BSCAI
ANNUAL
CONVENTION
OCTOBER
18-20, 2012
RADISSON BLU
AQUA
HOTEL
CHICAGO
& MCCORMICK PLACE
A D V A N C E
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B S C A I
A N N U A L
P R O G R A M
C O N V E N T I O N
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2012 Annual Convention Sponsors:
*
*
*
*
*
REGISTER
TODAY
FOR THE
BSCAI
ANNUAL
CONVENTION
*
ONLINE AT
BSCAI.ORG/ANNUALCONVENTION
2012 ANNUAL CONVENTION
REGISTRATION SAVINGS:
*
• Register on or before September 14, 2012 and save
$100 on your Annual Convention registration.
*
*2012 BSCAI Corporate Partner
For sponsorship information/questions contact Scott Narug
at 312.673.5974 or snarug@bscai.org.
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• Register as a team and receive a complimentary
registration for every five Full Convention registrations
from the same company.
Does your schedule not allow for you to attend all three
days of the Annual Convention? Take advantage of the
new One-day Registration option and attend any of the
three Annual Convention days for only $250. Each Oneday Registration pass includes access to all education
and networking events schedule on the specified day.
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B S C A I
A N N U A L
C O N V E N T I O N
2012 BSCAI ANNUAL CONVENTION
REAL LEARNING, REAL CONNECTIONS, REAL VALUE, NO MATTER YOUR COMPANY SIZE
2012 Annual Convention
Co-Chairs
In a growing and continuously evolving industry, it can be hard to find education
and resources relevant to your company’s specific needs and interests. As the
business resource for contractors™, BSCAI understands that sometimes
“one size” doesn’t necessarily “fit all” and is dedicated to providing education,
networking and resources designed exclusively for BSCs no matter the size – from
small, closely held family firms to large corporations with numerous locations.
The 2012 BSCAI Annual Convention, October 18-20, 2012, has something for
every BSC company, no matter the size. All 25+ hours of this year’s education
sessions and special seminars have been selected and categorized based on
company size from small, to medium, to large. You’ll make the most of your Annual
Convention experience by attending the education and networking opportunities
that are most pertinent to your company and interests.
Kevin Rohan, CBSE
Don’t wait! Make plans today to join your fellow BSC colleagues and professionals
in Chicago to gain insight into industry trends and solutions, have your BSC hottopic questions answered and make new connections.
GAIN ACCESS TO THE LARGEST TRADESHOW IN THE
CLEANING INDUSTRY
Your 2012 BSCAI Annual Convention registration will also provide you free access to
the ISSA/INTERCLEAN North America tradeshow, as well as acces to other industry
professionals through BSCAI’s co-location with ISSA/INTERCLEAN. Combining the
strengths of both organizations delivers one event featuring top-notch BSC education
and networking, plus the largest trade show in the cleaning industry.
L. Dana Weaver
EARN UP TO 9 CBSE CERTIFICATION CREDITS
Attendance at the 2012 BSCAI Annual Convention counts as three certification
points per day, or nine points for attending all three days of the convention.
MAKE CONNECTIONS
At the Annual Convention, networking happens everywhere. Make new professional
connections and greet old friends at social functions, on the tradeshow floor, during
breaks and casually at the Radisson Blu Aqua Hotel. Organized networking events
include Thursday evening’s Welcome Reception, Thursday’s New Member Lunch,
the CBSE/RBSM Reception and Saturday morning’s Breakfast.
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B S C A I
A N N U A L
C O N V E N T I O N
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2012 BSCAI ANNUAL CONVENTION
SCHEDULE-AT-A-GLANCE
WEDNESDAY, OCTOBER 17
10:00 A.M. – 5:30 P.M.
ISSA/INTERCLEAN Exhibit Hall Hours
McCormick Place – BSCAI Booth 4619
8:00 A.M. – 5:00 P.M.
Bidding and Estimating Seminar
McCormick Place
8:00 A.M. – 5:00 P.M.
CBSE Exam
McCormick Place
(lunch break on own)
8:00 A.M. – 5:00 P.M.
RBSM Exam
McCormick Place
(lunch break on own)
6:00 P.M. – 7:00 P.M.
Welcome Reception
Radisson Blu Aqua Hotel
9:45 A.M. – 11:00 A.M.
