[ FOLIO
HEADER ] ]
[ L ABORATORY
ANALYINSIDE
TICS SOLUTIONS
MAXIMIZE YOUR
LABORATORY RESOURCES
FOR INCREASED PRODUCTIVIT Y
[ L ABORATORY ANALY TICS SOLUTIONS ]
The proof that you can do more with less, is what
Waters Laboratory Analytics brings to you.
Waters recognizes that laboratories
around the world are being stretched.
We have made it our goal to provide
laboratories like yours with the tools
to make evidence-based decisions
on which improvements are needed
to increase efficiency.
Waters Laboratory Analytics
integrates instrument services and
laboratory analytics to give you
unprecedented visibility into the
utilization, efficiency, and financial
implications of your laboratory’s
instruments and people.
ADVANCE YOUR
BUSINESS WITH WATERS
LABORATORY ANALYTICS
■■
Uncover new areas of cost savings
■■
Maximize the efficiency
of existing assets
■■
Optimize workflow processes
■■
Justify new technology adoption
■■
Integrate with Lean Six
Sigma initiatives
Improving Laboratory Operations
Waters offers a range of laboratory
analytics tools and services for Empower
Software users that help maximize
laboratory resources for increased
productivity and cost savings:
■■
Empower Laboratory Analytics
Provides prebuilt, administration,
resource utilization, and method
robustness dashboards.
■■
Empower Driven Services
Resource Management Report
Offers customized, comprehensive
resource utilization, laboratory
workflow optimization, administration,
compliance, custom fields, and service
reports based on your specific goals
and objectives as well as detailed
analysis and recommendations by
expert Waters consultants.
■■
Empower Driven Services
EDS365
Supplements the Resource Management
Report by providing customized,
resource utilization, and administration
dashboards electronically for daily
monitoring of performance data.
Empower Laboratory Analytics
WATERS LABORATORY
INFORMATICS SOFTWARE
BUILT-IN ANALYT IC S FOR EVALUAT ING LABORATORY P ERFORMANC E
CONVERTING SCIENTIFIC DATA
INTO USEFUL INFORMATION
Empower Chromatography Data Software has helped numerous laboratory
dependent organizations streamline processes with advanced data collection
and reporting capabilities.
Now, the software also assembles and displays critical chromatography performance
metrics in five prebuilt, easy-to-view, analytics dashboards so that you can focus on
what’s most important – the interpretation of key information, not its collection.
Waters Laboratory Informatics Software
provides a powerful suite of solutions
for instrument control, scientific
data management, scientific search,
network integration, and compliance
management to streamline analytical
laboratory operations.
Our Informatics solutions have
helped leading pharmaceutical,
environmental, food & beverage,
and chemical materials organizations
reduce costs, accelerate decision
making, improve laboratory
effectiveness, and get products
to market faster.
IM P ROV E YOU R DECISION MAKING
Empower Laboratory Analytics* dashboards let you quickly and accurately determine
how laboratory resources are being used, without significant manual effort. You will be
able to make evidence-based decisions on which improvements are needed to increase
laboratory efficiency.
*Only available with Empower 3 Software, Feature Release 2, and later releases.
USERS
DATA
INSTRUMENTS
EMPOWER
DATABASE
EXCLUSIVE DATA
EXTRACTION TOOLS
RESOURCE
MANAGEMENT
REPORT
SERVICE EVENT
INFORMATION
INTERPRETATION
END USER
FEEDBACK
T HE RM R FOCUSES ON
T HESE K EY A REAS:
■■
Business analysis – summarizes
goals and objectives for RMR
■■
Summary of recommendations
– consolidated list of
recommendations based
on analytics
■■
Technical Analysis Resource
Utilization – analysis of systems
and user trends
■■
Laboratory workflow – analysis
of process workflows and trends
■■
Administration, compliance and
ice analysis – time to service
statistics, service trends, and
performance maintenance status
Empower Driven Services
Resource Management Report
A CUSTOMIZED COM P REHENSIV E RESOU RC E UT ILIZAT ION REPORT
BASED ON YOU R SP ECIFIC GOALS
The Resource Management Report (RMR)
provides detailed comprehensive analytics
based on metadata from your Empower
Software System. The analyses and
recommendations provided by Waters expert
consultants can help you make informed
decisions for managing assets within your
Empower network environment – resulting
in optimized workflows which increase
productivity and provide real cost
savings to you.
Customized analyses
and recommendations
A Waters Business Impact Consultant
meets with you to establish the goals and
objectives that are most meaningful to you.
