THE VILLAGE NEWS Fall 2013 From the Leadership Team We would like to thank all the Residents, Family members and friends who attended our Family Fun Day and helped to make it such a success. This event also celebrated the Five Year Anniversary of Concordia Village II. We have attached a list of the names of the Residents of Concordia Village II, who have been here since it opened in 2008. Our heartfelt thanks go out to those 45 Residents, as well as to all the Residents who have chosen to make Concordia Village their Home!! In this Newsletter we have included pictures from Family Fun Day, as well as pictures of the Residents who were present to receive the Concordia Village 5 Year Pin. CVI CVII CVIII Christine Karbonic Anne Kawecki Anita Krahn Penny Kasper Bert and Muriel Schuetz Lydia Rakowski Dorothy Share Tomasso Cianflone Violet Mackleson Jennie Huchko Irene Herman Mary Greensides Nettie Carr Nettie Krystik Judith Hladiuk Olive Stamler Lucille Curtis Verland and Tom Leonard Inside this issue: Page Chaplain’s Corner Food Services Recreation & Tenant Resources 2 3 4 Resident Advisory Council 6 Resident’s Page 7 Environment Services 11 Important Phone Numbers 13 Special points of interest: Concordia Village II Anniversary Pages 8-10 Family Fun Day Pictures Pages 16 & 17 Fire Safety Procedures Pages 18 1 Chaplain’s Corner by Hermann Dueck Dear Residents and Fellow Employees at Concordia Village, If you but trust in God to guide you and place your confidence in him, You’ll find him always there beside you, to give you hope and strength within, For those who trust God’s changeless love, build on the rock that will not move. These lines are the first stanza of a hymn written by Georg Neumark, who lived during the 17 th century in Germany. As a young man, Neumark was on his way to Koenigsberg to study at the university, when the caravan that he travelled with was attacked and robbed, leaving him only his prayer book and a few coins. Studies thwarted, Neumark wrote this hymn of trust and thanksgiving in 1641, when after seeking employment in several cities, he finally found work as a tutor to the children of a well to do family. Neumark based this hymn on Psalm 55:22 “Cast your burden on the Lord, and he will sustain you;…” It is a song of confidence that is still firmly grounded in the reality of the difficulties of life. This hymn has been a source of strength to millions of people close to over four centuries now. My parents sang it, my faith community sang it, I learned it in my younger years and I find myself singing it up to this day quite often and I will continue to sing it. It is an invitation to trust instead of giving in to worry and anxiety. To worry or to trust, those are two options we are confronted with again and again in a world where life is threatened, where things and we ourselves are fading. Will I trust or will I give in to worry and anxiety? That’s the question. There are times when trusting comes almost naturally; when we are healthy, when relationships go well, when we are financially secure, etc., but then there are times when we seem to give into worry and anxiety. This depends to a significant degree on what we are faced with and what we experience. When illness strikes, when we lose our independence, when loved ones die, when we face financial setbacks, when relationships fall apart, when the world seems to go haywire, etc.; that’s when we need reminders such as Neumark’s hymn as a new invitation to live by trust. Sometimes we worry before we have a reason to worry. In spring farmers were worried that they wouldn’t get a crop because of the late spring, but here we are a few months later witnessing a most bountiful crop all across the province. We are grateful for that. Next weekend is Thanksgiving. Trusting does not mean that our problems just disappear when we trust but we see them from a different perspective. Trusting in God helps us to live with unsolved problems and find peace of mind. Thank you, Georg Neumark, for your poem/hymn. Love, your Spiritual Care Giver, Hermann Bereavement Support Group I am planning to facilitate a bereavement support group this fall beginning Monday, October 21, 10:00am. We will meet for six weeks. If you have lost a loved one such as a spouse, sibling, or child in the last few years you might want to enquire about this group. The purpose of a group like this is to care for each other in the journey of grief and recovery and to learn about the grieving process in a safe and supporting environment. If you are interested in attending, or if you are unsure about attending, please come and talk to me. Talent Night There will be a Talent Night in the Garden Café on October 22, at 7:00pm. If you play an instrument, write poetry or sing please let me know. More local talent is needed and desired. 