The French Packaging Machinery Market Analysis of Sales Potential for North American Machine Suppliers May 2003 Prepared for PMMI by: 11, rue de Buci 75006 Paris, France www.idaconsulting.com TABLE OF CONTENTS EXECUTIVE SUMMARY ...........................................................................................................................................4 Strategic Guidance and Recommendations:............................................................................................... 9 I. ECONOMIC/ POLITICAL/ FINANCIAL ISSUES ..................................................................................12 1.1. 1.2. 1.3. II. NATIONAL ECONOMIC P ERFORMANCE AND TRENDS ........................................................................ 12 POLITICAL OUTLOOK ............................................................................................................................... 14 ISSUES AFFECTING THE POTENTIAL OF PACKAGING MACHINERY IMPORTS TO F RANCE .......... 15 FRANCE’S PACKAGING MACHINERY MARKET ............................................................................17 2.1. 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10 2.11 III. MARKET S IZE AND POTENTIAL .............................................................................................................. 17 PACKAGING MACHINERY TRENDS 2000-2005 .................................................................................. 17 BEST PROSPECTS FOR PACKAGING MACHINERY SALES 2003-2005 .......................................... 18 DOMESTIC MACHINERY PRODUCTION ................................................................................................. 19 IMPORTED MACHINERY ........................................................................................................................... 22 COMMENTS ON NORTH A MERICAN PACKAGING MACHINERY /SUPPLIERS ................................... 24 MARKETING TECHNIQUES AND PRODUCT EXPOSURE...................................................................... 25 EQUIPMENT F INANCING .......................................................................................................................... 27 MARKET D RIVERS – FACTORS THAT INFLUENCE PURCHASING D ECISIONS ................................ 27 R EGULATORY FRAMEWORK ................................................................................................................... 28 IMPORT D UTIES ......................................................................................................................................... 30 PACKAGING MATERIALS/CONTAINER MANUFACTURERS ...............................................31 3.1 3.2 3.3 3.4 3.5 3.6 IV. 4.1 4.2 4.3 4.4 FRENCH MARKET OVERVIEW AND STRUCTURE................................................................................. 31 PAPER PACKAGING .................................................................................................................................. 33 PLASTICS PACKAGING............................................................................................................................. 35 GLASS PACKAGING .................................................................................................................................. 38 METAL PACKAGING .................................................................................................................................. 40 W OOD PACKAGING .................................................................................................................................. 42 THE FOOD INDUSTRY............................................................................................................................43 FOOD INDUSTRY OVERVIEW .................................................................................................................. 43 KEY PLAYERS ............................................................................................................................................ 45 SUMMARY OF INTERVIEWED COMPANIES ............................................................................................ 45 COMPANY PROFILES ................................................................................................................................ 48 Amora Maille ................................................................................................................................................... 49 Beghin Say S.A. .............................................................................................................................................. 52 Bonduelle S.A. ................................................................................................................................................ 55 Brossard S.A. .................................................................................................................................................. 58 Cadbury France.............................................................................................................................................. 61 Candia S.A. ..................................................................................................................................................... 63 Cogesal Miko France..................................................................................................................................... 66 Fleury Michon S.A. ......................................................................................................................................... 69 Fromageries Bel S.A. ..................................................................................................................................... 73 Harry’s France................................................................................................................................................ 77 Kraft Foods France........................................................................................................................................ 80 Lactalis S.A. .................................................................................................................................................... 83 LDC Le Gaulois S.A. ...................................................................................................................................... 86 Nestlé France.................................................................................................................................................. 90 Saveurs de France......................................................................................................................................... 94 Socopa S.A. .................................................................................................................................................... 97 Tipiak S.A. ..................................................................................................................................................... 101 Unilever Best Foods France....................................................................................................................... 104 Yoplait S.A..................................................................................................................................................... 107 2 V. THE BEVERAGE INDUSTRY .................................................................................................................. 110 5.1 INDUSTRY OVERVIEW ............................................................................................................................110 5.1.1 Non-Alcoholic beverages ................................................................................................................ 110 5.1.2 Alcoholic beverages .......................................................................................................................... 111 5.2 KEY PLAYERS ..........................................................................................................................................112 5.3 SUMMARY OF INTERVIEWED COMPANIES ..........................................................................................112 5.4 COMPANY PROFILES ..............................................................................................................................115 L’Abeille S.A. ................................................................................................................................................. 116 Brasseurs de Gayant................................................................................................................................... 119 Castel Freres S.A. ........................................................................................................................................ 122 Coca-Cola France ........................................................................................................................................ 126 Danone S.A. .................................................................................................................................................. 129 Heineken France .......................................................................................................................................... 132 Kraft France................................................................................................................................................... 136 Kronenbourg S.A. ......................................................................................................................................... 139 Orangina Schweppes S.A. .......................................................................................................................... 143 PepsiCo France............................................................................................................................................ 147 Perrier Vittel S.A. (Nestlé Waters)............................................................................................................. 151 Taittinger S.A. ............................................................................................................................................... 154 VI. 6.1 6.2 6.3 6.4 THE PERSONAL CARE INDUSTRY............................................................................................... 157 INDUSTRY OVERVIEW ............................................................................................................................157 KEY PLAYERS ..........................................................................................................................................157 SUMMARY OF INTERVIEWED COMPANIES ..........................................................................................157 COMPANY PROFILES ..............................................................................................................................160 Beiersdorf France......................................................................................................................................... 161 Chanel S.A. ................................................................................................................................................... 165 Parfums Christian Dior................................................................................................................................ 168 Guerlin S.A. ................................................................................................................................................... 171 Lever Fabergé France................................................................................................................................. 174 Laboratoires Pierre Fabre S.A. .................................................................................................................. 178 Proctor & Gamble France........................................................................................................................... 181 Laboratoires Vichy (L’Oréal)....................................................................................................................... 184 Yves St. Laurent Beauté ............................................................................................................................. 186 VII. 7.1 7.2 7.3 7.4 THE PHARMACEUTICAL INDUSTRY............................................................................................ 190 INDUSTRY OVERVIEW ............................................................................................................................190 KEY PLAYERS ..........................................................................................................................................190 SUMMARY OF INTERVIEWED COMPANIES ..........................................................................................191 COMPANY PROFILES ..............................................................................................................................193 Abbott France................................................................................................................................................ 194 Baxter France................................................................................................................................................ 197 Pfizer France................................................................................................................................................. 200 Proctor & Gamble Pharmaceuticals S.A. ................................................................................................. 203 Schering-Plough France.............................................................................................................................. 207 3M Santé........................................................................................................................................................ 210 Groupe UPSA............................................................................................................................................... 213 APPENDIX A – S.W.O.T. ANALYSIS: NORTH AM ERICAN EQUIPMENT IMPORTS TO FRANCE. .................................................................................................................................................................... 216 APPENDIX B – IMPORTS OF PACKAGING MACHINERY - BY COUNTRY OF ORIGIN......... 217 APPENDIX C – KEY INDUSTRY CONTACTS............................................................................................. 218 3 Executive Summary In response to member company interests to identify promising, new international markets, the Packaging Machinery Manufacturers Institute (PMMI) has begun to evaluate the market potential and identify concrete business opportunities in a number of countries. With this objective in mind, the follo wing document investigates the French market for packaging machinery. The report has been prepared by IDA Consulting, an independent, U.S.-owned company operating from Paris and specializing in market, economic and policy analysis across a wide range of b usiness and industrial sectors. The underlying research methodology drew on the collection and analysis of information gathered from primary and secondary sources in France, including executive interviews, questionnaire responses, and key trade contacts. The report is organized into seven main sections, which move from the general to the specific in order to convey the parameters governing the French market for packaging equipment. In this respect, the first section provides an analysis of key economic and political trends in France, and discusses relevant issues affecting imports of North American packaging equipment. The second section provides an overview of the French packaging machinery market and summarizes, in general terms, the findings from the market research and executive end -user interviews in the four customer segments. This chapter also examines the import and regulatory framework governing the import of packaging machinery into France and the European Union. Beginning with section three, the report takes a closer look at the companies and products which comprise the French packaging materials markets, including a ranking of top container suppliers in the principal sub-sectors, and packaging material market shares by container type. The last four sections outline the findings from the end-user interviews, including industry overviews and assessments of market trends, competitive structures, customer evaluations, and potential sales opportunities. Detailed company profiles and contact information are included in each of the four chapters. Economic and Political Outlook Despite the recent global economic malaise, cutting across industry sectors and continents, France seems to be weathering the global economic slowdown better than its European neighbors. The current center-of-right government, which has been taking the appropriate measures to shore up public finances and to push through essential market reforms, has the potential to enable France to break from historic constraints on trade and e nable it to enter a new, market-based era. These relatively new macro developments bode well for foreign investors and importers, regardless of the business or sector. 4 Vis-à-vis the recent geo-political dislocations driven by the Iraq War and the perceived implications for Franco-American relations, it is worth noting that France is one of America's longest-stranding trading partners. The two countries have been linked for more than two centuries by diplomatic and military alliances and a rich complex of cultural, intellectual and economic ties. Despite recent high-profile differences on international political and trade issues, governments and businesses in both countries are committed to the long term development of greater trade and investment for the mutual benefit of their economies. Our interactions with French executives have borne this out, as a majority of companies expressed their commitment to continued open trade with the U.S. and willingness to work with U.S. machine suppliers. Furthermore, the recent appreciation of the euro against the U.S. dollar appears, at least at this point in time, to be a considerable source of increased import competitiveness for North American packaging machinery suppliers. France’s Packaging Machinery Market The French market for packaging machinery is the second largest in Europe behind only Germany, and just ahead of the U.K. and Italy. France, positioned at the heart of Europe with a highly-skilled, diverse labor market, hosts one of the world’s premier manufacturing and end-user bases for packaging machinery. The four end-user segments surveyed for the production of this report are among the country’s largest, and most dynamic industrial sectors. France’s mild climate and fertile soil provides it with one of the largest agricultural activities in the world. Historical and cultural links to the personal care and luxury products industries have allowed French producers to become leading competitors in global markets. In this same light, years of intense investment in research and development as well as the country’s privileged geographical location has led France to become the Europe’s largest pharmaceutical manufacturing bases. Although domestic manufacturing of packaging machinery is diverse and competitive, France relies heavily on machinery imports, which account for roughly 65% of the overall market. European packaging equipment imports, particularly from Germany and Italy, are market leaders with strong penetration rates in the major end-user segments. Data gathered during our research shows that German machinery penetration is especially strong in the food and drink segments, with an estimated market share of roughly 40%. As is outlined in section four, this leadership position can be attributed to a number of competitive advantages for German technology, including a long history of quality and a strong brand image for reliability and durability in high-production volume environments. 5 Italian full-line packaging equipment suppliers appear to ha ve a dominant position in France’s pharmaceutical and cosmetic sectors, with roughly half of the market share in both sectors. Our company interviews indicate that Italian machinery technology is highly sophisticated, and versatile in handling complex packaging, which are considered critical factors by these end-users. Italian suppliers have also carved a lion’s share of the market through competitive pricing strategies, undercutting their main German and French competitors in these segments. French machinery presence is also strong in the various customer-installed bases, with penetration rates between 25-35%. Our findings show that French packaging machinery manufacturers benefit from local ties and proximity to end users, particularly in the food and beverage domains. Generally-speaking, French technology appears to be competitive in the four end -user segments, but mostly in niche segments of each market. It appears that most local machinery production is driven by strong export demand, particularly to end-user markets that have less-sophisticated production needs than the domestic market, such as North Africa, South America and Central Europe. North American equipment penetration remains limited, with an estimated import share of between 3-4%. The North American suppliers mentioned in our company survey all benefited from a European presence, whether through a local distributor or by means of a direct sales or manufacturing presence. The strongest penetration rate for North American packaging equipment is in the food and beverage sectors, and more specifically in end -of-line machinery segment. Our research also showed market penetration, though considerably less than France, Germany and Italy, from other countries including Switzerland, Spain, the U.K., Japan, Sweden, Denmark, and Holland. Most notably, Swiss machine manufacturer Sig recently reinforced its position in the beverage market through its acquisition of the Italian liquid specialist Simonazzi. Information gathered from the executive interviews indicates that despite uncertain economic conditions most industrial end-users are moving ahead with investment plans in 2003. Overall, the French market for packaging machinery remains robust as end -users continue with their plans for plant modernization, increased automation and augmented production capacity. Best Prospects for Packaging Machinery Sales 2003-2005 The below list is a snapshot of sales opportunities that were compiled from our research and company interviews. Our report explores these opportunities in section four to seven, in which each customer segment is analyzed in more detail. 6 1. Integrated bottling line machinery 2. Horizontal Form, Fill, Seal machinery 3. Palletizing equipment 4. Flexible packaging machinery 5. Telemonitoring and detection equipment 6. Labeling machinery (digital) 7. Cartoning machinery 8. Coding machinery 9. Blister packaging machinery 10. Multi-packing, grouping machinery Factors Influencing Purchasing Decisions Our findings and primary research on the French market indicate that PMMI. member companies should be sensitive to a number of crucial factors affecting the packaging machinery investment process. The below list of factors were extrapolated from the company profiles across the four end -user segments. Though general in nature, the list should act as a yardstick by which North American exporters can gauge each factor’s relative importance in the decisionmaking process. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Overall machinery quality (reliability and durability) Versatility in handling different packaging applications Service, including availability of local staff and spare parts Previous experience with supplier Price-quality ratio Brand reputation Production speed Productivity Adherence to purchasing specifications Delivery terms Trade Barriers and Regulations Trade barrier and restrictive regulations and/or bureaucratic red tape are notorious for inhibiting or even precluding robust international trade, even when other market circumstances are ‘good’. In the case of France, the market for imports is highly receptive and open, as packaging machinery imports account for a bulk of the overall market. Moreover, there are no significant tariffs or technical trade barriers for North American packaging equipment imports. Import duties remain low and do not represent a significant competitive or cost disadvantage to North American packaging equipment imports. There do exist, however, a number of administrative steps which must be taken to gain access to 7 the E.U. These tend to be pedantic and not prohibitive steps and processes, including the C.E. mark technical certification and adherence to the E.U. Packaging Machinery directive. 8 Strategic Guidance and Recommendations: The French market for the purchase and use of packaging machinery is big and it is competitive. It routinely experiences upswings in growth, sometimes significant. Packaged products are purchased by sophisticated European consumers who increasingly seek additional conveniences for storage and portability. The French rely on imports to meet 65 percent of their demand for packaging equipment, and have removed traditional barriers to facilitate this dependence. Moreover, the strong Euro currency provides an immediate competitive advantage for non-E.U. suppliers. Our assessment is those PMMI. members, or any manufacturer of quality packaging equipment, looking to increase sales will find the French market brimming with opportunity. Making the most of these opportunities will, naturally, call for a strategic evaluation of both the prospects and downside risks of entering the French market. The following analysis is presented as a foundation for making these strategic decisions: o A high degree of competitiveness in the French market for packaging equipment means that equipment users understand and demand quality, price value, and service. Companies will need to emphasize quality and durability of equipment, especially products featuring high production speed and rhythm. This needs to be balanced with selecting export products that are price competitive, but still yield sufficient margins. Customers surveyed indicated that North American machinery pricing is competitive in the European market, and that total landed cost including transport and import duties are not prohibitive. Highlighting European branches, service contracts, and the ability to communicate attentively will be important to alleviate distance concerns. o The French depend on imports to supply 65 percent of their equipment needs. Although they are major manufacturers of packaging equipment, much of this machinery is delivered to low-end markets, and not to their sophisticated domestic packaging industry -- which uses high-end equipment to satisfy its sophisticated packaging requirements. For this equipment, France turns to specialists from Germany and Italy. Companies can take advantage of this ‘open door’ inclination to imports by marketing high-end product lines, especially those capable of delivering innovative, leading-edge packaging. The current strength of the Euro translates to a significant price advantage for non-E.U. suppliers. o Long-standing ties between European suppliers and French end-users, European brand awareness (particularly German and Italian), reputation, and geographic proximity will require PMMI companies to emphasize the capabilities of ‘North American’ manufacturing technologies to package 9 the innovative products known and used worldwide. Companies can convey the mid- to long-term advantages of incorporating these technologies that allow industrial clients to assume or preserve market leadership positions in Europe. Aggressive communications, the availability of online spare parts ordering, and the use of European sales and servicing agents will be critical for ‘closing the continental divide’. In particular, our research revealed that many French companies not only use, but prefer internet information and services. Promoting software systems to allow for real-time or automatic re-ordering of spare parts online is suggested. Case studies, customer satisfaction, and advertising legacies will be important for establishing confidence in PMMI brands. o U.S. machinery currently represents 3-4 percent of the import market. Although this is a modest share, it demonstrates that the French market is attainable for North American suppliers. It also establishes precedent and the opportunity to communicate, as our research has shown, that those customers currently operating North American machinery consider U.S. and Canadian equipment to be highly reliable and durable. Further precedents include: (a) navigating French import regulations; (b) communicating successes and lessons-learned; (c) service contracts. Additional research into these early entrants is recommended. In-country partnerships may provide a streamlined market entry strategy. o Very simply, France is smaller than North America – from a café chair to factory space for production lines. Likewise, overall production is smaller in the European market. For these reasons, good candidate equipment for the French market will be smaller in actual ‘footprint’ size and more versatile and flexible in terms of functionality, i.e. shorter, more frequently changing production runs. o Presence, Presence, Presence. The French have recently and rapidly entered the web community, where email communication and web advertising and sales are increasingly becoming standard industry practice. In this regard, all “e” communication strategies have great potential in closing the ‘continental divide’. In addition, and maybe more importantly, nothing substitutes for in-country presence. The most effective means to increasing product exposure and testing potential demand is to exhibit at the two major European packaging trade shows, Emballage in Paris and Interpack in Dusseldorf, Germany. For a more targeted approach, companies should attend the CFIA show in Rennes, which targets food producers. Likewise, companies we interviewed suggested that site visits to view machinery in operation is an important factor in their investment decision. o Advertising is highly effective. In particular, Emballages magazine is the publication most often consulted by decision-makers across the four 10 customer segments. Emballages covers general packaging and machinery trends, focusing roughly half of its coverage on food and drink issues with the rest divided among cosmetic, personal care, pharmaceutical, and chemical packaging concerns. More targeted mediums exist, such as Process and RIA magazines, which have strong readerships in the food, and to some extent beverage, industries. Finally, o France features a big and growing marketplace for packaging equipment. Companies willing and able to compete for market share should take additional steps to exploit market opportunities and identify prospective new customers. IDA Consulting is prepared to provide further market intelligence to PMMI members manufacturing packaging equipment that fits well with the parameters of the French market as delineated above. 