 73 Class mean – 79 N - 18 Increase student engagement in the class room via completion of Note Outlines. INDIVIDUAL COURSE ASSESSMENT – Fall 2012-Spring 2013 Course Name: BUS 401 Fall/Spring LEARNING OUTCOME 1.Demonstrate. Understanding of Business Knowledge Course Professor: J. Moore Delivery: Seat & Online GOAL ASSESSMENT MEASURES RESULTS ACTIONS TAKEN Match or exceed national mean Measure 1.1: National mean for the International Issues sub-score – 52.8 Results 1.1: F13 (BS) – 46 Sp14 (BBA) – 56 Sp14 (BS) – 48 Both BS sections were below the national mean. Measure 1.4: Chapter quizzes Results 2.1: Seated BS Mean – 81, N-26 Range 0-100 Online BBA Mean – 84, N-23 Range 61-98 N - 23 Results 2.1: Seated BS Mean 89, N-23 Range 0-100 N – 26 Online BBA Mean 91, N-23 Range 75-98 Focus will be on key quiz vocabulary during class. 2013-14 Both sections were just below the stated goal. BUS 401 Seated & Online 1.Demonstrate Mean score Understanding of for quiz Business Knowledge grades 85% BUS 401 – Seated & Online 2.Demonstrate Mean score Application of for projects Business Knowledge 85% BUS 401 – Seated & Online Date taught: Measure 2.1: Country project – Students prepare an international business field study in which they develop a new product/service idea for entry into another country. Students will be given a grading rubric at the beginning of the course. 2013-14 Both sections exceeded stated goal. INDIVIDUAL COURSE ASSESSMENT – Fall 2012 – Spring 2013 Course Name: BUS 490 Fall/Spring Course Professor: C. Karnes Delivery: Seat & Online LEARNING OUTCOME 1.Demonstrate Understanding of Business Knowledge GOAL ASSESSMENT MEASURES RESULTS Match or exceed national mean Measure 1.1: Overall MFT mean – 150.3 Results 1.1: F(BS) - 151 Sp(BBA) - 148 Sp(BS) – 153 2. Demonstrate Application of Business Knowledge Mean case presentation grades 90 or higher. Measure 2.2: Case analysis and presentation . Date taught: ACTIONS TAKEN BS classes exceeded national mean. BBA did not. Reinforce review for BBA class. Results 2.2: Draft copies of Seated Fall BS implementation plans Mean–87.6,N-15 need to be Range – 79-95.3 completed. Reinforce Online Fall rubric for individual BBA grades. Mean–82.8,N-26 Range – 73.197.2 N–8 Seated Sp BS Mean – 91.33 Range – 73.197.2 Seated Sp BBA Mean–96.9,N-15 Range – 86.4596.9 OVERALL PROGRAM REVIEW FOR UNDERGRADUATE PROGRAMS Degree Programs BS and BBA Programs Date 2013-2014 Note: SLO #4 (Integration of Ethical Principles) was on hold for results from task force. BS/BBA programs Course Number CIS 352 FIN 310 Management Financial Information Management Systems BUS 401 International Business Core Core/Elective Core BUS 490 Senior Seminar – Strategy Core LEARNING OUTCOMES 1. Demonstrate understanding of basic Business Knowledge Measure # 1.1: Measure # 1.2: Results 1.1 Measure # 1.3: (3 classes Measure # 1.4: evaluated) Results 1.2 (3 classes) 2. Demonstrate ability to apply basic Business Knowledge Measure # 2.1: Measure # 2.2: Results 1.1 (3 classes evaluated) Results 1.3 (3 classes) Results 1.1 (3 classes evaluated) Results 1.4 (2 classes) Results 1.1 (3 classes evaluated) Results 2.1 Results 2.2 (2 classes evaluated) (4 classes evaluated) 3. Demonstrate use of Microsoft Office Skills Measure #3.1 BS/BBA Programs Course Number CIS 352 Management Information Systems FIN 310 Financial Management BUS 401 International Business Core Core Core/Elective BUS 490 Senior Seminar – Strategy Core LEARNING OUTCOMES 1. Demonstrate Understanding of Business Knowledge Measure # 1.1: Measure # 1.2: Measure # 1.3: Measure # 1.4: Results 1.1 Major Field Test (MFT) sub-score for CIS Results 1.1 MFT subscore for Finance Results 1.1 MFT subscore for Inter-national Business Results 1.4 Results 1.2 Results 1.3 Mean & range Mean & range Mean & range for chapter for tests for exams quizzes Results 1.1 MFT overall results 2. Apply Business Knowledge Measure # 2.1: Measure # 2.2: 3. Demonstrate use of computer skills Measure # 3.1: Results 2.1 Mean & range for country projects Results 3.1 Mean & range for projects Results 2.2 Mean & range for case analysis & presentations INDIVIDUAL COURSE ASSESSMENT – Fall 2013 - Spring 2014 Course Name: CIS 352 Course Professor: V. Owens Delivery: Seated & Online Date taught: Spring 2014 LEARNING OUTCOME 2. Demonstrate understanding of basic Business Knowledge CIS 352 Seated & Online GOAL ASSESSMENT MEASURES RESULTS ACTIONS TAKEN Match or exceed national mean Measure 1.1: National mean for the sub-score in CIS – 48.4 Results 1.1: F13 (BS)– 61 Sp14 (BBA)-51 Sp14 (BS)-56 Results 1.2: Seated BS - B Range 80.2-90.4 Mean -85.7 N – 28 Seated BS - A Range 90-81.7 Mean -87 N – 28 BBA-OLA Range 91.8-78.8 Mean -84.9 N – 17 BBA-OLB Range 91.8-78.4 Mean-92.2 N-9 Results 2.1: Seated BS - B Range 100-85.7 All sections achieved goal. The instructor included more dialog, rather than lecture. This improved student scores on the MFT. Mean score of greater than 80 for test scores 3. Demonstrate use of Mean score Microsoft Office for projects Skills greater than Results 1.2: Mean & range for tests. Average of 8 test scores. Measure 3:1 Mean & range for projects. Average of 11 project scores All sections exceeded goal – 1.2. All sections exceeded goal. Instructor was 85 CIS 352 Seated & Online Mean – 92.5 N – -28 Seated BS - A Range 96.4-82.1 Mean 90.9 N – 28 BBA-OLA Range 100-82.4 Mean -91.7 N – 17 BBA-OLB Range 99.7-87. Mean-93.3 N-9 intentional about assigning and assessing independent work on MS Office end of chapter homework assignments. More rigorous assignments in MS Office were given to encourage independent thinking beyond the projects. INDIVIDUAL COURSE ASSESSMENT – Fall 2013-Spring 2014 Course Name: FIN 310 Course Professor: G. Smith Fall/Spring LEARNING OUTCOME 1. Demonstrate Understanding of Business Knowledge FIN 310 Seated & Online 2. Demonstrate Understanding of Business Knowledge FIN 310 Seated & Online Delivery: Seated & Online Date taught: GOAL ASSESSMENT MEASURES RESULTS ACTIONS TAKEN Match or exceed national mean Measure 1.1: National mean for the sub-score in FIN – 42.6 Results 1.1: F13 (BS) – 41 Sp14 (BBA) – 40 Sp14 (BS)-45 BS-Spring section was above national mean. Review content for BBA-2 taught by adjunct. Mean score for class exams 70-80 Measure 1.3: Mean & range for Exams. Average of 6 test scores in FIN 310. Results 1.3: Seated BS – A Test mean – 83 Range – 42.9 N-25 Seated BS – B Mean – 84,N-28 Range -32 Seated BS-C Mean – 82,N-12 Range – 26.4 Online BBA Mean -71,N-16 Range -39-91 2012-13 Suggested action - Increase student engagement in the class room via completion of Note Outlines. 2013-14 All means greater than goal. INDIVIDUAL COURSE ASSESSMENT – Fall 2013-Spring 2014 Course Name: BUS 401 Course Professor:J. Moore Delivery: Seat & Online Fall/Spring LEARNING GOAL OUTCOME 1.Demonstrate. Match or Understanding of exceed Business Knowledge national mean BUS 401 Seated & Online 1.Demonstrate 75% of the Understanding of students will Business Knowledge achieve an average of at BUS 401 – Seated & least 85% on Online quizzes in BUS 401 ASSESSMENT MEASURES Measure 1.1: National mean for the International Issues sub-score – 52.8 RESULTS Results 1.1: F13 (BS) – 46 Sp14 (BBA) – 56 Sp14 (BS) – 48 Date taught: ACTIONS TAKEN Course pedagogy needs to increase the focus of the course on chapter materials through mini lectures that work on Both BS sections definitions & did not exceed international national mean. business terms. Measure 1.4: Results 2.1: Fall group did not Students take 8 online quizzes Seated BS (F13) meet the goal. (dropping the lowest) that cover Mean - 81 However the online 12 chapters of the basic Range -0-100 group of students did international business N- 26 better. knowledge. What is measured is Online BBA Course pedagogy the average quiz score for each (Sp14) needs to increase the student. Mean – 84 focus of the course Range -61-98 on chapter materials N - 23 through mini lectures that work on definitions and international business 2.Demonstrate Mean score Application of for projects Business Knowledge 85% BUS 401 – Seated & Online Measure 2.1: Country project – Students prepare an international business field study in which they develop a new product/service idea for entry into another country. Results 2.1: Seated BS(F13) Mean 89 Range 0-100 N – 26 Online BBA(Sp14) Mean 91 Range 75-98 N - 23 terms. Students will be given a grading rubric at the beginning of the course. In both sections goal was met. Change in rubric appears to have been successful. INDIVIDUAL COURSE ASSESSMENT – Fall 2013 – Spring 2014 Course Name: BUS 490 Course Professor:C. Karnes Delivery: Fall/Spring LEARNING GOAL OUTCOME 1.Demonstrate Match or Understanding of exceed Business Knowledge national mean 2. Demonstrate Mean case Application of presentation Business Knowledge grades 90 or higher. ASSESSMENT MEASURES Seat & Online RESULTS Date taught: ACTIONS TAKEN Measure 1.1: Overall MFT mean – 150.1 Results 1.1: F(BS) - 154 Sp(BBA) - 150 Sp(BS) – 155 All sections exceeded the national mean. Measure 2.2: Case analysis and presentation. Results 2.2: Seated Fall BS Mean– 82.41 Range– 72-94.2 N– 8 Online Fall BBA Mean–88 Range–78-97 N– 12 Seated Sp BS Mean– 90.68 Range–78.9-96.6 N– 36 Seated Sp BBA Mean–88.61 Range–82.36-2.5 N- 15 2012-13Draft copies of implementation plans need to be completed. Reinforce rubric for individual grades. 2013-14 Reinforced implementation plans. BBA sections run out of time. Change goal for mean to be 85 or higher. ROTATION SCHEDULE FOR ASSESSMENT OF CORE BUSINESS COURSES Since all BS students have the same common professional core. The courses that make up this core will be evaluated separately from the concentrations. The business core for the BBA degree is the same as that of the BS degree, except for the fact that the traditional students must complete an internship, which is handled through BUS 495/494 and the BBA students take BUS 401 (International Business). These core courses will be assessed using the schedule suggested in Table B. TABLE B 2012-2013 2013-2014 BUS 401 BUS 490 CIS 352 FIN 310 2014-2015 2015-2016 2016-2017 ACC 201 ECO 211 CIS 120 BUS 495 BUS 401 ACC 202 ECO 212 MGT 341 BUS 230 BUS 351 MKT 331 INDIVIDUAL COURSE ASSESSMENT – Fall 2014-Spring 2015 Course Name: BUS 401 Course Professor: Jeff Moore Delivery: Seated & Online Fall/Spring LEARNING OUTCOME 1.Demonstrate Understanding of Business Knowledge GOAL ASSESSMENT MEASURES RESULTS Match or exceed national mean Measure 1.1: National mean for the International Issues sub score – 40.6 Results 1.1: F14 (BS)– 39.0 1.Demonstrate Understanding of Business Knowledge 75% of the students will achieve an average of at least 75% on quizzes in BUS 401 Date taught: ACTIONS TAKEN Changes in course pedagogy in the Spring course Sp15 (BS)– 44.0 focused on chapter material and having One BS section two class periods a exceeded the week instead of a national mean. hybrid course thus giving students more exposure to concepts. Measure 1.4: Results 1.4: Curricular changes Students take 8 online quizzes Seat BS (F14) and increased seated (dropping the lowest) that cover Mean– 75 contact with students 12 chapters of the basic Range– 20-96 have increased their international business N–24 comprehension. knowledge. What is measured is (66% meet the Keep the current the average quiz score for each standard) curricular changes. student. OL BS(Sp15) Mean – 84 Range 67 – 95 N -21 (81% meet standard) Seated BS (Sp 15) Mean – 89 Range 77 – 99 N – 16 (100% meet standard) One BS section did not meet standard. 