2 Food Services News by Carla Mendres Food Service Updates We have some new team members that have joined the Food Services Department. Please welcome Holly, Palma, Helen, Poznma, Salome, Paige, Alexandra, Brandie and Ruth! Half portions are available for most meals. Please don’t hesitate to ask your server! If you have any special dinner requests please don’t hesitate to ask the cooks if there’s something different you need. Come talk to them in the morning to see how they can accommodate you! If you require a meal for take-out please do not take china from the dining room. We are missing several bowls, plates, etc. Please ask a server for a disposable container. If you have anything that belongs to the dining room in your suite kindly return them as soon as possible. Thanks! Each morning we provide copies of the Winnipeg Free Press for you to enjoy over breakfast. They are intended for everyone to enjoy so please don’t take them from the dining room. At the last Resident Advisory Council meeting, it was noted that a microwave available in each dining room may be a benefit to residents. If you think this is something you would use regularly, please contact Carla at (204) 667-7479 or cmendres@concordiavillage.ca. At breakfast time please use the tongs provided to choose your food. It is very important that residents refrain from using their bare hands to touch food. Using tongs helps to prevent bacteria and viruses from being transferred from one person to the next. When you are done using the tongs please be sure to place them back in the provided containers. Using the provided hand sanitizer is also an effective way to guard yourself from cold and flu germs. Breakfast is intended to be enjoyed in the dining room. If you prefer to take your breakfast back to your suite, a server will be happy to package a breakfast for you to take with you. We always welcome dinner guests. Please remember to write the information down in the reservation book by noon of the day prior. It is imperative we know when you plan to have dinner guests so that we can prepare enough food. If you would like to have guests for dinner the same day, please call the kitchen and ask if we can accommodate your guests. If you would like to have a group of 6 or more, please book the private dining room. This can be done at the front desk. If you have any questions about nutritional needs or if you have a modified diet and need some help making the best food choices for your individual needs, please call Carla at 667-6479, extension 2227. 3 Tenant Resource & Recreation News by Eva, Mandy and Alan WOW, what a fantastic turn out for our 2nd Annual Family Fun Day on September 7th! So much fun was had by all residents, families, friends and staff! A HUGE thank you to all that helped to make this year’s day a GREAT one! Please check out a few pictures of the event on the last pages of this newsletter. We would like to welcome Gabby Goetz to our Team. Gabby has been working at the CVI Reception Desk on Monday’s, as well as helping out with recreation activities. As of November 5th, she will also be providing reception services from the CVIII Front desk, Tuesday through Friday, from 10:00am– 4:00pm. On those days, residents of CVIII will be able to purchase stamps and tokens, and make Guest Suite and Multipurpose room bookings at the CVIII front desk. The Medicine Shoppe Bone Density Screening Clinic Date: October 24th Time: 6:30pm-8:00pm Place: Garden Café Tim, the owner and pharmacist from The Medicine Shoppe Pharmacy, is providing a bone density clinic for any residents interested. He will bring a bone density screening machine that will test if you are at risk of osteoporosis. Please note: This will be on a first come, first served basis, there are no signup sheets in the binders. The Knitting Club is still looking for Yarn! Our knitters here at Concordia Village can do amazing work with yarn! They knit and crochet beautiful mitts, tuques and neck warmers for high need schools in Winnipeg. We are in desperate need of yarn for these projects. If you or any family or friends have some yarn sitting around that you won’t use, please consider donating it to the knitting club. We also accept monetary donations to buy yarn. If you have any donations, please call Mandy at 667-6479 Ext 2229. 