CORPORATE POLICY, STANDARDS and PROCEDURE Page 1 of 11 POLICY TITLE NUMBER CORPORATE PURCHASE CARDS AUTHORIZATION TBA DATE APPROVED Chief Financial Officer March 2011 CURRENT VERSION DATE March 2011 DATE(S) REVISED / REVIEWED SUMMARY Version 1.0 Date March 2011 Comments / Changes Initial policy released 1. PURPOSE OF THIS POLICY To define the purposes for which Corporate Purchase Cards are to be used and the conditions under which cards are approved, issued and monitored. The objective of the Corporate Purchase Card Program is to provide a simpler, faster and more cost effective method for buying and for paying for small dollar transactions. This program is designed to replace a variety of processes including petty cash and nonpurchase order purchases. The use of the Corporate Purchase Card to purchase low dollar value goods and services in support of sound business practices will replace the more costly purchase order process. Fraser Health Authority staff who currently make frequent small dollar purchases for his/her department(s) are candidates for the Corporate Purchase Card. 2. POLICY STATEMENT Fraser Health Treasury Staff will administer the Corporate Purchase Card Program including application approval and spending limit approval. Fraser Health staff and those assigned Spending Authority rights within Fraser Health and who are provided with a Corporate Purchase Card will comply with the principles and procedures outlined in this policy. Failure to comply may result in the revocation of the Corporate Purchase Card as well as further disciplinary action as warranted under Fraser Health’s Theft, Fraud and Corruption policy. 2.1. Responsibilities 2.1.1. Cardholder » _________________________ © Fraser Health Authority Review the Online Cardholder Training Video. CORPORATE POLICY, STANDARDS and PROCEDURE Page 2 of 11 POLICY TITLE NUMBER CORPORATE PURCHASE CARDS AUTHORIZATION TBA DATE APPROVED Chief Financial Officer March 2011 CURRENT VERSION DATE March 2011 » Sign the Corporate Purchase Card Cardholder Responsibilities and Obligations document prior to being granted a Corporate Purchase Card for business use. _________________________ © Fraser Health Authority » Ensure that all expenses are only charged to the cost centre(s) for which the purchase card has been set up. » Retain all original receipts for items purchased. The original receipt is the merchant’s itemized bill with details of the purchase and H.S.T. (please note that the MasterCard signature slip is NOT acceptable as an original receipt). » Within 5 business days after the cut-off on the 15th of the month, review the monthly Cardholder statement in the Bank of Montreal Details Online system. Amend the cost centre to be charged and the tax calculations as required to accurately record the charges for each transaction. » Ensure that the business purpose for all expenses incurred is noted on the approved statement and/or merchant’s itemized bill. » Print the statement using the Fraser Health custom statement. » Attach the original receipts to the monthly statement for approval and sign-off by the appropriate Cost Centre Owner. » Within 7 business days after the cut-off on the 15th of the month, forward the monthly statement and original receipts to General Accounting. Note and highlight any transactions in dispute in the statement. » Comply with internal control procedures in order to protect company assets. This includes keeping receipts, reconciling period card statements and following proper card security measures. » Surrender his/her card upon termination of employment (i.e. retirement or voluntary/involuntary termination). CORPORATE POLICY, STANDARDS and PROCEDURE Page 3 of 11 POLICY TITLE NUMBER CORPORATE PURCHASE CARDS AUTHORIZATION TBA DATE APPROVED Chief Financial Officer March 2011 CURRENT VERSION DATE March 2011 2.1.2. _________________________ © Fraser Health Authority » Return the Corporate Purchase Card and re-apply for a new one (if needed) in the case of changing job description, department or cost centre within Fraser Health. The Corporate Purchase Card Request Form must be completed to make updates and changes to Cardholder details. » Report a lost or stolen card or disputed transactions immediately by telephone to the Bank of Montreal at 1.888.267.7834 and to the Purchase Card Coordinator within Fraser Health Treasury by the next business day at 604.520.4773. » No Cardholder may accept cash or a cheque from a vendor who is making a refund pertaining to a transaction previously charged to the Corporate Purchase Card account. The vendor in all cases must issue a credit voucher. Cost Centre Owner » Assess the need for Corporate Purchase Cards based on operational requirements. » Ensure that each Cardholder is informed of his/her responsibilities regarding the use of the Corporate Purchase Card. » Ensure that the use of Corporate Purchase Cards conforms to all corporate policies and procedures. » Authorize staff, or those assigned Spending Authority rights within Fraser Health, to apply for a Corporate Purchase Card provided that the Cost Centre Owner has appropriate signing authority. » Request variances to the standard credit limit and transaction limit for each Cardholder up to the maximum allowed by Fraser Health’s Limits of Spending Authority policy. » Within 7 business days after the cut-off on the 15th of the month, review and approve the Corporate Purchase Card CORPORATE POLICY, STANDARDS and PROCEDURE Page 4 of 11 POLICY TITLE NUMBER CORPORATE PURCHASE CARDS AUTHORIZATION TBA DATE APPROVED Chief Financial Officer March 2011 CURRENT VERSION DATE March 2011 statements for supervision. 