11 I. ECONOMIC/ POLITICAL/ FINANCIAL ISSUES 1.1. National Economic Performance and Trends France is the world’s fifth largest economy with an annual Gross Domestic Product (GDP) of over US$ 1.4 trillion and a per capita GDP of roughly US$ 22,000. France is also the fourth-largest exporter and fifth-largest importer of merchandise goods, and is one of the foremost markets worldwide for imports of U.S. goods and services. The country has a historical trade surplus with the U.S., and according to U.S. Department of Commerce 2002 figures, France imported roughly US$ 20 billion in U.S. goods while exporting close to US$ 30 billion to the U.S. market. In 2002, France’s GDP grew by 1.2% representing its lowest level since 1996. The latest figures from the French national statistics office suggest that the economy is enduring the global slowdown much better than its European neighbors. GDP grew by 0.3% in the first three months of 2003, compared to a 0.3% and 0.2% decline in the Dutch and German economies respectively. In the first quarter of 2003, economic activity was boosted by a 0.6% rise in household spending, which contributed 0.3 percentage points towards the growth figure. Business investment also rebounded in the first quarter, rising by 0.4%, following a sharp contraction in the fourth quarter of 2002. According to the Economist Intelligence Unit (EIU), despite promising first quarter figures, prospects for a sustained recovery in 2003 remain weak due to continued slowdown in private consumption and a further contraction in business investment. The EIU expects the French economy to show signs of recovery, at the earliest, in the first half of 2004. GDP Growth Rate Forecast Real GDP Growth Rate (%) 3 2.5 2.5 2.2 2.1 2 2.1 1.5 1.2 1 0.8 0.5 0 2002 2003 2004 source: Economist Intelligence Unit 2003 12 2005 2006 2007 Consumer spending has historically been the main engine of growth for the French economy, however rising unemployment, low growth in real wages and fading overall confidence appear to be taking their toll. Although reductions in taxation should provide a modest boost to disposable income, private consumption growth is forecasted to slow to 1.3% in 2003. As elsewhere in the E.U., the short-term outlook for investment spending in France remains somewhat bleak. Business investment is forecasted to contract for a second year running. Many French companies, having over-invested during the cyclical upturn in 1998-2000, have been left with high levels of debt and excess capacity. With demand at home and abroad still fragile, corporate profitability weak and rates of capacity utilization below historical averages, overall prospects for a recovery in business investment in 2003 remain slim. Furthermore, the French government does not have much room to use fiscal policy to spur economic growth. In 2002, weak tax receipts and increases in public expenditure pushed the budget deficit over the limit of 3% of GDP established by Maastricht treaty, and it appears likely that it will happen again in 2003 and 2004. The European Commission will press for fines to be imposed if France’s deficit exceeds the 3% limit for three consecutive years; however, the government may just be able to avoid this outcome if its current attempt to shore up public finances is effective before 2004. Core inflation rose sharply in early 2003, but according to the EIU, should fall back through the middle of the year following weakening oil prices and the appreciation of the euro exchange rate. Inflation should average 1.7% over 2003 as a whole, and many projections predict a rate below 2% in 2004. The euro has appreciated sharply against the US dollar since the middle of 2002 and is trading close to its exchange rate when it was launched. Although the current euro exchange rate coincides with most estimates of its equilibrium level, markets have a tendency to overshoot. Should the euro rise further, France’s growth and inflation profile should be revised down due to slower export growth and the effects of lower import prices on reducing inflationary pressure. 13 Average U.S. Dollar-Euro Exchange Rate 1.2 US$ per Euro 1 0.8 0.6 0.4 0.2 0 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 source: Economist Intelligence Unit 2003 France still has to make additional efforts on structural reforms to achieve its full economic potential and to improve its competitiveness. Identified prime areas for reform include continued tax and government spending reduction, increased flexibility of labor markets, and further deregulation of goods and services sectors. 1.2. Political Outlook France is one of America's longest standing allies. The two countries have been linked for more than two centuries by diplomatic and military alliances and a rich complex of cultural, intellectual and economic ties. Despite recent high-profile differences on international political and trade issues, governments and businesses in both countries are committed to the long term development of greater trade and investment for the mutual benefit of their economies. The end of the five-year political cohabitation between the president and parliamentary government in 2002 has brought about a renewed sense of purpose at home, and assertiveness abroad. The right-of-center government, headed by Prime Minister Jean-Pierre Raffarin, has the political-backing of President Jacques Chirac to push through difficult and often unpopular domestic reform leading to a more market-based economic structure. Recent attempts to shore up public finances, particularly with respect to Social Security and pensions, have led to a wave of public protests and strikes in the public and private sectors. France is under pressure from the European Commission to reduce its budget deficit under the 3% limit established by the Maastricht Treaty, and as such is weathering a popular resistance to elimination of long-standing social benefits. France under President Jacques Chirac has used its new political solidarity at home to take on a more visible role in the international arena in attempts to 14 restore the country’s influence in European and World affairs. In particular, France’s recent opposition to the United States’ position in the Iraqi crisis has lead to a momentary chill in diplomatic relations between the two nations. It remains unclear as to the full extent of the fall-out from this high-profile confrontation, particularly concerning the short-term effects on bilateral trade and investment. 1.3. Issues affecting the Potential of Packaging Machinery Imports to France France’s large manufacturing and packaged product export base can be characterized as highly diversified, competitive, and closely linked to the state of the global economy. As a result, many French firms are highly sensitive to shifts in internal and external demand for goods and services. As noted in the section above on economic trends, the slowdown in the global economy has affected overall French business confidence, slowing investment spending in the years following the cyclical upturn. Our survey in the four end-user segments, among France’s most importa nt and dynamic industry sectors, confirms that many manufacturer end -users of packaging equipment have scaled-back industrial investment over the review period to correct for earlier over-investment in production capacity. In addition, continued economic and geo-political uncertainty has pushed many companies towards a “wait-and-see” investment policy in the first half of 2003. However, information gathered from our research and company interviews indicates that manufacturers are indeed proceeding with industrial investment plans to modernize and upgrade production equipment. In particular, companies in the sub-sectors showing the most dynamic growth are investing in new production capacity to meet increased market demand, anticipating a general economic recovery by the end of 2003, beginning of 2004. The recent appreciation of the euro against the U.S. dollar represents a major source of increased competitive advantage for U.S. equipment imports to France. The euro is expected to maintain a strong excha nge rate level over the forecast period, which represents a 20-25% increase over average rates in 2001 and 2002. Trade Barriers: There do not appear to be any major trade barriers to North American packaging machinery imports in France. Tariffs remain low and are not considered significant enough to provide E.U. imports with a notable competitive advantage. Furthermore, packaging machinery imports must carry the C.E. mark (see 15 section 2.11 “Regulatory Framework”); once this process is complete, C.E. marked imports have a “passport” to enter and circulate freely within any European Union market. The major “barriers” to entrance for North American packaging equipment are the attitudes and perceptions of the end-users with respect to distance, presence in Europe, ability and capacity to ensure proper servicing, and overall commitment to the French market. As is noticeable in customer evaluations of packaging machinery in the company profiles, many manufacturers expressed reservations regarding North American suppliers in these areas. For more specific examples of customer perceptions, please consult “Company Profiles” sections in chapters four to seven. It is also the opinion of this report that recent tensions between France and the United States will not have a major impact on trade in packaging machinery in the long term. For the most part, industrial decision-makers base their investment decisions on more concrete factors as outlined in section 2.10. This does not mean that biases towards nationalities do not exist, as it was apparent that brand reputations associated with a machine’s national origin as well as historical links between countries play a role in the decision-making process. A major hurdle for North American suppliers is to overcome the inherent competitive advantages of the strong penetration rates of French, German, and Italian machines in the country’s installed packaging machinery base. 16 II. FRANCE’S PACKAGING MACHINERY MARKET 2.1. Market Size and Potential The French market for packaging machines grew by 2 % in 2002 to reach approximately US$ 1 billion, positioning France as the second biggest package machinery user in Europe behind Germany, and just ahead of the U.K. and Italian markets in overall value terms. The French market has shown slow, stable growth over the review period from 2000-2002, a noticeable difference from the double digit rates in the late nineties when end-user clients, particularly food and beverage producers invested heavily in new packaging equipment. This slowdown can largely be attributed to the slower economic growth and general over investment in production capacity. As a result, many downstream industries have reduced investment pace following the boom years of the late nineties to reduce underlying over capacity. In 2002, the total import market share was valued at US$ 645 million. The market was dominated by major exporting countries, most notably Germany and Italy (34% and 31% respectively), followed by Switzerland with roughly 6-8%. North American machines accounted for between 3-5% of total imports, showing little progression over the review period. Industry projections indicate overall growth in packaging machinery imports of between 10-15% over the next three years, with the import market approaching US$ 700 million by 2006. This increased share will be largely driven by a favorable exchange rate for extra-E.U. imports as well as a particularly dynamic domestic manufacturing end-user base. The food and beverage sector remains the largest customer segment for packaging machinery in France with a roughly two thirds market share in value terms. The pharmaceutical and personal care segments have shown strong growth due to the increasingly complicated nature of packaging and the particularly dynamic nature of these segments. 2.2 Packaging Machinery Trends 2000-2005 The French market for packaging machinery is mature, highly competitive, open to imports, and has good prospects for new growth. The competitive nature of the market requires that manufacturers compete on numerous fronts: price, quality, production efficiency, servicing, delivery speed, and innovation. In the future, manufacturers hoping to increase market share in France will need to adapt quickly to customer requirements and specification, and to do so more quickly 17 than the competition. Our findings indicate the following general trends in the industry: 2.3 • Increased consolidation in end -user segments has led to more purchasing power and better bargaining leverage in their dealings with suppliers of manufacturing equipment. As a result, packaging machinery manufacturers are experiencing overall downward price pressure in its principal markets, which is expected to hinder overall value growth, despite stable volume growth in the market • As demand increases for more integrated packaging processes, form, fill and seal (FFS) machinery is forging ahead as the leader over pre-formed packaging in the food segment. In particular, integrated FFS technology allows for lower unit costs in high production environments, and significantly reduces logistics, transport, and stocking costs. Over the review period, form, fill, and seal technology has also shown strong growth in beverage production (mineral water, beer, and soft drinks) and dairy packaging (yogurt and milk). • Decision-makers are placing increasing importance on flexibility and versatility of packaging equipment. More sophisticated packaging requirements and fast-changing market trends across the four end-user segments are driving machinery innovation in order to accommodate increasing packaging applications. • Given the highly competitive and mature nature of the French packaging machinery market, machine suppliers are increasingly competing on aftersales servicing to gain competitive advantage and increase market share. This trend towards innovative servicing is evident in areas such as remote video servicing, tele-maintenance, and on-line parts ordering. In particular, full-line equipment manufacturer, KHS, has recently developed a video repair and maintenance system called the “Remote Diagnostic Service”. Sidel has also come out with a new “Efficiency Improvement Tool”, which allows for real-time diagnostics. • More strict environmental legislation, in particular higher recycli ng targets set by the E.U. Packaging Waste Directive, will drive innovation in packaging machinery, as technology must adapt to new materials and industrial waste targets. Best Prospects for Packaging Machinery Sales 2003-2005 The below list is a snapshot of the major machine categories representing sales opportunities for North American suppliers across the four customer segments. The list was compiled using the information provided by the company interviews 18 and trade industry insiders and should not be interpreted as being exhaustive. Trade opportunities are explored in more detail in chapters four to seven dedicated to each end-user segment. • • • • • • • • • • • • 2.4 Integrated bottling line machinery Horizontal Form, Fill, Seal machinery Palletizing equipment Flexible packaging machinery Detection equipment Video surveillance Labeling machinery (digital) Cartoning machinery Coding machinery Blister packaging machinery Multi-packing, grouping machinery Case packing and wrapping machinery Domestic Machinery Production Domestic packaging machine production accounted for roughly 35% of the French market in 2001 in overall value terms. In 2002, total local production of packaging machinery reached an estimated value of US$ 1.4 billion, placing France as the sixth largest producer of packaging machinery in world. Strong external demand and an undervalued euro helped to drive the French production over the past three years, as international markets accounted for roughly three quarters of French manufacturers overall turnover. Europe is the biggest market accounting for approximately 40% of French exports, followed by North America at roughly 25%, Asia-Pacific 15%, South American and the Middle East and Africa at 10%. Local production remains highly fragmented, consisting mostly of small- and medium-sized manufacturers supplying niche market segments. Local Production by Region: Region Ile-de-France (Paris) Rhone-Alpes Burgundy Loire Valley Other Country Number of Manufacturers 18 10 2 7 37 74 Source: SESSI-EAE 2002 19 Employees 914 570 403 417 1,720 4,024 % of Total Employment 22.7% 14.2% 10% 10.4% 42.7% 100% Profile of Local Producers – by Size and Turnover Size Micro Small Medium Large Total Employees 20 to 49 50 to 99 100 to 249 250 to 499 --- Number of Manufacturers Turnover 39 10 11 2 62 157.2 143.2 349.3 847.1 1496.8 US$ millions % of Overall Production Value 10.5% 9.5% 23.3% 56.7% 100.0% Source: SESSI-EAE 2002 Key Domestic Packaging Machinery Manufacturers Sidel S.A. French manufacturer Sidel S.A., recently acquired by the Swedish packaging group Tetra Laval, is the leading domestic manufacturer, with estimated one -third share of the overall market. Sidel is considered the leading producer and innovator of PET blow molding machines for the Frenc h beverage industry. Following its merger with Tetra Laval, the French company is re-focusing its efforts on its historic core capability in PET blow-molding and is extending its product offering to include bottle filling and form-fill-seal process technology. Sidel has also expanded its market presence through its ownership position in many key French manufacturers (see table below on “local manufacturers”). Sidel’s strong financial position has allowed it to invest heavily in product development, such as its new PET blowing -filling-capping technology, which is allowing it to be present in more segments and applications. Most recently, Sidel has concentrated its marketing efforts on entering and expanding its presence in the beer market. The bulk of Sidel’s turnover is accounted for by exports, most notably to other European markets (40%), North America (35%), Asia-Pacific (14%), South America (7%), and the Middle East and Africa (6%). Thimonnier S.A: Key Innovator Thimmonier S.A. is another important player in the packaging machinery market, not necessarily in terms of overall market share (turnover € 14 million in 2002) but more so in terms of market-driving packaging innovations. Thimmonier is a leading producer of flexible packaging machinery and has developed product 20 innovations for food, plastic, medical, and personal care industries and is patent holder of the Doypack™ stand -up pocket technology. It exports roughly 50% of its production and an estimated 20 billion pouches have been manufactured using its technology. Thimmonier’s leadership position in French flexible packaging, a particularly dynamic growth sector, is expected to leverage this position increase its market penetration over the forecast period. Local Manufacturers – ranked by Turnover Company Name Ownership Sidel S.A. Tetra Laval 91% Cermex Tetra Laval via Sidel Serac Remy Equipement Andre Zalkin et Cie Arcil S.A. Graffin Family Tetra Laval via Sidel Zalkin Family Danone Groupe Multivac France Multivac Sepp Hagenmueller (Germany) U.S. ownership Mead Europe Erca Formseal Savoye Nouvelle Iwke Industrie-Werke Karlsruhe; (Germany) Legris Industries Netra Systems --- Kalix Tetra Laval via Sidel Mécaplastics --- Stork Systems Stork NV (Holland) 21 Main activity Complete line from blowmolding (PET), wrapping, conveying, to palletizing End-of-Line specialist; wrap-around; filmwrapping; cartoners Filling, capping Filling, capping Bottle capping specialist Thermoform, fill and seal equipment for fresh products Thermoform, sealing Over-wrapping, group packaging Specialist in thermoformfill-seal for dairy products Cartoning, materials handling Conveying, palletizing, (specialists in PET bottling) Filling and cartoning for the pharmaceutical and cosmetic sectors Plastic packaging: formfill-seal, high-speed tray sealing Complete line: imprinting to palletizing Turnover 2002 548.4 50.8 40.7 38.9 34.4 33.0 31.7 29.1 28.9 24.6 22.5 22.3 19.6 18.1 Hema Technologies Sabatier Thimon Tetra Laval via Sidel Soudronic AG (Germany) Chaffardon Family La Girondine Thimmonier S.A. Tetra Laval via Sidel --- Filling End-of-line; overwrapping specialist Flexible packaging; stand-up pouch Doypack® Source: Xerfi 2002; figures in US$ millions 2.5 Imported Machinery France has a long-standing trade deficit in packaging machinery, as the domestic market relies heavily on imports, which account for approximately 65% of the total market. The bulk of total imports originate from the European Union, which holds an estimated 82% import share in overall value terms. Germany is the largest exporter of packaging machinery to France with an estimated 33% import share, followed closely by Italy at 31%, and Switzerland, Spain, Netherlands, U.K., and Denmark at roughly 5 -6%. The North American equipment share is estimated at between 3-4% of the overall market. Import Market Share - France 2002 2% 2% 5%3% 3% 33% 5% 5% 5% 6% 31% Germany Italy Switzerland Spain Netherlands Denmark United Kingdom Belgium United States Sweden Japan Source: PMMI import market figures 2002 In most general terms, German and Italian manufacturers appear to have a historical know how in packaging machinery technology. Major machine manufacturers from these two countries hold leading market positions, both in their domestic markets and abroad. German full-line packaging machinery manufacturers, such as Krones, KHS, Kisters, and Bosch, have long-standing reputations for overall quality, reliability, and durability. This quality reputation, which is often associated to German machinery technology, makes these 22 17.3 15.3 14.7 13.4 11.7 machines popular with the major high volume end -user clients, who tend to be less price-sensitive and more concerned with reliability and return on investment over the long run. Italian manufacturers compete on versatility and pricing, generally providing endusers with a high-level of flexibility in handling complex packaging requirements. This technical know how coupled with Italian design competencies, render machines that are highly sophisticated yet relatively user-friendly. This was confirmed during our company survey, which showed Italian machinery suppliers holding an estimated 50% market share in the pharmaceutical and cosmetic sectors, both of which require complex packaging technology. Many of the endusers interviewed also pointed to the competitive pricing of Italian packaging equipment with relation to quality as a key competitive advantage for these suppliers. More detailed analysis on market structure and penetration rates are provided in chapters’ four to seven under “Summary of Companies Interviewed”. Foreign Import Market Leader: Krones A.G. German manufacturer, Krones A.G., which makes complete packaging lines for the bottling industry, holds the biggest share of the French beverages market with a dominant position in the filling and labeling segment. Krones has a highly diversified export base, with more than 80% of its US$ 1.3 billion yearly turnover generated outside of its home market. Europe is the company’s largest market accounting for roughly 30% of value sales. Krones is currently leveraging its market leadership and strong financial position to invest in new product development, such as an innovative coating process for PET bottles that was developed with Coca-Cola and Leybold Systems. Other recent innovations include the Wrapapac™ technology for wrap-around cartons and trays. Strengthening Euro: Source of Increased Competitiveness for Extra-E.U. Imports E.U. machinery imports will experience increased competition from extra-E.U. imports as the European common currency continues its rise against other major currencies. Relatively-speaking, U.S. imports have become 20-25% more pricecompetitive vis-à-vis E.U. imports over the course of 2002 and the first half of 2003. This represents a considerable source of increased competitiveness for North American packaging machinery imports, which have until recently been penalized by an overvalued dollar exchange rate. 23 2.6 Comments on North American Packaging Machinery/Suppliers Most of the companies interviewed indicated that they had little information on North American machinery, and were rarely approached by suppliers with concrete information or proposals. Consequently, many end-users were not able to provide in-depth analysis of their experience with North American machinery suppliers, and thus expressed their views on U.S. and Canadian equipment in more general terms. Many decision-makers across the end-user segments indicated that North American equipment tended to be poorly adapted to European production environments. For example, European production sites are more compact, requiring different machine ergonomics than in the U.S. and Canada and endusers stated that North American packaging machinery, and in particular U.S. equipment, is perceived as being prohibitively large for European facilities. These differences might extend from U.S. production practices, which are based on high-volume schemes for few packaging applications. In order to compensate for concerns such as this, it was suggested that US manufacturers may need to develop smaller, more versatile and flexible machinery to handle a wide variety of packaging formats in European markets. Those customers currently operating North American machinery consider U.S. and Canadian equipment to be highly reliable and durable, and are by and large satisfied with the overall technical capacity and performance of the machinery. These customers also noted that North American machinery pricing is competitive in the European market, and that total landed cost including transport and import duties are not prohibitive. However, several industry contacts and distributors that were interviewed commented that U.S. machinery and spare parts imports are still on U.S. standards, requiring initial technical modifications particularly with regards to European safety norms (see CE-marking in section 2.11). It is important to note that most of the North American machinery referred to in our survey is manufactured in Europe according to local standards, and as such does not suffer from these differences. The existence of European branches/franchises also serves (or can serve to) to overcome another hurdle -that of distance between North America and Europe, which creates concern over initial delivery speed, overall responsiveness of after-sales servicing, repair and spare parts provision. An important aspect of selling in France might be to overcome this important psychological barrier by emphasizing the European presence, whether through a direct investment or partnership, whenever possible. Appendix A provides a list of strengths and weaknesses of North American imports, and an assessment of market opportunities and competitive threats. 24 2.7 Marketing Techniques and Product Exposure Trade Shows : Our research indicates that the most effective means to increasing product exposure and testing potential demand is to exhibit at the two major European packaging trade shows, Emballage in Paris and Interpack in Dusseldorf, Germany. Most end-users surveyed stated that they regularly attend both trade shows to gather information on new machinery technology and to research new suppliers. None of the companies surveyed indicated that they attend the Pack Expo show in the U.S. Emballage is France’s premier international trade show for the packaging industry, with visitor and exhibitor participation rates growing at between 5 -10% per show. In addition, the Emballage exhibition has been combined with the IPA world food processing show to expand the show’s scope and appeal. The next edition of the Emballage trade show will take place in Paris in November 2004. In addition to the Emballage trade show, many end -users in the food segment indicated that they regularly attend the C.F.I.A. show in Rennes, France. This national show, located in the heart of France’s food production region, is gaining in importance and offers exhibitors a much more targeted audience of food industry decision-makers (see Appendix C “Key Industry Contacts”). Industry Publications: French industry journals offer a targeted means to increasing product exposure and raising brand awareness among end-user audiences. Our survey indicates that Emballages magazine is the publication most often consulted by decisionmakers across the four customer segments. Emballages covers general packaging and machinery trends, focusing roughly half of its coverage on food and drink issues with the rest divided among cosmetic, personal care, pharmaceutical, and chemical packaging concerns. The journal publishes 44 weekly editions per year, with nine monthly supplements focusing on a chosen theme. The online version (www.emballagesmagazine.com) reproduces the paper version and offers subscribers the possibility to receive electronic newsletters. Emballages magazine also publishes “Pharm Pack Europe” a monthly supplement in English targeting a European pharmaceutical readership and a comprehensive guide of packaging and packaging machinery suppliers in France. 25 Other French publications that were frequently mentioned during our research include the “Revu des Industries Agroalimentaire (R.I.A.)” and Process Magazine, both of which target French food processing and packaging audiences. The two publications are estimated to have strong penetration rates among technical and machinery purchasing readerships. In addition, R.I.A. publishes a special edition (yearly) on industrial investment plans in the food sector in France (see Appendix C “Key Industry Contacts”). Local Representation: An effective, yet often neglected, means of increasing brand awareness and product exposure in France is through local representation and partnering agreements. Over the course of the study, industry insiders often pointed to local importers and distributors as the quickest, most cost-effective means to approaching the French marketplace. Many of the interviewed companies expressed concern over distance and cultural gaps between their production site teams and North American suppliers. Local representation helps to bridge language and cultural gaps, while providing access to established client bases, technical know how, after-sales servicing capacity, and industry knowledge. In addition, local partnerships help reassure end-users’ concerns about distance, responsiveness of maintenance and repair, and the supplier’s ability to insure technical assistance and training. Agents and distributors also provide the possibility to stock machinery and demonstrate product technology year round, which our research indicates is often an important step in the investment process. France hosts an active packaging machinery importers’ association, the Secimep, which facilitates contact between its members and foreign manufacturers seeking representation. Secimep’s full contact information is provided in Appendix C. Internet: While Inte rnet communications have for years been standard procedure, email has only become prevalent in France over the last three years. This ‘development lag’ enables e-marketing lessons learned in the U.S. to be quickly applied to the French market. Where email correspondence might be taken for granted in the US, the French are enthusiastic about using the technology to initiate contact and allow products to gain reference in company supplier lists. Many of the interviewed companies indicated a preference for this type of marketing procedure. For example, the emergence of email presents a modern 26 solution to overcoming historic barriers of geographic distance between U.S. manufacturers and European clients. The use of simple technologies such as email rapidly close the communication gap and reduce concerns about service and parts follow up after the initial purchase of North American equipment. In this respect, the Internet is also making inroads in spare parts ordering, as machine manufacturers and their representatives are testing software systems to allow for real-time, and often automatic re-ordering of spare parts online. Although, industrial decision-makers continue to use traditional information sources, such as industry contacts, when researching potential suppliers, our study shows that the Internet, as a research tool, is consulted more and more often by company research and development staff than by industrial production and technical managers. In this respect, R&D departments use the Internet to research general company and product information as well as to react to specific demands or technological issues concerning packaging – all of which represents an opportunity for PMMI member companies to use the web and email to increase awareness among decision-makers. It should be pointed out that recent attempts to create industry portals to facilitate online machinery purchasing have, like in other countries, all but failed in France. Our survey indicates that none of the end-users resort to e-commerce to purchase packaging equipment. Moreover, there appears to be little interest in purchasing equipment online given the complexity of the investment decision and the importance of supplier relationships in the decision-making process. This does not, ho wever, preclude the potential of using online spare parts ordering and email direct marketing as key sales tactics in making valuable inroads into the French market. 