ORIENTATION SURVIVAL GUIDE
F O R N E W F A C U L T Y
TABLE OF CONTENTS
SECTION ONE: BEFORE THE FIRST DAY OF CLASS
Academic School Calendar, Postsecondary – Oshawa/Whitby Campuses ........................................................... 1
Campus Identification .................................................................................................................................................. 1 Class Lists/Rosters ...................................................................................................................................................... 3
Classroom Supplies ..................................................................................................................................................... 3
Course Outlines ............................................................................................................................................................ 3
Facilities and Ancillary Services ................................................................................................................................. 4 Faculty Absences ......................................................................................................................................................... 4
Information Centre for Employees (ICE) .................................................................................................................... 5
Information Technology Services IT Service Desk .................................................................................................. 5
Mail Services ................................................................................................................................................................. 7
Media Services.............................................................................................................................................................. 7
New User Setup and Passwords ................................................................................................................................. 8
Parking ........................................................................................................................................................................ 10
SECTION TWO: FIRST THREE WEEKS
Books .......................................................................................................................................................... 11
Campus Safety and Security Services ..................................................................................................................... 11
Pay Periods ................................................................................................................................................................. 12
Print Shop/Photocopying .......................................................................................................................................... 12
SECTION THREE: SUPPORT SERVICES FOR ACADEMIC SUCCESS
Aboriginal Student Centre ......................................................................................................................................... 13
Access and Support Centre (ASC) .......................................................................................................................... 13
Bookstores .................................................................................................................................................................. 14
Campus Health Centre ............................................................................................................................................... 15
Career Services .......................................................................................................................................................... 15
Centre for Academic and Faculty Enrichment (C.A.F.E.) ....................................................................................... 17
Diversity Services ....................................................................................................................................................... 18
Financial Aid and Awards .......................................................................................................................................... 19
Library ......................................................................................................................................................................... 20
Student Academic Learning Services (SALS) ......................................................................................................... 23 Student Life ................................................................................................................................................................. 25 Test Centre .................................................................................................................................................................. 27 Issue Date: December, 2013
Revision Date: December, 2014
W
elcome to Durham College! You bring to us your expertise and currency in your subject field; now you have taken on the challenge of determining how to effectively teach that subject matter to students. Your role as a faculty member is of primary importance to the achievement of our unwavering commitment to student success, high-­‐quality programs led by exceptional professors with real-­‐world experience, graduates who've gone on to outstanding career success, and a treasured relationship with the community. As our Mission Statement says, “the student experience comes first at Durham College,” and we encourage you to see your role as central to the fulfillment of this mission. We believe in integrity and transparency, respect, equality and diversity, innovation, and personal and team accountability. We hope that you will find ample evidence of commitment to these values in our administrative and student policies, our processes, our spaces, and our people as we go about making our motto, “Success Matters,” a reality for our students. What does this all mean to you, the front-­‐line teacher? It means that every decision you make about your teaching, every encounter you have with a student, every assignment you grade, should be done with these values and goals in mind. Our students’ memories of their time at Durham College will be shaped, primarily, by their experiences with you, their teachers. But you are not alone in these efforts! Not only has Durham College developed a rich support system for students, we have also developed supports and resources for you as you grow in your role as a professor. We realize that the quality of our teaching, and effective and innovative use of educational technology, will shape the future growth of our programs and the success of our students. A key element of our program quality is the skill level of our faculty. We are committed to supporting you as you learn how to plan and deliver well-­‐organized and integrated curriculum that provides students with opportunities to engage actively with relevant and current subject matter. We encourage you to take advantage of these many resources and experiences as you develop your identity and skill as a professional educator. As in any other demanding profession, there is much to learn, but the goal is worthy of the effort required. This brief Orientation Survival Guide for New Faculty serves as an introduction to these many supports. It is organized in the order that we anticipate you will need to know things, from your first day on the job through your first year at Durham College. This document will direct you to where you’ll find everything on our employee web site, ICE (Information Centre for Employees) and at other locations on the Durham College1 Web site. To get started accessing the many sources of information and resources available to you as a faculty member, go to the C.A.F.E.2 Web site for new part-­‐time faculty. We welcome you as you engage in our academic culture, and look forward to integrating your unique contributions into our collaborative approach to teaching and learning at Durham College. 1
http://www.durhamcollege.ca/ http://cafe.durhamcollege.ca/index.php/professional-­‐development/contract-­‐faculty-­‐orientation/jumpstart-­‐for-­‐
contract-­‐faculty 2
ACADEMIC SCHOOLS AND THEIR ADMINISTRATIVE STAFF
School of Business, IT & Management – Dean: Associate Dean: Administrative Coordinator: Student Advisors: Judy Spring Jackie Bathe Lisa Burt Melissa Brown; Heather Dunlop 905.721.2000, ext. 2150 905.721.2000, ext. 2792 905.721.2000, ext. 3065 905.721.2000, ext. 2268; ext. 2151 School of Health & Community Services – Dean: Associate Dean: Administrative Coordinator: Student Advisors: Judeline Innocent Carol Burke Carol Connor Cheryl Lovisa; Nancy McGuire; Lisa West; Stephanie Zibert 905.721.2000, ext. 2249 905.721.2000, ext. 2125 905.721.2000, ext. 2375 905.721.2000, ext. 6586; ext. 3066; ext. 2408; ext. 2288 School of Interdisciplinary Studies & Employment Services – Dean: Associate Dean: Administrative Coordinator: Student Advisor: Kevin Baker Bev Neblett Ann Conroy Rhonda Christian 905.721.2000, ext. 6596 905.721.2000, ext. 2471 905.721.2000, ext. 2152 905.721.2000, ext. 2501 School of Justice & Emergency Services – Dean: Associate Dean: Administrative Coordinator: Student Advisors: Stephanie Ball Moreen Tapper Mary Bartosik Pina Craven; Michelle Theophille Kennedy 905.721.2000, ext. 2458 905.721.2000, ext. 3696 905.721.2000, ext. 3072 905.721.2000, ext. 2432; ext. 3695 School of Media, Art & Design – Dean: Associate Dean: Administrative Coordinator: Student Advisors: Greg Murphy Charlotte Hale Alanna Desaillier Kerry Doyle-­‐Brownell; Sherri Taylor-­‐Ozimek 905.721.2000, ext. 3128 905.721.2000, ext. 2708 905.721.2000, ext. 3148 905.721.2000, ext. 2474; ext. 2181 School of Science & Engineering Technology – Dean: Associate Dean: Administrative Coordinator: Student Advisor: Sue Todd Maureen Calhoun Linda Dillon Maureen Green 905.721.2000, ext. 2319 905.721.2000, ext. 2168 905.721.2000, ext. 2545 905.721.2000, ext. 2383 School of Skilled Trades, Apprenticeship & Renewable Technology/Centre for Food – Dean/Principal: Associate Dean: Administrative Coordinator: Student Advisors: Darrin Caron Pam Stoneham Mary Pearce Shelley Chard; Alexandra Burke 905.721.2000, ext. 3302 905.721.2000, ext. 4232 905.721.2000, ext. 4025 905.721.2000, ext. 4087; ext. 4012
