D I S T I N G U I S H E D FA C U LT Y Ginny Beeson, MSN, RN, NEA-BC, Captain, USN (Ret), Principal, Ginny Beeson & Associates, Arlington, VA Pamela Brown, MS, RN, Pamela Brown Associates, Brownsville, VT Leah Curtin, ScD(h), RN, FAAN, Executive Editor of American Nurse Today, Clinical Professor of Nursing, University of Cincinnati School of Nursing, Cincinnati, OH Deborah A. D’Avolio, PhD, BC-ACNP, ANP, Associate Professor, School of Nursing, Northeastern University, Geriatric Nurse Specialist 65plus Program, Nurse Scientist Yvonne L. Munn Center for Nursing Research, Massachusetts General Hospital, Boston, MA C Annual nurse Leaders and Managers conference 16th co n t i n u i n g n u r s i n g e d u c at i o n Committed to Advancing the Practice of Nursing The Colony Hotel Kennebunkport, Maine To be held at october 20–21, 2011 Leadership: Compass for New Direction Tara Healey, MEd, Program Director, Mindfulness Based Learning, Harvard Pilgrim Health Care, Wellesley, MA David Lee, MEd, Principal, HumanNature @ Work, Saco, ME Ellen Menard, MBA, BSN, RN, Patient Advocacy Expert, Author, Speaker, Writer, Sarasota, FL Sandra Pascucci, RN, Retired, Manchester, NH Susan Jo Roberts, DNSc, ANP, FAAN, Professor, School of Nursing, Northeastern University, Boston, MA Ronald Schneider Jr., Esq, Bernstein Shur Law Firm, Portland, ME Geoffrey Tarbox, MBA, BSN, RN, Director of Nursing Budgeting and Operations Analysis, Mary Hitchcock Memorial Hospital, Lebanon, NH Trinidad Tellez, MD, Director, Office of Minority Health & Refugee Affairs, NH Department of Health and Human Services, Concord, NH Margaret Walker, EdD, RN, Executive Director, NH Board of Nursing, Concord, NH Kathy McCollett, Organizational Culture Change Specialist, PHI, Bronx, NY PLANNING COMMIT TEE Judy Asci, MS, RN, CEN, Nurse Care Manager, Harvard Pilgrim Health Care, Bedford, NH www.facebook.com/cne.saintanselm visit us online: www.anselm.edu/cne Margaret Franckhauser, MS, MPH, RN, CEO, Central New Hampshire VNA & Hospice, Laconia, NH Karen Grafton, RN, BSN, CCRN, Program Coordinator, Saint Anselm College, Manchester, NH Stay in touch Amy Guthrie, MS, RN, Director, Continuing Nursing Education, Saint Anselm College, Manchester, NH Jane Leonard, MBA, BSN, RN, President Elect NH Nurses Association, Concord, NH Leadership: Compass for New Direction Patricia Masson, MSN, RN, Senior Manager, Clinical Programs, Network Development Team, Massachusetts General Hospital, Boston, MA Annual nurse Leaders and Managers conference 16th Margaret A. Rice, MS, RN, Senior Consultant, Consulting Associates, Manchester, NH Roberta A. Vitale-Nolen, MBA, MA, APRN, BC, Administrator, Patient Care Services, Chief Nursing Officer, New Hampshire Hospital, Concord NH Wonderful conference and speakers with cutting-edge information— really pleased! —2010 conference participant Excellent program and speakers. Something for everybody! —2009 conference participant This has become a conference now that I schedule annually— the information is so applicable and presenters great! —2008 conference participant co n t i n u i n g n u r s i n g e d u c at i o n 100 Saint Anselm Drive Manchester, NH 03102-1310 Non-Profit Org. U.S. POSTAGE PAID Manchester, NH Permit #6035 www.facebook.com/cne.saintanselm visit us online: www.anselm.edu/cne Ellen Menard, MBA, BSN, RN, Patient Advocacy Expert, Author, Speaker, Writer, Sarasota, FL Pamela Brown, MS, RN, Pamela Brown Associates, Brownsville, VT Sandra Pascucci, RN, Retired, Manchester, NH Leah Curtin, ScD(h), RN, FAAN, Executive Editor of American Nurse Today, Clinical Professor of Nursing, University of Cincinnati School of Nursing, Cincinnati, OH Deborah A. D’Avolio, PhD, BC-ACNP, ANP, Associate Professor, School of Nursing, Northeastern University, Geriatric Nurse Specialist 65plus Program, Nurse Scientist Yvonne