2014 BSCAI ANNUAL CONVENTION
BSCAI 14
November 6-8, 2014 | Hilton Orlando and Orange County Convention Center
ADVANCE PROGRAM
GROW YOUR
BUSINESS
at the 2014 BSCAI
Annual Convention
JOIN FELLOW BSCS IN ORLANDO, FLORIDA
In a growing and continuously evolving industry, it is easy to find
yourself lumped into the masses under the “cleaning industry”
umbrella. As the Business Resource for Contractors™, BSCAI
understands the unique needs, concerns and interests of Building
Service Contractors and in return, is dedicated to providing
education, networking and resources designed exclusively for all
BSCs, from small, closely held family firms to large corporations
with numerous branches.
Explore the endless opportunities with your fellow BSC colleagues
this November 6-8 in Orlando, Florida for the 2014 BSCAI Annual
Convention. Gain insight into industry trends and solutions, have
your BSC hot-topic questions answered and make the new
connections you are looking for. The BSCAI Annual Convention
features more than 20 hours of education, including 20 peer-topeer education sessions and exclusive networking opportunities
with hundreds of industry professionals.
GAIN COMPLIMENTARY ACCESS TO
THE LARGEST INDUSTRY TRADE SHOW
IN NORTH AMERICA
Through BSCAI’s co-location partnership with ISSA, your 2014
BSCAI Annual Convention registration will provide you with free
access to the ISSA/INTERCLEAN® North America trade show,
which includes more than 700 exhibitors. As a result, attendees
benefit from the top-notch BSC education and networking, access
to the largest trade show in the cleaning industry, and ISSA’s
Keynote speaker, Marcus Buckingham, on Thursday, November 6.
2014 ANNUAL CONVENTION CO-CHAIRS
THANK YOU
BSCAI CORPORATE PARTNERS AND
ANNUAL CONVENTION SPONSORS
Paul Greenland, CBSE
2014 Annual Convention
Co-Chair
TEAMSoftware
employee owned
Eric Luke, CBSE
2014 Annual Convention
Co-Chair
BSCAI CERTIFICATION SPONSORS
MAKE CONNECTIONS
At the Annual Convention, networking happens everywhere. Make
new professional contacts and connect with friends. Whether
you are socializing at the Hilton, engaging in casual conversation
during breaks and on the ISSA/INTERCLEAN North America trade
show floor or, on your way to an education session, you have the
opportunity to build your network and strengthen your existing
relationships. Organized networking events include Thursday
evening’s Welcome Reception and Saturday morning’s breakfast.
Plus, you can network with peers, discuss common interests and
record their discoveries in the “Open Space Forum – Knowledge
Sharing” session on Thursday.
2014 BSCAI
ANNUAL
CONVENTION
REGISTRATION
Register on or before September 25
and save $100 on the annual
convention full registration rate!
Schedule-at-a-Glance
WEDNESDAY, NOVEMBER 5
8:00 A.M. – 5:00 P.M.
Bidding and Estimating Seminar*
Sponsored by: Staples
8:00 A.M. – 5:00 P.M.
CBSE and RBSM Examinations
9:30 A.M. – 5:30 P.M.
ISSA/INTERCLEAN
Exhibit Hall Open
THURSDAY, NOVEMBER 6
8:15 A.M. – 9:30 A.M.
ISSA/INTERCLEAN
Keynote: Marcus
Buckingham
9:30 A.M. – 5:30 P.M.
ISSA/INTERCLEAN Exhibit
Hall Open
9:45 A.M. – 11:00 A.M.
BSCAI Opening
General Session:
Dave Hewett
Sponsored by:
Sealed Air
11:45 A.M. – 1:00 P.M.
BSCAI New
Member Luncheon
1:00 P.M. – 2:30 P.M.
Open Space Forum –
Knowledge Sharing
6:00 P.M. – 7:00 P.M.
Welcome Reception
Sponsored by: 3M
FRIDAY, NOVEMBER 7
CONTRACTOR DAY
8:00 A.M. – 9:00 A.M.
