Sponsor Checklist Distributor Name _____________________________________________________FIN# _____________________________ Sign Up Date: ___________________________________ 10-1-10 Goal Date: ____________________________________ Phone ________________________Cell:_______________________________ VoiceCom: ___________________________ Address ______________________________________________________City ____________________________________ State ________________ Zip ___________________ Email: __________________________________________________ Exposures prior to Starter Guide training: CDs/DVDs________ WP________Webinar _________VFP________PPL________ What is their WHY or Business Goal?_______________________________________________________________________ Steps to Success First Meeting: _____Sign up as a distributor (if possible do this with them on YOUR Virtual Office/V.O.) _____Confirm that they received email from NSA with their own user name and password to Virtual Office _____Set up their personalized JP web site with shorter website address _____Help them become their first customer-put in first order on V.O. or move current order by calling 901-850-3000-#3 _____Begin Starter Guide Training (review 10-1-10 goal and explain $250 bonus & free conference ticket) _____Write WHY on front cover of Starter Guide STEP#1_____Write JP Product Story, encourage them to memorize their story immediately (page 3) _____Review Options 1-3 after telling JP Product Story (page 3) _____Teach how to set up follow up appointment (page 3) _____Review script for how to follow up (page 4) _____Review how to invite someone to 3-way call _____Review 5 Most Frequently Asked Questions (page 5) STEP#2_____Fill in Event Planner (Also, guide to EVENTS section of Virtual Office) _____Encourage a calendar system (PDA, cell phone, planner) to schedule daily JP activity STEP#3_____Create Memory Jogger (Highlight names of possible distributors) _____Review Product and Price List (page 11) - Explain PVC, commission etc. Encourage them to focus on Steps 1-3 and begin sharing JP Product story. Let them know you will talk with them daily. Within Next 2-3 Days: _____Do 3-way welcome call with Upline NMD _____Follow up to see how their conversations are going – answer their questions/concerns _____Review their Starter Kit – encourage them to get educated by listening to CD’s and watch DVD’s STEP#4_____Explain Customer Care (Explain Virtual Tracking and ALERTS on virtual office) STEP#5_____Design JP Team and Write JP Business Story – teach how to say “I don’t know if this is for you…” _____Do WP’s for them and teach how to follow up after to thank guests for coming, get orders etc. New VF _____Consider a gift such as personal growth book or audio CD _____Coaching Session with Upline to explain next steps (fast track to SC bonus incentive) _____Teach DMO and how to plan weekly activity _____Put together Organizational Notebook _____Encourage them to sign up for VoiceCom if they have not done so Ongoing Follow Up Ideas • Invite personally to distributor training events (VF Regionals, Bootcamps, CONFERENCE!) • Send emails – just a few weekly - do not overwhelm • Send Virtual Office E-cards for promotions and accomplishments Contact Notes: (Keep reference notes each time you contact distributor– continue on the back) _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ Juice Plus+® Virtual Franchise® Application NSA, LLC • 140 CRESCENT DRIVE, COLLIERVILLE, TN 38017 PLEASE TYPE OR PRINT NAME APPLICANT CONTRACT (Last Name) (First Name) SOCIAL SECURITY NO. SPOUSE’S NAME - DATE OF BIRTH - GENDER (Last Name) (First Name) SPOUSE’S SOCIAL SECURITY NO. - (M. I.) - BUSINESS NAME Federal Tax I.D. # (M.I.) (Required if you give Federal Tax I.D. #) - (Required if you give business name.) (Required for reporting purposes if income will be paid to a corporation or business entity.) ADDRESS COUNTY CITY STATE TELEPHONE: RESIDENCE ( ( Area - @ E-MAIL ADDRESS: CELL: ZIP ) Area ) BUSINESS ( - - FAX: Area ( Area ) - ) - IF YOU ARE A HEALTH PROFESSIONAL, STATE YOUR SPECIALTY: NAME OF SPONSOR FIN or SS # REDIRECT PROGRAM YES, PLEASE REDIRECT THE STARTER KIT TO PLEASE SEND ME STARTER KIT MATERIALS IN ENGLISH FIN ENGLISH/SPANISH APPLICANT ACKNOWLEDGMENT I hereby acknowledge that I have read this Juice Plus+® Virtual Franchise® Application (front and back) and the Rules for Operation of a Juice Plus+® Virtual Franchise® attached hereto and contained in form no. 955312. I agree to abide by the Rules for Operation of