Company profile Mazda motor corporation Founded january 30, 1920 Head office in hiroshima japan global sales volume 1,3 Million units 2.692 net sales (billion yen) Main Production facilities JAPAN: Hiroshima Hofu THAILAND: Pleukdang MEXICO: Salamanca CHINA: Chonqing MAZDA VISION ■ Vision To create new value, excite and delight our customers through the best automotive products and services. ■ Mission With passion, pride and speed, we actively communicate with our customers to deliver insightful automotive products and services that exceed their expectations. MAZDA VALUE ■ Value We value integrity, customer focus, creativity, and efficient and nimble actions. We respect highly motivated people and team spirit. We positively support environmental matters, safety and society. Guided by these values, we provide superior rewards to all people associated with Mazda. 2014 Global Sales 9-10 mil. TOYOTA VW Mid-term Ambition 1.7 mil. 1.8 mil. 1.6 mil. 1.3 mil. BMW Group Source: Manufacturer annual reports MB Cars 2014 mazda Global sales SPLIT UNITS Global 1.293.000 Japan 206.000 N America 391.000 Europe 207.000 CHINA 196.000 other 293.000 The products PRODUCT LINE-UP MAZDa’s philosophy Challenging Convention…Our History Tsuneji Matsuda (1895-1970) Mazda 787B – 1991 ONLY JAPANESe BRAND TO WIN LEMANS Challenging Convention…RECENT EXAMPLE SKYACTIV components Engine: low fuel consumption and low CO2, combined with greater driving pleasure - compression ratio 14:1 for both diesel/gasoline - improved exhaust system Chassis: lightweight high performance chassis and body ensuring a stable ride -WEIGHT REDUCTION OF 100 KG ON EVERY NEW MODEL TRANSMISSION: lightweight transmissions providing swift shifting response and sports car-like driving pleasure Mazda motor logistics europe Mission statement We’ll deliver vehicles & parts on time, in perfect condition and in a cost-effective manner and provide selected back office services to our customers in line with agreed service levels. We’ll achieve our mission through quality-oriented processes & projects, highly motivated, skilled and trained personnel, excellent application and IT-infrastructure and a flexible organization. European responsibilities Vehicle logistics management Parts supply and logistics Information systems and technical development Accounting and treasury purchasing Key figures TURNover fy148 (€ 000) 3.049.466 Warehouse surface 50.000 M2 Parts & accessories items in stock 79.833 FIRST FILL RATE 95.7 % UNITS WS VEHICLES 207.000 HEADCOUNT 371 Nationalities 14 Vehicle distribution network ANTWERP zEEBRUGGE BARCELONA ZARUBINO parts distribution network Mle direct to dealer Rdc austria Rdc russia Challenges within IT/Logistics - Home grown wms system without transport management module. - Complex logistics inbound: new logistics flow PCC Outbound: direct dealer deliveries - Customer experience: there is a customer behind every parts order. FULl Visibility is needed through the supply chain. - Importance of on-time deliveries: - Customer loyalty/retention - non-genuine parts threat Mazda strategy - mazda HQ acquired oracle licenses: - Oracle offers global support and flexible solutions to support our challenges - Mazda wants to Create competence centres (OTM in europe) - Solution design can be used across the mazda world Solutions overview + oracle components - PCC (Parts consolidation centre): - EBS: order + inventory management - WMS: unloading, staging, loading operations - Otm: transport management, container load plan - SPE (Service parts export) - Otm: transport management, settlement, track & trace - SOA: used for all interfaces PCC INTEGRATION POINTS PCC project - Mazda japan orders parts for production sites in japan/mexico to european suppliers - Mazda europe arranges the pickup at supplier: - Air order: mle arranges pickup at supplier and sends the goods by air to japan via the nearest airport - sea order: mle arranges pickup at supplier, consolidates the goods in Willebroek and ships them weekly per container to japan/mexico - Project was implemented end 2013 PCC lessons learned - Choice of oracle partner is very important - Availability of resources: - Business