2.Demonstrate Application of Business Knowledge Mean score for projects 75% Measure 2.1: Country project – students prepare an international business field study in which they develop a new product/service idea for entry into another country Results 2.1: Seated BS (F14) Mean 92 Range 87-100 N – 24 (100% meet standard) Online BS (Sp15) Mean – 88 Range 47.5 – 99 N – 21 (86% meet standard) Students were given a grading rubric for the project. Two classes were included for group project as well as a trip to the librarian to help the students understand how to research company information. Seated BS (Sp15) Mean 92 Range 87.5 – 98 N-16 (100%) meet standard) INDIVIDUAL COURSE ASSESSMENT – Fall 2014-Spring 2015 Course Name: ACC 201 Course Professor: Terri Taylor Fall/Spring Delivery: Seated & Hybrid Date taught: LEARNING OUTCOME 1.Demonstrate Understanding of Business Knowledge GOAL ASSESSMENT MEASURES RESULTS ACTIONS TAKEN 95% of students will receive at least 90% on all homework assignments Measure 1.1: Completion and grading of Wiley Plus Quizzes, Wiley Plus Homework, and written homework 2.Demonstrate Application of Business Knowledge 80% of the students will achieve an average of at least 70% on the three major tests and final exam. Measure 2.1: Three semester tests covering three chapters at a time and a final exam covering the last three chapters as well as some aspect from the first 3 chapters on financial statements. Results 1.1: None needed 114 Students were enrolled in ACC 201 Fall 2014 and Spring 2015. 108 met the criteria of earning 90% on all homework assignments meeting the 95% goal. Results 2:1 None needed 114 Students were enrolled in ACC 201 Fall 2014 and Spring 2015. 106 met the criteria of earning 70% on all tests and exams meeting the 80% goal. LEARNING OUTCOME 3. Demonstrate integration of Biblical principles GOAL ASSESSMENT MEASURES RESULTS ACTIONS TAKEN 100% of students respond to two discussion boards asking for of Scripture to accounting principles Measure 3:1: Students will post two responses to Moodle which will be read and graded Results 3:1: 114 Students were enrolled in ACC 201 Fall 14 and Spring 15. 102 met the criteria of earning 100% on all ethics assignments. This did not meet the goal of 100%. May need to give more weight to this assignment to motivate students to complete. Changed it in the spring and the completion rate increased to 100% for ACC 201-A Note: Although in aggregate all 6 sections of ACC 201 met the assessment goals, individual sections did not. Sections not meeting the goals varied in student population as well as delivery method. The ACCEL seat and Online as well as the Spring traditional section delivery methods did not meet the goal for SLO #1. the ACCEL seat and hybrid delivery methods did not meet SLO #2. INDIVIDUAL COURSE ASSESSMENT – Fall 2014-Spring 2015 Course Name: ECO 211 Course Professor: Miren Ivankovic Delivery: Fall/Spring Seated & Online Date taught: LEARNING OUTCOME 1 Demonstrate Understanding of Business Knowledge GOAL ASSESSMENT MEASURES RESULTS ACTIONS TAKEN 80% of the students will achieve an average of at least 85% on exams Measure 1.1: Students take 4 exams and each exam will measure this goal. The highest % happened in the largest class, so it is not about the size of the class. It seems that 70% fit the normal distribution of grades. So this number fine. With out a curve next time the goal should be set at 70% of students should achieve 80% or better. 2 Demonstrate Application of Business Knowledge 80% of the students will achieve an average of at Assessment 2.1: ECO 211 Aplia HW contains many questions that demonstrate the application of business Results 1.1: ECO 211 had 3 sections (A,B,C) with a total of 83 students fall semester. In section A, 62% of students achieved this goal, while 75% in section B and 72% in section C. 70% of all of all of the students accomplished this goal (Source: Aplia grade Book) Results 2:1 In section A, 69% of the students made Econ 211 is a demanding class. I need to adjust the targets to the middle 3 Demonstrate Integration of Christian Faith least 85% on Aplia HW knowledge, specifically knowledge in economics. Aplia HW grade (final) will be used to assess this goal. 85% or better. Section B, 83% Section C, 83%, which makes an average of 78% among all 3 sections. of the distribution. Around 70% 100% of the students who take this bonus opportunity will receive a grade of 80% or better on the written essay that relates to this goal. Assessment 3.1:ECO 211 Before each test, students will have an opportunity to submit a bonus paper related to a topic we cover and how it is related to their faith. Results 3.1: Total tests taken (4x83 students = 332); there were 332 opportunities for a bonus and on average 5 students per section (15) did it per test (15 x 4 = 60). On all of the occasions grades were at least 80% and better. Goal was achieved. Will continue with this activity since it is a good place to integrate our faith and with economic topics. INDIVIDUAL COURSE ASSESSMENT – Fall 2014-Spring 2015 Course Name: CIS 120 Course Professor: V. Owens Delivery: Seat & Online Date taught: Fall/Spring LEARNING OUTCOME 1. Demonstrate. Use of Introductory Microsoft Office Skills (ties to COB SLO #3 to ensure all COB students have up to date computer skills.) GOAL ASSESSMENT MEASURES Mean score of at least 80% for test scores Measure 1.1: Students take 4 online tests and one final exam, covering 13 chapters including Word, PowerPoint, Access, and Excel. What is measured is the average quiz score for each student. RESULTS Results 1.1: ACTIONS TAKEN All seated sections achieved the goal. All Seated BS (F14)-A online sections achieved Mean - 94 the goal when data from Range -100-70 non-participating N- 27 students were removed from the results, shown Seated BS (F14)-B in parenthesis. There Mean – 93.1 was a total of 3 nonRange -100-56 participating students. N- 26 When non-participating students are included in Seated BS (F14)-C the results, the goal was Mean – 91.4 not met in 2 sections. If Range -100-0 all efforts to engage the N- 27 non-participating student fail, online course Online BBA (F14)- management needs to OL2 either encouraging these Mean – 79.9(90.5) students to drop the Range -100-0 course or the instructor N- 19 needs to administratively drop them. Online BBA (F14)OL2B Mean – 74.5(84.9) Range -100-0 N- 17 Seated BS (SP15)A Mean – 90.1 Range -100-54 N- 25 Seated BS (SP15)B Mean – 92.3 Range -100-76 N- 27 Online BBA (SP15)-OL3 Mean – 86.8 Range -100-54 N- 19 1. Demonstrate. Use of Introductory Microsoft Office Skills Mean score for projects 85% Measure 1.2: Students independently complete 13 end of chapter hands-on projects covering 13 chapters including Word, PowerPoint, Access, and Excel. What is measured is the average project score for each student. Online BBA (SP15)-OL4 Mean – 81.2 Range -100-0 N- 16 Results 1.2: Seated BS (F14)-A Mean – 95.8 Range -100-0 N- 27 Seated BS (F14)-B Mean – 95.4 Range -100-0 N- 26 Seated BS (F14)-C Mean – 88.7 Range -100-0 All seated sections achieved the goal. None of the online sections achieved goal whether or not data from nonparticipating students were removed from the results, shown in parenthesis. There was a total of 3 nonparticipating students. Online course pedagogy N- 27 Online BBA (F14)OL2 Mean – 74.4 (83) Range -100-0 N- 19 Online BBA (F14)OL2B Mean – 73.6 (79) Range -100-0 N- 17 Seated BS (SP15)A Mean – 90.1 Range -100-0 N- 25 Seated BS (SP15)B Mean – 93.1 Range -100-0 N- 27 Online BBA (SP15)-OL3 Mean – 83.9 Range -100-0 N- 19 Online BBA (SP15)-OL4 Mean – 75.7 Range -100-0 N- 16 needs to increase the focus of the course on applying the chapter materials via the completion of these projects. INDIVIDUAL COURSE ASSESSMENT – Fall 2014-Spring 2015 Course Name: BUS 495 Course Professor: Evie Maxey Delivery: Seated LEARNING OUTCOME 1.Demonstrate Understanding of Business Knowledge 3. Demonstrate Application of Date taught: Fall 2014 GOAL ASSESSMENT MEASURES RESULTS ACTIONS TAKEN 80% of the students will achieve an average of at least 95% on their internship workbook. Measure 1.1: Students complete an internship workbook answering questions about business knowledge related to each of the business functions including, but not limited to Marketing, Finance, Information Systems, Management, and Human Resource Management. Results 1.1: BUS 495-A Fall 2014 N-39 Avg.-257/300 (86%) Range 201-300 points (67-100%) 15 out of 39 (38%) achieved the performance target. Did not meet goal. Continue to emphasize that the workbook is to be completed in entirety and responses should reflect thorough investigation into business questions. Sample workbook questions and responses should continue to be provided in BUS 494. Measure 2.1: Internship Supervisor BUS 495-B N=30 Avg.=262/300=87% Range 203-298=6899% 9 out of 30 (30%) achieved the performance target. Did not meet goal. BUS 495-A Share results with Fall 2014 other business 80% of the students will Business Knowledge achieve an “exceed expectations” in the area of “application of business knowledge” on the supervisor performance evaluation. Evaluation – Supervisor rate the intern on several categories, including “application of business knowledge” after the 150 hour internship On a rating scale of 1-4: 4-Not Applicable 3-Exceeds Expectations 2-Meets Expectations 1-Does not meet expectations N-31 2 0f 31 were rated “not applicable” Avg-2.54 Range 1-4 14 out of 29 (excluding the 2 NA ratings) or 48% achieved the performance target Did not meet goal. BUS 495-B Fall 2014 N-31 Avg-2.56 Range 2-4 13 out of 27 (excluding the 4 NA ratings) or 48% achieved the performance target. Did not meet goal. professors so that business application can be emphasized throughout each concentration. CONCENTRATION STUDENT LEARNING OUTCOMES – HEALTHCARE MANAGEMENT Program: BBA Delivery Methods: Online and Hybrid Date Taught: Fall2013 - Spring 2014 LEARNING OUTCOME 1.Health Sector Management 2.Professional Development GOAL ASSESSMENT MEASURES 80% of the students will achieve an average of at least 85% on case study applications 80% of students will demonstrate a 25% increase in their composite score from the selfassessment Assessment 1.1: HCM 410 RESULTS Results 1.1: 5 out of 11 Students complete a series of (45%) students case study assignments for met or exceeded organizations in various settings the 85% average within the healthcare sector. on case study assignments. Assessment 2.1: HCM 110 & Results 2.1: 410 Sp2014 – preDuring HCM 110, students will assessment data complete an initial selfwas collected in assessment of selected HCM 110 competencies from the ACHE assessment tool. In HCM 410 students will complete a final self-assessment of the same selected competencies. ACTIONS TAKEN Advised to delay taking the course – meant to be a capstone course. Build case study skills in earlier classes. . Learning Outcomes: 1. Health Sector Management: Students will demonstrate the ability to apply the common professional core (CPC) in the synthesis and evaluation of problems, situations, and cases in healthcare organizations with specific consideration of the unique features of the healthcare sector. 