a Juice Plus+ ® Virtual Franchise® as currently published and as amended and updated from time to time in official NSA literature. I agree to indemnify and hold NSA harmless against any claims, costs, damages, losses, liabilities or expenses (including attorneys fees) arising from or connected with, directly or indirectly, any breach of this Agreement or other conduct by me, my agent or employee. I acknowledge that if I breach this contract, NSA shall have the right to terminate my Juice Plus+® Virtual Franchise® and shall be entitled to damages and injunctive relief prohibiting any further violation of this contract. I further agree to be sponsored by the individual whose signature appears below my signature. As a Juice Plus+® Independent Representative, I do not store, process, or transmit customer credit or debit card information but rely on JuicePlus.com, JuicePlusVirtualOffice.com, or NSA fax number. When receiving a customer’s credit or debit card information, I encourage the customer NOT to send the information by email or text message. If any credit or debit card data is stored, it is stored only in paper reports or copies of receipts. As a Juice Plus+® Independent Representative, I have read the policy for protecting customer credit and debit card information and agree to comply with stated policy at all times. My Independent Juice Plus+® Virtual Franchise® status may be cancelled at any time by giving NSA written notice. Independent Representative Applicant _______________________________ Date _____________________________________ I certify that I have presented the NSA sales program to the applicant in its entirety without material omission or distortion and that all representations made in the course of recruiting this applicant have complied with the applicable Rules for Operation of a Juice Plus+® Virtual Franchise®. I agree to personally indemnify, defend and hold NSA harmless against any claims, costs, or liabilities, losses, damages and expenses (including attorney’s fees) arising from or connected with my breach of this provision. Sponsor ______________________________________________________________ Date __________________________________________ (Sponsor must personally sign here.) The payment of $50.00 for my application as a Juice Plus+® Virtual Franchise® will be paid as indicated below: (Make check or money order payable to NSA, LLC) Check Money Order Visa MasterCard Novus Visa/MasterCard/Novus/AmEx AmEx Exp. Date Cardholder’s Signature X ___________________________________________________________ Printed ______________________________________ Congratulations and welcome to NSA, LLC! We are proud to have you as a member of our team, and wish you the best for your future with our company. Our Home Office Staff stands ready to assist you in a variety of areas should you need it. Our phone number is (901) 850-3000, and our fax number is (901) 850-3063. You may also e-mail us at support@juiceplus.com, or visit us online at www.juiceplusvirtualoffice.com. Please note that an Original Copy must be sent to NSA for our files. Before sending this application to us, please be sure you: - personally sign this contract. - include your FIN or social security number. Original Copy - NSA HOME OFFICE Form #955309 01/12 Yellow Copy - SPONSORING INDEPENDENT REPRESENTATIVE’S COPY Pink Copy - APPLICANT’S COPY ©NSA, LLC 2012 Juice Plus+® Fast Track Order Form 1 Sign up as a new Distributor Go to Virtual Office and fill out New Distributor Info Discuss Fast Track Package options while waiting to receive new Distributor FIN #. 2 Place the new Distributor's personal orders Item Purchase Volume Monthly Qty Credit Cost Retail Profit Children's Health Study Order JP Capsules* 106.50 $ 44.50 $ 23.00 JP Chewables* 111.00 $ 47.50 $ 22.00 Total Wholesale Order JP Sample Packs (one time cost, not monthly) 63.00 $ 84.00 $ - Total All Products Order JP Capsules Trio 169.50 $ 71.25 $ 39.00 JP Chewable Trio 181.50 $ 76.75 $ 38.00 JP Chewables (child serving) 55.50 $ 24.50 $ 11.00 JP Vineyard 63.00 $ 28.25 $ 16.00 JP Vineyard Chewables 70.50 $ 30.75 $ 16.00 JP Complete 70.50 $ 30.75 $ 16.00 Total Tower Garden® (monthly cost for 12 months) Tower Garden® Family Garden (monthly cost for 12 months) 352.50 $ 45.25 $ 55.00 1,132.50 $ 142.33 $ 180.00 Total Grand Total 3 Set up new Distributor's Personalized Website Create Juice Plus+® website Create Tower Garden® website Total up the checked items for each section and this will match charge on credit card. * One time fee of $10 donated to Children's Health Study, potential of retaining customer for 4 years. F:\Juice Plus\Fast Track\Fast Track Information 12/2/2013 8:48 PM Getting Started Options Rising Cost 1st Star Profit 1st Cost 2nd Profit 2nd Bonus 1st Bonus 2nd Month Award ** Month Month Month Month * Month * Options Description PVC 1 All Products with Tower Garden 837 $274 $0 $148 $140 $115 $300* $250* 2 All Products without Tower Garden 485 $263 $0 $93 $95 $115 $300* $250* Let's Make it Happen $300* $250* $300* $250* ? ? 