2.8 Equipment Financing Most of the companies interviewed indicated that packaging machinery investments were financed with internal resources, with very few using external financing measures. None of the companies interviewed pointed to vendor financing as a key factor in the decision-making process. Most companies indicated that they preferred purchasing machinery directly from the machine manufacturer. The survey indicated that most end-users follow the industry standard when structuring payment schedules, which normally includes a down payment upon order and the balance 60-90 days after the machinery has been installed. 2.9 Market Drivers – Factors that Influence Purchasing Decisions 27 Our research indicates that for the most part, the packaging machinery investment process is highly decentralized, with production teams at each facility acting as the main decision-making unit. Though it varies according to the company and industry segment, the site production manager normally heads a team of technical, maintenance, and production line managers, which manages investment plans and supplier relations according to company specific marketing and operational requirements. The main factors driving the investment process are diverse and vary according to the end -users’ specific objectives. Despite this inherent variation, the list below is a compilation of the drivers that were mentioned the most frequently by our respondents. 1. Overall machinery quality (reliability and durability) 2. Versatility in handling different packaging applications 3. Service, including availability of local staff and spare parts 4. Previous experience with supplier 5. Price-quality ratio 6. Brand reputation 7. Production speed 8. Productivity 9. Adherence to purchasing specifications 10. Delivery terms 2.10 Regulatory Framework Trade barrier and restrictive regulations and/or bureaucratic red tape are notorious for inhibiting or even precluding robust international trade, even when other market circumstances are ‘good’. In the case of France, the market for imports is highly receptive and open, as packaging machinery imports account for a bulk of the overall market. Moreover, there are no significant tariffs or technical trade barriers for North American packaging equipment imports. Import duties remain low and do not represent a significant competitive or cost disadvantage to North American packaging equipment imports. There do, however, exist a number of administrative steps that must be taken to gain access to the E.U. These tend to be pedantic and not prohibitive steps and processes, including the C.E. mark technical certification and adherence to the E.U. Packaging Machinery directive. E.U. Machinery Directive 28 The 1995 E.U. Machinery Directive (updated version 98/37/EEC) outlines safety requirements for all new and used machinery sold in the E.U., including minimum hygiene requirements for food packaging equipment. The Machinery Directive requires that all equipment falling under the definitions of the directive carry the C.E. mark of approval. (C.E. stands for Conformité Européenne, or European Conformity). C.E. marking is a self-certification process required for all imported machinery to the European Union, which entitles machinery imports access to and free circulation within the European Union. The certification process, either carried out by the manufacturer or a third-party “notified body*”, requires that a manufacturer or authorized representative: 1. Establish an E.U. declaration of conformity (in any official E.U. language) 2. Affix the “C.E.” marking on the machinery 3. Publish a technical construction file and instruction handbook in French *Lists of notified bodies are published by the European Commission in the Official Journal of the European Communities. For the E.U. declaration of conformity, manufacturers must show compliance to harmonized standards specific to its packaging machinery type. Harmonized standards are so numerous that a database search is usually required. Examples of E.U. harmonized standards most likely to apply to North American machinery imports include: EN 60204 Safety of machinery - Electrical equipment of machines Part 1: General Requirements (Identical to the German standard VDE 0113, Teil 1) EN 292 Safety of machinery. Basic terminology. General principles To obtain the list of applicable standards for a product, one should contact AFNOR (see Appendix C “Key Industry Contacts”). For specific inquiries concerning E.U. machinery directive or for questions regarding the overall regulatory framework, the European Union’s official web site offers a wealth of specific information and contacts: http://europa.eu.int/ ; or for the official text of the E.U. Machinery Directive: http://europa.eu.int/comm/enterprise/mechan_equipment/machinery/direct/dir9837.htm 29 Product liability: Legally, the manufacturer is ultimately liable for its equipment; however, in some cases, the authorized representative can be held responsible for any defects or complications associated with the machinery. As such, most importers/distributors require that suppliers follow the C.E. marking process and provide proof of conformity to relevant harmonized standards. E.U. Packaging Waste Directive: The E.U. Packaging Waste and the Recycling Directive (94/62/EC) aims to harmonize national packaging waste regulation and to ensure the proper functioning of the internal European market, so as to avoid trade obstacles and potential distortions to competition. The directive sets ambitious recovery and reuse targets, pushing the entire manufacturing chain towards further waste reduction from the source, or manufacturing point. The packaging directive is expected to drive innovation in packaging and packaging machinery, as endusers attempt to meet stricter future targets. By % of Weight EU targets set for EU targets proposed EU targets proposed 2001 for 2006* for 2011* Min. Recycling 45% 60% 70% Paper 15% 65% 75% Glass 15% 75% 75% Metals 15% 55% 75% Plastic 15% 20% 60% Source : European Commission DGXI.E.3; Member states must comply to new targets by June 30, 2006; Targets are set as a percentage of packaging flowing in to the waste stream. 2.11 Import Duties Goods and services imported from outside the European Union are subject to import duties. In particular, packaging machinery imports fall under H.S. codes 8422 and are taxed at a 1.7% rate on C.I.F. (E.U. port of entry) value. In addition, a Value -Added Tax of 19.6% is added to the price of the equipment including the import tax. However, it is important to point out that the V.A.T. should not be factored into the final landed cost, as the equipment purchaser is reimbursed the V.A.T. expense at a later date under French tax law. Given the cur rent tariff rate, extra-E.U. imports do not suffer from a cost disadvantage with regards to E.U. imports, as favorable currency fluctuations often render the tax insignificant when calculating average total landed cost. 30 III. PACKAGING MATERIALS/CONTAINER MANUFACTURERS 3.1 French Market Overview and Structure The French packaging material and container manufacturing industry showed remarkably sustained growth in 2002, despite a general slowdown in overall industrial activity. This sustained activity can partly be explained by strong household consumption of packaged goods as well as the increased use of packaging in marketing and differentiating products across a variety of sectors. French packaging container manufacturing remains a dynamic sector, employing 125,000 people in over 1,000 companies for a total turnover of roughly US$ 19 billion -- making France the fifth largest market and fourth largest producer of packaging materials worldwide. Value Share of Worldwide Packaging Market Germany France 8% 9% China 12% United States 53% Japan 18% Source : Exposium Emballage 2002 With the exception of the glass and metal sectors, local production of packaging and containers is highly fragmented with mostly small- to medium-sized companies specializing in niche areas of the market: Number of companies Employees Turnover Investments Plastic 303 Paper/Cardboard 338 Glass 21 Metal 60 Wood 230 Total 952 41,000 5,810 415 43,000 6,435 296 14,500 2,295 170 14,700 2,700 105 12,800 1,545 42 126,000 18,785 1,028 31 Export Share 27.3% 12.4% 19.8% 31.7% 20.3% 21.2% Source : SESSI ; figures in US$ millions Packaging Materials Share by Sector: Paper is the most widely used material in packaging (31%) followed closely by plastics (30%), glass (16%) metal (15%), and wood (8%). Market Share by Packaging Material Metal 15% Wood 8% Paper 31% Glass 16% Plastic 30% source: Profound 2002 32 3.2 Paper Packaging Paper packaging is a stable, mature industry comprised mostly of small- to medium-sized firms of less than 100 employees. The 13 firms with over 250 employees account for a little more than half of total turnover in the sector (54%). Despite the important role of small, local providers, it has been apparent over the review period that there is a movement towards greater concentration in the sector, as mergers and acquisitions are multiplying and suppliers are increasingly partnering in the hopes to become more competitive internationally. Major Local Paper/Cardboard Producers: Company Ownership Smurfit Socar International Paper S.A. Kayserberg Packaging Ahlstrom Packaging Smurfit Cellulose du Pin Cascades S.A. Emin Leydier Rochette Cempa Ondule Cenpac Smurfit International Societe Papetiere David Smith France Ahlstrom Industries Smurfit Int’l France Les Industries Paperboad Finel La Rochette Emballage Groupe Gasgogne Turnover 2002 (US$ Millions) 514 428 278 246 239 183 177 171 142 Source: Expansion 2002 – Palmares des Entreprises The corrugated paper format dominates the paper packaging market, with almost a three-fourth’s volume share and over half of the total market value: Paper Packaging Share by Format Paper 9% Flat paper 19% Corrugated 72% 33 Source: FEFCO 2001 Value shares by Packaging Type Paper bags 5% Liquid food packaging 7% Other 11% Corrugated boxes 57% Folded Cardboard 20% source: FFC-FNTP-ONDEF 2001 34 3.3 Plastics Packaging Plastics packaging, the second largest sector behind paper/cardboard, is highly valued by many end -users clients for its flexibility, transparency, and wide range of use in different formats. New plastics innovations have led to more resistant, thinner, and shock-resistant material, allowing PET bottling formats to penetrate the beer market. In addition, plastic packaging is used increasingly to condition products in the food/beverage and personal care sectors. Major Plastics Packaging Suppliers (ranked by Turnover): Company Ownership Sealed Air S.A. Guillin Emballages Cebal S.A. Groupe Barbier Ets Polyflex Autobar Flexible France Soparil Wipak Gryspeert Linpac Plastics Pontivy S.A.. Rexam France Graham Packaging France Sealed Air BV Groupe Guillin Financiere Europeenne Barbier Familly Carnaud Metalbox Autobar Holding Pechiney Flexible Packaging Toray Industries Inc. Lin Pac France Rexam Sofab Graham Packaging Europe Turnover 2002 (US$ Millions) 229 224 200 153 138 131 114 97 95 87 54 Source: Emballage magazine December 2002 Extrusion remains the principal transformation method of plastic packaging with roughly half of total local plastics production, followed by blow-molding. Injection plays a relatively minor role, and has seen its production share decrease dramatically over the course of the last fifteen years. 35 Production share by transformation method Injection 9% Other 9% Extrusion 50% Blow molding 32% source: SESSI The overall plastics packaging market is relatively evenly-distributed between the principal packaging container types, with bottles, caps and lids, bags and sachets, and boxes holding a lion’s share of the overall market. Value Share by Packaging Type Others 17% Bags 23% Bottles 22% Boxes 15% Caps and lids 23% source: SESSI; total market value estimated at US$ 4.9 billion 36 Volume share by Packaging Type Others 13% Bags, sachets 37% Bottles 28% Caps and lids 12% Boxes 10% Source: SESSI; 2002 total market volume estimated at 1,350 tons 37 3.4 Glass Packaging French glass production ranks second in Europe only to Germany in terms of size and importance, as local production is largely driven by export markets. The glass packaging market is highly concentrated with the top five firms accounting for over two-thirds of total employment and over three-fourths of market turnover. In particular, the two largest producers, St. Gobain Emballages and BSN Glasspack, dominate the market accounting for more than half of total production. Furthermore, glass suppliers are seeking to overhaul their existing industrial structure in favor of new electrical machines with state-of–the-art servo-control systems. This renewal should allow glass packaging manufacturers to improve the flexibility of their production processes to allow for faster changeovers and lower overall unit costs and downtime. Major Glass Packaging producers (ranked by Turnover): Company Saint Gobain Emballage BSN Glasspack Saint Gobain Desjonqueres Verreries Pochet et du Courval VMC Societe Autonome de Verrerie Verreries de Masnieres Verrerie d’Albi Societe Verdome Ownership Vertec CVC Capital Partners Saint Gobain Emballage Pochet S.A. BSN Glasspack Desjonqueres Family Bormioli Rocco e Figlio Spa.(IT) Saint Gobain Emballage BSN Glasspack Turnover 2002 (US$ Millions) 588 535 386 169 125 116 81 67 65 Source: Emballage magazine 2002 The main end-user markets for glass containers are the beer, wine and digestive markets. Colored bottles hold a dominant position in overall production, with a share exceeding 60%. 38 Value Share by End-User Market other 22% wine and digestives 36% water 5% spirits 5% beer 32% source: CSVM 2001; principal food and beverage end-user markets (2002) Production Share by Packaging Type Jars 10% Flasks Other 3% 6% Non-colored bottles 18% Colored bottles 63% source: FEVE 2001 39 3.5 Metal Packaging The metal packaging industry is highly concentrated, comprised mostly of subsidiaries of large, multinational conglomerates, which account for over twothirds of sales and the bulk of total exports. The principal end-users are in the food and beverage segment, mostly in canned food and beverages. Small-to medium-sized suppliers are present in complementary markets such as corking, aerosols, cosmetics, and chemical products. Exports are the major motor of growth for metal packaging manufacturers, accounting for over 30% of total value sales. Environmental and strict hygienic standards are driving innovation in the sector, as manufacturers seek to reduce packaging waste and increase recyclables from the source. The overall market is estimated at € 2.2 billion. Metal cans, for both food and beverage, represent over half of all value sales in the sector. However, the can market is expected to decrease 10% over the forecast period as flexible, aluminum packaging is gaining favor with end-user clients not to mention the increasing popularity of plastic pouches. Major Metal Packaging Suppliers (ranked by Turnover): Company Crown Cork Company France Continental Can France Impress Metal Packaging Ferembal La Francaise de Devp’t de la boite boisson Pechiney Emballage Flexible Europe Pechiney Emballage Alimentaire S.P. Metal France Rexam Beverage Can France Ownership Crown Cork USA Continental Can Europe Impress S.A. -Carnaud Metalbox Turnover 2002 (US$ Millions) 525 153 142 132 126 Pechiney 93 Pechiney 79 S.P. Metal Rexam Plc 72 63 Source : Emballage Magazine December 2002 40 The food and beverage segments are by far the largest customer bases for metal packaging containers with almost an 80% value share. Metal food and beverage cans account for almost half of total market sales in this category. Major End-User Segments (% value sales) Health and Beauty Chemical 9% 13% Food 49% Beverage 29% source: Sessi 2002 Product category (% of total value sales) Other 22% Food Cans 30% Barrels 5% Industrial Packaging 8%Cork and lids 16% Beverage Cans 19% source: Sessi 2002 41 3.6 Wood Packaging The wood packaging industry has shown little growth since the early nineties, and relatively speaking, is a minor player in the French packaging market (8.2% of value sales). Recent restructuring has led to mergers of many smaller producers, particularly in light wood packaging, where increased competition from paper and plastics packaging has eroded market share and sales. Major Wood Packaging Suppliers: Company Ownership Sequin Moreau et Compagnie Nature Bois Emballages Beynel Manustock Tonnellerie Vicard Tonnellerie François Frères Tonnellerie Radoux S.A. Sabaté Diosos N.B.E. Beynel et Compagnie Groupe Vicard SCI La Demigniere Sabaté Diosos Turnover 2002 (US$ Millions) 67 42 41 27 26 25 Source: Emballages Magazine December 2002 For the most part, any growth in this industry is driven by barrel and cask production used in winemaking. Two-thirds of all wood packaging exports are used in the wine industry, with overall production is this customer segment having tripled over the past five years. Value Market Share by Packaging type Other 19% Boxes 6% Palettes 30% Light Wood Packaging 16% Barrels and Casks 29% Source: SESSI 2002 42 IV. THE FOOD INDUSTRY For the purpose of this report, the analysis covers the following sub-sectors in the food industry: § § § § § § § § § § § § § § § § § 4.1 Bakery product Baby foods Canned food Confectionary Chilled food Dairy products Dried food Frozen foods Ice cream Noodles Oils and fats Ready meals Sauces, dresses and condiments Savory snacks Snack bars Soups Spreads Food Industry Overview The packaged food market in France continued to show steady growth in 2002, growing in value terms to roughly US$ 53.4 billion, a 2.4% increase over the previous year. Despite waning consumer confidence and a general economic slowdown, the market is expected to continue to grow at a mature annual rate of 1-3% over the next three years. Dairy and Bakery Products The dairy and bakery sectors accounted for over half of the overall packaged food market, both in terms of volume and value sales. These sectors were driven by further segmentation of product offerings particularly in breakfast cereals, bakery goods, “fromage frais” not to mention emerging niche areas such as fruit juice flavored milk drinks, fermented dairy drinks, and cheese snacks. Trend towards Convenience Recent socio-economic trends indicate a fundamental shift in consumer behavior towards “on-the-move’ and snacking consumption. Evolving demographics, such as increasing number of working women, the growing number of single households, rising disposable incomes have led to a general increase in the demand for products that are easily prepared and consumed. This trend is 43 particularly evident in categories such as ready meals (4% increase in value sales), chilled food (11% growth), prepared sauces (4% annual growth rate), snack bars (4.5% increase in value sales), and ready-to-eat baby food (10% annual increase), which is driving new packaging innovations and new investment in specialized machinery adapted to these changing requirements. Value vs. volume growth As volume sales show signs of maturity, food producers are focusing on value growth by developing new packaging formats. In this respect, innovative packaging allows manufacturers to increase product differentiation in order to target more specific customer segments and demand higher price premiums. In this respect, equipment suppliers with specialized machinery or manufacturers capable of customizing their technology rapidly are seeing their market opportunities multiply. High growth segment: Plastic tray packaging The plastic tray packaging market is expected to grow over 50% during the forecast period to reach 14 billion units in 2006. Form, fill, and seal machinery is expected to increase its market share over pre-formed packaging, as end-user clients integrate new FFS technology into production lines, particularly in the dairy and bakery segments. French Plastic Food Tray Market 2002: Market size 9.5 billion units FFS 44% Preformed 56% 44 French Plastic Food Tray Market 2006: Est. Market Size 14 billion units FFS 48% Preformed 52% source: Emballages Magazine, November 2002 4.2 Key Players Top Food Producers in France – 2002 Consolidated Results Company Predominant Business Sales (millions) 1USD=1€ Euros US $ Nestlé France Dairy, confectionary, chocolate, prepared meals 4,257 4,257 Beghin Say Sugar 1,871 1,871 Pomona Processed vegetable and meat 1,860 1,860 Socopa Meat processing 1,827 1,827 Fromageries Bel Processed cheese 1,741 1,741 Unibel Processed cheese 1,741 1,741 Roquette Freres Dairy, cheese 1,670 1,670 Danone France Dairy and confectionary 1,591 1,591 Groupe Lactalis Dairy products 1,581 1,581 Unilever Best Foods France Ready meals, confectionary, dairy, sauces 1,499 1,499 Société LDC Processed meat 1,348 1,348 Lu France Bakery 1,277 1,277 Kraft Foods France Confectionary, Chocolates (Coffee) 1,026 1,026 Source: COFACE – Top 250 Food producers. 4.3 Summary of Interviewed Companies 45 Nineteen companies were interviewed in the food industry. For the purpose of this report, food producers were chosen from the sub-sectors with the most potential for packaging machinery investment, including the bakery, dairy, meat processing, and ready meals segments. For the most part, the end -users surveyed provided candid responses to our questions. The breadth and depth of information provided varies widely, depending on individual company policies governing external communications. Information concerning capacity utilization and machine quantities, and to a certain extent purchasing behavior, were described in more general terms as many companies considered the specific information to be for internal-use only. Market Structure: According to the information gathered during the interviews, manufacturers from Germany, France, and Italy account for the bulk of the packaging machinery installed base. German and French machinery shares are estimated at roughly one third each, followed by Italian machinery with roughly a fifth of the installed base of the surveyed companies. Estimated Installed Packaging Machinery Shares by Country of Origin 2% 3% 5% France 3% 30% 7% Germany Italy Spain Switzerland 20% U.K. 30% Japan Scandinavia Competitive Structure: Our research findings indicate that the major French packaging machinery manufacturers are concentrated primarily in the food industry. Sidel is the clear market leader in PET blow-molding equipment for liquid dairy products. Sidel is also present in many other machinery categories through its ownership positions 46 in specialist manufacturers, Cermex, Remy, La Girondine, and Hema Technologies. Remy, Hema, and Serca are leading players in the filling and capping machinery segment. Cermex appears to hold a leadership position in the end-of-line machinery market, though Italian specialists Ocme and Acme show a strong penetration rate among the companies interviewed. French supplier Mécaplastics S.A. has a good market share in the thermoform, fill, and seal machinery market, especially in the dairy and bakery end-user segments. Other key players include German manufacturers, Erca Formseal and Multivac, both of which sell a majority of the equipment for thermoforming processes. Krones, the bottling line manufacturer, showed strong presence in the labeling machinery segment. Despite relatively low penetration rates, U.K. and Spanish suppliers are gradually selling more and more equipment, competing on low price in areas such as film and flow wrapping equipment. Market Drivers: Factors Influencing Purchasing Decisions: 1. 2. 3. 4. 5. Reliability and durability Servicing, availability of local staff and spare parts Previous experience with supplier Versatility and flexibility Brand reputation It is important to note that the companies interviewed for this report, for the most part, are not highly price-sensitive. Pricing remains an important factor, but is balanced among a number of other factors mentioned above. In many cases, end-users indicated that they were willing to pay a price premium for highly reliable and durable equipment. Customers’ Assessment of Packaging Machinery Suppliers: Given the highly concentrated nature of the French food industry, many customers showed a preference for reliable, high production machinery to ensure that lines do not break down and production quotas stay on track. To date, German machinery is the top seller in this segment, backed by a quality brand reputation. In order to compete, PMMI members would need to compete with this branding, as well as take advantage of the poor reputation that some interviewees had of German suppliers that lacked in after-sales servicing, which is considered to be more expensive and slower than Italian and French suppliers. 47 The survey results indicate that French machine suppliers have good reputations for overall machine quality and versatility as well as effective after-sale servicing. Furthermore, the survey showed that many smaller French suppliers benefit from strong local relationships with and proximity to end-user customers, particularly in the Brittany region, which has a strong concentration of food and dairy production. Best Prospects: Our survey and research findings indicated investment plans and specific sales opportunities in the following machinery categories: Horizontal form, fill, and seal machinery Cartoners of all kinds Case packaging machinery Filling line machinery Flowpacking machinery Palletizing machinery Bag fill and seal machinery Film packaging machinery Thermoform, fill, and seal machines Filling machines, semi-viscous Coding machines Labeling machines Detection equipment Heat sealing machinery Automated end-of-line machinery Wraparound machinery Purchasing Potential: Purchasing potential for the surveyed end-users is estimated to exceed US$ 100 million over the next three years. For the most part, our findings indicate that many major customers plan to move ahead with machinery investment plans, including upgrading and automating installed capacity. Despite an unfavorable economic environment, a number of companies interviewed, particularly in the meat processing, ready meals, dairy, and bakery segments, will be investing heavily in production capacity increases and line extensions over the forecast period. 4.4 Company Profiles 48 Amora Maille Industry: Food Sub Industry: Cold sauces Location: Chevigny production site Size: (2002 sales) Est. US$ 250 million Specific Business Filling line machinery for Opportunities: sauces; end -of-line equipment A) Company Description: Amora Maille, the cold sauce division of Unilever Best Foods France, produces over 56,200 tons of cold sauces including mustard, ketchup, mayonnaise, and vinaigrette for the French and European markets. Amora Maille, one of France’s largest producers of cold sauces for mass consumption, markets it products under the Amora and Maille brand names in most European markets. It is estimated that roug hly three-quarters of its Dijon production is sold domestically, with the remainder exported to the European Union. B) Main Products Produced and how are they packed: Amora Maille sauces are packaged in glass containers of various sizes and formats, with aluminum and/or plastic lidding and plastic shrink security films. C) Installed Packaging Machinery: Roughly 75% of Amora Maille’s packaging equipment at its Dijon site is of French origin, with the remainder being of German, Spanish, or Italian origin. Current Machinery Used Rinsing and Filling machines Capping and lidding machinery Labeling machines Cartoners, fill and seal Tray forming and fillers Palletizing, depalletizing Rinsing and positioning machinery Brand Hema Origin Zalkin,CVB France Krones Cermex, Ortor Cermex, Ortor Kettner (Krones) Cermex Sipac Germany France France Germany, France France 49 Italy D) Last Purchases of Packaging Machinery: No specific information was provided on recent machinery investment for the Dijon site. E) Future Packaging Machinery Ordering Plans (2003-2005): UBF Amora Maille indicated that machinery purchasing plans included important replacement machinery for a wide variety of its sauce filling lines including upgrading end -of-line grouping and palletizing equipment. Units Origin Machinery Complete filling line machinery (sauces) -French F) Motive of purchase Replacement Purchasing Policies and Financial Arrangements. The Dijon production site team develops recommendations for new and replacement equipment in collaboration with the machine purchasing director, Mr. Gabriel Berthias. Amora Maille determines the specifications and requests quotes from its primary machine suppliers. At least three proposals are compared for each machine category. Amora Maille generally purchases machinery directly with the manufacturer. Concerning repair, technical issues, and spare parts supply, it either works with the manufacturer or the country representative. Amora Maille requires that each supplier dedicate a technical representative to work with its internal technical staff on an ongoing basis. Payments schedules are structured according to industry standards and past experience with the suppliers. G) Factors That Influence Purchasing Decisions. 