NAVIGATING
TECHNOLOGY
Tools for Student Success
Updated 7/20/14
IDENTIFICATION
Photo ID Card
In an effort to enhance safety & security all students are required to wear their ID card
Benefits:
• Borrow Library books
• Access the Fitness Center
• Present ID to enter buildings, events,
and programs
• Swipe your ID Card for quick
processing in Student Services areas
Lost ID Card Replacement:
• $10.00 fee, payable at the Bursar’s
Office in C-110
• Present paid receipt in the ID Office
in C-101 to obtain a replacement
Tips:
• ID Office Location C-101
• Phone Number 718-482-5554
• Office Hours
 Monday- Thursday
9:00 a.m.- 8:00 p.m.
 Friday 9:00 a.m.- 5:00 p.m.
 First and third Saturdays
of each month
9:00 a.m.- 2:00 p.m.
Link: http://laguardia.edu/publicsafety/ID
IDENTIFICATION
Campus Systems ID (EMPL ID) and Passwords
My LaGuardia provides access to all LaGuardia web based applications
Benefits:
• Single sign-on access to eTools:
 LaGuardia Email
 ePortfolio
 eCareer
 Library
 LaGuardia VIP
Tips:
• Username: Firstname.Lastname
• Password: Eight digit CUNYfirst (EMPL ID)
and the last two digits of the year you were
born
Link: http://my.laguardia.edu
IDENTIFICATION
CUNY Systems ID and Passwords: CUNY Portal
Benefits:
• Access to
 Blackboard
 Degree Audit
 e-MALL
 CUNY Alert
Tips:
• If you get locked out of CUNY Portal:
 Verify the username & password and wait two hours before next log-in attempt
 If you forgot your username or password, click the link for “Account and
Password Reset”
 If all fails, send an email to blackboardsupport@lagcc.cuny.edu
Link: https://cuny.edu/portal
IDENTIFICATION
CUNY Systems ID and Passwords
Benefits:
• Course registration
• Review and pay your bill
• Check for service indicators
• View grades
Tips:
• Claim your CUNYfirst account
• Password format
 8 characters long
 1 uppercase letter
 1 numeric or special character
• Visit the LaGuardia website for tutorials about using CUNYfirst and what to do if you
are unable to log in
Link: https://cuny.edu/cunyfirst
LOOKING FOR HELP OR
INFORMATION
LaGuardia Website Navigation
Organized content that is
easy to find
Benefits:
• User-friendly site with clear
and logical navigation
• Connects current and
prospective students with
College resources
Tips:
• Use the search bar to quickly
find what you are looking for
Link: https://laguardia.edu
LOOKING FOR HELP OR
INFORMATION
LaGuardia Mobile App
Benefits:
• Emergency contacts
• Building maps
• My LaGuardia access
Apple App Store
•
•
•
•
Ask LaGuardia
News & Events
Course Catalog
College Directory
Google Play Store
•
•
•
Photo & Videos
Library access
Athletics information
Mobile Web
LOOKING FOR HELP OR
INFORMATION
My LaGuardia
Benefits:
• Single sign-on access to
LaGuardia and CUNY
applications and tools
• Explore
 Academic Profile
 Student Financial
Services
 Student Services
 Career Planning
Tips:
• “Ask an Advisor” button
connects you with an
advisor for your major
Link: https://my.laguardia.edu
LOOKING FOR HELP OR
INFORMATION
CUNY Website Navigation
Benefits:
• Single sign-on access to
CUNY applications and tools:
 Blackboard
 Degree Audit
 e-MALL
 CUNY Alert
Tips:
• Use Mozilla Firefox for the
best experience with CUNY
applications
Links: https://cuny.edu
LOOKING FOR HELP OR
INFORMATION
Public Search Engines
Benefits:
• Conduct research and find
information
Tips:
• Google Scholar for research provides
a simple way to search for scholarly
literature all from one place.
• Search across many disciplines and
sources, including articles, theses,
books, abstracts and court opinions,
from academic publishers,
professional societies, online
repositories, universities and other
web sites
Links:
http://google.com
http://scholar.google.com
LOOKING FOR HELP OR
INFORMATION
Social Networking
Social Media is a part of LaGuardia’s communications
Benefits:
• Enhances student social engagement, student-to-student interactions, involvement
with campus life, and cultivates a stronger campus community
Tips:
• Use a #hashtag(s) to facilitate discussions on Twitter and Facebook
• More and more faculty are integrating social media into their classes
Links:
http://facebook.com/LaGuardiaCC
@LaGuardiaCC
http://flickr.com/LaGuardiaCCollege
http://youtube.com/LaGuardiaCCollege
ADMINISTRATIVE WEB
APPLICATIONS
Office 365
Benefits:
• Use Microsoft Outlook Web App or Microsoft Outlook to view and send emails from
your LaGuardia email account
• Access to OneDrive Content and Instant Messenger
Tips:
• Accessible from My LaGuardia
• Install the email client on your
Smartphone for easy access
Link: http://laguardia.edu/office365
ADMINISTRATIVE WEB
APPLICATIONS
CUNYfirst: Registration and Bill Pay
Benefits:
• Search classes
• View class availability
• Register for or drop classes
• View grades
• Access unofficial transcript
Tips:
• Visit the LaGuardia website for:
 CUNYfirst Student Help
 CUNYfirst Training Guides for
 Students
Help with claiming your Account,
Step by Step instructions, and
more.