Concurrent Education Sessions
Radisson Blu Aqua Hotel
FRIDAY, OCTOBER 19
11:15 A.M. – 12:30 P.M.
Concurrent Education Sessions
Radisson Blu Aqua Hotel
8:30 A.M. – 10:00 A.M.
BSCAI Opening General Session
McCormick Place
9:00 A.M. – 1:00 P.M.
ISSA/INTERCLEAN Exhibit Hall Hours
McCormick Place – BSCAI Booth 4619
1:30 P.M. – 4:15 P.M.
Supervision Seminar
Radisson Blu Aqua Hotel
THURSDAY, OCTOBER 18
1:30 P.M. – 2:45 P.M.
Concurrent Education Sessions
Radisson Blu Aqua Hotel
8:30 A.M. – 9:45 A.M.
ISSA/INTERCLEAN Keynote –
Tom Brokaw
McCormick Place
3:00 P.M. – 4:15 P.M.
Concurrent Education Sessions
Radisson Blu Aqua Hotel
10:00 A.M. – 4:30 P.M.
ISSA/INTERCLEAN Exhibit Hall Hours
McCormick Place – BSCAI Booth 4619
4:30 P.M. – 5:45 P.M.
Concurrent Education Sessions
Radisson Blu Aqua Hotel
11:30 A.M. – 1:00 P.M.
BSCAI New Member Luncheon
McCormick Place
6:00 P.M. – 9:00 P.M
CBSE/RBSM Reception
Radisson Blu Aqua Hotel Outdoor Terrace
(Invite Only)
1:00 P.M. – 2:00 P.M.
BSCAI Roundtables
McCormick Place
4:30 P.M. – 5:30 P.M.
ISSA Show Floor Happy Hour
McCormick Place – BSCAI Booth 4619
5:00 P.M. – 6:00 P.M.
President’s Reception
(Invitation Only)
Radisson Blu Aqua Hotel
*All schedule times subject to change.
ISSA/INTERCLEAN
SCHEDULE
WEDNESDAY, OCTOBER 17
10:00 A.M. – 5:30 P.M.
ISSA/INTERCLEAN Exhibit
Hall Hours
THURSDAY, OCTOBER 18
8:30 A.M. – 9:45 A.M.
Tom Brokaw Keynote Address
10:00 A.M. – 4:30 P.M.
ISSA/INTERCLEAN Exhibit
Hall Hours
4:30 P.M. – 5:30 P.M.
ISSA Show Floor Happy Hour
FRIDAY, OCTOBER 19
SATURDAY, OCTOBER 20
7:30 A.M. – 8:30 A.M.
Sponsor Breakfast
Radisson Blu Aqua Hotel
9:00 A.M. – 1:00 P.M.
ISSA/INTERCLEAN Exhibit
Hall Hours
8:30 A.M. – 9:30 A.M.
BSCAI General Session
Radisson Blu Aqua Hotel
9:45 A.M. – 12:30 P.M.
Productivity Seminar
Radisson Blu Aqua Hotel
REGISTER ONLINE AT BSCAI.ORG/ANNUALCONVENTION
2012 BSCAI ANNUAL CONVENTION
GENERAL SESSIONS AND SEMINARS
WEDNESDAY, OCTOBER 17
SATURDAY, OCTOBER 20
8:00 A.M. – 5:00 P.M.
8:30 A.M. – 9:30 A.M.
Bidding and Estimating Seminar*
The Bidding and Estimating Seminar will show you a simple 101 step-by-step
approach for pricing your services in today’s competitive marketplace. Attendees
will gain a working understanding of strategies for determining the time it takes to
perform specific cleaning tasks and how to use this information to determine the labor
requirements necessary to perform the work. The seminar will provide a basic overview
of the components that are part of every contractor’s cost estimate including how to
properly determine supply and equipment costs, the correct method for determining
employer tax/insurance rates and outlining standard overhead costs. The seminar will
emphasize on the use of technology to support this process.
General Session
Service Needs from the Customer Perspective:
How BSCs Create Value for their Clients
Jeff Mabrey, Senior Property Manager, Hines
The typical office environment is evolving and BSCs must evolve with it.
Learn a senior property manager’s perspective on how BSCs can increase their value to
the client and become an indispensable part of the property management team.