1/ Quality and reliability 2/ Adherence to specifications 3/ Servicing, availability of staff and spare parts 4/ Rapid delivery time 5/ Price in relation to quality H) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: UBF indicated that its Dijon facility has a long -standing relationship with its French machinery suppliers. For the most part, it considers this close working 50 relationship a key factor in its purchasing decisions. French machines are considered to be technically solid and reliable, with a better price in relation to quality than many comparable machines from Germany or Italy. The proximity of French machine manufacturers is yet another key factor in parts supplies and technical collaboration. UBF Dijon stated that it has little information on North American suppliers, and currently does not operate any American machines in its factory. I) Trade Show Attendance / Trade publication Information: UBF attends the major European trade shows, Emballage in Paris and Interpack in Dusseldorf. Purchasing executives consult the major trade publications: Emballage, Usine Nouvelle, R.I.A., and Process. The company also consults the Internet to gather specific product and company information. J) Specific Interests UBF would be interested in receiving product information concerning complete filling and packaging lines for sauces. K) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Web site: Amora Maille (Unilever Best Foods France) Mr. Emmanual Carette Director of Industrial Development, Dijon Site de Production de Dijon 48 quai Nicolas Rolin 21000 Dijon -France(33) 3.80.44.44.44 (33) 3.80.44.43.76 emmanuel.carette@unilever.com www.amora.com 51 Beghin Say S.A. Industry: Sub Industry: Location: Food Sugar Thumeries production facility; Nationwide: nine production facilities Size: (2002 sales) US$ 1.9 billion Purchasing US$ 350,000 potential: Specific Business Bag fill and seal machinery Opportunities: (sugar) A) Company Description: Beghin Say is France’s leading sugar refiner for both the mass and industrial markets. Industrial end -user segments include food, beverage, chemical, pharmaceutical, bakery products, animal food, and cosmetics. Beghin Say’s daily sugar production exceeds 15,000 tons. B) Main Products Produced and how are they packed: Product Molded sugar packs Sachets (crystal and powder sugar) Cases (0.5 and 1 kg) Individual portions Bags (5 to 50 kg) C) Brand Packaging Béghin-Say Flat cardboard Béghin-Say Paper Béghin-Say Flat cardboard Béghin-Say Flat and corrugated paper Béghin-Say Paper Installed Packaging Machinery: Machinery Brand/ Supplier Sachet filling machines (1 Bosch, ICA kg) Custom sugar molding Chambon Units Origin 7 Germany 23 Italy France 30 Sugar stick fill and seal Cartoning (1 kg) Cartoning (0.5 kg) Dosing Sugar enveloping -1 1 2 13 Japan Italy Italy U.S. Germany 3 Toyo Ciba Gammapack Jones RoseTheegarten 52 Average Specifications Age -10 1 15 15 130 to 140 tons/day 60 to 120 tons/day 60 tons/day 150 tons/day 60 tons/day 15 tons/day 45 tons/day Bag filling and closing D) Cetec 2 160 tons/day Origin Japan Future Packaging Machinery Ordering Plans (2003-2005): Machinery Bag fill and seal F) 10 Last Purchases of Packaging Machinery: Machinery Brand Sachet fill and seal (sugar stick) Toyo E) France Quantity Origin Purpose 1 Replacemen US$ 350,000 t France Budget Purchasing Policies and Financial Arrangements. In terms of financial arrangements, Beghin Say generally contracts directly with the machine manufacturer though they have used the in-country agent/distributor as an intermediary in specific cases. Typical financial arrangements include a down payment upon ordering, a 30-40% payment upon delivery, and the remaining balance within 60-90 days. G) Factors That Influence Purchasing Decisions. Beghin Say indicated that it places the most importance on acquisition price. The interviewee explained that Beghin’s core market has been declining at a yearly rate of 4-5%. As a result, the company has been cutting purchasing budgets and squeezing its machine suppliers for more price discounts. 1/ Price 2/ Servicing, availability of local staff and spare parts 3/ Reliability and durability 4/ Production speed 5/ Development and delivery speed H) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: Beghin Say indicated that most of its installed base is customized machinery that operates with one type of material and one (or two) packaging formats. Given the nature of its production process (high volume, one product), machine flexibility in terms of changeover time and handling of different materials is not important. 53 Beghin’s sugar packaging for its large formats (molds) is specific to the French market, which represents over 50% of its overall turnover. There are only two machine manufacturers that provide equipment for this packaging process: Chambon S.A. (French) and Elba (Dutch). For small sugar packaging formats, Beghin Say works with German and Italian suppliers specializing in this equipment, and whose machines generally meet Beghin’s strict specifications. The interviewee does not believe there are any North American manufacturers who provide these types of machines. Beghin Say has two U.S. machines manufactured by Jones Inc. used in the production of small, rectangular sugar packages (5 to 10 grams). The interviewee expressed concern over the size of many U.S. machines, as it was mentioned that U.S. machines are perceived as too cumbersome for Beghin Say’s factories. European machines tend to be more compact and ergonomically-adapted to European production sites. Beghin Say’s evaluation of packaging machinery by country of origin: Origin United States Germany Italy Japan I) Technology Very Good Very Good Good Very Good Flexibility Good Good Good Good Service Good Poor Good Good Price Good Expensive Average Average Trade Show Attendance / Trade publication Information: Beghin Say decision-makers attend Emballages in Paris and Interpack in Dusseldorf to gather supplier information. The company’s principal information sources are Emballage magazine (both the paper and web versions) and the Emballage trade show web site (www.emballage2002.com). J) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email : Web site : Beghin Say S.A. Jean-Michel Lanuque Director, Industrial Packaging 12 rue Joseph Béghin 59239 Thumeries -France(33) 3.20.62.45.47 (33) 3.20.86.34.34 jlanuque@fr.beghin-say.com www.beghin-say.com 54 Bonduelle S.A. Industry: Sub Industry: Location: Food Prepared vegetables Lille (headquarters); Twelve production sites nationwide Size: (2002 sales) US$ 1.3 billion (consolidated) A) Company Description: Bonduelle S.A. is positioned as France’s premier producer of prepared vegetable products, and the number one supplier of canned vegetables in Europe. In 2002, the company saw its consolidated turnover increase by almost 20% to reach US$ 1.3 billion, fueled by particularly dynamic domestic and export markets. Bonduelle’s French operations include a headquarters in Lille and 12 production sites located throughout the country. Its principal markets are France (roughly 50% of total turnover), the E.U., and Latin America. Major brands include Bonduelle, Cassegrain, and Marie Thomas. B) Main Products Produced and how are they packed: Bonduelle produces approximately 700,000 tons per year of fresh, frozen, and canned vegetable products. Packaging materials include: flexible plastic formats, plastic trays, shrink film wrap, metal cans, glass jars, aluminum lids, sleeve wrap, and carton boxes. C) Installed Packaging Machinery: Bonduelle communicated the following information regarding its installed packaging machinery base: Current Machinery Used Thermoforming machinery Labeling and marking equipment Tray and carton over wrapping Palletizing equipment Stretch wrapping equipment Conveying equipment D) Brand Multivac, Meca Systemes Krones, PE Prasmatic Condi, New Tech ITW Safime Last Purchases of Packaging Machinery: 55 Origin Germany, France Germany, Italy Italy France U.S. France Bonduelle did not provide specific information on past machine purchases or average machinery age. E) Future Packaging Machinery Ordering Plans (2003-2005): Bonduelle’s core market is experiencing double digit growth, particularly in the canned goods segment. The company indicated that it has investment plans for new production line e xtensions and that it will be investing heavily in an assortment of new packaging equipment. F) Purchasing Policies and Financial Arrangements. Blonduelle’s purchasing process is centralized in its Lille headquarters. The purchasing manager for production equipment works directly with the marketing department and individual site development managers to identify investment requirements. Blonduelle consults at least five manufacturers from its supplier database. Often, it will request site visits in order to view the equipment functioning in a production environment. Blonduelle requires that machinery repair take place within 24 hours. Financing is structured to provide down payments at the time of ordering and the balance 60-90 days after installation. G) Factors That Influence Purchasing Decisions. 1/ Price in relation to quality 2/ Rapid Repair and Servicing 3/ Reliability 4/ Delivery terms 5/ Flexibility H) Comments on Preferred Brands and Perceptions of North American Equipment: Blonduelle i ndicated that European packaging equipment supply was sufficient for its production requirements. In this respect, it was mentioned that North American suppliers suffer from the perceived distance between their production facilities and European end-users. In the interviewee’s opinion, it is critical for a supplier to have a European, if not French presence, if it is to increase its market penetration. Proximity is also particularly important for rapid and efficient aftersales servicing and parts supply. Bonduelle’s evaluation of packaging machinery by country of origin: 56 Origin France Germany Italy I) Technology Very Good Very Good Good Flexibility Good Good Good Service Good Average Good Price Average Expensive Average Trade Show Attendance / Trade publication Information: Blonduelle regularly attends Emballage/IPA and Interpack trade shows, as well as the C.F.I.A. regional show in Rennes, France. The company subscribes to Process, R.I.A., and Emballage trade publications (both paper and online versions). J) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Web site: Bonduelle S.A. Mr. Patrick Socha National Packaging Director rue Nicolas Appert B.P. 173 59653 Villeneuve d’Ascq -France(33) 3.20.43.61.92 (33) 3.20.43.60.10 Patrick.socha@bonduelle.fr www.bonduelle.com 57 Brossard S.A. Industry: Sub Industry: Food Industrial cakes and biscuits Location: Pithivier production site Size: (2002 sales) US$ 171 million Specific Business End-of-line equipment: Opportunities: grouping, over-wrapping, palletizing A) Company Description: Brossard S.A. is a major producer of non-refrigerated industrial cakes, cookies, and biscuits (recently merged with Saveurs de France S.A). Brossard’s cakes are marketed under the Brossard brand name mostly for the domestic market (95% of turnover). The Pithivier site is the primary production facility for Brossard cakes and pastries. B) Main Products Produced and how are they packed: Brossard packages its products in plastic film, aluminum and polyethylene trays, and carton boxes. C) Installed Packaging Machinery: Current Machinery Used Brand Horizontal flow pack machinery Record, Au Couturier Carton form, fill, seal machinery Ila Pack Labeling and marking -machinery Case forming and grouping Cermex, Ixmanu Palletizing equipment Cermex, Ixmanu D) Origin Italy, France Italy English French French Last Purchases of Packaging Machinery: Brossard indicated that it recently invested in replacement flow pack machinery. Average machinery age is estimated to be roughly 10 years old. E) Future Packaging Machinery Ordering Plans (2003-2005): Brossard mentioned that it has a number of machinery investments on hold due to an uncertain economic environment in France in the short term. It expects to authorize machinery replacement in 2004, including the automation and upgrading of its end-of-line equipment. 58 F) Purchasing Policies. Brossard’s technical director is responsible for packaging machinery investment planning for the five Saveurs de France-Brossard production sites (four frozen food production; one non-refrigerated cake production). Each production facility team identifies machinery needs on a yearly basis, and submits a proposal to the Pithivier site technical manager for analysis and approval. When evaluating an equipment investment, Brossard consults its list of existing suppliers - mostly European and Japanese - and contacts at least three manufacturers with a request for proposal. Brossard prefers to purchase machinery directly from the manufacturer. All equipment investments are financed internally, and payment schedules are structured according to industry standards and previous experience with the supplier. G) Factors That Influence Purchasing Decisions. 1/ Servicing, availability of local staff and parts 2/ Previous Experience with supplier 3/ Quality (reliability and durability) 4/ Price H) Comments on Preferred Brands and Experience with North American suppliers: Brossard mentioned that the only experience it had with a North American supplier was with Well Metron (light film wrapping), which was represented by the French distributor Dem. The supplier relationship fell through due to difficulties associated with after-sales servicing and spare parts supply. Brossard emphasized the importance of close working relationships with its packaging machine suppliers, including ongoing cooperation between the machine manufacturer’s technical staff and each site’s maintenance team. Supplier relationships are essential to winning future machinery orders, and can act as a barrier to entry for new suppliers. Brossard’s evaluation of packaging machinery by country of origin: Origin France Italy U.K. Technology Good Good Average Flexibility Good Good Good 59 Service Good Good Average Price Fair Average Fair I) Trade Show Attendance / Trade publication Information: Brossard attends the Emballage/IPA trade show in Paris, as well as the Interpack show in Dusseldorf. It also regularly attends the regional packaging show in Lyon, France. The company regularly consults Emballage magazine and the Internet to gather company and product specific information. J) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Web site: Brossard S.A. Mr. Jean-Claude Marie-Antoinette Technical Manager rue Gare des Marchandises 45300 Pithivers -France(33) 2.38.06.12.50 (33) 2.38.30.33.05 jeane-claude.marie-antoinette@brossard.fr www.brossard.fr 60 Cadbury France Industry: Sub Industry: Food Confectionary products (chocolate, chewing gum, candy) Location: Blois production facility; three production sites nationwide Size: (2002 sales) US$ 600 million (France) A) Company Description: Cadbury France is the French subsidiary of British multinational Cadbury Schweppes, and is the leading producer of sugar confectionary products in the French market. Cadbury France’s nationwide operations include three production facilities and an administrative headquarters in Blois. Cadbury France products are marketed under French brand names (La Pie Qui Chante, Poulain, Vichy…) targeted mostly for domestic consumption. B) Main Products Produced and how are they packed: Cadbury France’s confectionary products are packaged in a wide range of materials including flexible plastic packaging formats, aluminum and paper wrap, and carton. C) Installed Packaging Machinery: Cadbury did not provide specific information on its installed machinery base. It did indicate that most of its equipment is of German, French, Italian, or Dutch origin. D) Purchasing Policies. Each production site acts as a decision-making unit, consulting both the French headquarters in Blois and corporate headquarters in the United Kingdom on budgetary and marketing matters. Machinery replacement plans are defined on a yearly basis by each production site team and investment proposals are submitted to the French and corporate headquarters for analysis and final approval. For new machinery purchases, existing suppliers are contacted for initial quotes. At least three suppliers are consulted and compared per machine category. E) Factors That Influence Purchasing Decisions. 61 1/ Quality and reliability 2/ Production efficiency 3/ Servicing 4/ Previous experience with brand F) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: Cadbury France commented that European packaging machinery supply was sufficient to meet its production requirements. Given its high production volume environment, it believes German technology to be the most reliable and durable equipment on the market. French and Italian machines, though considered slightly less robust than their German counterparts, are appreciated for their quality with relation to price. Cadbury France’s evaluation of packaging machinery by country of origin: Origin Germany Italy France Holland G) Technology Very Good Good Good Good Flexibility Good Good Good Average Service Poor Good Good Average Price Expensive Fair Fair Average Trade Show Attendance / Trade publication Information: Cadbury France attends the major European trade shows Emballage and Interpack. Trade publications are consulted but not on a regular basis. Internet is used for specific information on supplier product lines. H) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Web site: Cadbury France Mr. Jacky Papin / Mr. Daniel Pellot Packaging Machinery Purchasing Coordinators 2, rue de la Garbotiere 41013 Blois -France(33) 2.54.44.48.41 (33) 2.54.44.47.38 jacky.papin@csplc.com Daniel.pellot@csplc.com www.cadburyfrance.com 62 Candia S.A. Industry: Sub Industry: Location: Food Dairy: milk Lyon (head office); 11 production facilities nationwide Size: (2002 sales) US$ 888 million (consolidated) A) Company Description: Candia is Europe’s leading milk producer, with annual production exceeding 1.5 billion liters and a 30% value share of the French market. The company’s operations include a headquarters in Lyon and eleven production sites situated throughout the country. B) Main Products Produced and how are they packed: Product Milk Brand Candia, GrandLait, Croissance, Viva, Silhouette, Package Carton box, polyethylene bottle Candia indicated that roughly two-thirds of its production is packaged in carton « brick » containers, and the remaining third in plastic bottles. C) Installed Packaging Machinery: Current Machinery Used Blowing machinery (polyethylene) Filling machines – liquid for plastic bottles Form-fill-sealing machinery (carton “brick” packs) Palletizing, carton over wrapping machinery D) Brand Sidel, Stork Origin Remy, Serac France France, The Netherlands Sidel (Tetra Pak), France, Sweden Condi Cermex, Ocme, Acme France, Italy Last Purchases of Packaging Machinery: Machinery Brand Blowing; filling machinery Sidel, Remy 63 Country France E) Future Packaging Machinery Ordering Plans (2003-2005): Candia’s three year investment plan includes expansion of its blow-molding capacity to increase its plastic bottle production. F) Purchasing Policies and Financial Arrangements. Candia’s centralized purchasing department in Lyon coordinates packaging machinery investment for its 11 production sites. Each production site teams provides yearly machinery requirements according to new packaging formats and replacement needs. G) Factors That Influence Purchasing Decisions. 1/ Reliability and quality 2/ Production speed 3/ Servicing, availability of local staff and spare parts 4/ Previous experience with brand 5/ Compatibility with existing machines H) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: Candia’s evaluation of packaging machinery by country of origin: Origin France Italy Holland I) Technology Very Good Good Good Flexibility Good Good Average Service Good Good Good Price Fair Average Average Trade Show Attendance / Trade publication Information: Candia regularly attends the Emballage and Interpack trade shows to gather information on existing and potential suppliers. It also consults Process, RIA, and Emballage trade publications. J) Specific Interests Candia would be interested in receiving more information on North American packaging equipment, particularly concerning innovations in the area of thermoform, fill, and seal. K) Contact Information: Company Name: Cedilac-Candia S.A. 64 Contact: Position: Address: Telephone: Fax: Email: Web site : Mr. Philippe Tournemelle Director of Purchasing - Packaging 42, cours Suchet 69286 Lyon Cedex 02 -France(33) 4.72.40.52.52 (33) 4.72.40.51.35 philippe.tournemelle@candia.fr www.candia.fr 65 Cogesal Miko France Industry: Food Sub Industry: Frozen food; ice cream Size: (2002 sales) Est. US$ 150 million Purchasing US$ 500,000 potential: Specific Business Robotic palletizing Opportunities: equipment A) Company Description: Cogesal Miko France is a fully-owned subsidiary of Unilever N.V. The company’s French production facility manufactures over 100 million liters of ice cream for both global Unilever brands (Cornetto, Miko, Carte d’Or) and private label accounts. B) Main Products Produced and how are they packed: Unilever brand ice creams are packaged in plastic containers, individual paper and aluminum formats in carton boxes. C) Installed Packaging Machinery: Below is a representative example of the packaging machinery used in Cogesal Miko’s ice cream production: Current Machinery Used Measuring and dosing equipment Case and tray form, fill, and seal Film wrapping machinery Grouping and film over wrapping machinery D) Origin Brand Atea, Graham -- Average Age Cama, Cermex Italy, France New New-5 Haggmann Germany New-5 Schubert, Germany, Italy, New Vortex, Cama, France Cermex Last Purchases of Packaging Machinery: Cogesal Miko is in the process of upgrading its installed packaging equipment base. An estimated 80% of the new packaging machinery has already been designated. E) Future Packaging Machinery Ordering Plans (2003-2005): 66 Machinery Origin Motive of purchase Palletizing equipment French, Italian Automation US$ 500,000 F) Estimated Budget Purchasing Policies. Machinery investments are determined over a three-year time frame. The production site team develops its machinery investment plan in conjunction with Unilever’s marketing department. Final investment proposals are submitted to Unilever’s corporate headquarters for final approval. Cogesal Miko indicated that it consults at least three suppliers and selects at least two suppliers for each machine category. Payments are scheduled and disbursed through Unilever’s centralized purchasing office in France. G) Factors That Influence Purchasing Decisions. 1/ Reliability 2/ Price to quality ratio 3/ Compatibility with existing equipment 4/ Previous experience with brand H) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: Cogesal Miko commented that European packaging machinery supply was sufficient for its production and processing requirements. Most of its installed machinery base is of French and Italian origin, with some German equipment. For the most part, the technical reliability and sophistication of European machines provides it with a competitive edge over North American equipment, which is perceived as being less flexible and poorly adapted to European standards and safety measures. Cogesal Miko’s evaluation of packaging machinery by country of origin: Origin France Germany Italy I) Technology Very Good Very Good Good Flexibility Good Good Good Service Good Poor Good Price Average Expensive Good Trade Show Attendance / Trade publication Information: The company regularly attends the two major European packaging expositions, Interpack and Emballage/IPA. It also attends the C.F.I.A. trade show in Rennes 67 (Brittany region). It consults both the paper and electronic versions of Process and Emballages magazine. J) Specific Interests Cogesal Miko would be interested in receiving product information on automated palletizing machinery. K) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Web site: Cogesal Miko France (Unilever N.V.) Mr. Bruno Mulac Director of Engineering 2 rue Malgras Z.I. de Trois Fontaines -France(33) 3.25.07.35.35 (33) 3.25.07.55.75 bruno.mulac@unilever.com www.unilever.fr 68 Fleury Michon S.A. Industry: Sub Industry: Food Ready meals, cold cuts, salads, prepared vegetables Location: Brittany Size: (2002 sales) US$ 513 million (consolidated) Purchasing Est. US$ 5-10 million potential: Specific Business Complete packaging line Opportunities: (cold cuts); micro-bacterial detection equipment A) Company Description: The Fleury Michon group’s two major divisions: cold cuts; and prepared meals and vegetables, have shown dynamic double digit growth over the past three years. Fleury Michon’s operations include a head office and seven production sites located in Northwestern France. Of the seven production facilities, four are dedicated to cold cut production and three to prepared meals and vegetables. B) Main Products Produced and how are they packed: Fleury Michon products are packaged in a wide range of materials including: thermoformed plastic trays, carton, flexible plastic packaging, and aluminum trays. C) Installed Packaging Machinery: Fleury Michon estimated that roughly 40% of its installed packaging base is of French origin, 30% Germany, and 30% Italian. Below is a cross-section of the type of packaging machinery used in the company’s cold cut and vegetable production: Current Machinery Used Thermoforming machinery Heat sealing machinery Vertical sachet fill and seal Brand/Supplier Multivac, Tiromat Mondini Rovema, Thimmonier (Doypack) Carton form, fill and seal Cermex Sleeve/film wrapping machinery Thimmonier, Cermex 69 Origin Germany, France Italy France France France Overwrapping, grouping End-of-line D) Ocme, Cermex Thimon Last Purchases of Packaging Machinery: Machinery Complete packaging line for cold cuts E) Italy, France France Reason Country New Production France, Germany, facility: Brittany Italy Future Packaging Machinery Ordering Plans (2003-2005): Machinery Units Origin Motive of purchase Detection machinery (bacterial) Sleeve/film wrapping for meat trays --- New line --New Line --- F) -French Estimate Budget Purchasing Policies and Financial Arrangements. Each production site acts as its own decision-making unit regarding packaging machinery investment. New and replacement machinery requirements are decided upon according to new market- and/or technology- driven needs as determined by the Fleury Michon’s marketing and research and development departments. In conjunction with its centralized purchasing office, each production site teams acts upon these new requirements by evaluating and comparing technology from its existing suppliers. For packaging equipment investment, the site team headed by the local production director, consults suppliers with whom they are familiar. If existing suppliers are unable to meet the purchasing criteria, then new suppliers are consulted. Fleury Michon requires that each machine supplier make available a technician for servicing and repair in less than 24 hours. In terms of machine purchasing, the company prefers to deal directly with the machine manufacturer. Payment schemes are developed on a case-by-case basis. Generally, a down payment is provided upon order, and the balance paid within 60-90 days after installation. G) Factors That Influence Purchasing Decisions. 1/ Quality and reliability 2/ Sevicing, availability of staff and spare parts 3/ Adherence to specifications 70 4/ Delivery terms 5/ Price H) Comments on Preferred Brands and Existing Business Arrangements With Packaging Equipment Suppliers: Fleury Michon commented that its existing supplier base of French, Italian, and German machine manufacturers provided high-quality machinery adapted to its diverse production needs. French suppliers are appreciated for rapid and efficient servicing as well as for their innovations in the flexible packaging domain. German machines are considered robust, but less flexible and versatile and more expensive than Italian equipment. It was also mentioned that servicing and spare parts supply are slow and often expensive with German suppliers. Fleury Michon requires that its suppliers designate a technician to work with its internal maintenance staff on an ongoing basis. It commented that this factor favors its existing suppliers (particularly French), which generally have longstanding working relationships with its sites’ staff. Fleury Michon’s evaluation of packaging machinery by country of origin: Origin France Germany Italy I) Technology Good Very Good Good Flexibility Fair Average Good Service Good Poor Average Price Fair Expensive Average Trade Show Attendance / Trade publication Information: Fleury Michon attends the two major European packaging trade shows – Interpack and Emballage/SIAL. In addition, it attends the C.F.I.A. show in Brittany. Fleury Michon regularly consults trade publications including Emballages magazine, Process, and “Revu des Industries Agroalimentaire” (R.I.A.). J) Specific Interests Fleury Michon is interested is receiving information on innovations in the areas of individual and convenience packaging. K) Contact Information: Company Name: Contact: Position: Address: Fleury Michon S.A. Mr. Bruno Le Goallec Technical Director B.P. 1 71 Telephone: Fax: Email: Web site: 85707 Pouzanges Cedex -France(33) 2.51.66.32.32 (33) 2.51.65.82.33 legoallec.bruno@fleurymichon.fr www.fleurymichon.fr Purchasing Department: Contact: Position: Email: Mr. Luc Grillet Purchasing Manager Packaging grillet.luc@fleurymichon.fr 72 Fromageries Bel S.A. Industry: Sub Industry: Location: Size: (2002 sales) Purchasing potential: A) Food Dairy: cheese products Paris US$ 1.5 billion (consolidated) US$ 15 million (for forecast period) Company Description: Fromageries Bel S.A. is positioned as one of Europe’s largest producers and marketers of cheese products, with its ten French production facilities processing and conditioning over 235,000 tons per year. Fromageries Bel markets its cheese products under well-known French brands (La Vache Qui Rit, Babybel, Kiri, Apericube) in over 90 export markets. The company’s worldwide operations include 24 production facilities located on five continents. Roughly two-thirds of Bel’s French cheese production is used to meet local demand, with the remainder exported to neighboring European countries. Furthermore, Bel’s cheese products are renowned for their distinct individual packaging, which is closely associated with its brand image and product awareness. B) Main Products Produced and how are they packed: Fromageries Bel packages its six main cheese products in individually-wrapped plastic, aluminum and carton mini-formats. Most individual formats are grouped in carton boxes. The “Vache Qui Rit” cheese brand (roughly 50% of total yearly turnover) is packaged in mini-cheese aluminum formats. C) Installed Packaging Machinery: Below is a representative cross-section of packaging equipment used in Bel’s French production facilities: Current Machinery Used Thermoformers Horizontal form, fill and seal Dosing machines (fondue products) Horizontal flow pack machinery Brand Erca Formseal, Illig Mecaplastic, Kramer (CVS) --- Origin PFM Italy 73 Germany Germany Germany Cartoners Primary conditioning and dispensing machinery Group packaging and palletizing D) Cermex, small French suppliers Sapal (SIG), Kimaco, Corazza Cermex France Switzerland, Italy France Last Purchases of Packaging Machinery: Fromageries Bel indicated that it has invested heavily in packaging machinery (replacement and increased capacity) over the past five years, driven by new packaging innovations and particularly dynamic sales growth over the review period. The average age of its machinery base varies greatly. E) Future Packaging Machinery Ordering Plans (2003-2005): Fromageries Bel indicated that it is continuing to invest heavily in new production capacity and replacement equipment for its French production sites. It was mentioned that consolidated budgets for machinery investments would exceed € 15 million over the forecast period. Bel will be investing in most machine categories to handle new packaging formats and sizes, and to upgrade its installed base. F) Purchasing Policies. Fromageries Bel’s centralized purchasing department establishes yearly machinery investment plans according to recommendations from production site teams and the global marketing department. Once product specifications are developed, three to four manufacturers are consulted from an existing supplier list. Technical comparisons are carried out among at least three candidates, and are evaluated according to the criteria in section G. All machinery purchases are finance internally. Down payments are provided upon order, with the remainder 60-90 days after delivery. G) Factors That Influence Purchasing Decisions. 