IRIS International Railway Industry Standard The Global Quality Standard for the Railway Industry IRIS Conference – May 21 IRIS Conference May 2008 Presentation by Pierre Pelouzet – Purchasing Director Direction de High Level Certification: a necessity for rail The SNCF purchasing in brief: 6 large purchasing segments In 2007 : General Supply More than 9 billions euros of purchase (excluded RFF tolls) Railway and civil works About 25 000 orders per year Energy Services Intellectual services Rolling Stock Purchasing is the 2nd element of spend for SNCF : A crucial tool to control the costs and the quality of its own services Direction des Achats 3 High Level Certification: A necessity for rail Purchasingat atSNCF SNCF:: Purchasing Moreand andmore moreworldwide worldwidesourcing sourcingwhich whichmodifies modifiesstrongly strongly 99More therelationship relationshipbetween betweenSNCF SNCFand andits itssuppliers, suppliers,ininparticular particular the concerningthe theproduct productquality qualitycontrol. control. concerning 9SNCF’swill willincrease increaseits itsambitions ambitionsand andexpectations expectationsfor forits its 9SNCF’s suppliers,concerning concerningtheir theirresponsibilities responsibilitiesand andthe thecontinuous continuous suppliers, improvementof oftheir theirperformance. performance. improvement EvenififSNCF SNCFdoesn’t doesn’trequire requireimperatively imperativelyaacertification certificationfor forall all 99Even itssuppliers, suppliers,aareliable reliablecertification certificationisisessential essentialfor forthe thetrust trust its SNCFneeds needsto tohave haveininits itssuppliers. suppliers. SNCF Direction des Achats 4 High Level Certification: A necessity for rail TheEuropean Europeancontext context:: The TheEuropean Europeanrailway railwaymarket marketisisalso alsoan anopen openmarket marketfor for 99The railwaysoperators operatorsas asSNCF. SNCF.We Weare areand andwe wewill willbe bemore moreand and railways moreinincompetition competitionwith withother otherEuropean Europeanoperators. operators. more 9Costcontrol controland andquality qualitycontrol controlof ofthe thepurchased purchasedproducts productsare are 9Cost essentialfor forthe theSNCF SNCFto tobe bepresent presenton onthe theEuropean Europeanrailway railway essential market. market. Direction des Achats 5 High Level Certification A necessity for rail Thequality qualitymanagement managementcontext context:: The Theworldwide worldwidesuccess successof ofthe theISO ISO9000 9000standards standardscertification certification 99The andits itsextension extensionto toall allkinds kindsof ofactivities activitiesputs putsforward forwardthe the and “processquality” quality”certification certificationbut buttoo toooften oftenforgets forgetsthe the“product “product “process quality”aspects. aspects. quality” 9Ourexperience experienceand andparticipation participationininthe theactivities activitiesof ofcertification certification 9Our bodiesshows showsus usthe thenecessity necessityto tohave havespecific specificrequirements requirements bodies andauditors auditorswith withhigh highlevel levelcompetency competencyininthe therailway railwayfield. field. and Direction des Achats 6 High Level Certification A necessity for rail TheSNCF SNCFexpectations: expectations:that thatthe thehigh highlevel levelcertification certificationsought sought The byIRIS IRISbe beconfirmed confirmedand andmaintained maintained by 9Toassociate associatemore moreclosely closelyoperators operatorsto tothe theIRIS IRISactivities activitiesand and 9To functionsto tostrengthen strengthenits itsdimension dimensionand andits itscredibility. credibility. functions 9Tobenefit benefitfrom fromthe theoperators’ operators’knowledge knowledgeof ofsuppliers, suppliers,to to 9To implementand andmaintain maintainaareal reallink linkbetween betweencertification certificationand and implement qualityrecorded recordedby bythe theclients, clients,on onthe thesuppliers’ suppliers’performance performance quality andon onthe theproducts