General Session Speaker Bio: After ten years as a BSC, Jeff joined Hines in 2005 and
is now Senior Property Manager for their assets in Dallas, TX.
*Additional registration required.
9:45 A.M. – 12:30 P.M.
Productivity Seminar
Systems Thinking for Sustained High Productivity
Jim Harris Sr., CBSE, Janitronics, Inc.
FRIDAY, OCTOBER 19
8:30 A.M. – 10:00 A.M.
Opening General Session
“De-commoditize” the Business Through
Innovation
Presented by Kevin Freiberg, PhD, Founder and CEO of
San Diego Consulting Group, Inc., and freibergs.com
Tired of compensating on price? Learn how GREAT Companies radically differentiate
themselves from their competitors by building value – through value – around a
commoditized product.
General Session Speaker Bio: For over 20 years, Kevin has been profiling
revolutionary business leaders in some of the world’s most innovative companies.
He has successfully turned those profiles into plans that help clients create their own
revolutionary strategies for growth.
1:30 P.M. – 4:15 P.M.
Supervision Seminar
Part 1: Employee Communications
Todd Hopkins, CBSE, Office Pride Commercial Cleaning
Learn why poor employee communication is so costly, as well as strategies for
effectively communicating with all of your employees. Discussion topics include
strategies for properly addressing complaints, creating accountability and earning
respect, overcoming fear and intimidation and establishing employee expectations.
Part 2: Motivation and Training
LeRoy Dock, CBSE, Gali Service Industries, Inc.
To effectively train new employees, supervisors need to follow simple steps beginning
at the initial meeting. This seminar provides strategies for getting off on the right foot
with your employees during orientation, creating a top-performing workforce where
everyone counts and developing inventive programs to keep company morale high.
Your employees will learn to expect the best from you and their new position.
FOR MORE INFORMATION ON
THIS YEAR’S FEATURED SPEAKERS
Poor workmanship is a direct descendant of poor management. This is the sad reality
for too many BSCs who experience difficult challenges from the marketplace and yet
continue to fuel ineffectiveness.
This session will focus on “high performance systems thinking” utilized by some of
the most progressive companies in and out of our industry. Their examples will create
new thinking for organizations committed to breakthrough performance. Concepts
such as lean operations are at the core of logistical management supporting strategic
deployment. This is a forward-thinking, challenging session.
BSCAI’S PARTNERSHIP WITH
ISSA/INTERCLEAN NORTH AMERICA
The BSCAI 2012 Annual Convention registration package
includes access to the ISSA/INTERCLEAN® Exhibit Hall
all three days, featuring more than 650 exhibitors. It also
includes attendance to the keynote address by legendary
American news icon, Tom Brokaw and Thursday night’s
Show Floor Happy Hour.
BSCAI members also receive member discounts when
registering for the ISSA educational seminars and
networking events (additional fees apply).
ISSA Keynote Address
“The Voice of a Generation”
Tom Brokaw
Brokaw has traveled the world to cover
elections, summits, wars, political
turmoil and major news events of
every description. Now he will provide
in-depth analysis of the important
economic, political, and social issues in the headlines – and
the people behind them – to help you understand how
world events are shaping the market in which you work.
VISIT BSCAI.ORG/ANNUALCONVENTION
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PEER-TO-PEER EDUCATION SESSIONS
FRIDAY, OCTOBER 19
1:30 P.M. – 2:45 P.M.
Win Together by Measuring Your
Team’s Performance
Presented by Troy Hopkins, CBSE, Office
Pride Commercial Cleaning
In order to grow and develop a successful business,
you must be able to measure your performance, set
goals and then take action. This session will teach
you how to track all the key goal-setting areas by
using scorecards and other tracking tools to make
you successful. Scorecards show you when you
get off track and help you make smart decisions
about your business, cut spending and hold your
employees accountable. From chemical usage to
employee management, if you are not tracking your
performance to make money, you are just practicing
working!
Sales Force Management
Presented by Barney Gershen, Gershen
Consulting, LLC
With four decades of industry experince, Barney
Gershen will share lessons learned from the “school
of hard knocks” in order to help BSCs avoid
pitfalls and build bridges to their future through
significant sales growth. He will share techniques
from selecting the right sales associates to targeting
the right customers. You will learn management
techniques for helping your sales associates identify
which target customers are real prospects and
which ones are just suspects. To quote one of his
clients, “Since we’ve been tracking activities through
the white board, it’s like cell phones; I don’t know
how we got by without them.” This session will
excite BSCs about the results that you can expect
through proper motivation and management of your
sales team.
