RE9 Product Presentation Script What to Bring: Bring TWO bags ONLY and a small amount of product. You want this business to look simple and you want it to BE simple. THIS IS KEY TO ATTRACTING BUSINESS PARTNERS! Arrive 20-30 minutes early to set up. Bag one contains: • Bring an RE9 set and the Lift Gel, Cellular Renewal Mask and 1-2 other favorites from other lines (Primer, Fizz Sticks, etc.) • Small 3 oz. plastic cups for sampling fizz sticks (if applicable) • Awaken Sea Salt Scrub or Seasource Detox Spa Salt Scrub (to do with guests by the sink) • OPTIONAL: Mini Purses (order at expressyourselfonline.com) for Mini Purse Booking Game • Gifts for Left/Right Game and Mini Purse Booking Game (optional) o have 6-8 little gifts/samples with you per event and put them in little organza bags (4x6 bags on www.nashvillewraps.com work great, or use clear bags tied with ribbon. Be sure you label everything (use stickers with your name, ID, email, phone number and website if you have one) and include your business card. Ideas for gifts: o purchase samples of Makeup Primer #7582, Detox Hair Mask #7225 and RE9 Targeted Sample Pack #844 (order on arbonne.com, Shop Online, Business Aids tab…do NOT use RE9 face samples as gifts) o purchase mini FC5 hand/foot crèmes (item #9168/#7464 under business aids – available for purchase by DMs and above) o purchase full size products using your $125s for $25 o Host gift (i.e. Awaken Sea Salt Scrub, Awaken / Unwind Lotion or Bath Gel, FC5 Hand Crème, FC5 Foot Crème - use your $125s for $25 to get the full size gifts) Display products on the table with the gold RE9 bag / make fizz sticks, detox tea with a slice of lemon or orange for sampling (if you’d like) / set up ABC news video and pause after commercial / set Catalogs to the side with Guest Profile, Order Form and pen to hand out as guests arrive Bag two contains: NOTE: The Product Presentation Script and all documents, labels and before and after pictures shown below can be found at http://wealthinwellnessnation.com/pages/product-presentations • Product Presentation Script (or your iPad, laptop, etc.) • iPad/laptop to play ABC News video (if you or your host have one-if not, skip this in the script) • Enough for each guest: o Catalogs (with 20% off for PCs labels on them and your contact information) o Guest Profile Sheets and Order Forms o Arbonnize Your Home and New PC Free Product List (one on each side, laminated or in page protector) o Close Sheet & RE9 Marketplace Comparison (one on each side, laminated or in page protector) o Pens • RE9 Clinical Results Pictures, Before & After Pictures (one on each side, laminate or put in page protectors secured with metal ring) • Calculator • Fun clipboard with your Open Date Card (fill in your open dates prior to event) • Host Planner Brochures (#2872 from Business Aids) • Prospect/Curiosity Folders (visit http://wealthinwellnessnation.com/pages/business-opportunity and look under Prospect/Curiosity Folders for information to include) 1 RED WRITING:WHAT YOU DO, NEED TO KNOW/BLACK WRITING: WHAT YOU SAY Start within 15 minutes of scheduled start time. Before everyone arrives, tell your hostess you need for her to gather her guests 15-20 minutes after the scheduled start time so you can get started. You don’t want people to have to leave early and not place orders. Also tell her that you’d like her to share a little bit about her favorite Arbonne product(s) if she has one or more. AS GUESTS ARRIVE give each person a Guest Profile, a pen and a Catalog OPTIONAL: Set mini purses on the table and tell them you’ll let them know what they’re for at the end. Offer to let them try the Sea Salt Scrub on the back of their hand at the sink. Get to know guests so that they relate to you. Ask them questions: How do you know the hostess? / How was your day? / What do you do? Let them answer How long have you been doing that? or You must love that! (helps you to know if they’re happy with what they do…if not, at the end when closing, tell them you think they’d be great at Arbonne/have they ever thought about doing something like this?) How do you know the hostess? / Have you lived here long?/ Do you have kids? / What do you like to do in your free time? etc. **Have guests complete the Guest Profile while waiting to get started. Serve guests Protein Bars, Fizz Sticks/Detox Tea with slice of lemon or orange and a little honey or agave nectar (can serve hot or cold). __________________________________________________________________________________________ PRESENTATION: Host thanks everyone for coming and shares about her favorite Arbonne product(s). If launching a new business partner: • Thanks so much for coming tonight to support ___ with his/her Arbonne business. I am so excited to partner with ___ and she/he is a great asset to our team! I am looking forward to helping ___ build her/his business and I predict it won’t be long before he/she has earned her/his white Mercedes Benz with Arbonne! • We are going to tell you why __ decided to start his/her business with Arbonne and what makes our products different. • _____, why don’t you share with everyone a little bit about your favorite products and why you decided to get started with your business? (new consultant shares their I story). If doing