BSCAI Roundtables
9:00 A.M. – 10:00 A.M.
BSCAI & ISSA
Co-sponsored
Keynote: Rick Pitino
9:30 A.M. – 1:30 P.M.
ISSA/INTERCLEAN
Exhibit Hall Open
12:00 P.M. – 1:15 P.M.
Awards Luncheon
Ticketed event honoring Award Winners
and RBSM/CBSE Designees.
Sponsored by: Sealed Air
SATURDAY, NOVEMBER 8
7:00 A.M. – 8:00 A.M.
Continental Breakfast
8:00 A.M. – 9:30 A.M.
BSCAI Closing
General Session:
Summer Sanders
Sponsored by:
Liberty Mutual
9:45 A.M. – 11:00 A.M.
Peer-to-Peer Education Sessions
9:45 A.M. – 12:30 P.M.
Productivity Seminar
Sponsored by: ProTeam
11:15 A.M. – 12:30 P.M.
Peer-to-Peer Education Sessions
All scheduled times are subject to change.
*Additional registration fee required.
1:30 P.M. – 2:45 P.M.
Peer-to-Peer Education Sessions
1:30 P.M. – 4:15 P.M.
Supervision Seminar
3:00 P.M. – 4:15 P.M.
Peer-to-Peer Education Sessions
4:30 P.M. – 5:45 P.M.
Peer-to-Peer Education Sessions
6:00 P.M. – 8:00 P.M.
Sunbelt Reception
Networking reception hosted by
Sunbelt Rentals.
The BSCAI Awards Luncheon is an opportunity to celebrate peers and colleagues for their
industry success over the last year. Join us for a plated lunch while we announce award winners,
celebrate new and lifetime RBSM and CBSE designees and recognize continued RBSM and CBSE
designees. Award winners and designees will be given complimentary access to the luncheon
while tickets and tables are available for guests to purchase online. The Awards Luncheon will
replace the RBSM/CBSE evening reception.
General Sessions and Seminars
WEDNESDAY, NOVEMBER 5
8:00 A.M. – 5:00 P.M.
Bidding and Estimating Seminar*
Presented by: Alfred R. Berry, CBSE,
President, American Services Corporation;
Curtis McLemore, McLemore Building
Maintenance, Inc.; Steve Shuchat, CBSE,
Clean All Services
The Bidding and Estimating Seminar is a course
designed for novices to the BSC industry and will
show you a step-by-step approach for pricing
your services in today’s competitive marketplace.
Attendees will gain a working understanding of
strategies for determining the time it takes to
perform specific cleaning tasks and how to use
this information to identify the labor requirements
necessary to perform the work. This seminar will
provide an overview of the components that are
part of every contractor’s cost estimate, including
how to properly determine supply and equipment
costs, the correct method for determining employer
tax/insurance rates and outlining standard
overhead costs, and the use of technology to
support this process.
Sponsored by:
*Additional registration fee required.
THURSDAY, NOVEMBER 6
9:45 A.M. – 11:00 A.M.
BSCAI Keynote &
Opening General Session
Presented by: Dave Hewett, BOMA Fellow,
Consultant
Bid, Bid, Bid…is that your life, and still no new
business? Looking for the solution to understanding
your customer and how they buy? This session
will review the commercial and corporate real
estate and facilities market, where it is headed
and how it impacts your business. Attendees will
gain insight into buying habits, dos and don’ts
and future trends. Real-world examples of the
decision-making process in real estate and facilities
departments of all sizes will also be shared.
Sponsored by:
1:00 P.M. – 2:30 P.M.
Open Space Forum —
Knowledge Sharing
Part 2: Motivation and Training
Moderated by: Claudia St. John, SPHR,
CPVA, CPEQA, CPTHDA, President,
Affinity HR Group, LLC
To effectively train new employees, supervisors
need to follow simple steps beginning at the initial
meeting. This seminar provides strategies for
getting off on the right foot with your employees
during orientation, creating a top-performing
workforce where everyone counts, and developing
incentive programs to keep company morale high.