Peer Groups: The Secret of
Successful Contractors. Find Out
Why?
Presented by Chris Stathakis, Stathakis
Whether you’ve never been in a peer group, are
looking for a new one or just want to enhance your
already existing peer group, this presentation is
designed to take the concept of peer groups to a
whole new level! This session will introduce you to
tools that are game changing in the area of peer
groups. If you have any interest in peer groups and
don’t attend this session, you will hate yourself later!
3:00 P.M. – 4:15 P.M.
What Everyone Should Know
About Accounting
Presented by Chris Stathakis, Stathakis
Profit is what we all strive for in business today.
Not only is it the ultimate measure of growth and
efficiency but it also the best indicator of a business’
longevity. Let’s face it, a profitable business is a
healthy business!
So if profitability is so important, how do you find it?
The shortest path to profitability can be found
through accounting. Too many business owners are
intimidated by accounting and its many perceived
complexities. It doesn’t have to be complicated
and will become your basis to running a profitable
Building Services business. In just a little over an
hour, Chris Stathakis will help simplify the power
of accounting to help you succeed in your own
business. You will walk away with accounting tools
that can be put to use immediately to unlock the
power of profit in your own business.
Some of the topics that will be explored:
• It’s all about the labor.
• Hitting the bull’s-eye.
acquisition targets means you can likewise achieve a
profitable exit of the company you’ve built. To pursue
either direction takes time, a sound strategy and
expertise, so even if you might not be ready to buy or
sell now, it’s wise to start preparing and positioning
your company for these significant events. This session
will review the current M&A climate in the janitorial
industry and the M&A process.
Bringing About a New Order of Things
Presented by Craig Clark, Founder and
CEO, Momentum Consulting, Inc.
This session will deal with the process of taking
an organization to the next level of performance.
It will address step by step how an organization
transcends from doing “business as usual” to
sustaining superior results consistently over time.
The focus of this conversation will be on building
organizational excellence into your business through
workforce engagement that creates a competitive
edge in your marketplace.
Late-breaking Legislative Update
4:30 P.M. – 5:45 P.M.
Preparing Your Company for Growth
Presented by Jordan Tong, Frantz Building
Every small business owner wants to grow his/her
business, but often feels as if they do not have the
time or energy to make it happen. They are right! If
a business relies solely on the efforts of the owner
or operator to grow, it will never achieve the growth
desired. To create long-term growth and success,
the right foundation must be laid. Without a proper
foundation, a business is doomed to failure, but with it,
success is soon to follow.
• It’s not about materials, it’s about what materials
can do.
Top Grading Personnel –
Constant/Continuous Improvement
Presented by L. Dana Weaver, L. Dana
Weaver Consulting
Learn to focus on a proven methodology that
facilitates a review process of key management
personnel. This will teach the participants how
to establish both objective and subjective criteria
for front-line operation managers which will allow
owners to measure/grade their performance. You
will learn how to continually improve the talent level
in your company.
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• Breaking it down!
Is it Time to Buy, Sell or Both?
Mergers & Acquisitions in the
Janitorial Industry
Presented by Mark L. Herbick, Pursant, LLC
The M&A climate is ripe for acquisitive growth and
profitable sales. You can boost the value of your
janitorial business with an artful acquisition strategy.
Additionally, the current high demand for attractive
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How to Organize Your HR Function
to Grow
Presented by Kim Beta, Director of Human
Resources, Harvard Maintenance Inc.
Having the correctly balanced HR organizational
structure will position your company for challenges
that arise in the day-to-day function of the
organization. The balanced HR organized structure
establishes specialist groups to work in conjunction
with the enterprise creating an environment with
decreased liability in the workforce. Learn how to
strategically plan your human resources function to
position your company for rapid growth.