productssupplied. supplied. and 9Tobe berigorous rigorousconcerning concerningthe theissuing issuingand andthe thewithdrawal withdrawalof of 9To theIRIS IRIScertificates. certificates. the 9Toreinforce reinforcethe theoperators’ operators’confidence confidenceininthe themanagement managementand and 9To operationof ofthe theIRIS IRIScertification certificationsystem. system. operation Direction des Achats 7 Direction des Achats 8 IRIS - International Railway Industry Standard The Quality Standard for the Railway Industry High level certification: A necessity for Rail First IRIS Conference Brussels, May 21st, 2008 Pierre Attendu Chief Procurement Officer Bombardier Transportation has its global headquarters in Berlin, Germany with a presence in over 60 countries. It has an installed base of over 100,000 vehicles worldwide. The Group offers the broadest product portfolio and is recognized as the leader in the global rail sector. Workforce* 31,485 Countries with Production Presence 21 Production Sites 43 Revenues** Order Backlog* $ 7.8 billion US $ 30.9 billion US * as at 31 January, 2008 ** year ending 31 January, 2008 © Bombardier Inc. or its subsidiaries. All rights reserved. Bombardier Transportation IRIS - The Quality Standard for the Railway Industry – Sector specific requirements on the top of ISO 9001. – An evaluation process to be performed by independent and approved certification bodies. – A web-based information tool including information about audit results. IRIS is not competing against any other Certification Scheme. © Bombardier Inc. or its subsidiaries. All rights reserved. We welcome, A common global system for the evaluation of Business Management Systems specific to the railway industry, that includes Our Expectations towards the IRIS certification scheme Stable process and improved interfaces by standardized requirements. Less auditing by recognition of IRIS certificates. Reliable Information about suppliers of the railway industry. To build confidence and partnerships © Bombardier Inc. or its subsidiaries. All rights reserved. Reduction of cost of poor quality in the whole supply chain. IRIS Commitment of System Integrators – – – – Bombardier Transportation Alstom Transport AnsaldoBreda Siemens Transportation Systems Committed (2006-05-18) to recognized IRIS certificates and therefore to not initiate business management system audits at companies having a valid IRIS certificate. project and/or product audits have different purposes and so they are not part of this commitment. © Bombardier Inc. or its subsidiaries. All rights reserved. The four System Integrators: Bombardier approach – 8 BT sites are already IRIS certified with a score > 80% (Spain, Germany, Sweden, China) – Further sites will follow in accordance with our global certification plan. In terms of our suppliers: – Preferred suppliers are expected to be IRIS certified by May 2009 and to grant access to their IRIS results. – In this case: BT’s supplier evaluation and approval process will be reduced to topics that are not covered by IRIS, such as supplier performance, financial health, capabilities and capacities issues. – Targeted suppliers not meeting the deadline will be considered as “NOT preferred supplier” in new contracts. © Bombardier Inc. or its subsidiaries. All rights reserved. BT fully support IRIS and is committed to obtain IRIS certification for its own sites Tel: +49 30 98607 1400 Fax: +49 30 98607 2400 Mail: pierre.attendu@de.transport.bombardier.com Web: www.bombardier.com www.theclimateisrightfortrains.com © Bombardier Inc. or its subsidiaries. All rights reserved. Pierre Attendu © Bombardier Inc. or its subsidiaries. All rights reserved. A benefit for the railway industry! Knorr-Bremse, Dr. Albrecht Köhler Brussels, 21st May 2008 Knorr-Bremse Group Knorr-Bremse Rail Group – Product Overview Brake Systems (Extract) Brake Systems for Rail Vehicles - Product Overview (Extract) Brake- and System Control Air Supply EP Compact Screw/ Piston Compressor EP 2002 MBS (Locomotives) Under floor assembly