Information such as runtimes, instrument
usage, error messages, sample reruns,
dates and times of usage, is gathered
and analyzed. Detailed analyses and
recommendations are then compiled into
the RMR so you don’t have to spend the
time gathering and interpreting the data.
BENEFIT S OF T HE RMR
■■
Customized analysis
■■
Identify and reduce error messages
■■
Recommendations provided
by expert consultants
■■
Identify compliance risks
■■
Better plan for capital expenditures
■■
Evaluate opportunities to shorten
■■
Maximize system utilization
■■
Better manage resources
■■
Improve laboratory workflows
■■
Identify training needs
runtimes with UPLC®
■■
Schedule routine maintenance at
low productivity times
[ L ABORATORY ANALY TICS SOLUTIONS ]
Empower Driven Services
EDS365
MONITOR YOU R MET RIC S ON A DAILY BASIS W IT H DASHBOA RDS
Empower Driven Services (EDS365) is a web-based dashboard solution that provides
detailed analyses of critical chromatography performance data. EDS365 is comprised
of complete, prebuilt analysis modules that are flexible so you can focus on what’s most
important to you. EDS365 supplements your Resource Management Report (RMR) so you
can monitor your laboratory metrics more closely in-between RMRs.
View updated information daily
The EDS365 information is updated on a daily basis so you always have the latest
information at your fingertips; allowing you to make faster business decisions to improve
your laboratories’ efficiency. The analysis dashboards are flexible, so you can select
the timeframe of interest and view these dashboards as frequently as needed.
Example of workflow analysis dashboard.
BENEFIT S OF EDS365
■■
Reduce the time and cost of collecting and analyzing data
■■
Detect and evaluate system usage trends to increase efficiency
■■
Access updated critical system utilization data daily if needed
■■
Accelerate decision making
EM POW ER LABO RATO RY
ANALYT IC S LET S YOU:
■■
Access critical system
usage information
■■
Maximize system utilization
■■
Manage resources
■■
Identify training needs
■■
Identify process improvements
■■
Plan for capital expenditures
■■
Identify opportunities
to improve sample turnover
time using UPLC Technology
ADVANCE THE BUSINESS
OF SCIENCE WITH EMPOWER
DRIVEN SERVICES
SALES OFFICES:
Austria 43 1 877 18 07
Australia 61 2 9933 1777
Optimize laboratory resources
through continuous improvement
and lifecycle asset management.
Empower Driven Services
integrates instrument services and
the business analytics managed
by Empower Software to uncover
efficiencies and cost savings never
seen before.
Belgium and Luxembourg 32 2 726 1000
Brazil 55 11 4134 3788
Canada 1 800 252 4752
China 86 21 6156 2666
Czech Republic 420 2 617 11384
Denmark 45 46 59 8080
Finland 358 9 5659 6288
France 33 1 30 48 72 00
Germany 49 6196 400 600
BE ASSURED
Hong Kong 852 2964 1800
CHOOSE WATERS
GLOBAL SERVICES
Hungary 36 1 350 5086
India 91 080 49292200 03
Waters Global Services focuses
on optimizing Waters products
with superior service, support,
upgrades, training, and Waters
Quality Parts.®
Ireland 353 1 448 1500
Israel 9723 3731391
Italy 39 02 265 0983
Japan 81 3 3471 7191
Korea 82 2 6300 4800
PROVEN SATISFACTION
Mexico 52 55 52 00 1860
For thirteen consecutive years,
an independent quality auditing
firm has ranked Waters Global
Services best-in-class in providing
expert technical knowledge, quick
resolution of system issues,
and process support.1
The Netherlands 31 76 508 7200
Norway 47 6 384 6050
Poland 48 22 101 5900
Portugal 351 21 893 61 77
Puerto Rico 1 787 747 8445
Russia/CIS 7 495 727 4490 / 290 9737
Singapore 65 6593 7100
1
Spain 34 93 600 9300
Sweden 46 8 555 115 00
Achievement in Customer Excellence (ACE)
Award, CustomerSat, Inc., 2007-2013;
NorthFace ScoreBoard Award ,sm Omega
Management Group Corporation, 2001-2006.
Switzerland 41 56 676 7000
Taiwan 886 2 2501 9928
UK 44 208 238 6100
US 1 800 252 4752
Waters Corporation
34 Maple Street
Milford, MA 01757 U.S.A.
T: 508 478 2000
F: 508 872 1990
www.waters.com
Waters, UPLC, Empower, T he Science of W hat’s Possible, Waters Quality Parts,
and ACQUITY UPLC are registered trademarks of Waters Corporation. All other
trademarks are property of their respective owners..
©2014 Waters Corporation. Printed in the U.S.A.
June 2014 720004900EN AO-PDF