B S C A I
A N N U A L
C O N V E N T I O N
CUSTOMIZE YOUR EDUCATION TO FIT YOUR COMPANY SIZE
COMPANY SIZE TRACK: Small: <300 employees Medium: 300-1000 employees Large: >1000 employees All: applicable for all
CATEGORY SESSION KEY:
Finance
Effective Workloading:
Capturing Efficiencies in a
Shrinking Revenue Stream
Presented by Michael Knight, Better World
Consulting
The heat is on every day to make things better,
cheaper and faster. Cleaning is no exception. If you
think you are as good as it gets, you are in for a
nasty surprise. Ways to capture greater efficiency
are more plentiful than you think; and, you don’t
have to promise one thing and deliver another. Don’t
lament the constant pressure on pricing; learn to
embrace the opportunity.
Expanding Services – Stop Accounts
from Going Out of Bid
Presented by Ian Greig, Daniels
Associates
In addition to cleaning services, building service
contractors today offer a wide range of services
such as pest control, landscaping, HVAC, security,
etc. By increasing the services offered to your
clients, your accounts grow from the inside out
culminating in a powerful service partnership.
9:45 A.M. – 11:00 A.M.
The Successful Hiring Process for
Service Workers
Presented by Dick Ollek, CBSE,
Consultants in Cleaning, LLC
and equipment required to provide green services
and understand how staff and building occupants
benefit from green cleaning practices. Come to
this session and leave knowing how to take your
health and sustainability practices to the next level
to differentiate your contract services from nonsustainability service providers.
Examining the Changing Role of the
Distributor in the New Model
Presented by Jim Fischer, VP
of Corporate/Strategic Account
Development Waxie Sanitary Supply
The world is changing, Jan/San distribution will be
moving with the building service contracting industry,
transitioning to a solution-based sales process for
all of our customers. Distributors must enhance their
services and become part of a solution. Distributors
must go beyond a transactional service and provide
invaluable partnerships and develop resources for
their building service contracting customer. It is a
transition that shifts the distributor from a tactical
role to a much more strategic one with the building
service contractor.
Social Media to Enhance
Your Business
11:15 A.M. – 12:30 P.M.
This session will take the attendee through the entire
hiring process and orientation for new employees
from when they come in the door until they go to the
job site. A sample packet of forms and information
will be provided to all attendees.
Make the Impossible Sale
Presented by Michael Knight, Better World
Consulting
This presentation and discussion will delve into
the business benefits of cleaning to protect health
and the environment. Attendees will understand
the correlation between facilities maintenance
and health, explore science-based certification
for the green and healthy products processes
A N N U A L
Operations
Sales
Budgeting, Planning and Rewarding
Profitable Performance
Presented by Laura Coenen, Senior Vice
President of Operations, TEAM Software, Inc.
Utilizing work loading and bidding plans to
set budget goals for a new building allows for
a successful implementation plan. Tracking
performance compared to budget goals builds a
plan for success for both operations and sales. Use
these performance metrics to implement a Quality
Management strategy to reward your staff as they
look for ways to retune and meet targeted goals.
This strategy can help your company become more
profitable, gain market share, reduce cost and
ensure your reputation in the marketplace.
Successfully Navigating Through
Disaster
Presented by Randall Thompson and
Carrie Broussard, Cotton Global Disaster
Solutions
Discover best practices to minimize business
interruption and increase revenue from expert
testimonials and presented case studies. Learn
the advantages of selecting a strategic disaster
partner and synchronize operational flow and
phases to streamline business continuity for end
users. Understand crisis preparedness tactics that
will produce successful disaster restoration and
recovery turnkey processes.
Group Purchasing – It’s About More
Than Just Pricing
Presented by Terry Sambrowski, NSA
This session takes a closer look at how group
purchasing does more than just give you discounted
pricing. Hear from actual users about the various
benefits that you can receive from participating in
group purchasing.
Move up a level. You don’t have to be the oldest or
largest to win bigger accounts. Great customers are
everywhere and excellent service is always in demand.
Explore what it takes to land the account of your
dreams.
Green Sustainability and Health
Presented by LeRoy Dock, CBSE,
Gali Serivce Industries, Inc.
B S C A I
Human
Resources
Technology is evolving every day leading us to
new ways to communicate, market, network and
push forward our business. Does your business
have a strong Internet presence? Can prospective
customers find your business on search engines or
engage with you using social media? Are people
engaging with your blogs, communities and social
media outposts? Learn how to implement social
media in your company and see the results!
SATURDAY, OCTOBER 20
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General
Management
C O N V E N T I O N
Schedule subject to change.