L. Munn Center for Nursing Research, Massachusetts General Hospital, Boston, MA C D I S T I N G U I S H E D FA C U LT Y Ginny Beeson, MSN, RN, NEA-BC, Captain, USN (Ret), Principal, Ginny Beeson & Associates, Arlington, VA Tara Healey, MEd, Program Director, Mindfulness Based Learning, Harvard Pilgrim Health Care, Wellesley, MA David Lee, MEd, Principal, HumanNature @ Work, Saco, ME Susan Jo Roberts, DNSc, ANP, FAAN, Professor, School of Nursing, Northeastern University, Boston, MA Ronald Schneider Jr., Esq, Bernstein Shur Law Firm, Portland, ME Geoffrey Tarbox, MBA, BSN, RN, Director of Nursing Budgeting and Operations Analysis, Mary Hitchcock Memorial Hospital, Lebanon, NH Trinidad Tellez, MD, Director, Office of Minority Health & Refugee Affairs, NH Department of Health and Human Services, Concord, NH Margaret Walker, EdD, RN, Executive Director, NH Board of Nursing, Concord, NH Kathy McCollett, Organizational Culture Change Specialist, PHI, Bronx, NY PLANNING COMMIT TEE Judy Asci, MS, RN, CEN, Nurse Care Manager, Harvard Pilgrim Health Care, Bedford, NH Margaret Franckhauser, MS, MPH, RN, CEO, Central New Hampshire VNA & Hospice, Laconia, NH co n t i n u i n g n u r s i n g e d u c at i o n Committed to Advancing the Practice of Nursing The Colony Hotel Kennebunkport, Maine To be held at october 20–21, 2011 Annual nurse Leaders and Managers conference 16th Leadership: Compass for New Direction www.facebook.com/cne.saintanselm visit us online: www.anselm.edu/cne Karen Grafton, RN, BSN, CCRN, Program Coordinator, Saint Anselm College, Manchester, NH Amy Guthrie, MS, RN, Director, Continuing Nursing Education, Saint Anselm College, Manchester, NH Stay in touch Jane Leonard, MBA, BSN, RN, President Elect NH Nurses Association, Concord, NH Patricia Masson, MSN, RN, Senior Manager, Clinical Programs, Network Development Team, Massachusetts General Hospital, Boston, MA Margaret A. Rice, MS, RN, Senior Consultant, Consulting Associates, Manchester, NH Leadership: Compass for New Direction Annual nurse Leaders and Managers conference 16th Roberta A. Vitale-Nolen, MBA, MA, APRN, BC, Administrator, Patient Care Services, Chief Nursing Officer, New Hampshire Hospital, Concord NH Wonderful conference and speakers with cutting-edge information— really pleased! —2010 conference participant Excellent program and speakers. Something for everybody! —2009 conference participant This has become a conference now that I schedule annually— the information is so applicable and presenters great! —2008 conference participant co n t i n u i n g n u r s i n g e d u c at i o n 100 Saint Anselm Drive Manchester, NH 03102-1310 www.facebook.com/cne.saintanselm visit us online: www.anselm.edu/cne Non-Profit Org. U.S. POSTAGE PAID Manchester, NH Permit #6035 G E N E R A L I N F O R M AT I O N WEDnESDay, octobEr 19, 2011 5:30–6:30 pM Early registration • Want a chance to sleep a little later or enjoy a more leisurely breakfast? take advantage of our early registration opportunity. thurSDay, octobEr 20, 2011 conFErEncE Day 1 7:30–8:30 aM registration and coffee 8:30–9:45 aM KEynotE: Quantum Leadership • Leadership isn’t about strategies or deployment of resources. it is about how you look at people, how you treat them—and whether or not you stand for something worthwhile. recent research in quantum physics confirms this—and much more! 10:05–11:20 aM Choose either Session A or B concurrEnt SESSionS SESSion a: Holding the Bottom Line: Concepts and Toolbox for Nurse Managers . . . . . . . . . . . . . . . . . geoffrey tarbox, MBa, Bsn, rn SESSion b: Introduction to the Coaching Approach to Supervision . . . . . . . . . . . . . . . . . Kathy Mccollett 11:30 aM–12:30 pM Lunch (provided) 12:30–1:45 pM concurrEnt SESSionS SESSion c: Nurses in Recovery: Multi-Faceted Approach to Dealing with Addiction Choose either