SECTION ONE: BEFORE THE FIRST DAY OF CLASS
Academic School Calendar, Postsecondary – Oshawa/Whitby Campuses The Academic School Calendar for 2014/15 is available under the Links section of the Resources page on ICE. Campus Identification Multi-­‐year Cards and Clinical Badges Multi-­‐year Campus Identification Cards are available to all staff. We strongly encourage all staff to obtain and have it available while on campus property. Part-­‐time, sessional or contract staff members may also obtain a Campus Identification Card with the written confirmation of their employment from their immediate supervisor. All Campus ID Cards serve as ‘multi-­‐year’ identification card. In effect, any cards issued to replace a lost/stolen/damaged card will not be reprinted until four years later. Staff are encouraged to have their card ‘validated’ for each current year in order to access several campus services. Staff are responsible for the care of and fees required to replace lost/stolen/damaged cards and badges (treat identification cards/badges like a credit card). Clinical badges are also available for faculty who support off-­‐campus clinical teaching. New Whitby Campus Staff Members Staff will have on-­‐campus identification services in the Skills Training Centre, in the first week of the fall semester and during orientation days. A calendar of photo schedules and locations for students and staff will be posted on various sites as listed below. All New Staff Staff requiring their initial Campus Identification Card, may do so on any weekday by visiting G1004 during the hours of operation, as advertised on the Durham College3 Web site, MyCampus, e-­‐Billboards, ICE and all Continuing Education Calendars. Please note that our schedules change in August during peak periods and prior to the beginning of all three semesters: September, January and May. You will be required to bring a completed Staff Identification Cards Request4 form signed by your immediate supervisor along with one piece of valid government-­‐produced photo identification*. The replacement card fee for lost/stolen cards may be paid in the Identification Office, G1004. Staff ID Cards: $10, Badges: $2 and Proximity Access ID Cards: $25. *Photo Identification -­‐ Proof of Identification Examples of accepted positive identification include: current Driver's License, valid Passport, Citizenship Card or Ontario Identification Card. An “Identification Form” is available from the Identification Office and web page for those who do not possess any government produced forms of photo identification. 3
4
http://www.durhamcollege.ca/services/campus-­‐services/campus-­‐id http://cafe.durhamcollege.ca/images/stories/facultyhandbook/Staff_ID_Card_Request_Form.docx Orientation Survival Guide for New Faculty 1 | P a g e Proximity/Biometric Access ID Cards Staff who require controlled access cards (Proximity/Biometric Cards) are required to have their supervisor submit a completed electronic request form available from either the Campus ID office or Facilities Management. Your managing supervisor must complete the details of this form and forward it electronically to the Campus Identification Office at photoid@dc-­‐uoit.ca. Lost or stolen proximity cards must be reported to Security immediately to suspend card access until it is located or replaced. Flex Dollars All staff will have the opportunity to open a Flex Dollar account with ARAMARK food service on-­‐campus. With a minimum $50 deposit into your account, you will reduce the need to carry cash for any food purchases made on-­‐campus simply by swiping your Campus Identification Card at the cash register. You may increase the value of your account in increments of $50. Flex Dollar accounts may be arranged by making a payment in Accounting, and then take the receipt to the ARAMARK office located in the Marketplace Cafeteria. A flex dollar account allows you to line up in the Express lines where available. Campus Identification Locations Oshawa Campus: Identification main office (G1004) – The main office is open all year and expands to several satellite offices and campuses during peak periods. Weekday hours of operation are Monday to Friday 9:00 a.m. to noon/1:00 p.m. to 4:00 p.m. Hours of operation from mid-­‐August through to May are revised during peak periods like fall start up and exams, for example, and at the beginning of all three semesters: September, January and May. These peak periods also include evening hours and some weekends as advertised. Oshawa Campus: G213, Dining Rm. (for first year students only) – Mid-­‐August to mid-­‐September -­‐ Identification services will be provided from the Gordon Willey Building, Rm. G213, on weekdays from 9:00 a.m. to 4:00 p.m. or later when advertised (check the Durham College5 Web site for updated hours of operation). Oshawa Campus: G2019 (for returning students only) – Mid-­‐August to mid-­‐September -­‐ Identification services will be provided from the Gordon Willey Building, G2019 on weekdays from 9:00 a.m. to 4:00 p.m. or later when advertised (check the Durham College6 Web site and MyCampus for detailed hours of operation). Whitby Campus – Identification services will be available from an advertised location, for at least a week at the beginning of the fall semester and during orientation days. Staff are encouraged to obtain their first card prior to this from the Oshawa location due to the high volume in September. 5
6
http://www.durhamcollege.ca/services/campus-­‐services/campus-­‐id http://www.durhamcollege.ca/services/campus-­‐services/campus-­‐id Orientation Survival Guide for New Faculty 2 | P a g e Pickering Learning Site – Identification services will be available from an advertised location, for one or two days at the beginning of the fall, winter and spring semesters and during orientation day. Staff are encouraged to obtain their first card prior to this from the Oshawa location. Campus Identification Services Details The Campus Identification Services office is located in G1004 (ground floor of the CRWC) all year round. Inquiries or questions may be directed to either the Identification Office at photoid@dc-­‐uoit.ca, Donna Bruni at donna.bruni@dc-­‐uoit.ca or Judy Kellar (Office of Campus Safety) at judy.kellar@dc-­‐uoit.ca. Class Lists/Rosters Detailed instructions on how to view and/or download an electronic copy of your class list is available under the References and Guides section of the Resources page on ICE (refer to the MyCampus Overview Staff and Faculty booklet). The spreadsheet can also be used for tracking attendance or for recording your students’ marks. Faculty are able to print their class lists at any time, however, it is recommended that you print your class lists daily, or when feasible, and use it as an attendance check for the first couple of weeks to ensure that the students in your class(es) are actually registered. If a student’s name does not appear on the roster, then you will need to speak with your student advisor. Classroom Supplies Each school and department has a limited budget for classroom supplies such as pens, pencils, paper, post-­‐it-­‐notes, whiteboard markers, chalk, flip chart markers, etc. Please speak with your administrative coordinator for the process of obtaining these supplies. Course Outlines Students are expected to print their course outlines through MyCampus and have them available for their first scheduled class. You can also access MyCampus and print your own course outline(s). If you require assistance, please speak with your administrative coordinator. The course outlines must be followed as written. Copies of course outlines may be accessed through MyCampus as noted below: 1. Visit MyCampus7. 2. Log into MyCampus using your Banner I.D. # and password. 3. On the right hand side of the page, you will notice a section entitled, Durham College Online Subject Outlines. Click on the icon provided. 4. Select the appropriate term. 5. Select the school name, then the Submit button. 6. Browse through the list of course offerings, then click on the course name. 7