regular workshop: • Hi everyone! I’d like to thank _____ for inviting you all over. I met ___ through ___, and for hosting tonight, I’d like you to give you this ___ as my thank you. CONTINUE: • You all should have a Guest Profile sheet…at the bottom you will see a section for your Wish List, so as we are sampling the products, feel free to jot down your favorites in that section. • Just as a little ice-breaker and to get to know each other a little better, I’d love for us to go around the table, say your name, and answer one of these questions, “If I could grant you one wish for your skin or your health, what would it be?” OR “If time and money were no object, what would you be doing with your life today?” (let guests answer) 2 • Great! I’d also like to thank all of you for coming. Tonight is all about you! You will get to sample some of our products that are all Pure, Safe and Beneficial, and I will tell you a little about the Arbonne Difference. Now, I’d like to tell you a little about how I got started… WHY ME: Keep this personal…be relatable. Watch Cammy Lee video on team website on how to write your “I story”. My name is ___, and I’ve been with Arbonne for ___ days/months/years. I am married/single/kids and I have lived in ___ for ___ months/years. My background is in ___ and I currently ___. I was introduced to Arbonne by ___ and initially I thought that Arbonne was ___. I was excited/afraid/a little nervous ___, but I really ___ (wanted to change my situation/fell in love with the products). • I decided to start Arbonne business because ___, and I’m so happy I did because I will be able to ___ / I have had the opportunity to ___ because of my Arbonne business. • I am on track to ___ (promote to the next management level / earn ___) and I feel so much better knowing I am ___ (building a significant second stream of income/a plan “B”) that I can work into the nooks and crannies of my busy life. Not to mention, I’m having a ton of fun doing it! • • • • WHY ARBONNE: So, how many of you have heard of Arbonne before ____ invited you here tonight? (Let them answer). Well, Arbonne has been the “best kept secret” for over 30 years, but not for long! • It’s my job to share the Arbonne Advantage with others. • All of Arbonne’s products are certified vegan, gluten free and contain no artificial ingredients. • They are formulated based on the highest Swiss standards, but they are made right here in the U.S. • Arbonne is also cruelty-free…we don’t test on animals and we are eco-friendly. • We are committed to providing products that are not only safe for you and me, but also for our environment. Another great thing about Arbonne is that we don’t pay models to advertise our products. Everyone in our catalog is an Arbonne consultant, including the men! And the people on the cover represent the 4 countries we are in. Isn’t that awesome? So, how many of you would say your health is one of the most important things to you? • Well, you’re in luck, because there are 2 gateways to your body that you have total control over: your mouth & your skin. • What you put on your body and in your body may affect how fast and how well you age. 3 Most of us know that what we eat affects our health, but what we put ON our skin matters also. • Many people aren’t aware that takes just 26 seconds for something you put on your skin to be absorbed into your bloodstream. • That’s why so many medicines like nicotine and birth control are delivered via patch (transdermally) Every Arbonne product is designed to promote health, wellness and anti-aging from the inside out. My hope is that you will walk away with a completely different perspective on your health AND the products that are sitting at your house right now. • Most of us are already purchasing body wash, shampoo, moisturizers, cosmetics, protein shakes, energy drinks, etc. • But many people aren’t aware of the low-level toxins in their everyday products. • Did you know that the European Union has banned over 1200 chemicals from their personal care products? The FDA has banned just 10. • Arbonne self-regulates according to the world’s highest standard, the European Union, and we strive for products that are pure, safe and that deliver results. Refer to ABC 2 minute clip: If desired, play 2 minute video: http://abcnews.go.com/WNT/video/untested-chemicals-beauty-products-16247696 CONTINUE: Pass out “Arbonnize Your Home” flyer and say, Look over this sheet and count up the products on the left that you are currently are using. • With Arbonne, we simply show you how to redirect those dollars you are already spending to products that are healthier and safer for you, and • we can also show you how to turn that expense into an income. • In just a minute you’ll get to try some of our amazing products, and I think you’ll hear some interesting information you’ve never heard before. But first, it’s important for you to understand what sets Arbonne apart from all the other products in the marketplace, so I have a story for you, and a little game called the LEFT RIGHT game. (If there are more than 5-6 people, you’ll want to pass around 2 or more gifts) • I’ve got a gift here that you can take home tonight if you are the winner. • Here’s how the game works: I’m going to read the Arbonne story, and