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MEET THE 2012 BSCAI ANNUAL CONVENTION
HIGHLIGHTED SPEAKERS
Craig Clark
Mark L. Herbick
Craig has spent the past 30+
years becoming an expert
on human dynamics in the
business world. He is a practical
change agent who goes inside
organizations to positively affect
performance by developing and
helping to implement successful
strategies.
A 17-year veteran of the building
services industry, Mark has spent
over 25 years buying, building,
operating and selling businesses
in numerous business sectors. His
companies have appeared on the
Inc. 500 list and have operated in
over two dozen states.
Barney Gershen
Barney is the owner/CEO of
Gershen Consulting, LLC and
specializes in business advisory
services. He is qualified by
multiple academic degrees and
has 30 years’ experience in
executive management roles.
Kim Beta
Kim is the Director of Human
Resources for Harvard
Maintenance, Inc. and has held
similar positions for multi-national
companies such as Honeywell,
Inc., Olympus America, Inc. and
Omnicom Companies..
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LeRoy Dock, CBSE
Troy Hopkins, CBSE
LeRoy attended his first BSCAI
Annual Convention in 1981 as a
building supervisor and in 2004,
was elected president. He is
currently COO of Gail Service
Industries.
In 2003, Troy started an Area
Development of Office Pride
Commercial Cleaning in Alabama,
which is now the largest of the
122 Office Pride locations. He is
also the founder of Services Data
Management, Inc.
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Chris Stathakis
With over 20 years’ experience,
Chris is an entrepreneur who has
belonged to a BSCAI-formed
peer group for almost 15 years
and has also been a part of an
Entrepreneur Organization Forum
Group for the past seven years.
Ian G. Greig
Founder and CEO of Daniels
Associates, Inc., Ian has been
involved in the cleaning industry
for over thirty years and is
recognized internationally.
L. Dana Weaver
Dana’s career includes highlights
such as co-owning The ABS
Companies, where he served
as president of the $150 million
facility maintenance company, as
well as president of Symtx, Inc.
Terry Sambrowski
Terry joined the NSA in 2001
and has been instrumental in
its growth. Additionally, her
connections were extremely
helpful in developing the
Purchase Advantage Program
for BSCAI.
Dick Ollek, CBSE
Jordan Tong
Dick is a 50-year veteran of the
industry, 34 as a BSC owner. A
past president of BSCAI, he’s
authored three BSC-related
books with numerous training
and educational DVDs and CDs.
President and part-owner of
Frantz Building Services, Jordan
helped grow Frantz to nearly $5
Million in annual revenue, three
branch offices, and operations in
four states since his 2007 arrival.
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REGISTRATION
HOUSING
AND TRAVEL
INFORMATION
JOIN BSCAI AT THE RADISSON
BLU AQUA HOTEL CHICAGO
Radisson Blu Aqua
221 North Columbus Drive
Chicago, IL 60601
Reserve your room by September 14, 2012 to take
advantage of BSCAI’s discounted rate of $234.00 per night
(plus tax, single/double occupancy).
To reserve your room at the Radisson Blu Aqua Hotel, you
may call the hotel directly at 800-333-3333 or reserve online at
bscai.org/AnnualConvention.
Housing Alert: After September 14, 2012, rooms and rates will be
based on availability. Room rate also includes: Access to Hotel Fitness
Center, Wireless Internet in Guest Rooms, Business Center and
Shuttle Bus Service to/from McCormick Place Convention Center.
Look for the 2012 BSCAI Annual Convention logo when making
your housing arrangements. While outside vendors may approach
you offering to provide services, they are not official partners
of BSCAI. BSCAI is not responsible for any challenges with
reservations made through an unofficial housing service provider.
REGISTRATION
Register by September 14, 2012 to save $100 off
the full registration fee!
Register for the 2012 BSCAI Annual Convention one of
three easy ways:
1. Register online at bscai.org/AnnualConvention.
2. Fill out the enclosed registration form or download
the PDF at bscai.org/AnnualConvention and fax to
708-344-4444.
3. Fill out the enclosed registration form or download the
PDF at bscai.org/AnnualConvention and mail, along
with your registration fee to:
BSCAI Headquarters
Hotel Cancellation Policy
Radisson Blu Aqua requires a deposit equal to one night’s
guestroom/suite rate, plus tax, as a guarantee at the time you
make the reservation. You must cancel at least 48 hours in advance
of the confirmed arrival date to be eligible for a refund.