4 Tenant Resource & Recreation News Continued In the Sign Up Binder: Thursday October 10th– Oak Hammock Marsh Outing 9:15am– 1:00pm We’ll be taking a bus tour of Oak Hammock Marsh with an experienced tour guide, then go into the interpretive centre where we’ll get a tour of the centre, as well as going up to the observation deck where the guide will give us an informative session on migration. Cost: $25 – Please see Mandy Friday October 25th– Flu Shot Shuttle to McIvor Church No Charge Please sign up in the sign-up binders for this shuttle to get your annual flu-shot. Each building has times designated to take you to the clinic where staff from Concordia Village will meet and assist you. *PLEASE remember your Manitoba Health card and a list of your current medications* Times are as follows: CVI 9:00am– 12 spots available 12:00-pm– 12 spots available 11:15am & 2:15– 4 spots available for CVI Residents CVII 9:45am– 12 spots available 12:45pm– 12 spots available 11:15am & 2:15pm– 4 spots available for CVII Residents CVIII 10:30am– 12 spots available 1:30pm– 12 spots available 11:15am & 2:15pm– 4 spots available for CVIII Residents Requests and Suggestions: Residents are encouraged to fill out the Request and Suggestion forms on the tables in the dining rooms. Please fill these out if you have any requests, suggestions, complaints or compliments and drop the form through the appropriate slot in the mailroom. This is one of many ways we invite your feedback. Please be assured that Eva reads all of the Suggestion and Request forms that are handed in and then forwards them to the appropriate Manager for action. 5 Resident Advisory Council by Glenn Nicholls In the summer newsletter, your attention was brought to two funding announcements; The Molson St. upgrading and the construction of Concordia Village IV. We now know that the Molson St. project has been postponed to next year when, once again, we will need assurance of close monitoring of traffic through the Village. The new construction seems to be progressing and upon its completion and occupancy, we will be looking at how the safety and security of our residents is being assured. Several meetings have been held with council members and the Leadership Team in relation to the report of the 2012 Resident Satisfaction Survey. I feel that several of our concerns have been met, while other concerns continue to be reviewed by the leadership team. Perhaps the most important result is that this year’s survey report will be more meaningful, showing both percentages and numbers of individual resident responses. Concerns about the low numbers of residents attending Resident Advisory Council Meetings should diminish in November when Birthday Teas and Council meetings will be held at the same time! On a personal note, Marg and I are very appreciative of the warm wishes we have received on our recent marriage. We feel blessed! Glenn Nicholls Resident Council Members CVI: Gertrude Gutwein 227 Barbara Bellingham 309 Mary Wetton 122 Jim Ross 217 CVII: Hildegard Epp Dorothy Waugh Ed Woodward Jack McKenzie IN MEMORIUM: CVIII: 315 107 208 317 Vera McLean 363 Norah Kerr 142 Jack McTaggart 170 6 Residents Page Library Information Thank you for using our library and for all of the donations that help support it. Our shelves are looking quite full and the selection is great. We have large print books, German books and magazines, as an added feature. Our library began in 2009 with 350 donated books. By 2010 that number had grown to 615 and today we have a total of 1415 books with 838 in circulation. For new residents we are located in CVII on the 3rd floor opposite the elevator. The library is open at all times but volunteers are available Wednesday’s 1:00pm – 3:00pm. Books are always free, however, we require that you sign out each book and return it within 3 weeks. Returned books go to into the Red Bin marked ‘returns’. Signature is not required. Thank you, Clara Brazeau In Memory Please remember the following Residents who have passed away since January. Our thoughts are with the family friends of each person. INand MEMORIUM: CVI CVII CVIII Kay Plante Margaret Bartel Bruce Young Joan Werner Henry Sawatzsky Joe Lewicki Ollie Luchik Mary Samboski Clara Ramsey 7 CVII 5 Year Residents 102 Emma Yakel 104 Emil Borysowich 105 Kenneth and Margaret Groff 106 Lorna Baty 117 Hazel Manveiler 118 Joyce Ewatski 126 Tony Zasitko 206 Olive Pollock 208 Ed Woodward 210 Lawrence and Cecilia Schmidt 213 Mary Boyko 214 Thelma Donnett 215 Maureen Dow 218 Ruth Hicks 221 Margaret Ehn 222 Audrey and Peter Ripstein 223 John and Heidi Schroeder 224 Elmer Chabluk 227 Elsie Wiebe 228 Susan Braun 234 Kaete Sudermann 300 Violet Rawluk 301 Frank and Wanda Neufeld 302 Joseph Maybroda 304 Helen Chmilnisky 308 Wilhelmina Wardekker 309 Aldona Balcuinas 310 Kathleen Elliot 313 Jack and Pauline Ahlert 314 Victor and Margaret Brandt 315 Hildegard Epp 318 Clara Brazeau 322 Katherine Wood 324 Don Robson 331 Helen Sambrooke 333 Richard Bonne 334 Andrew Parkinson 337 Kathleen Ridd IN MEMORIUM: 8 Resident’s Page Happy 5 Year Anniversary CVII Residents!! Sept 7th, 2013 9 Happy 5 Year Anniversary CVII Residents!! Sept 7th, 2013 10 Environment Services News by Ernie Goetz , Tammy Stolwyk and Glen Desrochers Fall greeting to all