each time I say the word “left”, pass the gift to your left. And each time I say the word “right”, pass the gift to the right. The person holding the gift at the end of the story is the winner…so you’ll want to listen carefully. OK…here we go! 4 Arbonne’s philosophy is to provide pure, safe and beneficial products. Arbonne products combine the best of science and nature, using the purest and finest ingredients that perform to get the RIGHT results. Each formulation undergoes extensive voluntary testing in independent labs to ensure safety. RIGHT next to pure and safe is Arbonne’s third philosophy--beneficial. Our proprietary formulas deliver incredible results. It’s just not RIGHT to spend money on products that don’t work, RIGHT? Our founder, Petter Morck knew that most products being LEFT on people's skin were not the healthiest for them. Our skin is the largest organ of the body that protects all the other organs. You might be asking yourself, what are the ingredients that should be LEFT off of our skin? That is a good question! For starters, a common ingredient in most skin care is MINERAL OIL, which is simply highly refined crude oil. Using mineral oil on the skin is similar to covering your skin in plastic wrap! It creates a barrier on your skin that does NOT allow ingredients to be absorbed. That barrier does not allow toxins to be released from the skin either. That's just not RIGHT! Second, mineral oil dehydrates skin by pulling water and moisture RIGHT from the bottom layers where skin is regenerating. Signs at marathons warn runners against using products containing mineral oil before a race because it impedes respiration. PARABENS are another ingredient that are just down RIGHT bad! Parabens are a preservative that have been linked to breast cancer. It is not easy to find products without parabens or mineral oil, but it is so important to your health to be sure that these are LEFT out of your products. So be sure that parabens, mineral oil and petroleum-based products are never LEFT on your skin! Go home tonight and check your labels! You will be amazed! ARTIFICIAL COLORS AND FRAGRANCES have no purpose being LEFT on the skin either. Soaps, shampoos and body washes are drying to the skin and leave scum on the surface layer, just like on the bathtub, and can strip the skin of its precious acid mantle and natural moisture. The RIGHT pH would match the acid mantle of the skin, which functions best at a pH of 5.5 to 6.5. When the acid mantle is preserved, it acts like a bug zapper to germs and bacteria. All of Arbonne’s products are formulated to match our skin’s acid mantle. We call that pH correct, or should we say, pH RIGHT? 5 Last but not least, let’s talk about ANIMAL BY-PRODUCTS. Did you know the most prestigious cosmetic companies in this country purchase ingredients from Rendering Plants? Does anyone know what a rendering plant is? These are collection centers for animal LEFT-over parts from slaughterhouses, road kill, euthanized animals and old restaurant grease. Cosmetic companies use the rendered, greasy by-products for lipstick, eye make-up, foundation, facial creams and soaps. These animal by-products still contain hormone altering chemicals and toxins, and 97% of the skin care and makeup sold contain animal fat unless it says otherwise on the bottle. All of these ingredients are not RIGHT for the skin, and you won’t find them in any of our products. So, to sum it up, Arbonne is the RIGHT company, with the RIGHT philosophy, the RIGHT ingredients, and the RIGHT products that give the RIGHT results. Aren’t you glad you’re not LEFT in the dark anymore about what’s not RIGHT? The End: The guest who is left holding the prize is the winner! For more on animal by-products & toxins, refer to the articles (Animal By-Products & Toxic Burden) and videos (Mike Rowe, ABC & Good Morning America) on the Product Knowledge tab of www.wealthinwellnessnation.com. RE9 Anti-Aging Insert So, who here would like to turn back the hands of time? (as you say this, nod your head and get them to agree with you) That is exactly what these products can do for you! Does anyone know the two most important contributors to the health of your skin? • 1) is the sun, and 2) the skin care products we use. • The natural aging process is only responsible for 10% of the damage to our skin! How we take care of our skin is responsible for the other 90% of aging. • So, if you want to control 90% of how you will look as you age, Arbonne's RE9 Anti-Aging line is for you! This line is constantly working every time you apply it to PREVENT, REPAIR and REVERSE the signs of aging. Each product is formulated to help your skin produce more collagen and elastin, which will help with sagging eye lids, under eye circles, and droopy skin. Have them turn in their catalog to the page with the individual RE9 Advanced products (page 19). 