Your employees will learn to expect the best from
you and their new position.
Attend this unique meeting format which enables
you to set your own agenda and work in depth with
people who share common interests, issues and
concerns. This session encourages participants to
explore what they care about, network with peers
and record their discoveries.
FRIDAY, NOVEMBER 7
8:00 A.M. – 9:00 A.M.
BSCAI Roundtables
During this hour-long session, attendees will
have the opportunity to participate in multiple
discussions. A wide range of industry-relevant
topics will be presented in an informal learning
environment, focused on sharing experiences
and best practices in a group setting. Choose the
topics you are most interested in—visit two tables
or stay at one!
9:00 A.M. – 10:00 A.M.
BSCAI & ISSA
Co-sponsored Keynote
Presented by: Rick Pitino, Champion
Basketball Coach
Attendees will learn the lessons that have led
Pitino to such success in different environments,
how to get the most out of teams of any kind, and
how to inspire an amazing work ethic. Based on
Pitino’s success in the NCAA, NBA and national
championships, he will reveal how day-to-day
achievements are the key to exceptional victories.
1:30 P.M. – 4:15 P.M.
Supervision Seminar
Part 1: Employee Communications
Presented by: Todd Hopkins, CBSE,
Founder and CEO, Office Pride
Commercial Cleaning
Learn why poor employee communication is
so costly, as well as strategies for effectively
communicating with all of your employees.
Discussion topics include strategies for properly
addressing complaints, creating accountability and
earning respect, overcoming fear and intimidation,
and establishing employee expectations.
Presented by: LeRoy Dock, CBSE, COO,
Gali Service Industries, Inc.
SATURDAY, NOVEMBER 8
8:00 A.M. – 9:30 A.M.
Closing Keynote &
General Session
Presented by: Summer Sanders, Olympic
Gold Medalist
Summer Sanders loves living an imperfect life and
the balancing act of athletics, carpool and being in
front of the camera. Mom to Skye and Spider, this
1992 Olympic Champion says motherhood is her
biggest accomplishment. Known for her roles as
host and co-host of shows such as “NBA Inside
Stuff” and Nickelodeon’s “Figure It Out,” she is
currently filming new projects with her production
company, Black Line Media. Sanders is also a
health and fitness advocate, producing articles,
tips and workouts for various magazines. She is an
active Right to Play Ambassador.
Sponsored by:
9:45 A.M. – 12:30 P.M.
Productivity Seminar
Presented by: Jeff Merrihew, CIMS
ICS, RBSM, Director of Training and
Technology, Concepts4; Pat Fragomeni,
CBSE, Sr. Consultant, Concepts4
The BSC industry continues to experience profit,
growth and retention challenges from price
competition, customer disloyalty, cost escalation
and a variety of other factors. This session focuses
on improving productivity without losing quality at
the facility level. Learn to identify the organizational
support necessary to reach and sustain optimum
productivity while remaining flexible in shaping
costs to meet drastic program cuts. The session
will also define and discuss well-known “systems
thinking” process as utilized by the world’s most
successful organizations specializing in operational
efficiencies.
Sponsored by:
Peer-to-Peer Education Sessions
FRIDAY, NOVEMBER 7
Solve the Mystery Behind
Distributor Fees
1:30 P.M. – 2:45 P.M.
Presented by: Eric Harris, Sr. VP Sales, Pollock
Paper Distribution
Presented by: Jacob Monty, Managing Partner,
Monty & Ramirez LLP; Mario Castillo, Senior
Associate, Monty & Ramirez LLP
Delve into the mystery behind distribution houses
and how they come up with the fees associated
with your product purchases. Learn why a
purchasing program may have required minimum
orders, and discover various tools to help manage
your inventories.
The Affordable Care Act (ACA) and
Immigration
Attorney and author Jacob Monty analyzes the
employer mandate provisions of the ACA, emerging
trends in immigration law and interplay between
the two.
