CONTENTS 16 COVER STORY Eyes in the Sky Provincial Aerospace Ltd. is helping to keep Caribbean waters calm, even in hurricane season. 10 SPECIAL FEATURE 4 In Good Company After a decade as an oil producer, Newfoundland and Labrador is firmly established as a steady and reliable business location for those who harvest the North Atlantic for the riches of its geology. PETROLEUM INDUSTRY 7 13 The Hibernia Effect A coming-of-age story about how Newfoundland and Labrador’s local service and supply sector, spurred by the initial Hibernia discovery, has transformed itself into a centre for international business opportunities. REGIONAL PROFILE 10 Go West… to Western Newfoundland that is - the economic landscape is changing in this region of the province. 25 AGRI-FOODS 13 Swiss Cheese Please PROFILE 20 Pilot Training Internationally-renowned flight school becomes a destination of choice for foreign students. INVESTMENT 22 Angel Investors Bridging the Gap Innovative Newfoundland and Labrador companies are receiving capital from private sector investors. MINING 25 Mining Companies Digging In Mineral shipments are breaking records as demand for the provinces underground riches grows. EXPORTING 29 Fish Processors Going Upscale New gourmet seafood companies are successfully filling a niche for people with little time to cook. The rapidly growing dairy industry in Newfoundland and Labrador is in a period of expansion, innovation and opportunity. BUSINESS MAGAZINE VISION NEWFOUNDLAND AND LABRADOR is a publication of the Government of Newfoundland and Labrador. To request a copy, please contact: Department of Innovation,Trade and Rural Development P.O. Box 8700, St. John’s, NL A1B 4J6 Toll-free: 1.800.563.2299 | Tel: 709.729.7000 | Fax: 709.729.3208 | E-mail: vision@gov.nl.ca No part of this magazine may be reproduced without written permission from the department. 3 SPECIAL FEATURE In Good Company After a decade as an oil producer, Newfoundland and Labrador is firmly established as a steady and reliable business location for those who harvest the North Atlantic for the riches of its geology. our of the 15 largest oil discoveries non oil-sands - in North America, in the last 30 years, were on the Grand Banks of Newfoundland and Labrador. Over the past decade, three of those fields began operating - Hibernia in 1997; Terra Nova in 2002; and White Rose in 2005. In many ways, these projects mark only the beginning of the industry in the province. At more than 400,000 barrels of oil per day (bopd) combined, production from Newfoundland and Labrador’s producing oil fields accounted for 42 per cent of Canada’s conventional light crude in 2007. While natural decline is imminent in all producing oilfields, there is excellent potential for even greater oil and gas discoveries around the province, including the Grand Banks, the Labrador offshore, deepwater regions such as the Orphan and Laurentian Basins, as well as onshore and offshore western Newfoundland. “We have tremendous potential in offshore oil and gas,” says the Honourable Kathy Dunderdale, the province’s Minister of Natural Resources. To date, 2.7 billion F 4 barrels of oil and 10 trillion cubic feet (tcf) of natural gas have been discovered in offshore Newfoundland and Labrador. Geoscientific data suggests another six billion barrels of oil and 60 tcf of natural gas have yet to be discovered. The next major development will likely be the Hebron project, which is estimated to contain in excess of 700 million barrels of oil. In 2007, the province signed a Memorandum of Understanding with a Chevron Canada-led group of partners to develop the Hebron project. Both sides are continuing to work towards reaching a final agreement. Filling the production gap between the decline of mature wells and new fields coming on-stream, are a series of significant satellite pools adjacent to existing producers. For example, Husky Energy recently announced plans to expand its White Rose project. The plans include the southern White Rose extension, which contains an estimated 20-25 million barrels of recoverable oil. The plans also propose developing an estimated 70 million barrels from the North Amethyst project, a subsea satellite that would connect to existing White Rose infrastructure. In addition, Husky continues to assess development opportunities in the West White Rose pool. A mature service and supply industry In the decade that ended in 2006, oil and gas accounted for more than half of the province’s 50 per cent rise in GDP. Data from the Canada-Newfoundland and Labrador Offshore Petroleum Board, the province’s offshore regulator, indicates that total investment in the industry to date exceeds $21 billion, including $4.8 billion on exploration. This activity attracts major international service and supply companies such as Halliburton, Schlumberger, and Baker Hughes. It also fosters the growth of homegrown supply and service expertise. “Today, we have world-class oil and gas service in this province and we are working around the globe.” says Minister Dunderdale. “Even the international players VISION NEWFOUNDLAND AND LABRADOR who located here are now using the province as a base to service international clients.” The C-NLOPB reports that, in 2007, estimated total production reached 134.5 million barrels. The value of that production was approximately $9.7 billion, based on the average price of West Texas Intermediate crude during the year. The province’s offshore oil and gas resources are not only generating financial benefits, they are also generating important employment for the people of the province. Currently, the industry directly employs approximately 3,000 people. Another important feature of the supply and service industry is the transshipment facility at Arnolds Cove in Placentia Bay. Construction began in 1996 with three 500,000-barrel tanks, a loading platform and associated piping to accept Hibernia crude. Two more tanks and a second loading platform were constructed in 1999 to accommodate oil from the Terra Nova project. A sixth tank added in 2002 increased total installed storage capacity to three million barrels. Seismic matters With six billion barrels of oil and over 60 tcf of gas still undiscovered, exploration will likely continue to lead to new commercial finds. The major players know this, and they are investing in an ongoing cycle of seismic acquisition and exploratory and delineation drilling. According to the C-NLOPB, exploration over the past decade has mapped 1.3 million common mid-point kilometres of 3-D data and 643,000 kilometres of 2-D data on the province’s offshore. Data collection also continues farther north in the Labrador offshore, where seismic data has been collected every year since 2002. New surveys are planned to 2010. In addition, 2007 saw the first Call for Bids for offshore Labrador since the current land sale system came into effect with the implementation of the Atlantic Accord. The land sale closes this year. Recent seismic mapping and strong land sales in the Orphan Basin and seismic exploration in the Laurentian Basin demonstrate there are large undrilled features remaining to be explored. Drilling holes in the records The province is also home to some impressive records that demonstrate the level of expertise and technical know-how of the local industry and the people who work here. Since 1998, the Hibernia drilling team VISION NEWFOUNDLAND AND LABRADOR TOP: Oceans Ltd. has conducted a variety of research activities which include oceanographic data collection and analysis of waves, currents and ocean circulation and studies of vibration characteristics of ships. ABOVE: The full mission ship bridge simulator at Memorial University’s Marine Institute offers full motion articulation with 360 degrees visual screen. has continued to break its own records for directional drilling. The team set a world record in 2004 when well B-16 36 struck the Hibernia Sands more than seven kilometres away from the platform at a depth of 3,960 metres. In August of 2006, the crew of the drill rig Eirik Raude set a new Canadian record for deep water drilling on an exploratory well in the Orphan Basin when Chevron and its partners spudded the Great Barasway F66 well. Since then, the company has continued to show confidence in the prospect by conducting electromagnetic resistivity surveys, the first in Canadian history. These surveys, along with seismic imaging, are modern tools used in deep water exploration. Additional drilling in the basin is being planned for 2009, pending regulatory approvals and rig availability. Companies have committed $819 million in exploration spending by January 2012. Some companies have already announced details of exciting new exploration drilling programs for the next two to three years. In March 2008, StatoilHydro announced that the semi-submersible drill rig Henry Goodrich would be heading back to the Grand Banks from its current assignment in the Gulf of Mexico. StatoilHydro reached a rig sharing agreement with Husky Energy and its White Rose partner, Petro-Canada, to share the rig for 24 to 30 months beginning in the summer of 2008. “Securing this rig gives Husky the flexibility to advance the White Rose subsea tieback program and drill some exciting exploration prospects in the Jeanne d'Arc Basin,” said Husky Energy president and CEO John Lau in a news release. “We have 5 Madill, told senior industry executives about CNA’s success in building a skilled workforce. In the past two years, enrolment has increased significantly in programs related to oil and gas. Madill said the college has been working very closely with the industrial advisory committee to keep the college up to date and meet evolving national training standards. Building a legacy In March 2008, Husky president and CEO John Lau announced that the semi-submersible rig Henry Goodrich is headed back to the Grand Banks. confidence in this region,” said Lau. Husky is also partnering with StatoilHydro later in 2008 to drill an exploration well in the deep waters of the Flemish Pass Basin. “Securing additional drilling capacity for the region will open possibilities for all companies to invest in future offshore development,” said the head of StatoilHydro's Canadian offshore business, Johan Mikkelsen in a company-issued statement. Juniors play for keeps on the west coast When a flare from the Garden Hill drill rig lit up the sky in 1995, on the south-western shore of the Port-au-Port Peninsula, it reignited interest in the west coast of Newfoundland. There are over one million hectares under exploration licenses in the offshore. Onshore, more than a quarter-million hectares are under license with a total of 25 wells spudded since 1994. In March 2008, Shoal Point Energy spudded the most recent onshore to offshore exploration well, 2K-39. The company estimated the drilling would take between 75 and 90 days. The planned total