Riverside Community College District Development of Salary Plans - Presentation to Resources Committee of the Board - January 2009 Prepared by: Neville Kenning Vice President Public Sector Consulting Brenda Danenhauer Consultant Kamaron Durocher Senior Technical Analyst © 2009 Hay Group. All rights reserved. Riverside CCD Development of Salary Plan Presentation January 2009.ppt 1 Table of Contents Introduction to Hay Group Hay Group Experience With Community Colleges Project Methodology Why Was This Project Done? Project Process What Was the Core Methodology? What Are the Key Recommendations as an Outcome of This Project? What is the Potential Fiscal Impact of These Recommendations? Action Items and Next Steps © 2009 Hay Group. All rights reserved. Riverside CCD Development of Salary Plan Presentation January 2009.ppt 2 Introduction to Hay Group Established in Philadelphia in 1943 47 countries/88 cities 2,370 employees 10,000+ clients Worldwide © 2009 Hay Group. All rights reserved. Riverside CCD Development of Salary Plan Presentation January 2009.ppt 3 Hay Group Experience with Community Colleges Hay Group understands the issues associated with the conduct of a classification, job evaluation and compensation study for a Community College District. This experience has been gained through working with Districts such as: San Diego CCD Victor Valley CCD Rancho Santiago CCD Foothill-DeAnza CCD North Orange County CCD Santa Rosa JC South Orange County CCD Santa Fe CC Mt. San Antonio College Santa Monica College Mira Costa College Salt Lake CC Kern CCD Contra Costa CCD © 2009 Hay Group. All rights reserved. Riverside CCD Development of Salary Plan Presentation January 2009.ppt 4 Project Methodology – The Components of an Effective Classification and Compensation Plan Compensation Philosophy Classification The Description of Work Job Evaluation The Measurement of Work Pricing (Pay Structure) The Value of Work Pay Delivery The Recognition of Performance of Work Plan Administration © 2009 Hay Group. All rights reserved. Riverside CCD Development of Salary Plan Presentation January 2009.ppt 5 Why Was This Project Done? In August 2007, Hay was requested to conduct and audit of the process and outcomes of a classification and compensation study that had been conducted for RCCD in the period 2005-2007. The audit was concentrated on four components: Review of the job evaluation and grading of positions; Review of the definition of the survey market for the classified and management surveys; Review of the selected benchmark positions and instrument used in the surveys; and Analysis of the survey data and review of the recommended salary structure. © 2009 Hay Group. All rights reserved. Riverside CCD Development of Salary Plan Presentation January 2009.ppt 6 Why Was This Project Done? (cont’d) A summary of the conclusions of the Audit is as follows: Job Evaluation Some Variances Definition of the Survey Market Appropriate Selection of Benchmarks Extensive and appropriate Survey Instrument Appropriate and consistent with sound survey practices Data Analysis and Development Significant weakness and lack of credibility Recommended Salary Structures Significant weakness and lack of credibility © 2009 Hay Group. All rights reserved. Riverside CCD Development of Salary Plan Presentation January 2009.ppt 7 Why Was this Project Done? ( cont’d) As a result of that report, RCCD contracted with Hay to address three specific components that RCCD viewed as critical in order to have credibility to optimize the likelihood of successful implementation. These were: − The evaluation of all classifications using the Hay method of job evaluation and the training of an RCCD Job Evaluation Committee; − The Development of Recommended Salary Structures and the re-costing of the fiscal impact of these recommended structures; and − Development of an implementation plan in order to optimize the likelihood of acceptance and implementation of the recommendations. © 2009 Hay Group. All rights reserved. Riverside CCD Development of Salary Plan Presentation January 2009.ppt 8 How Was the Project Done? The following steps have been undertaken in this project: Evaluation of all RCCD classifications by Hay using the Hay Guide Chart®-Profile Method of Job Evaluation; Formation of an RCCD Job Evaluation Committee and the training of that Committee in the Hay Guide Chart®-Profile Method of Job Evaluation; Meeting of the RCCD Job Evaluation Committee facilitated by Hay for the purpose of RCCD review and buy-in to the relative ranking of positions based on the evaluation of job content; Updating of market salary data from the date of the previous salary survey; Development of Grade Structure Options; Development of Salary Structure Options; Costing of the Fiscal Impact of the Salary Structure Options; and Preparation and Presentation of a Project Report. © 2009 Hay Group. All rights reserved. Riverside CCD Development of Salary Plan Presentation January 2009.ppt 9 What Was the Core Methodology? The Hay method of job evaluation is the most widely used method of job evaluation in the world and is used in all industry sectors, including extensive use in the public and education sector. It measures job content in three key areas: − − Know-How – The total of every kind of knowledge and skill required for acceptable job performance, measured in three dimensions: − Practical, technical, specialized knowledge; − Managerial, supervisory skills; and − Human Relations skills. Problem Solving – The intensity of the mental process