Learning Objectives:
• Identify the factors to consider when developing
an ACA compliance strategy
• Receive the tools necessary to develop an
immigration compliance policy
• Identify and respond to situations in which
immigration factors and employer mandate
compliance coincide
Lessons Learned in Growing
Your Business
Presented by: L. Dana Weaver, BBA, MBA, CPA,
Consultant, L. Dana Weaver Consulting
This session will cover the steps that can help any
contract cleaning company increase revenues
and profits. Learn the “right” building blocks in the
corporate pyramid that can propel your organization
to greater success.
Learning Objectives:
• Learn the Plateaus of Growth of a $150 million
contract cleaning company
• Review the successful corporate pyramid
• Discuss the lessons learned over 27 years
Mastering the Art of the Total
Solution
Presented by: Michael Knight, Principle Consultant,
Better World Consulting
Learn what it takes to move beyond traditional
cleaning and become a total solution provider.
This session will explore proven strategies and
innovative ideas that will put you on clients’ “A” list
and keep you competitive in the evolving world of
outsourced facility management.
Learning Objectives:
• Understand what gets customers the most
excited
• Learn practical ways to objectively measure and
enhance performance
• See how changing the game pays unexpected
dividends
Learning Objectives:
• Understand what is behind purchasing program
minimum order requirements
• Learn more about the inner workings of a
distribution house
• Discover how to manage your purchasing to
save money
3:00 P.M. – 4:15 P.M.
Culture Is King
Presented by: DJ Rezac, President, KB Building
Services, Inc.
Creating a values-based culture leads to
empowered employees which impacts bottom-line
results.
Learning Objectives:
• Learn how to create shared values in your
business
• Discover how to make decisions based on
values
• Learn how to build a culture of empowered
employees
Developing a Culture of Safety
Presented by: Valerie Morris, Vice President of EHS
& Risk Management, Aetna Building Maintenance;
Tim M. Murch, CBSE, President and CEO, 4M
Building Solutions
Two panelists will address the behavior
modifications and change in routines and practices
that are associated with creating a safe work
environment, and developing a new culture. Learn
the factors in the workplace that contribute to
establishing a safety culture.
Learning Objectives:
• Discover how to build effective safety teams
• Learn accountability and collaboration
• Receive safety team education and development
Divesting Your Company
Presented by: Daryl Pace, CA, MBA, CFA,
Senior Director Finance, Mergers & Acquisitions,
Compass Group
The vast majority of owner-operated businesses in
North America fail to make succession planning a
priority. An understanding of the divestiture process
will allow an owner to plan appropriately, and
maximize the value of their business. This session
is designed to give a basic overview of divestitures
and what potential purchasers are looking for when
buying businesses.
Learning Objectives:
• Learn the rules of thumb for valuing your
business
• Understand the divestiture process
• Discover tips to follow for a successful
transaction
Drive Your Life with Effective
Goal Setting
Presented by: Graham Youtsey, ZLC, Ziglar Legacy
Trainer, Legacy Leader LLC
Build yourself, your people, your life and your
business through successful, specific goal setting
techniques.
Learning Objectives:
• Learn the four basic reasons people do not set
goals
• Discover the seven-step formula for setting goals
• Identify your dreams and goals
4:30 P.M. – 5:45 P.M.
Anyone Can Be a Great Sales
Person — All You Need Is to
Believe in Yourself
Presented by: Troy Hopkins, CBSE, Area
Developer, Office Pride Commercial Cleaning
Learn how to get your entire organization involved
in sales growth from lead generation, meeting the
future client, to closing the deal. This high-energy
session will not only improve sales staff, but will
inspire all your organization to have confidence in
the sales process.
Learning Objectives:
• Learn five methods to get great sales leads
• Discover five ways to close the deal with the first
visit
• Learn five ways to seal the deal with a strong
presentation
A Company’s Value: Knowing for
Certain that It Is Correct
Presented by: Gary A. Penrod, CBSE, CEO/
Managing Associate, Gary Penrod & Associates, Inc.;
Christi Rohmer, Gary Penrod & Associates, Inc.