Session C or D 2:00–3:15 pM Choose either Session E or F 3:20–4:35 pM Choose either Session G or H . . . . . . . . . . . . . . . . . Leah curtin, scd(h), rn, faan . . . . . . . . . . . . . . . . . Margaret Walker, edd, rn, sandra pascucci, rn, and ronald schneider Jr., esq SESSion D: Ethics, Law, and Management: Bridging the Gap . . . . . . . . . . . . . . . . . Leah curtin, scd(h), rn, faan concurrEnt SESSionS SESSion E: Leading from the Great Middle: The Essential Work of Nurse Managers and Directors in Improving the Quality and Safety of Patient Care . . . . . . . . . . . . . . . . . pamela Brown, Ms, rn SESSion F: Lateral Violence: How to Improve Nursing Workplace Culture by Decreasing It . . . . . . . . . . . . . . . . . susan Jo roberts, dnsc, anp, faan Location: The Colony Hotel, Kennebunkport, Maine. This 1914 Grand Oceanfront hotel is included in the National Trust’s Historic Hotels of America. Spectacularly situated on the rock promontory overlooking the Atlantic Ocean and the mouth of the Kennebunk River, it has a heated saltwater swimming pool, private, safe, surf beach, and gorgeous organic gardens. It’s located within walking distance (1 mile) of the charming village of Kennebunkport. EarLy rEGiStration DiScount: In order to receive Early Registration Discount, payment in the form of a check, Visa, or MasterCard must accompany registration from and be in our office by September 21, 2011. All payments must be received by the start of the conference or a personal check/cash/credit card will be necessary to attend. Not combinable with Group Discount. hotEL inForMation: A block of overnight rooms have been reserved at the special Gerontological Conference rate of $119 garden side and $189 ocean side per night plus tax includes a full breakfast. Make cancELLation/rEFunD PoLicy: Registrants who are not able to attend or send a substitute can obtain a refund of registration fees, minus a $60 processing fee. A written request must be received by October 3, 2011. REFUNDS WILL NOT BE ISSUED AFTER THIS DATE–NO EXCEPTIONS. reservations directly with the hotel—ask for the Saint Anselm College block. Overnight room reservation deadline: Rooms will be conFirMationS: Your confirmation will be emailed to you. Since some concurrent sessions will be limited in size, early registration is advised. held until September 4, 2011. Thereafter, rooms and group rate may no longer be available. For additional information and directions, please call The Colony Hotel at 800-552-2363 or visit their website: www.thecolonyhotel.com. taPinG is not allowed. contact hourS: This conference carries a maximum of 11.5 contact hours for 2 days. GrouP DiScount: If five or more people from the same agency register at the same time for the same conference, you may deduct 10%. Mailed registrations must arrive in the same envelope. Faxed registrations must arrive together. Not combinable with Early Registration Discount. MorE inForMation/SPEciaL nEEDS: For more information or if you have a special need, please call 603-641-7086. You may also visit www.anselm.edu. saint anselm college is accredited as a provider of continuing nursing education by the american nurses credentialing center’s commission on accreditation. www.facebook.com/cne.saintanselm CONFERENCE REGISTRATION FORM concurrEnt SESSionS SESSion G: Broadening the Frame: The Implications for Delivering Quality Care in an Increasingly Diverse NH and Beyond . . . . . . . . . . . . . . . . . trinidad tellez, Md SESSion h: Mindfulness: The Art of Being Present . . . . . . . . . . . . . . . . . tara Healey, Med MaiL: Saint Anselm College, Continuing Ed #1745 100 Saint Anselm Drive Manchester, NH 03102-1310 PhonE: 603-641-7086 credit card required FaX: 603-641-7089 credit card required onLinE: www.anselm.edu/cne credit card required cut along here R E G I S T