3 Purchase what you can afford? ? 4 Build a customer base until you can offset the cost of product with retail profit and commissions from customer orders. 0 Bonus Potential in 100 Days Fast Track to VF in 30 or 60 days 5-1 Bonus 1st month 5-1 Bonus 2nd through 4th month ($200/month) 2 Distributors FTVF in 30 or 60 days Fast Track to SC in 100 days Amount $300/$250 $100 $800 $600/$500 $500 2 Distributors FTSC in 100 days $1,000 ? ? ? Let's Make it Happen ? ? Let's Make it Happen ** The Rising Star Award is given for reaching the Direct Distributor position. You will also receive a nice Juice Plus+® Insulated Lunch Bag for your achievement to Direct Distributor from your sponsor. * Fast Track to VF bonus is either $300 in 30 days or $250 in 60 days. ** 2nd month profit = 5 JP capsule customers F:\Juice Plus\Fast Track\Fast Track Information 12/2/2013 8:48 PM Juice Plus Product Listing - Option Totals Purchase Volume Credit Monthly Pay in Full Cost Only Retail Profit JP Capsules Trio 169.50 $ 71.25 $ 39.00 JP Chewables Trio 181.50 $ 76.75 $ 38.00 JP Complete 70.50 $ 30.75 $ 16.00 JP Sample Packs 63.00 $ - Tower Garden® 352.50 $ 45.25 Tower Garden shipping cost on delivery Total $ 50.00 837.00 $ 274.00 $ Option 1 - All Products with Tower Garden 1st month cost 1st month profit 2nd month cost - without Sample Packs 2nd month profit (5 new JP capsule orders) Option 2 - All Products without Tower Garden 1st month cost 1st month profit 2nd month cost - without Sample Packs 2nd month profit (5 new JP capsule orders) F:\Juice Plus\Fast Track\Fast Track Information PVC 837.00 $ 84.00 $ $ 55.00 $ 84.00 $ 148.00 Cost $ 358.00 Profit $ 148.00 $ 140.00 $ 115.00 484.50 $ 262.75 $ $ 93.00 94.75 $ 115.00 12/2/2013 8:48 PM Juice Plus Product Listing Details Item Purchase Volume 4 Month Credit Installment Pay In Full Wholesale Retail Profit Payline PVC JP Capsules Trio 169.50 $ 71.25 $ 265.00 $ 226.00 $ 39.00 42.38 JP Capsules 106.50 $ 44.50 $ 165.00 $ 142.00 $ 23.00 26.63 JP Vineyard 63.00 $ 28.25 $ 100.00 $ 84.00 $ 16.00 15.75 JP Chewables Trio 181.50 $ 76.75 $ 280.00 $ 242.00 $ 38.00 45.38 JP Chewables 111.00 $ 47.50 $ 170.00 $ 148.00 $ 22.00 27.75 JP Chewables - Child serving 55.50 $ 24.50 $ 85.00 $ 74.00 $ 11.00 13.88 JP Vineyard Chewables 67.50 $ 29.50 $ 107.00 $ 90.00 $ 17.00 16.88 JP Complete 70.50 $ 30.75 $ 110.00 $ 94.00 $ 16.00 17.63 JP Sample Packs 63.00 84.00 63.00 JP Complete Bars F:\Juice Plus\Fast Track\Fast Track Information TBD $ TBD TBD TBD 12/2/2013 8:48 PM Juice Plus Product Listing Details Item Tower Garden® cost for 12 months) Purchase Volume 12 Month Credit Installment Pay In Full Wholesale Retail Profit Payline PVC (monthly Tower Garden® Family Garden (monthly cost for 12 months) 352.50 $ 45.25 $ 525.00 $ 470.00 $ 55.00 29.38 1,132.50 $ 142.33 $ 1,690.00 $ 1,510.00 $ 180.00 94.38 Tower Tonic ™ Mineral Blend (A and B) 20.00 $ 40.00 20.00 Tower Garden® Extension Kit 35.00 $ 70.00 35.00 Tower Garden® Tomato Cage 30.00 $ 60.00 30.00 Net Pots $ 11.95 pH Kit $ 19.95 Rock Wool - Package of 98 $ 19.95 Seedling Starter Kit $ 19.95 Submersible Pump $ 19.95 Timer $ 19.95 Tower Garden® Dolly $ 69.95 F:\Juice Plus\Fast Track\Fast Track Information 12/2/2013 8:48 PM ORDER FORM Fax your order to 901-850-3061. Juice Plus+® Representative:FIN: Name: Address: Phone: Method of Payment (circle one): City: VISA MC (Debit or Credit) AMEX Name on Card: **Bank Draft / State: / ZIP: E-Mail: DISCOVER – – Credit Card #: Date: BANK DRAFT** – Exp. Date: / Signature: Checking Acct #: Routing #: Quantity Preferred 4-Month Installment Price Juice Plus+® Products Juice Plus+® Orchard, Garden and Vineyard Blends $71.25/month ($2.38/day) Juice Plus+® Orchard and Garden Blends $44.50/month ($1.49/day) Juice Plus+ Vineyard Blend® $28.25/month ($0.95/day) Juice Plus+® Orchard, Garden and Vineyard Blend Chewables $76.75/month ($2.56/day) Juice Plus+® Chewables ______Adult Serving ______Child Serving Adult: $47.50/month ($1.59/day) Child: $24.50/month ($0.82/day) $30.75/month ($1.03/day) Juice Plus+ Vineyard Blend® Chewables Juice Plus+ Complete® Drink Mix Vanilla Chocolate $30.75/month ($2.05/shake) Variety (2 of each) Merchandise Total (Applicable Taxes Apply; Prices Subject to Change) Shipping & Handling (AK, HI, PR, GU, US Virgin Islands: $8.50 for first carton, $7.00 per additional carton) Order Total I understand that my child will receive free Juice Plus+® product (capsules or chewables) for the period of one year. I agree to be a Juice Plus+® Orchard and Garden Blend capsule or chewable customer during this period. I agree to pay shipping/handling for my product and my child’s free product: 1 box of capsules or chewables ($1.75 monthly) or 2 boxes of chewables ($3.50 monthly). Sponsoring Adult’s Name: Child’s Name: College Attending (full-time undergrad): Desired Juice Plus+® product for child: Capsules Child’s Birthdate: / / Student’s Email: Chewables Item # 952007 Revised 12/13 Today’s Date: / / Representative Name: Phone: Fax: ORDER FORM E-mail: FIN: Website: SHIPPING ADDRESS BILLING ADDRESS Shipping is not available to P.O. boxes. Only available in the Continental United States. We cannot process any orders for AK, HI, GU, PR, US Virgin Islands, AS, FPOs or APOs. Same as shipping Name on Account: Customer Name: Billing Address: Address: City: City: State: State: Zip Code: Zip Code: Phone: Daytime Phone: E-mail Address: QTY Tower Garden® Products Pay in Full 12-month Installments Freight Tower Garden® Growing System $525.00 $45.25 $50.00 Green Thumb Bundle $644.95 $55.25 $82.90 PAY IN FULL Serious Gardner Bundle $784.90 $66.91 $109.50 PAY IN 12 PAYMENTS Order must include a Tower Garden® Growing System. Installment fee of $18 will be added to your order. The first installment will include the total freight. Family Garden Bundle $1690.00 $142.33 $160.00 PAYMENT OPTIONS METHOD OF PAYMENT (circle one): VISA MC AMEX DISCOVER BANK DRAFT* (Debit or Credit) Credit Card #: Exp. Date: / *Checking Acct #: Routing #: I understand that I will be billed according to the payment plan selected above. Signature: Tower Garden® Accessories Tomato Cage $60.00 $19.00 Tower Garden® Mineral Blend $40.00 $19.00 Rockwool Cubes (98) $19.95 $9.00 Extension Kit $70.00 $19.00 Tower Garden® Dolly $69.95 $19.00 pH Kit (pH+, pH-, Test Kit) $19.95 $9.00 Seedling Starter Kit $19.95 $9.00 Net Pot (30) $11.95 $9.00 Weather Protection Blanket* $49.95 $14.00 Tax Any applicable tax is based on city, county, and state taxes. Freight A 30% freight discount is applied on accessories if three or more are ordered at the same time. Discount already applied to bundle pricing. Discount does not apply to freight on Tower Garden® Growing System. Order Total Total Pricing Guide Tower Garden® Growing System Green Thumb Bundle Serious Gardner Bundle Family Garden 3 Towers Tower Garden® Growing System (Includes 3 pumps, 2 timers, 84 rockwool cubes, seedling starter kit, 2 pH test kits, 2 bottles each of pH+ and pH-, drainage hose) Includes everything needed to start growing. Tower Garden®, starter supply of Tower Garden® Mineral Blend, pH Test Kit, Seedling Starter Kit for 20 plants Tomato Cage Provides support for tomatoes, cucumbers, watermelon, and other climbing plants Tower Garden® Mineral Blend One gallon each of A and B 1 gallon + 3 quarts of both A and B Rockwool Cubes 98 cubes used to start your own seedlings Extension Kit Adds two more levels to the top of the Tower Garden®, allowing space for 8 more plants. Additional net pots and rockwool are included. 3 Extension Kits Tower Garden® Dolly Specially designed industrial strength dolly used for easily moving your Tower Garden® Monthly Installment Price 12 month interest-free payment plan (Taxes not included) Freight Fee Collected with first installment $45.25 $55.25 $66.91 $142.33 $50.00 $82.90 $109.50 $160.00 Team Building Bonus “10 –1–10” Who’s it for? • New distributors in their first 60 days and their sponsors • Existing Distributors and Direct Distributors How does it work? New distributors follow the 10-1-10 plan during their first 60 days (from application date) and achieve the level of Virtual Franchisee: Step 1: Start 10 new customers on Juice Plus+® products. Step 2: From those customers, find at least 1 new distributor to join your team. Step 3: Work together to start another 10 customers on Juice Plus+® products What are the specific requirements? 