2. Professional Development: Students will demonstrate the ability to integrate and relate work experience, basic business knowledge, and knowledge of the health care sector to selected professional competencies as outlined by the American College of Healthcare Executives. CONCENTRATION STUDENT LEARNING OUTCOMES – HEALTHCARE MANAGEMENT Program: BBA LEARNING OUTCOME 1.Health Sector Management 2.Professional Development Delivery Methods: Online and Hybrid Date Taught: Fall2014 - Spring 2015 GOAL ASSESSMENT MEASURES RESULTS 80% of the students will achieve an average of at least 85% on case study applications Assessment 1.1: HCM 410 Students complete a series of case study assignments for organizations in various settings within the healthcare sector. 80% of students will demonstrate a 25% increase in their composite score from the selfassessment Assessment 2.1: HCM 110 & 410 During HCM 110, students will complete an initial selfassessment of selected competencies from the ACHE assessment tool. In HCM 410 students will complete a final self-assessment of the same selected competencies. Results 1.1: Only 2 students where in the Fall 2014 section of HCM 410 – 100% met or exceeded the goal. Results 2.1: Initial selfassessments were collected from students in HCM 110 in the Fall14 & Sp15 sections ACTIONS TAKEN No actions taken at this time. Enrollment in the concentration is increasing for 2015-2016. No actions taken. This learning outcome will be evaluated when this cohort complete the final self-assessment in HCM 410. CONCENTRATION STUDENT LEARNING OUTCOMES – ACCOUNTING Program: BS Delivery Methods: Online and seated LEARNING OUTCOME 1.Understanding of the Accounting conceptual framework. Date Taught: Fall 2013-Spring 2014 GOAL ASSESSMENT MEASURES 80% of the students will achieve an average of at least 80% for their final grade in ACC 492. Assessment 1.1: ACC Current Results 1.2. Topics in Accounting (ACC 492) Students will be tested through a series of tests consisting of questions from prior Certified Public Accounting Exams which will require a knowledge of the conceptual framework. RESULTS ACTIONS TAKEN The curriculum was revised 2013-14. The first data point for assessment will be Spring 2015. Learning Outcomes: 1. Students will be exposed to the conceptual framework required to pass the CPA exam via the accounting core curriculum. CONCENTRATION STUDENT LEARNING OUTCOMES – ACCOUNTING Program: BS Delivery Methods: Online and seated LEARNING OUTCOME 1.Understanding of the Accounting conceptual framework. Date Taught: Fall 2014-Spring 2015 GOAL ASSESSMENT MEASURES RESULTS ACTIONS TAKEN 80% of the students will achieve an average of at least 80% for their final grade in ACC 492 (Special Topics in Accounting. Assessment 1.1: ACC Current Results 1.1: None needed Topics in Accounting (ACC 492) Of the 7 students enrolled, 7 Students will be tested through students met the a series of tests consisting of assessment goal questions from prior Certified established in Public Accounting Exams Spring 2015. which will require a knowledge of the conceptual framework. Learning Outcome: Students will be exposed to the conceptual framework required to pass the CPA exam through the accounting core curriculum. CONCENTRATION STUDENT LEARNING OUTCOMES – COMPUTER INFORMATION SYSTEMS Program: BS and BBA LEARNING OUTCOME 1. Demonstrate a basic understanding of relational databases & concepts, including design, creation, & data manipulation. (CIS 310) 2.Demonstrate the ability to successfully design, develop, & test software using various languages & development tools. (CIS 203) Delivery Methods: Seated Date Taught: Fall 2013-Spring 2014 GOAL ASSESSMENT MEASURES RESULTS ACTIONS TAKEN 75% of students would score 75 or higher on tests and final exam. Assessment 1.1: CIS 310Tests and Final exam Results 1.1: Range-89.3-73.2 Mean 83.25 N-9 All sections exceeded goal with 89% of students scoring 75 or higher on the tests on average. Mean score of greater than 75 on test & final. Mean score of greater than 78% on homework. Assessment 2.1: Results 2.1: CIS 203 Mean and range for BS-A (Sp14) test. Average of four test scores. Range 86.71-75 Mean 78.82 Assessment 2.2: N-7 Mean and range for homework assignments. Average of 9 BBA-4(Sp14) assignments in BS-A and 4 in Range 83.75BBA-4. 76.0 Mean 86.31 N-4 Results 2.2: BS-A (Sp14) .All sections exceeded goal. All sections exceeded goal. Range 100-62.86 Mean 79.95 N-7 BBA-4(Sp14) Range 100-88.75 Mean 96.81 N-4 3. Understand the function of each layer in the Internet Protocol Stack & their relationships to the various components of a network. (CIS 330) Mean score of greater than 78% on test and final exam, & mean score of greater than 80% on homework assignments & presentations. Assessment 3.1: Results 3.1: CIS 330 Mean and range for BBA-1(F13) test. Average of four test scores. Range 90.8376.5 Assessment 3.2: Mean 83.67 Mean and range for homework N-6 assignments. Average of 5 assignment/presentation scores. Results 3.2: BBA-1(F14) Range 95.587.67 Mean 90.77 N-6 All sections exceeded goal. All sections exceeded goal. CONCENTRATION STUDENT LEARNING OUTCOMES – COMPUTER INFORMATION SYSTEMS Program: BS and BBA LEARNING OUTCOME 2. Demonstrate the ability to successfully design, develop, and test software using various languages and development tools. CIS 203 Traditional and ACCEL Delivery Methods: Seated GOAL Mean score of greater than 75% on test and final exam, and mean score of greater than 78% on homework assignments. Date Taught: Fall 2014-Spring 2015 ASSESSMENT MEARSUES Assessment 2.1: Mean and range for test. Average of four test scores. RESULTS ACTIONS TAKEN Results 2.1: BS – A Range 85.6 – 76.8 Mean 82.2 No. Exams – 4 No. Students – 5 Section A exceeded goal Section 4 fell short of goal Assessment 2.2: Mean and range for homework assignments. Average of nine assignment scores in BS-A and four BBA – 4 assignment scores in BBA- Range 77.5 – 4. 63.83 Mean 70.95 No. Exams – 4 No. Students – 6 Results 2.2: BS – A Range 100.0 – 41.0 Mean 85.8 No. Assignments –8 No. Students – 5 All sections exceeded goal. BBA – 4 Range 100.0 – 82.83 Mean 93.23 No. Assignments –5 No. Students – 6 3. Understand the function of each layer in the Internet Protocol Stack and their relationships to the various components of a network. CIS 330 ACCEL Mean score of greater than 78% on test and final exam, and mean score of greater than 80% on homework assignments and presentations. Assessment 3.1: Mean and range for test. Average of four test scores. Assessment 3.2: Mean and range for homework assignments. Average of five assignment/presentation scores. Results 3.1: BBA – 1 Range 91.38 – 77.0 Mean 85.9 No. Exams – 4 No. Students – 8 All section exceeded goal. Results 3.2: BBA – 1 Range 96.25 – 90.38 Mean 93.46 No. Assignments –4 No. Students – 8 All section exceeded goal CONCENTRATION STUDENT LEARNING OUTCOMES – FINANCIAL ECONOMICS Program: BS Delivery Methods: Online and Seated LEARNING OUTCOME 1.Demonstrate basic understanding of Finance and Economics Date Taught: Fall 2013-Spring 2014 GOAL ASSESSMENT MEASURES RESULTS ACTIONS TAKEN 75% of the students will achieve an average of at least 75% on courserelated tests. Assessment 1.1: FIN 311, ECO 340, ECO 350 Results 1.1: FIN 311 Mean-97 Range-92-100 N-18 Goals met 2.Demonstrate 75% of application of tools students will and models in make 75% or Finance and higher on Economics courserelated tests. Assessment 2.1: FIN 311, ECO 340, ECO 350 Students will complete homework assignments based on content covered in the class. ECO 350: Mean-94 Range 85-99 N-9 Students will take tests which evaluate their ability to apply content covered in the class. Results 2.1: FIN 311 Mean-79 Range-55-96 ECO 350 Test 1 mean-85 Range 76-98 Test 2 mean-89 Range 64-100 Test 3 mean-83 Range 70-99 .Goals met Demonstrate integration of Biblical principles related to Finance and Economics. 80% of students will make 80% or higher on papers and forum discussions. Assessment 3.1: Fin 311, ECO 340, ECO 350 Students will write discussion papers to evaluate their ability to apply Biblical principles to content covered in class. Results 3.1: FIN 311 Mean-92 Range-55-96 Note: ECO 340 was dropped from the schedule for 2013-2014 due to lack of student demand. CONCENTRATION STUDENT LEARNING OUTCOMES – FINANCIAL ECONOMICS Program: BS Delivery Methods: Online and Seated LEARNING OUTCOME 1.Demonstrate basic understanding of Finance and Economics 2.Demonstrate application of tools and models in Finance and Economics Date Taught: Fall 2014-Spring 2015 GOAL ASSESSMENT MEASURES RESULTS ACTIONS TAKEN 75% of the students will achieve an average of at least 75% on courserelated homework. Assessment 1.1: FIN 311, ECO 340, ECO 350 Results 1.1: FIN 311 was the only course taught in 201415. 15/17 (88%) of the overall homework grades were above 75% 75% of students will make 75% or higher on courserelated tests. Assessment 2.1: FIN 311, ECO 340, ECO 350 Goals met. In 2015-16, both ECO 340 & 350 will be taught. FIN 311 is no longer a course in the curriculum. Moving forward, assessments will take place in FIN 320: Investments. .Goals met Same comment as above. Students will complete homework assignments based on content covered in the class. Students will take tests which evaluate their ability to apply content covered in the class. Results 2.1: FIN 311 Was the only course taught in 2014-15. 27/34 (79%) of the two in-class exams were above 75%. Demonstrate integration of Biblical principles related to Finance and Economics. 80% of students will make 80% or higher on papers and forum discussions. Assessment 3.1: Fin 311, ECO 340, ECO 350 Students will write discussion papers to evaluate their ability to apply Biblical principles to content covered in class. Results 3.1: FIN 311 Was the only course taught in 2014-15. However, there were no papers or forum discussions used in the course grade. Goal not met. Same comment as above. CONCENTRATION STUDENT LEARNING OUTCOMES – INTERNATIONAL BUSINESS Program: BS Delivery Methods: Online and seated LEARNING GOAL OUTCOME 1.International 75% of the Business Knowledge students will achieve an average of at least 85% on quizzes in BUS 401. 