drilled depth of the well was 4,040 m (2,700 m total vertical depth). “It’s a very exciting play,” said Shoal Point Energy president George Langdon. Tekoil & Gas Corporation is also planning to drill an onshore to offshore well this 6 year. Tekoil CEO, Mark Western, said in a news release, the company’s activity on the west coast is a milestone in the young company’s history. “Exploration in western Newfoundland has been a goal since our inception, and we’ve finally made it.” In the know Memorial University has positioned itself as an international centre of expertise for oil and gas. The university will have raised more than $88 million by 2010 for oil and gas research, programs and new facilities such as the harsh-environment bridge simulator and the Landmark Graphics visualization laboratory. The university has established 19 new oil and gas-related faculty positions. One of these positions is the $2.5 million endowed Husky Energy Chair in Oil and Gas Research. At the local centres of excellence, such as the Centre for Marine Simulation and the Offshore Safety and Survival Centre, the School of Maritime Studies provides support for researchers to pursue applied research, technology transfer and industrial response training. For students, the school offers unique programming, developed over the past decade, for marine transportation and offshore oil and gas industries. During her address to the College of the North Atlantic’s (CNA) Oil and Gas Forum in February 2008, college President Jean As laid out in Focusing Our Energy, Newfoundland and Labrador’s first comprehensive Energy Plan, the province’s approach to the oil and gas sector has undergone a fundamental shift. The plan explains that before the shift, the province concentrated on benefits from three of four available levers: fiscal regimes; regulations and land management; and local benefits. The Provincial Government will now implement a fourth lever - equity ownership - which will provide the people of the province with an additional source of revenue and ensure better alignment between the interests of the province and those of the project partners. Increasing petroleum production is significant, as it currently generates 30 per cent of provincial revenues and will provide revenues to meet another Energy Plan goal - investing in a renewable future. According to the Provincial Government’s Energy Plan, the total net oil revenues, up to end of 2006, was $18 billion. Of that amount, $10 billion went to companies, $2 billion went to Newfoundland and Labrador and $6 billion went to the rest of Canada. Through the province’s newly-created crown energy corporation, the province will partner with the private sector on future developments. The province has already negotiated a 5.0 per cent equity position on Husky’s White Rose expansion and a 4.9 per cent position on the Hebron project. Focusing Our Energy was developed in consultation with a wide variety of stakeholders and provides a clear course for the development and management of the province’s energy resources for the next three decades. In a press release responding to the Energy Plan, Newfoundland and Labrador Oil and Gas Industries (NOIA) President and CEO Bob Cadigan said that the key concerns of the association had been addressed. The province offers resource potential; world-class construction, fabrication, research and development infrastructure; leaders in supply and service support; and a highly-skilled and experienced workforce. “NOIA believes investors will look at Newfoundland and Labrador’s petroleum industry as an attractive total value proposition,” said Cadigan. VISION NEWFOUNDLAND AND LABRADOR PETROLEUM INDUSTRY The Hibernia Effect A coming-of-age story about how Newfoundland and Labrador’s local service and supply sector, spurred by the initial Hibernia discovery, has transformed itself into a centre for international business opportunities. ong before the White Rose field’s 110,000-plus barrels of oil per day came on stream, before the Terra Nova project’s Floating Production, Storage and Offloading (FPSO) vessel made harsh environment history, even pre-Hibernia (the project that spawned the exploration boom of the early 1980s in the Newfoundland and Labrador offshore), there were six individuals casting their entrepreneurial eye towards assorted ocean industries: Anthony Barklay, Rick Emberley, Harry Pride, Harvey Riche, Al Sutherland and John Weston. L VISION NEWFOUNDLAND AND LABRADOR Led by Emberley, who originated the idea, they formed the Newfoundland Ocean Industries Association, otherwise known as NOIA, in 1977. Harvey Riche was the organization’s first president and Pride was its first secretary. As optimistic as they were, Pride says that they were also very realistic about the challenges that faced the fledgling industry. “In the ‘70s, Canada’s east coast did not have the infrastructure needed to support the imminent oil and gas development,” says Pride. The environment was also a challenge with its cold ocean, strong winds and annual pack ice and icebergs. With the challenges, however, came the promise of great rewards. An industry is born Chevron’s discovery of the Hibernia oil field in 1979 was the first fulfilment of that promise. In-province construction of the Hibernia gravity-based production platform and fabrication of topsides injected $2.5 billion into the province’s economy and supplied 21,000 person years of work for the 7 C-CORE applies geotechnical centrifuge testing to offshore systems including offshore production platforms and their mooring systems, pipelines, and onshore structures such as dams, pipelines, mines and large buildings. provincial labour force. At the time, it was the largest construction site in North America and employed 6,100 Newfoundlanders and Labradorians during peak employment. These types of local or industrial benefits continue to be key elements of the province’s efforts to achieve full benefits from its energy resources. The Hibernia discovery also encouraged other international players to explore in the Newfoundland and Labrador offshore, providing lucrative local contract opportunities. In a 1997 interview with Atlantic Business Magazine, independent socio-economic consultant Mark Shrimpton said that the information technology sector in the province had experienced accelerated growth thanks to the Hibernia influence. “Technology was introduced… about five, and perhaps even 10 years earlier than it might otherwise have been,” he told the magazine. Other Hibernia effects included the development of offshore policies and procedures by the Canada-Newfoundland and Labrador Offshore Petroleum Board for Hibernia and subsequent projects; the 2,560 hectare Bull Arm Fabrication Site on the western side of Trinity Bay; and, Newfoundland Transshipment Limited in Placentia Bay - one of the largest and deepest navigable bays in the world. 8 From toddler to adolescent Hibernia was followed by Terra Nova, which produced first oil in 2002. White Rose started production in 2005, and a Memorandum of Understanding was signed in 2007 by the Government of Newfoundland and Labrador and industry partners to develop the Hebron – Ben Nevis (Hebron) oil field. Throughout this oil development era, the province’s service and supply sector, secondary education and research facilities and capabilities have all experienced impressive growth. Memorial University, for instance, is supporting world-class, petroleum-related research and development through its Oil and Gas Development Partnership (OGDP) and Centre for Cold Ocean Resources Engineering (C-CORE). While the OGDP focuses on oil and gas education, C-CORE has helped the province and project operators develop the technical expertise that is essential in the Newfoundland and Labrador offshore industry. These efforts are further supported at Memorial’s Fisheries and Marine Institute where shuttle tanker crews are trained for the weather extremes found on the Grand Banks and offshore personnel receive their offshore safety and survival education. The College of the North Atlantic has also responded to the industry’s needs by A 1.2 million tonne offshore oil drilling and production platform was built for the Hibernia oil field at the Bull Arm Fabrication Site. developing technology and trades programs specifically designed for the petroleum sector. NOIA, too, has evolved from those early pioneering days. Known today as the Newfoundland and Labrador Oil and Gas Industries Association, it has transformed itself from a six-person organization to become the largest oil and gas industry association in Atlantic Canada, with more than 450 active members from within the region and around the world. Each step forward has marked another milestone in Newfoundland and Labrador’s development as a petroleum producer. Each step has also exposed local companies to more global market opportunities and international petroleum players. With that exposure, local companies have realized their capabilities are second to none, they have gained confidence that they are worldclass competitors and they are taking advantage of a world of opportunities. Moving up on their own When D.F. Barnes started out more than 70 years ago, it was a small “mom and pop” operation on the St. John’s waterfront, offering fabrication, machining and repair services to the local marine industry. But they were well positioned for new opportunities that arose with the offshore oil development. D.F. Barnes made the VISION NEWFOUNDLAND AND LABRADOR Employees raise the Pennecon Energy flag at the Canadian Natural Resources Limited worksite in northern Alberta. Photo courtesy Pennecon Energy. transition into the new sector, securing service contracts for a number of drilling rigs in the Newfoundland and Labrador offshore, including the Henry Goodrich and Rowan Gorilla VI. Amy Warren, communications manager with D.F. Barnes Group, says that experience allowed D.F. Barnes to develop exportable capabilities and grow to include 500 employees and five subsidiaries. In 2005, the company formed Orphan Industries Limited, which specializes in machining and fabricating large-scale steel structures and systems for export. Its offshore launch and recovery systems for remotely operated vehicles are installed in Singapore, Angola, the North Sea, the Gulf of Mexico, as well as in Newfoundland and Labrador. Pennecon Energy, a subsidiary of Pennecon Limited, is another case in point. Don Noseworthy, senior vice-president, Pennecon Limited, Energy Division, says the company has been energized by the potential of the oil and gas industry on the east coast of Canada. “The key to our growth over the last few years has been identifying market needs - if the market demands it, then we have the answer,” says Noseworthy. Asked what it takes to compete for business in the international oil and gas market, Noseworthy says it comes down to proving you