1. Total of 2,000 Promo PVC in first 60 days (from application date) 2. At least 25% of the Promo PVC must be done by the qualifying Virtual Franchisee 3. The “1” new distributor must: • live in a different household from his/her sponsor. • have at least one active Preferred Customer order on his/her account. What are the rewards? • $250 bonus and conference ticket – paid immediately to the new Virtual Franchisee • $250 bonus – paid immediately to the sponsor of the new Virtual Franchisee How do I get paid? You must submit a Report of New Promotion form as usual, selecting the Virtual Franchisee 10-1-10 option. Once verified, separate checks will be written and mailed. How do I find out more? Login to your Juice Plus+® Virtual Office under My Team Data / Position Advancement to learn more and track your team’s progress! What is the timeframe? • Brand new distributors have 60 days from their application date to fulfill the above requirements. Final date to start 60 day requirements is April 30, 2013. • Existing Distributors and Direct Distributors have from October 1, 2012 to January 31, 2013 to fulfill the above requirements within any 60 day period. Inspiring Healthy Living Around the World Complete 10-1-10 You must generate a minimum of 500pts w/ customers any combination counts 2,000 Points or 20 orders =14% Virtual Franchise Example #1 Example #3 Example #2 14 ½ orders / 1,450Pts 5 orders /500 Pts 12 ½ orders / 1,250 Pts you you Rep #4 you Rep #1 200 Pts 150 Pts Rep #3 Rep #2 50 Pts 150 Pts Rep #1 1,500 Pts $300 Rep #1 Rep #2 400 Pts 350 Pts Bonus 30 days or 60 days Bonus = $250 Complete 5-3-5 2,000 Points or 20 orders =14% Virtual Franchise 1/2 order you 5 orders 500 Pts. 60 pts. 2,000 Points or 20 orders =14% Virtual Franchise 100 pts. or 1 order rep#1 rep #2 Rep #3 500 Pts. 500 Pts. 500 Pts. You must generate a minimum of 500pts w/ customers any combination counts Bonus 30 days or 60 days Bonus = $300 $250 70 pts. 330 pts. or 3 orders $106.50 $23.00 $23.00 $23.00 $23.00 $23.00 $29.00 $37.00 $45.00 Virtual Franchise® Daily Plan Starter guide “5 Simple steps” STORY Share Everyday Tried & Proven System monthly Plan new Distributors existing Distributors 10-1-10 5-1 10-Customers 1-Distributor 10-Customers 5 - Customers EVENTS Invite, Promote MEMORY JOGGER 3-Way Sponsor Calls *1 - Distributor Your Goal $500 per month CUSTOMER CARE Build Relationships Complete in 60 Days to Reach 14% Virtual Franchisee Position * 5-1 Distributor should be a 10-1-10 start TEAM 10-1-10 $1,500 per month $2,500 per month $5,000 per month $250 Team Building Bonus 1 Conference Ticket Up to $200 Monthly Progressive Bonus Intelliverse (formerly Voicecom) Order Form - 30 Days Free! Account Information Existing customer Please enter your Intelliverse Number: First Name MI Last Name Distributer ID/SSN *E-mail Address Day Phone Evening Phone Upline Leader Mother's Maiden Name *Email Address required for Messaging Plus, Voicemail to Email & Fax to Email. Billing Information Credit Card Type American Express Discover MasterCard Credit Card Number Visa Expires / (MM/YYYY) Name as it appears on your card Billing Address (credit card) City State Zip Code Messaging Services Pager Notification $2.95/mo Basic $12.95/mo Classic $21.95/mo Deluxe $29.95/mo Message Capacity: 25 Message Retention: 5 days Message Length: 2 minutes Greeting Length: 30 seconds Message Capacity: 30 Message Retention: 7 days Message Length: 2 minutes Greeting Length: 1 minute Distribution LIst: 48 Message Capacity: 60 Message Retention: 14 days Message Length: 3 minutes Greeting Length: 1.5 minutes Distribution List: 98 Voicemail to Email (no charge) Fax to Email (no charge) Voicemail to Email (no charge) Fax to Email (no charge) Available Upgrades Voicemail to Email (no charge) Pager Number: ___________________ PIN ___________________ Hotline Services Announcement $21.95/mo Menu $21.95/mo Outgoing Greeting Only Greeting Length: 3 minutes Message Capacity: 0 Connects with Messaging and other Hotline Services Greeting Length: 3 minutes Message Capacity: 0 There is a one time Set-Up Fee of $15 for all of the above services. The service charge for each excess greeting, message, or page is 10¢. The charge for printing faxes to a fax machine is 10¢ per page. There is a one time fee of $4.95 on Messaging Plus Upgrades. The Messaging Plus per minute charge is 6.9¢. The per minute charge for excess minutes on Personal Assistant is 6.9¢. Sign Here: Date: By signing above, I hereby authorize Intelliverse to charge my credit card for the services chosen, and I agree to the Intelliverse Services Terms & Conditions. In addition, I authorize Intelliverse