2.International Experience 75% of students will participate in a study abroad trip, or semester or year- long experience. Date Taught: Fall 2013-Spring 2014 ASSESSMENT MEASURES RESULTS Assessment 1.1: BUS 401 Results 1.1: Students take 8 online quizzes (dropping the lowest quiz) that cover 12 chapters of the basic international business knowledge. The average quiz score for each student is measured. F13-BUS 401-A N-26 Mean-81 Range 0-100 Sp14-BUS 401OL N-23 Mean 84 Range 61-98 Assessment 2.1: BUS 330 Results 2.1: IB students will participate in an 100% of IB overseas experience other than students their passport country. participated in study abroad. ACTIONS TAKEN Fall group did not meet the goal. However the online group of students did better. Course pedagogy needs to increase the focus on the course on chapter materials through mini lectures that work on definitions and international business terms. Keep this objective and requirement Learning Outcomes: 1. International Business Knowledge: Students will demonstrate that they have learned basic knowledge about international business and doing business abroad. 2. International Experience: Students will demonstrate increased cultural awareness by traveling to a country other than their passport country. Furthermore they will be able to articulate the differences and clashes between the US and their country of visit. CONCENTRATION STUDENT LEARNING OUTCOMES – INTERNATIONAL BUSINESS Program: BS Delivery Methods: Online and seated LEARNING OUTCOME 1.Demonstrate Understanding of International Business Knowledge Date Taught: Fall 2014-Spring 2015 GOAL ASSESSMENT MEASURES RESULTS ACTIONS TAKEN 75% of the students will achieve an average of at least 75% on quizzes in BUS 401. Assessment 1.1: BUS 401 Results 1.1: Students take 8 online quizzes (dropping the lowest quiz) that cover 12 chapters of the basic international business knowledge. The average quiz score for each student is measured. F14-BUS 401-A N-24 Mean-75 Range 20-96 (66% meet the standard) The section that did not meet the standard was taught in a hybrid format, meeting once a week online and once a week in class. We have discontinued teaching the course in a hybrid format. Online BS (Sp15) N-21 Mean 84 Range 67-95 (100% meet Curricular changes and increased seated contact with students have increased their 2.International Experience 75% of students will participate in a study abroad trip, or semester or year- long experience. Assessment 2.1: BUS 330 standard) One BS section did not meet standard. Results 2.1: IB students will participate in an 100% of IB overseas experience other than students their passport country. participated in study abroad. This was done through short term trip, Anderson trip, overseas internship or semester abroad. comprehension. Keep the current curricular changes. Keep this objective and requirement CONCENTRATION STUDENT LEARNING OUTCOMES – MANAGEMENT 3. Program: BS Delivery Methods: Online and seated Date Taught: Fall 2013-Spring 2014 LEARNING GOAL ASSESSMENT MEASURES OUTCOME 1.Demonstrate Assessment 1.1: Final Exam knowledge of 50% increase management theories in knowledge Final exams for MGT 341, MGT 451 2.Demonstrate application of management theories 75% of students will achieve a Assessment 2.1: Project Project in MGT 451 RESULTS Results 1.1: MGT 341A(F13) N-35 Mean-82 Range-0-94 MGT 341-OL1 (F13) N-20 Ave-76 Range-0-95 MGT 341A(Sp14) Mean-81 Range-62-91 MGT 341B(Sp14) N-26 Mean-81 Range-0-94 Results 2.1: MGT 451(Sp14) N-14 ACTIONS TAKEN All sections had a mean score over 50% The metrics used to evaluate this concentration will need to be reviewed in the Fall 2014 when new faculty members arrive. . 3.Demonstrate knowledge of faith integration examples with management theories 85% or higher 50% increase in knowledge Assessment 3.1: MGT 341, 343, 451 Mean-97% Range-80-100 Results 3.1: CONCENTRATION STUDENT LEARNING OUTCOMES – MANAGEMENT Program: BS Delivery Methods: Online and seated LEARNING OUTCOME 1. Demonstrate knowledge of management theories (MGT 341) GOAL Mean score of 75% or higher on exams. Date Taught: Fall 2014-Spring 2015 ASSESSMENT MEASURES Assessment 1.1: MGT 341 Mean and range for four exams. RESULTS Results 1.1: BS Fall 2014 Range 63 – 96 Mean 77.5% N – 35 % above: 80% BS Spring 2015 (A) Range 59.5 – 96.5 Mean 80.0% N – 32 % above: 81.3% ACTIONS TAKEN Section Exceeded the Goal. Section Exceeded the Goal. BS Spring 2015 (B) Range 56 – 95.5 Mean 74.4% N – 29 % above: 80% 50% Ranking in MFT Data for Management Sub score Assessment 1.2: MFT Management Sub score Section fell 0.6% short of goal. Topical study guides will be provided to all sections for 2015/2016. BBA OL4 Section Exceeded the Spring 15 Goal. Range 64 – 92.5 Mean 84.7 N – 22 % above: 86.4% Results 1.2: BS Fall 2014 Score: 59 (69%) BS Spring 2015 Score: 61 (81%) BBA Spring 2015 Score: 52 (30%) Section Exceeded the Goal. Section Exceeded the Goal. Section fell short of the goal. Review topical information for the management portion of the MFT will be provided to all sections. 2. Demonstrate application of management theories (MGT 341) Mean score of greater than 75% on exams. Assessment 2.1: Results 2.1: Mean and range for test. BS Fall 2014 Average of four test scores. Range 63 – 96 Mean 77.5% N – 35 % above: 80% BS Spring 2015 (A) Range 59.5 – 96.5 Mean 80.0% N – 32 % above: 81.3% BS Spring 2015 (B) Range 56 – 95.5 Mean 74.4% N – 29 % above: 80% Section Exceeded the Goal. Section Exceeded the Goal. Section fell 0.6% short of goal. Topical study guides will be provided to all sections for 2015/2016. BBA OL4 Section Exceeded the Spring 15 Goal. Range 64 – 92.5 Mean 84.7% N – 22 % above: 86.4% Mean score of greater than 80% on homework assignments. Assessment 2.2: Mean and range for homework assignments. Average of fourteen assignment scores. Results 2.2: BS Fall 2014 Range 50.3 – 100 Mean 83.7% N – 35 % above: 69% BS Spring 2015 (A) Range 70.0 – 98.6 Mean 91.7% N – 32 % above: 84.4% (BUS 490) Mean score of greater than 85% on BUS Assessment 2.3: Mean and range for Case Study in BUS 490. BS Spring 2015 (B) Range 70.9 – 98.4 Mean 92.6% N – 29 % above: 93.1% BBA OL4 Spring 15 Section Exceeded the Goal. Section Exceeded the Goal. Section Exceeded the Goal. Section Exceeded the Goal. 490 Case Study. Range 79 -- 98 Mean 92.4% N – 22 % above: 95.4% Results 2.3: Fall 2014 BS degree BUS 490-A Range 81.43 – 98.8 Mean 90.27 N = 31 % exceeded 75% = 100% Section Exceeded the Goal. Section Exceeded the Goal. Fall 2014 BBA degree BUS 490-OL2 Range 77 – 91 Mean 91.9 N = 14 % exceeded 75% = 100% Spring 2015 BS degree Section Exceeded the Goal. (MGT 351) Mean score of greater than 80% on MGT 351 Simulation Assessment 2.4: Mean and range for Simulation in MGT 351. BUS 490-A Range 71.3 – 99.2 Mean 85.74 N = 37 % exceeds 75% 95% Spring 2015 BBA degree BUS-490-4 Range 78.4 – 93.2 Mean 85.07 N=6 % exceeds 75% 100% Section Exceeded the Goal. Results 2.4: Section Exceeded the Fall 2014 Goal. BS degree MGT 351 Range 71.9397.85 Mean 83.57 N=18 % exceeds 80% 67% Section Exceeded the Goal. Spring 2015 BS degree MGT 351 Range 68.3-98 Mean 84.6 N=12 % exceeds 80% 75% 3. Demonstrate knowledge of faith integration examples with management theories (MGT 341) Mean score of greater than 80% on biblical character summary paper. 85% of the students pass the discussion forum. 75% Mean Score on Local Ethics Assessment 3.1: Mean and range for Biblical Character Summary Paper. Assessment 3.2: Score on faith integration discussion forum. Assessment 3.3: Score on Local Ethics Question from MFT. Results 3.1: All Sections Exceeded the BS Goal Range 0 -- 100 Mean 93.9% N – 96 % above: 97.9% Results 3.2: BBA – OL4 Spring 15 Range 0 Fail/ 22 Pass N – 22 % Pass: 100% Results 3.3: BS Fall 2014 Mean: 81% BS Spring 2015 All Sections Exceeded the Goal All Sections Exceeded the Goal Question (MGT) from MFT Mean: 83.8% All Sections Exceeded the Goal BBA Spring 2015 Mean: 66.7% Section fell short of the goal. Review topical information for the management portion of the MFT will be provided to all sections. CONCENTRATION STUDENT LEARNING OUTCOMES – MARKETING Program: BS Delivery Methods: Online and seated LEARNING OUTCOME 1.Demonstrate Development of marketing business knowledge related to understanding customer behavior. 2.Proficiency in creating quality marketing materials that would motivate customers to action 3.Competency in marketing to customers via electronic media such as the Internet and social media platforms. Date Taught: Fall 2013-Spring 2014 GOAL ASSESSMENT MEASURES RESULTS ACTIONS TAKEN 75% of the students will achieve a 75% or higher on the final exam 75% of the student teams will have a 75% or better grade on their final project. 75% of the student teams would have a 80% or better grade on the final project Assessment 1.1: MKT 334 Final exam in Consumer Behavior Results 1.1: Mean-88.22% Range 24-34 N-7 The results from the students meet desired results. No further action to be taken on this issue. Assessment 2.1: MKT 413 Results 2.1: Mean: 89.76% Range-72.5-99 N-36 .The results from the students meet desired results. No further action to be taken on this issue. Results 3.1: Mean-95.75% Range-78-100 N-24 The results from the students meet desired results. No further action to be taken on this issue. Teams develop marketing materials for real or pretend companies. In MKT 413 Assessment 3.1: MKT 460 Teams develop online marketing materials for real or pretend companies in MKT 460 CONCENTRATION STUDENT LEARNING OUTCOMES – MARKETING Program: BS Delivery Methods: Traditional Face to Face LEARNING OUTCOME 1.Demonstrate Development of marketing business knowledge related to understanding customer behavior. (MKT 334) 2.Proficiency in creating quality marketing materials that would motivate customers to action (MKT 413) 3.Competency in marketing to customers via electronic media such as the Internet and social media platforms. MKT 460 Date Taught: Fall 2014-Spring 2015 GOAL ASSESSMENT MEASURES RESULTS ACTIONS TAKEN 75% of the students will achieve a 75% or higher on the final exam Assessment 1.1: MKT 334 Final exam in Consumer Behavior Results 1.1: Mean-91.2% Range 77-100 N-7 The results from the students meet desired results. No further action to be taken on this issue. 75% of the student teams will have a 75% or better grade on their final project. 