can do high-quality work in a cost-efficient manner. “We work hard on our VISION NEWFOUNDLAND AND LABRADOR internal controls and project management systems to ensure that the work we complete is on time, on budget, and the best quality possible.” John Henley agrees that performance is key for any company hoping to build longterm relationships in the oil and gas sector. Henley is vice-president, Offshore Services and Development with GJ Cahill and Company, an Atlantic Canadian industrial contractor that has managed multiple oilrelated projects in Newfoundland and Labrador. During a recent panel discussion, Henley noted that the oil and gas industry has very high standards for work practices, environmental awareness and monitoring procedures, quality assurance and process controls. He said that while it can be challenging to establish these standards, once they are in place they can be transferred or adapted to other industries and jurisdictions. GJ Cahill, he pointed out, does not restrict itself to a single region or industry. It takes the lessons learned in its Newfoundland and Labrador experience and uses them to win contracts in Western Canada. Broadening horizons GJ Cahill is not the only organization to recognize the opportunity that Alberta represents to Newfoundland and Labrador’s service and supply sector. The Provincial Government, too, has been eyeing its western petroleum cousin with a view to helping local companies spread their wings. That is why it has taken an active interest in three different trade shows. At the National Buyer/Seller Forum in Edmonton at the end of March 2008, representatives from the provincial department of Innovation, Trade and Rural Development worked to identify business opportunities and initiate introductions for companies interested in expanding into that market. Government officials will also be on hand in June 2008 for Calgary’s Global Petroleum Show and in Edmonton in September 2008 for the Oil Sands Trade Show and Conference. In each instance, they will be working to match Newfoundland and Labrador companies with opportunities in Alberta. Energized by the impact of the Hibernia oil field discovery and development, Newfoundland and Labrador’s petroleum expertise has matured. From a handful of companies and a fledgling association, it has expanded to become the largest oil and gas service and supply industry in Atlantic Canada with joint venture partnerships with some of the world’s biggest players and contracts around the globe. 9 REGIONAL PROFILE Go West… to Western Newfoundland that is - the economic landscape is changing in this region of the province. n March 17, 2008, a charter plane with 300 people on-board departed Ireland for Deer Lake Airport and 10 days in Western Newfoundland. On board were not only tourists, but also entrepreneurs who have invested in real estate and business ventures in the area. Interviewed by CBC Radio prior to departure about what could lure the Irish away from Ireland on St. Patrick’s Day, a spokesperson said the region is like Ireland only better. “The skiing is great. They have great facilities and the people are simply the best. We always have a fantastic time while we are out there,” he said, adding that this was his twelfth visit to the region. In fact, if a true measure of a region’s success is the desire of people to call it home, then Western Newfoundland is up there with the best of them. When people here say “Go West,” they no longer mean Alberta, at least not to live. “It’s a new phenomenon,” says Shawn Woodford, chair of the Greater Corner Brook Board of Trade. “People used to go (to Alberta) for six to eight months or for a year at a time to work. Now they’re going two weeks on, two weeks back here.” And all that new money is good for the local O 10 economy. The economy has been buoyant for the last several years. Woodford says the optimism behind the development of places like Humber Valley Resort and an unprecedented international presence in the area “has changed our economic landscape - property values have increased dramatically in the last three to four years. Twelve to 14 new resorts have sprung up, not just Humber Valley, but locals and developers from overseas.” Local businesses in the supply and service sector is booming. They are seeing growth in Corner Brook, Pasadena and Deer Lake. “We’ve got shopping districts, hospitals, schools, a university and private and public colleges. And people are retiring and moving back home,” says Woodford. The Deer Lake Airport is now the fourth busiest in Atlantic Canada and plans are well-advanced to lengthen the runways to accommodate even larger aircraft. The infrastructure for growth One of the most significant signs of readiness in the region is the increasing capability of the ports. Big ships - Shawn Corner Brook Woodford can already see them steaming into the Bay of Islands. He knows that building the infrastructure to accommodate larger container ships is just one piece of a larger initiative. In December 2007, a significant investment was made in the Port of Corner Brook - the purchase of a $2 million crane - thanks to collaboration between the Port Corporation, the provincial department of Innovation Trade and Rural Development (INTRD), the Atlantic Canada Opportunities Agency (ACOA) and Oceanex. The crane enables them to handle large, ocean-going container ships. “This is a major enhancement,” says Woodford. “Oceanex anticipates they will be able to bring in an extra run a week because the crane is here.” But Woodford’s vision for the Bay of Islands, shared by many, goes much further. He believes ports on Newfoundland’s west coast are ready to take their place in a larger Gateway network that will transform Atlantic Canada into an international shipping region. Says Woodford, with all the ports working together, Corner Brook and Stephenville are ready to help - “attract VISION NEWFOUNDLAND AND LABRADOR large container ships to the east coast of Canada.” As part of that readiness, Corner Brook is seeking federal support. “A new dock will increase capacity for on- and off-loading and will open up markets for Corner Brook Pulp and Paper.” The mill, which is a major regional employer, would have improved shipping access to international markets. The Gateway concept is an important regional initiative. Ongoing work involves partnerships among the Board of Trade, the City of Corner Brook, the Deer Lake Airport Authority, INTRD, ACOA, the Corner Brook Port Authority, Oceanex and Corner Brook Pulp and Paper Ltd. This network has set their sights on Europe and emerging markets like India to “have them start shipping through the Atlantic Gateway to North America,” says Woodford. Gaining momentum in Bay St. George When it comes to an economic upswing, no area is more prepared for growth than the Bay St. George region. Its cohesiveness as a community was tested in 2006 when the largest employers in the region permanently closed the pulp and paper mill in Stephenville eliminating 300 positions. The first response was one of concern, but the people rallied together and, with the support of the Provincial Government, have made significant improvements. That support is evident in long-term decisions which placed the headquarters for the Provincial Library and the College of the North Atlantic in Stephenville. In response to the shutdown, the Bay St. George Community Development Committee united the resources of the public and private sectors to explore new opportunities and help the community regain its momentum. “Service sector and knowledge-based employment is important to the region,” says Shawn Tilley, the committee chair, “but they are focusing on building the industrial base.” The transfer of the mill site infrastructure to Stephenville will help. In consultation with potential users, the committee has identified opportunities related to ongoing economic activity in the region including: oil and gas exploration and development; aerospace support for the Stephenville Airport; metal fabrication for export; ore processing; and opportunities in alternative energy. In fact, Tilley is confident that the region will become, “a leader in alternative energy production in the province.” Cynthia Downey echoes Tilley’s optimism. As president of the Bay St. George Chamber of Commerce and vice-chair of the VISION NEWFOUNDLAND AND LABRADOR The recent purchase of a $2 million crane will increase capacity for on- and off-loading and will open up markets for Corner Brook Pulp and Paper. Long Range Regional Economic Development Board, she has a keen knowledge of the area’s potential. She points to the Stephenville Airport as one regional service that is ready to serve a broader commercial market. Once they expand the airport’s fuel holding capacity, she believes they will “acquire domestic service to mainland locations.” While attracting less attention, other sectors are growing in the region and there is a strong movement to work co-operatively. For example, the metal fabricators in the region have formed a network to market their services as a group to Alberta oil projects. The Roofed Accommodations Network is promoting the area for tourism and capitalizing on the benefits of working together. Also, the local economic development board, encouraged by the solid yearover-year annual growth of a large dairy farm in Bay St. George South, is bringing local farmers together to market products as a unified group. Investing in the future: education and research Post-secondary institutions in the region have adapted to meet the unique needs of local businesses and industry. At the College of the North Atlantic (CNA) the Contract Training and Continuing Education (CT&CE) division is helping businesses and organizations stay current with the demands of the market. The division is working with a focus group and a drilling and blasting company in the Codroy Valley area to develop a new modularized training program for groundwater drilling and geothermal heating - a first for Atlantic Canada. The Corner Brook Campus of CNA is also adopting the Personal Care Attendant/Home Care Worker training program that was piloted successfully by the St. Anthony campus on the Northern Peninsula. Many of its graduates found immediate local employment. At the university level, Sir Wilfred Grenfell College in Corner Brook is advancing regionally focused research and education. Dr. Holly Pike, acting principal of Grenfell College, says that “knowledgebased industry growth, in particular, depends on research activity that makes new information and technologies available as well as bringing external research funds into the local economy.” Grenfell is fulfilling its economic development mandate by fostering expertise through the new Canada Research Chair in Ecological Economics and through regional research facilities such as the Centre of Environmental Excellence and the Institute for Biodiversity and Ecosystem Science. 