2.1.3. _________________________ © Fraser Health Authority each Cardholder under his/her immediate » Ensure that original receipts are attached to the approved statement. The original receipt is the merchant’s itemized bill with details of the purchase and H.S.T. (please note the MasterCard signature slip is NOT acceptable as an original receipt). » Ensure that the business purpose for all expenses incurred is noted on the approved statement or merchant’s itemized bill. » Ensure expenses are properly charged to the cost centre(s) for which he/she has Spending Authority. » Monitor and control the utilization of Corporate Purchase Cards within his/her department or area of responsibility. » Ensure that a Cardholder’s Corporate Purchase Card is recovered when the Cardholder ceases to be a Fraser Health employee or transfers to a different cost centre. Purchase Card Coordinator (within Fraser Health Treasury) » Administer the issuance, modifications and cancellation of Corporate Purchase Cards through the Bank of Montreal Details Online program. » Ensure that a fully completed and signed Corporate Purchase Card Request Form and a Corporate Purchase Card Cardholder Responsibilities and Obligations document are on file. The documents will be retained by the Corporate Purchase Card Coordinator for review by the Internal Audit department. » On a Quarterly basis, review the list of current Cardholders with the People Services department to ensure that Cardholders remain employees of Fraser Health. » Provide assistance to Cardholders for inquiries relating to the Bank of Montreal Details Online program. CORPORATE POLICY, STANDARDS and PROCEDURE Page 5 of 11 POLICY TITLE NUMBER CORPORATE PURCHASE CARDS AUTHORIZATION TBA DATE APPROVED Chief Financial Officer March 2011 CURRENT VERSION DATE March 2011 2.1.4. Payment Coordinator Responsibilities (within Fraser Health General Accounting) » Provide coordination with respect to monitoring the overall utilization of Corporate Purchase Cards. » Review monthly statement packages to ensure appropriate original supporting receipts with business purpose explanation and Cost Centre Owner approval have been obtained. » Follow-up with Cardholders with regards to outstanding/late statements. » Ensure the monthly transaction file received from the Bank of Montreal Details Online program is loaded into Meditech. » Review expenditure activity for inappropriate purchases. 3. POLICY SCOPE This policy applies to all holders of Corporate Purchase Cards and those with assigned Spending Authority rights who supervise these cardholders. 4. POLICY PRINCIPLES 4.1 General The Corporate Purchase Card is provided to staff or those assigned Spending Authority rights within Fraser Health based on his/her need to purchase business related goods and services. The Corporate Purchase Card is not an entitlement nor reflective of title or position. Applicants will not be subject to a commercial credit check. Corporate Purchase Card privileges may be revoked for Cardholders who fail to adhere to this Policy. _________________________ © Fraser Health Authority CORPORATE POLICY, STANDARDS and PROCEDURE Page 6 of 11 POLICY TITLE NUMBER CORPORATE PURCHASE CARDS AUTHORIZATION Chief Financial Officer TBA DATE APPROVED March 2011 CURRENT VERSION DATE March 2011 4.2 Authorization Fraser Health Treasury within Accounting Services will be responsible for approving all Corporate Purchase Card applications and spending limits and will be responsible for administration of the program. Applications may be approved based on meeting the general rationale of either - (i) frequent purchases under $2,500; (ii) frequent travel or (iii) other reasons based on specific circumstances. Staff who wish to apply for a Corporate Purchase Card must complete the Corporate Purchase Card Request Form. Those with appropriate Spending Authority are required to authorize their staff to apply for a Corporate Purchase Card. Contractors may only receive a Corporate Purchase Card to purchase goods on Fraser Health's behalf in limited circumstances and would have to justify the need in the Corporate Purchase Card Request Form. The application for Corporate Purchase Cards by Contractors will be assessed on a case by case basis. A Corporate Purchase Card will become invalid based on change of job description, department or cost centre. 