75% of the student teams would have a 80% or better grade on the final project Assessment 2.1: MKT 413 Results 2.1: Mean: 100% Range: 100 N-40 . Best class ever – all groups presented praised projects to real businesses. Results 3.1: Not taught this year due to course load. Scheduled for 2015 fall term with new online format. Teams develop marketing materials for real or pretend companies in MKT 413. Assessment 3.1: MKT 460 Teams develop online marketing materials for real or pretend companies in MKT 460 CONCENTRATION STUDENT LEARNING OUTCOMES – HUMAN RESOURCE MANAGEMENT Program: BS Delivery Methods: Online and seated LEARNING OUTCOME 1 Demonstrate the ability to apply HR principles, practices, & procedures in a business setting from a biblical perspective. Date Taught: Fall 2013-Spring 2014 GOAL ASSESSMENT MEASURES RESULTS ACTIONS TAKEN 80% of the students will receive 80% or above on their case studies and 80% or above on activity Assessment 1.1: MGT 343 Case studies Results 1.1: Section A: 17/23 or 74% of students achieved the standard. Did not meet goal. Because the data is derived from a small group of students and may not be indicative of all students’ experience, only general observations of strength and weakness in student performance can be inferred. The HRM students in these classes met the performance targets on 2 of the 3 assessments. The average of 5 case studies for MGT 343 will be computed. Spring 2014 Section A: (N=23) Mean= 87% Range=0-40 points (0-100%) Spring 2014 Section B: (N=13) Mean=86% Range=0-40 points (0-100%) Spring 2014 OL2: (N=16) Mean=99% Range=0-50 points (0-100%) Section B: 11/13 or 85% of students achieved the standard. Goal met. OL2: 15/16 students or 94% of the students achieved the standard. Goal met. New delivery methods will emphasize students’ problem-solving, analytical abilities, and research skills that are absolutely essential in preparing students for entering a competitive marketplace. The professor plans to enhance the case studies with web technologies, guest speakers, and virtual management scenarios. Students will learn to apply technology to enhance their decision-making as they research databases, conduct compensation research, study employment trends, peruse company websites, and employ social media to learn the latest Business Management trends and best practices. 2.Demonstrate the ability to identify organizational issues related to HRM and provide viable solutions. 80% of the students will receive 80% or above on MGT 343 presentations Assessment 2.1: MGT 343 Individual presentation * MGT 343 Individual presentation * Spring 2014 Section A (N=23) Mean=94.65 Range=63-100 points 63%-100%) Spring 2014 Section B (N=13) Mean=100% Range=100% Results 2.1: . Because the data is derived from a small Spring 2014 group of students and Section A: 21/23 may not be indicative or 91% of the of all students’ students experience, only achieved the general observations standard of strength and Goal met. weakness in student performance can be Spring 2014 inferred. The HRM Section B: 13/13 students in these or 100% of the classes met the students performance targets achieved the on 2 of the 2 standard assessments. Goal met. The professor will include more class discussions on designing an effective business presentation with additional exemplary examples of previous students’ work, as well as online presentations. * MGT 343 presentation – Students will need to select one class session from the syllabus to research the listed textbook case study and locate a 2013 or 2014 HRM article on a particular business facing the same HRM decision(s) and lead a 15 minute class discussion. See course syllabus for further details. CONCENTRATION STUDENT LEARNING OUTCOMES – HUMAN RESOURCE MANAGEMENT Program: BS Delivery Methods: Online and seated Instructor: Evie Maxey Date Taught: Fall 2014-Spring 2015 LEARNING OUTCOME 1 Demonstrate the ability to apply HR principles, practices, & procedures in a business setting from a biblical perspective. GOAL ASSESSMENT MEASURES 80% of the students will receive 80% or above on their case studies and 80% or above on activity Assessment 1.1: MGT 343 Case studies RESULTS Results 1.1: Section A: 12/18 or 67% of The average of 5 case studies students for MGT 343 will be computed. achieved the standard. Spring 2015 Section A: (N=18) Did not meet Mean= 82% goal. Range=0-200 points (0-100%) Section B: 13/17 or 76% of Spring 2015 Section B: (N=17) students Mean=80% achieved the Range=0-200 points standard. (0-100%) Did not meet goal. ACTIONS TAKEN Because the data is derived from a small group of students and may not be indicative of all students’ experience, only general observations of strength and weakness in student performance can be inferred. The HRM students in these classes met the performance targets on 2 of the 2 assessments. New delivery methods will emphasize students’ problem-solving, analytical abilities, and research skills that are absolutely essential in preparing students for entering a competitive marketplace. The professor plans to spend more time demonstrating how to analyze the HR cases, continue to refine an applied project that draws from the cases, and encourages students to take notes during class. 2. Demonstrate the ability to identify organizational issues related to HRM and provide viable solutions. 80% of the students will receive 80% or above on MGT 343 presentations Assessment 2.1 MGT 343 Individual presentation* Spring 2015 Section A (N=18) Mean = 92% Range 63-100 points (63%100%) Results 2.1: Again, because the data is derived from Spring 2015 a small group of Section A: 17/18 students and may not or 94% of the be indicative of all students students’ achieved the experiences. The standard HRM students in Goal Met these classes met the Spring 2015 Section B performance targets (N=17) Spring 2015 on 2 of the 2 Mean = 94% Section B; 16/17 assessments. Range=100% or 94% of the students The professor will achieved the continue to standard emphasize what Goal met. makes an effective presentation based on exemplary students. The best students will present first to set the bar high for the others. There should be more class discussions on designing an effective business presentation with additional exemplary examples of previous students’ work. *MGT 343 presentation – Students will need to select one class session from the syllabus to research the listed textbook case study and locate a 2014 or 2015 HRM article on a particular business facing the same HRM decision (s) and lead a 15 minute class discussion. See course syllabus for further details. NEW CONCENTRATION STUDENT LEARING OUTCOMES – SUPPLY CHAIN MANAGEMENT Program: BS Delivery Method: Seat Date taught: LEARNING OUTCOME 1. Demonstrate knowledge of supply chain, logistics and management theories (MGT 365) GOAL Mean score of 75% or higher on exams. ASSESSMENT MEASURES Assessment 1.1: Mean and range for three exams. (MGT 460) Mean score of 75% or higher on exams. Assessment 1.2: Mean and range for three exams. Fall 2015/Spring 2016 RESULTS Results 1.1: BS Fall 2015 Range Mean N– % above 75: BS Spring 2016 Range Mean N– % above 75: Results 1.2: BS Fall 2015 Range Mean N– % above 75: BS Spring 2016 Range Mean N– % above 75: ACTIONS TAKEN (MGT 341) Mean score of 75% or higher on exams. Assessment 1.3: Mean and range for four exams. Results 1.3: BS Fall 2015 Range Mean N– % above 75: BS Spring 2016 Range Mean N– % above 75: 50% Ranking in MFT Data for Management Sub Score 2. Demonstrate application of supply chain, logistics and management theories (MGT 365) Mean score of greater than 75% on simulation project. Assessment 1.4: MFT Management Sub Score Results 1.4: Score: Assessment 2.1: Mean and range for simulation project. Results 2.1: BS Fall 2015 Range Mean N– % above 75: BS Spring 2016 Range Mean N– % above 75: (MGT 460) Mean score of greater than 75% on term paper. Mean score of greater than 80% on MGT 351 simulation Assessment 2.2: Mean and range for term paper. Assessment 2.3: Mean and range for simulation assignment. Mean score of greater than 80% on biblical character summary paper. Results 2.3: BS Fall 2015 Range Mean N– % above 80: BS Spring 2016 Range Mean N– % above 80: (MGT 351) 3. Demonstrate knowledge of faith integration examples with supply chain, logistics and management theories (MGT 341) Results 2.2: BS Spring 2016 Range Mean N– % above 75: Assessment 3.1: Mean and range for Biblical Character summary paper. Results 3.1: BS Fall 2015 Range Mean N– % above 80: BS Spring 2016 Range Mean N– % above 80: (MGT 365) (MGT 460) 75% Mean Score on Local Ethics Question (MGT) from MFT Assessment 3.2: Score on Local Ethics Question from MFT. Results 3.2: BS Fall 2015 Mean: BS Spring 2016 Mean: Mean score of greater than 75% on Quiz regarding supply chain negotiations and biblical ethics application. Assessment 3.3: Mean and range for Quiz regarding supply chain negotiations and biblical ethics application. Mean score of greater than 75% on paper regarding the logistics of sharing the gospel. Assessment 3.4: Mean and range for paper regarding the logistics of sharing the gospel. Results 3.3: BS Fall 2015 Range Mean N– % above 75: BS Spring 2016 Range Mean N– % above 75: Results 3.4: BS Spring 2016 Range Mean N – % above 75: 2. Impact of assessment data on program, if any As noted below under concentrations, the Accounting was revised for 2014-2015. The CIS concentration will be revised and implementation to start spring 2016. 3.Planned program improvements in student learning for 2014-2015 For Core Courses: ACC 201: Goals met for student learning outcomes one and two. For learning outcome 3, the instructor may need to give more weight to this assignment to motive students to complete. Changed the assignment in the spring and the completion rate increased to 100% in trial section. ECO 211: The instructor had to adjust the performance target to the middle of the distribution. The demonstration of integration of Christian faith activity was well received and will be continued. BUS 401: Changes in course pedagogy in the spring course focused on chapter material and having two class periods a week instead of a hybrid course thus giving students more exposure to concepts. Curricular changes and increased seated contact with students have increased their comprehension. Keep the current curricular changes. CIS 120: All seated sections achieved the goal – demonstration of Introductory Microsoft Office Skills. All online sections achieved the goal when data from non-participating students were removed from the results. If all efforts to engage the non-participating student fail, online course management needs to either encourage these students to drop the course or the instructor needs to administratively drop them. BUS 495: Overall, students failed to meet the performance target for the second learning outcome - demonstration of understanding basic business knowledge. The instructor will emphasize that the workbook is to be completed in entirety and responses should reflect thorough investigation into business questions. Sample workbook questions and responses should continue to