This session will review the factors that determine the
market value of a building service company, examining
the various characteristics of a company that either
enhance or devalue a company. Suggestions will be
made about what actions can be employed to enhance
market value.
Learning Objectives:
• Understand the rationale for the determination of
market valuation
• Become familiar with actions that can be
employed to enhance market valuation
• Gain appreciation for both the buyer and seller
perspective regarding market valuation
COMPANY SIZE TRACK: Small: <300 employees
Small & Medium: <1000 employees
Medium & Large: >300 employees
CATEGORY SESSION:
Finance
Definition of Sales Process,
Keeping Teams Engaged on Sales
Priorities, Retention and Growth –
What Is the Framework?
Presented by: Jim Harris Jr., CBSE,
Janitronics, Inc.
Watch the Annual Convention website for
session description.
M&A Deals – The Good, the Bad
and the Ugly
General
Management
Large: >1000 employees
Human
Resources
Learning Objectives:
• Discover the characteristics of the new
digital buyer
• Learn the power and measurability of inbound
marketing
• Discover the difference between inbound and
outbound marketing, and why it is essential for
companies to engage in inbound marketing
Ten Steps to 10,000 Square
Feet per Hour
Presented by: Mark Herbick, Certified M&A Advisor,
AM&AA CEO, Pursant, LLC
Presented by: Ian G. Greig, CEO, Daniels
Associates, Inc.
This session will use the case study method to
explore real transactions with real endings, and
review what made the great transactions go well
and others fail. Learn that maximizing the value
of your business in a sale, making a successful
acquisition, and navigating the process are all
lessons best learned from the success and failure
of others.
In this session, attendees will learn how to improve
overall quality level while significantly reducing the
cost of cleaning.
Learning Objectives:
• Learn how to avoid many M&A pitfalls
• Discover how to increase your chances of
successfully closing a deal
• Learn how each party in the transaction can
maximize value
Learning Objectives:
• Learn how to clean more efficiently
• Discover how to improve overall quality level
• Find ways to reduce cleaning costs
Warning: You’re Losing Money by
Not Using Sales 2.0
Presented by: Chris Kincaid, CEO, Janarus
Presented by: Todd Hopkins, CBSE, Founder &
CEO, Office Pride Commercial Cleaning
The world of sales has vastly changed as the
needs of potential customers have evolved, so has
their sophistication in shopping and the way they
will pick their next Building Service Contractor. In
this session, attendees will receive a “Company
Growth Checklist” that will help them lay out a
pathway for success in their company’s ability to
generate new growth.
You started your business to help you have a better
personal life, not to control your personal life. Learn
how to take control of your business and turn it into
a tool to help you achieve your personal goals, and
make your life better.
Learning Objectives:
• Learn the top seven skills of super salespeople
• Discover the newest sales tools
• Identify ways to generate new growth
Working on Your Business NOT in
Your Business
SATURDAY, NOVEMBER 8
9:45 A.M. – 11:00 A.M.
Inbound vs. Outbound Marketing —
How to Win Business in the
Digital Age
Presented by: Marc A. Collings, CBSE, VicePresident of Marketing and Sales, Varsity
Facility Services
This session will help attendees learn the ins and
outs of digital marketing. Participants will leave
knowing why it is so important their business
engages in inbound marketing, how to get started,
and how to easily measure digital marketing and
sales results.
All: applicable for all
Operations
Sales
Marketing &
Technology
On Your Mark, Get Set…Goal!
Presented by: R. Shane Campbell, PHR, MA,
Director of Human Resources, Varsity Facility
Services
This session will help attendees get out of the
starting blocks with goal setting strategies to help
them and their team cross the finish line ahead of
the pack. Whether you manage a small department
or a large corporation, these strategies will inspire
the best in all of us.