R AT I O N F O R M FriDay, octobEr 21, 2011 conFErEncE Day 2 7:30–8:00 aM registration for new attendees 8:00–9:15 aM PLEnary 1: Facing Our Current Reality: The Need for Radical Leadership • one of the most important leadership skills needed in the future will be courage: choosing the right thing when it’s hard or unpopular, standing up for something you believe amidst different opinions, advocating for what is right for nursing . . . What does this leadership skill look like, and how do you develop it? come to this engaging presentation and learn how to be a more courageous nursing leader. Choose either Session I or J 11:10 aM–12:25 pM 12:30–1:30 pM 1:30–2:45 pM Choose either Session K or L 2:45–3:00 pM concurrEnt SESSionS SESSion i: Constructive Feedback: How to Give It So They Want to Hear It . . . and Use It . . . . . . . . . . . . . . . . . david Lee, Med SESSion J: Building a Culture of Excellence: Why Courage? . . . . . . . . . . . . . . . . . ginny Beeson, Msn, rn, nea-Bc, captain, usn (ret) PLEnary 2: Patient Advocacy: Between the Precipice and the Abyss, Where Do yOU Fit? . . . . . . . . . . . . . . . . . ellen Menard, MBa, Bsn, rn • this session addresses why the care delivery gap still exists and how nurse leaders and managers are best positioned to cultivate a safe patient advocacy care milieu that will improve quality outcomes, provider loyalty and satisfaction and significantly reduce errors. Lunch (provided) concurrEnt SESSionS SESSion K: Fostering Healing Geriatric Environments: Lessons Learned from Implementing Virtual ACE Units . . . . . . . . . . . . . . . . . deborah d’avolio, phd, Bc-acnp, anp SESSion L: The Hidden Gift your Gen y Employees Are Offering you . . . . . . . . . . . . . . . . . david Lee, Med Evaluations and Departures Assignments will be made on a FIRST COME, FIRST SERVE basis. Home Address Date City State Credentials Zip (Essential) Phone ( Email n Check to receive email confirmation. ) n Check to receive SAC-CNE Newsletters by email. Your email address will not be sold or given to any third party. Session Thursday, Oct. 20: Morning A or B Afternoon choice 1 C or D Afternoon choice 2 E or F Afternoon choice 3 G or H 1st Choice Friday, Oct. 21: Morning I or J Afternoon K or L conFErEncE FEES early registration by 9/21 $195 2nd Choice Employing Agency Address City State Single Day Conference (circle 1): october 20 or october 21 Two Day Conference Companion Lunch Ticket for 10/20 Companion Lunch Ticket for 10/21 Zip (Essential) Method of Payment n Check enclosed made payable to Saint Anselm College in the amount of $ Purchase Order # StuDEnt & rEtirED conFErEncE FEES I authorize the use of my credit card: n Visa n MasterCard Account # Amount Authorized: $ OFFICE USE ONLy: Date Rec’d: Date total of above selections: Amount Rec’d: Form of Pymt: PCH ACH VI $375 $25 $25 early registration by 9/21 Single Day Conference (circle 1): october 20 or october 21 Two Day Conference Companion Lunch Ticket for 10/20 Companion Lunch Ticket for 10/21 Exp. Signature cut along here 9:45–11:00 aM . . . . . . . . . . . . . . . . . ginny Beeson, Msn, rn, nea-Bc, captain, usn (ret) concurrEnt SESSion SELEctionS (rEquirED) Name (Please print clearly or type) MC $ regular registration $205 $410 regular registration $145 $155 $275 $25 $25 $310 G E N E R A L I N F O R M AT I O N WEDnESDay, octobEr 19, 2011 5:30–6:30 pM Early registration • Want a chance to sleep a little later or enjoy a more leisurely breakfast? take advantage of our early registration opportunity. thurSDay, octobEr 20, 2011 conFErEncE Day 1 7:30–8:30 aM registration and coffee 8:30–9:45 aM KEynotE: Quantum Leadership • Leadership isn’t about strategies or deployment of resources. it is about how you look at people, how you treat them—and whether or not you stand for something worthwhile. recent research