http://www.durhamcollege.ca/mycampus Orientation Survival Guide for New Faculty 3 | P a g e 7. In order to view the course outline, click on the View Course Outline link. A dialog box will appear asking faculty to either Open or Save their course outline(s). Select Open. Course Outline Template Every course at Durham College has a detailed course outline. Course outlines are developed and revised by faculty in collaboration with their program team. The outlines are documented using the Course Outline template. The template is designed to provide appropriate course information within a consistent yet flexible framework. The template is available for faculty by visiting the C.A.F.E.8 Web site. Course Outline Guide A comprehensive guide to completing a course outline and to accessing the Course Outline template is available to all faculty members. The guide is available in print form by contacting the C.A.F.E. or in electronic form by visiting the C.A.F.E.9 Web site. Procedure for Changing Course Outlines When changes of an approved course outline are required, faculty should follow the Durham College Course Outlines Policy (ACAD-­‐108) and/or Course Outlines Procedure (ACAD-­‐108.1) for detailed information. These documents are available under the Academic section of the Policies/Procedures page on ICE. Facilities and Ancillary Services The Facilities and Ancillary Services (Facilities Management) department is responsible for a wide range of functions in supporting the entire campus community. These services range from development, construction, renovation and maintenance of new and existing buildings, to food service, security, housekeeping, retail operations and logistical services. Keys Some faculty will be issued an office key and a classroom key for general classroom access, if needed, as well as access to the photocopier room within their school office, after office hours. Please speak with your administrative coordinator for relevant details, if required. Faculty Absences Faculty are encouraged to refer to the Learning Management System Usage Policy (ACAD-­‐118) and Procedure (ACAD-­‐118.1) regarding posting absences or lateness to students. These documents are available under the Academic section of the Policies/Procedures page on ICE. For attendance purposes, faculty must report their absence to their school office, including associate deans (preferably via e-­‐mail). 8
9
http://cafe.durhamcollege.ca/index.php/curriculum-­‐development/course-­‐outlines http://cafe.durhamcollege.ca/index.php/curriculum-­‐development/course-­‐outlines Orientation Survival Guide for New Faculty 4 | P a g e Inclement Weather – Emergency Closure Procedure In preparation for winter weather, please note that an Emergency Closure Procedure (ADMIN-­‐211.1) has been developed to address situations such as inclement weather. These documents are available under the Administration section of the Policies/Procedures page on ICE. Information Centre for Employees (ICE) Durham College’s employee portal, Info Centre for Employees (ICE) provides important information to employees and a one-­‐stop shop for college news, special announcements and resources. All employees who have a college-­‐issued computer while working on-­‐campus can easily access ICE by clicking on the icon located on the desktop. Alternatively, employees can access ICE while working on-­‐campus10 or off-­‐campus11. If you require additional information, please e-­‐mail internalcommunications@durhamcollege.ca. Information Technology Services IT Service Desk If you require IT, Media or Facilities Services, please contact the IT Service Desk at ext. 3333 and follow the prompts. Alternatively, you can send an e-­‐mail to the IT Service Desk at servicedesk@dc-­‐uoit.ca outlining your request. This e-­‐mail address will be used for all request going forward. You will receive a message acknowledging the request and the assigned request case number for follow up purposes. To ensure that IT network news and status information are available at all times to all users, you can also access the ITS12 Web site. This status report is updated daily, as well as throughout the day if necessary, indicating any IT issues that affect access to services. As part of our continuing efforts to improve the quality and delivery of service to our customers, we have amalgamated the customer facing portion of our service desk for IT support. This amalgamation has brought together the customer interface to various IT Service Desks: staff and faculty, Mobile Computing, AV Services, and students. This amalgamation affects all campus locations for Durham College. For additional information on the many different Information Technology Services (ITS) resources available to support the academic success and the overall student experience, click on IT Service Desk Tip Sheet13. Classroom Hotline for IT Support IT Services provides classroom hotline service available through IT Service Desk. Call extension 3333 and select Option #4. This service can be used by faculty for urgent IT related issues that may arise during a class in progress. It should help reduce the wait time for faculty when contacting the IT Service Desk, 10
http://ice/Pages/Default.aspx https://ice.durhamcollege.ca 12
http://www.durhamcollege.ca/info-­‐for/current-­‐students/information-­‐technology-­‐services-­‐its/ 13
http://servicedesk.durhamcollege.ca/FAQ_Sheets/ITS_TIP_sheet.pdf 11
Orientation Survival Guide for New Faculty 5 | P a g e and increase the technician response time for these urgent issues. Invoking this service will by-­‐pass the support desk phone queue and the call will ring on a separate telephone hotline at the support desk. Walk Up Priority Support for Faculty There is a walk up priority system in place for faculty assistance at the Oshawa campus. This service is in addition to our classroom hot line service that is currently available through classroom telephones. Whitby faculty will continue to obtain priory support through the IT department, Rm. 124. Refer to the information below for the Oshawa campus. How to Identify Where to Get this Service A separate queue at the IT Service Desk located in the Learning Commons -­‐ SW100 is available for faculty. You will need to retain a Q-­‐Nomy ticket prior to getting served. How to Obtain this Priority Support: Please retain a Q-­‐Nomy ticket before getting served. Please walk up to the IT Service Desk at the appropriate location and towards to end of the service area and identify yourself as faculty. 3. There will be a dedicated IT Service Desk staff member for faculty support each day to assist you. 4. Should your issue need to be escalated, the IT Service Desk will assign and prioritize your issue to our second and/or third level technicians for resolution. 1.
2.
IT Service Desk Web Portal Students, faculty, and staff will all benefit from the information and self-­‐help available on the IT Service Desk Web Portal. Faculty will benefit from knowing the operational status of all systems, the Network, the Internet, DC Connect and Mail. Assistance on all classroom audio visual equipment and a full inventory of software available in labs is also available. For students, there are over 30+ self help fact sheets available, information on how to use DC Connect, security information on viruses, identity theft and how to advice on printing, plus much more. Self-­‐help tools and information specific to the Service Desk can be found at IT Service Desk Portal14. System Status Dashboard IT Services has implemented a System Status Dashboard for faculty to use if they are experiencing technical difficulties. The dashboard is updated on a continual basis and reflects any issue related to a computer system or service, or when a computer system or service is not working. Faculty are encouraged to use the System Status Dashboard15 as it will enable them to see if there is a system-­‐wide issue or problem. 14
http://servicedesk.durhamcollege.ca/Pages/Self-­‐Service-­‐Ticket.aspx https://servicedesk.durhamcollege.ca/Pages/Dashboard.aspx 15
Orientation Survival Guide for New Faculty 6 | P a g e IT Service Desk Hours Monday to Thursday, 7:30 a.m. to 11:00 p.m. Friday, 7:30 a.m. to 7:00 p.m. Saturday to Sunday, 9:00 a.m. to 4:00 p.m. Support Process – Telephone Dial 905.721.2000, ext. 3333 Press 1 -­‐ IT Service Desk -­‐ general troubleshooting, log-­‐in difficulties or password changes Press 2 -­‐ Media Services -­‐ overheads, flipchart usage or presenter issues Press 3 -­‐ Facilities Services -­‐ changes to room temperature and waste collection Press 4 -­‐ Classroom Hotline -­‐ printer issues, paper refills or jams, and Internet access issues during lectures Support Process -­‐ E-­‐mail Servicedesk@dc-­‐uoit.ca Support Process -­‐ In person The IT Service Desk is located in the Learning Commons at both the Oshawa and Whitby campus. Mail Services Durham College and UOIT mail services handles all college/university mail, including courier packages to be sent out by shipping and receiving, IUTS and personal stamped mail. The mailroom is located on the main floor of the Gordon Willey Building, Rm. A174, directly beside the Print Shop. Hours of operation are Monday to Friday, 9:00 a.m. to 5:00 p.m. If provided, faculty mailboxes are located in each of the academic schools and the mail is distributed by the school(s) administrative assistant. For additional information, please speak with your administrative coordinator. Media Services Media Services is a shared service department which provides a broad range of services and support with a focus on classroom services and support. Equipment is available for sign-­‐out and includes, data projectors for PowerPoint presentations, VCR/DVD playback units, CD players, digital voice recorders, slide projectors, hard drive video cameras, tripods, digital cameras, portable amps, tripod screens, flipcharts, sound systems, computer microphones, clickers, overhead projectors and wireless remotes. Support services include instructional classroom repairs, integrated equipment system design, one-­‐on-­‐
one faculty training, event support, video conferencing and media site. NOTE: At the Oshawa campus, videos and DVDs are located in the Library16, while any required equipment needs or questions are handled by Media Services. At the Whitby campus, videos and DVDs 16