1/ Adherence to machine specifications 2/ Price to quality ratio 3/ Return on investment calculations 4/ Previous experience with supplier 5/ Servicing agreement 6/ Productivity H) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: 74 Bel indicated that most of its installed machinery base was of German (50%), French, or Italian origin. It was mentioned that European machines are welladapted to European production requirements, in terms of ergonomics, technical standards, as well as flexibility and versatility in handling different packaging formats. German machines are considered to be the highest quality and most reliable packaging equipment for the food processing market. Italian and French suppliers are competitive due to a fair price to quality ratio, even though the equipment is less robust than its German equivalents. Fromageries Bel tends to select specialist manufacturers in each machine category for their quality assurance and brand reputation. The company also selects a number of small local French suppliers, mostly in niche machine areas. The interviewee was familiar with U.S. machinery and indicated that North American packaging equipment is often perceived in France as being too cumbersome and poorly-adapted to multiple packaging requirements. European machines tend to be more technically sophisticated in this regard. Bel also commented that U.S. machines tend to be 10-15% more expensive than their European equivalents. Bel’s evaluation of packaging machinery by country of origin: Origin United States Germany Italy France I) Technology Good Very Good Good Good Flexibility Poor Good Good Good Service N/A Poor Good Good Price Expensive Expensive Fair Fair Trade Show Attendance / Trade publication Information: Major trade publications consulted include Process Magazine and Revu de Industries Agroalimentaire (RIA), both of which specialize in French food processing issues. Emballage magazine is also referred to for more general packaging information (i.e. new packaging trends and materials). Fromagerie Bel representatives attend both the Emballage/IPA and Interpack trade shows. J) Specific Interests Fromageries Bel would be interested in receiving detailed company and product information, particularly on new food packaging process technology (i.e. for soft cream cheese packaging). K) Contact Information: 75 Company Name: Contact: Position: Address: Telephone: Fax: Email: Web site : Fromageries Bel S.A. Mr. Jean Schneider Director of Purchasing – Packaging Machinery 12 cours Louis Lumiere 94300 Vincennes -France(33) 1.41.93.89.23 (33) 1.41.93.89.32 jschneider@fromageries-bel.fr www.fromageries-bel.fr 76 Harry’s France Industry: Sub Industry: Location: Food Industrial bakery goods Châteauroux production site Size: (2002 sales) US$ 324 million Purchasing US$ 1-2 million yearly potential: Specific Business Palletizing machinery Opportunities: A) Company Description: Harry’s France is the country’s largest bakery foods producer, holding roughly one third of the domestic bread and pastry market in overall value terms. The company has experienced strong growth, with average annual turnover increasing at a 10% rate over the review period. Annual production is estimated at 120,000 tons spread over five production sites nationwide. Products are sold in mass consumer markets under the Harry’s brand name. B) Main Products Produced and how are they packed: Harry’s France sliced bread and pastries are packaged in American-style plastic film sacks, plastic trays, and carton boxes. C) Installed Packaging Machinery: Harry’s France Chateauroux production site provided the following information on its installed packaging equipment: 1/ Sack fill and seal machines (Au Couturier, Record) 2/ Case fill and seal machinery, wrap around (Cermex) D) Last Purchases of Packaging Machinery: The company did not provide specific information o n past purchasing behavior; however, it did indicate that it had invested heavily in new equipment to increase its capacity due to strong growth in market demand. E) Future Packaging Machinery Ordering Plans (2003-2005): 77 Harry’s France indicated that it will be pursuing industrial expansion plans and will be investing several million euros a year in new packaging equipment over the next three years. F) Purchasing Policies and Financial Arrangements. With regards to new packaging machinery investments, each of Harry’s five production sites acts as its own decision-making unit. The site team develops yearly machinery investment plans, and consults machine manufacturers from its supplier list and the Internet. G) Factors That Influence Purchasing Decisions. 1/ Quality and reliability 2/ Productivity 3/ Servicing 4/ Price 5/ Rapid delivery H) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: Harry’s France commented that it has a preference for French and Italian packaging machinery, mostly due to their competitive pricing and strong servicing reputations. Harry’s France production facilities do not include any North American packaging equipment. Harry’s evaluation of packaging machinery by country of origin: Origin France Italy I) Technology Flexibility Very Good Good Good Good Service Good Good Price Fair Average Trade Show Attendance / Trade publication Information: Harry’s France representatives attend the major European trade shows, Emballage and Interpack. The company consults the Internet regularly to gather information on new technologies and market trends – particularly the online versions of Emballages and Process magazines. J) Specific Interests 78 The company would be interested in receiving company and product information through email. It is particularly interested in receiving information on automated palletizing machinery. K) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Web site: Harry’s France Mr. Francis Nadaud Director of Industrial Development rue du Grand Pré B.P. 193 36004 Châteauroux -France(33) 2.54.53.70.00 (33) 2.54.22.69.33 francis.nadaud@harrysgroup.com www.harrysgroup.com 79 Kraft Foods France Industry: Sub Industry: Location: Food Chocolate products Strasbourg production facility Size: (2002 sales) Est. US$ 150 million (chocolate activity) Purchasing US$ 3-4 million potential: Specific Business Wrapping equipment; Opportunities: brushless motor systems A) Company Description: Kraft Foods is the leading manufacturer of chocolate bars and tablets in the French market. Kraft’s chocolate production site is located in Strasbourg, serving the domestic (est. 75% of total turnover) and European markets. Kraft Foods France markets it chocolate products under the following brand names: o o o o o o B) D’aim Côte d’Or Toblerone Milka Privilege Suchard Main Products Produced and how are they packed: Kraft Foods France packages its chocolate products in aluminum wrap, paper, and plastic sachets. C) Installed Packaging Machinery: Kraft provided the following information concerning its installed packaging base: Current Machinery Used Flow packing Sorting Cartoning Sachet fill and seal “Pick and place” Brand -Sig Ocme, Acme -Bosch 80 Origin -Switzerland Italy -Germany Fold wrapping Grouping; palletizing D) Rasch, Sig Germany, Switzerland Schubert, Cermex Germany, France Future Packaging Machinery Ordering Plans (2003-2005): Kraft Foods France indicated that it continually invests in new and replacement packaging machinery. Industry sources estimate that capital equipment expenditure will reach several USD million over the forecast period. E) Purchasing Policies and Financial Arrangements. The Strasbourg production team works in conjunction with the central purchasing department located in Kraft Foods headquarters to identify yearly machinery requirements. Once machinery specifications are developed, Kraft consults its existing machine suppliers for proposals. It was mentioned that at least three suppliers are compared per machine category. Capital expenditures are internally financed. Payment schedules are structured to provide a down payment upon order, and remaining balance 60-90 days after delivery. F) Factors That Influence Purchasing Decisions. 1/ Servicing, availability of local staff and spare parts 2/ Reliability and durability 3/ Brand reputation 4/ Previous experience with supplier 5/ Price 6/ Delivery terms G) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: For the most part, Kraft Foods Strasbourg facility works with the major European machine suppliers, namely German, Italian, Swiss, and French. It is comforted by the strong brand reputations of these suppliers in their areas of expertise. German machines are highly-regarded for their reliability and durability, with expected machine lives well exceeding those of its nearest competitors. Italian, Swiss, and French machines are appreciated for their quality, servicing, and competitive pricing. Kraft Foods’ evaluation of packaging machinery by country of origin: Origin Switzerland Germany Technology Flexibility Very Good Good Very Good Good 81 Service Good Average Price Good Expensive Italy France H) Good Good Good Good Good Good Good Good Trade Show Attendance / Trade publication Information: Kraft Foods France attends Emballage and Interpack trade shows. It subscribes both to the paper and online versions of Emballage (www.emballagesmagazine.com) and Process (www.process-magazine.com) magazine. I) Specific Interests Kraft Foods France is interested in receiving information concerning brushless motor and “intelligent” packaging systems. J) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Web site: Kraft Foods France Mr. Guillaume de Laval Purchaser, Packaging Machinery 13 avenue Morane Saulnier 78140 Vélizy Villacoublay -France(33) 1.34.88.70.00 (33) 1.34.88.70.08 gdelaval@krafteurope.com www.kraftfoods.fr 82 Lactalis S.A. Industry: Food Sub Industry: Dairy Products Size: (2002 sales) US$ 5.5 billion (2002 consolidated) Purchasing US$ 5-15 million yearly potential: A) Company Description: Lactalis is Europe’s largest diversified dairy products manufacturer, processing over 6 billion liters of milk yearly in 77 production sites (65 located in France). The company’s milk, cheese, butter and cream-based products are marketed to mass consumer markets under its global brand names (President, Le Petit, Lactel…) in over 128 countries. In addition, Lactalis produces powder milk for major industrial markets worldwide. B) Main Products Produced and how are they packed: Product Milk Cheese Butter Creams Meat C) Package/Container PET bottle, Tetra Brik Carton, paper, plastic PET, paper, carton Plastic Polystyrene, plastic over wrap Installed Packaging Machinery: Below is a representative example of the packaging machinery used in Lactalis’ 65 French production facilities – no supplier information was provided: Current Machinery Used Extrusion / Blow-molding for PET (Sidel) Vertical and Horizontal Bag fill and seal Thermoforming machinery Heal sealing machinery Liquid filling and sterilizing machinery Labeling and marking Tray forming and filling Over wrapping and grouping machinery Palletizing and depalletizing 83 Lactalis estimated its installed machinery base to be of French (50%), Italian, German, English, Spanish, and Japanese origin. It was not aware of any North American machinery in its installed base. D) Last Purchases of Packaging Machinery: Lactalis was not able to provide a consolidated estimate of its past machinery purchases for its 65 French sites. The company indicated that it has invested heavily in replacement and extension line equipment over the review period. E) Future Packaging Machinery Ordering Plans (2003-2005): Lactalis indicated that investment plans for replacement equipment and machinery for new production lines was between €5-15 million yearly. F) Factors That Influence Purchasing Decisions. 1/ Productivity 2/ Reliability and durability 3/ Compatibility with existing equipment 4/ Innovative qualities 5/ Price G) Comments on Preferred Brands and Perceptions of North American Packaging Equipment Suppliers: Lactalis compared its European supplier base with its perception of North American packaging equipment (from its U.S. operations). It was stated that U.S. packaging equipment tends to emphasize speed and productivity, but is much less technically sophisticated than its European equivalents. In the interviewee’s opinion, this reflects the fundamental differences in the European and U.S. markets – namely, the U.S. market requires high speed production but not as much flexibility and versatility vis-à-vis different packaging sizes and materials. Over time, European machine manufacturers have developed more technically complex machines that handle many sizes, formats, and packaging materials. It was also stated that U.S. machine prices are perceived to be prohibitively high for the European market. In addition, important technical modifications are often required to adapt U.S. machines to local standards. H) Trade Show Attendance / Trade publication Information: Lactalis attends major international trade shows such as Pack Expo, Interpack, and Emballage. It also attends regional food processing and packaging show – 84 Carrefour des Fournisseurs des Industries Agroalimentaire (CFIA) – in Rennes, France. Lactalis consults Food and Beverage World, Process, Revu des Industries Agroalimentaire (RIA) and Emballages trade magazines. J) Specific Interests Lactalis would be interested in receiving company and product information from PMMI member companies. In particular, it would like information on new packaging machinery innovations that do not exist in Europe. K) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Web site: Lactalis S.A. Mr. Alain Apert Purchasing Director – Packaging Machinery 33 avenue de Maine 75755 Paris Cedex 15 -France(33) 2.43.67.46.51 (33) 2.43.67.46.50 alain.apert@lactalis.fr www.lactalis.fr 85 LDC Le Gaulois S.A. Industry: Sub Industry: Food Prepared and processed meat and poultry; ready meals Location: Sablé sur Sarthe; 25 production sites nationwide Size: (2002 sales) US$ 1.5 billion Purchasing US$ 5-10 million yearly potential: Specific Business Flow pack; cartoning, heatOpportunities: sealing; thermoforming A) Company Description: LDC Le Gaulois is the leading poultry producer in the French market, with a total market value share of roughly 30%. In addition to poultry, the group manufacturers ready meals, cold cuts, and pizzas under the Le Gaulois and La Toque Angevine brand names. The company has experienced double digit growth in total turnover during the review period. The French market accounts for roughly 80% of LDC’s total sales, and yearly turnover is expected to continue to progress at a 5 -10% yearly rate over the next three years. B) Main Products Produced and how are they packed: LDC packages its poultry and cold cuts in thermoformed plastic trays and plastic film wrap, in carton boxes. Its ready meals are packaged in thermoformed plastic trays and carton boxes. Pizza products are packaged in film wrap and carton boxes. C) Installed Packaging Machinery: LDC mentioned that most of its suppliers are European or Japanese. For the most part, it principal suppliers are French (40%), German (20%), and Italian (20%). The company stated that it has several film wrapping machines from U.S. supplier Ocide. LDC indicated that it used the following packaging machinery: Current Machinery Used Film wrapping; Flow pack (horizontal) 86 Carton fill and seal Thermoform, fill and seal Plastic heat sealing D) Last Purchases of Packaging Machinery: Over the review period, LDC indicated that it has invested in replacement equipment and production line extension in all machine categories. Average machinery age ranges from new to 15 years old. E) Future Packaging Machinery Ordering Plans (2003-2005): LDC is experiencing stable growth rates in sales of roughly 5-10% per year, which is driving production growth and investment. The company indicated that it invests between US$ 5-10 million per year in its packaging machinery infrastructure. F) Purchasing Policies and Financial Arrangements. LDC’s purchasing process is highly-decentralized, with each production site team managing its yearly investment in packaging machinery. Each production site team identifies its yearly requirements, researches suppliers and technology, and manages the bidding process. LDC indicated that it consults at least three suppliers before making the final purchasing decision. LDC’s industrial development head acts as a facilitator and coordinator, helping production site teams share information on suppliers and new technologies. As such, the industrial director (see contact information below) is the key interlocutor for new suppliers, as this position acts as the machinery investment advisor to each production site team. LDC indicated that it packaging machinery investments are financed internally. A down payment is provided upon order, and the balance 60-90 after the machine has been installed. G) Factors That Influence Purchasing Decisions. 1/ Reliability 2/ Servicing, availability of local staff and spare parts 3/ Ease-of-use 4/ Flexibility 5/ Price with relation to overall quality H) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: 87 LDC commented that its current European and Japanese suppliers adequately meet their packaging requirements. LDC indicated that it often favors local French machine suppliers due to close commercial relations as well as for proximity reasons. German machinery is appreciated for its robustness and overall reliability, while Italian equipment is considered more flexible for different packaging applications. Despite being priced at a premium, Japanese machinery is also highly-regarded for its overall quality and flexibility. LDC stated that its North American equipment (Ocide film wrapping) is technically-sound and reliable equipment. It was mentioned that North American equipment tends to be conceived according to U.S. production environments, which require high speed and volume for one product and package type. LDC’s packaging needs demand a high degree of flexibility in handling different products and packaging formats. As such, European packaging machinery is generally more technically-sophisticated than its North American equivalents. LDC also mentioned that North American equipment is often not adapted to E.U. and French safety and technical standards which, in the interviewee’s opinion, are stricter than those in the U.S. Consequently, clients are required to make initial modifications, which are both costly and time-consuming. LDC’s evaluation of packaging machinery by country of origin: Origin United States Germany Italy France Japan I) Technology Very Good Very Good Good Good Very Good Flexibility Poor Good Good Good Good Service Poor Average Good Good Average Price Average Expensive Average Fair Expensive Trade Show Attendance / Trade publication Information: LDC indicated that it attends Emballage and Interpack trade shows, though not on a regular basis. It regularly visits the IPA-Matic trade show in Paris (www.ipaweb.com), which focuses on meat processing and packaging. LDC subscribes to Process magazine, which it considers to be the leader in meat processing and packaging information. The company also subscribes to R.I.A. (Revu des Industries Agroalimentaires). J) Specific Interests LDC indicated that it would be interested in receiving information on packaging machinery innovations from the PMMI, particularly technology that does not exist in Europe. 88 K) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Web site: LDC Le Gaulois S.A. Mr. Alain Reynaud Director, Corporate Industrial Development Z.I. Saint-Laurent B.P. 88 72132 Sablé sur Sarthe -France(33) 2.43.62.70.00 (33) 2.43.62.70.96 alain.reynaud@ldc.fr www.ldc.fr 89 Nestlé France Industry: Sub Industry: Food Confectionary, dairy, ready meals, soups, canned food, frozen food, chilled food, sauces, dressings and condiments, baby food Location: Marne La Vallée (Headquarters); 25 production sites nationwide Size: (2002 sales) US$ 4.1 billion (consolidated) A) Company Description: France represents Nestlé’s second biggest market after the United States with over US$ 4 billion in sales. Nestlé France production is spread over 25 production sites nationwide, serving the French and European markets. Nestlé France markets the following brands: o o o o B) Culinary produc ts: Maggi, Herta, Buitoni Catering and vending: Nestlé Food Products Ice Cream: Gervais Dairy products, baby food, clinical nutrition, confectionary: Nestlé Main Products Produced and how are they packed: Nestle France packages its extensive line of food products in a wide variety of packaging material including glass, plastic, carton, and metal containers. C) Installed Packaging Machinery: Given the highly-diverse nature of Nestlé’s production and packaging requirements, it was not able to provide a detailed profile of its installed base. It was mentioned that the bulk of its packaging equipment is German (30-40%), Italian (20%), Swiss (10%) and French (10-15%). Major suppliers mentioned were Krones, KHS, Sig, Bosch, Schubert, Sidel, Cermex, Erca Formseal, Serac, and Multivac. D) Last Purchases of Packaging Machinery: Nestle indicated that it invested US$ 16 million during 2001 and 2002 in new packaging equipment, both replacement and new line machinery, for its 90 powdered dairy products site located in Boué. The company also invested US$ 7 million in packaging equipment for its fresh dairy products site in Douai. E) Future Packaging Machinery Ordering Plans (2003-2005): Nestlé did not want to unveil its future packaging material investment plans as it is considered to be strategic information for internal use only. F) Purchasing Policies and Financial Arrangements. Nestlé France indicated that its twenty five production sites are responsible for identifying yearly machinery requirements and developing investment plans. Site production teams define machinery specifications according to packaging requirements as defined by Nestlé France’s marketing and engineering departments. Each site team consults corporate wide supplier lists and division technical directors. Between five and ten machinery manufacturers are contacted to submit a proposal. The site team develops an investment recommendation which is sent to Nestlé’s corporate headquarters in Vovey, Switzerland for analysis and approval. Nestlé prefers to purchase packaging machinery directly from the manufacturer. It deals with in-country representatives concerning technical training, maintenance, and spare parts supply. Nestlé France’s packaging machinery investments are financed through internal corporate credit. Payment schedules vary according to supplier, but usually include a down payment upon order, a percentage upon delivery, and the balance two months after installation. G) Factors That Influence Purchasing Decisions. 1/ Return o n investment (time to “payback”) 2/ Reliability and durability 3/ Availability and rapidity of maintenance and repair 4/ Availability and efficiency of spare parts supply 5/ Delivery terms 6/ Price with relation to overall quality H) Comments on Preferred Brands and Existing Business Arrangements With Packaging Equipment Suppliers: The bulk of Nestlé France’s packaging machinery is either of French, German, or Italian (Swiss) origin. In the interviewee’s opinion, machine manufacturers from these nations have historical competencies in the packaging machinery sector, which gives them a clear edge over machinery manufacturers from other major 91 manufacturing companies. In addition, these suppliers’ proximity to the French market allows them to identify market needs more quickly and adapt their technology accordingly. Nestlé France stated that it generally favors the larger full line machinery manufacturers, who have strong brand reputations and longstanding commercial and technical relationships with Nestlé’s production teams. Nestlé commented that German machinery is highly-appreciated for its robustness, overall reliability, and durability. It was mentioned that German suppliers are lacking in after-sale servicing, which is often slow and over-priced. Italian and French technology is selected for its versatility and technical sophistication in handling a wide variety of packaging formats. Nestlé France mentioned that it has very little experience with North American suppliers. It was commented that the distance between North American and Europe is a clear handicap, and in order to overcome this hurdle, suppliers must have a direct presence or partnership with a local agent or distributor. Nestlé France’s evaluation of packaging machinery by country of origin: Origin United States Germany Italy Spain France Japan I) Technology Good Very Good Good Average Good Very Good Flexibility Poor Average Good Good Good Good Service Average Poor Good Good Good Average Price Average Expensive Average Good Fair Expensive Trade Show Attendance / Trade publication Information: Nestle France regularly attends the major European trades, Emballage/IPA and Interpack. Regional shows include the CFIA show in Rennes, France and Matic in Paris. The company subscribes to Emballage, Process, and RIA magazines, which cover the spectrum of food processing and packaging trends and issues in the French market. J) Specific Interests Nestlé France would be interested in receiving company and product information from the PMMI concerning new developments in food packaging technology. Company hard copy brochures or electronic information are both adequate communication means. 92 K) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Web site: Nestlé France Mr. Michel Cam porro Director, Packaging Machinery Installation 7, boulevard Pierre Carle B.P. 900 Noisel 77446 Marne-la-Vallée Cedex 2 -France(33) 1.60.53.28.11 (33) 1.60.53.29.34 georges.camporro@fr.nestle.com www.nestle.fr 93 Saveurs de France Industry: Sub Industry: Location: Food Frozen Four production sites (frozen cake and pastry) Site interviewed: Le Neubours Size: (2002 sales) US$ 126 million Purchasing US$ 1-2 million yearly potential: Specific Business Cartoning machines; Opportunities: horizontal flow pack (replacement) A) Company Description: Saveurs de France is a major producer and marketer of frozen cakes, pastries, and confectionary goods under the Brossard brand name. Saveur de France’s five production sites (including Brossard non-refrigerated cakes facility) serve mostly the French market and a few neighboring European markets. It is positioned just behind Danone (Lu brand) in the French market for industrial cakes and pastries. B) Main Products Produced and how are they packed: Saveurs de France’s frozen pastries are packaged in paper/cardboard and aluminum trays, plastic film wrapping, and carton boxes. C) Installed Packaging Machinery: Below is a representative cross-section of the type of packaging equipment used at the Le Neubourg production facility: Current Machinery Used Integrated Horizontal Flowpack machinery Semi-automatic horizontal cartoners Feeding machinery Palletizing, depalletizing, grouping machinery D) Brand Record Origin Average Age Italy new-10 ETN, Cermex, Oeust Packaging Lagenpack Cermex, Oeust Packaging France 5-10 Last Purchases of Packaging Machinery: 94 Holland 10 France --- Saveurs de France indicated that it recently invested in upgrading its flowpacking machinery base. E) F) Future Packaging Machinery Ordering Plans (2003-2005): Machinery Origin Motive of purchase Cartoners, form fill and seal French replacement Purchasing Policies. Each Saveur de France production director heads a site team to identify new and replacement machinery needs on a yearly basis. A list of suppliers is consulted and a minimum of three suppliers are consulted and compared per machine type. It was also mentioned that information on new technology and suppliers is exchanged informally between production sites. Each site team develops a proposal which it submits to the Brossard technical director for analysis and approval. SDF works either directly with the machine manufacturer or with the local agent/ distributor concerning new machinery proposals, technical collaboration, servicing, and spare parts supply. G) Factors That Influence Purchasing Decisions. 1/ Servicing, availability of spare parts and local staff 2/ Price in relation to quality 3/ Production efficiency 4/ Previous experience with supplier 5/ Reliability H) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: Saveurs de France’s indicated that its French suppliers are appreciated for their machinery technology, competitive pricing, and servicing capacity. Italian machines are considered to be priced competitively in relation to machine quality and versatility, but are not as reliable or durable as German or French machines. SDF has had no direct experience with North American suppliers. Saveurs de France’s evaluation of packaging machinery by country of origin: Origin Germany Italy Technology Flexibility Very Good Average Good Good 95 Service Poor Good Price Expensive Fair Holland French I) Good Very Good Good Good Average Good Average Average Trade Show Attendance / Trade publication Information: Saveurs de France attends the Emballage/IPA trade show in Paris. It also regularly attends the regional food show “Carrefour des Fournisseurs des Industries Agroalimentaires” (CFIA), which is rapidly taking on a national status in the food and drink sector. It also consults trade pub lications Emballages Magazine, Emballage Digest, Process Magazine, and R.I.A. J) Specific Interests Saveurs de France is open to receiving company and product information from PMMI member companies by email with links to company homepages. K) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Saveurs de France-Brossard Mr. François Vaserman Director of Industrial Development Z.A. Le Clos Mesnil Route de Pont de l’Arche B.P. 32 27110 Le Neubourg (33) 2.32.35.58.15 (33) 2.32.35.68.67 francois.vaserman@brossard.fr 96 Socopa S.A. Industry: Sub Industry: Size: (sales) Purchasing potential: Specific Business Opportunities: A) Food Meat Processing US$ 1 billion Est. US$ 6-8 million Packaging equipment for three new meat processing lines Company Description: Socopa S.A. is one of France’s largest meat processors, with 20 production sites serving mass consumer and industrial markets in France and the rest of Europe. Socopa’s nine production facilities located in the Northwestern France (Brittany) process roughly 1,300 tons of meat per week. B) Main Products Produced and how are they packed: Socopa meat products are packaged in polystyrene trays with BDF oxygen barrier shrink film, and plastic and carton boxes. C) Installed Packaging Machinery: Below is a representative cross-section of the type of packaging machinery used in Socopa’s production facilities: Current Machinery Used Thermoforming machines Cartoners, fill and closing machinery Vertical sorting and orienting Group packaging, palletizing Heat sealing machinery (and meat processing equipment) Brand/Supplier Multivac, Ulma (BDF), Erca Formseal Meca Systemes, Cermex, Omori Ishida Mead, Cermex Multivac, Meca Systemes, Ross Origin Germany, Spain France, Japan Japan U.S., France Germany, France, U.S. Socopa indicated that roughly one third of its packaging equipment is of French origin, a quarter German and Spanish, and the remainder divided between niche machinery suppliers from Japan, Denmark, Holland, and North American. It was estimated that roughly 20% of Socopa’s packaging process is automated. D) Last Purchases of Packaging Machinery: 97 Socopa indicated that the average age of its installed packaging machinery is above 10 years. There have been no important machinery investments in the last two years at the Brittany sites. E) Future Packaging Machinery Ordering Plans (2003-2005): Machinery Units Motive of purchase New meat processing production lines (La Serthé site) F) 3 Automation, expansion Estimated Budget €6-8 million Purchasing Policies and Financial Arrangements. Socopa’s centralized purchasing department develops investment plans on a three-year basis, with yearly revisions driven by new packaging requirements and sales growth. Before issuing a tender, a team composed of machine purchasers, site production and development directors research potential suppliers (trade show catalogues, web site search engines, trade magazines, and word of mouth). Once machinery specifications are developed, an international tender is issued. Socopa evaluates at least three potential suppliers before selecting a machine. Socopa’s machinery investments are financed internally. The larger capacity machines are generally purchased directly from major machine manufacturers. Payment structure is determined by the order size and previous experience with the supplier. G) Factors That Influence Purchasing Decisions. 