Learning Objectives:
• Identify how to gain a renewed desire for
personal and professional success
• Discover how to set S.M.A.R.T. goals the
smart way
• Learn how to help people and organizations
achieve their true potential
Teams + Trust = Success
Presented by: Claudia St. John, SPHR, CPVA,
CPEQA, CPTHDA, President, Affinity HR Group,
LLC
Do you have under-performers on your team? Do
they realize they are under performing? As a leader
in your company, you look to your employees to
perform at the top of their game. Recognize how
you can develop a high performance environment,
filled with employees that exceed expectations.
Learning Objectives:
• Discover how behavioral preferences impact
team dynamics
• Identify the components of trust and why
they are important
• Learn how to make and manage promises
in the workplace
Technology Tools to Close Sales –
Working Loading Program
Learning Objectives:
• Learn why and how to prioritize goals and
objectives
• Discover how the business can help you get
where you want to go
• Identify how to keep your passion and motivation
at a high level
Medium: 300-1000 employees
11:15 A.M. – 12:30 P.M.
Leadership and Success in Today’s
Business Environment
Presented by: Yasser W. Youssef, President, The
Budd Group
This session will be an overview of a number
of leadership concepts, and how they apply to
business and life.
Learning Objectives:
• Discover a new energy and enthusiasm for
business and life
• Learn how to make a new commitment to having
an impact through specific and measurable
actions
• Discover a fresh view of strategy and execution
as it relates to success
Presented by: Guy Hignite, National Account
Manager, Sprint; Mike Jenkins, President,
CleanTelligent Software; Laurence Abrams,
Paperless Proposal; Jill Davie, TEAM Software
Explore several different marketing and salesrelated technology tools that will ultimately help
improve your business’ efficiency and productivity.
Expand your knowledge of today’s innovative tools
that will help make your day-to-day activities easier,
improve your ROI and reduce costs.
Meet the 2014 Annual Convention
Featured Speakers
Marc A. Collings,
CBSE
Mark Herbick
DJ Rezac
A 17-year veteran of the
building services industry,
Mark Herbick has spent
more than 25 years
starting, buying, building,
operating and selling
businesses in numerous
business sectors. He
built his BSC businesses
and others through
acquisitions, strategic
divestitures and managed
organic growth. After
exiting the BSC space,
he founded Pursant.
DJ Rezac started his first
company at age 22 and
has owned seven other
companies in the last 20
years. After struggling
with below average net
income in his current
janitorial business, he
turned toward culture
as a solution to his
problem. Once culture
became the focus, his
janitorial company set the
record for sales and net
income in 22 consecutive
months.
L. Dana Weaver,
BBA, MBA,
CPA
Claudia St. John,
SPHR
Marc Collings is the
vice president of
marketing & sales
for Varsity Facility
Services. He has led
Varsity’s transformation
from an outbound
marketing company to
a completely inbound
company. Marc has
initiated or directed
multiple strategic
technology initiatives.
Claudia St. John is
president of Affinity HR
Group, LLC, a national
HR and management
consulting firm. Claudia
is a human resources
professional with
more than 20 years of
experience in global
human resources,
employee benefits,
management consulting
and communications.
Dana Weaver’s career
includes highlights such
as co-owning The ABS
Companies, where he
served as president of
the $150 million facility
maintenance company,
as well as president of
Symtx, Inc.
Todd Hopkins,
CBSE
Graham Youtsey,
ZLC
After 20 years of
commercial finance,
Graham Youtsey retired
to pursue his passion
of helping businesses
grow. Through personal
development, goal
setting and relationship
building tools, he works
with business leaders
and teams to define
their purpose and
pursue it with passion.
Todd Hopkins is the
founder & CEO of
Office Pride Commercial
Cleaning Services, a
full-service janitorial
company with more than
115 franchise locations
in 20 states. Todd is an
international best-selling
author of three books
and an active speaker
at BSCAI events and
industry seminars.
Shane Campbell
Jacob Monty
Jacob Monty is the
founding and managing
partner of Monty &
Ramirez LLP and is
Board Certified in Labor
and Employment by
the Texas Board of
Legal Specialization.