in quantum physics confirms this—and much more! 10:05–11:20 aM Choose either Session A or B concurrEnt SESSionS SESSion a: Holding the Bottom Line: Concepts and Toolbox for Nurse Managers . . . . . . . . . . . . . . . . . geoffrey tarbox, MBa, Bsn, rn SESSion b: Introduction to the Coaching Approach to Supervision . . . . . . . . . . . . . . . . . Kathy Mccollett 11:30 aM–12:30 pM Lunch (provided) 12:30–1:45 pM concurrEnt SESSionS SESSion c: Nurses in Recovery: Multi-Faceted Approach to Dealing with Addiction Choose either Session C or D 2:00–3:15 pM Choose either Session E or F 3:20–4:35 pM Choose either Session G or H . . . . . . . . . . . . . . . . . Leah curtin, scd(h), rn, faan . . . . . . . . . . . . . . . . . Margaret Walker, edd, rn, sandra pascucci, rn, and ronald schneider Jr., esq SESSion D: Ethics, Law, and Management: Bridging the Gap . . . . . . . . . . . . . . . . . Leah curtin, scd(h), rn, faan concurrEnt SESSionS SESSion E: Leading from the Great Middle: The Essential Work of Nurse Managers and Directors in Improving the Quality and Safety of Patient Care . . . . . . . . . . . . . . . . . pamela Brown, Ms, rn SESSion F: Lateral Violence: How to Improve Nursing Workplace Culture by Decreasing It . . . . . . . . . . . . . . . . . susan Jo roberts, dnsc, anp, faan Location: The Colony Hotel, Kennebunkport, Maine. This 1914 Grand Oceanfront hotel is included in the National Trust’s Historic Hotels of America. Spectacularly situated on the rock promontory overlooking the Atlantic Ocean and the mouth of the Kennebunk River, it has a heated saltwater swimming pool, private, safe, surf beach, and gorgeous organic gardens. It’s located within walking distance (1 mile) of the charming village of Kennebunkport. EarLy rEGiStration DiScount: In order to receive Early Registration Discount, payment in the form of a check, Visa, or MasterCard must accompany registration from and be in our office by September 21, 2011. All payments must be received by the start of the conference or a personal check/cash/credit card will be necessary to attend. Not combinable with Group Discount. hotEL inForMation: A block of overnight rooms have been reserved at the special Gerontological Conference rate of $119 garden side and $189 ocean side per night plus tax includes a full breakfast. Make cancELLation/rEFunD PoLicy: Registrants who are not able to attend or send a substitute can obtain a refund of registration fees, minus a $60 processing fee. A written request must be received by October 3, 2011. REFUNDS WILL NOT BE ISSUED AFTER THIS DATE–NO EXCEPTIONS. reservations directly with the hotel—ask for the Saint Anselm College block. Overnight room reservation deadline: Rooms will be conFirMationS: Your confirmation will be emailed to you. Since some concurrent sessions will be limited in size, early registration is advised. held until September 4, 2011. Thereafter, rooms and group rate may no longer be available. For additional information and directions, please call The Colony Hotel at 800-552-2363 or visit their website: www.thecolonyhotel.com. taPinG is not allowed. contact hourS: This conference carries a maximum of 11.5 contact hours for 2 days. GrouP DiScount: If five or more people from the same agency register at the same time for the same conference, you may deduct 10%. Mailed registrations must arrive in the same envelope. Faxed registrations must arrive together. Not combinable with Early Registration Discount. MorE inForMation/SPEciaL nEEDS: For more information or if you have a special need, please call 603-641-7086. You may also visit www.anselm.edu. saint anselm college is accredited as a provider of continuing nursing education by the american nurses credentialing center’s commission on accreditation. www.facebook.com/cne.saintanselm CONFERENCE REGISTRATION FORM concurrEnt