6 RE9 Advanced has clinically proven, visible results in as little as 24 hours! Here is some independent clinical research, as well as some before & after pictures that speak for themselves: (pass around clinical trial pictures & before and after pictures or show on ipad/computer) • It’s the only line on the market with 9 different anti-aging elements. You’ll see commercials for products that have one or two elements, but never all 9. • We beat out the #1 department store brand and the leading MLM brand in all 5 areas of anti-aging: redness, pore size, skin tone, lines & wrinkles, and texture! Now, we are going to try some of the products so you can feel the difference immediately. • If you have just 2 minutes before you go to bed, you can get the results of these 6 steps. • Just a pea sized amount (less than one pump) is all you need, because they are extremely concentrated. • Because you have portion control, this system will last you about 4 months on average. TIP: Test each product on the back of one hand, except for the Smoothing Facial Cleanser. Just hold it up. Or you can ask if the guests would like to go to the sink to wash their faces and then they can try the rest of the steps on their face (ask your host if this is ok beforehand and let her know you’ll need to borrow some face towels if guests choose to do this). Some may choose to wash their faces, others just do it on their hand. RE9 Facial Cleanser: Some people think just rinsing with water works fine, but would you ever wash your clothes or dishes without adding soap? Just like your windshield, your face picks up environmental debris during the day. Washing your face gives your skin a rest from harmful irritants we are exposed to daily. Our cleanser will foam with water and cleanses and hydrates without stripping the skin of its natural oils because it is pH correct, which is so important. • Remember, it’s not good for your skin to feel “squeaky clean” because that means you’ve stripped it and removed the protective acid mantle that will fight off bacteria. • It even removes eye makeup and lipstick. Okay, now everyone pick a hand to try these products. (or if they washed their face, have them apply product to their face). Regenerating Toner Does your skin ever feel tight and dry right after you finish washing your face? It's because the water you rinsed with stripped the natural acid mantle. 7 • This toner immediately restores your acid mantle to bring your pH balance back to a 5.5 to 6.5 to keep your skin dewy and soft. • Plus, it’s packed with nutrients that absorb immediately and it helps to minimize pores. • Hold it about 6-8 inches from your face and spray directly on it then just let it dry. • Or just squirt two pumps into the palm of your hand, rub them together and smooth the toner over your face…there’s no need for cotton balls any more! They just soak up and waste your products. Intensive Facial Serum The serum is the magic product. Your skin will drink it in and it will jump-start the metabolism of your skin. • This is a powerful blend of clinically proven, collagen-supporting ingredients that FIRM and LIFT your skin, and it feels like silk. • The alpha hydroxy acids in the serum break down the glue that holds dead skin cells together so your skin is prepared to absorb moisture, which is your next step and is so important to anti-aging. • It helps to give your skin that “healthy glow” and it’s scientifically proven to diminish the appearance of lines, wrinkles and acne scars by encouraging collagen production. Eye Crème This is SO many people’s favorite product! Arbonne's eye crème is loaded with very powerful botanicals that work quickly every time you use it. • Using your ring finger, gently tap your ring fingers together and lightly pat the product around the orbital bone area around your eyes (show them how). Be sure not to RUB...just pat gently and don’t get it too close to your eyes. • You’ll only use a 1⁄4 pump of this product each time as a little bit goes a long way. • This exclusive blend supports collagen, reduces puffiness and diminishes dark circles and wrinkles. • If you have extra, you can put some on your lips to help with fine lines, or anyplace else you’d like to target. Does anyone know why we should use an eye crème vs. a regular moisturizer around our eyes? • Your skin has different thicknesses in different areas…the body is like cardboard, the facial skin is like stationery, but the eye skin is like tissue paper. It is very sensitive and the tissue is a lot more delicate. • If you put a regular moisturizer around your eyes, year after year, you’ll stretch out your oil glands, which can cause puffiness and sagging. Just as you would never put foot cream on your face, don’t use regular moisturizers around the eyes. You need something that is specifically formulated for the eye area. • The eyes are one of the first places people show aging, so you should start using a good eye crème in your 20s for prevention. 