Hydraulics Bogie Equipment Eddy Current Brake Magnetic Track Brake Knorr-Bremse Group Oil free Compressor Brake Caliper Brake Disc Hydraulic Unit Brake Caliper Knorr-Bremse Rail Group – Product Overview On-Board Systems (Extract) On-Board Systems for Rail Vehicles - Product Overview (Extract) Door Systems HVAC Power Supply Disconnector Braking Resistor Platform Door Systems Toilets / Electronics Signaling / Power Supply Electronic Voltage Converter Knorr-Bremse Group IRIS supports Zero Defect Approach of Knorr-Bremse Remaining major improvement areas for achieving Zero Defect: - Product Engineering - System Engineering - Project Management Various factors which influence our systems and growing complexity of supply chain result in increasing challenge on these key elements IRIS defines requirements for engineering and project management processes A successful management system is absolutely necessary to ensure that well defined processes are in place and regularly improved Result End User / Customer Requirements Interface of Products to Customer Systems Main Influence on Product and System Quality Equipment Manufacturer Requirements Environmental Influence Track Environmental Influence Car Improved process and product quality leads to reduced quality costs Knorr-Bremse Group IRIS – Railway standard for business processes IRIS sets the standard for processes in the railway industry IRIS defines the requirements of the General requirements rail industry and fills the gaps Improvement Documentation requirements Analysis of data Knowledge management of ISO 9001:2000 Control of nonconforming processes Management of Multisite projects 100 90 Control of nonconforming products Monitoring and measurement Measurement, analysis and improvement Biggest gaps of ISO 9001 in product realization (e.g. project management, first article inspection, RAMS/LCC) Obsolescence Management IRIS is driving topics which were neglected in the past (e.g. configuration management, obsolescence management) RAMS / LCC 80 Management commitment 70 Customer focus 60 50 Quality policy 40 Planning 30 Responsibility, authority and communication 20 10 Commissioning / customer service 0 Management review First article inspection Provision of resources Configuration management Project management Control of monitoring and measuring devices Production scheduling production and service provisions Purchasing Design and development max IRIS Rev01 Human resources Infrastructure Contingency plan Work environment Planning of production realization Customer related processes Tender Management min IRIS rev01 Detailed questionnaire shows potentials for process improvements Knorr-Bremse Group ISO IRIS – Certification and Audit Standard IRIS provides a high level certification and audit standard One unique and high level international rail standard leads to upgrade of management system and improved processes IRIS audit tool supports internal pre-assessments Fair and objective evaluation by accredited certification bodies with experienced auditors familiar with the Railway Industry Standardized and detailed audit report with maturity score is available Elimination of comprehensive system audits by major system integrators Areas of Improvement: ¾ IRIS shall be accepted by all system integrators and operators ¾ IRIS shall be joined quickly by all major suppliers in the rail industry ¾ International presence of Certified Bodies is necessary ¾ IRIS standard must not be weakened by ‘generous’ auditors Result IRIS builds mutual trust with customers and supports preferred partnerships Knorr-Bremse Group IRIS in Knorr-Bremse Rail Group IRIS Certification in Knorr-Bremse Rail Group Knorr-Bremse is absolutely convinced about the benefit of IRIS IRIS will be an important prerequisite for railway market access, specially for preferred suppliers IRIS certification 2007 IRIS certification 2008 IRIS certification 2009 Commitment Knorr-Bremse Group All relevant 23 Knorr-Bremse locations will be IRIS certified until mid of 2009 Knorr-Bremse Group IRIS