http://guides.library.durhamcollege.ca/media Orientation Survival Guide for New Faculty 7 | P a g e are housed in IT/Media Services. People are encouraged to consider the use of the Library’s various streaming video collections17. To reserve audio visual equipment or support, please contact Media Services: T. 905.721.2000, ext. 3081 Service Desk: 905.721.2000, ext. 3333, Option #2 E-­‐mail: mediaservicesbookingrequests@dc-­‐uoit.ca Advanced booking requests are recommended to ensure that booking requests can be met. Students are responsible for picking up and returning equipment for classroom use and must present their photo identification. Oshawa campus – Gordon Willey and Simcoe Buildings – Rm. A165 Monday to Thursday, 7:30 a.m. to 10:00 p.m. Friday, 7:30 a.m. to 4:00 p.m. Whitby campus – Learning Commons Monday to Friday, 7:30 a.m. to 3:30 p.m. Booking Desk: 905.721.3300, ext. 4015 Service Desk: 905.721.2000, ext. 3333, Option #2 E-­‐mail: mediahelpdesk@dc-­‐uoit.ca New User Setup and Passwords Your Login I.D. for any services at Durham College will always be your Banner I.D. #, a nine-­‐digit number that starts with “100”. There are two passwords used for different services. The first password is a network password used to sign onto computers on campus and to gain access to your webmail account on the Internet, ICE, or wireless on campus. For faculty, they are asked to call the IT Service Desk at 905.721.2000, ext. 3333 to set their network password before they can login to services that require it. For students, the default network password is typically “durham” and they will be prompted to change it when they first log on. This password also expires approximately once each semester, so be prepared to change it. The second password is commonly called a MyCampus password, and it is exclusively for access to MyCampus and DC Connect and usually defaults to a user’s birthday in the format month/day/year (e.g., 09/18/67 -­‐> 091867) or postal code (e.g., L1H7K4). It can be reset by using the reset link on the MyCampus sign-­‐in page. Unlike the network password, there is no requirement to change this password regularly. 17
http://guides.library.durhamcollege.ca/content.php?pid=601551&sid=4962689 Orientation Survival Guide for New Faculty 8 | P a g e DC Connect Login I.D.: Banner I.D. # (i.e., 100123456) Password: MyCampus/DC Connect password (default birthdate or postal code) Accessed At: DC Connect18 DC Connect is the name of Durham College’s online course learning management system. DC Connect is the online tool used by faculty to develop and deliver course news, content, grades, and feedback to students. Students typically use DC Connect to download course content, check grades and feedback, and communicate with their instructors and peers. Training and help documentation can be found by visiting the C.A.F.E.19 Web site. DCMail Login I.D.: Banner I.D. # (i.e., 100123456) Password: Network password (default “durham”) Accessed At: DCMail20 As Outlook is the official e-­‐mail account for faculty, DCMail is the official e-­‐mail account for students. Like Outlook, DCMail can be accessed in a web browser but it can only be accessed by students. Students can login to DCMail21 or through the links available on both MyCampus and DC Connect. A student’s DCMail address will typically be firstname.lastname@dcmail.ca although sometimes it may have numbers at the end if there are multiple students with the same names. DCMail is considered to be the official institutional e-­‐mail address for Durham College students. Any messages that are sent to students from DC Connect, including communications from faculty, will be routed to the student’s DCMail account, as will announcements from the College. MyCampus Login I.D.: Banner I.D. # (i.e., 100123456) Password: MyCampus/DC Connect password (default birthdate or postal code) MyCampus Portal: MyCampus22 MyCampus is the online administrative portal for students and faculty at Durham College. MyCampus is typically used to review class schedules and class lists, download course outlines, and check (students) or submit (faculty) grades. Within MyCampus, the Tutorials tab has several resources to help users with common tasks. Also, on the DC Faculty tab, note the MyCampus Tutorial for Faculty window in the center column. 18
http://durhamcollege.desire2learn.com/ http://cafe.durhamcollege.ca/index.php/learning-­‐technology/dc-­‐connect 20
http://www.dcmail.ca/ 21
http://www.dcmail.ca/ 22
http://www.durhamcollege.ca/mycampus/ 19
Orientation Survival Guide for New Faculty 9 | P a g e Outlook (Microsoft) Login I.D.: Banner I.D. # (i.e., 100123456) Password: Network password (default “durham”) Accessed At: Microsoft Outlook23 Outlook is the software that Durham College staff and faculty use to communicate with peers and students, and coordinate their workflow. On an institutional computer, you can simply run Microsoft Outlook to access this account. Users can also login to Outlook24. Your Outlook e-­‐mail address will typically be your firstname.lastname@durhamcollege.ca, and it is considered to be your official institutional e-­‐mail address as Durham College faculty. Any messages that are sent to you from DC Connect, including communications from students, will be routed to your Outlook account, as will announcements from the College. The most commonly used features of this software are the E-­‐mail and Calendar tools. Parking At Durham College, we pride ourselves on providing adequate, safe and well-­‐maintained parking facilities for students, faculty, staff and visitors. Over the past few years, significant effort has gone into enhancing our parking facilities and systems. New lots have been created and we have refurbished many of our existing lots. All employees and students are required to pay for parking. There are a number of different parking fees based on individual’s needs. We recommend all employees look after purchasing a parking pass as soon as possible since the parking lots do fill up and you want to ensure that you have a spot if you elect to purchase a parking pass. Sometimes there is a waiting list for parking spots. Durham Region Transit and the GO bus both stop at the front door of the college. For additional information about transportation, parking and maps, visit the Durham College25 Web site. 23
http://email.durhamcollege.ca http://email.durhamcollege.ca 25
http://www.durhamcollege.ca/services/campus-­‐services/transportation-­‐parking-­‐and-­‐maps/ 24
Orientation Survival Guide for New Faculty 10 | P a g e SECTION TWO: FIRST THREE WEEKS
Books If you require a textbook, please speak with your associate dean. Campus Safety and Security Services The Office of Campus Safety and Security is committed to protecting the rights of everyone on campus while ensuring a professional, respectful and safe campus environment. Working with our community partners, we provide services that endeavour to prevent crime and solve problems that affect faculty, staff, students and the community. For additional information about campus safety guidelines, fire and emergency procedures as well as personal safety concerns, please visit the Durham College26 Web site. Campus Safety Contacts: tom.lynch@dc-­‐uoit.ca – (Tom Lynch, Director, Office of Campus Safety), and scott.bronson@dc-­‐uoit.ca – (Scott Bronson, Manager, Public Safety, Security and Emergency Management) natalie.orourke@dc-­‐uoit.ca – (Natalie O’Rourke, Manager, Student Rights and Responsibility) judy.kellar@dc-­‐uoit.ca – (Judy Kellar, Campus Identification and IAASP) Gordon Willey Building: 905.721.2000, ext. 2400 or 905.721.3211 (external phone) Whitby Skills Training Centre: 905.721.2000, ext. 4098 •
•
•
•
Pickering Learning Site – 1340 Pickering Parkway, Unit #102 Pickering, ON L1V 0C4 PLS Telephones – Call Security at Extension 208 or 9-­‐911 Cellular Telephones – Dial: 905.831.6077, ext. 208 or 911 Monday to Friday, 7:00 a.m. to 11:00 p.m. Saturday and Sunday, 7:30 a.m. to 5:30 p.m. 26
http://www.durhamcollege.ca/services/campus-­‐services/safety-­‐and-­‐security/ Orientation Survival Guide for New Faculty 11 | P a g e Pay Periods Part-­‐time and contract faculty employees, the pay date is the 10th of the month following the month hours have been worked. For example, a faculty member who works June 7th to June 23rd will be paid for time worked on July 10th. If the 10th lands on a bank holiday or weekend, the pay date becomes the next business day. Direct deposit is recommended for contract and part-­‐time employees as well. Part-­‐