MAKE YOUR TRAVEL
ARRANGEMENTS WITH
TOWER TRAVEL MANAGEMENT
For special airline discounts exclusively for BSCAI, please contact
Online Solutions at 630-928-7090 or onlinesolutions@towertravel.com,
Monday – Friday, 8:30 A.M. – 5:30 P.M. CST.
ONLINE CONVENTION
PROCEEDINGS
Convention proceedings will be posted to the BSCAI Web site
approximately two weeks before the Annual Convention. Attendees
are encouraged to download to a mobile device or print the
PowerPoint® presentations in advance, as handouts will not be
distributed onsite. In addition, full convention and daily registrants
will receive a link to access these presentations online for at least
30 days following the event.
DRESS
Business or business casual attire is appropriate for all functions.
8319 Solutions Center
Chicago, IL 60677
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2012 BSCAI ANNUAL CONVENTION
2a
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October 18-20 | Radisson Blu Aqua Hotel and McCormick Place Convention Center
Chicago, Illinois
SAV
ATTENDEE REGISTRATION FORM
Attendee Information
Payment Information
Incomplete registration forms will not be processed. Payment must be received with form.
First Name
Designation (If Applicable):
Last Name
□ CBSE
□ RBSM
Total Payment: $
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All checks must be made payable to BSCAI and submitted via mail with this
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Cardholder’s Signature
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Is this your first BSCAI Annual Convention?
□ Yes
REGISTER ONLINE TODAY AT BSCAI.ORG/ANNUALCONVENTION!
□ No
You may also register by faxing this completed form to
708-344-4444 or mailing it with payment to:
□ Check here to exclude your contact information from the BSCAI attendee list.
□ I would like to be considered for a moderator role at the BSCAI Annual Convention.
BSCAI Headquarters | 8319 Solutions Center | Chicago, IL 60677
Attendee Registration
Member
(On or before
September
14)
(After
September
14)
(On or before
September
14)
Non-member
Non-member
■ Full Convention Registration
$495
$595
$895
$995
Quantity: 1
Subtotal: $
■ Bidding and Estimating Seminar
$175
$175
$199
$199
Quantity: 1
Subtotal: $
■ ISSA Education Seminar Package*
$95
$95
$95
$95
Quantity: 1
Subtotal: $
■ Additional Opening Reception Tickets**
$35
$35
$35
$35
Quantity:
Subtotal: $
Please register me for:
(check all that apply)
■ One-day Registration
Member
(After
September
14)
$250 (Please specify which day you will be attending. Each one-day Registration pass includes
access to all education and networking events scheduled on specified day.)
■ Thursday
■ Friday
■ Saturday
Not a BSCAI Member?
Visit bscai.org/join to find out how you can save on registration…or even attend the Annual Convention for FREE!
Subtotal: $
TOTAL: $
* This optional package is only available through BSCAI with the purchase of a BSCAI Full Convention registration or the Bidding and Estimating Seminar. This option cannot be purchased individually through
BSCAI by itself.
** Each Full Convention registrant receives one reception ticket. Additional tickets can be purchased for $35.
Cancellation Policy: BSCAI must receive all cancellations in writing via e-mail at registration@bscai.org. Cancellations received by September 14, 2012 are subjected to a $95 processing fee per registrant. No refunds,
under any circumstance, can be issued for the cancellations received on or after September 14, 2012.
Important: BSCAI reserves the right to exclude from Annual Convention registration (apart from the sponsors and invited speakers), BSCAI Associate Members, Associate Affiliate Members, Distributor Members and any
Non-members who would be admitted into these BSCAI membership categories. Registration fees received from companies in these categories will be refunded in full.
Disability Statement: If due to a disability you have special needs or dietary requirements while attending the BSCAI Annual Convention, please contact BSCAI at 800-368-3414.
Permission: By completing this registration form you acknowledge permission to be contacted by fax and/or e-mail by BSCAI.
E!
FIRST CLASS
U.S. POSTAGE
PAID
Chicago, IL
Permit No. 4184
BSCAI Headquarters
401 N. Michigan Avenue Suite 2200
Chicago, IL 60611
REGISTER ONLINE AT BSCAI.ORG/ANNUALCONVENTION BY SEPTEMBER 14 TO SAVE!