11 Ready for growth in the petroleum industry TOP: In response to the pulp and paper mill shutdown in Stephenville, the Bay St. George Community Development Committee united the resources of the public and private sectors to explore new opportunities and help the community regain its momentum. ABOVE: An aerial view of the Sir Wilfred Grenfell College Campus in Corner Brook. 12 Perhaps the most anticipated economic development in the region is the maturing of the onshore/offshore oil and gas industry. They know the hydrocarbons are out there - experts agree that all signs are positive. All they need now is for one of the rigs to strike a gusher. “It’s a very exciting time,” says Sharon McLennon, co-chair of the Western Newfoundland Oil and Gas Steering Committee, an initiative of the Corner Brook Board of Trade. Several junior oil companies are conducting seismic work, planning drilling programs, and drilling in the area. McLennon believes that the time is now to develop the knowledge base, promote the science and nurture relationships with oil and gas developers. “If people know the geology is good, they will be more likely to invest,” McLennon says. The committee is now planning its third oil and gas symposium for 2008. They are also consulting with the community to draft a development plan. McLennon says people and businesses in the region are actively engaged to “determine what we need to do to prepare for (a significant discovery) and to make the most of every opportunity.” VISION NEWFOUNDLAND AND LABRADOR AGRI-FOODS Swiss Cheese Please The rapidly growing dairy industry in Newfoundland and Labrador is in a period of expansion, innovation and opportunity. h i r t y - f i v e - y e a r- o l d Roger Ryan from Trepassey, on Newfoundland’s southern shore, spent three weeks this past winter in Switzerland - not for the skiing, but for the cheese. Ryan, an employee of Central Dairies, was learning the craft of cheese making from some of the world’s best. His knowledge and skills will be applied as the company adds a specialty cheese plant to its operations, slated to begin production in early summer. Closer to Ryan’s home, in the farming community of Kilbride outside of St. John’s, the Walsh family have been farming for five generations going back to the 1880s. The family’s Glenview Farm has grown from 20 acres to 380 acres over the years. Today, the T VISION NEWFOUNDLAND AND LABRADOR farm includes a herd of 480 Holsteins, numerous barns and an array of machinery from rock pickers and ploughs to harvesters and computerized identification milking machines. Each cow has an individual responder. As the cow enters the milking barn, the computer identifies who she is and how much milk she last gave. It even measures how many steps she took that day to flag any potential problems for the farmer to investigate. Newfoundland and Labrador’s dairy industry has come a long way since the days of the Walsh’s great grandparents. Today’s modern industry is embracing technology and is in a period of rapid expansion, innovation and opportunity. In fact, according to the Dairy Farmers of Newfoundland and Labrador (DFNL) - the provincial regulatory body - dairy farming is the leading sector in the provincial agrifoods industry, valued at over $125 million and employing directly and indirectly over 1,200 workers. With 40 producers in four regions of the province (all on the island, although a Labrador dairy feasibility study is underway), Newfoundland and Labrador has the largest average farm size in the country with approximately 140 cows per farm producing millions of litres of milk. The milk is used for both fluid and industrial processing, such as table milk or cream in the case of fluid, or yogurt, butter or cheese in the case of industrial. And, in 13 1. this high-tech dairy industry, there are two components - the farming business and the processing sector. A new era in the provincial industry began in the late 1990s. When the province became self-sufficient in fluid milk production - lacking secondary processing facilities for industrial milk (albeit, Central Dairies processed leftover cream into butter and soft-serve ice cream mixes, and Scotsburn used it to make ice cream for domestic and international markets) - it began shipping surplus milk to Nova Scotia. In 2001, all that changed. “The other provinces wanted us to join the National Milk Marketing Program (NMMP) and joining the NMMP opened new markets,” says Dave Collins, vicepresident and general manager of Central Dairies. “It was a win-win deal.” An opportunity for Newfoundland and Labrador, it also required some hard negotiations on the part of DFNL. In the end, says DFNL manager Harry Burden, “We acquired quota to produce an additional 31 million litres of milk per year, almost double our production.” Since joining the NMMP, provincial milk production has increased to over 52 million litres in 2007 (34 million litres in fluid milk). “That brings us over half-way to achieving our goal,” says Burden. That goal comes with a time limit. Whatever amount is reached by 2015, up to a limit of the additional 31 million litres, 2. 3. 14 VISION NEWFOUNDLAND AND LABRADOR 4. 1. Cows ready for milking. 2. Central Dairies, on track to start manufacturing cheese by June 2008, plans to make up to one-and-half million kilos of a European-style Swiss cheese annually. 3. Central Dairies currently has a product line of about 350 dairy food products, including milk, and annual revenues of $170 million. 4. Newfoundland and Labrador has the largest average farm size in the country with approximately 140 cows per farm producing millions of litres of milk. Photo credit: Brent Chaffey. becomes the set quota. “It’s a ‘use it or lose it’ opportunity,” says Burden. And it explains why producers and processors in this province are working in high-gear. Central Dairies ran with the opportunity and opted to build a specialty cheese plant. A decision based on several reasons. “Markets in Canada are growing significantly for specialty cheese, the margins are better on these products, and at 10 litres of milk to one kilo of cheese, the utilization is high,” explains Collins. Collins credits the Provincial Government for making this “labour of love” a reality. The province invested $1 million to assist Central Dairies with its business expansion. In turn, the company contributed $2.5 million toward the venture which will create 10 to 15 new jobs. The company, on track to start manufacturing cheese by June 2008, plans to make up to one-and-half million kilos of a European-style Swiss cheese annually. “The opportunities are there. Once we establish ourselves in Swiss, we’ll look at other varieties,” says Collins. Central Dairies currently has a product line of about 350 dairy food products and annual revenues of $170 million. The specialty cheese plant will add an estimated 10 per cent to its current revenues. Meanwhile the province’s other main dairy processor, Scotsburn Dairy Group (Brookfield), also recently expanded. “We’ve added new production capability for VISION NEWFOUNDLAND AND LABRADOR innovative premium (ice cream) novelties to offer our retail customer base across Canada, as well as creating new customer opportunities internationally,” says Gerry Smith, senior vice-president of Scotsburn. The largest manufacturer of premium private label frozen confectionaries in Canada, the company also intends to use some of the province’s industrial milk quota in its products. Industry representatives are also working on other challenges facing the sector to ensure it uses rather than loses its quota. Foremost is the need to reduce the cost of forage or feed - the largest farm operating cost - through increasing local forage production and developing the land to do that. According to the DFNL, the province currently produces only 60 per cent of forage requirements and imports all of its grain needs. “Getting access to, and clearing land and growing feed are of paramount importance to attaining and making this new milk quota profitable,” says Burden. “We’ve cleared about 3,000 acres since 2001 bringing the total to around 10,000 acres,” he says. Still, 4,000 more is needed to replace current hay imports. “We need to double that (14,000) to provide for full crop rotation and cow replacement to take advantage of our full quota,” he says. “We’re clearing land as fast as we can.” In another initiative, industry officials recently travelled to Ireland to study a new technology for growing corn under plastic row cover. The Samco X-10 System plants seed, applies herbicide and spreads the plastic mulch over two rows of corn. Trials are currently underway. “By growing corn we decrease the number of acres needed to become self-sufficient in forage requirements,” says Burden. The goal is simple yet impressive - “we want to grow all of our inputs.” Two-thousand acres of corn are in production and the amount is increasing every year. Meanwhile, DFNL is also busy addressing other challenges, including shortages in skilled labour and participating in research studies such as cow health and alternate animal bedding sources. These initiatives have contributed to what Burden calls the most modern dairy industry in the world. “We’ve grown our industry by 50 per cent since 2001,” he says. “More than half of our barns have been built within the last 10 years and have the newest milking equipment and manure handling systems. We routinely receive people from the Maritime provinces to see how these systems work.” By all accounts the provincial dairy industry exhibits tremendous prospects for expansion and diversification to benefit both rural communities and urban consumers. Everyone - from corn researchers to cow wranglers to cheese makers is focused on seeing it reach its full potential. 