Link: http://laguardia.edu/cunyfirst
ADMINISTRATIVE WEB
APPLICATIONS
Degree Audit
Web application that helps students track academic success and progress towards their
degree
Benefits:
• Easy to understand check box format that displays requirements for your major
• Acts as a self-advisement tool
• GPA calculator
• Option to download or print
Tips:
• Review your Degree Audit with an advisor as it may impact your financial aid eligibility
• Visit the LaGuardia website for training materials and more information
• Contact the Student Information Center (SIC) at studenthelp@lagcc.cuny.edu for
assistance
• Accessible from My LaGuardia and CUNYfirst
Link: http://laguardia.edu/degreeaudit
ACADEMIC WEB
APPLICATIONS
eCareer
eCareer can help you learn more about yourself
Benefits:
• Select the right major
• Learn about occupations
• Make wise career decisions
• Identify job opportunities
Tips:
• Username:
firstname.lastname
• Password:
Eight digit CUNY EMPL ID +
the last two digits of the year you
were born
Link: http://laguardia.edu/ecareer
ACADEMIC WEB
APPLICATIONS
Blackboard course management system
A virtual learning environment and
course management system that
provides access to class content 24/7
Benefits:
• View announcements from the
course Professor
• Access class lectures
• View grades
• All material is course related
Link: http://laguardia.edu/blackboard
Tips:
• Don't see a course on Blackboard?
 Your Instructor may not be using it
 Make sure you are registered for the
course and have not been dropped
 Check for holds on CUNYfirst
• Set LaGuardia as your College:
 Login to CUNY Portal > My Profile >
Modify > "Fiorello H. LaGuardia
Community College" > Save
• Blackboard Learn app available (fee applies)
• Visit the LaGuardia website for:
 Training materials
 Announcements, alerts and news
 Resources & guidelines
ACADEMIC WEB
APPLICATIONS
ePortfolio - Digication
Web based portal for accessing your work, tracking your academic growth and planning
your career
Benefits:
• Represent yourself and your
education
• Collect and save coursework
• Showcase accomplishments
• Create digital résumé to send to
employers
Tips:
• ePortfolio tutorials available on the
LaGuardia website
Link: http://laguardia.edu/eportfolio
You will learn more about
ePortfolio from your class
professors, and in workshops
offered by ePortfolio staff
ACADEMIC WEB
APPLICATIONS
Library Research
The Library helps Students with academic writing and much more
Benefits:
• Find books, articles, videos,
and CDs
• MLA and APA citation style
guides
• Request books from other
libraries
Tips:
• You can borrow iPads
and laptops from the Library
Media Center
Link: http://laguardia.edu/library
COLLEGE ASSETS
AVAILABLE
TO
STUDENTS
Open Computer Labs and Study Halls
Open for academic use to students currently enrolled in classes
Benefits:
• Computer and internet access for research
• Software applications on PC and Mac
• Access to printing
Tips:
• Locations: B-333, E-101
• For Hours of Operation call: (718)482-6101/8725/5452
• To access the computers:
 Username: Live@LaGuardia username (minimum 20 characters including dot)
 Password: CUNYfirst ID (EMPL ID) and last two digits of the year you were born
Instructional Services and Media Distribution (ISMD) staff can assist with technical
problems in the study halls, not the content of it such as advising or homework
COLLEGE ASSETS
AVAILABLE
TO
STUDENTS
Academic Printing
Live@LaG Print manages printing in computer labs and classrooms
Benefits:
• Live@LaG Print allows you to monitor how many pages are in each print job, and see
the history of completed print jobs
Tips:
• Each student is provided with a balance of
400 pages per semester
• Students can check their balance by visiting
http://liveprint.laguardia.edu from a campus
computer
• Take advantage of Academic Printing in the
Cyber Café
Links:
http://laguardia.edu/liveprint
http://liveprint.laguardia.edu
COLLEGE ASSETS
AVAILABLE
TO
STUDENTS
Departmental Computer Classrooms and Labs
Smart classrooms are equipped to accommodate all students
Benefits:
• Tutoring and assistance is available in labs that are equipped with software to meet
specific courses needs
Tips:
• Accounting Resource Lab B-320
• ESL Lab E-201
• Math Tutoring Lab MB-44
• Nursing Labs E358, E328
• Reading/Communication Skills Lab E-114
• Speech Centers C-249, C-220, C-222
• Television/ Video Studio M122
• Video and Multimedia Labs M122 & E301
• Writing Center B-200
• Smart classrooms have dedicated Tech Support (separate from IT)
COLLEGE ASSETS
AVAILABLE
TO
STUDENTS
Campus Wide WiFi
Unrestricted access to the internet while on campus
Student Internet Access
Benefits:
• WiFi is available throughout campus
• Quick access to e-tools on the go
Tips:
• WiFi disconnects after 15 minutes of inactivity
• Students can only access WiFi through one device at a time
Link: https://it.laguardia.edu/WiFi_How-To.pdf
Access the internet without logging in to WiFi by using computers in the Cyber Café
Benefits:
• Equipped with 22 computers, the Cyber Café is on the first floor of the C Building
Tips:
• Open Monday- Friday 7:30 a.m.- 8:30 p.m., and Saturday 7:30 a.m.- 2:30 p.m.