4.3 Spending Limits The Cost Centre Owner authorizing the application for a Corporate Purchase Card must have sufficient spending authority in accordance with Fraser Health's Limits of Spending Authority policy. All Corporate Purchase Cards are set-up initially with a standard monthly credit limit of up to $10,000 (Canadian dollars) and a standard per transaction limit of up to $2,500 (Canadian dollars) including all applicable taxes, freight and currency conversion fees. The transaction limit and credit limit can be modified provided the change does not exceed the spending authority limit for the individual approving the credit limit change as specified in Fraser Health's Limits of Spending Authority policy. _________________________ © Fraser Health Authority CORPORATE POLICY, STANDARDS and PROCEDURE Page 7 of 11 POLICY TITLE NUMBER CORPORATE PURCHASE CARDS AUTHORIZATION Chief Financial Officer TBA DATE APPROVED March 2011 CURRENT VERSION DATE March 2011 Cardholders shall not circumvent the established spending limits by subdividing purchases/invoices/contracts into smaller amounts. To modify a credit limit the Cost Centre Owner must include the specific requirements in the Corporate Purchase Card Request Form and submit the form to the Corporate Purchase Card Coordinator. 4.4 Purchase Limitations All purchases made via Corporate Purchase Cards must comply with all existing Fraser Health polices. Corporate Purchase Cards may only be used by the authorized Cardholder and may not be shared with any other individuals. Corporate Purchase Cards may NOT be used in the following circumstances: o o o o o o o o when the total purchase price exceeds the total dollar limits per transaction; when the goods and services are available for purchase under an existing contract (i.e. accessible through on-line requisitioning such as Grand & Toy); when the goods are available from Fraser Health's Central Warehouse; when the goods are available from Internal Printing or Stationery Stores; for personal vehicles operating and maintenance expenses including vehicle repairs, fuel, oil, etc.; for purchasing goods and services subject to standardization (i.e. furnishings, computer equipment); for personal purchases; to obtain cash advances. Examples of purchases for which use of the Corporate Purchase Card is NOT appropriate include: medical/surgical items (except in emergent situations), personal expenses, computer hardware, software and related products, professional fees, liquor, parking fines and towing charges. _________________________ © Fraser Health Authority CORPORATE POLICY, STANDARDS and PROCEDURE Page 8 of 11 POLICY TITLE NUMBER CORPORATE PURCHASE CARDS AUTHORIZATION Chief Financial Officer TBA DATE APPROVED March 2011 CURRENT VERSION DATE March 2011 Purchases relating to travel and business related expenses must be made in accordance with the Travel and Business Expense policy. Unauthorized use of the Corporate Purchase Card can be considered improper use of Fraser Health funds which may result in disciplinary action up to and including termination of employment. 4.5 Personal Beneficiaries A Cardholder by virtue of this policy shall not acquire goods or services when the Cardholder is the direct or indirect beneficiary of such goods or services. Another authorized person, usually the person of next higher authority, must use his/her own Corporate Purchase Card to complete such transactions. 4.6 Use in Conjunction with the Limits of Spending Authority Policy The Corporate Purchase Card policy should be followed in conjunction with the Limits of Spending Authority policy. Specifically, per transaction limits must be within the Cardholder’s Spending Authority. Staff or Contractors without Spending Authority who require a Corporate Purchase Card to fulfill their duties may be delegated the appropriate Spending Authority as per Fraser Health’s Limits of Spending Authority policy. 5. PROCEDURES 5.1 Ordering and Delivery The department making a purchase and/or return with a vendor will be responsible for coordinating the pick-up of shipments. If the product is being shipped to a Fraser Health receiving dock, the supplier is to be instructed to put the department or Cardholder name and location on the external packaging so that the shipment can be delivered internally. Any _________________________ © Fraser Health Authority CORPORATE POLICY, STANDARDS and PROCEDURE Page 9 of 11 POLICY TITLE NUMBER CORPORATE PURCHASE CARDS AUTHORIZATION Chief Financial Officer TBA DATE APPROVED March 2011 CURRENT VERSION DATE March 2011 accompanying invoice or packing slip must be clearly stamped or marked “Paid by MasterCard”. When placing orders by phone ensure that the supplier sends the receipt to the Cardholder and not to Accounts Payable. The receipt or invoice must be clearly stamped or marked “Paid by MasterCard”. When ordering goods and/or services from the Internet, ensure that the site is 128bit, SSL-encrypted as signified by the closed lock symbol on the bottom of the web browser. Ensure that the vendor is known and is reputable. Print the order confirmation form from the website. 