8 Day Crème Sun exposure is a huge part of aging skin, and your skin is exposed to rays from the sun every day, no matter where you live. • This is your skin’s protector for the day and it does 2 very important jobs - SPF 20 provides perfect sun protection while still pouring moisture into your skin. • Moisture is your best friend when it comes to reversing aging. • Arbonne also offers an “extra moisturizing” day crème for the winter months or if your skin is really dry. Night Crème This is the most important step! Do you know what happens in your body while you sleep? Your body repairs its cells. It is the same with our skin. Your skin gets damaged every single day. This night crème repairs all the damage that we have done to our skin throughout the day and encourages cell recovery while we sleep. • Many people NEVER use night cream because they think they will wake up in the morning feeling all greasy, but that won’t happen with ours! • Because we don’t use mineral oil, these ingredients soak in to the deep layers of your skin and don’t sit on top like cheap night creams that contain mineral oil. So, remember, the day crème is your protector, the night crème is the corrector! So those are the products you use everyday. But I want to share with you two other products in our anti-aging line that everyone loves: Lift Gel This is a facelift in a bottle. • It firms and tightens the skin within seconds of application and it supports collagen production in the skin. • If you put around one eye or one side of your face, you can see and feel the difference almost immediately! Cellular Renewal Masque This is one of my favorite products for instantly improving your skin. When you need your skin to look better within 24 hours, this is your go-to product. This product will immediately help minimize fine lines and wrinkles and refine the tone and texture of your skin. • The older we are, the more dead skin cells we have. That’s what makes our skin look dull. • The Alpha and Beta Hydroxy Acids in the mask break down the cellular “glue” that holds the dead skin cells together. • Two other powerful ingredients in this masque are Papaya and Pineapple, which provide a deeper level of exfoliation. • They remove dead cells, fine lines and wrinkles. In fact, the men that work on pineapple farms in Hawaii who harvest pineapple year after year have no visible fingerprints because of their daily exposure to pineapples. That’s how effective an exfoliator pineapple is! http://creationwiki.org/Pineapple 9 Let me give you one final skin care tip: When you use all of these products TOGETHER you will get the quickest, most dramatic results! So we offer a special that gets you 20% off and even 40% off the entire set, plus one free product! Now share 1-2 other favorites from other lines: Makeup Primer I’d like to share a little bit about one of everyone’s favorite products, which is our Makeup Primer. Everyone LOVES this product! (put a little on the back of their hand) • You use the primer after your moisturizer, and before your foundation. • Many primers contain mineral oil, so they feel heavy and make your skin feel greasy. Because we don’t use mineral oil, your skin can breathe and it never, ever feels heavy. • Our primer is weightless and feels like silk. It helps to fill in pores, minimizes fine lines and wrinkles, and even reduces redness. • Your makeup will just glide on and because it helps diffuse light, it keeps your makeup looking flawless throughout the day so you don’t need to touch up. • It is a smart product and it will help to hydrate your skin while mattifying the oilier parts. It is AMAZING! Energy Fizz Sticks (Pass around sample cups) This is what we call our Healthy Energy Drink – It helps you save money, lose weight and increase energy! • They come in citrus and pomegranate flavors and contain NOTHING artificial. • They have only 12 calories per drink and have less than 1 gram of sugar with NO artificial sweeteners vs. 140 calories, and 39 grams of sugar in one can of Coke. • These can replace expensive coffees, energy drinks, Gatorade and diet soda. At about $1.25 per drink, ours cost much less than the expensive coffees and unhealthy energy drinks on the market. • And they’re super convenient. You can keep them in your purse or desk and just pour it right into your water bottle. • Our energy drinks also contain the “Happy Vitamin” which is Vitamin B. We have B6 and B12, which reduce depression, fight fatigue and headaches, and reduce sugar cravings! Finish Presentation: WHY YOU? WHY YOU Before I wrap up, I want to talk about how internet shopping is leading a lot of people to another stream of income. I never would have thought I’d be doing something like this ___ months/years ago. In fact, most Arbonne consultants never envisioned themselves in this business, but they found themselves loving the products and naturally sharing their results. So, I’d like to take just a couple of minutes to share a little more about what’s possible. There is wealth in wellness, and starting an internet-based wellness business has never been smarter! 10 • Arbonne gives you “flexible entrepreneurship”, where you can work part time, right alongside what you’re currently doing, and you can earn a full-time income. It doesn’t seem possible to do that by building this kind of business, but you can. • We build our business with small product presentations like this, or one on one with coffee appointments, but our end goal is an online shopping network, where we teach people how to redirect the money they are already spending and shop for healthier products online at a discount. Shopping online is the wave of the future, and… • Our entire business is internet-based. You can literally run this business from your laptop and your cell phone. We have a simple system for success, and you do NOT have to carry an inventory or deliver products. “I’m not sure where I’ve caught you in your life, but in this economy, most everyone is looking