Conference Brussels, May 20/21 2008 German Railway Industry Association Axel Schuppe, General Manager The German Railway Industry Association The current business situation The value of IRIS Conclusion and outlook Mai 2008 IRIS VDB ... was founded in 1877 represents the interests of manufacturers of railway technology includes more than 110 member companies with about 40.000 employees in all fields of railway technology (rail vehicles and accessory, mechanical and electrical components, railway infrastructure and electrification, information and communication systems, magnetic levitation systems, train control, signaling and safety systems) works within 18 spezialised sections and working groups represents its members interests towards the public, politics, customers, national and international authorities, institutions and organisations for the sustainable promotion of railway traffic active participation in shaping the industries economical, technical, political and legal conditions Mai 2008 IRIS 27 Organization of the VDB Mai 2008 IRIS SHW Weichenbau GmbH Mai 2008 IRIS The German Railway Industry Association The current business situation The value of IRIS Conclusion and outlook Mai 2008 IRIS Turnover in the German Railway Industry (VDB-Members). 12 +5,5% 10 9,1 Gesamt in Mrd. € 9,6 Inland in Mrd. € Ausland in Mrd. € 8 6 4,5 4,6 4,5 4 2 0 2006 Mai 2008 2007 IRIS 5,1 Order intake in the German Railway Industry (VDB-Members). +1,0% 12 10,7 10,6 Gesamt in Mrd. € Inland in Mrd. € 10 Ausland in Mrd. € 8 6,2 5,8 6 4,9 4,4 4 2 0 2006 Mai 2008 2007 IRIS Turnover and Order intake in the Railway Industry in chronological Order (VDB Members) 12 10,6 9,3 10 9,3 9,9 8,9 8,1 8 7,3 6,8 6,4 6 6,0 5,9 9,9 10,7 10,0 9,0 9,1 9,6 8,4 7,2 7,7 6,7 6,2 Umsatz in Mrd. € 4 Auftragseingang in Mrd. € 2 0 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 Mai 2008 IRIS Available Global Market for Railway Technology incl. Tracking & incl. Services in 2005*, Growth Rate till 2012. NAFTA WESTERN EUROPE EASTERN EUROPE 2005: 14,3 – 19,0 bn € ~ + 1,7% - 2,5% p.a. 2005: 22,3 – 25,8 bn € ~ + 1,0% - 2,1% p.a. 2005: ~ 3,7 bn € ~ + 3,5% p.a. The Impulses of Growth: CIS TOTAL 2005: ca. 63,2 – 72,7 bn € + 2% - 2,5% p.a. p.a. • Environment and climate issues • Economical globalisation • Increasing fuel prices • Worldwide conurbations • Liberalisation and deregulation • Interoperability 2005: ~ 4,5 bn € ~ + 3,3% p.a. CENTRAL & SOUTH AMERICA AFRICA & MIDDLE EAST ASIA & PACIFIC 2005: ~ 2,2 bn € ~ + 2,0% – 3,3% p.a. 2005: ~ 1,5 bn € ~ + 3,5% - 3,7% p.a. 2005: 14,7 – 16,0 bn € ~ + 3,0% - 5,0% p.a. References: F & S 2006, SCI 2006, Unife 2007, own calculations Mai 2008 * average of the years 2003-2005 IRIS The German Railway Industry Association The current business situation The value of IRIS Conclusion and outlook Mai 2008 IRIS Value of IRIS – some questions How to keep this growth sustainable? How to gain the best share for the Eureopean rail supply industry in the growing market? Could IRIS be one part of the answer even for SME‘s? Mai 2008 IRIS Conclusion and outlook IRIS encourages process innovation IRIS contributes to an improvement of product quality IRIS helps to save cost IRIS (the IRIS approach) has the potential to become more than a rail supply industry standard while becoming mutually recognized by rail supply industry customers and operators within EU certification procedures by NoBo‘s for certification of maintenance workshops Mai 2008 IRIS The German Railway Industry Association The current business situation The value of IRIS Conclusion and outlook Mai 2008 IRIS The Rail Supply Indystry: A „Hidden Champion“ of the Economy Mai 2008 IRIS Verband der Bahnindustrie in Deutschland (VDB) e.V. With excellent and efficiant railway system solutions for more sustainable traffic on rail. www.bahnindustrie.info Knorr-Bremse Group IRIS International Railway Industry Standard The Global Quality Standard for the Railway Industry IRIS Conference – May 21 IRIS International Railway Industry Standard The Global Quality Standard