A Datamonitor Report
Case Profile:
Innovations in
Forecourt Payment
Solutions
timely
Reacting to the latest news
breaking in your industry
focused
Publication Date: Jun-04
Product Code: DMEN0308
Hundreds of hours of analyst
time distilled into a few pages
Globally, around 30% of forecourt sites offer
automated payment, and in certain markets over 90%
of sites operate at least one Outdoor Payment
Terminal (OPT). This case profile examines the
existing automated payment options available, and
compares them to new alternatives such as mobile
and wireless payment, making an assessment of the
main providers offering each solution and insight into
the potential of new innovations for fuel retailers.
primary research
Unique survey data and
interview results
thought-provoking
For details of all Datamonitor reports, go to:
www.datamonitor.com/energy
Fresh opinions and
out-of-the-box thinking
timely
Case Profile: Innovations in Forecourt Payment Solutions
DMEN0308
Reacting to the latest news
breaking in your industry
Scope and coverage
• Qualitative in-depth interviews with 12 executives from fuel retailing,
convenience retailing and forecourt payment solution providers
• Assessment of the innovative payment solutions currently available, and those
currently on trial, examinating the strengths and weaknesses of each
• Insight into the major providers of automated payment systems, understanding
how they operate within the forecourt environment
• Analysis of how both providers and fuel retailers can overcome the barriers
to increased usage of new forecourt technology
Key findings and highlights
• In certain markets, automated payment through OPT has the potential to
increase fuel throughput by up to 25%, with little impact on the convenience
store, as the target customer is different. OPT allows space to be ‘freed up’ in the
store and cuts queuing times.
• ExxonMobil has led the way in using automated payment systems on the
forecourt. Working with the most renowned companies, it has been particularly
successful at implementing the technology and adapting the offering to meet the
needs of each market.
• A combination of factors, including banks refusing to accept wireless payment;
safety fears; high initial investment; and significant operating costs, have made
companies hesitant to consider Wi-Fi and mobile payment on the forecourt.
Until the major barriers are overcome, these payment options are not viable
options for forecourt retailers.
Reasons to purchase
• Identify the strengths and weaknesses of automated payment solutions on offer
and how they can be adapted to meet the needs of your business
• Understand which providers offer each payment option and how they have
worked with major fuel and convenience retailers so far
• Assess the potential for new innovations currently being trailed, considering
the opportunities for your company in the short-, medium- and long-term
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focused
Case Profile: Innovations in Forecourt Payment Solutions
DMEN0308
Hundreds of hours of analyst
time distilled into a few pages
Table of contents
• APPENDIX
INTRODUCTION
• What is this report about?
- Definitions
• Who is the target reader?
- Research methodology
- Further reading
INNOVATIVE PAYMENT OPTIONS: AN ASSESSMENT
- SPP writing team
• Introduction
• Key findings
List of Figures
• Outdoor payment
Figure 1:
Motives for investing in outdoor payment
Figure 2:
An assessment of current and potential
facilities
• An assessment of current and potential payment
solutions
payment solutions
• Outdoor automated payment solutions
- Pay-at-the-pump (Integrated payment terminal)
Figure 3:
Main strengths of pay-at-the-pump
- Standalone outdoor payment terminals (OPTs)
Figure 4:
Main weaknesses of pay-at-the-pump
- RFID Transponders (tags)
Figure 5:
Main strengths of standalone outdoor payment
terminals
• Alternative automated payment solutions
Figure 6:
Main weaknesses of standalone outdoor
Figure 7:
Main strengths of RFID Transponders (Tags)
• Conclusions
Figure 8:
Main weaknesses of RFID Transponders
COMPETITOR DYNAMICS
Figure 9:
Main strengths of in-store self-checkout
• Introduction
Figure 10: Main weaknesses of in-store self-checkout
• Key findings
Figure 11: Main strengths of mobile payment
• Competitor identification
Figure 12: Main weaknesses of mobile payment
• Examples of partnerships
Figure 13: Main strengths of wireless payment
- In-store self check-out/fastlane
payment terminals
- Mobile payment
- Wireless Payment
(Tags)
- Exxon working with Dresser Wayne
Figure 14: Main weaknesses of wireless payment
- Statoil working with NCR
Figure 15: Competitor identification
- BP working with KPN Mobile and Nedap
- Shell working with Thales
- ChevronTexaco working with Wincor Nixdorf
• Profiles of major operators
- Gilbarco Veeder-Root
- Dresser Wayne
- Tokheim
- NCR
• Conclusions
Contact us...
From Europe:
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From Germany:
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From the US:
tel:
From Asia-Pacific: tel:
+44 20 7675 7202
+49 69 9750 3119
+1 212 686 7400
+61 2 9006 1526
fax:
fax:
fax:
fax:
+44 20 7675 7016
+49 69 9750 3320
+1 212 686 2626
+61 2 9006 1559
email:
email:
email:
email:
ensales@datamonitor.com
deinfo@datamonitor.com
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thought-provoking
Case Profile: Innovations in Forecourt Payment Solutions
DMEN0308
Fresh opinions and
out-of-the-box thinking
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Case Profile: Innovations in Forecourt Payment Solutions
DMEN0308
Hundreds of hours of analyst
time distilled into a few pages
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