His distinguished
career involves the
representation of
employers in litigation
matters across the
U.S., and expertise in
handling labor issues in
the Hispanic workforce.
Eric Harris
Shane Campbell is
the director of human
resources for Varsity
Facility Services, a
national facility service
provider. He began
his career at Varsity in
1998 as the training
coordinator and now
is responsible for
overseeing training
and development,
benefits, employee
relations, recruiting
and performance
management.
Eric Harris has
held numerous
leadership positions
in manufacturing and
distribution sales and
general management
spanning a career of
more than 25 years. He
has been with Pollock
since 2007. Eric is a
principal and leads
the sales & marketing
organization of the
company.
Registration, Housing
and Travel Information
REGISTRATION
Register as a team and receive one
complimentary registration for every five
full-convention registrations from the
same company.
Does your schedule not allow for you
to attend all three days of the Annual
Convention? Take advantage of the oneday registration option and attend one of the
three Annual Convention days for only $250.
A one-day registration pass includes access
to all education and networking events
scheduled on the specified day.
Register for the 2014 BSCAI Annual
Convention in one of these easy ways:
1. Register online at
www.bscai.org/annualconvention.
2. Complete the following registration
form or download the PDF at
www.bscai.org/annualconvention and
fax it to 708-344-4444.
3. Complete the following registration
form or download the PDF at
www.bscai.org/annualconvention and
mail it to:
BSCAI Headquarters
8326 Solutions Center
Chicago, IL 60677
Make sure to register by September 25
to save $100 off each full registration!
Registration will not be processed until payment
is received.
BSCAI is PCI compliant and will no longer be
accepting hard copy credit card numbers via
fax or mail. All credit card payments must be
received online.
Cancellation Policy: BSCAI must receive
all cancellations in writing via e-mail at
registration@bscai.org. Cancellations received
by September 25, 2014, are subject to a $95
processing fee per registrant. No refunds, under
any circumstance, can be issued for cancellations
received after September 25, 2014.
JOIN BSCAI AT THE
HILTON ORLANDO
Hilton Orlando Hotel
6001 Destination Pkwy
Orlando, FL 32819
Reserve your room by
September 25, 2014 to take
advantage of BSCAI’s discounted
rate of $225 per night.
By staying at the Hilton Orlando in the
BSCAI block, you will maximize your business
networking opportunities at the 2014 BSCAI
Annual Convention.
To book your room at the Hilton Orlando, call
407-313-4300 and mention you are with the BSCAI Annual
Convention, or book online at www.bscai.org/AChousing.
Enjoy a 24-hour fitness center, wireless internet in guest rooms,
local and 800 calls, 15% discount at David’s Sports Bar and Grill,
The Marketplace, The Bistro and Spencer’s Steakhouse.
HOTEL CANCELLATION POLICY
In order to confirm a room assignment, the hotel requires attendees to provide
a first or last night’s deposit, refundable up to 72 hours of the convention date.
Checks and major credit cards are acceptable to establish prepayment. All
credit cards used to prepay will be charged immediately. The hotel will deduct
any collected nonrefundable payment fees from the amount you may owe as
performance or cancellation damages.
CBSE CERTIFICATION CREDITS
Attendance at the 2014 BSCAI Annual Convention counts as three certification
points per day, or nine (9) points total for attending all days of the convention. A
minimum of forty credits are needed to maintain your certification.
ONLINE CONVENTION PROCEEDINGS
Convention proceedings will be posted to the BSCAI website a week prior to
the Annual Convention. Attendees are encouraged to download and print the
presentations ahead of time since handouts will not be distributed on site. In
addition, full-convention and daily registrants will receive a link to access these
presentations online for at least 30 days following the event.
DRESS
Business or business casual attire is appropriate for all functions.
2014 BSCAI ANNUAL CONVENTION
November 6-8 | Hilton Orlando & Orange County Convention Center |
Sep Re
tem gist
ber er b
y
25
and
Orlando, Florida
SAV
E!