SESSionS SESSion G: Broadening the Frame: The Implications for Delivering Quality Care in an Increasingly Diverse NH and Beyond . . . . . . . . . . . . . . . . . trinidad tellez, Md SESSion h: Mindfulness: The Art of Being Present . . . . . . . . . . . . . . . . . tara Healey, Med MaiL: Saint Anselm College, Continuing Ed #1745 100 Saint Anselm Drive Manchester, NH 03102-1310 PhonE: 603-641-7086 credit card required FaX: 603-641-7089 credit card required onLinE: www.anselm.edu/cne credit card required cut along here R E G I S T R AT I O N F O R M FriDay, octobEr 21, 2011 conFErEncE Day 2 7:30–8:00 aM registration for new attendees 8:00–9:15 aM PLEnary 1: Facing Our Current Reality: The Need for Radical Leadership • one of the most important leadership skills needed in the future will be courage: choosing the right thing when it’s hard or unpopular, standing up for something you believe amidst different opinions, advocating for what is right for nursing . . . What does this leadership skill look like, and how do you develop it? come to this engaging presentation and learn how to be a more courageous nursing leader. Choose either Session I or J 11:10 aM–12:25 pM 12:30–1:30 pM 1:30–2:45 pM Choose either Session K or L 2:45–3:00 pM concurrEnt SESSionS SESSion i: Constructive Feedback: How to Give It So They Want to Hear It . . . and Use It . . . . . . . . . . . . . . . . . david Lee, Med SESSion J: Building a Culture of Excellence: Why Courage? . . . . . . . . . . . . . . . . . ginny Beeson, Msn, rn, nea-Bc, captain, usn (ret) PLEnary 2: Patient Advocacy: Between the Precipice and the Abyss, Where Do yOU Fit? . . . . . . . . . . . . . . . . . ellen Menard, MBa, Bsn, rn • this session addresses why the care delivery gap still exists and how nurse leaders and managers are best positioned to cultivate a safe patient advocacy care milieu that will improve quality outcomes, provider loyalty and satisfaction and significantly reduce errors. Lunch (provided) concurrEnt SESSionS SESSion K: Fostering Healing Geriatric Environments: Lessons Learned from Implementing Virtual ACE Units . . . . . . . . . . . . . . . . . deborah d’avolio, phd, Bc-acnp, anp SESSion L: The Hidden Gift your Gen y Employees Are Offering you . . . . . . . . . . . . . . . . . david Lee, Med Evaluations and Departures Assignments will be made on a FIRST COME, FIRST SERVE basis. Home Address Date City State Credentials Zip (Essential) Phone ( Email n Check to receive email confirmation. ) n Check to receive SAC-CNE Newsletters by email. Your email address will not be sold or given to any third party. Session Thursday, Oct. 20: Morning A or B Afternoon choice 1 C or D Afternoon choice 2 E or F Afternoon choice 3 G or H 1st Choice Friday, Oct. 21: Morning I or J Afternoon K or L conFErEncE FEES early registration by 9/21 $195 2nd Choice Employing Agency Address City State Single Day Conference (circle 1): october 20 or october 21 Two Day Conference Companion Lunch Ticket for 10/20 Companion Lunch Ticket for 10/21 Zip (Essential) Method of Payment n Check enclosed made payable to Saint Anselm College in the amount of $ Purchase Order # StuDEnt & rEtirED conFErEncE FEES I authorize the use of my credit card: n Visa n MasterCard Account # Amount Authorized: $ OFFICE USE ONLy: Date Rec’d: Date total of above selections: Amount Rec’d: Form of Pymt: PCH ACH VI $375 $25 $25 early registration by 9/21 Single Day Conference (circle 1): october 20 or october 21 Two Day Conference Companion Lunch Ticket for 10/20 Companion Lunch Ticket for 10/21 Exp. Signature cut along here 9:45–11:00 aM . . . . . . . . . . . . . . . . . ginny Beeson, Msn, rn, nea-Bc, captain, usn (ret) concurrEnt SESSion SELEctionS (rEquirED) Name (Please print clearly or type) MC $ regular registration $205 $410 regular registration $145 $155 $275 $25 $25 $310