Residents from the Environment Services Team!!!! This summer has come and gone much faster then we would have liked. Fall reminds us that we are entering the season of “Thanksgiving”. I hope and pray that we all may have experienced enough good this past summer in order to be grateful?!! We would like to give you a quick update on some of the things that have gone on during the summer and a few reminders of how to prepare for the coming winter. Completed Projects from the summer months: 1. Back-up generators: Many of you might be wondering what a back-up generator is? A back-up generator is a huge motor fueled by diesel that produces electricity for our buildings in case of a Manitoba Hydro power outage. These generators are installed and ready to go. I will attach a fact sheet for those of you who are interested in such information. CONCORDIA VILLAGE – GENERATOR INFO - CVI – 250 KW diesel stand by generator - CVII and CVIII – 275 KW diesel stand by generator These are a few items in our Building that will function in a case of a Power failure: Vestibule/lobby lighting All dining room lighting Dining room roof top air units All kitchen lighting Night lights (approx. 30% of all lighting in the hallways) Fire alarm panel Door magnets Door operators One elevator (CVII) and One Elevator (CV I) - Fuel capacity is 500 gallons per generator - Fuel consumption is approximately 15-20 gallons of diesel fuel per hour - With a full tank of fuel and depending on the load, we are good for 25-30 hours of continuous run time - Upon power failure, there will be approximately 3 seconds of delay before power is transferred to the generator. This will happen automatically. - Once power is restored, power will automatically switch back to regular power. The generators will continue to run for a period of time to ‘cool down’ before they shut down. 11 Environment Services Continued 2. Garden Café sound system: We have installed a new, user friendly sound system in our Garden Café . If any of you have avoided Church programs or any other Recreational programs in the past because of not being able to hear, please come and see what has changed. If you need a personal device to enable you to hear, they are now available so that you can enjoy all the programs. Please feel free to talk with the program coordinators about the new hearing devices available. 3. Landscaping Improvements: I have enjoyed seeing many of our Residents on their walk through our grounds. We have made many changes and improvements in the back of CV II and CV III. We would like to thank everyone who has taken the time to encourage us and thank us for these improvements. It truly has motivated and inspired us knowing that we were making positive changes. We think the improvements look beautiful and can’t wait to see what our grounds will look like in a few years when the trees start maturing. Who knows, it might become a popular place for Family portraits or maybe even wedding pictures?? 4. Security Improvements: To enhance the security of our building and give the Residents that live on the outside rim of the main floor peace of mind, we will be replacing the lights on each balcony, with a night light which works on an automatic sensor and timer. What this means is that the timer will sense when it gets dark outside and will turn the light on automatically during the night and will turn it off in the morning. This security lighting will only be installed on the outside rim of the main floor balconies, starting from CV I facing North all the way around to the CV III suites facing South. 5. Staffing changes: We are always challenged and worried with finding the right staff to join our team. It is often hard on all of us to have staff who we trust and appreciate, decide to move on to a new career challenge. We have had 2 of our fulltime staff move on to new opportunities and would just like to take this moment to “Thank” both Odele Kaplun from CV II main floor and Wera Friesen from CV III 3 rd floor for their dedicated service over the last few years. Having lost 2 staff members has also allowed us to welcome 2 new fulltime staff. We welcome and thank both Shuren Fang (we call her Shu) CV II main floor and Silvia Agustin CV III 3rd floor for being willing to share their compassion and services with us here at Concordia Village. We also welcome our newest casuals, Ulrike Neufeld and Branda Sawatzky to the team, they will be helping out throughout the building when needed. 