1/ Adherence to product specifications 2/ Servicing, availability of local staff and spare parts 3/ Price in relation to machine quality 4/ Productivity 5/ Previous experience with brand H) Comments on Preferred Brands and Perceptions of North American Packaging Equipment: Socopa indicated that the installed packaging machinery at its La Serthé facility included North American equipment (Formax, Mead, Biro, Ross…). It was commented that North American technology is highly productive and suited for high production environments. However, the company commented that U.S. machines exports still do not adhere to E.U. electrical and safety standards, which represents a significant barrier to entry for North American manufacturers. 98 Socopa has long -standing relationships with local, niche machine manufacturers (particularly in the Brittany region). The cultural ties and proximity of these suppliers provide these manufacturers with an edge over European and international suppliers, especially for niche food packaging and processing machinery. Following a machinery purchase, Socopa demands close working relationships with its suppliers, from installation through to regular maintenance and spare parts provision. The proximity of a machine supplier (or its representative) is an important driver in the decision-making process. Socopa evaluation of packaging machinery by country of origin: Origin United States Germany Spain France Japan I) Technology Good Very Good Good Good Very Good Flexibility Poor Good Good Good Average Service Average Poor Good Good Poor Price Average Expensive Average Fair Expensive Trade Show Attendance / Trade publication Information: Socopa attends the regional biennial CFIA show which specializes in food processing and packaging machinery for the French market. Socopa also visits Emballages and Interpack trade shows. The company consults Process and RIA magazines, which both specialize in French food and beverage production issues. It also reads Emballage Magazine, which is more general in nature and focused more on national and international marketing and packaging trends. J) Specific Interests Socopa will be issuing an international request for proposal (RFP) for processing and packaging equipment for its three new production lines in the La Serthé production facility. The company would be interested in receiving information from the P.M.M.I concerning new technologies in food packaging equipment in the U.S. and Canada. K) Contact Information: Company Name: Contact: Position: Address: Socopa S.A. Mr. Christian Lintanf Director of Industrial Development B.P. 20 72401 La Serthé Bernard Cedex 99 Telephone: Fax: Email: Web site: -France(33) 2.43.60.22.22 (33) 2.43.60.22.03 Christian.lintanf@socopa-entreprise.com www.socopa.fr 100 Tipiak S.A. Industry: Sub Industry: Food Ready meals, dried food, delicatessen Location: Fouesnant production site; Eight production facilities nationwide Size: (2002 sales) US$ 144 million (7% growth over previous year) Purchasing US$ 2-3 million potential: Specific Business Heat sealing; flow Opportunities: wrapping; cartoners; palletizing A) Company Description: Tipiak’s core production revolves around frozen foods, ready meals, patisseries, and delicatessen products spread over eight production facilities. The company has been experiencing strong, double digit growth rates in both sales and profits over the review period. B) Main Products Produced and how are they packed: Tipiak’s Fouesnant production facility packages its frozen ready meals in plastic trays, plastic film wrap, and carton boxes. C) Installed Packaging Machinery: Tipiak did not provide specific information on its installed packaging base in its eight production facilities. D) Last Purchases of Packaging Machinery: The company indicated that it has made a number of investments in different machine categories over the past two years. It invested US$ 750,000 in new packaging machinery for its frozen pastry production at its Tregunc site. E) Future Packaging Machinery Ordering Plans (2003-2005): Industry sources indicated that Tipiak will continue to increase production capacity over the next two years to accommodate demand growth in its four areas of expertise. Investment in new packaging machinery is expected to reach several million U.S. dollars. 101 F) Purchasing Policies and Financial Arrangements. Tipiak indicated that each production director develops yearly machinery investment plans and coordinates machinery purchases along with the other local sites. Information and recommendations concerning suppliers and machinery technology are exchanged between sites. During the purchasing process, each site team consults existing supplier lists in order to contact at least three potential bidders. Tipiak commented that the production teams generally know the European machinery market well, and this process is often an informal exchange with existing machine suppliers. No specific information was provided on machine financing, but it was inferred that machinery investments are entirely financed by internal cash flow. Payment is structured to provide a down payment upon order, and the balance 60-90 days after the machine has been installed. G) Factors That Influence Purchasing Decisions. 1/ Servicing, availability of local staff and spare parts 2/ Machine flexibility and scalability 3/ Reliability 4/ Delivery terms 5/ Price 6/ Innovation H) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: Tipiak indicated a preference for its French and German suppliers, which the interviewee considered to have the best adapted machine technology for its production needs. Tipiak requires that its machine suppliers provide its technical staff with initial training and on-going assistance, and that repair be completed in less than 24 hours. Tipiak’s evaluation of packaging machinery by country of origin: Origin Germany Spain France I) Technology Very Good Good Good Flexibility Good Good Good Service Poor Good Good Trade Show Attendance / Trade publication Information: 102 Price Expensive Average Fair Tipiak production site teams regularly attend the C.F.I.A. show in Rennes and the Emballage exhibition in Paris. The company subscribes to R.I.A., Emballages, and Process magazines. J) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Web site: Tipiak Plats Cuisinés Surgelés Mr. Louis Castric Technical Director zone artisanale Park l’Hastel 29170 Fouesnant -France(33) 2.98.51.62.00 (33) 2.98.51.62.29 louis.castric@tipiak.fr www.tipiak.fr 103 Unilever Best Foods France Industry: Sub-industry Location: Size: (2002 sales) Purchasing potential: Specific Business Opportunities: A) Food Cold sauces; desserts; soups; olive oil France (food) : 6 production facilities US$ 750 million (consolidated) Est. US$ 5 million yearly Horizontal form-fill-seal machinery; complete filling and packaging lines for ice cream Company Description: Unilever Best Foods (UBF) France is a major producer of food stuff, drinks, personal and home care products. UBF France operations included 12 production facilities used primarily to supply the European Union, Middle East, and African markets. Well-known food and drink brands such as Knorr, Ben and Jerry’s and Lipton are produced and marketed in France and European-wide. B) Products produced (by factory location): Dijon and Chevigny: cold sauces (mayonnaise, mustard, ketchup) Ludres: de-hydrated desserts Duppigheim: de-hydrated and aseptic soups and sauces South: Olive Oil C) Purchasing Requirements: Unilever was not able to provide specific information concerning installed capacity or future purchasing requirements. It was mentioned that it was planning on expanding its ice cream production facilities and would require filling, closing, and labeling machinery. Furthermore, UBF plans to market new ice cream packages utilizing innovative custom and personalized formats. D) Purchasing Policies and Financial Arrangements. The Dijon site production manager coordinates machinery purchases for UBF’s French operations, working closely with the centralized purchasing and research 104 and development departments. Each production facility is responsible for identifying new technical requirements and proposing machinery replacement on a yearly basis. E) Factors That Influence Purchasing Decisions. 1/ Reliability 2/ Servicing 3/ Delivery terms 4/ Productivity 5/ Price Given UBF’s high production environment, equipment reliability is critical as downtime can become very costly. Consequently, rapid maintenance and repair is the second most important element when evaluating a potential equipment investment. F) Comments on Preferred Brands and Existing Business Arrangements With Packaging Equipment Suppliers: Unilever Best Foods France (UBF) mentioned that its French installed packaging base is dominated by French, German, and Italian machinery. Above and beyond any historical link with these European suppliers, UBF commented that European equipment is generally more adapted to European production needs, and requires much less upfront investment than its North American counterparts. UBF mentioned that the distance between North American manufacturers and the French market is a barrier to entry for these suppliers. Namely, UBF’s site production teams place a great deal of importance on quick repair and maintenance, generally under 24 hours. Even though in-country partners such as agents or distributors could help to bridge the gap, UBF often prefers to deal directly with the manufacturer for major repair and spare parts provisions. It was mentioned that North American machinery is often poorly adapted to European Union technical and safety standards, requiring additional modification costs and time. Furthermore, UBF commented that U.S. machinery is not ergonomically suited for European factory requirements and is perceived to be overly cumbersome. G) Trade Show Attendance / Trade publication Information: UBF attends Emballage in Paris and Interpack in Germany. Major sources of information include major French publications: Emballage Magazine, Process, RIA and Emballage Digest. It was mentioned that the Internet is used on an ad hoc basis for product and technical consultation. 105 H) Specific Interests Unilever Best Foods France would be interested in receiving information on machines specialized in ice cream custom packaging and horizontal form-fill-seal machinery. I) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Web site: Unilever Best Foods France Mr. Gabriel Berthias Production Manager - Country manager machine purchasing 48, quai Nicholas Rolin 21000 Dijon (33) 3.80.44.44.44 (33) 3.80.44.44.50 Gabriel.berthias@unilever.com www.unilever.com 106 Yoplait S.A. Industry: Sub Industry: Location: Size: (2002 sales) Specific Business Opportunities: A) Food Dairy products Monténeau, France US$ 950 million Horizontal form-fill-seal machinery Company Description: Yoplait is one of France’s largest manufacturers of fresh dairy products, producing over 3 billion yogurt packs per year. The company is the clear market leader in the fruit and flavored yogurt market with roughly 40% of overall value sales, and is second only to Danone in cream-based products. Yoplait exports roughly two-thirds of its production to worldwide markets. B) Main Products Produced and how are they packed: Yoplait packages its yogurt in individual and multi-pack formats in polystyrene containers and carton boxes. The cream-based products are packaged in plastic containers. C) Installed Packaging Machinery: Yoplait provided the following information on its installed packaging machinery base: Current Machinery Used Brand Thermoforming form-fill-seal machinery Erca Formseal, Elton, Sidel Filling machinery Hamba, Hema, Serac, Sig Palletizing; end-of-line equipment Cermex, Ocme, Acme Multi-packing --D) Origin Germany, Spain, France Germany, France, Switzerland France, Italy French, Germany Last Purchases of Packaging Machinery: Yoplait indicated that it recently completed a round of machinery purchases, both for replacement and production line extensions. E) Future Packaging Machinery Ordering Plans (2003-2005): 107 Yoplait mentioned that it plans to invest in new replacement horizontal form, fill, and seal machinery over the next three years. F) Purchasing Policies. Under Yoplait’s “two -year payback” policy, the costs associated with a packaging machinery investment must be recovered in less than two years. Production managers from each of the four factories work closely with the centralized research and development center and the corporate marketing department to develop yearly packaging and packaging machinery investment plans. It was mentioned that the company has seen its investment budget reduced for 2003-2004. G) Factors That Influence Purchasing Decisions. 1) Innovation 2) Adherence to specifications 3) Quality 4) After sales support 5) Price Machine pricing is an important factor, but it plays a relatively less important role than innovation and quality in the decision-making process. The company is particularly concerned with recovering its investment under its “two-year payback” policy. H) Comments on Preferred Brands and Perception of North American Packaging Equipment Suppliers: Yoplait commented that U.S. machinery is generally solid and technically-sound, rendering it competitive vis-à-vis European machines in high production volume environments. For the most part, Yoplait has a long relationship with French and German machinery suppliers. In terms of product conditioning, the German machines are appreciated for their reliability and durability. Erca Formseal (former French subsidiary of German manufacturer Iwke) is highly-regarded for its quality and continual innovation in the area of thermoforming form-fill-seal process technology. Yoplait’s evaluation of packaging machinery according to country of origin: Origin Germany France Technology Flexibility Excellent Good Excellent Very good 108 Service Good Good Price Expensive Good U.S. Italian Spanish I) Good Good Good Average Good Average Average Average Good Good Good Very Good Trade Show Attendance / Trade publication Information: Yoplait attends the major European trade shows, Interpack in Germany and Emballage in France, as well as a select number of regional exhibitions. It regularly consults trade magazines Emballage, Process, and Usine Nouvelle. J) Specific Interests Yoplait, though it mentioned that its machinery requirements are being sufficiently met by existing suppliers, is open to receiving more information on form-fill-seal process technology. K) Contact Information: Company Name: Contact: Position: Telephone: Email: Web site: Yoplait S.A. Mr. Jean Malherbe Assistant Production Director (33) 6.07.56.52.08 jean.malherbe@yoplait.fr www.yoplait.fr 109 V. THE BEVERAGE INDUSTRY 5.1 Industry Overview For the purpose of this analysis, the French beverage market is divided into two sub-sectors: Alcoholic and Non-Alcoholic beverages. 5.1.1 Non-Alcoholic beverages Including: o o o o o o Bottled water Carbonates Concentrates Fruit and vegetable juice Ready-to-drink tea (RTD) Ready-to-drink coffee (RTD) Bottled Water: A Key Market Driver The French soft drinks market grew 4.5% in 2002 in total volume terms and was driven by particularly robust growth in bottled water sales. The bottled water segment grew over 7%, representing roughly two thirds of volume sales in this sector. Bottled water sales are expected to continue to grow over the forecast period at a 5% yearly rate, reaching approximately 14 billion liters in volume terms driving demand for PET and glass bottles. In addition, competitively-priced spring water has experienced strong growth over the review period and is expected to continue to capture market share from brand name mineral waters. Conversely, strong growth in the bottled water segment is expected to limit growth in other competing sub-sectors such as cola carbonates, as French per capita consumption remains the lowest of any E.U. country. Trend towards “on-the-move” consumption Rapidly-changing consumer preferences, particularly in younger customer segments, have led soft drink manufacturers to multiply new product offerings and brand extensions. Product packaging has become an increasingly important marketing tool to differentiate product lines and target even more highlysegmented markets. For example, many beverage manufacturers have developed smaller bottling formats with innovative closing systems, such as sports caps and belt attachments, for easy consumption on the move. 110 The growing trend towards “on-the-move” consumption has stimulated demand for single-serve, resealable bottling formats. In particular, Polyethelyne Terephthalate (PET) bottles have significantly increased its market penetration in the soft drinks market through new innovative single-serve formats. PET containers, both single serve and larger formats are expected to continue to capture market share in this segment from can and glass containers. In the fruit and vegetable juice sub-segment, carton containers remain the most popular format with roughly 65% of value sales in 2002. This is largely the result of the carton container’s square shape, light weight, and high percentage of recyclables. Carton packaging innovations have had a significant impact on sales growth in the fruit and vegetable segment, as the 1 -liter re-sealable screw top format is showing dynamic and sustained growth. Glass and plastic containers both have market shares in the single digits, and are used by manufacturers to target customer segments wishing to view the juice before making the purchase. The share of metal cans in the fruit sector remains marginal. 5.1.2 Alcoholic beverages Including: o Beer o Wine o Spirits French beer market The French beer market was estimated at roughly € 2 billion in 2002, showing a stable 2% growth rate over the review period. French beer consumption remains mitigated, as per capita consumption of 39.1 liters places France as the next to lowest consumption rate in Europe, just ahead of Italy. Despite a lackluster domestic market, overall beer production is driven by robust export sales, which represent roughly 45% of overall value sales, as well as increased demand for “specialty” beers. Furthermore, industry concentration is the order of the day, as the top five beer producers account for roughly 90% of total sales in the sector. Recent innovations in PET packaging containers, most notably Sidel’s “Actis” blow-molding process, have allowed PET bottles to penetrate the French beer market (see below). Despite the practical and functional advantages of PET bottles, glass containers remain the preferred format for manufacturers wishing to give their beverages a more premium or traditional image. 111 French wine market The overall French wine market is estimated at €1.6 billion, accounting for roughly 10% of overall sales in the beverage segment. The sector is experiencing negative yearly growth rates of 2-3%, largely the result of changing consumption patterns. Namely, the French consumer is opting more and more for quality and less so for quantity. This trend seems to be confirmed, and will continue to affect volume growth over the forecast period On the other hand, French wine production has been sustained by robust export sales, particularly to the United States and Japan, where volume and value sales have shown stable growth over the past three years. Yearly wine production in France is estimated at roughly 54 million hectoliters and is expected to remain at this level over the forecast period. Glass bottling formats dominate the wine sector. Other packaging material, such as plastic and carton containers, are rarely used in this segment, and if so, are found in large packaging formats for lesser quality wines. Recent innovations in packaging include smaller, individual formats such as glass ampoule packaging. 5.2 Key Players Top Beverage Producers in France – Consolidated Results 2002 Company Predominant Business Sales (millions) 1USD=1€ Euros US $ Pernod Ricard Wine and spirits 4,555 4,555 Castel Freres Wine, spirits, bottled water 1,981 1,981 Coca Cola Enterprise Carbonated cola, fruit juices 1,196 1,196 Remy Cointreau Spirits 1,019 1,019 S.A. des Eaux Minerales d’Evian Bottled water 966 966 Brasseries Kronenbourg Beer, cider 944 944 Perrier Vittel Bottled water 867 867 Taittinger Champagne 779 779 Brasseries Heineken Beer and cider 600 600 Hennesy and Company Champagne and spirits 556 556 Champagne Moet et Chandon Chapagne 551 551 Remy Cointreau Spirits 502 502 Moet Hennessy France Wine and spirits 477 477 Orangina Schweppes Carbonated fruit-based 338 338 fruit-based, Source: COFACE – Top 250 Food producers. 5.3 Summary of Interviewed Companies 112 still Twelve beverage companies were surveyed including: o o o o o o o o o France’s largest wine maker A major champagne producer Two large cola carbonate producers France’s two largest bottled water producers Two multinational breweries One specialist brewery A coffee producer A principal fruit juice producer A small bottling sub-contractor Market Structure: Information gathered from the company interviews indicated that the packaging machinery market for the beverage segment is dominated by the major full-line manufacturers from Germany, Italy, France, and Switzerland. Very few companies indicated that it used North American equipment, whose overall market penetration is estimated at below 3%. Estimated Installed Packaging Machinery Shares By Country of Origin 6% 4% Germany 3% 33% 12% Italy France Switzerland U.K. 17% Spain 25% North America Key market players in this end-user segment include Krones, KHS, and Kisters (Germany); Sig-Simonazzi (Switzerland -Italy); Ocme and Acme (Italy); and Sidel and Cermex (France). Our findings indicated that Krones is the clear leader in integrated bottling lines, and in particular labeling systems. Sidel holds a dominate position in PET blow-molding equipment. Cermex, Ocme, and Acme are the market leaders in grouping and end-of-line equipment for the beverage 113 market. U.S. supplier, Mead, was present in the end-of-line segment, particularly in the multi-packing segment. Market Drivers: Factors Influencing Purchasing Decisions 1. 2. 3. 4. 5. Reliability and durability Servicing, availability of local staff and spare parts Machine versatility Previous experience with brand Price Customers’ Assessment of Packaging Machinery Suppliers: A majority of companies showed a preference for German machinery, referring to the durability, reliability, and overall robustness of German packaging machines. Companies indicated that they were willing to pay the price premium demanded by German suppliers in order to gain the quality assurance that is often associated with their brand reputation. Many end -users mentioned that Italian machinery, though generally less robust than German equivalents, tends to be more flexible and adaptable to different packaging formats Moreover, our findings indicate that Italian machinery suppliers increased their market penetration in the beverage segment through increased price competitiveness, particularly in end-of-line machinery. Many end -user clients mentioned that French machinery is generally appreciated for its solidity, good flexibility, and superior after-sale servicing. It was also implied through various interviews with manufacturers and distributors that strong cultural ties often play a decisive role in the selection process. North American manufacturers such as Mead, ITW, and Husky, were present in a few installed bases, particularly those of U.S. subsidiaries. End-users indicated that these suppliers’ European presence was critical, if not essential, in their ability to win a contract and insure proper servicing and technical assistance. Furthermore, many companies interviewed commented that they perceived the distance between North American manufacturers and France to be a major obstacle to penetrating the packaging machinery market. End-users also frequently mentioned that they had very little information on U.S. and Canadian machinery and were rarely, if ever, approached by North American packaging equipment suppliers. Best Prospects: 114 Data gathered from the survey and initial research indicates that a number of specific business opportunities exist for PMMI member companies in the beverage segment: Full bottling line machinery – including screw capping Fill and seal machinery – liquid Labeling machinery Coding machinery PET blow-molding equipment Film wraparound machinery Palletizing machinery Multi-packing (4, 6, 12 packs) Telemonitoring and detection equipment Purchasing Potential: The overall purchasing potential of the companies interviewed is estimated at between US$ 80-100 million over the forecast period (2003-2005). Major projects include Coca-Cola’s US$ 40 million investment in its production facility in Socx. In addition, PepsiCo bottler, St. Alban, will be issuing a tender in the summer of 2003 for packaging and material handling machinery to equip its three new bottling production lines. It is also noteworthy to mention that the bottling sub-contractor, L’Abeille, will be investing in new bottling line following its recent contract with Mecca Cola. Despite a morose economic forecast for 2003, research indicates that many companies are moving ahead with investment plans this year. Automation and upgrading requirements are the main drivers of industrial investment in packaging machinery for the forecast period. 5.4 Company Profiles 115 L’Abeille S.A. Industry: Sub Industry: Size: (sales) Specific Business Opportunities: A) Beverage Brewery; bottling US$15-20 million New bottling line equipment (Mecca Cola carbonate production) Company Description: L’Abeille S.A. is a small sub-contractor specializing in bottling and packaging for cola carbonate and bottled water. Major accounts include PepsiCo France, Mecca Cola, and numerous independent private labels. B) Main Products Produced and how are they packed: L’Abeille S.A. bottles its cola carbonates and water in glass and polyethylene (PET) containers. C) Installed Packaging Machinery: Current Machinery Used Brand Cleaning and drying machinery Filling machinery – liquid Sig Simonazzi, Switzerland (Italy); Krones, Sidel Germany; France Sidel, Sig, Krones Switzerland (Italy); Germany; France Sig Switzerland Krones, Sig, Sidel Germany, Switzerland, France Krones Germany Ocme Italy Capping machinery Bottle conveying equipment Labeling and marking Palletizing, grouping, and tray over wrapping equipment D) Average Age 5-10 5-10 5 5-10 8 5-10 Future Packaging Machinery Ordering Plans (2003-2005): Machinery Units Origin New bottling production line 1 equipment E) Origin Motive of purchase European: existing New colasuppliers carbonate bottling contract Purchasing Policies. 116 Estimated Budget n/a L’Abeille’s production team knows the European packaging machinery market well and generally works with the leading full line bottling machine manufacturers. The site team identifies yearly machinery requirements; once a need is identified, the company consults its current suppliers. In most cases, it gives preference to its European suppliers for a number of practical reasons, such as compatibility with existing equipment, spare parts supply, and relationship discounts. F) Factors That Influence Purchasing Decisions. 1/ Previous experience with brand 2/ Quality and reliability 3/ Servicing, spare parts provision and local staff availability 4/ Price 5/ Delivery terms G) Comments on Preferred Brands and Existing Business Arrangements With Packaging Equipment Suppliers: L’Abeille is satisfied with its current supplier base, which is mainly composed of the major players in the beverage packaging market – Krones, Sig, Sidel, Ocme. Generally-speaking, it finds German machinery to more reliable and durable than French and Italian equipment, and as such, is willing to pay the required price premium for this quality assurance. L’Abeille mentioned that it has never been actively approached by North American suppliers. The interviewee’s only exposure has been at U.S. and Canadian stands during the Emballage and Interpack trade shows. It was commented that North American suppliers face considerable barriers to entering the French market. For one, U.S. machinery technology is adapted to production environments in the U.S., which are not necessarily the same in France – particularly with regards to machine ergonomics, process and packaging flexibility, or technical norms. Also, North American suppliers most often do not have a physical presence (or servicing structure) in Europe, which in most decision-making processes eliminates U.S. and Canadian suppliers from competition, especially when the technology already exists in Europe. L’Abeille’s evaluation of packaging machinery by country of origin: Origin Germany Italy France Technology Very Good Good Good Flexibility Good Good Good 117 Service Poor Good Average Price Expensive Average Fair H) Trade Show Attendance / Trade publication Information: L’Abeille attends Emballage trade show in Paris. It subscribes to Emballage magazine (both the paper and electronic versions). I) Contact Information: Company Name: Contact: Position: Telephone: Email: L’Abeille S.A. Mr. Alain Duprez Technical Director (33) 2.41.62.09.52 a.duprez@l-abeille.fr 118 Brasseurs de Gayant Industry: Sub Industry: Location: Size: (2002 sales) Purchasing potential: Specific Business Opportunities: A) Beverage Brewery Douai brewery US$ 45 million US$50-100,000 Robotic palletizing equipment Company Description: Brasseurs de Gayant is a family-owned, regional brewery that specializes in specialty beer production. Despite its status as a regional brewery, Brasseurs de Gayant holds the sixth position in the overall French beer market. The Douai site produces 180,000 hectoliters of beers yearly, of which 30% is exported to neighboring European countries. B) Main Products Produced and how are they packed: Brasseurs de Gayant branded beers are packaged in 12 different models of glass bottles as well as metal kegs (20, 30, or 50 liter). Multi-pack formats include 3, 4, 6, 8, 10, 12, 15, and 24 bottles. C) Installed Packaging Machinery: Brasseurs de Gayant’s Douai facility includes two production lines. The bottling line is completely automated and produces 50,000 25cl bottles per hour, or 20,000 75cl bottles per hour. The keg filling line is also entirely automated and produces 200 kegs per hour. Current Machinery Used Liquid filling machinery Brand Kisters, Krones, Sig Simonazzi Pasteurization Sig Simonazzi equipment Conveying, sorting and Krones inspecting machinery Multi-packing (6,9,12) Krones Palletizing, grouping, Kupner (Krones), Mead over-wrapping machinery 119 Origin Germany, Switzerland (Italy) Switzerland (Italy) Germany Germany Germany, U.S. Average Age 10 5-10 5-10 5-10 10 D) Future Packaging Machinery Ordering Plans (2003-2005): Machinery Palletizing equipment E) Motive of purchase Estimate Budget automation US$ 50-100,000 Purchasing Policies. The company identifies its machinery requirements on a yearly basis. Once a need has been determined, the production team headed by the technical director consults its existing supplier base, which is composed essentially of the leading bottling line equipment manufacturers. It was indicated that at least two proposals are evaluated before a final decision is made. F) Factors That Influence Purchasing Decisions. 