time and contract faculty will need to refer to their contract as it stipulates the standard rate for your teaching services for the semester. The standard rate and total hours is paid in equal monthly installments over the length of your contract. For new contract faculty, please ensure to sign and return your contract to Human Resources. Forward a completed TD1 form and a void cheque as soon as possible to the Payroll department so that your pay can be directly deposited into your bank account. These forms are only required if you are a first-­‐time employee at Durham College or if you are an existing employee who would like to make a change to their set up. If you have any questions, please contact Human Resources for enquiries about your contract or Payroll about your new employee forms. For information regarding receipt of, or details pertaining to your contract, please contact your school office. Print Shop/Photocopying Each school and divisional office has a photocopier. If you require a password, ask your administrative coordinator if one is necessary. Faculty members should try to plan ahead for handouts required for classes. If you are in a hurry to copy just before class, often faculty find there is a line-­‐up at the copier. Also, sometimes copiers may be broken. Gordon Willey Building, Rm. A172 Monday to Friday, 8:00 a.m. to 4:30 p.m. NOTE: • Large jobs must be sent to the Print Shop; the photocopier in schools and divisional offices are for jobs less than 15 copies and for overheads. • The Print Shop appreciates a two week lead time during peak periods, such as start-­‐up; • Please plan ahead and send your materials to the Print Shop. Office staff in your school can assist you. • It is advisable to always maintain a copy of your original material – the Print Shop is not responsible for lost or misplaced printing. • There is no charge to send or take documents to the Print Shop unless it is a special request (e.g., colour print/special paper, binding, impressions greater than 1,000, etc.) Electronic Submission: 1. 2. All electronic printing requests must be sent to printshoprequests@dc-­‐uoit.ca. Hard copy documents can still be sent by interoffice mail to the Print Shop. Make sure to include your name, department, and number of copies needed. Also indicate whether you need the documents stapled, collated, and hole-­‐punched, printed on special paper, etc. Orientation Survival Guide for New Faculty 12 | P a g e SECTION THREE: SUPPORT SERVICES FOR ACADEMIC SUCCESS
Aboriginal Student Centre The Aboriginal Student Centre27 is dedicated to increasing awareness and understanding of Aboriginal issues, history and culture across the campus. We provide a safe and welcoming environment for students. There are two Aboriginal Student Advisors available to support student success by providing academic and program supports to students referring students to the appropriate college resources and recommending alternative learning strategies and plans in addition to a student lounge equipped with computers, quiet study space and a dedicated Smudge area. Aboriginal Student Advisors offer support to faculty in the following areas: • Will advise faculty in the selection of culturally appropriate learning materials and suitable guest speaker on Aboriginal issues. • Acts as an academic resource in identifying culturally appropriate curriculum. • Resource lending library on Aboriginal issues and culture. • Customized classroom presentations and training session in the following areas: o Aboriginal Cultural Safety Initiative: This workshop can be modified to suit specific program needs; o How past historical policies continue to affect Aboriginal Peoples today; o Residential schools; o Reconciliation; o Treaties; o Medicine Wheel teachings; o Restorative justice models; o Contribution of Indigenous People to today’s society; o Understanding Aboriginal ways of knowing; o How to deal effectively with Aboriginal clients, and o Misconceptions, racism and stereotypes. Oshawa Campus, Simcoe Building, Rm. 1264 Monday to Friday, 8:30 a.m. to 4:30 p.m. Telephone: 905.721.2000, ext. 2573 or ext. 2529 E-­‐mail: Aboriginal@durhamcollege.ca Anishnawbe Health Toronto: http://www.aht.ca/aboriginal-­‐culture-­‐safety28 Office hours are held regularly at the Whitby campus and by appointment at the Pickering Learning Site. Access and Support Centre (ASC) The ASC provides confidential services to students who are temporarily at-­‐risk or identified with an exceptionality to ensure equal access to all aspects of the academic environment. The ASC team works in partnership with the student and faculty to co-­‐ordinate appropriate supports to ensure inclusive and accessible learning environments on campus. 27
http://www.durhamcollege.ca/info-­‐for/aboriginal-­‐students http://www.aht.ca/aboriginal-­‐culture-­‐safety 28
Orientation Survival Guide for New Faculty 13 | P a g e Students meet with an ASC team member to discuss their requested supports, program requirements and the documentation they present to determine appropriate accommodations and guide the development of Student Accommodation Notices. The ASC may need to connect with faculty for information about specific course and program requirements. Once the Accommodation Notice is developed you will receive an electronic copy of this letter via your Durham College email from the ASC; students are encouraged to follow up with their faculty to discuss their supports and individual needs in the classroom. In many cases the integration of Universal Instruction Design may result in a student not accessing individual accommodations as their learning needs are met by universal principals. The ASC is here to consult and support faculty through the process of accommodations in the classroom. Resources relating to accessible instruction are available to faculty online29 through Human Resources as well as the C.A.F.E.30 The ASC has also established resources for faculty housed on the ASC31 Web site. Oshawa campus, Gordon Willey Building, Rm. SW116 Monday to Friday, 8:00 a.m. to 4:30 p.m. Telephone: 905.721.3123 E-­‐mail: asc@durhamcollege.ca Whitby campus, Student Success Centre (SSC), Rm. 180D Monday to Friday, 8:00 a.m. to 4:00 p.m. Telephone: 905.721.2000, ext. 4141 E-­‐mail: whitbyasc@durhamcollege.ca Pickering Learning Site – Telephone: 905.721.2000, ext. 3123 Bookstores While the largest part of our business is to provide textbooks for students, the Campus Bookstores have clothing, supplies, giftware items; something for everyone. The Campus Bookstores arrange ordering and selling of the texts, and all professors are asked to enter their booklists into our Bookware ordering system. The Campus Bookstore staff will contact all schools/faculties prior to each term with deadline information. This process will ensure that textbooks are available for students when classes start. Those professors interested in using course packs/repro-­‐texts should consult the Campus Bookstores staff for important copyright information. Oshawa campus – Monday to Thursday, 8:00 a.m. to 8:00 p.m. Friday, 8:00 a.m. to 4:00 p.m. The Oshawa Bookstore is located in the Gordon Willey Building, Rm. A125. Whitby campus – August 18th to September 26th – 29
https://ssbp.mycampus.ca/www_ains_dc/index.html http://cafe.durhamcollege.ca/index.php/curriculum-­‐development/universal-­‐design-­‐for-­‐learning 31
http://www.durhamcollege.ca/student-­‐experience/helping-­‐you-­‐succeed/access-­‐and-­‐support-­‐centre 30
Orientation Survival Guide for New Faculty 14 | P a g e Monday to Thursday, 7:30 a.m. to 7:30 p.m. Friday, 7:30 a.m. to 4:00 p.m. October to December – Monday to Friday, 8:00 a.m. to 4:00 p.m. Campus Health Centre The Campus Health Centre32 is committed to providing the highest level of health care to our students. Whether they are experiencing have a health-­‐care emergency or a case of the flu, students will receive care from friendly, concerned and accessible health professionals. Located in the CRWC, services include a medical clinic where students can receive care by physicians and nurses for the assessment and treatment of illness or injury; laboratory testing and screening; immunizations and allergy injections. In addition a variety of health education services including books, pamphlets, bulletin boards, web resources and health newsletters are available. Included in this is “Leave The Pack Behind,” a smoking cessation and smoking prevention health promotion group providing free nicotine replacement and smoking cessation counselling to our students. The Health Centre also houses Lovell Drugs pharmacy and a chiropractic care clinic where massage therapy, physio-­‐therapy, orthotics, acupuncture and nutritional counselling are available for students throughout the academic year. Mental health supportive services are provided to students by a team who are able to assess their needs, refer them to appropriate internal and external providers. We are here to assist students with relationship issues, family problems, stress and anxiety, depression or other personal problems. Oshawa campus, Campus Recreation and Wellness Centre, Rm. G1030 Monday to Friday, 8:30 a.m. to 4:30 p.m. Telephone: 905.721.3037 Fax: 905.721.3133 E-­‐mail: healthcare@durhamcollege.ca Career Services Career Services is proud of our ongoing collaboration with faculty and staff. Together, we work to help students prepare for the labour market, meet employer expectations and achieve career success. By partnering with Career Services, you will gain access to our employer connections, In-­‐class career education seminars, online resources, and a team of career experts to support your teaching goals. Our office is open year round with locations at Whitby and Oshawa. Career Advising for Students Do you have students who: • Want to know about potential career options? 32
http://www.durhamcollege.ca/campushealthcentre Orientation Survival Guide for New Faculty 15 | P a g e •
•
•
