2Xalt, Inc. Leadership and Management Essentials of Success in Today’s Fast Paced Culture 9/22/2015 2Xalt, Inc. Dr. Justin Thompson © 2Xalt, Inc. All Rights Reserved 2015.0012WP (lead-manage) Leadership and Management Essentials of Success in Today’s Fast Paced Culture 2Xalt, Inc. Dr. Justin Thompson CEO, 2Xalt Inc., Viera FL Lead or Manage It’s an age-old debate. Is there a tangible difference between leadership and management? Are the differences merely semantic? If there is a difference, which is more important, and why? In this article we’re going to review the meaning of leadership, the meaning of management, and discuss why we should care. In many ways the differences can be subtle, yet they are quite distinct. This distinction can be a matter of life or death for organizations that don’t know the difference – and end up forcing, or encouraging, people in to the wrong roles. It’s become trendy recently to describe management in a negative light, and suggest that what we really need is leadership. We most certainly do need leadership, but management is equally as essential. Leadership without management will lose traction. Similarly, management without leadership will get left behind by changing market landscapes and operating environments. What’s the Difference? The differences between leadership and management are very real. We’re going to look at the differences in focus, orientation, and the key activities of each discipline. Focus Leadership and management are focused on different areas of any organizational plan. Leadership is highly focused on the long-term. Leadership is about vision. Of course leaders care about the short-term. Some of their time will be devoted to immediate results, yet Dr. Justin Thompson 22 Sep 2015 their primary focus remains on the long-term vision. Leaders care about today, yet are more focused on the future. In a leadership mindset ‘short term’ refers to this year – or maybe even next year. Leaders think in terms of vision, and exude a calm confidence and passion to realize the abundant possibilities that the future holds. Management, on the other hand, is focused on the short-term. Good managers care about the long-term results, but most of a manager’s day-to-day energy is spent on today’s results. In a management mindset ‘this year’ is the long-term, while short-term is more likely to refer to next week, or next month at the latest. Manager’s think in terms of systems and processes, and the immediate accomplishment of meaningful results. Neither discipline is inherently good, or bad. Both are essential components to success. Leadership needs to be focused on the long-term, but can’t afford to do this without good managers to delegate short-term results too. Orientation Leaders are strong strategic thinkers. Their primary thought processes are concerned with components of strategy: purpose, principle, and passion. Passion, as described in the upcoming book STAR Performance, consists of an inspiring vision, clarifying mission, and strategic objectives and initiatives. A leadership orientation is focused on the mission and driving long-term results towards the objectives of that mission. Managers are strong tactical thinkers with thought processes concerned with the components of a tactical plan: preparation, planning, and prioritization. A management orientation is focused 1 of 4 Developing Leadership and Management Essentials of Success in Today’s Fast Paced Culture 2Xalt, Inc. on promoting efficiency in day-to-day operations that result in a high degree of predictability in the shortterm. This tactical planning involves concern for goals, programs and operations. A leader promotes alignment between strategy and tactics. They will ensure that the tactical programs, operations, and goals are supportive of the strategic mission, objectives, and initiatives that define the vision. A manager promotes alignment with systems and the tactical plan. They will ensure effective execution of the tactical programs, operations, and goals. Activities Leadership activities and management activities vary strongly. Leadership is about capitalizing on opportunities. It requires inspiring the team with a strong vision, developing an adaptive culture, and aligning the people and the organization with the vision. The focus is on vision, and the activities include equipping the team with the people needed to drive the vision to reality. In the book Good to Great Jim Collins states, “Great vision without great people is irrelevant.”1 He’s absolutely right, and this is why, in addition to vision, team building and alignment is an essential task of leadership. To drive this point consider this statement by Rudolf Giuliani from his book, Leadership, “A leader must have confidence in his own decision-making about people.”2 The leader creates the vision, and establishes the team to make the vision become reality. Management activities are about controlling processes and programs, and about solving problems. Management activities are heavily occupied with dayto-day details, promoting efficiency, driving quality, and ensuring predictability of results. John Kotter says that management “produces a degree of predictability and order and has the potential to produce the short-term results expected by various stakeholders.”3 This potential for short-term results Dr. Justin Thompson is critical. It enables leadership to reach long term vision, and