1/ Previous experience with brand 2/ Servicing, availability of local staff and spare parts 3/ Quality 4/ Price in relation to quality 5/ Delivery terms G) Comments on Preferred Brands and Arrangements With Packaging Equipment Suppliers: Existing Business Brasseurs de Gayant indicated that it prefers to work with the leading European manufacturers and bottling line specialists due to their strong reputations in the field. German and Italian equipment is considered the most viable for Gayant’s production environment, which requires high production speed and a good degree of flexibility to handle different packaging types. Brasseurs de Gayant is not familiar with North American equipment, aside from Mead grouping equipment. It also mentioned that it has never been approached by a North American supplier. Brasseurs de Gayant’s evaluation of packaging machinery according to country of origin: Origin Germany Italy H) Technology Flexibility Very Good Good Good Very Good Service Average Good Price Expensive Average Trade Show Attendance / Trade publication Information: Brasseurs de Gayant regularly attends the Emballage trade show in Paris, as well as Brau in Munich, Drinktech, and from time to time Interpack in Dusseldorf. 120 It subscribes to Emballage magazine, and often consults the online version (www.emballagesmagazine.com). I) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Web site: Brasseurs de Gayant Mr. Alain Dessy Technical Director B.P. 89 59502 Douai Cedex -France(33) 3 27 93 26 22 (33) 03 27 93 26 20 a.dessy@brasseurs-gayant.com www.brasseurs-gayant.com 121 Castel Freres S.A. Industry: Sub Industry: Location: Beverages Wine Blanquefort bottling facility (Bordeaux) Size: (2002 sales) US$ 740 million Purchasing US$ 2-4 million per year potential: Specific Business Replacement bottling line Opportunities: equipment A) Company Description: Castel Freres is the largest producer and marketer of wines in France and the second worldwide. Originally a family-owned firm, Castel grew rapidly in the 1970’s and 80’s through an aggressive acquisitions strategy, taking over production of some of Bordeaux’s largest wine markers. The company solidified its position in the wine market through its acquisition of the Nicolas chain, France’s largest wine distributor. Castel Freres’ wine-making capacity is spread over twelve chateaux domains in the Bordeaux region. Its foreign subsidiaries are located in Germany, Japan, China, and The Netherlands. B) Main Products Produced and how are they packed: Castel Freres wines are packaged in glass bottle formats (including ampoules). It also uses carton and paper over-packaging materials. C) Installed Packaging Machinery: The company provided the following information on its installed packaging machinery base: Current Machinery Used Full bottling line Filling and closing Labeling Palletizing Casing and grouping Brand Sig (Simonazzi), Sidel Serac, Remy ---Stork Cermex 122 Origin Italy (Swiss ownership), France France Spain The Netherlands France D) Last Purchases of Packaging Machinery: Castel Freres did not provide specific information on past purchasing behavior or average equipment age. E) Future Packaging Machinery Ordering Plans (2003-2005): The company indicated that it will invest in various bottling line equipment over the next two years to replace its aging machinery base. No specific machinery types or investment budgets were provided. F) Purchasing Policies and Financial Arrangements. Each Castel Freres production facility has a supplier list with preferred manufacturers and brands. During an investment decision, the technical and production directors consult at least three potential suppliers. Each proposal is studied according to specific purchasing criteria and a recommendation is made to the General Manager, Mr. Jean-Bernard Castel, for final approval. Castel Freres works directly with machine manufacturers, especially for large equipment purchases. However, it was mentioned that for some of the small machine purchases (mostly imports), the factory works with representatives concerning purchasing logistics and technical questions. Castel Freres prefers to work directly with the machine manufacturer concerning maintenance and repair issues. All investments are internally-financed according to budgeted yearly expenditures. Mr. Texier believes that despite the expected economic downturn in 2003, that scheduled investment to improve the production line will be maintained at predetermined levels. G) Factors That Influence Purchasing Decisions. 1/ 2/ 3/ 4/ 5/ Price Reliability and durability Ease-of-use Servicing, maintenance support Delivery terms H) Comments on Preferred Brands and Existing Business Arrangements With Packaging Equipment Suppliers: The company indicated that a large majority of its current suppliers are French. This can be attributed to historical and cultural ties with existing suppliers, as well 123 as to proximity issues. Castel Freres believes its experience with French equipment, along with long-standing commercial relations, are barriers to entry for new packaging machinery suppliers. However it still evaluates closely new equipment proposals. In this light, the company chose Spanish labeling machinery for what it considered to be a highly-competitive price in relation to quality. Castel Freres’ evaluation of packaging machinery by country of origin: Origin France Italy Spain Holland I) Technology Very Good Good Good Good Flexibility Good Good Good Average Service Poor Good Average Average Price Good Average Good Fair Trade Show Attendance Castel Freres representatives attend the Emballage trade show in Paris along with some regional exhibitions, including Vinitec in Bordeaux. The company subscribes to Emballages magazine and consults the magazine’s website (www.emballagemagazine.com) for latest developments in the sector. The Internet is used as tool to gather information on potential suppliers and new technologies. Mr. Texier has never visited Pack Expo and mentioned that he probably would not consult the web site for suppliers simply because of the language differences. J) Specific Interests Despite its existing supplier relationships, Castel Freres is very much open to receiving information on U.S. machinery and technology. Company representatives have no experience with U.S. machines to date and would like to learn more about U.S. and Canadian technology. K) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Castel Freres S.A. Mr. Jean-Paul Texier Production Director 24, rue Georges Guynemer 33290 Blanquefort -France(33) 5.56.95.54.00 (33) 5.56.95.49.91 124 Email: Web site: jp.texier@castel-freres.com www.castel-freres.com 125 Coca-Cola France Industry: Sub Industry: Beverages Carbonated Soft Drinks; Fruit Juices; RTD tea Location: Five production sites nationwide Size: (2002 sales) US$ 987 million (France) Purchasing US$ 40 million (Socx potential: Production unit) Specific Business Complete cola carbonate Opportunities: filling lines A) Company Description: Coca-Cola’s operations in France produce and market major Coke brands and flavors, as well as Minute Maid juices, and Aquarius and Powerade sport drinks. Drink production is spread over five production sites, with most of the production used to meet local demand (the only exception being the Dunkerque site, which serves the Belgian and Dutch markets). Coca-Cola corporate has followed a “think local, act local” policy worldwide, which has led to decentralization of decision-making and increased product segmentation to satisfy local demand. Recent product launches, such as the Fanta Latina and Fanta Madness, are examples of Coca-Cola’s policy of adapting its brands to local tastes. B) Main Products Produced and how are they packed: Product Cola Carbonates Fruit Juices Sports Drink C) Brand Package Coca-Cola (Cherry, Light, PET, Glass, metal can Caffeine-free…), Fanta, Sprite Minute Maid Paper/cardboard, metal cans Powerade, Aquarius PET sports bottles Installed Packaging Machinery: Coca-Cola provided the following information on its installed packaging equipment in its five French production facilities: Current Machinery Used Blow-molding (PET) Brand Sidel Origin France 126 Filling – liquid Shrink film Shrink film/ over-wrapping Cartoning Coding (PET bottles) Palletizing/Depalletizing KHS, Krones Kisters SMI / Ocme Mead Videojet Technologies Inc. Acme, Ocme Germany Germany Italy U.S. U.S. Italy It was estimated that roughly 75% of installed machinery was either of German or Italian origin. D) Last Purchases of Packaging Machinery: Coca-Cola recently purchased fourteen coding machines from U.S. supplier Videojet Technologies, to be used in the “Up to You” promotion in the beginning of April 2003. Machinery Coding Machines E) Brand Units Videojet Technologies Inc. 14 Origin U.S. Future Packaging Machinery Ordering Plans (2003-2005): Coca-Cola France is planning an estimated US$ 40 million investment to expand production capacity at its Socx production facility. F) Purchasing Policies/ Process. Final purchasing decisions are made by the central purchasing department located Coca-Cola’s French headquarters. A purchasing executive works with the technical departments at each site to identify machinery needs and evaluate proposals according to a strict set of specifications. G) Factors That Influence Purchasing Decisions. 1/ Production efficiency 2/ Quality and durability 3/ Servicing, availability of local staff and parts 4/ Price 5/ Delivery speed H) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: Under Coca-Cola’s corporate policy of “think local, act local”, national subsidiaries such as Coca-Cola France focus on working with local suppliers of raw materials and production equipment. As such, European machinery 127 manufacturers are often favored by Coke’s local purchasing process. Nevertheless, Coca-Cola remains open to new, competitive bidders regardless of nationality, which was evident in its selection of 14 coding machines from U.S. manufacturer Videojet Technologies Inc. Coca-Cola’s evaluation of packaging machinery by country of origin: Origin United States Germany Italy France I) Technology Very Good Very Good Good Good Flexibility Good Good Good Good Service Good Good Good Good Price Good Expensive Average Fair Trade Show Attendance / Trade publication Information: Coca-Cola France attends Emballage and Interpack trade shows. In addition, it consults a wide variety of publications, in French, English and German including Emballage Magazine, Process, Beverage World, a nd Usine Nouvelles. J) Specific Interests Coca-Cola France is open to new suppliers for most machinery, as long as the machinery is competitive according to the above decision-making criteria. It was mentioned that it is critical for a machine supplier to have a presence either in France or a neighboring country to ensure rapid servicing and spare parts provision. K) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Web site: Coca-Cola France Mr. Jean Valentini Director of Development - Packaging 27 rue Camille Desmoulins 92784 Issy les Moulineaux Cedex (33) 1.58.00.38.76 (33) 1.58.00.33.02 jvalentini@ge.cokecce.com www.coca-cola.fr Or Contact: Position: Tel: Email: Mr. Marc Monteran Purchasing Executive – Packaging Machines (33) 1.58.00.27.46 mmonteran@ge.cokecce.com 128 Danone S.A. Industry: Sub Industry: Location: Size: (2002 sales) Specific Business Opportunities: A) Beverages Bottled Water Evian production facility US$ 2.2 billion (Evian division) US$ 1.9 billion (Badoit) Injection molds; filling (liquid); injection and blowing machines; bottling line Company Description and Main Products: Danone is the market leader in France in the carbonated water segment and is second in still water, with its Evian and Volvic representing its premier brands. The Badoit brand competes directly with Perrier (Nestle Waters) in the premium carbonated water segment. Danone’s bottled water division includes the following brands: o Still bottled water: Danone, Activ, Evian, Taillefine, Volvic o Carbonated bottled water: Arvie, Badoit, Salvetat o Flavored bottled water: Salvetat, Vertigo de Badoit, Volvic aux extraits naturels Danone is focusing its bottled water marketing efforts on developing different packaging sizes and formats to target an even more highly-segmented audience. Most recently, Danone introduced the 5-liter format for families and the sports bottle for the younger, more active consumers. Plastic/ Glass Packaging Formats (Evian/Volvic): 33cl; 50cl; 75cl (“nomad” bottle); 1l; 1.5l; 2l; 5l (family-size). B) Installed Packaging Machinery: No specific information was provided on Danone’s installed machinery base in terms of number of units, utilization rate, or average age. See below for more general information on current equipment suppliers. 129 Current Machinery Used Brand PET blow molding Sidel, KHS Pre-injection molding Filling line equipmentliquid Labeling and marketing Palletizing, tray forming, over wrapping C) Origin France, Italy, Germany, Canada Sipa, Husky Italy, Canada Krones, Sidel, Sig Germany, France, Simonazzi, Procomac Italy Krones, Sig Simonazzi Germany, Italy Ocme, Acme Italy Average Age 10 5-10 5-10 5-10 5 Purchasing Policies and Financial Arrangements. Danone, through its Global Sourcing Manager, takes a global approach to industrial purchasing, exploring offers from a wide-source o f equipment manufacturers irregardless of nationality. Decision-makers place the most emphasis on the long -term running costs when evaluating a potential machinery investment. No specific information was provided on future machinery investment. It was opined that new production investment is mostly driven by capital markets and the current valuation of Danone’s equity on global financial markets. Industry sources say that Danone should replace a number of liquid filling, blowmolding, and pre-injection machinery over the next three years. D) Factors That Influence Purchasing Decisions. 1/ Global running costs over 5-10 years 2/ Production speed and capacity 3/ Production efficiency (material waste generation) 4/ Energy Consumption 5/ Acquisition price Danone’s industrial purchasing department uses a complex set of coefficients to determine the overall cost of a machine over five to ten years. This could include energy consumption, purchase price, material waste generation, and estimated maintenance cost over the lifetime of the machinery. It is important to note that the initial acquisition price is not as important as the long-run production cost (and savings) calculations associated with a machine. E) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: 130 Most of Danone’s packaging machinery suppliers are major French, German or Italian manufacturers. As production speed (25,000-50,000 bottles/hour) and reliability are crucial factors, Danone prefers to work with the large European fullline manufacturers. Italian end-of-line specialists, such as Ocme and Acme, are preferred suppliers of secondary and over-wrapping machines. Danone’s plastic bottle manufacturing (Evian and Volvic) includes either an injection or blow-molding phase. Italian manufacturer, SIPA, based outside of Venise, supplies Evian facitilies with injection mold machinery, which are appreciated for their simplicity and ease-of-use. However, it was mentioned that the cumbersome size and slow production speed were the drawbacks of the Sipa’s technology. Canadian machine manufacturer, Husky, is the only North American machine supplier to Danone’s bottled water production facilities. F) Trade Show Attendance / Trade publication Information: Danone purchasing executives attend Interpack in Dusseldorf, Emballages in Paris, and DrinkTech (every three years in either Munich or Dusseldorf). Major French publications consulted are Emballage Magazine and Usine Nouvelles. G) Specific Interests Danone (Evian and Volvic brands) would be interested in receiving more information on pre-injection and blow-molding, as well as liquid filling machinery. H) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Website: Danone France (beverages division) Mr. Pierre Betat (or Thierry Becker) Global Sourcing Manager 22 avenue Sources 74500 Evian les Bains (33) 4.50.25.80.88 (33)4.50.26.86.43 Pierre.betat@danone.com Thierry.becker@danone.com www.danone.fr 131 Heineken France Industry: Sub Industry: Location: Beverage Beer Five production sites nationwide Size: (2002 sales) US$578 million (France) Purchasing Est. US$ 500,000potential: 1,000,000 Specific Business Control systems (tele Opportunities: monitoring and bottle inspection), misc. bottling line equipment A) Company Description: Dutch multinational Heineken is a leading European brewer with over 80 brands sold in over 140 markets for a global annual turnover of roughly US$8 billion in 2001. Heineken is the second largest brewer in France with an estimated turnover of US$ 582 million in 2002, accounting for roughly one third of the total market in value terms. Heineken operations in France include five production sites (of which one is devoted to the Fischer brand), with the bulk of production sold domestically. Sales have remained stable over the review period, and production is expected to increase modestly over the next three years to meet modest growth in domestic beer consumption. New packaging innovations for the French market include the “Basket Pack”, a six-pack for 33 cl glass bottles. Heineken has also launched individual beer bottles made of PET and re-sealable caps in response to Kronenbourg’s recent innovations in the area. B) Main Products Produced and how are they packed: Brand Heineken Fischer C) Package Glass, metal can, PET bottle Glass, metal can Installed Packaging Machinery: Current Machinery Used Brand Filling – liquid Krones, KHS Filling –liquid Simonazzi (Sig) 132 Origin Germany Italy (Swiss ownership) Capping Conveying Labeling, Marketing Palletizing, depalletizing Multipacking, Overwrapping D) Krones, KHS Gebo (Sidel) Krones, KHS, Sig Simonazzi Ocme Mead, Ocme, Acme Germany France Germany, Switzerland (Italy) Italy U.S., Italy Last Purchases of Packaging Machinery: Heineken stated that it has just completed a round of investment in bottling line machinery, selecting its existing German and Swiss-Italian suppliers. Average age of used equipment is estimated at between 10-15 years. E) Future Packaging Machinery Ordering Plans (2003-2005): Heineken commented that there are no major machinery investments planned for the short term since it recently completed a major investment round. However, it was mentioned that opportunities remain for smaller-scale replacement or bottling line modifications over the forecast period. In addition, new multi-pack formats are expected to drive replacement equipment in this area. Heineken is also exploring tele-monitoring and bottle inspection machinery to add to its production line (current suppliers being consulted are of Japanese and German origin). F) Purchasing Policies and Financial Arrangements. Each site’s production team, in conjunction with the marketing and research and development units in Holland, identify yearly machinery investment requirements. Once the machinery specifications are developed, a proposal is submitted to Heineken’s corporate purchasing office for approval. For new machinery purchases, a tender is issued from the Dutch purchasing department and at least five suppliers are evaluated per machine type. Most investments are financed internally. Heineken provides a down payment upon order (normally 30-40%), and the rest within sixty days after delivery. Long term suppliers are given favorable payment plans, depending on past experience and payment history. G) Factors That Influence Purchasing Decisions. 1/ Reliability and durability 2/ Servicing, availability of spare parts 3/ Past experience with supplier 4/ Price in relation to quality 133 5/ Brand reputation 6/ Rapid delivery terms H) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: Heineken stated that it has long -standing and close working relationships with its current suppliers, which are mostly the major European manufacturers of complete bottling line equipment. Heineken technical and maintenance staff works closely with its suppliers to develop new machinery to accommodate new and rapidly-changing packaging requirements. The interviewee stated that German machines are generally more robust and durable than its Swiss and Italian competitors. This is a major competitive advantage for German suppliers in high speed, high volume beer production, since reliability and durability are possibly the most important factors taken into consideration during Heineken’s investment decisions. Consequently, the premium price demanded by German manufacturers is justified when evaluated over the life time of the machinery. It was also mentioned that its German suppliers’ after-sales servicing is often more expensive and less responsive than its French, Swiss, or Italian suppliers. Sig Simonazzi was pointed out as having quick, efficient and cost-effective aftersales servicing, which has allowed it to increase its penetration in the highvolume beer production market. I) Trade Show Attendance / Trade publication Information: Heineken attends the Emballage trade show in Paris, along with Interpack in Dusseldorf. It also attends specialized shows such as Drinktech in Munich (every three years) and Brau Nuremberg. A wide range of trade publications are consulted, including Emballage Magazine, Emballage Digest, Beverage World, and Brau. J) Specific Interests Heineken receives very little information from North American suppliers, and would like to receive information on bottling line machinery, particularly innovative equipment that is highly versatile and flexible. It also is interested in receiving product information on tele-monitoring and bottle inspection equipment. K) Contact Information: Company Name: Contact: Heineken France Luigi Mergoli 134 Position: Address: Telephone: Fax: Email: Web site: Technical Director France 19 rue des Deux Gares 92500 Reuil-Malmaison Cedex (33) 1.47.14.28.93 (33) 1.47.14.36.01 l.mergoli@heineken.fr www.heineken.fr Corporate Purchasing Contact: Contact Name: Title: Email: Mr. Siep Hiemstra (The Netherlands) Purchasing Director s.hiemstra@heineken.nl 135 Kraft France Industry: Sub Industry: Location: Size: (2002 sales) Purchasing potential: Specific Business Opportunities: A) Beverage Coffee Laverune production facility Est. US$ 450 million US$ 4-5 million Vertical sachet fill and seal; automated palletizing equipment Company Description: Kraft Foods France produces and markets chocolate, biscuits, and coffee goods for the French and European markets. Kraft’s French operations include a headquarters in Vélizy, and two production sites located in Strasbourg (chocolate) and Laverune (coffee). Kraft’s coffee production is marketed under its global brands: Maxwell House, Carte Noir, Jacques Vabre and Grande Mère. Roughly 70% of annual production is sold domestically, with the remainder e xported to neighboring E.U. countries. B) Main Products Produced and how are they packed: Most of Kraft’s coffee production is packaged in triplex (aluminum/polyethylene) vacuum 250 gram packs or plastic “lift top” containers. C) Installed Packaging Machinery: Current Machinery Used Vertical sachet fill and seal machinery Vertical sachet fill and seal machinery Carton fill and seal Overwrapping (film) Conveying, weighing D) Brand Bosch Origin Germany 12 SIG Switzerland 15 Bosch MAF Siemens Germany France Germany Last Purchases of Packaging Machinery: 136 Average Age 10-12 5 --- Kraft Foods France indicated that it has not invested heavily in new machinery over the review period. Average machinery age is estimated to exceed ten years. E) Future Packaging Machinery Ordering Plans (2003-2005): Kraft indicated that it plans to replace its aged installed base of sachet fill and seal machinery. Other major projects include automation of its entire palletizing activity. Machinery Bag fill machinery Robotic machinery F) Origin Motive of purchase and seal Germany, Italy, Switzerland palletizing --- Estimated Budget Replacemen US$ 4-5 million t Automation --- Purchasing Policies. Kraft Foods Laverune’s production site team, in accordance with the marketing department’s packaging specifications, defines new and replacement machinery requirements over a three- to five-year plan.. This site team works in close collaboration with Kraft’s centralized research and development unit, which has a permanent representative at the Laverune facility. Budgets and final purchasing decisions are approved by Kraft’s European headquarters based in Switzerland. Kraft Foods France purchases packaging equipment directly from the manufacturer, and generally deals with the machine manufacturer’s French representative for maintenance and other technical issues. Kraft’s internal maintenance team requires continual contact with a manufacturer’s servicing team to respond quickly to technical issues. G) Factors That Influence Purchasing Decisions. 1/ Reliability and durability 2/ Production efficiency (material waste) 3/ Price in relation to quality 4/ Quick and efficient servicing 5/ Previous experience with brand H) Comments on Preferred Brands and Existing Business Arrangements With Packaging Equipment Suppliers: Kraft considers German packaging machinery to be the best adapted to its production environment in terms of durability and reliability over the machinery’s expected lifetime. The largest machines are expected to last 15-20 years, and in 137 this respect German machines are believed to have a considerable competitive advantage over its nearest competitors. In particular, Bosch machines are appreciated for their production efficiency and reliability for vertical bag fill and seal machines and end-of-line machinery. Swiss manufacturer, Sig, is also appreciated for the reliability of its fill and seal technology. Kraft’s evaluation of packaging machinery by country of origin: Origin Germany Switzerland Francw I) Technology Very Good Good Good Flexibility Good Good Good Service Average Good Good Price Expensive Average Fair Trade Show Attendance / Trade publication Information: Kraft attends the major European packaging shows – Emballage and Interpack – and consults Emballage magazine on a regular basis to learn about market trends and new packaging technology. The Internet is used extensively by the engineering and research department to learn about and compare current and potential suppliers’ product lines. J) Specific Interests Kraft is interested in receiving company and product information through electronic newsletter with links to company homepages. In particular, it is interested in receiving information on automated palletizing equipment. K) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Web site: Kraft Foods France Mr. Patrice Carle Maintenance Director route Saint Georges 34880 Laverune -France(33) 4.67.07.15.15 (33) 4.67.07.15.16 pcarle@krafteurope.com www.kraftfoods.fr 138 Kronenbourg S.A. Industry: Sub Industry: Location: Beverage Beer 3 production sites: Obernai, Champigneulles, Rennes Size: (2002 sales) US$ 850 million Purchasing Est. US$ 1-3 million yearly potential: Specific Business PET blow molding; Opportunities: palletizing; multipacking A) Company Description: In 2000, the Danone group sold its Kronenbourg division to Scottish & Newcastle, the leading brewer in the U.K. and the third largest European producer. Kronenbourg is France’s largest brewer, producing roughly 9 million hectoliters per year in its three brewing facilities. Kronenbourg controls over 40% of the domestic beer market in volume terms, and almost 50% of the market in overall value terms. Most of production is sold locally with the French market accounting for over 95% of sales, of which 70% is sold through on-trade channels (supermarkets and retail shops). The Kronenbourg product portfolio includes the following brands: o Kronenbourg, 1664, Kanterbrau, Gold, Grimbergen, Brugs, Wel Scotch Partner brands (through licensing and promotional agreements): o Beamish Stout, Beamish Red Irish Ale, Bud, Carlsberg, San Miguel, Srongbow, and Fosters New packaging innovations include a new logo and signage for the 1664 brand, a new 33cl “anti-shock” PET bottle for Kronenbourg, as well as new multi-packs for the Brugs and Kanterbräu brands. B) Main Products Produced and how are they packed: Brand Kronenbourg 1664 Kanterbräu Gold Package Glass, Metal Can, PET Bottle (33cl) Glass, Metal Can Glass, Metal Can Glass 139 Grimbergen C) Glass Installed Packaging Machinery: Kronenbourg provided the following information on its installed packaging machinery base: Current Machinery Used Bottling line Bottling line, capping Filling, conveying Cartoning PET blow molding Shrink film Multipacking Palletizing, depalletizing D) Brand Origin Krones, KHS Simonazzi (SIG) Krones, KHS Ocme Sidel Ocme, Acme Mead Schausser Germany Italy (Swiss) Germany Italy French Italy U.S Germany Average Age 12 15 12 12 2 10 12 6 Purchasing Policies. Potential machinery purchases are evaluated first by a “pilot committee” composed of a purchaser from headquarters, along with the technical and production directors at the production facility concerned. The company consults a list of suppliers and selects five candidates whom it contacts to submit proposals. The committee then submits investment recommendations to corporate headquarters in Strasbourg for approval. It is important to note that Kronenbourg places a great deal of importance on observing equipment in a production environment. Consequently, when evaluating a proposal, company representatives often visit neighboring factories in France or Germany. Kronenbourg indicated that its packaging machinery investments are financed internally. Payment schedules are structured to provide a down payment at the time of order, and the balance after the machinery has been installed and has been functioning for a fixed amount of time. E) Factors That Influence Purchasing Decisions. The most important factor when evaluating a machinery investment is the running cost of the machine over its lifetime. Kronenbourg indicated that its machinery is expected to last over 20 years, and as such its calculations are complete accordingly. It also indicated that the lifetime running cost estimates often surpass the initial investment. 