which employs Know-How to identify, define and resolve problems measured in two dimensions: − Thinking environment; and − Thinking challenge. © 2009 Hay Group. All rights reserved. Riverside CCD Development of Salary Plan Presentation January 2009.ppt 10 What Was the Core Methodology? (cont’d.) − Accountability – The effect of the job on end results, measured in three dimensions: − Freedom to act; − Type of job impact on end results; and − Magnitude of job impact on end results. In addition to these three factors, which are known as job content, the methodology also measures job context. These factors include: − Physical Effort: Handling of light, medium or heavy weight materials in normal to difficult work positions or unusual circumstances which results in physical exertion. − Environment: Exposure to objectionable or noxious conditions such as dirt, dust, fumes/gases, extreme temperatures or wide fluctuations in temperature, moisture, odors, noise which results in physical discomfort. − Hazards: Exposure to mechanical, electrical, chemical, biological, or physical factors which involve risks of accident, personal injury, health impairment or death. © 2009 Hay Group. All rights reserved. Riverside CCD Development of Salary Plan Presentation January 2009.ppt 11 − Sensory Attention: Requirements for concentrated levels of sensory attention, including seeing, hearing, smelling, testing, touching which may vary in intensity, duration or frequency. Hay wishes to publicly acknowledge the time commitment given by representatives of Management, Classified and Confidential Staff who were trained in this methodology and reviewed the internal alignment of classifications: Ruth Adams Cindy Conley Art Alcaraz Debra Creswell Ed Bush Vivian Gonzales Gina Salazar Donna Plunk Cid Tenpas Jim Sutton Eugenia Vincent © 2009 Hay Group. All rights reserved. Riverside CCD Development of Salary Plan Presentation January 2009.ppt 12 What Are the Key Recommendations as an Outcome of this Project? 1. Adoption of a Grade Structure For an organization the size of RCCD, ease of administration of the classification and compensation plan is enhanced if a grade structure is adopted. In addition, it is important that grade structures be based on the principles of job evaluation used to measure and differentiate job content. Hay provided to RCCD four different grade structures based on a point-grade conversion. RCCD chose two options for development of grade and salary structure recommendations and then choose one of those two as the basis for allocation of classifications and costing purposes. © 2009 Hay Group. All rights reserved. Riverside CCD Development of Salary Plan Presentation January 2009.ppt 13 What Are the Key Recommendations as an Outcome of this Project? ( cont’d) 2. Adoption of Salary Structures In establishing recommended salary structures, it is very important to understand two key concepts: − Internal Equity − External Competitiveness A pragmatic and practical approach to the creation of a salary structure will be based on the appropriate balance of these two important principles. Hay recommends that RCCD adopt a grade and salary structure that incorporates the concept of a job content grade and a pay grade. For the vast majority of positions, these two grades will be the same. However, the market does not pay all jobs of the same content the same. There are some positions which, while they belong in the same grade as others based on job content, the market is paying them a premium over others of the same job. Examples are typically in such job families as Nursing, Information Technology and Trades. © 2009 Hay Group. All rights reserved. Riverside CCD Development of Salary Plan Presentation January 2009.ppt 14 What Are the Key Recommendations as an Outcome of this Project? ( cont’d) In developing the salary structures, Hay took into consideration: − the relativity to the market of the current salary structures; and − a level of competitiveness that will enable RCCD to attract and retain the quantity and quality of employees it needs to meet its mission and objectives. Salary Structures were developed for Management, Classified and Confidential and were done within a similar step structure as currently exists. © 2009 Hay Group. All rights reserved. Riverside CCD Development of Salary Plan Presentation January 2009.ppt 15 What is the Potential Fiscal Impact of these Recommendations? The fiscal impact is typically based on the following: − The cost to bring employees who are below Step 1 in the proposed ranges to Step 1; and − The placement of employees on to the next highest step in the proposed salary range. Management Classified Overall © 2009 Hay Group. All rights reserved. $ to Proposed Minimum 106,000 260,000 366,000 $ to Next Highest Step 136,000 410,000 546,000 Total Cost To Implement 242,000 670,000 912,000 Riverside CCD Development of Salary Plan Presentation January 2009.ppt 16 Action Items and Next Steps Negotiate new salary schedule and implementation strategy with CSEA. Discuss salary schedule with management/confidential representatives. Propose Implementation classified and management to proposed “next” step. Based on budget availability, develop “phased in” implementation strategy. Depending on negotiation timeline, anticipate bringing salary schedule and implementation strategy to Board for approval in June 2009 with an effective date of July 1, 2009. © 2009 Hay Group. All rights reserved. Riverside CCD Development of Salary Plan Presentation January 2009.ppt 17