thus the two must proceed hand-in-hand. Reality Check The reality of organizational life is that both leadership and management are essential. The best leadership in the world will never achieve its vision without proper management of short-term results. Likewise, the benefits of great management will be short lived without a vision for the future. Regardless of role, a mix of leadership and management skills are required to excel. Front-line managers must have strong management skills in order to maintain productivity and efficiency, yet leadership abilities are essential to adapting the team to the vision and making the front-line team impactful contributors to long-term success. This is a must in today’s fast-past environment. CEOs must be great leaders with visionary approaches if they are to promote long-term growth. Yet a CEO that lacks management skills will have great difficulty empowering the team and ensuring the short-term success that is essential to long-term plans. In our fast-paced world we must achieve fast paced organizations, with powerful visions for the future that can be rapidly adjusted when conditions change (because they will change). This means information must flow rapidly, data collection must happen real time, process controls must be adjusted on the fly, and everyone on the team must know and understand the vision AND how they will contribute directly to its accomplishment. Everyone on the team must be part manager, and part leader. The balance between leadership and management skills required will vary from one role to another, yet we must strive to develop both leadership and management skills for everyone on the team. As we do so we will see some people lean more towards one, or the other – and this leaning may change over time, for any one individual. Lifelong learning is 2 of 4 Developing Leadership and Management Essentials of Success in Today’s Fast Paced Culture 2Xalt, Inc. essential for building both management and leadership skills. One is born with certain innate abilities, and activating these abilities is only possible through learning and experiencing. In this way, I do not believe that leaders are born. Instead, individuals are born with certain abilities, and strong leadership is drawn out by sharpening and applying these natural abilities through experience and learning. The same is true for managers. One might be born with a natural ability to focus on details, yet becoming a strong manager will require training and experience to learn what to look for, and what to do with it when you find it. As individuals we must never forget this, and always strive to grow and learn. As organizations we must promote, encourage, and enable lifelong learning. Doing so will ensure that our teams are filled with people that are continually trying new things, adapting to changing environments, and creatively providing more for the organization than any one person could have imagined. Leadership Visionary Abundant possibilities of the future Big Picture Strong Strategic Thinker Purpose, Principle, Passion Mission Initiatives Objectives and Alignment Capitalize on opportunities Inspire the team Aligning people with vision Aligning organizational structure with vision Management Systems & processes focus Immediate accomplishment meaningful results Details About the Author Dr. Justin Thompson is a visionary leader with a passion for intentional team building and mentoring. His desire is to influence people to be confident individuals that are a harmonious part of a thriving team or organization. He is the founder and CEO of 2Xalt, Inc., an organization created with the purpose to exalt the performance of individuals, teams and organizations. He has developed the S.T.A.R. model for personal and organizational excellence. This model unites planning with doing, and is described in his upcoming book, STAR Performance, being published by Westbow Press. of Strong Tactical Thinker Preparation, Planning, and Prioritization Programs Operations Goals Controlling believe in the value of vision, and aren’t afraid to take ownership of their part in the transforming of that vision into reality. Efficiency will improve at a much faster pace. Problems will be solved in record time. Short term results will improve, and long term visions will be accomplished. Process controls Directing programs Developing operations Problem solving Driving efficiency & quality Dr. Thompson has nearly two decades of experience in technology businesses holding roles of increasing responsibility from the manufacturing floor to the Csuite. In every role, regardless of org chart hierarchy, Justin has enjoyed the impact of inspiring others and helping them to imagine the possibilities of what they could accomplish if they work in unity of purpose towards common goals and objectives. The skills needed for leadership and the skills needed for management are both learnable skills. Promoting the learning of both leadership and management skills within our organizations will empower the entire organization to be forward thinking people that Dr. Justin Thompson 3 of 4 Developing Leadership and Management Essentials of Success in Today’s Fast Paced Culture 2Xalt, Inc. 1 2 Collins, Jim. “Good To Great.” Harper. 2001. Pg. 42. Giuliani, Rudolf W. “Leadership.” Hyperion. NY. 2002. Pg. 35. Dr. Justin Thompson 3 Kotter, John P. “Leading Change.” HBR Press. 2012. Pg. 29 4 of 4