Link: https://laguardia.edu/student-services/cyber-cafe
PC SOFTWARE
TECHNOLOGY
STANDARDS
College Computers
Provides resource for academic research, studies & typing assignments
Benefits:
• B333 has 250 PCs and 14 Macs
• The Library has 100 PCs and 6 Macs
• Web browsers available: Chrome, Internet
Explorer, Firefox, Safari
Tips:
• Know your CUNY EMPL ID for faster printing
• Make sure to log-out from all personal accounts
• Save work online to OneDrive or Office 365, or locally to a flash drive
Link: https://laguardia.edu/ISMD/Technology/Computer-Labs/
PC SOFTWARE
TECHNOLOGY
STANDARDS
General Use Software
Provide students with necessary software applications for academic success
Benefits:
• Students have access to the following software applications to complete their course
work: Microsoft Office 2010: Word, Excel, Access, PowerPoint
Tips:
• Shortcuts
 CTRL+C
 CTRL+V
 CTRL+Z
 CTRL+S
Copy selected text
Paste copied text
Undo
Save the document
• All software is available on all PCs and web based Office 365
• Free Computer Workshops are available to students
Link: http://laguardia.edu/workshops
PC SOFTWARE
TECHNOLOGY
STANDARDS
Specialized Use Software
Provide students with access to classrooms equipped with Specialized Software
Benefits:
• Access to: Maplesoft, SPSS, Adobe CS6, QuickBooks
Tips:
• Adobe CS6 is available on Mac computers in the Library and B333 Study Hall
• Besides accessing SPSS, Maple, and QuickBooks in B333 and Library, take
advantage of Accounting and Math Lab in B320
Dreamweaver is a web
development tool
SPSS is for statistical
analysis
Photoshop is image editing
software
Maplesoft analyzes,
explores, visualizes, and
solves mathematical
problems
Flash is a vector image creator
and animator
Fireworks is a bitmap and vector
graphics editor
QuickBooks manages
payroll, inventory, sales
and other needs of a
small business
PERSONAL DIGITAL DEVICE
INTEGRATION
Free Microsoft Software (DreamSpark)
Provides students with access to Microsoft Software for learning and research-ware
Benefits:
• Math, Engineering & Computer Science majors can download free software for
Operating Systems, Development, and Server tools
Tips:
• What is required to download
and use DreamSpark?
 A PC with a Windows
 An Internet connection
(broadband suggested)
 An Internet browser
 A Windows Live ID account
Link: http://dreamspark.com
PERSONAL DIGITAL DEVICE
INTEGRATION
CUNY e-MALL: Free and Discounted Software
CUNY students can purchase software at significantly discounted prices
Benefits:
• Save up to 75% on software, including
 Microsoft Software
 MS '10 & '13 for PC
 MS '08 & '11 For Mac
 MS Windows 7
 MS Windows 8
Tips:
• Did you know that you can get Free McAfee Antivirus
Enterprise for PC & MAC?
• Free Maplesoft software download available
• Must be CUNY Affiliated
• Log in to CUNY Portal to access the e-MALL
Link: http://cuny.edu/portal
PERSONAL DIGITAL DEVICE
INTEGRATION
WiFi Configuration and Guidelines
WiFi capable devices can access the internet anywhere on campus
Benefits:
• Connect to the internet via Laptop, netbook, tablet, iPad or smartphone
Tips:
• Easy to use WiFi How To guide available on
the Information Technology homepage
Link: http://laguardia.edu/it
PERSONAL DIGITAL DEVICE
INTEGRATION
Email Client and Auto Forward
Email forwarding automatically sends emails from your LAGCC account to your
personal account
Benefits:
• Use one unified e-mail to check messages
• Set up your email client from your smartphone
Tips:
• How to forward an e-mail:
 In the Outlook Web App, click Settings > Options > Account > Connected
accounts > Forwarding > enter alternate email
Link: http://laguardia.edu/office365
NAVIGATING
TECHNOLOGY
Tools for Student Success
Updated 7/20/14