G-Cloud III Services Service Definition Accenture Agile Development Services © 2013 Accenture All Rights Reserved. 1 Table of contents 1. Scope of services ............................................................................................................................................. 3 2. Approach ......................................................................................................................................................... 5 3. Pricing .............................................................................................................................................................. 6 4. Contacts ........................................................................................................................................................... 7 5. About Accenture .............................................................................................................................................. 7 6. Further Information .......................................................................................... Error! Bookmark not defined. © 2013 Accenture All Rights Reserved. 2 1. Scope of services This document describes Accenture’s Agile Development Services, and should be read in conjunction with the associated Government Cloud III Services documentation. Agile Development: Many Central Government organisations are turning to agile development methods as a more flexible way to deliver technology services to citizens. In the right sort of circumstances Agile development methods can often:• • • Deliver benefits earlier and more frequently than traditional “waterfall” delivery methods Be less expensive to find and correct defects Reduce the cost of future solution increments Accenture Delivery Methods (ADM) for Agile Development Accenture’s Delivery Methods for Agile Development incorporate a range of services across multiple stages of the software delivery lifecycle: Accenture Delivery Methods for Agile Development Scope of Services Accenture has included the following Agile Development services on the G Cloud framework. We will be happy to discuss specific Agile Service requirements with our clients. Solution Planning. Support to plan your Agile Development project. From “Initialising” the project to “Developing” the objectives and necessary support structure, “Validating” the approach and “Transitioning” into Delivery. © 2013 Accenture All Rights Reserved. 3 Project and Programme Management. Support to implement Governance, maintain control and track progress on the Agile Delivery project. Change Enablement. Services to ensure that the Agile-Developed software is accepted into the customer’s organisation. Support to enable and/or transform the organisation to ensure the best possible circumstances for the benefits of the change to be realised. Application Management. Service Delivery, Service Management, Operations Management and Operations Support Services. In addition to the 4 types of Service defined above – “The Software Lifecycle” defined by ADM for Agile is highly dependent on feedback and adaptation to adjust plans, implementations, deliverables and support as changes occur in the customers’ vision and business needs. The major phases of the lifecycle – supported by and included on this framework entry - include:- Accenture Delivery Methods for Agile Development The Software Lifecycle © 2013 Accenture All Rights Reserved. 4 2. Approach World Class Delivery: Accenture’s world-class delivery capabilities bring together our global reach, industrialized assets and deeply skilled technology and industry professionals—all focused on generating measurable business value for our clients through reliable, cost-effective and consistently high quality services. We meet our clients’ immediate business challenges while simultaneously helping them to define and deliver next-generation innovations through the power of our close, collaborative relationships. No one is better at delivery than Accenture. With 167,000 professionals in more than 50 centres, Accenture offices and client locations, the Accenture Global Delivery Network is unmatched—delivering management consulting, technology and business process outsourcing services using a range of Accenture Delivery Methodologies. Our clients are the biggest names in their industries as well as emerging powerhouses. Accenture Delivery Methods (ADM) for Agile Development: The Accenture Delivery Methods for Agile Development is a methodology which is designed to deliver solutions to the customer’s business requirements frequently and consistently. ADM for Agile is a highly disciplined, collaborative and flexible approach that delivers essential business value and quality capabilities, quickly and frequently. This is achieved by reusing agile best practices as well as being compliant to the CMMI. Accenture Delivery Methods (ADM) for Agile Development. Core Values and Principles ADM for Agile Development is grounded in a set of Core Values and supporting Principles that guide individuals in making decisions, prioritising work, and interacting with stakeholders. Our Core Values are the foundation of how we deliver our professional services to our clients at every stage of the Development Lifecycle. © 2013 Accenture All Rights Reserved. 5 Our Agile Approach: Inspection and Adaptation: One of the core values of ADM for Agile is being Adaptive. Adaptive describes our ability to continuously inspect and adapt our practices to satisfy our customers. We do this by building in a “Plan -> Do -> Inspect -> Adapt” feedback loop for each iteration of development and solution delivery: Accenture Delivery Methods (ADM) for Agile Development. Our “Adaptive” Core Value - PLAN involves a two-level process that evaluates customers priorities at every iteration start and then breaks down those priorities into executable tasks for the iteration (or Sprint) - DO includes not only design and coding to execute the tasks, but also developing tests with code and then build and execution of those tests on the daily work products - INSPECT utilizes our continuous integration environment and testing processes to perform daily inspection of the quality of our solutions. - ADAPT includes demonstration of the iteration work products to customer and stakeholders as well as a team retrospective on the execution of the iteration. This feeds back into the next planning cycle to reflect new customer priorities for the product as well as adjustment of ADM for Agile processes to enable improved execution. 3. Pricing Our unit price of £713 per day represents a blended day rate for systems integration, agile development and implementation of Cloud Services. This blend is based on our experience in implementing these kinds of services for customers across industry in the UK. Our commitment is to work with you to define the appropriate scope and deliverables to achieve the desired outcome at the best value for money for you. If the work to deliver the Cloud service is more advisory in nature then our blended rate may increase to £1299 per day or higher. This increase reflects the need for more senior, more experienced staff to be involved in the delivery of these types of service. © 2013 Accenture All Rights Reserved. 6 4. Contacts Matthew Coates (Global Lead, Accenture Cloud Services – Strategy) Email: matthew.coates@accenture.com Telephone: +44 207 844 0247 Sundip Bhatnagara (Technology Account Lead – UK Health) Email: sundip.bhatnagara@accenture.com Telephone: +44 207 844 4275 5. About Accenture Accenture is a global management consulting, technology services and outsourcing company, with approximately 261,200 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$27.9 billion for the fiscal year ended Aug. 31, 2012. © 2013 Accenture All Rights Reserved. 7 Copyright © 2013 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered © 2013 Accenture All Rights Reserved. are trademarks of Accenture. Copyright © 2012 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. 8