to be my voicemail provider as noted above. I have read, understand and agree to the provisioning requirements needed to use the Intelliverse services I have chosen. Return this form to a Intelliverse Representative or fax to 800-329-8835. To order by phone, call 800-327-8898. Mail orders should be sent to the attention of Intelliverse Client Services at 5900 Windward Parkway, Suite 500, Atlanta, GA 30005 Intelliverse Use Only Received: NSA US Form Batch #: System ID: Mailbox #: Created Service Start: Passcode: Bill Start: Account Number : INBC: Form Code: 4040 Sales ID# 002251 06/07 Terms and Conditions By subscribing to and utilizing Intelliverse™ Services, you are deemed to have agreed to and be bound by the following Terms and Conditions of this Agreement: Definitions. “Service” or “Services” means any and all services provided by Intelliverse™ to you, including but not limited to, voice mail, fax mail, e-mail, conference calling, long distance and any additional offerings by Intelliverse™ utilized by you. “Intelliverse™” means Voicecom Telecommunications LLC d/b/a Intelliverse, its affiliates and their successors and assigns. Right to Change Terms and Conditions. You agree that Intelliverse™ may change these Terms and Conditions or its rates for any or all portions of the Services at any time upon ten (10) days prior notice. You agree that Intelliverse™ may give you notice of such changes by posting such changes within the Intelliverse™ web site http://www.Intelliverse.com or any of its Services web sites, by email or by conventional mail (based on the address provided by you when you subscribed), that the ten (10) day time period begins to run when the notice is given, and that, by continuing to use the Services after the effective date of such changes, you agree to be bound by any such modified Terms and Conditions of the Services. Billing and Payment. You agree to pay Intelliverse™ all rates and charges. A subscription to the Service may require a credit card number or voided check for billing, depending on your program. By providing your credit card information or a voided check, you grant Intelliverse™ authorization to submit charges to that credit card number or to debit your bank account for your use of the Service. The rates per term for Services are charged in advance of the upcoming term of service. All usage charges for “per minute” rates will be billed in areas based on actual usage. Any other applicable charges (setup fee, payphone surcharges, taxes, over the limit charges, others) will also be billed to you. You acknowledge that the amount charged by Intelliverse™ may vary based on your usage of the Services. Direct billing is due upon receipt. After 30 days from the invoice date any unpaid charges will be subject to a monthly service fee of the lesser of 1.5% of the outstanding balance, or the maximum legally allowable interest rate. If charges applied to your credit card or bank accounts are rejected, Intelliverse™ reserves the right to assess a processing fee. Statements. You will have access to a Statement of Account for each month that you incur charges, detailing your usage during that month. The Statement is not a bill. Charge totals on your Statement may not agree with charges shown on your credit card or bank statement due to differences in statement cut-off dates. Direct billed users’ bill will include a Statement. Unless you notify Intelliverse™ of any dispute regarding your Statement within forty-five (45) days (or such longer period required by law, if any) after the Statement date, or if directly billed the invoice date, the charges on the Statement will be deemed to be accepted by you for all purposes, including resolution of any inquiries made by your credit card issuer, if applicable. Disputes or changes to your account should not be made with your payment. Any changes to your account will be accepted by contacting us through Client Services. Fraudulent and Abusive Use of the Services. Intelliverse™ helps protect you against fraudulent use of your Services with private user names and passwords, credit card verification upon sign up and daily and monthly usage limits. You are responsible for controlling access to and maintaining the security of your user name and password. You shall notify Intelliverse™ of any user names and passwords which are lost, stolen or suspected of being used fraudulently by contacting the phone number noted on your credit card invoice or Statement. You agree you will be liable for all