6. Fire/ Life Safety: We have completed all annual fire/ life safety inspections in September and are extremely happy they are done. We thank all Residents for your patience, understanding and support on this important annual inspection. We have just begun training sessions for all Residents on “What to do in case of a Fire”. The training is provided by our Building Fire Marshal Glen Desrochers and Mr. Jim Vanderbeek. We will invite smaller groups, one floor per building at a time so that every Resident has the opportunity and enough time to ask any and all questions that may worry them. We started the training on Thursday Sept. 26th and we believe it went very well. Many questions were asked and answered which was important. The Fire Safety Procedure sheet is attached to this newsletter. 12 Environment Services cont’d As we prepare for the winter season, we encourage Residents with cars, to ask your service providers when taking in your car for service, to check out the block heater and cord on your vehicle. We noticed a few cars last winter with cords/ block heaters not working properly. If you are not sure if your block heater works or have a damaged cord and you are not planning on taking your vehicle in for service, what to look for: When you plug in your car, the plug has 2 lights, a green light that flashes and a red light right underneath. When you plug in your car, the green light will stay on, but should stop flashing. If it continues to flash, that means there is a bad or no connection between your cord and block heater. If the light turns red, it means you have a damaged cord that needs to be replaced. I hope this makes sense to all the car owners. If you are unsure, please feel free to talk to our maintenance team. On behalf of our entire Environment Services Team, we sincerely thank all Residents for the Trust and Support given to all of us as we enter into your Homes to provide our service!!!! I will end my report with a quote that has always inspired me: Success can be measured not only in achievements, but in lessons We’re on the Web! learned, Lives touched and moments shared along the way!!!!! example.com I wish all Residents and Families good health and a heart filled with Thanksgiving as we enjoy the beauty of our Fall Season. Ernie Goetz Environment Services Manager IMPORTANT PHONE NUMBERS AT A GLANCE: BUILDING EMERGENCIES…………………….……... 667- 6479 press 3 (after hours) HEALTH EMERGENCIES……………………………... 911 Reception, 8:00 AM to 4:00 PM, Monday to Friday…667-6479 (Corinne/CVI Front Desk) Chaplain……………………………………………….ext 2241 (Hermann) Environment Services Manager…………………….ext 2258 (Ernie) Tenant Resource Manager………………………….ext 2228 (Eva) Chief Financial Officer……………………………….ext 2224 (Bruce Food Services Manager……………………………..ext 2227 (Carla) Silva’s Styling Hair Salons…………………………..CVI 283-4177 ……………………………CVII 415-7751 (Silvana) 13 We’re on the Web! example.com 14 We’re on the Web! example.com 15 Family Fun Day Photos Sept 7th, 2013 16 Family Fun Day Photos Sept 7th, 2013 17 FIRE SAFETY PROCEDURE – RESIDENTS -If there is a fire in your suite, leave the suite immediately, do not lock the door. Pull the nearest ‘pull station’ and proceed to a common area. The fire department will arrive shortly. -If you are in your suite and you hear the fire alarm, and the fire is not in your suite, stay there. Please unlock your door. Feel the hallway door; if it’s hot, there is a chance the fire is nearby, do not open the door. If smoke is entering your suite, open a window if you are able to. If opening the window makes the smoke worse, close the window and proceed to your balcony. If possible call 911 and inform them that you are on your balcony and need assistance. The fire department will arrive shortly. -If you are in a common area, such as the garden café, dining room, MPR, etc, and the fire alarm sounds, and there is no fire in that room, stay there. If the fire is in that area, please stay as a group and all proceed to another common area, and wait for further instruction. The fire department will arrive shortly. OTHER IMPORTANT INFORMATION -When the fire alarm sounds, the fire department is contacted immediately. -The fire department is close by and the normal response time is approximately 4 to 6 minutes. -Do not block the stairways, as fire fighters use the stairs to access all floors. The only time residents should be in the stairwell is if there is immediate danger. The stairwell is a safe area. -If you are in the elevator when the fire alarm sounds, the elevator will automatically go to the main floor. Please exit the elevator and head to a common area, only if it is safe to do so. -As soon as the fire alarm sounds, the elevators will go to the main floor and will be out of service. -The buildings at Concordia Village have a sprinkler system. If there is a fire, the sprinkler will start spraying water in the area of the fire and not the entire building. -If you hear the fire alarm, treat it as a real fire. Please practice what you have been instructed to. Once the bells go silent, all is clear, the danger is over. IN CASE OF FIRE, PLEASE CALL 911 18