5.2 Reconciliation of Statement and Dispute Within one business day following the 15th of each month, the Corporate Purchase Card statement is available on the Bank of Montreal Details Online site for review and verification. If a dispute arises from a transaction for which the Corporate Purchase Card was used the Cardholder must settle it directly with the supplier/merchant concerned. If the dispute is not resolved to the Cardholder’s satisfaction, the disputed item should be reported to the Bank of Montreal call centre at 1.888.267.7834. All disputed transactions are to be highlighted and identified on the statement with explanations when submitted to General Accounting. If there are no changes to be made to department, account codes or traveller name the Cardholder prints the custom statement, attaches original receipts, provides explanations of valid business purposes, obtains his/her Cost Centre Owner’s (or designate) signed approval on the statement and forwards the package to General Accounting within seven business days of the statement date. If the Cardholder needs to change the department, account codes or traveller name on any transactions, the Cardholder has up to five business days from the date they receive the statement to make any adjustments through Details Online. Instructions _________________________ © Fraser Health Authority CORPORATE POLICY, STANDARDS and PROCEDURE Page 10 of 11 POLICY TITLE NUMBER CORPORATE PURCHASE CARDS AUTHORIZATION Chief Financial Officer TBA DATE APPROVED March 2011 CURRENT VERSION DATE March 2011 on how to make changes are described in the user guide. The Cardholder then prints the custom statement with the changes, attaches original receipts, provides explanation of a valid business purpose, obtains his/her Cost Centre Owner’s (or designate) signed approval on the statement and forwards the package to General Accounting within seven business days of the statement date. Cost Centre Owners should ensure purchases are supported by an original receipt, are properly reconciled to the statements, have a valid business purpose and are charged to the correct cost centre prior to sign-off of the statements. Signed statements are sent to General Accounting for review. The Corporate Purchase Card is not to be used for personal purchases. Should the Cardholder inadvertently use the card to make such a purchase the Cardholder should remark in the note section of the transaction that this item is personal. He/she should attach a cheque payable to “Fraser Health Authority” to cover the personal purchases when the Cardholder submits his/her monthly statement. 5.3 Finance Procedures General Accounting will review statements to ensure that receipts are attached and that the appropriate authority has signed off the statements. General Accounting will also review transactions for appropriateness. Seven calendar days following the 15th day of each month, General Accounting downloads all transactions from Details Online which are then uploaded into the Meditech system. 6. DEFINITIONS Cardholders are those staff who have been authorized with a Corporate Purchase Card in accordance with this policy. _________________________ © Fraser Health Authority CORPORATE POLICY, STANDARDS and PROCEDURE Page 11 of 11 POLICY TITLE NUMBER CORPORATE PURCHASE CARDS AUTHORIZATION TBA DATE APPROVED Chief Financial Officer March 2011 CURRENT VERSION DATE March 2011 Corporate Purchase Card refers to commercial credit cards issued under the current banking arrangements. Cost Centre Owner refers to a staff member who has budget responsibility and spending authority over a particular cost centre or a department which may be made up of one or more cost centres. Department Director must be a Director for a particular program or service area and must be a Cost Centre Owner as defined by this policy. Emergent Situation is defined as the inability to perform clinical duties due to the lack of medical/surgical supplies which cannot be delivered from the Central Warehouse within a reasonable timeframe. Spending Authority is the authority to commit funds from a specific cost centre as defined in Fraser Health’s Limits of Spending Authority policy. Staff refers to all employees of Fraser Health and allied health professionals and physicians employed by Fraser Health. 7. REFERENCES Fraser Health Policy: Limits of Spending Authority Fraser Health Policy: Signing Authority Fraser Health Policy: Theft, Fraud and Corruption Fraser Health Policy: Travel and Business Expenses _________________________ © Fraser Health Authority