charges incurred prior to and within thirty (30) minutes after you notify Intelliverse™’s Help Desk to deactivate suspect user names and passwords. You agree to not engage in or assist others in fraudulent or abusive use of the Services. Cancellation. The Services will remain in full force until canceled by either party. Intelliverse™ may suspend, interrupt, or cancel your service at any time (i) without notice for non-payment, for any reason which in Intelliverse™’s judgment may preclude it from receiving payment, or for any violation by you of these Terms and Conditions; or (ii) with notice for any reason, with or without cause. If you wish to cancel, call the phone number noted on your credit card invoice or Statement of Account during normal business hours (Monday - Friday, 9:00 am - 5:00 pm EST). After any cancellation, you agree Intelliverse™ has authorization to initiate a charge if there is an outstanding balance. Intelliverse™ will not refund a prorated portion of monthly service fees in the event that you cancel Service part way through the month. To avoid additional monthly charges to your service, your service must be cancelled by the last business day of the month. Subsequent reinstatements of Service after cancellation may be subject to a Service reinstatement fee, at Intelliverse™’s discretion. Indemnification and Release. You agree to indemnify and hold harmless Intelliverse™ and its directors, officers, affiliates, employees, agents, suppliers, subcontractors, and vendors from any damages, losses, obligations, liabilities, claims and expenses (including reasonable attorneys’ fees and other costs and expenses of any suit, action, investigation, claim, or proceeding) of any kind whatsoever, sustained, incurred or required to be paid by Intelliverse™, by reason of or arising out of, directly or indirectly, your use of the Services, or the use of your Service account by another (whether or not authorized by you), including without limitation, any claim of libel, defamation, violation of rights of privacy or publicity. Intelliverse™ reserves the right to assume the exclusive defense and control of any such claim subject to indemnification, but, notwithstanding Intelliverse™’s control of the defense of such claim, you will remain obligated under this indemnity. Disclaimer of Warranty. You acknowledge and agree that Intelliverse™ has not made, and does not make, any warranty or guarantee with respect to the Service, whether express or implied, and that the Service is offered to you “AS IS” and “AS AVAILABLE”. Without limitation of the foregoing, Intelliverse™ makes no warranty that the Service (i) is merchantable, (ii) is fit for a particular purpose, (iii) is or will operate “error-free,” or (iv) is noninfringing of the rights of any third party. You acknowledge and agree that Intelliverse™ cannot and does not guarantee (i) that the Service will be available at all times, (ii) that voice mail, fax mail or e-mail messages or other services will be delivered or received within a particular time, or will be transmitted accurately, (iii) that voice mail, fax mail or e-mail messages will be stored for any particular time, or (iv) that each and every country will be accessible through its access numbers. You acknowledge and agree (i) that Intelliverse™ cannot and does not guarantee, and assumes no liability for, the security or confidentiality of data transmitted to or from the Service, (ii) that no computer system is immune from intrusion, (iii) that data transmitted to or from the Service may pass through many computer systems, and (iv) even encrypted data is only as secure as the encryption method used to protect it and may not offer complete security. Limitation of Liability. YOU AGREE THAT INTELLIVERSE™ WILL NOT BE LIABLE OR RESPONSIBLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, CONSEQUENTIAL, OR SPECIAL DAMAGES, LOSSES, LOST PROFITS, OBLIGATIONS, LIABILITIES, CLAIMS AND EXPENSES (INCLUDING REASONABLE ATTORNEYS’ FEES AND OTHER COSTS AND EXPENSES OF ANY SUIT, ACTION, INVESTIGATION, CLAIM, OR PROCEEDING) OF ANY KIND WHATSOEVER (WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE), SUSTAINED OR INCURRED BY YOU AS A RESULT OF YOUR USE OF THE SERVICE OR THE USE OF YOUR SERVICE ACCOUNT BY ANOTHER (WHETHER OR NOT AUTHORIZED BY YOU), INCLUDING THE LOSS, DELAY OR INACCURACY OF ANY VOICE MAIL, E-MAIL OR OTHER MESSAGE OR SERVICE, ANY LOSS OF CONFIDENTIALITY OF ANY VOICE MAIL, E-MAIL OR OTHER MESSAGE INTENDED TO BE CONFIDENTIAL, OR AS A