for a second stream of income, a way out of corporate America, a way to get out of debt, or for a Plan B, just in case. With Arbonne, you can start earning money right away. You can work part-time and earn a few extra hundred dollars each month, or even a few thousand dollars each month. And the average income at the top management level is $22,000 per MONTH, and that’s for working part time. There are incentive trips all over the world, Tiffany jewelry and a Mercedes Benz Cash Bonus program when you reach the VP levels. There are no glass ceilings, so the income opportunity is unlimited. It’s all up to your and your efforts.” Share where you are at and where you are going! I want to wrap up by telling you about the different ways you can be involved with Arbonne. Pass out Close Sheets now with RE9 Cost Comparison on the back. With all of these options, you will get pure, safe, ultra-prestige products that WORK, and you can shop at very competitive prices that are often much less than the price you would pay at a health food store, department store, dermatologist, or spa. And we stand behind our products with a 45-day money back guarantee. 1) The first way is to become a Client. • As a client you’ll shop at the catalog prices. You will get great customer service from me and I’ll keep you up to date on specials and fun events. If you like to shop at a discount, you’ll love our popular Preferred Client Program, which is the second option. 2) As a Preferred Client: • You can join Arbonne for just $20 and save 20%! With the deal on the left, you can "Get Arbonnized” with your choice of $150 in products, save 20%, and you’ll get to choose one FREE product from a list of Arbonne favorites…up to a $50 value (have them flip over their 11 Arbonnize Your Home sheet to see New PC Free Product List). This deal will get you started with just your basics. But the next deal is what everybody does because it is so awesome! • You can get an Ultimate Value Pack, where you can choose any $325 in products for just $200…so you can get your entire RE9 Advanced Anti-Aging set (or your 30 Day Feeling Fit Kit), for just $200, which is almost a 40% discount! And, you’ll get to choose one FREE product with this deal too…so you can get your makeup primer, fizz sticks, or the face lift product for FREE! So, as you can see, that is why this is our most popular deal! • If you flip over your page, you’ll see a marketplace cost comparison…you can see that a Lancome anti aging system at the mall is over $550, so Arbonne’s is a super great deal on a Swiss anti aging system that really works! Our RE9 set includes a cleanser, toner, serum, eye crème, day crème and night crème, it takes just two minutes a day, and it retails for just $323. Everyone loves our anti aging set…it accounts for 40% of our total sales! • So, when you sign up as a Preferred Client, you’ll get to shop at a minimum of 20% off for an entire year! And, after your first year, it’s just $15 to renew. 3) The third way to be involved with Arbonne is to be a Consultant, like me. It’s just $79 to become a Consultant and you will shop at a minimum 35% discount and have the ability to turn your everyday expenses into an income. A lot of people have some assumptions when they think about doing something like this… • First, they think you have to be really good at sales, which really isn’t true. You want to be kind and you want to be hard-working, and if you’re those two things, then you can go to the top level in this company. Being sales-y in this business only works against you. This business is really about helping other people, because you can’t be successful in this business without helping others. • The 2nd thing people assume is that you have to invest a lot of money to get started, but we can help you get started no matter what your financial situation is. • The third thing people assume is that it requires a lot of time, when the truth is, most all Arbonne consultants get started while they’re working a full time job. “Full time” in Arbonne is actually only 8-10 hours per week. So if you think that you’re interested in learning about how you can work a little bit more now to have the life you want later, definitely let me know. It might not be for you, but what if it is? What if it’s the best thing that’s ever happened to you? Worst-case scenario, 30 minutes of your time might just lead to making a new friend! But it could be just what you’ve been wanting and what you’ve been looking for. And there is a fourth way you can be involved with Arbonne, and that’s by hosting an event of your own! We all know how much fun we had tonight and Arbonne has a very generous Host Rewards program…Arbonne hosts earn an 80% discount...with just $250 in sales, you can get $125 in products for just $25, PLUS you get a $50 product for FREE! 12 It’s always my goal to schedule at least two more events so I can continue to pass along this information to more and more people. I want to share these products with as many people as I can because I believe in Arbonne’s pure, safe, and beneficial philosophy, especially in this day and age. A lot of people like to host once every 6 months and get everything at 80% off…which is a much better deal than you’ll get anywhere in the retail market, and