owner: needs sufficient free time, not possible to take this on top of daily job - Testing: sufficient time needs to made available for people to test - Waterfall project: - Final solution did not always meet original business requirements SPE PROJECT The goal is to implement an efficient and effective transportation management solution that provides transparency, visibility and accurate calculations as well as decision making for the optimal logistic solution for transporting goods across the MLE network. AGILE APPROACH MLE INTEGRATION ARCHITECTURE SPE INTEGRATION POINTS SPE FLOW Carrier Dealer/RDC c MLE 3. Secure Resources 1. SO/VOR Orders 4. Confirm Resources 2. Pick Order Lines 5. Dock Door Scheduling OTM MLE 6. Close Case 13. Self Billing review 7. Confirm Load 12. Financials 9. Proof of collection 14. Self Billing 11. Approve Costs MLE 9a. Transport Status 10. Proof of arrival 8. Transport Documents = Carrier portal = OTM UI plus = P&A interface = SAP interface Solution OVERview - release 1 (PLANNING) Planning and Actuals Dealer / RDC Warehouse Transport Carrier Key Order Management Ordering Process Cutoff 1 P&A Order Management OTM Close Case Shipping Mark 2 New Ship Unit SAP Transport Planning DIGIC MR Transport Planning Secure Resources 3 Shipment Id OTHER Secure Resources Confirm Resources LPN Dock Door Planning Dock Door Planning Confirm Load Confirm Loads by W number Final Load Load Confirm In Progress 4 Load Confirm Complete Interface MAIN DELIVERABLES- release 1 (PLANNING) OTM 1.Order Management: • Planning Orders: insert/update/delete OR/OM via interface from P&A • Cargo Ready: insert/delete OR/OM via interface from P&A • Manual orders 2.Transportation Planning • Static Shipments • Ad-Hoc Shipments 3.Transportation Booking • Tendering • Spot Bid 4.Dock Door Planning 5.Confirm Load: update shipments actuals from P&A 6.Rates management via eVolv Data Loader 7.Hazardous materials + items managed with eVolv Data Loader SOA 1.P&A-OTM Planning Orders (insert/update/delete OR/OM) 2.P&A-OTM Cargo Ready (insert/update/delete OR/OM) 3.OTM-P&A Shipment ID 4.P&A-OTM Load Confirm 5.OTM-P&A Acknowledgement Solution OVERview - release 2 (execution & settlement) MAIN DELIVERABLES- release 2 (execution & settlement) OTM SOA 1.Next Leg • Create OM from Load Confirm • Rates Management • Create Shipment 1.OTM-OTM Next Leg Cargo Ready 2.Transportation Documents • CMR (interface) • Hazmat Truck • Hazmat Ferry • Shipping Instructions 4.OTM-SAP GL Voucher 3.Tracking Events 4.Transport Settlement (AP) • Self Billing • Invoicing • Assign GL Codes • Calculate VAT 5.Intercompany Recharge (AR) 2.OTM-DigiCMR 3.OTM-Sundry Self Billing Invoice 5.OTM-Sundry Intercompany Recharge 6.EMAIL-OTM Tracking Events Spe project status - release 1 delivered: go live mid january 2015 - Release 2 ongoing - Original Project timing is still valid - Project budget: currently slightly under budget - Full solution foreseen to be completed by mid may 2015 Spe project lessons learned - Good cooperation between IT/Business/mavenwire has positive impact on the final solution. Having a fixed project team on site is very important - Agile approach: - Building the solution already starts in an early phase of the project - Impediments/issues are raised at a very early stage due to the daily scrums - Avoid over-customisation: - Requires flexibility from business to do things differently - Requires a partner with good knowledge of standard otm functionality Spe project lessons learned - Sufficient manpower is needed for testing and project follow-up both on business side as on iT side. Managing a project on top of your daily business is tough. Spe project benefits - Transport optimisation - Next to the working solution we have created a platform for further growth - Reduced manual effort: this manpower will be used to strenghten our customer focus and follow-up - It only has to support one system instead of multiple applications - Sourcing option due to historical data - Setup is future proof due to the use of SOA Next steps - Look into further use of the oracle system within mle (WMS) - Use the competence centres experience to further rollout oracle within mazda