RESULT OF ANY SUSPENSION, INTERRUPTION OR CANCELLATION OF SERVICE (EVEN IF INTELLIVERSE™ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). IN NO EVENT WILL THE AGGREGATE LIABILITY OF INTELLIVERSE™ FOR ANY AND ALL CLAIMS (WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE), EXCEED THE AMOUNT PAID BY YOU TO INTELLIVERSE™ FOR SERVICE RENDERED IN THE MOST RECENT BILLING PERIOD. Cooperation with Law Enforcement Agencies and Others; Access by Intelliverse™. You agree that Intelliverse™ may cooperate with law enforcement authorities and/or injured third parties in the investigation of any suspected crime or civil wrong attempted or perpetrated by using, or attempting to use, the Service. You agree that it may be necessary for Intelliverse™ to examine any and all portions of the Service and Service sites, including, without limitation, accessing your mailbox, to cooperate in such investigations and also to resolve system problems or mail system errors, and you hereby consent to such examination. Copyright/Trademarks. The trademarks, logos and service marks displayed on Service materials or any Service web sites are the property of Intelliverse™, its affiliates and other parties. You agree that you may not use any such trademark, logo or service mark without the written permission of Intelliverse™ or such third party which may own them. You agree that the Service, and all programs, services, processes, technologies, designs, inventions, materials and software used by Intelliverse™ for or in connection with the Service are owned by and/or are proprietary to Intelliverse™, and you agree not to duplicate, or attempt to duplicate, such Service, or provide any similar service, in whole or in part, directly or indirectly, alone or in cooperation with others; or to translate, reverse engineer, disassemble or decompile any software used or owned by Intelliverse™ for or in connection with the Services. Compliance with Laws. Your Service account may only be used for lawful purposes. You agree that your access to and your use of your Service account is subject to all applicable federal, state and local laws and regulations. Intelliverse™ reserves the right to identify and restrict same or substantially similar electronic mail messages, whether or not commercial, to a large number of recipients (sometimes known as spamming). Because Intelliverse™ has no practical ability to restrict all conduct, communications or content which might violate these Terms and Conditions prior to its transmission on Intelliverse™’s systems, and because Intelliverse™ cannot ensure prompt removal of any such communications or content after transmission or posting, Intelliverse™ does not assume liability to you or others for any failure to enforce the terms of these Terms and Conditions. Incorporation of Tariff. You acknowledge that Intelliverse™’s network carriers may provide certain long distance and other telecommunications services to Intelliverse™ for use by you as a part of the Service. You agree that the terms and conditions (excluding rates and charges) of the applicable FCC Tariffs, as modified from time to time, are incorporated by reference and made a part of this Agreement. You agree to be bound by the terms and conditions of the Carriers’ Tariffs with respect to the interexchange services portion of the Service. Arbitration and Governing Law. Any dispute arising out of or related to these Terms and Conditions or the use of the Service by you (or by another person using your Service account, with or without your permission) shall be submitted to binding arbitration before the American Arbitration Association in Atlanta, Georgia. You agree that all arbitration proceedings shall be before one arbitrator in Atlanta, Georgia, and you waive any objections that might otherwise be available based on improper venue or forum non conveniens. Discovery appropriate to the dispute between the parties and the desire of the parties for a prompt and efficient resolution of the dispute will be permitted. The arbitrator will be bound by these Terms and Conditions and applicable law, and the decision of the arbitrator will be binding on Intelliverse™ and you. The arbitrator will have the power to award costs and expenses (including attorney’s fees) to the prevailing party. The arbitrator’s decision may be enforced in any court of competent jurisdiction. These Terms and Conditions shall be governed by the laws of Georgia applicable to agreements entered into and performed wholly in Georgia.