you don’t have to worry about exposing yourself and your family to all those harmful chemicals! You can host your own Anti Aging Workshop and have a few friends over, like we did tonight. Or you can do an “Ultimate Facial” and have a few friends over for a spa-quality facial. Or you can do a “Wellness Workshop” that is a lot of fun! We’ll blend up a Reese’s Peanut Butter Cup shake or a Junior Mint shake for you and your friends, and we’ll sample homemade protein bars and our all-natural energy drinks! So what I’d like to do is meet with everyone individually, so I can help you get the best deal. I have never paid full price for Arbonne and I don’t think anyone else should either! • If you haven’t already, I’d like to have each of you fill out the Guest Profile so that I know where your interests lie. • At the bottom, you can work on your wish list - everything you’d love to get if money were no object. • Then we’ll prioritize and I’ll work within your budget to get you the very best deal. • Tonight, we’re shopping to help our host get her host rewards, so get whatever fits into your budget. Keep in mind that everyone always wants more than they can afford, so you can have your own Arbonne event and get yourself some free and discounted products. So, as I meet with everyone, you can be thinking about that and I’ll share with you my open dates and we can get you penciled in. I’ll start with _______, unless someone else needs to get going first. OPTIONAL: “And, anyone who pencils in a date with me tonight to have a get together can earn $175 in products for FREE!!!” OR offer your 35% discount on their order that night if they book with you…just be sure they understand you’re giving your discount in exchange for them hosting an event for you, so tell them not to cancel on you : )! _____________________________________________________________________________ OPTIONAL: If you play the Mini Purse Game (Have 6 purses on the table…not 4…not 8….6. Always have 4 CUTE ones that are empty and 2 that have “Enjoy your free gift”). And if you pencil in a date with me tonight for your own Ultimate Facial, Anti-Aging or Wellness Workshop with your friends, you get to choose one of these cute little purses! And inside some of the purses is a slip of paper and you can win a Free Gift which you’ll get at your get-together. (get whatever fits into your budget…you can just give her a pamper pack – 1-2 sample packs in an organza bag or use your $125 for $25 to give a full size salt scrub or hand/foot crème) Don’t tell me yet about the purse...you can let me know what you’d like to do when we meet, and whoever meets with me first gets “first dibs” on the purses! I’ll start with _______, unless someone else needs to get going first or wants first choice of these cute little purses! 13 Move on to THE CLOSE THE CLOSE: Invite to SHOP - Invite to BOOK - Invite to JOIN YOUR TEAM! Stay in the SAME ROOM with them! Bring this with you and have it open to these notes as you’re closing people. Be sure you have your 3 “stacks” of information: 1. Shop: Close Sheet, New PC Free Product List, Catalogs, Calculator, Pens, Order Forms, RE9 Marketplace Cost Comparison 2. Book: Fun clip board with your completed Open Date Card and Host Planners from Arbonne. Know when you’re available to do groups and/or follow up coffee appointments with potential business builders. 3. Join the Team: Prospect/Curiosity Folders 1) Invite to SHOP: So, ___, what were you most interested in? What did you have on your Wish List? (let her answer). Great! Well, I’d like to explain how you can get it all at a great price! Here are our most popular deals. Review the “Close Sheet” & go over the different packages: For just $20, you can join as a Preferred Client, and you can purchase your products at 20% off for an entire year! And with a $150 order, which you’ll save $30 on tonight, you can choose one FREE product from this list (show the Free Product for New PCs sheet). OR You can purchase the Ultimate Value Pack, which is what most people do. You can get your choice of $325 in products for just $200, which is about 40% off! So, you could get your entire RE9 Advanced Anti Aging set or the 30 Day Feeling Fit Kit for just $200! AND you can choose one FREE product…you can get your makeup primer, the fiber boost, or the RE9 facelift product for FREE! “So, ___, what would you like to get started with? Would you like to get the “Get Arbonnized” deal or the “Ultimate Value Pack?” WAIT for them to answer. Write up the order & get payment information (or enter it into computer under Host Rewards). If needed, flip over the Close Sheet and refer to the “RE9 Marketplace Cost Comparison” for Anti Aging Workshop. “You can see on this cost comparison that a Lancome anti-aging system at the mall will cost you over $550… so you can see what a really great value ours is! And because our products are so concentrated, a little bit goes a long way. Our products should last you about 4 months, on average if you’re using the proper amount. So ____, what would you like to get started with? I’ll help you get the very best deal…would you prefer the “Get Arbonnized” deal or the “Ultimate Value Pack?” WAIT for them to answer. Write up the order and get their payment information. Move on to Step 