COMPANY PROFILE
PRACTICAL
P O Box 4410, Windhoek, Namibia
Phone : +264 61 227983
Fax
: +264 61 245392
www.outsol.com.na
A. INTRODUCTION
Modern business trends and economic sense made outsourcing of specific Human Resources
functions a highly desirable option for most upcoming and established organisations. Adapting to
these workplace dynamics, Outsourcing Solutions is a strategically positioned, independent
service provider, rendering a broad base of HR and HR related services to existing and potential
(future) clientele.
Outsourcing Solutions, a registered Namibian close corporation, based in Windhoek. The
business was founded and established in 2002 by a Namibian.
B. MISSION STATEMENT
Our purpose at Outsourcing Solutions is to provide one stop, quality Human Resources and
Related services to established, as well as upcoming organisations, by building mutual trust
relationships and delivering on the promises we make.
C. SUMMARY OF SERVICES OFFERED
1.
2.
3.
4.
5.
6.
7.
Recruitment & Selection
Psychometric Testing
Outsourcing of Basic Human Resources Services (Core HR Services)
Employee Performance Management
Outsourcing of Payroll Function
Payroll Consulting
Remuneration: Policy Development; Job Evaluations, Job Grading (Paterson); Pay Structure
Development
8. Other OD activities including: Organisational Restructure; Team Building / Motivation;
Strategic Planning Facilitation.
9. Hosting of Human Resource Information System (HRIS): Online Software provided on a
secure hosted platform via the internet (using Cloud Computing Principle).
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D. DETAIL ON SOME SERVICES
1.
Recruitment & Selection
a)
b)
c)
d)
e)
f)
g)
h)
i)
j)
2.
Psychometric Testing
a)
b)
3.
Compiling job spec for advert with the client; design and place advertisement in selected
newspapers or media Nationally or Internationally
Receive and shortlist CV’s using a rating sheet based on criteria compiled with the client
For further shortlisting, do first round of screening interviews without client involvement,
by conducting basic language and reasoning assessments for junior positions and
accomplishment profiling for senior positions
Provide the client with the list of shortlisted candidates, sorted in order of preference
On client request, do Psychometric Testing on shortlisted candidates using Brain
Preference Profiling for junior positions and Numerical, Language and Personality
Testing for senior positions
Do reference (and if required ITC) checking on final shortlist before panel interviews start
Draft question list and rating criteria for interviews with the client
Arrange and conduct panel interviews with the client using panel rating sheets
Combine scoring criteria (panel rating; psychometric testing; pre-assessment scores if
applicable) and recommend the best suitable candidate/s to the panel for a final decision
Contact all unsuccessful candidates who were invited for screening and final interviews
Junior Positions: Dr. Kobus Neethling Brain Preference Profiling

One of the most popular uses of the Neethling Brain Instruments is designing the
Ideal Job Profile for each position in the organisation. It now becomes possible to
choose not only the job you CAN do (skills), but also the job you will LOVE doing
(preferences).

Compare employee Brain Profiles with the Ideal Job Profiles and give guidance and
advice to employees and supervisors/ managers to improve employee
effectiveness.
Senior Positions: SHL’s detailed Numerical, Language and Personality based testing
gives an in-depth look into the client and reveals information which cannot be observed
during an interview but will have a long lasting effect on the organisation and the staff
reporting to the senior employee.
Outsourcing of Basic Human Resources Services (Core HR Services)
a)
b)
c)
d)
e)
f)
g)
h)
Employment Contracts
HR Administration (Filing, Employee Record Keeping, Benefits and other related admin.)
Maintain Company Employee Handbook (HR Policies)
Writing and maintaining Job Descriptions
Regulatory (e.g. Affirmative Action Plan and Implementation)
Industrial Relations (Disciplinary Action, Policies and Procedures)
Employee Development: Planning and Implementation of Training
Other Client Specific HR-Requirements
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4.
Employee Performance Management
a)
b)
c)
d)
e)
f)
g)
5.
Outsourcing of Payroll Function
a)
b)
c)
d)
e)
f)
6.
With input from management and employees, establish quality, quantity or time based
standards for each job function in the organisation. Allocate weightings to each standard
and manage the performance of employees monthly or quarterly based on the
achievement of agreed standards.
Drafting and Finalise performance management policy
Setting up performance management agreements with staff
Performance Management System setup and implementation
Staff training on system usage
(On Client Request only) Provide Online, internet based, fully hosted Performance
Management Software
(On Client Request only) Provide monthly support on performance management
Monthly salary calculations
Expatriate payroll calculations
Payment of service providers
Reconciliation of payments
Monthly reporting on all transactions to Finance or selected dept.
Annual payroll calculations and submissions:
o Employee PAYE reconciliation and submission
o Wage returns to social security commission
Payroll Consulting
a)
b)
c)
d)
e)
f)
Payroll compliance and quality review
Payroll process and implementation
Payroll project management
Employment housing
Expatriate specialised payroll services
Payroll consulting ad-hoc
E. NO. AND DEMOGRAPHIC STRUCTURING OF NAMIBIAN EMPLOYEES


12 Full time Namibian staff all based in Windhoek (CV’s of consultants available on request)
Varying number of contract / temporary staff and other associates and resources in HR and
OD.
F. PROOF OF INTERNSHIPS
Names of University and Polytechnic of Namibia Human Resources students who successfully
completed internship at our business are:

Eugene Silume (Now employed by Namibia Government)

Helvi Nghishiiko (Now employed by Namibia Government)

Teresa Manuel (Currently Employed)

Justin Blunden (Currently Employed at Bank Windhoek)

Johanna Hatutale (Currently Employed)
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
Hilma Negonga (Currently Employed at Outsourcing Solutions)

Lydia Hangula (Currently Employed at Outsourcing Solutions)
G. GENERAL REFERENCE LIST
1.
2.
3.
FIXED / MONTHLY HR and Payroll Outsourcing Clients includes:

Africa Online (ISP)

Otjozondu Mining (Owned by Shaw River Resources – Australia)

Green Enterprise Solutions (ICT Company)

DStv Mobile

Howard and Chamberlain Architects

Adforce DDB

MGM Properties

MTN Business Namibia

News Café
FIXED / MONTHLY Payroll Outsourcing Clients includes:

T-Systems (International)

Trevally Financial Services

Centre for Global Education in Namibia (United States Investors)

Magnet Bureau de Change
TASK SPECIFIC (Ad-hoc) Outsourcing Clients includes:

Philippi Trust Namibia (Non-Profit Organisation)

Law Society of Namibia

Payment Association of Namibia (PAN)

ABC Stationers

Quality Accounting Solutions

Life Access

Ministry of Environment and Tourism

Ministry of Education

Windhoek Hearing Aids

Polytechnic of Namibia

Sanlam Investment Management

CLaSH

SAT-COM
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