Deloitte SolutionPrint TM
including Oracle MDM
Hubs
Assisting the implementation of Master Data
Management and providing the foundation for
business improvement
In the face of fierce global competition many
companies are striving to improve their effectiveness
and competitiveness by honing their IT systems to a
sharper edge. They need to improve customer loyalty
and profitability through leading-class products and
services on a global scale, while working closely with
suppliers to drive down the cost of doing business. In
order to do this, they should have a clear view of who
their customers are, who their suppliers are, and what
products are being sold. Master Data Management (MDM)
helps to standardize this view across the company. It is
a discipline that spans organizational business processes
and application systems, providing the foundation for a
single version of information “truth” across the enterprise.
Companies that achieve a well-defined course for MDM as
part of a larger business transformation initiative can likely
improve business performance and lower costs across the
organization.
Why is it important for companies to understand and
effectively manage their master data? These initiatives are
dependent on the global attributes of MDM that allow
organizations to identify their customers, suppliers, and
products in the sea of big data. Poor quality MDM can
prevent an organization from effectively interacting with
customers, reduce sales and marketing influence, decrease
procurement effectiveness, and hide costly regulatory risks.
MDM issues can even delay or derail ERP implementations
– Gartner estimates that 50% of ERP projects are delayed
because of poor data quality.
Effective implementation of an MDM initiative (as a stand
alone objective or part of an ERP implementation) includes
master data lifecycle and versioning capabilities, a powerful
business rules engine, audit capabilities, and tools designed
to reduce data quality risks and establish a foundation
for enterprise MDM. Many organizations struggle to staff
MDM initiatives with the required skills and experience at
any time, but the challenges are typically greater when
pursuing an ERP implementation at the same time. Staffing
levels are well below historic norms for both business and
IT resources, and enterprise knowledge has been eroded
by downsizing and the move to shared services. Pulling
additional resources out of their current roles for long term
projects often isn’t viable. Companies need an alternative
that supports expedited implementation of the MDM
initiative and limits staffing impacts without compromising
the effectiveness of their MDM solution.
In response to this need, Deloitte has developed
SolutionPrintTM for Master Data Management- a set of
ready-to-use MDM processes, pre-configured MDM hubs,
documentation sets, and supporting data governance
approaches that can be used to improve the quality,
speed, and affordability of implementing MDM. Deloitte’s
SolutionPrintTM for MDM is built on the EBS R12 framework
As used in this document, “Deloitte” means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a
detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules
and regulations of public accounting.
and provides master data management for customer,
product, and supplier domains. SolutionPrintTM for MDM
is compatible with SolutionPrint for EBS implementations,
and is designed to be deployed as part of any EBS R12
upgrade, as an enhancement to an existing EBS R12
implementation, or as a standalone multi-domain hub.
SolutionPrintTM for MDM is designed to provide companies
with flexible, scalable MDM capabilities that can be
used to de-risk implementation efforts and accelerate
data cleansing and conversion activities in a condensed
timeframe. The result is a timely deployable foundation
for enterprise MDM that provides a single source and
consolidated view of your customers, products, and
suppliers.
SolutionPrintTM for MDM
SolutionPrintTM for MDM is designed to provide a processoriented, business-led, and technology-rich solution
built on Deloitte’s Enterprise Value Delivery methods for
Oracle (Oracle EVD) and Information Management (EIM).
It provides leading data management capabilities backed
by a broad set of project delivery assets and project
management tools. Coupling Deloitte’s methodologies,
tools, and cross-industry implementation experience with
accelerators developed as part of the SolutionPrintTM family
of preconfigured solutions has allowed us to develop a
pre-configured MDM solution that supports both Oracle
and non-Oracle data management needs.
Specific elements of SolutionPrintTM for MDM include:
• Oracle EBS enabled tested business process definitions
tailor made for implementing Data Governance around
Customer, Supplier, and Product master data.
• A library of accelerators for implementing
SolutionPrintTM, for MDM including business and
technical requirements, fit-gap templates, sample
design documents, and testing materials, as well as
the industry specific classification and configuration
documentation available through SolutionPrintTM for
EBS.
• Preconfigured and documented Oracle R12
environment that includes Oracle Trading Community
Architecture (TCA), Customer Data Hub (CDH),
Supplier Hub (OSH), Supplier Lifecycle Management
(SLM), Product Information Management (PIM/PDH),
and the Approval Management Engine (AME), with
enhancements to provide automated workflow and
data governance out-of-the-box.
• Native integration with Oracle Enterprise Data Quality
Suite, with third party data providers, and connectivity
with Oracle ERP, CRM, and third party systems
using Deloitte’s Service Oriented Architecture (SOA)
industrialized solution for Oracle Fusion Middleware or
a client’s SOA solution.
As delivered by Deloitte, SolutionPrintTM for MDM can help
organizations in their efforts to reduce the cost and risks of
EBS implementations, shorten time to value for MDM, and
improve the results of enterprise system implementations
overall.