2: Invite to BOOK 14 2) Invite to BOOK: Have your OPEN DATE card on a “cute” clipboard “So, ___, you can get the rest of your wish list at 80% off by having a get together of your own. I’m sure you know 3-4 people who are into anti aging/wellness/free facials? You can have a few friends over for a Wellness Workshop and they’ll get to try a Reese’s or Junior Mint protein shake, protein bars, all natural energy drinks. Or you can have a few friends over for a complimentary spa-quality facial. It’s a ton of fun! Why don’t we go ahead and just pencil in a date? (show your open date card). Would you rather have it on a weekend or a weeknight?” (let her choose a date) Optional (if playing purse game): And if you pencil in a date with me now, you’ll get to choose one of these cute little purses to take home and a possibly win an additional Free Gift at your event. Great, ___! Here is our Host Planner that reviews our Host Rewards program. I’ll write the date of your event on the front, and I’ll call you tomorrow (or asap) so we can go over everything. You can also choose a free gift from my basket and we’ll have so much fun at your event! Write her name on the open date card. DO NOT go over Host Rewards…you can go over that LATER when you are Hostess Coaching. Give her a Host Planner and let her pick a purse (if applicable) and let her pick a free gift from your basket/bag also…have samples of makeup primer, hair mask, mini hand/foot crèmes in an organza bag with your business card). Or if they have the same circle as the host, “You know, ___ had a bunch of people who couldn’t come tonight…you could have a different themed event (Wellness Workshop, Ultimate Facial) and earn an 80% discount! Here are my open dates… Be sure to ask them for REFERRALS if they are not wanting to HOST!! Move on to Step 3: Invite to JOIN YOUR TEAM (ask everyone…you never know, and they may know someone who’d be interested)! 3) Invite to JOIN YOUR TEAM “_______, after hearing what I shared tonight about the business, would you be willing to hear a little bit more about the income side of Arbonne, or do you know someone who might be interested?” OR “___, have you ever thought of doing something like this? You’re so ___ and I think you’d be great at this. You’re the kind of person I’d love to have on my team…” If they say no, don’t give them any information. Tell them “Thanks so much for coming! It was so nice meeting you and I’ll be in touch to see how you’re doing with your products.” If they say Yes: “Great! Take this home and look it over. Are you available tomorrow at say 15 2pm for a quick coffee to chat a little more?” Give them a prospect/curiosity folder. Know your schedule so that you know what times you are available to meet. You can also email them the Opportunity Video and/or an Adventures In Arbonne video. IF SOMEONE IS LEAVING WITHOUT ORDERING ANYTHING, ASK: “Do you want to be on my email list so you can take advantage of any special discounts and new products that come out?” ~REMEMBER if people are afraid to switch their skin care that night, then let them try the skin care in their homes within the next 2 weeks. Set up an RE9 or FC5 set drop off…do NOT give them a sample there, tell them you’ll drop a demo set to them later. IMPORTANT!!! Give each guest appropriate take home info: CLIENT – They just paid full price...so, thank them with a makeup primer or hair mask sample pack, or a mini hand or foot crème...you’ve just made 35% off of their purchase...so, show your appreciation!!! Be sure to ask them for REFERRALS if they are not wanting to HOST...tell them you build your business from referrals and they will get FREE GIFTS when their referrals make a purchase! NEW PC – Same as Client...their purchases over a lifetime will put more than $1000 a year in your pocket if you stay in touch with them! Thank them with a makeup primer or hair mask sample pack, or a mini hand or foot crème to show your appreciation. Be sure to ask them for REFERRALS if they are not wanting to HOST...tell them you build your business from referrals and they will get FREE GIFTS when their referrals make a purchase! HOST – same as above Plus, HAND WRITE the date of her event ON THE FRONT COVER of her Host Planner or Catalogue. You will call her tomorrow to confirm date, go over any questions she may have and remind her to have at least 3-4 other friends attend, so she can get her $175 in products for $25 (or FREE if you decide to pay it for her)!!! POTENTIAL BB – Curiosity/Prospect Folder and all things given to Host if they book a Get Together or follow NEW PC if they do not book. SET A DATE & TIME (call or coffee appointment) to do a business opportunity presentation and answer questions, etc. Be sure to CALL EVERYONE back within 3 days of placing their orders to ensure they got their order ok. Be sure to CALL EVERYONE back within 3 weeks to see how they are liking their products (remind them about 45 day money back guarantee), see if they want anything else, maybe to host a party, ask for referrals, maybe to look further at becoming a consultant, to invite to a meeting or event you might be having, etc. Be sure to CALL EVERYONE back within 3 months as a regular Customer Service call...ask questions and do the same thing you did at 3 weeks. 16