15 COVER STORY 16 VISION NEWFOUNDLAND AND LABRADOR EYES IN THE SKY Provincial Aerospace Ltd. is helping to keep Caribbean waters calm, even in hurricane season. hen the Royal Netherlands Navy issued a tender in 2003 seeking civilian companies to provide air reconnaissance aircraft and operations in the Netherlands Antilles and Aruba, Provincial Aerospace Ltd. (PAL) of St. John’s was well-qualified to take on the job. You could say they blew the competition out of the water. The Dutch Government was phasing out its maritime patrol aircraft fleet, including the two planes it had stationed in Curacao off the coast of Venezuela that W were used to patrol its areas of responsibility in the Caribbean. Despite the fact that they were competing against multi-billion dollar companies, PAL demonstrated that it was well-positioned to rise above the competition. “The project was so similar to what we do in Canada it was a natural progression. We’ve pioneered the development of this kind of operation,” says Brian Chafe, chief operating officer of PAL. Chafe is referring to the ongoing relationship PAL has with the Government of Canada. In 1989, the Federal Government retired its fleet of military tracking aircraft and PAL was awarded the first surveillance contract under a new outsourcing approach. The relationship has flourished and now PAL performs several missions on the Atlantic and Pacific coasts for such Federal Government departments as Fisheries and Oceans and National Defence - adding up to an average of 8,000 hours of flying time per year. PHOTO: PAL modified two Bombardier Dash-8 long-range aircraft, shown here in Curacao, to meet the project requirements. Photos courtesy of PAL. VISION NEWFOUNDLAND AND LABRADOR 17 LEFT: PAL installed a gyro-stabilized, electro-optical, infra-red camera and digital video system for gathering surveillance data on the aircrafts. BELOW: PAL installed a droppable storage hatch on the aircrafts, which can deliver a rescue kit to people in distress in the water. Photos courtesy of PAL. RIGHT: A 30 million candle-power searchlight was installed on the nose of the aircrafts. The searchlight is so strong it can ignite a piece of plywood from two feet away. It was an intensive two-year process, but in July 2006 the Dutch Government awarded PAL a 10-year contract worth $120 million, with an option to extend beyond that time frame. The stringent requirements included the design, modification, integration, operation and maintenance of two multi-use planes. Brendan Power, the general manager of PAL’s modification centre, was in charge of modifying two Bombardier Dash-8 longrange aircraft to meet the mission’s requirements. While PAL has a long and successful history of aircraft modification, he approached this job in particular with enthusiasm. “Prototypes are fun,” he explains. “But they’re tough, too. They start-out simple and end-up complicated and they never turn out the way you think they will.” The biggest innovation Power and his crew installed was a droppable storage hatch, which can deliver a rescue kit to people in distress in the water. The kit can include such items as a life raft, signalling equipment, water, a first aid kit and even shark repellent. Unlike traditional cargo door openings, the drop hatch is positioned in the aircraft belly and precision vertical drops are controlled by the pilot, which speeds up response time. It is also a more accurate delivery system and, because it does not open directly into the aircraft, it is safer and can be operated in severe weather conditions. Other modifications included the installation of drop tubes for drift buoys and smoke markers, a domed window for extra visibility, a gyro-stabilized, electro-optical, infra-red camera and digital video system for gathering surveillance data, maritime surveillance radar and a 30 million candlepower searchlight on the nose that Power says is so strong it can ignite a piece of 18 plywood from two feet away. All modifications must be approved by Transport Canada. However, that may just be the easy part. According to Power, its own standards are so high it is not enough for his team to be willing to go on the maiden flight after the modifications have been completed. They have to be comfortable allowing their families on board as well. The planes are now in Curacao where Base Commander Dave Hickey oversees the operation. “We play several roles including general law enforcement and information gathering,” he explains. That aspect of the job focuses on fisheries, pollution and narcotics violations. “We patrol a large area gathering data on maritime activity and supplying a presence and letting them know someone’s watching them and protecting the oceans.” Another big part of its operation, and a more transparent one, is search and rescue and disaster relief after hurricanes and volcanic eruptions. Search and rescue operations, instead of merely search and assist, is a new task made possible by the introduction of the drop hatch. During mission operations there are six people aboard each plane - two pilots, a tactical co-ordinator, a sensor operator and two observers, and they carry out the specific task they have been assigned that day by the Netherlands Antilles and Aruba Coast Guard. Their area of responsibility covers the coastal waters of Aruba, Bonaire and Curacao in the southern Caribbean and Sint Eustatius, Saba and Sint Maarten, located over 500 miles away in the north eastern Caribbean. Between the flight crews, maintenance and IT support staff, a total of 13 families made the trip to the tropical paradise that is only 12 degrees north of the equator. “It was a big transition,” admits Hickey, when talking about setting up operations in the Caribbean. “We’re working with three different cultures (Dutch, Canadian and Antillean) and bringing those three cultures together was a challenge for the first six months. But now it’s working out famously and we’ve got a real team approach.” In the past, only Canada and Australia have employed private companies in this manner, but that is now changing. “This project is being watched by governments around the world,” says Chafe. He explains that it is more costeffective to contract-out this kind of VISION NEWFOUNDLAND AND LABRADOR Northstar Network has been awarded a contract worth approximately US$6.3 million for work on Lockheed's P-3 Orion maritime patrol aircraft. maritime surveillance and rescue work than it is for a government to expend military personnel and equipment to do the same job. The Netherlands Antilles and Aruba may be the first overseas jurisdiction to hire the complete turnkey package from PAL, but the company has no intention of allowing them to be the last. Four top executives at PAL logged over one million miles last year as the company actively pursues opportunities to export the experience they have acquired in over 20 years of maritime surveillance work and aircraft modification and maintenance to deliver a complete package to the rest of the world. According to Chafe, potential clients are not just those countries looking for a way to streamline their maritime operations. In times of heightened domestic security, many countries that have never performed maritime surveillance operations are now recognizing its value. “As governments reduce infrastructure and increase surveillance and coastal zone protection they are turning to civilians and PAL is the best. We have a three- to five-year head start over many competitors and we intend to take full advantage of that.” VISION NEWFOUNDLAND AND LABRADOR Boeing, Lockheed Martin invest in aerospace industry ewfoundland and Labrador is about to receive a considerable investment of corporate N funds. Aerospace giants Boeing and Lockheed Martin have committed more than $290 million in contracts to Atlantic Canadian firms. This investment stems from the terms of the Canadian Industrial and Regional Benefits policy. This policy requires companies, which purchase military equipment from Canada, to invest an equal amount of the purchase cost in Canadian corporations and institutions. One of the beneficiaries of this investment is Memorial University. Over the next five years Boeing will contribute $750,000 to robotics research at the Faculty of Engineering, where the Boeing Laboratory in Autonomous Systems will be established. A team of faculty members will be assembled in such disciplines as electrical, computer, mechanical and ocean engineering, as well as graduate students and research engineers. The primary areas of research will include robotics, underwater vehicles and unmanned aerial vehicles. The faculty hopes to leverage matching funding through programs offered by the Natural Sciences and Engineering Research Council of Canada. Another beneficiary is Northstar Network Ltd. - a subsidiary of Northstar Electronics, Inc. Lockheed Martin has awarded Northstar a contract worth approximately US$6.3 million for work on its P-3 Orion maritime patrol aircraft. P-3s are used for everything from anti-submarine warfare to firefighting. Northstar, with offices in St. John’s and Gander, will be supplying approximately 600 wing parts and assemblies per aircraft under an upgrading program. The company will be using a network of suppliers including key partner and subcontractor CHC Composites Inc. - a division of CHC Helicopter Corp. It is the first step in what is expected to be a long-term project to upgrade 50 aircraft over the next five years. 19 PROFILE Pilot Training GFT recently signed a contract to provide flight training to students enrolled in the Bachelor of Technology program at Rangsit University in Thailand. Photo courtesy of GFT. Internationally-renowned flight school becomes a destination of choice for foreign students. hen he was 17 the only thing Patrick White knew about airplanes was that flying one had to be better than working as a labourer. He and his two brothers started taking flying lessons. While the other two went on to follow different paths, White has made a career out of flying. He began as a bush pilot, flying Americans into hunting camps, and went on to work for several years as a pilot for Air Labrador. “It was a great experience,” White recalls. “It’s the most fantastic flying that can be done anywhere in the world.” However, as time passed White realized that flying would not satisfy the growing needs of his family and allow him to continue living in his beloved Norris Arm in central Newfoundland. He and his wife, Florence, bought a grocery store and spent several years building the business and expanding their business interests into the tourism and real estate sectors. Through it all, White continued flying as a chartered pilot every summer. Then, in 1992, he purchased a Cessna 150 to teach his son how to fly. Before long, others in the Exploits Valley region were inquiring about lessons. White was happy to oblige and Exploits Valley Air Services Ltd. W 20 had been born. They bought a second plane and, in 1993, were awarded a contract by the federal department of National Defence to do air cadet training. Patrick White is the president and CEO of Gander Flight Training, Domestic Division. Photo courtesy of GFT. The operation was relocated to Gander in central Newfoundland as a temporary move, but the business opportunity associated with the Gander International Airport proved to be attractive. Exploits Valley Air Services was soon operating its flight training under the trade name Gander Flight Training (GFT). Fifteen years later, GFT is still there. Now it is an internationally-renowned flight school with 20 aircraft and a staff of 65 employees. Instructors include Air Canada pilots and it offers state-of-the-art facilities, a Modular Flight Deck flight simulator and a technical library. Students at GFT can train on both single engine and multiple engine aircraft. Depending on their reasons for learning to fly, they can also acquire additional endorsements to fly float