▶ Register five attendees and get the sixth FREE. ◀
Attendee Registration Form
Attendee Information
Payment Information
Incomplete registration forms will not be processed. Payment must be received with form.
First Name
Designation (If Applicable):
Last Name
□ CBSE
□ RBSM
Total Payment: $ Payment Method:
□ Other:
□ Check
All checks must be made payable to BSCAI and submitted via mail with this
registration form.
Position/Title
Promotional Code (if applicable) To pay with a credit card, register online.
Company/Organization
REGISTER ONLINE TODAY AT WWW.BSCAI.ORG/ANNUALCONVENTION
Business Address
City
You may also register by faxing this completed form to
708-344-4444 or mailing it with payment to:
Country
State/Province
BSCAI Headquarters | 8326 Solutions Center | Chicago, IL 60677
ZIP/Postal Code
Is this your first BSCAI Annual Convention?
PhoneFax
□ Yes
□ No
□ Check here to exclude your contact information from the BSCAI sponsor attendee list.
□ I would like to be considered for a moderator role at the BSCAI Annual Convention.
E-Mail
Attendee Registration
Please register me for:
(check all that apply)
Member
Member
Non-member
Non-member
(On or before
September 25)
(After
September 25)
(On or before
September 25)
(After
September 25)
■ Full Convention Registration
$495
$595
$895
$995
Quantity: 1
Subtotal: $
■ Bidding & Estimating Seminar
$175
$175
$199
$199
Quantity: 1
Subtotal: $
■ ISSA Education Seminar Package*
$99
$99
$99
$99
Quantity: 1
Subtotal: $
■ Additional Opening Reception Tickets**
$35
$35
$35
$35
Quantity: 1
Subtotal: $
$250 (Please specify which day you will be attending. Each One-Day Registration pass includes
■ One-Day Registration***
■ Convention Replays
access to all education and networking events scheduled on specified day.)
■ Thursday
■ Friday
■ Saturday
$95 (Exclusively available to full convention attendees at this rate)
Quantity: 1
Quantity: 1
Not a BSCAI Member?
Visit bscai.org/join to find out how you can save on this conference registration…or attend the Annual Convention for FREE!
Subtotal: $
Subtotal: $
TOTAL: $
*This optional package is only available through BSCAI with the purchase of a BSCAI Full Convention registration or the Bidding & Estimating Seminar. This option cannot be purchased through BSCAI by itself.
**Each Full Convention registration already includes one reception ticket. Additional tickets can be purchased for $35.
***One-day registration can only be purchase for a single day. If you want to attend multiple days you must purchase the full convention registration.
Cancellation Policy: BSCAI must receive all cancellations in writing via e-mail at registration@bscai.org. Cancellations received by September 25, 2014, are subject to a $95 processing fee per registrant. No refunds,
under any circumstance, can be issued for cancellations received after September 25, 2014.
Important: BSCAI reserves the right to exclude from Annual Convention registration (apart from the sponsors and invited speakers), BSCAI Associate Members, Associate Affiliate Members, Distributor Members and any
Non-members who would be admitted into these BSCAI membership categories. Registration fees received from companies in these categories will be refunded in full.
Disability Statement: If, due to a disability, you have special needs or requirements while attending the BSCAI Annual Convention, please contact BSCAI at 800-368-3414.
Permission: By completing this registration form, you acknowledge permission to be contacted by fax and/or e-mail by BSCAI.
FIRST CLASS
U.S. POSTAGE
PAID
Chicago, IL
Permit No. 4184
BSCAI Headquarters
330 N. Wabash Avenue, Suite 2000
Chicago, IL 60611
BSCAI 14
BSCAI provides education,
resources and networking yearround. Visit www.bscai.org to
find out more about our Purchase
Advantage Program, healthcare
reform toolkit, webinars, regional
events and more.
2014 BSCAI ANNUAL CONVENTION
November 6-8, 2014 | Hilton Orlando and Orange County Convention Center
Grow your business with education and networking at the 2014 BSCAI Annual Convention.
Register online at www.bscai.org/AnnualConvention by September 25 to save!