for the Railway Industry Friedrich Smaxwil Member of the Executive Management Board of Siemens TS GDP-growth of China and India (optional slide) China GDP (in bn. USD) USA 30,000 India 20,000 10,000 Japan Germany 0 2000 2005 2010 Source: GoldmanSachs 2015 2020 2025 2030 2035 2035 2040 2040 2045 2045 2050 Rotem – from local low-end player to international player Germany Offer Ireland Spain 2005 Offer 150 DMU Canada Hungary 2005 40 EMU Offer Turkey 2001 2005 2006 2000 2001 Monopoly in domestic market Hong Kong 120 DMU 1998 104 Metro Greece 2004 2002 USA 2004 2006 2007 2008 Korea 2003 50 DMU 2004 2003 2006 Syria Iran 2002 2005 92 EMU 34 LRV 24 DMU 96 EMU 2008 2004 32 Metro 126 Metro Taiwan 1999 32 DMU (TTA pending) 104 EMU (SEPTA) 131 Double deck - PC 75 Double deck - PC Saudi Arabia 2003 17 PC Philippines New Zealand 2000 2007 2007 72 EMU Bangladesh PC: Passenger Coaches DMU: Diesel Multiple Unit EMU: Electrical Multiple Unit LRV: Light Rail Vehicle Figures indicate quantity of cars 2003 2003 2004 11 Locomotives India / Delhi Brazil 24 EMU 80 Metro 56 Metro 2001 240 Metro 2007 90 Metro 156 Metro 70 EMU 35 EMU European manufacturers still outpace Asian companies... System integrators with highest sales volume in railway sector by regions (sales in billion EUR) European Alstom + Ansaldo Transport + Bombardier + Siemens suppliers US GE + Trinity suppliers Asian suppliers CSR + CNR + Kawasaki Russian suppliers Transmash 4.6 4.2 1.2 Source: SCI Verkehr, VDB, Wettbewerbsbericht Deutsche Bahn 16.3 Secure market advantages with IRIS European manufacturers can maintain their lead with Stabile, efficient processes Optimal meshing of processes between suppliers and system integrators Î IRIS plays an important part in this process In short: IRIS increases the chance of getting a good product at a competitive price Asian rail technology in the world market Ireland Germany Turkey 2005 150 DMU Offer Great Britain Spain 2005 28 EMU Offer 2001 92 EMU 2005 34 LRV 24 DMU 2006 96 EMU Hungary Korea Monopoly in domestic market China Offer Syria Canada 2003 50 DMU 2005 Track Rehab 2005 40 EMU 1998 80 locos 480 EMU 300 metro Iran 2004 120 DMU Japan Greece Key player in domestic market 2002 126 Metro USA 1997 1998 2002 2004 2004 400 212 680 32 104 131 2008 75 metro metro metro DMU (TTA pending) EMU (SEPTA) Double deck - PC Double deck - PC 2007 LR Trinidad Saudi Arabia 2003 17 PC 2006 North-South 2003 2004 Thailand Dubai 2005 40 DE Locos 2005 Monorail Bangladesh Nigeria Singapore 2003 11 Locomotives 2006 Lagos Rail 1998 66 metro India / Delhi Philippines 2001 240 Metro 2007 90 Metro 156 Metro 2006 LRT Colombo Brazil Subsystem suppliers Taiwan Caribbean 24 EMU 80 Metro 2000 72 EMU Indonesia 2005 Java Turnkey 1999 2000 2003 2005 56Metro High-Speed 321 metro High-Speed Hong Kong 1998 104 Metro 2004 32 Metro New Zealand 2007 70 EMU 35 EMU Î Growing global involvement of Asian system integrators Î Growing interest of Asian railway subsystem suppliers in IRIS Î An opportunity to show a company’s areas of competence IRIS opens up global sourcing in Asia IRIS reduces the risks of global sourcing IRIS simplifies the process and makes it less expensive Asian providers with IRIS certification become much more likely potential business partners 来自亚洲的竞争 : 对欧洲制造商的挑战 ? (Asian Competition : a challenge for european manufacturers?) Pierre Sainfort – COO Faiveley File: IRIS Asia: before being a challenge with competition, is a huge opportunity • Domestic market (China , India) • Overseas Strategy & Ambition of local Car Builders (China, Korea) Beijing Datong QingDao Shijiazhuang Seoul Shanghai Baddir Delhi Hong Kong Bangalore X X X X X File: IRIS Faiveley Faiveley Faiveley Faiveley Faiveley Air Conditioning since 1994 Brake Systems since 1995 Platform Screen Doors since 1999 Passenger Access Doors since 2002 Couplers since 2007 Asia: a cultural challenge File: IRIS Asia: a stability challenge (China, India) X Extreme contrasts X Human Ressources y for urban citizens, english speaking, educated: salary increase +10/20%/year – loosing people @ +30% (purchasing, quality, SQA…) X Finance y exchange rate evolution vs €,$ y volume management > profit management > cash management X File: IRIS Quality (base=FT domestic suppliers) y poor results local supplier quality audit y poor ppm level , high NCR, multiple FAI, y mandatory 100% Incoming Inspection before use/shipment Asian Competition: a true challenge X X Cultural Challenges Stability Challenges BUT X X X File: IRIS Very Fast Learning, High Skills and Competencies, Future Very Active Players, File: IRIS IRIS - Seminar Foucauld de LAUZON AFAQ AFNOR Asia foucauld.delauzon@afnor.org NORMALISATION Standardization process Standards & Books sales Training European (CEN) and International (ISO) standards Information & Intelligence Sector schemes and Trades approach International Relations AFNOR on-line shop QHSE Services Products Metrology Audit 27 500 experts 124 000 items 10 000 trainees Assessment & Certification QSE Management Systems Services Products Competences Labels 65 000 certified sites The railway industry in China ¾ Railway development in China ¾ Increasing of outsourcing in China 59 IRIS awareness in China ¾ From “ IRIS … what is IRIS ? ” ¾ Commitment of major purchasers ¾ Market open and curious about new initiatives ¾ Companies looking for recognition from outside China ¾ To “ How do I get IRIS certificate ? ” IRIS …. a large range of questions ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ QMS Quality Management System IRIS Auditing RAMS LCC Project Management Product testing Product certification … May 2008 … middle of a 3 keys steps for IRIS ¾ 2007 .. .. awareness ¾ 2008 .. .. implementation ¾ 2009 .. .. certification ? File: IRIS Asian Competition, a challenge for European manufacturers José Taborda 21st May 2008 TRANSPORT The world we know… - - P 65 The world… railway oriented ! - - P 66 ALSTOM Transport in China Subsidiaries and joint ventures QINGDAO: Dampers Employees 31 ALSTOM China Ltd. Holding Employees Employees Holding CASCO: Signalling YONGJI: Motors Employees 271 112 Transport New JV SATCO Rolling Stock Employees 313 21 In M Euros Hong-Kong: Signalling Employees 47 SATEE: Traction ATSL Services Employees - - P 67 270 Employees 70 Boost purchases in Emerging markets Alstom Transport Purchases 2006/2007 96.8% 2009/2010 2.9 % 0.4 % Western Countries 70% 15 % 15 % East Europe Countries ASIA 915 Asian suppliers to be part of LP150 program - - P 68 IRIS is at the heart of Suppliers Development SQA Sourcing - - P 69 Technical Support IPOs in Asia SQA India IndiaSourcing Sourcing Office Office Jan Jan2008 2008 Sourcing - - P 70 Technical Support China ChinaSourcing Sourcing reinforcement reinforcement since sinceMay May2007 2007 Alstom Transport Approach Communication to Suppliers Panel − Standard letter sent on 28/08/2006 to Alstom Transport Panel Suppliers requiring certification by end of 2008 − Strong follow up on Key Suppliers by Commodities From January 1st 2009, IRIS Certification will be a discriminatory factor All suppliers (including Asian) will follow the same program - - P 71 Benefits of IRIS in Asia Benefits will be the same as in Europe – Quality will increase across the entire supply chain – Evaluation and approval of equipment manufacturers will become more efficient – Cost for manufacturers and suppliers will decrease – Comprehensive data and its accessibility will improve Moreover – Clear Iris requirements will enable Asian supplier to be compliant sooner – A certified Asian supplier base will push to industrial excellence the global base – Asian supplier quality systems will become legitimate - - P 72 Improvement for IRIS deployment in Asia Issues – Little knowledge of the IRIS standard in Asia by our Suppliers (except for European subsidiaries) – Little Certification bodies competent resources available in Asia. That does not allow the right speed in the deployment of this new standard Suggestions – UNIFE/IRIS event in Asia: China and India – Certification Bodies in Asia posted on IRIS Website - - P 73 - - P 74