planes, ski-planes, water bombers and even helicopters. Students can also earn a recreational pilot’s permit, which limits them to domestic daytime flying in a single engine aircraft with a maximum of three passengers, to a frozen ATPL or Airline Transport Pilot License that is the highest level of pilot certification possible, the kind of license people who fly large passenger jets hold. With a frozen ATPL, pilots are eligible to fly as a first officer, for example, but they have certain restrictions on their license and cannot serve as pilot-in-command. They continue to gain experience and air time while working for an airline and then have their license unfrozen when they have reached a certain age and number of flying hours. GFT operations have an added benefit to students because White’s group of aviation VISION NEWFOUNDLAND AND LABRADOR companies exist in a three-carrier environment. Students work in a professional environment and have daily contact with commercial pilots, medevac operations and charter flights. Of course, Gander itself is a renowned centre of aviation history. White considers the airport, the people, the navigational aids and the control centre vital assets to his aviation business. However, he also feels that students see value in completing their training at GFT because it is owned and operated by a pilot. “My company isn’t owned by a board of directors,” he states firmly. “Flying is about the passion of aviation and that’s something I am able to share with my students.” While the majority of students are from Newfoundland and Labrador and the rest of Canada, GFT attracts foreign students from such European countries as Britain, France and Ireland. The cost of qualifying for a license in Canada is roughly one-third what it would cost in Europe to receive equivalent certification, and a Canadian license is readily converted in Europe. “Another big advantage to training in Gander for potential pilots from other countries is the fact that we receive our full share of varying weather,” says White. “With four distinct seasons no one who trains here can be accused of being a ‘sunshine pilot’.” However, students are now coming from much further distances. For example, there are currently 90 Chinese students in training at GFT. “Some time ago we targeted Asia as a potential market and spent a great deal of time and money on developing this opportunity” says White. They are here as a result of a critical shortage of trained pilots in China, where demand is at a fever pitch. It will take the students 12 to 14 months to earn their frozen ATPL and when they return to China they will complete their training by flying Boeing 737s and other large aircraft under the auspices of whichever Chinese airline they will be working for. But it does not stop there. GFT recently signed a contract to provide flight training to students enrolled in the Bachelor of Technology program at Rangsit University in Thailand. The students will divide their time between the university in Thailand and Gander, spending about three years in regular classes and one year at flight school. There are currently 80 students enrolled in the program and 40 of them are expected to arrive in the province in 2008 and 2009. The company expects to host 40 Thai students annually, either for a full year or in two sixmonth blocks. The influx of foreign students into the Gander region can be considered something of an economic boom. In practical terms, international students generally spend from VISION NEWFOUNDLAND AND LABRADOR $18,000 to $25,000 per year in their host community. With the possibility of 140 foreign students at the school this year, the community of 10,000 will benefit from an increase in economic activity and population. However, it is not just about foreign students coming to Gander. White recently received an enquiry from a group in India to physically replicate the Gander flight training operation in the southern part of that country. He is not sure it will pan out, but it does illustrate the respect the company has garnered in the international community. “Everything’s shaping up the way it should,” says White. “We have a long-term plan and we will continue to market ourselves to the world.” So, why are so many foreign students and institutions looking overseas for flight training? “There are global opportunities out there and aviation is an integral component of any international expansion. China and India are booming economies and it’s hard for them to access this kind of aviation training domestically. They feel comfortable coming to Canada for instruction and they love Newfoundland and Labrador and our culture,” says White. “Our approach means straightforward dealing in an honest manner.” White insists that GFT strives to remain a top-notch choice in every way that 2. matters. “We have three priorities,” he says. “Safety, customer service and profitability, in that order. I insist on quality. I represent the company and the company represents me so it must be five-star.” While flight training remains the core division within the present group of companies, White is proud to point out the expanded corporate profile now operating under the trade name GFT Aerospace Technologies. The company has expanded into the airline business, charter operations, medevac, manufacturing, aircraft maintenance, helicopter sales and service and has many agreements and contracts throughout North America. Ironically, while White and his team continue to train future 747 pilots he does not seem to envy them. The veteran bush pilot has a long-standing contract with the Provincial Government for whom he continues to fly water bombers and that suits him just fine. “We operate in a very sophisticated environment at GFT Aerospace Technologies, but I personally prefer to fly just above the trees.” 1. 3. 1. Students at GFT can train on both single-engine and multiple-engine aircraft. 2. GFT has expanded into other areas including medevac. 3. GFT also offers flight training on helicopters. 21 INVESTMENT Angel Investors Bridging the Gap Innovative Newfoundland and Labrador companies are receiving captial from private sector investors. all Jo Mark Zurel an angel and he is not going to argue. The former chief financial officer for CHC Helicopters and current president of Stonebridge Capital wears his wings and halo proudly. Angels are investors who bridge the financial gap that young companies often face when they have outgrown their ‘love money’. Typically, they have used the initial investment from family or friends and they do not qualify for a formal investment of venture capital. “Historically, it has been very challenging for start-ups to receive capital in this market. This is particularly so for young companies in the advanced technology sector where companies often do not have physical assets for traditional C 22 lenders to secure their loans,” says the Honourable Trevor Taylor, Minister for the provincial department of Innovation, Trade and Rural Development. “Available capital is essential to build and keep the kinds of innovative companies that ensure the province remains competitive.” Connecting investors to companies in Newfoundland and Labrador is not always easy. To bridge this gap, Zurel and his fellow angels are members of the Newfoundland and Labrador Angel Network (NLAN), launched in September 2006 by the St. John’s Board of Trade. There are angel networks across Canada and the United States and the numbers continue to grow. However, NLAN is one of only two in Atlantic Canada and it is strictly for Newfoundland and Labrador. One side of the angel network is composed of potential investors like Zurel who meet certain nationally-set criteria of income or assets. NLAN already includes 20 investors from the province. The other side of the network is made up of entrepreneurs looking for funds. Cathy Favre, NLAN’s executive director, has already received hundreds of inquiries, some from well-established companies and others from companies seeking assistance before they are ready to apply for angel funds. NLAN looks for local companies that have completed the research and development phase of operations. If they seem promising they are put through a rigorous process that NLAN’s board chair, VISION NEWFOUNDLAND AND LABRADOR Cathy Favre is the executive director of the Newfoundland and Labrador Angel Network. Photo courtesy of NLAN. Ray Dillon, describes as “Cathy’s boot camp.” NLAN is not an incubator. However, they do help companies identify its strengths, assess their overall value and learn how to encourage investment. When Favre and the board of directors determine they are “ready”, the eager entrepreneurs meet with the network and pitch their case. So far, three companies have progressed to this stage and two have been accepted for funding. For Zurel, the experience has been nothing but positive. He appreciates the benefits that stem from being part of a network, including the fact that large investments on an individual basis is not required. “Individually it may be too much risk for one person, so we group together and each gives $50,000 instead of one person risking $1 million.” The angels are also able to divide up the work. For one deal, Zurel did all the work, including the due diligence investigation. For another, someone else took the lead. “A big benefit is that we’re a diverse group of people, so someone probably has experience in a specific industry,” he explains. “We recognize the investments are high risk. We go in with our eyes open and if we think they’ve got a crack at it we want to give them a chance.” Dillon sees nothing but good ahead for the organization. “The opportunities for both sides are positive. There are a lot of people with money, both old and new, and lots of the seeds sown years ago in commerce and engineering at the province’s university are now growing. Before, there’s only been one or the other. Now we have both.” Entrepreneurs approaching NLAN can expect to receive an investment of between $100,000 and $1 million to get them off VISION NEWFOUNDLAND AND LABRADOR A leopard shark in the kelp forests at Monterey Bay Aquarium in California. Photo credit Diana Crew, Immersion Presents. Virtual expeditions iddle school students in Newfoundland and Labrador recently participated in an M underwater mission to the giant kelp forests of California’s Monterey Bay - and they did it without getting wet. The Marine Institute of Memorial University is the first Canadian site of Immersion Presents - an educational program that allows participants to take part in a virtual scientific expedition. The program, which uses a combination of satellite and Internet connections called telepresence technology, is the brainchild of Dr. Robert Ballard, an oceanography professor at the University of Rhode Island and the man who discovered the wreck of the Titanic. Its purpose is to encourage students to consider a career in ocean science by getting them up close and personal with the wonders of the sea. Along with students in aquariums, museums and science centres across the United States, students in this province virtually boarded the research vessel Fulmar and dove 10 metres underwater where, with the help of divers and an ROV, they studied everything from sea lions to starfish. The interactive program, which MI is delivering in partnership with the Newfoundland and Labrador Science Centre, allowed them to directly communicate with the scientists at the site and was the first of what is hoped to be a series of such expeditions. Students are not the only ones benefiting from the program. The technology will enable scientists in this province to participate in expeditions and experiments with their counterparts at the University of Rhode Island. It is another link in the chain connecting the two institutions that was formalized in a Memorandum of Understanding signed in 2006, furthering the province’s commitment to building partnerships that will help strengthen and grow the marine technology sector in Newfoundland and Labrador. 