be provided in BUS 494. For Concentrations: Accounting: Revisions in the Accounting concentration began in the fall 2014 semester. During the spring 2015 semester the ACC 492 was taught. Students were tested through a series of exams consisting of questions from prior Certified Public Accounting Exams which required a knowledge of the conceptual framework. Preparation for the CPA examine will be integrated throughout the 300/400 level courses. The curriculum was revised in 201314 and the first data point was spring 2015. Computer Information Systems: A new concentration in Applied Computing for Business will be available to students spring 2016. The problems to be addressed by this change include low enrollment in the BBA/CIS degree, poor attendance in BBA/CIS courses, and the reluctance on the part of the adult learners to take a lab course. Financial Economics: Faculty members have consolidated the financial economics concentration and did away with the two tracks. This will help make the concentration more transparent. Healthcare Management: Initial self-assessments for the second learning outcome were collected from all students in the fall 2014 and spring 2015 sections of HCM 110. This learning outcome will be evaluated when this cohort of students completes a final self-assessment when they take HCM 410. Human Resource Management: New delivery methods will emphasize students’ problem-solving, analytical abilities, and research skills that are absolutely essential in preparing students for entering a competitive marketplace. The professor plans to spend more time demonstrating how to analyze the HR cases, continue to refine an applied project that draws from the cases, and encourage students to take notes during class. International Business: Curricular changes and increased seat contact with students increased student comprehension. Management: Due to changes in the faculty, the metrics for each of the learning outcomes were reviewed and revised. See Management concentration results for specifics. A review of topical information for the management portion of the MFT will be provided to all sections. Marketing: All of our measurements exceeded desired expectations. Supply Chain Management: This is a new concentration for us to begin fall 2015. Student Learning Outcomes include: 1) Demonstrate knowledge of supply chain, logistics and management theories. 2) Demonstrate application of supply chain, logistics and management theories. 3) Demonstrate knowledge of faith integration examples with supply chain, logistics, and management theories. II. OPERATIONS REPORT AND ANALYSIS A. ANNUAL INFORMATION 1. Faculty for 2014-2015 FACULTY MEMBER RANK INITIAL HIRE DATE STATUS Frazier, John Goodwin, Douglas Ivankovic, Miren Johnston, Valerie Karnes, Carol Maxey, Evie Moore, Jeffrey Neuenschwander, Chris Owens, Valerie Silver, Greg Smith, Gordon Spencer, Joseph Taylor, Terri Whitehead, Kimberly Professor Associate Associate Assistant Professor Assistant Associate Associate Assistant Associate Associate Professor Assistant Assistant 2014 2008 2006 2012 1991 Jan 2013 2010 2013 2001 2003 2008 2005 2012 2014 Tenure track Tenure Tenure Tenure-track Tenure, Dean Non-tenure Tenure, Associate Dean Tenure-track Tenure Tenure Tenure Tenure Non-tenure Tenure-track Notes: 1. Janice Bosman will be a full-time instructor in the fall. 2. Bruce Lockhart will a full-time Lecturer in the all. He is a replacement for Jamie Ressler. Summary by rank: Professor 3 Assistant 5 Associate 6 FACULTY CREDIT AND CONTACT HOURS 2014-2015 FACULTY MEMBER SUM 14 CREDIT HOURS SUM 14 CONTACT HOURS Full-time Frazier Goodwin 12 Ivankovic 3-MBA 9-UG 3-MBA Johnston Karnes 0 0 0 0 Maxey 0 0 Moore 6-MBA 6 3 Neuenschwander 0 0 Owens Saunders 3-UG 0 3 0 Silver Smith 0 0 0 0 Spencer 3-MBA 6 FALL 14 CREDIT HOURS FALL 14 CONTACT HOURS SPR 15 CREDIT HOURS SPR 15 CONTACT HOURS 3-MBA 6-UG 6-MBA 12-UG 3-MBA 12-UG 13-UG 6-UG 9 12-UG 12 18 15 13 6 3-MBA 12-UG 3-MBA 9-UG 12-UG 6-UG 3-MBA 11-UG 6-MBA 3-UG 3-MBA 9-UG 15-UG 3-MBA 6-UG 11-UG 3-MBA 6-UG 6-MBA 14 15-UG 15 9 9-MBA 6-UG 0-MBA 15-UG 18-UG 3-MBA 9-UG 15-UG 6-MBA 10-UG 6-MBA 15 15 12 15 9 13 9 15 12 12 6 15 18 12 18 16 18 3-UG 0 0 0 0 0 3-UG 0 3 0 6-UG 3-UG 0 6 3 0 6-MBA 0 6 Henzel Johnson Kraemer Madden McCorkle 0 0 0 0 0 0 0 0 0 0 Poole Roser Sinkele Walker Walters Wencel Williamson 0 3-UG 0 0 3-UG 0 3 0 0 3 0 0 Taylor Whitehead Part-Time Abraham Bagwell Batch Benson Bosman Cody Cowden Dickes Ferreira Hanson 9-UG 15-UG 3-MBA 6-UG 15 9 12-UG 12-UG 3-MBA 9-UG 12 12 9-UG 3-UG 6-MBA 3-UG 9-UG 3-UG 6-UG 9-UG 9-UG 3-MBA 3-UG 3-UG 6-UG 3-UG 0 0 9 3 6 3 9 3 6 6 9 6 3-UG 0 0 0 9-UG 9-UG 0 6-UG 3-UG 6-MBA 3 0 0 0 9 9 0 6 3 6 3 6 3 0 0 0 6 0 3 9 0 6-UG 6-UG 3-UG 3-UG 3-UG 0 0 6 6 3 3 3 0 0 6 0 3-UG 3-MBA 6-UG 3-MBA 9-UG 6-UG 0 3-UG 0 3-UG 3 9 6 0 3 0 3-UG Witzig 0 0 3-MBA 6-UG 9 3-MBA 3-UG 6 CREDIT HOURS GENERATED 2014-2015 DEPARTMENT ACC BUS BUS (MBA) CIS ECO FIN HCM MGT MKT OLS COLLEGE OF BUSINESS Note: This is a 1% increase compared to 2013-2014. CREDIT HOURS GENERATED 1272 1779 1050 1330 854 498 216 1722 945 264 10,174 CREDIT HOURS TAUGHT BY FULL-TIME VS PART-TIME FACULTY 2014-2015 DEPARTMENT ACC BUS BUS (MBA) CIS ECO FIN HCM MGT MKT OLS BS, BBA, & MBA DEGREES % OF CREDIT HOURS TAUGHT BY FT FACULTY 81% 60% 77% 57% 21% 89% 89% 81% 53% 13% 68% % OF CREDIT HOURS TAUGHT BY PT FACULTY 19% 40% 23% 43% 56% 11% 11% 23% 47% 88% 32% Note: The only reason the percentage of marketing classes taught by full-time faculty is higher than expected is the result of the number of overloads taught by Dr. Spencer. Numbers for both MKT and CIS will shift in the fall with the hire of two new full-time faculty. 2. Enrollment History by Degree Program/Concentration Enrollment Traditional: Accounting CIS Finance/Eco HRM Int Business Management Marketing Evening adults: BBA BBA/CIS BBA/HCM OLS OLS/HR Graduate: Pre-MBA MBA Total business students Fall Spr Fall Spr Fall 08 09 09 10 10 24 15 18 10 24 10 16 8 37 11 17 12 32 9 20 12 38 13 22 15 157 150 153 147 75 19 17 70 13 17 65 12 19 5 15 4 31 355 343 Spr 11 39 13 20 15 Fall Spr Fall Spr Fall 11 12 12 13 13 41 11 26 12 39 12 26 12 149 135 124 10 64 13 30 57 16 38 62 11 38 45 57 55 45 371 384 406 381 Spr 14 Fall 14 Spr 15 109 10 44 14 37 10 13 132 31 43 12 34 11 15 118 41 43 17 36 7 11 135 52 43 17 36 7 11 135 52 53 15 25 6 20 147 73 52 12 27 12 26 115 72 56 11 47 57 12 48 50 14 43 54 12 42 64 14 43 39 18 60 14 44 35 21 57 14 35 28 24 61 14 32 24 18 45 77 64 71 87 61 83 61 383 404 452 453 566 536 580 526 3. College and Program Recognitions ENACTUS: 2014—2015 Total Hours for all students WACS/Women’s Empowerment/Goodwill SAMS/Small Business Sustainability Belton Woods Feeding the Electric City Conference/Competition/Team Management/Fund Raising International Outreach Other Projects/Project Development 2,214 Hours 314 167 123 149 872 101 488 Our three main ENACTUS projects this academic year were WACS, International Outreach, and Belton Woods. WACS, an 11 year effort created by local non-profit, American Interfaith Ministries, is a program to empower women to go back to school, earn a college degree, and find full-time jobs. Since 2008, our Enactus team has volunteered more than 1,400 hours working with AIM on these initiatives. The impact of the overall this program has exceeded $48.8 million in economic development in the Anderson area over its life. Additionally, through its different programs, more than 700 women have been able to make a better life for themselves. This year our team volunteered 314 hours to this project and made a great impact with the help of a grant from Walmart’s Women’s Empowerment initiative. It was apparent to our team that women of WACS would benefit from further education for career development. To make workforce training more accessible to the women in need, we developed a five disc DVD seminar on professionalism. Among the topics covered were: resume development, interviewing skills, and time management. In addition to AIM and WACS, we were able to partner with Goodwill and their Goodwill Job Connection. After reviewing the DVDs, they agreed to partner with us to put our lessons in all of the area Goodwill locations. If all goes well, they will roll out our program across the nation. Accordingly, our Enactus Team has already provided 110 copies of these educational materials to the Goodwill Job Connection, meaning that potentially, thousands of people will be affected by our program across the United States. This year’s impact related to WACS project: • Partnered with local credit union to open 25 savings accounts for WACS children, instilling savings and the concept of interest • • • • • Empowered 58 women with career training and job skills Increased knowledge 67% after each WACS children’s’ literacy sessions 75% of graduates from the past year received job offers 25% of graduates received promotions within current jobs 114 women to date have received Bachelor’s degrees upon completion of the program Our team has created an international impact through our partnership with Engadi Ministries in Guatemala. This is a new project that produced some impact this year, but has great potential for continued opportunities for our Enactus team in the future. Our plan is to replicate the success we had in Honduras with the small business implementations and increased educational opportunities for children. Two of our Enactus team members and Dr. Neuenschwander traveled to Guatemala on May 7th through the 9th to meet with Nathan of Engadi Ministries to discuss potential business plans, and be introduced to the ministry and the local people of el Paraiso. Engadi Ministries is a Guatemala-based foster care and community outreach program that provides a safe environment for boys in Guatemala to live, learn, and grow. The main focus of our partnership with Engadi is to enable the impoverished rural and urban areas of Guatemala to have sustainable and empowered lives. We will accomplish this through facilitating the foster care facility, investing in the education of local children in need, and empowering women through facilitation of micro-loans and small business launches. This year, we focused on showing the boys, who are risk due to gangs, the value of education. They earned their own school supplies through a scholarship program. Our team delivered thousands of school supplies this year. To receive the scholarship, the children complete simple work to attain their supplies, and their parents must go to four parenting classes and accomplish 20 hours of community service. Since the launch of the program last fall, 99 children have earned their school supplies and, more importantly, have learned the value of education. For the past 4 years, we have traveled to Honduras, perfecting an approach to help this type of population. In La Espreranza, we constructed the cornerstones to empowered women and children by