Customer Profile:
All Florida Paper was established in 1993 with the goal of becoming the best full line distributor of paper and related products in the state of Florida. Today, All Florida Paper focuses on four key market sectors: Supermarkets (disposable paper products including labels, rolls and ribbons, films, trays, and butcher paper), Janitorial/Sanitation (paper products for hand wash, sanitation, floor care), Healthcare (offering products from 3M,
GOJO, Safety Zone, Baywest, Cello, Rubbermaid and others) and Foodservice (plates, bowls, containers, cups and straws, napkins among others). All Florida Paper believes they have accomplished their objectives thanks to a philosophy of offering customers superior quality products at competitive prices.
Challenge:
All Florida Paper runs a state-of-the-art IT and inventory management system to process orders, track deliveries and assure the smooth uninterrupted fulfillment of products to its customers. Part of delivering uninterrupted service to customers involves having a business continuity plan that includes a truly diversified network infrastructure. FPL
FiberNet has been able to provide true last-mile diversity using its fiber-optic network, which does not rely on the infrastructure of other providers as some of FPL FiberNet’s competitors do.
Besides diversity, All Florida Paper wanted a highly-reliable service to ensure access to their most critical inventory management system and data housed in an off-site data center. Productivity of All Florida Paper’s employees was being affected by poor business application performance. All Florida Paper relies on its website for customers’ to be able to place orders and track shipments. To ensure employee productivity remains high and customers’ quality of user experience is good, All Florida Paper wanted the ability to burst its Internet traffic at peak usage times while still paying a reasonable fixed monthly rate.
Solution:
FPL FiberNet provides All Florida Paper with a reliable 30Mbps point-to-point Ethernet
VPN connection with bursting capability up to 90Mbps. The connection links their main site together to the QTS Miami Data Center. FPL FiberNet is able to combine a 10Mbps
Internet access service on the same physical interface carrying Ethernet VPN traffic with a separate VLAN tag to distinguish the traffic. The bulk of All Florida Paper traffic now travels on FPL FiberNet’s network.

Benefits:
All Florida Paper is able to enhance the reliability of its network while lowering costs
Access to the off-site data center is critical to the operation of All Florida Paper’s business.
FPL FiberNet is serving as a redundant service provider with a diverse last mile that ensures All Florida Paper will not be without access to its data servers and business will not be interrupted by an external network failure.
All Florida Paper future proofs its network services
As the company’s data transport requirements grow, All Florida Paper will be able to quickly scale its bandwidth as well as use the burst capability of their existing service to handle short term bandwidth requirements. FPL FiberNet constantly monitors all services and reports to customers how often they are bursting to capacity so that bandwidth can be adjusted to accommodate traffic growth before it impacts critical business activities.
Customer service is enhanced with FPL FiberNet’s reliable Internet service
All Florida Paper relies on customer access to its website, the reliability and speed of the
FPL FiberNet’s Internet service has improved customers’ user experience by making sure it is available to them and delay is minimal so response times are fast.
“We liked the idea of having FPL FiberNet as the only carrier point-to-point including the last mile, and not having to call another carrier if we experience any issues. Price definitely was taken into consideration and that we worked with greatest sales representative we could ask for. He helped us from day one all the way to completion of the project and after.“ Maria Garcia, Operations & Safety Manager, All Florida Paper
For More Information
To learn more about how FPL FiberNet can support your business network requirements contact an FPL FiberNet representative, email us at info@fplfibernet.com or visit www.fplfibernet.com.