23 NLAN recently announced the finalization of two deals with local companies’ dataSentinel and adfinitum. Ed Clarke (L) of adfinitum and Tom Chalker (R) of dataSentinel are pictured here. Photo courtesy of NLAN. Cathexis CEO, Steve Taylor, recently signed a deal through CERT with investors in the Middle East. the ground. Eventually, the most successful companies are going to need more than what NLAN can provide. For some, opportunity might come with a knock on the door of Gateway Without Borders, which now goes by the acronym GWB. GWB matches technology firms in Newfoundland and Labrador with partners in the United Arab Emirates (UAE) that have access to capital and market development resources. It is an initiative of the Gardiner Centre at 24 Memorial University’s Faculty of Business Administration. The concept came about when Dr. Bob Richards, a former Chair in Youth-focused Technological Entrepreneurship, left Memorial to accept a position as CEO of the Centre of Excellence of Applied Research and Technology (CERT). CERT is the commercial arm of the Higher Colleges of Technology in the UAE and the largest Middle East North Africa investor in the discovery and commercialization of technology. Richards’ appointment was seen as an opportunity to link local technology and high-growth companies with the most dynamic economy in the world, explains Daryl Genge who has been retained to develop and oversee the project. “We need money and they need entrepreneurial companies.” A Memorandum of Understanding was signed between the two institutes in March 2005 to begin operations. To qualify, companies must be willing to expand their business into the Middle East. The UAE are trying to build local capacity, not just finance it elsewhere. Companies also have to provide a product of relevance to the investing partners. Genge cites health care, marine technology and security as some of the areas of particular interest. Finally, companies have to be willing to make a long-term commitment to the partnership. Companies that fulfill the criteria are helped by GWB in several ways. Genge assesses both the company and its product in the same way a venture capitalist would. If a company does not know its current market value, GWB will find out. If there are gaps, GWB will help to fill them in through advice and support. Then the principals are tutored in the proper way to present themselves to potential investors. Recently, Cathexis Innovations of St. John’s signed a deal through CERT with investors in the Middle East that is worth several millions of dollars. Company CEO, Steve Taylor, thinks the program, and the connections it helps companies to make, is of real benefit. “Through CERT, we have a lot of credibility and that opens up a lot of doors. Moving into that area was part of the future road map, but it would have taken us five or ten years longer without CERT.” GWB has three more companies in negotiations, out of the 30 or so companies they consider reasonable candidates. It has been a steep learning curve for GWB. They have been in pilot project mode so far, but are now in the process of re-branding and solidifying their position. Genge sees a future bright with potential expansion for both sides. The UAE can serve as a springboard into markets around the world, starting with Asia and Africa. At the same time he envisions a broadening of the base here with companies Canada-wide using GWB as a true conduit to international expansion. “We’ve positioned ourselves well and with lots of creativity we can expand and give ourselves longevity.” VISION NEWFOUNDLAND AND LABRADOR MINING Mining Companies Digging In Mineral shipments are breaking records as demand for the provinces underground riches grows. ou may have heard the expression there is gold in them thar’ hills. Well, there is also iron, nickel, zinc, copper and a host of lesser-known minerals like pyrophylite, dolomite and barite. And, of course, there is rock - this is Newfoundland and Labrador - granite, slate and the more exotic anorthosite (labradorite) to name just a few. The province boasts a wide variety of rocks, minerals and even gemstones, but one thing they all have in common is that Y VISION NEWFOUNDLAND AND LABRADOR they are valuable enough that many people want to dig them up. The mining industry is having a considerable impact on the people, economy and communities of Newfoundland and Labrador. More than 3,800 people are projected to be directly employed in the industry in 2008. Many more work for the service and mineral exploration companies that operate in the province, also contributing to the industry. If that number does not sound big enough, the gross value of mineral shipments has increased 470 per cent since 2004 to $3.9 billion in 2007 and is forecast to remain strong at almost $4 billion in 2008. That is a lot of rock. In 2007, mineral exploration expenditures were $138 million, which not only set a new record, but was a dramatic increase over the $48 million spent in 2005 - only two years previously. There are several key factors behind the flurry of exploration and 25 In 1996, Vale Inco acquired the rights to the Voisey's Bay nickel-copper-cobalt deposits located on the eastern edge of a vast expanse of northern wilderness - 300 kilometres north of Happy Valley-Goose Bay in Labrador. Reprinted with permission from Vale Inco. 26 development in Newfoundland and Labrador these days. One of these is the soaring prices for minerals globally thanks largely to economic growth in markets like China and India. But other factors are also playing important roles in the province’s mining successes. The Provincial Government is making the province more globally competitive in mining through initiatives such as the Mineral Incentive Program, new geological mapping and improved online service delivery. The three largest players in the market are Voisey’s Bay Nickel, Wabush Mines and the Iron Ore Company of Canada. Iron and nickel together have a gross shipment value of over $3 billion, easily surpassing any other projects in the province. Employees in those two industries outnumber those in any other facet of mining many times over. The Iron Ore Company of Canada (IOC) is the country’s largest iron ore producer. With 1,534 employees, it is also the largest employer in Newfoundland and Labrador’s private sector. The high-quality iron ore it mines in Labrador City is used by steel makers to make pig iron and steel. In March 2008, IOC announced a major expansion to its operations that president and CEO Terence F. Bowles attributed to a very tight iron ore market. The expansion, which entails a $500 million capital investment, will see annual production rise from 17.6 million tonnes of concentrate to 22 million tonnes. It is the first phase of an expansion that could entail the investment of a further $500 million by 2011 and increase production capacity by a whopping 50 per cent to 25 million tonnes. It is expected that 200 additional workers will be needed at the mine, as well as upwards of 250 construction workers over the next three years. Current estimates of reserves suggest that even with the increase in production the mine should have a lifespan of another 50 years. In 2007, the Voisey’s Bay Nickel parent company, Inco, was purchased by CVRD and the company name was changed to Vale Inco. Voisey’s Bay Nickel Company Ltd. is now called Vale Inco Newfoundland and Labrador. Opened in September 2005, the mine produces copper, cobalt and nickel, which is the most valuable of the three. Estimates suggest that the ground around Voisey’s Bay contains one of the richest nickel deposits in the world. The VISION NEWFOUNDLAND AND LABRADOR A tractor trailer receiving a load of processed barite from the Atlantic Barite storage silo at Buchans. Photo courtesy of Atlantic Barite. 6,000 tonne per day processing facility reported production of 59,000 tonnes of nickel, 42,000 tonnes of copper and 1,239 tonnes of cobalt in 2007. The company currently employs 400 people at the open pit mine, a number that is expected to double in 2018 when underground mining is projected to begin. While the mine’s lifespan is conservatively estimated at 14 years, there is potential to continue operations beyond this time frame. As part of the development agreement Vale Inco signed with the Provincial Government, the company committed to constructing a nickel processing plant in the province. The plant, as proposed for Long Harbour, Placentia Bay, is expected to begin operations in 2012 and will have the capacity to produce 50,000 tonnes of nickel annually. Wabush Mines is the province’s third significant mining operation. Mining began there in 1965 and it has the capacity to produce 6.1 million tonnes of iron ore per year. In 2008, the company expects to produce five million tonnes of iron and will employ a work force of 467 people. While Vale Inco, Wabush and IOC are the largest companies in the province’s mining sector, there are also many other participants. In fact, Newfoundland and Labrador’s mining sector is booming. When Anaconda Mining opens its new VISION NEWFOUNDLAND AND LABRADOR Pine Cove gold mine in 2008, it will be the fourth new mine in the province in three years. Other new mines in the last three years include Aur Resources’ Duck Pond mine in central Newfoundland. Production began in January 2007 and the mine is expected to produce approximately 41 million pounds of copper and 76 million pounds of zinc annually, as well as silver and gold. Close to 200 people are expected to be employed, making the mine a significant employer in the area. While the Pine Cove gold deposit is smaller, it is still a good project for Anaconda Mining says Chairman and CEO Lew Lawrick. He describes the deposit near Baie Verte in central Newfoundland as a good, but small, veintype project that should yield 20,000 ounces of gold per year for the next 12 years or so. It is anticipated that 45 people will be employed at the mine. Lawrick says that gold prices are now at a point where a project such as this one makes sense - whereas, four or five years ago, it might not have been worth pursing. “We saw the opportunity and followed-up on it. We’ve been very happy and delighted with all the government help we received.” Lawrick is not the only one to express such appreciation or to take advantage of Photo courtesy of IOC. IOC CEO Terence F. Bowles recently announced a major expansion to its operations attributed to a very tight iron ore market. 