FRONTIER SECURE PRODUCTS & BUNDLES
Identity Protection
Premium Technical Support
Personal Security Bundle
Personal Security Plus Bundle
Personal Security Ultimate Bundle
$9.99
$14.99
$8.99
$16.50
$22.50
Anti-­‐Virus
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Anti-­‐Spyware
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Unlimited Backup
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Easy File Sharing
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Firewall
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Fraud Protection
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Parental Controls
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Web Privacy
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Monthly Charge
24/7 Product Tech Support
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Premium Technical Support available 24/7 and 100% U.S.-­‐ based
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Unlimited PC Tune-­‐Ups
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Wireless Network Setup
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Social Media Basic Setup
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Continuous Credit Monitoring
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Identity Theft Restoration/ Recovery
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Computer Security
• Complete protection against viruses, spyware, rootkits and other malware • Supports up to 3 PCsremoval
• Firewall protection against hacker attacks • Automatic protection against new threats
Backup & Sharing
• Unlimited cloud backup of PCs or Mac files (photos, videos, music, emails and data files)
• Supports up to 3 PCs or profiles with automatic backup
• Quick online access to easily share files with friends and family
• 24/7 live product support
Identity Protection
Premium Technical Support
• Browsing protection that identifies unsafe websites
• Blocking of spam and phishing emails
• Parental controls to protect children online
• 24/7 live product support
• Continuous credit monitoring providing early detection of potentially fraudulent activity (requires subscribers are 18 years or older)
• Routine identity and privacy scans to monitor name and Social Security Number against billions of public records
• Identity theft restoration specialists certified to provide comprehensive fraud assessment and in-­‐depth support until resolution is complete
• 24/7 100% U.S.-­‐based support, covering up to 3 PCs
• Basic setup/tutorial for a single iTunes & social media (i.e. LinkedIn, • Unlimited PC Tune-­‐up
Facebook and Twitter)
• Unlimited scans for virus and malware/spyware removal
• Software installation/configuration
• Wireless network setup and troubleshooting (one router with unlimited Wi-­‐ • Troubleshooting & port forwarding for modems/routers
Fi-­‐enabled device)
• Email setup and troubleshooting for tablets and smartphones
EQUIPMENT PROTECTION PLANS
Personal Device Protection
Monthly Charge
Effective Daily Rate
Covered Equipment
(subject to exclusions)
Accidental Damage from Handling (ADH)**
Personal Multi-­‐Device Protection
Whole Home Protection
$9.99
$14.99
$19.99
$8.99 if purchased with or account has any existing FTR Secure Bundle
$13.49 if purchased with or account has any existing FTR Secure Bundle
$17.99 if purchased with or account has any existing FTR Secure Bundle
$0.33
$0.50
$0.67
Single Desktop, Laptop, Tablet, or Netbook including ALL Computers including Apple,* ALL Laptops, Apple.* Single Laptop, Netbook, Tablet with ADH
Netbooks, Tablets and eReaders with ADH. ALL Telephones, Gaming Systems and Controllers
ALL Flat-­‐Panel TVs, ALL Computers including Apple,* ALL Laptops, Netbooks, Tablets and eReaders with ADH. ALL Telephones, Gaming Systems and Controllers
C O V E R A G E
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Desktops*
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Laptops and Netbooks**
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Tablets*
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Flat-­‐Panel TVs (LED, LCD, Plasma)
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eReaders
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Gaming Systems
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Computer Monitors*
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Keyboard, Mouse, Modem
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Original TV Remote Control
Single Line, Two Line and Caller ID Phone
FiOS Battery
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Service Fee per claim for covered equipment: Desktops, Laptops, Netbooks, Tablets, Monitors, and Flat-­‐Panel TVs. $0 for Keyboards, Mice, Modems, FiOS Battery, Phones, Game Controllers and Original TV Remotes
$89
$89
$89
Service Fee (eReaders, Gaming Systems)
N/A
$49
$49
$1,500 total
$2,000 total
$3,000 total
Amount of Coverage (in any consecutive 12 month period)
Personal Device Protection
Personal Multi-­‐Device Protection
Whole Home Protection
• Coverage for electronic/mechanical failure for a single device and accessories
• Coverage for accidental damage from handling for a laptop, tablet, iPad or netbook
• An easy, quick process to initiate claims – one number to call, no receipts to save, no contracts
• In-­‐home service for desktop computers; express service with pre-­‐paid shipping for laptops, tablets, iPads and netbooks
• $1,500 of coverage for any consecutive 12-­‐month period
• Coverage for electronic/mechanical failure for multiple devices and accessories (plus gaming consoles, eReaders, home telephones)
• Coverage for accidental damage from handling for laptops, tablets, iPads, netbooks and eReaders (for mishaps such as cracked screens, spills or drops)
• An easy, quick process to initiate claims – one number to call, no receipts to save, no contracts
• In-­‐home service for desktop computers; express service with pre-­‐paid shipping for laptops, tablets, eReaders, and gaming consoles
• $2,000 of coverage for any consecutive 12-­‐month period
• Coverage for electronic/mechanical failure for multiple devices and accessories (plus gaming consoles, eReaders, home telephones and flat panel TVs)
• Coverage for accidental damage from handling for laptops, tablets, iPads, netbooks and eReaders (for mishaps such as cracked screens, spills or drops)
• An easy, quick process to initiate claims – one number to call, no receipts to save, no contracts
• In-­‐home service for desktop computers and TVs more than 37 inches; express service with pre-­‐paid shipping for laptops, tablets, eReaders, gaming consoles and TVs less than 37 inches
• $3,000 of coverage for any consecutive 12-­‐month period
* Must be equipped with Windows XP or newer or Android version 1.6 or newer or Apple operating system version OS X or newer or Linux OS with 2009 publication date or newer. iPad operating system of 4.3 or newer. Monitors must be 24" or under. Excludes home-­‐made computers.
** ADH-­‐ Accidental Damage from Handling protects the product from mishaps such as cracked screens, spills and drops. ADH is only available on Laptops, Netbooks, Tablets and eReaders.