Are unsure about their program choice? Want to transfer to a different program? Want to pursue further education? Advisors will assist students with these and other career-­‐related questions. Students and graduates can book job search appointments to: • Update their resumes, cover letters, and portfolios; • Prepare for interviews, and • Learn more about tools such as LinkedIn and other technology. The Hired Portal Hired is Durham College’s online career and employment portal. Students, graduates, faculty and staff access the portal using their MyCampus or Banner logins and passwords. • Search job postings. Full-­‐time, part-­‐time, summer, internship, on-­‐campus, contract, work study and volunteer opportunities. • Learn about upcoming career events and workshops via the events calendar. • Access valuable career resources organized by schools and programs. • On and off-­‐campus career events are advertised on the Hired events calendar. • Faculty can book career education seminars. • Students and graduates can book advising appointments. Career Education Seminars Career Services advisors will deliver seminars to postsecondary classes. Our seminars focus on career development topics suitable from first to final year of study. Full descriptions and booking information available on Hired: • Introduction to Career Services online • Career Pathways • Resumé Jeopardy • Resumés – Advanced • Cover Letters • Job Search • Interview Preparation • Portfolio Development • Ready for Work Job Fairs and Employer Events Job fairs and employer events are essential for students looking to clarify their career goals and employment options. We appreciate the support of faculty and staff who encourage students to attend these recruitment events and information sessions. Boost your program’s graduate employment success by sharing career related information at the beginning or end of class or by posting event information on DC Connect. Orientation Survival Guide for New Faculty 16 | P a g e Internship Career Services co-­‐ordinates the College’s Internship program which is optional in most postsecondary programs. Work terms range in duration from four to 16 months. Students participate in the internship program prior to their final year of study and return to college to complete their diploma program. Internship is paid employment allowing full-­‐time students to gain longer-­‐term practical experience directly related to their area of study. Internship is different than field placement. Field placement is a required component in some post-­‐
secondary programs and provides students with supervised experience in the field while they are still engaged in academic studies. For information, e-­‐mail internship@durhamcollege.ca. Oshawa campus, Student Services Building, Rm. SSB212 Whitby campus, Rm. 180 Telephone: 905.721.2000, ext. 3034 E-­‐mail: careerservices@durhamcollege.ca For additional information, please visit the Hired Portal33 and the Durham College34 Web site. Centre for Academic and Faculty Enrichment (C.A.F.E.) The mission of the C.A.F.E. is to help the faculty of Durham College to become better teaching professionals. The Centre is responsible for professional development for faculty and provides leadership in a campus-­‐wide dialogue about curriculum, teaching, learning, and technology. The C.A.F.E. offers many services including curriculum development, instructional design, the development of teaching & learning skills and one-­‐on-­‐one help in learning to use new technology or to improve teaching techniques. The Centre also encourages small groups to meet for learning or technology related discussions and forums, or to hold informal training sessions. The Centre also hosts course-­‐related web pages for faculty and offers workshops and demonstrations throughout the year on a variety of IT and pedagogical topics. Acting as the focus for Durham's e-­‐Learning activities, the Centre provides support for the faculty involved and researches new tools and techniques as they become available. The Centre is also the focus of curriculum related services to support the program life cycle activities related to quality for Durham College. This includes creating curriculum development tools, facilitating focus groups, development of course outlines and curriculum mapping and analysis. In addition, the C.A.F.E. houses the College Teaching Certificate program for full-­‐time faculty and its staff are the primary facilitators of these courses. The C.A.F.E. is located in SW101 of the Gordon Willey Building. The office is open Monday to Friday, 8:30 a.m. to 4:30 p.m. For additional information, please contact the C.A.F.E. at 905.721.2000, ext. 2593 or visit the C.A.F.E.35 Web site. 33
http://hired.durhamcollege.ca http://www.durhamcollege.ca/services/services-­‐for-­‐students/career-­‐services/ 35
http://cafe.durhamcollege.ca/ 34
Orientation Survival Guide for New Faculty 17 | P a g e Diversity Services Diversity Services works in consultation with campus community members on diversity and inclusion matters, we strive to promote change, appreciation and acceptance. We work to integrate diversity into curriculum, enhance the compositional diversity profile of the campus community and develop policies designed to improve the campus climate. Diversity Services offers support to faculty in the following areas: • Advisory support for religious accommodation requests and other diversity related matters within the framework of the Ontario Human Rights Code (OHRC) and ensuring compliance with the Accessibility for Ontarians with Disabilities Act (AODA). You will find the Multi-­‐faith Calendar with brief descriptions of the major recognized holy days on the Durham College Diversity webpage. • Information and referral services to a number of campus and community based services that will assist students as well as support you with curriculum development, guest lecture presentations and support with students’ concerns of intolerance. • Customized classroom presentations and training sessions that explore areas of culture, inclusion, respect, diversity and social locations. • Resource information on a variety of diversity related topics that incorporate key elements of inclusion into curriculum and classroom management practices. • Alternative dispute resolution and mediation services that will support students who have diversity-­‐specific concerns. We will work together to explore inclusion strategies that will reduce or eliminate any conflicts arising out of feelings of unfairness and exclusion. • Campaigns, events and other activities which provide opportunities for students to learn about and celebrate our many areas of diversity and promote inclusion. Events include International Mother Language Day, Faith Mosaic, Pangaea, International Women’s Day, Pride and Ramadan. Diversity Services also coordinates the Respect and Yes Means Yes campaign on campus. Oshawa campus, Student Services Building, Rm. SSB211D Monday to Friday, 8:30 a.m. to 4:30 p.m. Telephone: 905.721.2000, ext. 2856 E-­‐mail: diversity@durhamcollege.ca Office hours are held regularly at the Whitby campus and by appointment at the Pickering Learning Site. For additional information, please visit the Durham College36 Web site. 36
http://www.durhamcollege.ca/services/services-­‐for-­‐students/diversity/ Orientation Survival Guide for New Faculty 18 | P a g e Financial Aid and Awards Financial planning is vital to being a successful student. The Financial Aid office is dedicated to helping students understand the variety of financial options available to them to fund their education. Financial assistance could be in the form of parental support, student loans from the Ontario Student Assistance Program (OSAP), bank student lines of credit, bursaries, scholarships or on/off-­‐campus employment. OSAP37 applications are available at and students can view the details of their applications via the Ministry online system. Students will be notified by the Ministry either electronically or via paper format of the status of their OSAP applications. Detailed information on all of our financial aid programs is available through the Durham College Financial Aid and Awards office located in SSB205 of the Student Services Building. Emergency Loans – The Financial Aid office may be able to help provide temporary emergency loan assistance to qualified students who are experiencing short-­‐term financial problems while awaiting delivery of their OSAP. Budget Counselling – Preparing a budget can be a challenging task for anyone. By designing and using a budget as a spending guide, a student's chance of having enough money until the end of the school year is greatly increased. Financial Aid and Awards provides students with additional options to help fund their educational costs: •
•
•
Scholarships, bursaries and awards are made available to students both automatically and through the self-­‐serve application found in MyCampus. The DCWorks program and the (International student) IWorks Program are employment programs designed to assist full-­‐time students in need of finances by providing them with part-­‐
time employment on campus. DC Money Matters workshops specifically designed for Durham College are available for students who are taking their first steps toward managing their finances effectively. Workshops can be booked online at DC Money Matters Workshop information and registration. Financial Aid and Awards offers a variety of self-­‐serve options through MyCampus. You can now book, cancel, reschedule, and view your Financial Aid and Awards appointments and workshops online through DC Financial Aid and Awards Online Booking. Appointments may also be booked through Online Booking for the Whitby campus, for Monday, Wednesday and Friday. Oshawa campus, Student Services Building, Rm. 205 Monday to Friday, 8:30 a.m. to 4:30 p.m. T. 905.721.3036 F. 905.721.3088 E-­‐mail: financialaid@durhamcollege.ca; studentawards@durhamcollege.ca 37
