Quad/Graphics, Inc. 1900 W. Sumner Street Hartford, WI 53027 (262) 673-1148 Wednesday, Janurary 20, 2010 Claims Administrator NewPage Corporation Damage Prevention 8540 Gander Creek Drive - 2nd Floor Miamisburg, OH 45342 Dear Claims, Please review the following information regarding ten rejected rolls of Barbie Collector Catalogue stock (PO# 324896), purchased through Strategic Paper Group (Order# 96111-405). Your order number is 0086496837. The rolls are located at our Hartford, Wisconsin facility. Quad Claim Number: 1001200501 OWNER: Barbie Collector Catalogue Lot Number: 176737 BRAND: ORION GLOSS 10% PCW SIZE/BWT: 51.5" x 60# *** See attached roll report for itemized breakdown *** At the time of unloading this railcar, gouged and wrinkled rolls were found to be present. No rolls will be held. We will strip the damaged portion from the rolls prior to press. Please use the attached photographs as evidence for this claim. Please credit upon receipt of claim: Strategic Paper Group Michele Weber 8750 W Bryn Mawr Ave Suite 520 Chicago, IL 60631 If you should have any questions, please feel free to contact me at your earliest convenience. Sincerely, Quad/Graphics, Inc. Matt Anderson Paper Claims Department, Hartford Ph. Fax (262) 673-1526 cc: Tami Heinz (Barbie Collector Catalogue) Jason Ruble (NewPage Corporation) Michele Weber (Strategic Paper Group) Jim Lombard (Wisconsin & Southern) (262) 673-1670 matt.anderson@qg.com Quad/Graphics, Inc. 1900 W. Sumner Street Hartford, WI 53027 (262) 673-1148 Quad Claim Number: 1001200501 OWNER: Barbie Collector Catalogue Lot Number: 176737 BRAND: ORION GLOSS 10% PCW Quad Roll# Mill Roll# Receipt# Reason for Rejection 407393082 MP3H0A0702222 WC27281 407393090 MP3H0A0701199 WC27281 407393091 MP3H0A0702299 407393092 SIZE/BWT: 51.5" x 60# Dia./Strip Weight/Lbs. TRANSIT BURST / WRINKLE 5/8 227 TRANSIT BURST / WRINKLE 1/2 184 WC27281 TRANSIT DMG - GOUGES 3/8 136 MP3G0A0701336 WC27281 TRANSIT BURST / WRINKLE 1/8 46 407393093 MP3G0A0610236 WC27281 TRANSIT BURST / WRINKLE 5/8 230 407393094 MP3G0A0701236 WC27281 TRANSIT DMG - GOUGES 1/8 45 407393095 MP3H0A0702241 WC27281 TRANSIT BURST / WRINKLE 1/2 182 407393096 MP3G0A0701136 WC27281 TRANSIT DMG - GOUGES 1/16 22 407393097 MP3G0A0701367 WC27281 TRANSIT DMG - GOUGES 1/8 46 407393105 MP3H0A0702260 WC27281 TRANSIT BURST / WRINKLE 1/8 46 Total Weight: 1,164