27 Hi-point Industries, a peat moss processing company, employs close to 20 people and won the Provincial Government’s 2006 Exporter of the Year Award. booming times in the industry. Malcolm Swallow is the co-owner of Atlantic Barite Ltd., a company with a rather interesting history. Between 1928 and 1984, the mine at Buchans, in central Newfoundland, processed over 16 million tonnes of zinc, lead, copper, gold and silver. The mine also produced what they considered to be a useless mineral by-product – barite – which was deposited in the tailing ponds. However, it was later discovered that barite could be used as a weighting agent in oil well drilling mud because it is both heavy and inert. Most of the world’s barite supply is mined in Nevada, Morocco and China, but Swallow and his partners realized that with the booming offshore oil industry in Newfoundland and Labrador, it might be a good time to explore the possible reclamation of the barite that was left behind when the metal ran out and the Buchans mine closed. Swallow explains that they are actually cleaning up the site by reclaiming the barite. They expect to produce about 3,000 tonnes a year, which is just enough to keep the province self-sufficient. Because they use a 28 flotation method to extract the barite, the mine only operates from May to October when they can count on freeflowing water. The mine is a small operation that provides seasonal employment for approximately 10 people. “It’s a fun job and a good company,” says Swallow. “We’re very grateful to the government because they helped us a great deal.” The mining boom has also resulted in the reopening of a mine that was previously deactivated in 1998. The Beaver Brook antimony mine extracts antimony - a metalloid used in flame retardant formulations and as a hardener for lead in storage batteries. Since the closure, prices for antimony have quintupled. The mine, and a 450-tonneper-day mill, is now back in production and up to 90 people are expected to be employed for the projected seven-to-tenyear lifespan of the mine. One of the advantages of the mining industry in Newfoundland and Labrador is the high-paying jobs and prosperity it is generating in many rural areas. Working in a mine requires a considerable amount of skill. So, it is not surprising that, unlike some other rural industries, mining has always been well paid. Both large and small companies recognize that finding the workers they need takes some effort, and workers in some fields are being enticed home again by the lure of wages similar to those that can be earned in Western Canada. Others are able to stay in their home communities because of the presence of marketable goods that are literally beneath their feet. The story of mining in Newfoundland and Labrador is not just about the major players. It is also a story about Hi-point Industries, a peat moss processing company in the central Newfoundland town of Bishop’s Falls that employs close to 20 people and won the Provincial Government’s 2006 Exporter of the Year Award. It is also the story of TUC, a subsidiary of the Labrador Inuit Development Corporation, which continues to meet the demand for the gleaming labradorite it markets for building facades in Italy and in other markets across Europe and North America. These companies and many more like them, producing familiar and unfamiliar substances, are all strengthening the province’s rural regions. VISION NEWFOUNDLAND AND LABRADOR EXPORTING Fish Processors Going Upscale Phot o co urte sy o f Ne ptun e Se a Pr oduc ts. New gourmet seafood companies are successfully filling a niche for people with little time to cook. n December 2006, Bond Rideout went to Fair Haven on the province’s Avalon Peninsula to buy a printer and ended up with a fish plant! With a master’s degree in Religious Studies and several successful businesses under his belt, including real estate and antiques, the renaissance man saw nothing strange in the impulsive purchase of a business that was not only teetering on the brink of insolvency, but about which he knew next to nothing. Now barely a year later, Rideout is marketing a line of over 200 frozen seafood products, most of which he developed and tested himself. His company is called Neptune Sea Products and with specialties like White Wine and Lemon Flavoured Salmon and I VISION NEWFOUNDLAND AND LABRADOR Smoked Wild Arctic Char Spread it is not your typical frozen fish food. Rideout promotes his product as “white tablecloth dining at home” noting that with his frozen entrees you can enjoy restaurant quality food for $6.99. That is not the only thing that sets Neptune apart. The plant that Rideout bought contained a smoker so he examined the market potential for a smoked salmon product on the eastern seaboard of the United States, where most salmon is sold. Rideout learned that consumers in this market are increasingly buying kosher food as an assurance of cleanliness and quality and he recognized that this niche market would be a good fit for his products. Rideout achieved Orthodox Union (OU) certification for his plant - the most stringent rating possible. “It’s expensive and entails a rabbi flying from New York periodically to inspect the plant,” but Rideout believes it is worthwhile investment because it adds value to the product. He is looking for global sales and it is paying off. His product was recently picked up by Sysco, an American-based prepared food company with sales of $35 billion in 2007. The United States is Rideout’s biggest market. It already accounts for 60 per cent of his sales and he expects that number to grow. However, he is eyeing Europe as his next field to conquer and he plans to use boil29 Henry Cowan is the head of Dockside Appetizers. Dockside Appetizers product’s include Snow Crab Legs Fillo Wrap and Crispy Cold Water Shrimp Wontons. Photos courtesy of Dockside Appetizers 30 in-the-bag kippers in butter meal to target UK consumers as his way in. The goal is for Neptune to be a $10 million company in two years, but Rideout says the accomplishment of which he is most proud is generating jobs in rural Newfoundland where he grew up. “People only see the difficulties of running a business in outport Newfoundland, but I have low taxes, a loyal workforce, pristine water and everyone there wants me to succeed because that’s their security.” Rideout wants to make fish processing a career choice. His plant operates a full shift 12 months a year and by the end of 2008 he expects to have 45 employees. He hopes to eventually have several plants running year-round. Treating his workers well is his number one priority. “There’s no standing around waiting for the fish boat,” he says. “It’s a new mentality. The fish is caught properly, processed properly and marketed properly. Nothing goes to waste – you just have to find the right opportunities.” For example, Rideout sells salmon skins to a company in Iceland that turns them into wallets. He says these practices result in good wages as well as job security for his employees. It is an approach to business that another Newfoundland and Labrador start-up company is in complete agreement with. Henry Cowan spent 20 years as a food broker, a commissioned salesperson who represents manufacturers and sells to distributors. With that background he knows the food and fish industries inside out and four years ago two things came to his attention. First, the big catches in Newfoundland and Labrador, like crab and shrimp, are undervalued. Second, the market for prepared appetizers doubled from 2000 to 2005 and has been growing by 10 to 15 per cent every year since. To Cowan, those two facts spelled opportunity. He spoke to the chefs of some of the finest restaurants in the province and asked them if they would be interested in developing some appetizer recipes using shellfish. They agreed in exchange for a commission on the sales of their own creations. Now Cowan is the head of Dockside Appetizers, and his line of appetizers, including Snow Crab Legs in a Filo Wrap and Crispy Cold Water Shrimp Wontons, are definitely geared towards upscale taste buds. Cowan has been marketing his products aggressively. He laughingly admits he has been living out of a suitcase lately, but his efforts are paying off. Costco did a test run of the Shrimp Wontons in 11 of their stores and could not keep it on the shelves, according to Cowan. Now they are buying enough product to stock 40 stores and Cowan believes they will go nation-wide. Also, a high-end chain in the United States, Harris Teeter, has just signed a contract to stock his Smoked Cod Paté with Partridgeberry Chutney. Cowan also has deals in the offing with other large companies in the United States and Europe. Cowan is currently targeting the retail food market because his experience tells him it is the easiest nut to crack and he wanted to get a quick start to his business. But future plans include selling to the food service industry in venues like banquet halls, cruise ships and restaurants. “That’s for longevity,” he explains. “Because they don’t like to change suppliers, so once you’re in, you’re in.” Unlike Rideout, Cowan contractsout all his work. “With the amount of excess capacity in the province I see no need to build a plant of our own,” he says. Right now his food is processed at Allan’s Fisheries in Benoit’s Cove on the province’s west coast, which has upgraded all its equipment to meet his needs. Cowan figures that by the end of the year they will have all the work they can handle. Two more plants have been engaged and he expects to need more as international contracts are signed. Like Rideout, he is hoping to keep the plants operating year-round something he thinks can only be good both for workers and for rural Newfoundland. As machinery takes over more of the so-called grunt work, workers will be more highlytrained and receive higher wages. “The world is hungry for seafood, be it main courses or appetizers, and we’ve got the best seafood in the world right outside our door. Combine that with the best cuisine and you’ve got a winning combination,” says Cowan. “We’re dreaming big. This company will be huge.” VISION NEWFOUNDLAND AND LABRADOR