http://osap.gov.on.ca Orientation Survival Guide for New Faculty 19 | P a g e Whitby campus, Rm. 103A Wednesday – May to August 8:30 a.m. to noon, 1:00 p.m. to 4:30 p.m. Monday, Wednesday, Friday – September to April 8:30 a.m. to 4:30 p.m. T: 905.721.2000, ext. 4010 F: 905.721.3088 E-­‐mail: financialaid@durhamcollege.ca; studentawards@durhamcollege.ca Library General Library38 Information -­‐ Contact Information General Information Telephone: 905.721.2000, ext. 2214 E-­‐mail: library@dc-­‐uoit.ca Administration Dr. Drayson, Pamela, Chief Librarian, ext. 2348 Mittlestead, Carol, Associate Librarian, ext. 2005 Downie, Karin, Access Services Manager, ext. 2967 Feuer, Gabor, IT Manager, ext. 2974 Read, Teresa, Administrative Assistant, ext. 2214 Circulation Services Circulation Desk Telephone: 905.721.2000, ext. 3082 Coleshill, Laurie, Circulation Services Technician, ext. 2986 Dubis, Jane, Circulation Services Technician, ext. 2412 Dumratt, John, Circulation Services Technician, ext. 2985 Horruzey, Jacqueline, Circulation Services Technician, ext. 3082 Kingston, Laurie, Circulation Services, Technician, ext. 3082 Kirkham, Robyn, Reserves Technician, ext. 2915 White, Lisa, Circulation Services Technician, ext. 3662 Reference Services Reference Desk Telephone: 905.721.2000, ext. 2390 The Reference department is being restructured and a number of new faces will be joining the Library. Please continue to visit Reference Services39 for a current listing of employee names, job titles, e-­‐mails and telephone extensions. 38
http://www.durhamcollege.ca/student-­‐experience/learning-­‐spaces/library/ http://www.durhamcollege.ca/student-­‐experience/learning-­‐spaces/library/about-­‐the-­‐library/contact-­‐
informationstaff-­‐directory 39
Orientation Survival Guide for New Faculty 20 | P a g e Inter-­‐library Loan Caddies, Allison, Inter library Loan and Document Delivery, ext. 2652 Cataloguing and Processing Corcoran, Cathy, Technical Services Technician, ext. 2535 Duke, Debbie, Technical Services Technician, ext. 2972 Library Information Technology Areekkal, Likhith, IT Technician, ext. 2916 Hanson, Kathryn, Special Projects Officer, ext. 2399 Accessing Library Resources You are welcome to visit the Library anytime during our hours of operation, and you can reach us 24 hours a day, 7 days a week through our web site. In addition to outlining services, policies and procedures, the Library40 Web site is used to locate resources. Examples include books and e-­‐books; media (videos and DVDs are housed in IT at the Whitby campus), paper and electronic periodicals (magazines, journals, newspapers); government documents; statistics; and recommended web sites. Librarian prepared Subject Guides41 consolidate the “best sources” for a given discipline; they are both directional and informative. We RECOMMEND that you REVIEW THE SUBJECT GUIDE FOR YOUR DISCIPLINE as part of the planning process in setting your ASSIGNMENTS. It provides you with an overview of the types of resources available through the Library for your subject area. If you have any problems accessing a particular resource or are not sure where to start, please contact the reference desk at ext. 2390 or reference@dc-­‐uoit.ca. NOTE: There is also a Research help section. Information on the Research Process, Comparing Sources of Information, and Plagiarism and Citation Sources is provided within this section of the Library42 Web site. Borrowing Information Your faculty ID card is your library card as well. Faculty may borrow up to 50 books at one time for a thirty day period. You may renew your materials three times as long as no one else has indicated that he/she is waiting for the items. You may also borrow most paper periodicals for 3 days. Upon request at the Circulation desk, faculty may borrow items until the end of the current term on the understanding that the library can ask for them to be returned earlier upon request of another library patron. Booking Library Classes, Workshops and Appointments Library classes may be booked through the reference desk staff at 905.721.2000, ext. 2390 or by contacting your subject specialist librarian (see above). In fact, faculty are encouraged to liaise with their Subject Specialist Librarian on an ongoing basis. This will ensure that library sessions are specific to your class needs and will keep us aware of the types of resources required for student assignments. The 40
http://www.durhamcollege.ca/student-­‐experience/learning-­‐spaces/library/ http://www.durhamcollege.ca/student-­‐experience/learning-­‐spaces/library/resources/subject-­‐guides/ 42
http://www.durhamcollege.ca/student-­‐experience/learning-­‐spaces/library/ 41
Orientation Survival Guide for New Faculty 21 | P a g e library classroom will accommodate up to 58 students at one time. NOTE: Please book early to avoid disappointment during the busy September and January periods. Workshops on various topics (e.g., information literacy strategies, database specific overviews) are offered throughout the year for both faculty and students too. These are advertised on our web site and e-­‐mails are sent to target groups. While an individual (faculty or student) is also always welcome to appear at the Reference Desk with his/her query, if in depth assistance is required, a personalized appointment with a subject specialist librarian can be arranged. Placing Items on Reserve for Your Students There are two ways to handle Reserves. Most often, traditional paper copy methods are required, but electronic reserves for articles contained within a Library database are becoming more popular. You may place books and articles on Reserve43 at the Library circulation desk for a three hour, one day or three day loan period. These can be items owned by the Library or your own personal copies. As the objective of Reserves is to ensure that all students within a class have equal access to a resource within a given date range, fines are imposed for late returns. To set up your Reserve, fill in a form available at the circulation desk or use the online form44. For assistance, contact Robyn Kirkham, ext. 2915. Any material placed on Reserve will be searchable in our online catalogue under the reserves menu tab by course code, course name, and instructor(s). Title searches are only possible through the standard search in the catalogue. Allow at least one week for processing. Electronic reserves can be set up for articles contained within Library databases as allowed by vendor licensing agreements. A persistent URL or durable link directs students to articles; they must then be authenticated through their Durham College user name and password. Instructions are provided on the Library45 Web site. While the Library can help you in locating persistent URLS/durable links, we cannot enter them in your DC Connect page for you. If you require assistance, please contact the C.A.F.E. Copyright information with respect to both paper and electronic reserves is posted on the Library46 Web site. Ordering New Materials for the Library Collection If you know of particular items that you feel would benefit student learning or your own personal scholarly research, you may request that the Library order them. Please review our Collection Development Procedures and Principles47 for detailed information. Contact your Subject Librarian (or use the Contact Information provided above) or make a recommendation through our online Suggest a 43
http://guides.library.durhamcollege.ca/content.php?pid=422930&sid=3457756 http://www.durhamcollege.ca/student-­‐experience/learning-­‐spaces/library/forms/place-­‐items-­‐on-­‐reserve 45
http://www.durhamcollege.ca/student-­‐experience/learning-­‐spaces/library/ 46
http://www.durhamcollege.ca/student-­‐experience/learning-­‐spaces/library/ 47
http://www.durhamcollege.ca/student-­‐experience/learning-­‐spaces/library/about-­‐the-­‐library/library-­‐
policies/gift-­‐and-­‐donations-­‐principles-­‐and-­‐procedures/ 44
Orientation Survival Guide for New Faculty 22 | P a g e Purchase48 form. We will try to accommodate item requests within our collection mandate. Please allow at least six weeks processing time. Inter-­‐library Loan If the Library does not have a particular item that you require for your own use, you may order books and journal articles through inter-­‐library loan49. At this time, there is no charge to Durham College students, staff and faculty for this service. Please allow up to two weeks to receive materials. If you have any questions regarding the Library, feel free to contact us! Inter-­‐library Loan Request: Allison Caddies, ext. 2652, allison.caddies@uoit.ca Circulation Desk: 905.721.3082, library@dc-­‐uoit.ca Reference Desk: 905.721.2000, ext. 2390, reference@dc-­‐uoit.ca Academic Year Monday to Thursday, 7:45 a.m. to 12:00 a.m. Friday, 7:45 a.m. to 9:00 p.m. Saturday and Sunday, 10:00 a.m. to 6:00 p.m. Specific holiday and summer hours may vary; advance notice of any changes will be posted under the News section of the Library50 Web site. There is also a month-­‐by-­‐month hourly calendar51, and information will be posted on the Library doors, too. In addition, you may contact us at 905.721.2000, ext. 3082. Student Academic Learning Services (SALS) Student Academic Learning Services provides academic supports and peer tutoring for students to improve their academic success at campuses in Oshawa, Whitby and Pickering. Any student who may benefit from additional academic support can be referred to us with the SALS Referral52 form. Students are served in the following ways: • College peer tutoring program; • Online academic resources/DConnect/SALS; • Academic clinics and workshops; • One-­‐on-­‐one appointments with our: o Academic writing specialist; o English as a Second Language specialist; o Learning skills advisors in math, accounting, biology, statistics and chemistry; o Peer writing tutors; 48
