Huertas Career Development Plan 1 Huertas Table of Contents Discussion 3 References 5 2 Huertas 3 Discussion I. Explanation of your job analysis information To be able to win the market in new places such as Puerto Rico, the company must be able to have the strategy of investing on its people. The job description of five people who will be setting up the sales, marketing and operations for the new market must have a working knowledge of the culture of Puerto Ricans in order to have a tight grasp of consumer needs. The job analysis that must go with this requirement should include a detailed and accurate job description inventory and an efficient and effective employee selection and recruitment to ensure the best job fit possible. The five team grand plan must include a person who will focus on Sales, After Sales, Marketing, Operations and Logistics Support. II. Description of your workforce planning system The heads of important departments must be able to size up their department in order to gain an organizational tree for the company that is not too fat or too lean. For Operations for instance, it must have the right numbers of forecasted consumer requirements in order to have the right capacity, equipment and manpower planning. The planned and required people to work under operations must be just enough to fulfill Service Levels to customers to avoid having the company over-promise quality of service. The Sales and Marketing Heads must be able to accurately size up the demand of the market in order to have the right manpower complement in fulfilling their department’s goals. Since the company is just starting in Puerto Rico, these departments must be able to pump up the pipeline of requirement and design a magnificent marketing plan to have the people make InterClean a household name and commodity. The Sales department, must in turn, is able to support marketing initiatives by ensuring that grass roots customers are well taken into consideration in the Sales processes. The After Sales department is Huertas 4 where the feel of customer service and taking in complaints are focused on. This should be properly equipped to ensure that the needs of the customers are addressed and provide feedback to the company on how well they are doing in serving customers. The Logistics department must be able to support all the requirements of other departments to ensure that each team achieves goals. III. Identification of selected employees, your selection method and its advantages and disadvantages and a rationale for the choices The need for experienced team members is very crucial in a setting up a business unit especially if this will happen in a foreign land. Since the set-up is the start of something that will surely have birth pains, getting experienced people on their own fields is crucial to ensure that learning lessons would not be the main theme of this business activity given the big investment and expected return on investment is expected. The pressure is on the team in ensuring that the trust given is worth the risk that investors are putting into this endeavor. Therefore, it is very important though that besides getting experienced people to do the job, they should have the capacity of knowing the local culture. There must be an intersection between the global standards of InterClean in doing the business versus the local expectations of the Puerto Ricans in order to have a feel of the market that they are the top of the mind when the company is doing their business. The demands of the market must be running in their blood stream and there should be big self-motivating attitude in their working behavior that must fuel them in the startup process. Thus, having a strong and solid experience, knowledge of the culture and excellent working attitude are the requirements and basis for the selection and recruitment process. Huertas 5 References Sison, Perfecto. 1994. Personnel and Human Resource Management. Mandaluyong: Rex Publishing.