providing opportunities for education as well as owning and operating a small business. We helped women with little hope launch Café Cumi, a coffee and bakery shop, Canasta Cumi, a basket weaving coop, and an export business for ground and whole bean coffee, including an online presences for each of these businesses. With that project now sustaining itself, our team is developing a micro-loan program for the women in Guatemala so that they receive funds to begin their own small businesses. Before we give out loans, however, our team will hold classes to teach the women basic skills in marketing, budgeting, accounting, management, and other areas. To receive the loans, women will need to attend these classes and, with our help, design a written plan for their potential business. The Belton Woods Empowerment Program is a program that empowers the residents of a specific housing complex in the local Anderson area. We began a two part empowerment plan consisting of workforce education for adults and after-school tutoring for the children. We targeted adults that are in problem situations who may not have the ability to get or maintain a job. In addition, we participated with a local tutoring program to empower the youth through mentorship and relationship building. This project started just last December as a partnership between Anderson University Enactus, the National Housing Trust, and Study Edge. The first part of our strategy was a workforce training program for the parents. Our Enactus team designed a series of lessons that covered a range of job skills training, ranging from resume building, to interview skills, to professional conduct and more. We made contact with several local business people, who agreed to teach some of the lessons with us. The lessons were on taught on site in Belton Woods and were open to any resident who wished to attend. Over the course of the semester, we have completed one full course of classes, which total 8 weeks. We saw an increase in knowledge of professionalism, not to mention an increase of well-being for many of the Belton Woods residents. Helping the parents succeed was beneficial, but we also knew we needed to do something for the children of Belton Woods. One of the most important things in any child’s life is the presence of positive role models whom they can emulate. While our Enactus team members could not take the place of parents or guardians, we invested time in the lives of these children and showed them that they are important. We began working with an after school tutoring program. We provided one-on-one tutoring and homework help to children in the early hours in the afternoon after school. This year’s impact related to Belton Woods project: • 123 Hours devoted to Belton Woods • Empowered a small group of women with business skills • Raised 413 toiletry items to give out to residents • Mentored 25 children through our mentorship relationship • Resource book will help an estimated 200+people In addition to these three main projects, throughout the fall and spring semesters our team has also been busy developing some additional projects that should produce significant impact next academic year. These include • A partnership with the Anderson County Economic Development Office and Emerge at the Garage to incubate new business and provide training for existing businesses in the downtown Anderson area. This will also encompass an initiative to improve the overall economic growth of downtown Anderson. • We hope to continue to work on the prospect of developing a use for the Chiquola building. o Partner with The South Carolina School of the Arts with the ceramics and art sale o Seed student business start-up o Increase student travel to downtown for study and recreation • A partnership with Oxford farm to empower and improve the livelihood of people with autism o Horseback riding lessons o Home place / hostel for people with disabilities to flourish and have supervision o Improve sustainability of current infrastructure • Increase connection with Goodwill o Continue with the DVD project implementation and support o Start a new project the will implement a South end planned community for sustainable living for home insecure people of Anderson • We also partnered with Safe Harbor this year as part of our Women’s empowerment This academic year our team raised over $13,000 via grants, gifts, and fund raisers, in addition to the $5,000 budgeted by Anderson University. Our major expenses were creating the training DVDs, traveling to Guatemala, and traveling to the ENACTUS National Competition. Our team also traveled to Atlanta this year to attend the ENACTUS Leadership Conference. Our ending balance is about $3,600. Our opening balance was $5,253. Our major donors were Kip and Kim Miller with Eastern Industrial Supply, Todd Price of Edward Jones, Synnex, Butch Hughes of Anderson University, and Walgreens. MARKETING PROJECTS: Student projects in the various Marketing classes included the following: Lexmark Corp – Blitz Day Sales Campaign Old Castle Industries– Marketing Promotional Campaign National Radiology Corp – Internet web redesign Anderson Federal Credit Union – Internet web redesign Foothills Alliance (nonprofit – rape crisis center) – Branding Redesign and promotional materials We do Deliveries – Small Business marketing campaign Anderson University COB – Promotional materials for branding effort Anderson University Career Center – Promotional materials DELTA MU DELTA: The College of Business inducted new members for the 4th time into Delta Mu Delta (DMD), an international Honor Society in Business. DMD recognizes outstanding scholarship in the area of business and offers networking and scholarship opportunities for our students. Twenty two students were inducted this year. CHICK-FIL-A LEADERCAST: The COB hosted Chick-fil-A Leadercast, May 8, 2015. INTERNATIONAL BUSINESS RESEARCH CENTER: 2nd annual conference June 12th & 13th 2014 - University Center - Greenville, South Carolina The second annual International Business Research Center conference was held in the Greenville SC location. Around 50 guests came to the two day conference. This was a successful partnership between a Brazilian, South Korean and two American universities. Further partnership was developed with a consulting company in India as well as some local businesses in the upstate of South Carolina. The conference was successful with presentations from an army general, and nationally recognized CEOs. The conference has for main objective to increase the dialogue between business leaders, business faculty & students, and non-profits working in leadership & professional development. This research initiative includes three main themes: an ethics and behavior nucleus, an efficiency nucleus, and a leadership nucleus. The first day discussed the servant leadership model that is at the core of our MBA student learning outcome as well as part of the leadership thread in the MBA program. This was a practical approach to resolving everyday business issues that arise in business. The second day was focused on presenting research by faculty members and students on servant leadership and moral development in the USA, Brazil and Indian case studies. FACULTY RECOGNITIONS: During the 2014-2015 academic year, the 15 College of Business faculty members, including the Dean, published 8 articles, worked on 9 unpublished articles, consulted on 31 business projects, and attended 34 professional conferences/workshops. Individual participation is noted in Table C below. Table C – Scholarly and Professional Activities (2014-2015) (3) (4) Published Unpublished (6) (2) Articles/ Articles/ Professional Professional (1) Classroom Papers Manuscripts/ Manuscripts/ (5) Related Certification Activities Presented Books Books Consulting Service Faculty Member Highest Degree Earned John Frazier DBA A-2 Douglas Goodwin PhD A-1 Miren Ivankovic PhD A-1 B-2 Valerie Johnston PhD A-1 D-1 Carol Karnes PhD Evie Maxey PhD Jeffrey Moore PhD Chris Neuensch-wander DBA FACHE B-2 B-2 C-1 D-1 A-1 B-1 (7) Professional Conferences/ Workshops (8) Professional Meetings (9) Professional Memberships D-1 B-1 B-2 A-2 D-2 1 D-3 10 5 3 3 6 1 1 1 PHR CPA, CMA D-1 D-1 A-2, C-1 B-1,D-2 B-4 A-1 B-2 B-2 Valerie Owens MS A-3 Kent Saunders PhD A-2 Greg Silver PhD Gordon Smith PhD Joe Spencer DBA Terri Taylor MBA B-4 D-1 D-2 C-2,D-1 1 1 1 4 B-4, C-2 C-4 D-1 4 B-2 C-2 CPA, CGMA Kim Whitehead A-3 A-5 B-1 B-1 B-1 Codes to Use for Scholarly Activities A = Scholarship of Teaching B = Scholarship of Discovery B-2 8 1 1 3 B-7 A-1, C-1 C-1 A-1,C-1 B-4, D-2 1 3 2 3 B-1 C = Scholarship of Integration D = Scholarship of Application D-8 C-10 2 D-5 C-21 5 C-1,D-2 C-2 D-2 3 C-2 A-1 B-2 (10) Other 3 1 3 C-1 C-1 4. Graduating Seniors A list of graduating seniors for the BS, BBA, and BOL degrees for the 2014-2015 year can be found in the “Graduating Seniors 2014-2015” file attached to this document. At the time of graduation 76% of the May 2015 and December 2014 BS graduates had jobs or plans for graduate school. At the time of graduation 60% of the graduates had jobs and 16% had plans to attend graduate school. 4. Alumni Updates Alumni updates for both the BS and BBA degrees can be found in the “Alumni Updates for 2014-2015 Report” file. Recent updates, since time of graduation, are designated in the table. 