Typical benefits of SolutionPrintTM for MDM can include:
• Accelerated implementation timeline, thereby reducing
overall implementation cost
• Supported data governance initiatives by providing
the ability to monitor and enforce data standards and
to extend those standards to the master data creation
process
• Reduced data cleansing times through automated data
quality checks and change management, allowing
critical business resources to spend less time away from
their day jobs
• Provision of a modular solution that clients can “grow
into” with the flexibility to add MDM capabilities
according to budget and business needs
• Allows the creation of a single source of truth for
master data across the enterprise, improving visibility to
products, customers, and suppliers without complicated
customizations that compromise the integrity of critical
enterprise systems.
• Provides a platform to facilitate core MDM functionality
including automated data import, source system
management, external enrichment, data publication &
synchronization, and workflow management
• Assists in implementation of advanced supplier
management capabilities including registration and
onboarding, qualification management, performance
evaluation, compliance auditing, and automated
approvals through SLM and AME components,
Deloitte SolutionPrintTM On Demand
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providing a 360 degree view of suppliers from a single
application
• Establishes the baseline for other value-added
information management and reporting services and
spend analytics when implemented with SolutionPrintTM
and OBIEE/OBIA
Applying SolutionPrintTM for MDM to your business
The master data needs of each organization and industry
can vary, and Deloitte’s Oracle MDM solution has been
designed with this in mind. SolutionPrintTM for MDM is a
flexible offering that can be deployed and scaled based on
business needs:
• Integrate directly as plug-and-play modules of a
SolutionPrintTM for EBS implementation or an EBS
upgrade, implement as a stand-alone hub for EBS or
another ERP system, or implement independently in a
non-ERP environment
• Deploy as a cleansing and conversion platform to
support EBS implementations or M&A projects
• Deploy SolutionPrintTM for MDM as a whole, or roll-out
individual master data domains as needed for your
business
• Deliver SolutionPrintTM for MDM to your business
remotely as part of Deloitte’s Application Management
and Support services (AMS), or Deloitte’s Data Quality
Factory as-a service offerings
capabilities. But perhaps most notably, they acknowledge
our accomplishments in helping clients in their efforts
to use technology enablement to achieve their business
objectives.
Once implemented, SolutionPrintTM for MDM provides a
solid foundation on which additional business processes
and data services can be added, including real-time data
quality checks via Web services and Oracle Enterprise Data
Quality Suite, and support for managing master data in big
data and analytics applications.
Deloitte is designated by Oracle as a Diamond-level partner
and has held the highest level of alliance relationship with
Oracle for more than two decades. The member firms of
Deloitte Touche Tohmatsu Limited throughout the world
provide access to over 12,000 professionals who possess
deep industry and function knowledge across Oracle’s full
line of applications and technology.
Why Deloitte?
Data outlasts applications - an organization’s business data
survives the changing application landscape. Therefore,
the need for master data becomes ever more important,
and organizations without high quality master data are in
constant peril to sales inefficiencies, misguided marketing
efforts, and lost customer loyalty. Leading organizations
are implementing MDM solutions to allow flexibility in their
ability to adjust to changing markets conditions, accelerate
mergers/acquisitions, support new business models, and
address new regulatory mandates, among other reasons.
Deloitte has experience delivering client value, both in
Enterprise Data Management and deployment of Oracle
EBS solutions.
The Deloitte and Oracle relationship
Reflecting its commitment to client satisfaction, Deloitte
has been consistently recognized by analysts as a leader
in Oracle implementation–related services. Over the past
six years, Deloitte has also won 19 Oracle PartnerNetwork
Titan awards – the most of any systems integrator. These
‘Titan’ accolades span enterprise transformation, industry
and functional insight, business intelligence and technical
Copyright © 2013 Deloitte Development LLC. All rights reserved.
Member of Deloitte Touche Tohmatsu Limited
www.deloitte.com/us/oracle
For further details on or a demonstration of how Deloitte’s SolutionPrintTM On
Demand offering can help your business adopt an effective cloud strategy,
please contact:
Anthony Easom
Principal
Deloitte Consulting LLP
+1 678 570 8432
aeasom@deloitte.com
Michael McDonald
Business Development Manager
Deloitte Services
+1 716 310 1364
mmcdonald@deloitte.com
Thomas Ravn
Senior Manager
Deloitte Consulting LLP
+1 678 490 1047
travn@deloitte.com
Tim Hertzig
Senior Manager
Deloitte Consulting LLP
+1 773 456 6566
thertzig@deloitte.com
Kyle Schriver
Manager
Deloitte Consulting LLP
+1 508-479-0983
kschriver@deloitte.com
Alina Klinova
Manager
Deloitte Consulting LLP
+1 267 303 9137
aklinova@deloitte.com
Deloitte SolutionPrintTM On Demand
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