http://www.durhamcollege.ca.dproxy.library.dc-­‐uoit.ca/student-­‐experience/learning-­‐
spaces/library/forms/suggest-­‐purchase-­‐form/ 49
http://www.durhamcollege.ca/student-­‐experience/learning-­‐spaces/library/services/borrow-­‐from-­‐other-­‐
libraries/interlibrary-­‐loan/ 50
http://www.durhamcollege.ca/student-­‐experience/learning-­‐spaces/library/ 51
http://www.durhamcollege.ca/student-­‐experience/learning-­‐spaces/library/about-­‐the-­‐library/hours 52
https://ice.durhamcollege.ca/StudentAffairs/StudentAcademicLearningServices/Pages/Relatedforms.aspx Orientation Survival Guide for New Faculty 23 | P a g e Subject-­‐specific supports; Drop-­‐in assistance, and Basic computer skills support. SALS utilizes an integrated, multi-­‐disciplinary approach to assesses students’ needs and help them to achieve their academic goals. Students are encouraged to use online supports, visit the SALS Centre or attend workshops to support their learning. The Student Academic Learning Services office is located in SSB204 of the Student Services Building in Oshawa, and in Rm. 180 of the Student Success Centre at Whitby campus. Pickering campus services are provided in classrooms or labs. For additional information, please visit the Durham College53 Web site or call 905.721.2000, ext. 2491 to arrange for an orientation session or any other supports. There are additional faculty resources available on ICE, listed as Resources for Faulty under the SALS tab. •
•
•
Academic Writing Services The Academic Writing Services is an academic resource supporting students with their language, writing, and research. Through a combination of seminars, individual consultations, and class presentations, students are able to meet with a writing specialist or senior student tutor. Online resources are used to complement the service and provide resources to all students and are accessible by visiting the Durham College54 Web site. Academic Writing Services is located in the Student Academic Learning Services office, Rm. SSB204 of the Student Services Building, Oshawa campus. Peer Tutoring The Peer Tutoring Program matches students experiencing difficulties in specific courses with upper year tutors who have successfully completed these courses. Upper year students, who have a minimum 3.00 grade point average, are Ontario residents and show a demonstrated financial need may apply to become Peer Tutors. Any students taking full-­‐time postsecondary courses who require assistance to master a course may apply for tutorial services. All tutoring is subject to tutor availability and every effort is made to secure tutors for as many subjects as possible. For additional information, please visit the Durham College55 Web site. 53
http://www.durhamcollege.ca/student-­‐experience/learning-­‐spaces/library/ http://www.durhamcollege.ca/info-­‐for/first-­‐generation-­‐students/academic-­‐life/ 55
http://www.durhamcollege.ca/info-­‐for/first-­‐generation-­‐students/academic-­‐life/ 54
Orientation Survival Guide for New Faculty 24 | P a g e Student Life The Student Life56 office supports student development to ensure students have a smooth start to college and continue to grow and learn outside the classroom. Initiatives are strongly supported by retention research which emphasizes the importance for students to feel a personal connection to the campus. The office host small and large events on campus focused on student engagement and services which support student success and leadership development. Orientation Programming The Student Life office works in collaboration with campus partners to create a comprehensive orientation program to help students successfully transition to postsecondary education. Orientation resources for faculty include: • A Student Services Tool Kit available on ICE which includes: a PowerPoint presentation, Student Services videos, and start-­‐up FAQs which can be used to enhance Program Orientation. Additionally, Student Life team members are available to deliver student services presentations to program orientations should faculty require additional support. • The orientation57 microsite is continuously updated throughout the year, provides information on orientation activities and events and hosts an online orientation designed to help students complete their college business. E-­‐mentoring All first-­‐year students are connected with an e-­‐mentor to help ease the transition into a postsecondary learning environment. Students receive regular messages from their e-­‐mentor to ensure that they are informed and have someone to connect with at any time during their first year at college. Faculty can encourage their students to reach out and connect with their e-­‐mentors throughout the year. E-­‐mentors foster a positive college experience by: • Providing on-­‐going support and encouragement throughout the academic year; • Celebrating success; • Encouraging engagement in campus activities; • Providing information about on-­‐campus services and resources; • Being available to answer questions or meet with students individually, and • E-­‐mentoring begins prior to the first day of class. Student Leadership Students looking to enhance their leadership skills are nominated by their faculty through the Dean’s Honour Roll list to participate in the DC Crew leadership program. Team members receive specialized training in: 56
www.durhamcollege.ca/studentlife www.durhamcollege.ca/orientation 57
Orientation Survival Guide for New Faculty 25 | P a g e Leadership development; Team building; Diversity; Campus services, and Campus tours. Members of the DC Crew assist with orientation programming, open house events, convocation exercises, Key Performance Indicator (KPI) surveys, campus tours and much more! •
•
•
•
•
Co-­‐curricular Recognition The Co-­‐curricular Recognition Program recognizes students’ participation, leadership and learning outside of the classroom by allowing them to build an official co-­‐curricular record accounting for the activities they participated in while attending Durham College. Students can visit https://cocurricular.mycampus.ca58 to: • Search the leadership directory for co-­‐curricular activities to participate in; • Build a Co-­‐curricular Record; • Reflect upon learning outcomes developed from their participation in campus activities, and • Discover criteria for Student Leadership awards. Faculty can visit the Co-­‐curricular Recognition portal to: • Request new activities; • Validate student participation, and • View learning outcomes associated with various activities. Student Life team members are available upon request to facilitate classroom sessions on campus involvement and leadership opportunities. First Generation Students First generation (FG) students are those whose parents have not attended a postsecondary institution. If a sibling has attended a postsecondary institution but their parents have not, then they are still considered to be an FG student. The first generation student co-­‐ordinator provides specialized services to support FG students from the time of admission through to graduation, and will work with FG students to set a plan for their success to help them achieve their goals. FG students are eligible to apply for a FG Student Bursary and are encouraged to connect with the FG student co-­‐ordinator for more information on applying. Crown Ward Students Students with Crown Ward status are considered first generation students and are eligible for the supports offered through the first generation student co-­‐ordinator. 58
https://cocurricular.mycampus.ca Orientation Survival Guide for New Faculty 26 | P a g e Oshawa campus, Student Services Building, Rm. SSB211 Mondays to Fridays, 8:30 a.m. to 4:30 p.m. Telephone: 905.721.3005 E-­‐mail: studentlife@durhamcollege.ca Whitby campus, A staff person from the Student Life office will be at the Whitby campus in the SA office (Rm. 175A) every Thursday from 8:30 a.m. to 4:30 p.m. for appointments or drop-­‐in visits. Arrangements for appointments at the Whitby campus and Pickering Learning Site from Monday to Friday are available upon request. Test Centre The Test Centre consists of several spaces: a 91-­‐seat room for written tests, two 10-­‐seat rooms for online, computer-­‐based testing, and a combination of room designed to deliver accommodated testing to students with disabilities. Faculty may book the Test Centre’s 91-­‐seat room to deliver a test to a class, or may make individual bookings for students who have missed a class test. Faculty can see the Test Centre’s availability for class tests by visiting the Book a Room portal located on ICE, availability of Open Sessions for a missed class test at the Durham College59 Web site, and make a booking for both using the Test Centre Booking Request60 form. By default, faculty invigilate their own class tests. As an exception, the Test Centre may supply an invigilator for reasons approved by the school office. Faculty may also request an invigilator for classes larger than 40 students. The Test Centre is open year-­‐round, and is booked on a first-­‐come-­‐first-­‐served basis after accommodating bookings required by the academic calendar. For additional information, please contact the Test Centre Administration office, ext. 2557. The Test Centre Administration office is located in B291C, beside the testing area. 59
http://www.durhamcollege.ca/info-­‐for/first-­‐generation-­‐students/academic-­‐life/ https://ice.durhamcollege.ca/Durham_College_Forms_Library/Test_Centre_Booking.docx 60
Orientation Survival Guide for New Faculty 27 | P a g e