6. College Goals for 2014-2015 (1) Continual renewal/development/enhancement of faculty: A. Practice mutual support, respect & encouragement B. Faculty teaching skills (see individual PDPs) C. Improve use of technology – online, use of Camtasia software, Ipad, gradebook in Moodle. D. Professional skills of faculty – attendance at professional conferences, other outside contacts in the profession Method of Assessment: Faculty attendance and/or presentations made at professional conferences. Count of faculty activities as evidenced in Table C. Faculty also continue to improve their online teaching skills by rebuilding their courses in AU Moodle and enrolling in Moodle workshops. Evaluation: Each faculty member was engaged in some level of professional development. Use of Results: To enrich classroom teaching and share experiences with other institutions. (2) Curriculum development A. Implementation of the revisions noted in (Section I.B.2.) under Impacts of Assessment and Planned Improvements in Student Learning (Section I.B.3.) B. Task force for course development in statistics – Review of BUS 230 and MAT 108 was done by Gordon Smith, Kim Whitehead and Miren Ivankovic. Outcome – MAT 108 is needed before students take BUS 230. We are having better response from students in the 230 class since they already had an introduction to the material. C. New course in Ipad application development – Greg Silver offered an application class in terms 2 and 4 this past year. Outcome – Most students do not have an Apple computer, therefore their time for development efforts were limited. It was decided that the course would only be taught once a year. D. Explore HCM emphasis under the MBA degree. Outcome – Valerie Johnson developed 3 graduate level courses as an add-on for the any MBA students interested in the Healthcare area. These courses will be available starting in the 2015 fall semester. The BBA with the HCM concentration was offered in the Fall semester and we had zero enrollment. E. Decide how to handle Finance Economics concentration. With the addition of Kent Saunders the Einance/Economics faculty were able to consolidate requirements to include FIN 320, 410, ECO 340, 350, 410. F. Explore avenues for both qualitative and quantitative research with students. Bill Hanson offered a course in qualitative research and worked on a project with AnMed Health. G. A new concentration in Supply Chain Management was developed by Kim Whitehead. We will begin to offer it in the Fall 2015 semester. H. The CIS concentration offered under the BBA degree will be phased out. A new concentration in Applied Computing for Business was developed by Valerie Owens and Greg Silver to begin Fall 2015. I. John Frazier worked on a revamp of MGT 341. A different text was used in the class compared to previous years. John is including more activities in the class, and seat and online courses will be more similar. John did some trial runs during the spring 2015 semester. J. Revisions to the Accounting concentration were implemented with the introduction of ACC 492. K. A new course – FIN 492 was taught Spring 2015. (3) Program improvements/enhancements A. Improve communication across the College – Communication was improved by monthly MBA meetings, and open discussion in COB meetings. B. Manage external contacts/relationships, Carol serves as the clearing house. C. There was no trip spring 2015. The next trip is spring 2016 to Greece. D. Continue work on International partnerships – Jeff planned and executed a week long workshop for accountants from Brazil. E. Grow partnerships/internships with area businesses. – Evie has expanded internship offerings for our students. In some cases firms are being repeat customers for our interns. F. Ethical development of our students- A task force worked to develop a four year plan to incorporate Christian ethics and integrity into the curriculum. Fall 2014 started with a guest speaker, Kipp Miller, during one of the CEP hours. Spring 2015 Peter Freissle from Polydeck Screen spoke to our business students. We hope to bring him back to speak to our new BUS 110 freshmen in the fall. Also, the MKT 443 class in the spring developed promotional materials keying off of the Micah 6:8 verse. The team provided a framework for introducing a particular attribute (Mercy, Humility, Purpose and Justice) each academic year. I. Manage growth – More demand for MBA classes and more starts per year, along with implications for the undergrad programs at the University Center concerns the faculty. 7. Program Goals for 2014-2015 A. BS Degree Major stakeholders (students and employers) should be satisfied with their academic experience at AU, or the performance of our students Method of Assessment: Exit interviews at time of graduation and intern evaluations from employers. Graduates are prompted by various offices, including the Alumni Office, Career Services, College Deans, and Class Agents to complete an online survey at periodic intervals. Evaluation: (1) Internship assessments: Supervisors evaluated at least 76% of interns as “exceeding expectations” in the area of exhibiting ethical behavior compared to 65% of interns “exceeding expectations in 2013. In the area of communications, in 2014, supervisors rated 40% of the interns in the “exceeded expectations” category for “written communication skills, which is a decline from the 47.5% in 2013. Use of Results: Internship Assessment During 2013, there were 52 enrolled students in BUS 494 with a placement rate of 100%, which increased to 74 BUS 494 students in 2014, and a placement rate of 100%. As a graduation requirement, all business students are required to complete a workbook and daily journal, including a self-assessment, to document student work-related experiences and observations, as well employment offers after graduation. Of the 70 business internships during 2014, 17 out of 70 interns or 24% of interns were offered full-time jobs after completing internships. Supervisor Evaluations Supervisors were asked to complete an evaluation of interns on six (6) areas to document interns’ performance related to application of business principles and character as follows: work skills, knowledge of business, ethical behavior, communication, team work, and overall performance. The rating scale was as follows: On a rating scale of 1-4: 4=Not Applicable 3=Exceeds Expectations 2= Meets Expectations 1=Does Not Meet Expectations The average of the overall supervisor rating concerning the interns’ performances was 2.75 and 44/62 or 71% of the interns exceeded their supervisor expectations. Further, the average of the supervisor rating concerning the interns’ ethical behavior was 2.79 (N=62). Supervisors evaluated at least 76% of interns as “exceeding expectations” in the area of exhibiting ethical behavior compared to 65% of interns “exceeding expectations” in 2013. In the area of communications, in 2014, supervisors rated 40% of the interns in the “exceeded expectations” category for “written communication skills, which is a decline from the 47.5% in 2013 (N=62). In 2014, supervisor rated 52% of the interns in the “exceeded expectations” category for “ verbal communication skills” (N=61; 1 intern rating of “not applicable”). Yet, 49.2% of interns in 2013 rated as “exceeded expectations” in business knowledge, which remained consistent with the 48% rated as “exceeded expectations” in business knowledge during 2014(N=56; 6 intern ratings “not applicable”). Recommendations These findings would suggest that compared to the previous year, 2013, students have progressed in incorporating biblical principles and ethics in decision-making as evidenced by the increase in over 76% being rated in “exceeded expectations” in the area of exhibiting ethical behavior. The undergraduate business core is making some positive advances in teaching students to integrate ethics in the workplace. However, 60% of students did not exceed supervisor expectations in the area of written communications. Business faculty members need to continue to encourage proper e-mail etiquette and acceptable means of communication in the workplace. Student communication between students and faculty members will set the tone for recommended communication in the marketplace. Advisors should also recommend that students take Business Ethics and Business Communications courses as electives to further develop needed skills as noted by employers. With the growing number of business interns, it will become increasing important that business faculty remain involved in the internship program through promoting internships and making business contacts in his/her respective area. B. BBA Degree Major stakeholders (students) should be satisfied with their academic experience at AU Method of Assessment: Exit interviews at time of graduation. Graduates are prompted by various offices, including the Alumni Office, Career Services, College Deans, and Class Agents to complete an online survey at periodic intervals. Evaluation: Exit interviews for all graduates have been discontinued C. BOL Degree Major stakeholders (students) should be satisfied with their academic experience at AU Method of Assessment: Exit interviews at time of graduation have been discontinued. See the Annual Academic Program/Degree Report for the Organizational Leadership degree. D. MBA Degree MBA students graduated in December 2014 and May 2015. Method of Assessment: Courses were evaluated for instructional effectiveness. An end of the program evaluation was completed by students. Evaluation: Courses were evaluated after each cohort and improvements made the next time the course was taught. See MBA Report for more specifics. Use of Results: Faculty members are generally focused on improving the quality of their online and hybrid courses. Some are experimenting with adding video clips to their classes when difficult concepts are hard for the students to grasp. See the Annual report for the MBA program. . COLLEGE ANALYSIS (May 1, 2015) A. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Areas of Strength ACBSP accreditation Involved/committed faculty Progressive review of educational assessment and evaluation of programs Commitment from Business Community and BAB Partnerships with organizations in the Upstate Enactus accomplishments (Spring 2015 – 2nd round at nationals). Increased number of businesses seeking AU interns and grads. (Spring 2015 – 80 interns) Variety of delivery modes, including online delivery and hybrid Good set of concentration options for students MBA – New concentration in Healthcare with additional concentrations forthcoming. Applied projects in traditional BS degree BS is attracting more students New Brand – Micah 6:8- to be introduced in BUS 110 B. 1. Areas of Concern FACILITIES – classrooms in Vandiver are not large enough, no dedicated classrooms for business with adequate capacity, no office space for new faculty. Limited external funding Commitment from Business Community and BAB Students are distracted by social media in the classroom. Fragmented support for MBA. Currently have 36 International Business students. Need additional instructor for this concentration. 2. 3. 4. 5. 6. 7. 8. 9. 10. Faculty loads/staffing given the increase in number of MBA start dates Attracting faculty in non-tenure positions Managing the growth, particularly with additional programming in Greenville Concern for MBA enrollment Quality of evening adult students – cannot write! C. Areas Targeted for Improvement (2015-16) 1. Increase stakeholders input – BAB, Enactus, MBA 2. Exposure to international business – partnership with Brazilians and International Business research center 3. Grow partnerships/Internships, target specific companies/industries 4. Internship program leading to hiring of our grads (target specific companies) 5. Relationships with our alumni 6. External funding sources 7. Increase in ethical development of our students. Implement Micah 6:8 at all levels. 8. Increase student faculty research 9. More involvement in professional organizations in the Greenville community. 10. ACBSP Notes: (1) Improve assessment results on website; (2) Improvement results from a variety of stakeholder groups; (3) Address student learning outcomes for each concentration; (4) Systematic approach to measuring/improving faculty and staff focused results. 11. 2016-17 year of self-study for ACBSP reaffirmation.