1/ Lifetime running cost 140 2/ Ease of Use 3/ Brand reputation 4/ Previous experience with supplier 5/ Availability of parts and service (less than 24 hours) F) Comments on Preferred Brands and Perceptions of North American Equipment: Kronenbourg has very little North American packaging machinery in its French production facilities. The only exception is Mead, with whom Kronenbourg has had a long-standing supplier relationship. It was mentioned that Mead’s European presence is a decisive factor in its overall competitiveness, particularly in terms of responsiveness of machine servicing and maintenance and spare parts supply. The bulk of Kronenbourg’s packaging machinery brands are either German or Italian -, and for the most part are the leading full-line bottling equipment suppliers - Krones, KHS, and Sig Simonazzi. Kronenbourg considers its German equipment, in particular Krones and KHS brands, to be the best and most reliable packaging equipment on the European market. Simonazzi equipment is appreciated for its versatility and adaptability in handling different packaging formats. G) Trade Show Attendance / Trade publication Information: The company also visits Emballage (France) and Interpack in Germany. Company executives consult major industry publications such as Usine Nouvelles, Emballages, and Beverage World. H) Specific Comments concerning North American Machinery The company representative interviewed mentioned that the distance between North American suppliers and the European market represents a significant “barrier to entry”. European end-users are comforted by the proximity of manufacturers, particularly concerning technical collaboration, quick and efficient servicing, and spare parts provision. Kronenbourg also commented that North American machinery suffers from a poor image with respect to machine quality and flexibility, both of which are major factors in Kronenbourg’s decision-making process. German machines, in particular, are regarded as being the highest quality, most durable equipment on the market. I) Contact Information: Company Name: Kronenbourg S.A. 141 Contact: Position: Address: Telephone: Fax: Email: Mr. Pascal Magoni Technical Director 68 route d’Oberhausbergen 67037 Strasbourg Cedex 02 (33) 3.88.27.44.05 (33) 3.88.27.42.06 pascal.magoni@kronenbourg-fr.com Or Contact: Position: Tel: Fax: Email: Mr. Gerald Jacquot Purchasing Director (33) 3.88.27.44.88 (33) 3.88.27.42.06 Gerald.jacquot@kronenbourg-fr.com 142 Orangina Schweppes S.A. Industry: Sub Industry: Location: Beverage Soft drinks and fruit juices France: 5 production sitesOrangina/Pampryl (3); Schweppes (2) Size: (2002 sales) US$ 427 million (of which 64.2% Orangina brand drinks) Purchasing Est. US$ 2-4 million yearly potential: per production facility Specific Business Complete bottling line Opportunities: equipment A) Company Description: Orangina Schweppes France, a subsidiary of London-based Cadbur y Schweppes Plc, is France’s number one producer of non-alcoholic drinks. Its product portfolio includes carbonated fruit-based, carbonated tonic, still fruitbased, and fruit-flavored drinks for children. Major brands include: o Orangina, Schweppes, Oasis, Pampryl, Champony, Gini, Canada Dry … Despite not being present in the cola segment, Orangina Schweppes has increased its penetration in other target markets through product innovation such as introducing new Orangina favors and novel 25 cl glass bottles for its Pampryl fruit-juice brand. Furthermore, the original design of Orangina’s 1.5 l plastic bottles and 20 cl glass/plastic bottles are closely associated with its brand recognition and awareness, and have been widely-supported by national advertising campaigns. B) Main Products Produced and how are they packed: Orangina Schweppes packages its wide variety of beverage products in glass and plastic (PET) containers, metal cans, and carton Tetra pak box formats. C) Installed Packaging Machinery: Cadbury Schweppes did not provide detailed information on its installed packaging machinery base. It did mention that roughly 80% of its installed 143 capacity is either of Italian or German origin, with the remaining 20% of French origin (Sidel and small French manufacturers). Current Machinery Used Brand Full bottling line Sig Simonazzi, equipment KHS, Krones PET blow molding Labeling and marking Palletizing a nd wraparound D) Sidel Krones Cermex Origin Average Age Italy (Swiss ownership), Germany France Germany France 5-15 10 -3 Last Purchases of Packaging Machinery: The company indicated that it made the following purchases within the last three years: Machinery Bottling line equipment End-of-line E) Brand KHS, Krones, Simonazzi Cermex, Sidel Country Germany, Italy France Future Packaging Machinery Ordering Plans (2003-2005): Machinery Motive of purchase Estimate Budget Bottling line equipment (liquid filling, screw capping, conveying) Replacement Est. € 2 million F) Purchasing Policies and Financial Arrangements. Cadbury Schweppes France follows a decentralized decision-making process. Each production site is responsible for identifying and proposing packaging machinery replacement and production improvements on a one to two year basis. Market-driven changes as indicated by Cadbury Schweppes marketing department are key factors when drawing up technical specifications. Once technical specifications are developed, an existing list of preferred suppliers is consulted, from which at least three proposals are evaluated per machine category. In many cases, the corporate purchasing office in the U.K. assists in negotiating and selecting new machinery. Cadbury prefers to buy machinery directly from the manufacturer. It requires that the machine supplier designate technical staff to work closely with its internal maintenance personnel. 144 Payment schedules are structured in order to provide a down payment at the time of order, a percentage upon delivery, with the remaining balance after the machine has been functioning for more than a month. G) Factors That Influence Purchasing Decisions. 1/ Adherence to technical specifications 2/ Reliability 3/ Technical sophistication (flexibility/adaptability) 4/ Servicing, cooperation with internal technical and maintenance staff 5/ Compatibility with existing equipment H) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: Cadbury indicated that its supplier base of French, German, and Italian machine manufacturers adequately fulfilled its packaging machinery needs. German machines are viewed as the most reliable and durable; Italian machines are seen as being the most versatile in handling different packaging formats. The company indicated that it selects Sidel PET blowing machines due to its leadership position, reliability, and strong brand reputation in this field. Cadbury believes there is little real competition in the French market to rival Sidel in this area of expertise. Cadbury Schweppes indicated that it was not aware of any North American machinery in its French facilities. In addition, the interviewee has rarely, if ever, been approached by North American suppliers, and as such had no comments on U.S. and Canadian packaging machinery technology. I) Trade Show Attendance / Trade publication Information: Cadbury Schweppes indicated that it rarely attends trade shows to gather supplier information. It mentioned that it is familiar with the key suppliers in their field (the major bottling line suppliers) and consults their interlocutors in these companies directly. It has attended the Emballage trade show in Paris. The production team subscribes to Emballage and Beverage World magazines. It indicated that it does not consult the Internet to gather supplier information. J) Specific Interests Cadbury Schweppes would be interested in receiving company and product information from machinery suppliers in the above machinery categories (see setion C). 145 K) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Website: Orangina Schweppes S.A. Mr. Yann Maurice Director of Development - Packaging Domaine St. Hilaire Rue Pierre Berthier 13100 Aix-en-Provence (33) 4.42.37.65.34 (33) 4.42.37.65.70 Yann.Maurice@csplc.com www.orangina.fr 146 PepsiCo France Industry: Sub Industry: Location: Size: (2002 sales) Purchasing potential: Specific Business Opportunities: A) Beverage Cola Carbonates; Mineral Water Saint Alban bottler US$ 106 million Est. US$ 5-10 million Full bottling line and material handling equipment: June/July Request for Proposal (RFP) Company Description: PepsiCo is the world’s second largest soft drinks manufacturer, with its soft drink activity accounting for about a quarter of global turnover. The group acquired Tropicana in 1998, becoming a major player in the fruit juice segment. Pepsi’s sales in cola carbonates in France are relatively disappointing compared with its nearest competitors, and are significantly below Coca-Cola’s. Pepsi was able to maintain roughly a 15% volume share due to the success of its Pepsi Max and Pepsi Light brands. The company also has a strong market position in notfrom-concentrate fruit juices with its Tropicana brand. PepsiCo France’s bottler, Les Eaux Minérales de St. Alban, produces and bottles the full Pepsi product line, including its own mineral water (under the St. Alban brand) and private labels for large supermarket chains. B) Main Products Produced and how are they packed: Product Cola Carbonates Mineral Water C) Brand Pepsi, Pepsi Max, Pepsi Light, Pepsi Twist, Cool, 7-up St. Alban; Private labels Package Bottles (PET) ; metal can Bottles (PET) Installed Packaging Machinery: PepsiCo France did not provide specific unit numbers, but it is estimated that 80% of installed machinery at its St. Alban bottling facility is of German origin. Below is a cross-section of the machine used in the St. Alban bottling plant: 147 Current Machinery Used Injection molds Blow-molding Blowing, bottling line, conveying, rincing, drying Palletizing Labeling Palletizing, depalletizing Shrink film wrapping Multipacking Stretch wrapping Injection D) Brand Husky Sidel Krones Origin KHS, Ortmann and Herbst Krones, Kisters Acme Kisters Mead ITW (“Octopus”) VBS (Vacuum Barrier System) Germany Germany Italy Germany U.S. U.S. U.S. Canada France Germany Future Packaging Machinery Ordering Plans (2003-2005): The Saint Alban bottling facility will be issuing a request for proposal for bottling line and materials handling equipment for two (or three) additional production lines. A request for proposal will be tendered in June or July. In each machine category, candidates will be evaluated according to a number of strict criteria. In particular, suppliers must demonstrate ability to ensure rapid servicing and maintenance (less than 24 hours). A European presence is an important factor that will be taken into consideration. The contact information for the RFP is included below in section K. F) Purchasing Policies. Production and technical directors at the St. Alban facility work closely with the research department (an external engineering firm) to develop the technical specifications for the RFP. Proposals are studied by a team composed of St. Alban production managers and PepsiCo’s central purchasing department located in Belgium. Final decisions are made in the Belgian head office. G) Factors That Influence Purchasing Decisions. 1/ Reliability and durability 2/ Rapidity of servicing and repair 3/ Previous experience with the brand 4/ Price in relation to quality The St. Alban production team places a great deal of importance on a supplier’s ability to react quickly to maintenance and repair concerns. In this respect, it is preferred that a supplier have a European presence with a technical assistance infrastructure. 148 H) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: The interviewee from the St. Alban bottling facility commented that it has had a good experience with its North American suppliers. It was mentioned that Husky, ITW, and Mead’s European presence was a deciding factor in their selection. (The distance between Europe and North American suppliers is perceived as a considerable obstacle that renders communication and reactivity difficult) PepsiCo considers German equipment to be the “Mercedes” of packaging machinery. Since reliability and durability are the most important criteria in the decision-making process, the purchasing team often selects the leading bottling line equipment manufacturers for their strong brand image and reputation for quality. St. Alban operates a few Italian machines (Acme, Simonazzi). Priced lower than their German counterparts, Italian machines are considered to be of lower overall quality and durability when compared to its German equivalents. St. Alban’s evaluation of packaging machinery according to country of origin: Origin United States Canada Germany Italy I) Technology Good Very Good Very Good Good Flexibility Good Good Good Good Service Good Average Poor Good Price Good Good Expensive Average Trade Show Attendance / Trade publication Information: PepsiCo’s St. Alban production team visits the major European packaging trade shows, Emballage and Interpack. A wide variety of trade and industry publications are consulted including Emballage Magazine, Process, Liquid Magazine, and Beverage World. J) Specific Interests PepsiCo would be interested in receiving information on full-line bottling equipment for its production expansion plans. K) Contact Information: Company Name: Contact: Position: Address: PepsiCo France (St. Alban bottling facility) Mr. Gilles Kersriden Production Manager Les Grands Prés 42370 St. Alban les Eaux 149 Telephone: Fax: Email: -France(33) 4.77.66.42.50 (33) 4.77.66.42.53 gilles.kersriden@eau-minerale-st-alban.com Regarding June/July Request For Proposal : Contact: Position: Tel: Email: Mr. Eddy Cool Technical Director (33) 4.77.66.42.50 eddy.cool@eau-minerale-st-alban.com 150 Perrier Vittel S.A. (Nestlé Waters) Industry: Sub Industry: Beverage Bottled Water (still and carbonated) Location: Vergeze, France Size: (2002 sales) US$ 791 million A) Company Description: Perrier Vittel France belongs to the Swiss food and beverage giant Nestlé. Following its takeover of Perrier Vittel, Nestlé Waters became the world’s leading bottled water manufacturer. Present in over 140 countries, Perrier Vittel S.A. employs over 20,000 people of which 2,000 work in the production facility in Vergèze, where the Perrier source is located. The company produces approximately 12 billion liters of bottled water yearly for most major export markets. In France, Perrier Vittel is the leader in the still bottled water segment, and second in the carbonated bottled water segment behind Danone brands. Nestlé Waters exports roughly a third of its local production to market worldwide. The United States is a principal export market, of which the Perrier brand accounts for roughly 80% of total bottled water imports. Major Nestle Waters brands include: o Still bottled water: Aquarel, Contrx, Hepar, Valvert, Vittel o Carbonated bottled water: Perrier, Quezac, San Pellegrino B) Main Products Produced and how are they packed: Product Mineral water (still and carbonated) Mineral water (still and carbonated) Mineral water (still and carbonated) Mineral water (still and carbonated) Mineral water (still and carbonated) C) Size 20 cl 33 cl 50 cl 75 cl 100 cl Package Colored glass Metal can, PET PET, colored glass PET, colored glass Colored glass Installed Packaging Machinery: Perrier Vittel’s Vergèze production facility includes eleven production lines over three sites (Perrier 1, Perrier 2, Perrier 3). Its bottle filling lines are fed with preformed bottled fabricated in the on-site glass facility. 151 The company provided only general information regarding its installed base: over 80% of its machinery is either German or Italian, with the remainder being mostly of French or Dutch origin. Major brands mentioned included SMI (Italian marking machines) and Kisters (German filling and dosing systems), Seimens and Krones (labeling equipment). D) Purchasing Policies and Financial Arrangements. The company was not a liberty to reveal its decision-making structure. However, it was explained that a team composed of the industrial site director, production line managers, and the research department develop recommendations which are submitted to Nestlé’s central purchasing department. E) Factors That Influence Purchasing Decisions. Perrier Vittel places importance on a wide rage of criteria. Of the aspects discussed, the following were determined to be the most prevalent: 1/ Reliability and durability 2/ Production efficiency 3/ Versatility 4/ Service, availability of local staff and parts 5/ Previous experience with brand F) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: It was estimated that over three-fourths of Perrier Vittel’s packaging equipment at its Vergèze site was either Italian or German. The only North American supplier identified was Mead (cartoning machines). G) Trade Show Attendance / Trade publication Information: Perrier Vittel visits Emballage (Paris, France) and Interpack (Dusseldorf, Germany) as well as Drink Tech in Munich. It consults a wide rage of trade journals including Emballage Magazine, Process, Beverage Magazine, and Usine Nouvelles. H) Specific Interests Perrier Vittel receives little information from North American suppliers. It would be interested in receiving any product information concerning bottling line machinery, conveying, liquid filling, labeling, and shrink film packaging machinery. I) Contact Information: 152 Company Name: Contact: Position: Address: Telephone: Fax: Email: Website: Perrier Vittel France Mr. Daniel Romieu Director of Industrial Development Source Perrier 30310 Vergèze (33) 4.66.87.63.92 (33) 4.66.35.04.58 Daniel.romieu@waters.nestle.com www.perrier.com 153 Taittinger S.A. Industry: Sub Industry: Location: Size: (2002 sales) Purchasing potential: Specific Business Opportunities: Beverages Champagne Reims US$ 78 million (consolidated) US$ 800,000 Labeling, Wrapping, Capping, and Pallet forming machinery A) Company Description: Taittinger is a major producer of premium champagne beverages marketed under the Taittinger brand. Taittinger vineyards are spread over 270 hectares of land in the Champagne region, and is one of France’s premier producers of champagne for both the domestic and foreign markets. B) Main Product and how they are packed: Product Champagne Brand Packaging used Taittinger Glass, metal, paper/carton over-wrap C) Installed Packaging Machinery: Current Machine Used Capping Labeling Tray forming Cartoning Pallet forming Wrapping Brand Sick Kosme, Cavagnino Cermex Cermex Mépal Polypack Units Origin Average Age 3 3 Germany Italy 15 8 2 1 1 1 France France France France 1 1 18 18 D) Future Packaging Machinery Ordering Plans (2003-2005) : Machine Capping Labeling Multi-position palletizing Units Motive of Purchase Forecasted Budget 1 1 1 Replacement Replacement Replacement US$ 200,000 US$ 200,000 US$ 200,000 154 Wrapping E) 1 Replacement US$ 200,000 Purchasing Policies and Financial Arrangements. Taittinger prefers to purchase its packaging machinery directly from the manufacturer though it has dealt with in-country agents for technical and training purposes. The company gathers information from trade show attendance, technical publications, and word of mouth to develop specifications for new machines. Company representatives visit similar packaging facilities of nearby champagne products to observe the machine in a production environment, which is an important step in Taittinger’s decision-making process. Taittinger mentioned that word of mouth is a key element in the purchasing process. The French champagne producing community is relatively small, and as a result, there is an active exchange of information between producers regarding new equipment and process technology. Packaging equipment purchases are financed by Taittinger’s internal funds. Typical payment involves a down payment in cash upon ordering, 30% upon delivery, and the balance 60 to 90 days after the machine has been installed and is functioning. F) Factors That Influence Purchasing Decisions. 1/ Adherence to specifications 2/ Servicing, technical and training cooperation 3/ Quality and durability 4/ Price 5/ Previous experience with the brand G) Comments on Preferred Brands and Existing Business Arrangements With Packaging Equipment Suppliers: Taittinger, though aware of some U.S. labeling and marking equipment, has received very little information from North American suppliers. Consequently, it could not comment on the difference between European and North American machinery. It was estimated that Taittinger’s current installed capacity was 40% French, 40% Italian, and 20% German. Taittinger’s evaluation of packaging machinery by country of origin: Origin France Italy Technology Flexibility very good good good good 155 Service good good Price good good Germany H) good average average average Trade Show Attendance / Trade publication Information: Taittinger representatives attend both InterPack in Germany and Emballage in Paris France. The company subscribes to major trade publications in France such as Emballage Magazine, Usine Nouvelle, and niche publications concerning wine-making techniques. As was mentioned before, word of mouth and reciprocal visits to production facilities in the Reims region are major sources of information exchange and new machinery investment decisions. I) Specific Interests Taittinger is open to receiving more information on U.S. machinery, particularly marking and labeling equipment. It was also mentioned that Taittinger’s U.S. subsidiary, Le Domaine Carneros, sought U.S. machinery for its California-based facility but was unable to identify equipment that met its specifications. J) Contact Information: Company: Contact: Title: Address: Taittinger C.C.V.C. René Chervier Production Manager 9 Place St-Nicaise 51100 Reims -FranceTelephone: (33) 3 26 85 84 13 Fax: (33) 3 26 40 43 26 Email: rene.chervier@taittinger.fr Web site : www.taittinger.fr 156 VI. THE PERSONAL CARE INDUSTRY 6.1 Industry Overview The personal care products market has show steady growth over the course of the review period, with value sales increasing at a 4-5% yearly rate. The cosmetics sector has shown the most dynamic growth with a 15% yearly growth rate from 1999 through 2002. Growth in local production has been driven by strong domestic demand and a robust export market. France has benefited and will continue to benefit from its strong historical link to the personal care industry, particularly perfumes and cosmetics. French producers, such as L’Oreal, Louis Vuitton Moet Hennessy (LVMH), Christian Dior, and Yves St. Laurent, are global players in the sector with strong footholds in both the domestic and international markets. France also hosts a number of large production facilities for major international producers such as Proctor and Gamble, Unilever, Henkel, and Johnson and Johnson as well has a number of small-to-medium sized producers of perfumes and cosmetics. 6.2 Key Players Leading Personal Care Goods Manufacturers – 2002 Consolidated Results Company Predominant Business Sales (millions) 1 € = 1 US$ Euros US $ L’Oreal France Hair care, skin care, cosmetics, perfumes 1,269 1,269 Proctor & Gamble France Hair care, skin care, body care 884 884 Henkel France Hair care, and other personal care 854 854 Parfums Christian Dior Perfumery products 684 684 Chanel Perfume, skin care, make-up 640 640 Yves Rocher Face and body cream 633 633 Elida Fabergé Personal care product 456 456 Bourjois Hair, face, body care products 392 392 Lancome Luxury care products 390 390 Beiersdorf Hair, face, body care products 374 374 Source: Xerfi 2002; Average dollar/ euro exchange rate calculated at parity 6.3 Summary of Interviewed Companies Nine personal care companies were surveyed including five diversified personal care products manufacturers and four leading luxury perfume and cosmetic producers. 157 Market Structure: The company survey indicated that packaging machinery market share is highlyconcentrated among relatively few major suppliers from the principal manufacturing countries. The data shows that Italian machinery has a clear leadership position in this sector, followed by France, Germany, and on a smaller scale Sweden and the U.K. Estimated Installed Packaging Machinery Shares by Country of Origin 5% 9% Italy 5% 37% France Germany Sweden 20% U.K. Other 24% Italian manufacturers, IMA, Marchesini, Cama, and Ronchi, show strong market penetration in both the luxury and mass market segments for filling, cartoning, and wrapping machinery. Our findings also show the French manufacturer, Kalix, as a leading competitor in the cartoning machine segment. Other key competitors include Cermex, Ocme, Acme in end-of-line machinery; Serac, Zalkin, King, and Groninger in filling machinery; Norden in tube filling machinery; and Krones in marking and labeling machinery. Market Drivers: Factors Influencing Purchasing Decisions Most companies interviewed indicated that machine reliability and versatility are the most important drivers in the decision-making process. Servicing was also mentioned often as being one of the top three drivers, particularly concerning repair speed and availability of local staff. In addition, brand reputation and previous experience with suppliers play important roles in influencing purchasing decisions. 1. Overall reliability 2. Versatility 3. Servicing 158 4. Brand reputation 5. Previous experience with supplier With a few exceptions, it appears pricing, as a sole criterion, takes on less importance than the above drivers. Price is evaluated within the context of overall quality and is balanced with the other key factors in the decision-making process. Customers’ Assessment of Packaging Machinery : Many companies mentioned a preference for Italian machinery, often referring to the equipment’s overall flexibility and versatility. German equipment, renowned for its solidity and durability, seems to suffer from a reputation for poor flexibility in handling different packaging formats in this sector. German equipment was often mentioned as being too expensive compared to Italian and French machinery. Many e nd-users indicated a preference for French packaging equipment, particularly filling and end -of-line machinery, due to its quality and overall price competitiveness. French suppliers appear to benefit from proximity and strong cultural ties with local end-users. None of the companies interviewed indicated to have any experience with North American packaging equipment suppliers. Best Prospects: Data gathered from the interviews show specific business opportunities for North American suppliers in the following machine categories: Film wrapping (cellophane) machinery Pressure filling machinery Cartoners of all kinds Case form and filling Palletizing equipment Filling and capping machinery Filling machinery for semi-viscous products Complete tube filling line machinery Labeling machinery Purchasing Potential: Overall purchasing potential for the companies interviewed is estimated at between US$ 30-40 million over the next three years. Many companies indicated that they are moving ahead with investment plans despite slower growth in 159 demand resulting from an uncertain economic environment. Noteworthy investment projects include Beiersdorf’s and Pierre Fabre’s production extension plans. 6.4 Company Profiles 160 Beiersdorf France Industry: Sub Industry: Personal Care Facial cream, skin and lip care Location: Savigny le Temple Size: (2002 sales) US$ 420 million Purchasing US$ 10-15 million potential: Specific Business Robotic palletizers; new Opportunities: production line equipment (mascara and lipstick) A) Company Description: Beiersdorf is a leading producer of facial creams and skin care mostly under the Nivea brand. Other brands include: La Praire/Juvena, Hansplast, Eucerin, Atrix, and Labello. Beiersdorf’s French operations include a head office and one production site, located in Savigny le Temple. The production from this site is distributed mostly in the French market, one of the largest facial cream markets in Europe. B) Main Products Produced and how are they packed: Beiersdorf’s skin care and facial creams are packaged in plastic and glass tubes, bottles, flasks, and jars using a variety of cardboard and plastic over wrapping. C) Installed Packaging Machinery: Below is a cross-section of the type of machines used in the Savigny le Temple facility: Current Machinery Used Brand Filling Machines for semi-vicous Norden products (tube) IMA Groninger Labeling and coding machines Krones Carton filling and closing Promatic machines Case forming and closing Kalix Palletizers Cermex 161 Origin Average Age Sweden New-10 Italy Germany Germany Italy -New--8 France France 5-8 5 D) Last Purchases of Packaging Machinery: Beiersdorf France recently invested in replacement packaging machinery for its existing lines. No specifics were provided in terms of quantities and machine types. E) Future Packaging Machinery Ordering Plans (2003-2005): Beiersdorf France is investing heavily in its production capacity and is looking to expand its operations in France. New production lines are being established and company decision-makers are currently selecting suppliers and new technology. It was mentioned that the Savigny le Temple facility is seeking innovative equipment in the areas of robotic palletizers, full packaging line equipment for new mascara and lipstick production lines. In addition, Beiersdorf expects to begin machine replacement for existing lines in two years. No specific figures were provided in terms of overall investment during this period, however investment budgets are expected to exceed € 5 million per year for the next three years. F) Purchasing Policies and Financial Arrangements. A production team composed of the technical, engineering and maintenance directors, as well as production line managers develops yearly proposals and specifications for equipment replacement. Machinery for new production investment is researched and selected by the production site team, with final approval from Beiersdorf’s German headquarters. At least three suppliers are considered per machine category, and preferred status is given to long-standing suppliers. For the most part, current suppliers are contacted first for a quote; then new suppliers are consulted in order to determine overall competitiveness within the defined criteria. Beiersdorf prefers to purchase machinery directly from the manufacturer, though it has dealt with country representatives. The company generally provides an initial down payment (between 40-50%); and additional amount upon delivery, and the remaining balance after a month in operation. G) Factors That Influence Purchasing Decisions. 1/ Reliability 2/ Adherence to purchasing specifications 3/ Servicing, availability of spare parts and local staff 4/ Fast delivery 162 5/ Price H) Comments on Preferred Brands and Arrangements With Packaging Equipment Suppliers: Existing Business Beiersdorf’s packaging equipment is mostly German (est. 40%), Italian, French, and Swedish. The cultural and historic link with Beiersdorf’s German operations often privileges German suppliers. German machines are considered to be among the most reliable and durable, especially for Beiersdorf’s high production environment. Swedish manufacturer, Norden, is viewed as having the best technology in the tube filling domain. Though these machines are priced at a premium, the pricequality-reliability ratio gives it a clear competitive advantage in its field. The Beiersdorf interviewee commented that the production team has had very little, if no, experience with North American suppliers. It was mentioned that there is little information available and that the low current market penetration makes it difficult for a North American supplier to increase its visibility. In addition, current supply in the European market is well-adapted and suits the company’s strict technical requirements. Beiersdorf’s evaluation of packaging machinery by country of origin: Origin Germany Italy France Sweden I) Technology Very Good Good Good Very Good Flexibility Good Good Average Good Service Average Good Good Average Price Expensive Average Good Fair Trade Show Attendance / Trade publication Information: Beiersdorf France representatives attend the Emballage and Interpack trade shows. Major trade publications consulted are Emballage Magazine and Usine Nouvelle. J) Specific Interests Beiersdorf is interested in receiving specific information from North American suppliers regarding new technologies in the personal care packaging sector. The information must stress the difference between the proposed technology and the technology currently available in the European market. K) Contact Information: Company Name: Beiersdorf France 163 Contact: Position: Address: Telephone: Fax: Email: Web site: Mr. Gilles Gatel Director of Industrial Development 1 rue des Sources 77176 Savigny le Temple -France(33) 1.64.87.34.21 (33) 1.64.87.30.10 gilles.gatel@beiersdorf.com www.beiersdorf.com; www.nivea.fr 164 Chanel S.A. Industry: Sub Industry: Location: Size: (2002 sales) Purchasing potential: Specific Business Opportunities: A) Personal Care Luxury products Compeigne Production Site US$ 750 million US$ 1-2 million per year Pressurized filling machinery (perfume flasks) Company Description: Chanel S.A. is a major producer and marketer of perfume and cosmetic products under its landmark Coco Chanel brand name. The Compeigne production site is the sole manufacturer of Chanel perfumes for worldwide distribution. In addition, the site produces Bourjois brand perfume and cosmetic products under a licensing agreement with Chanel S.A. B) Main Products Produced and how are they packed: Chanel and Bourjois perfumes are packaged in pressurized glass dispensers, carton boxes and cellophane. C) Installed Packaging Machinery: Chanel was not a liberty to provide specific information on its installed capacity. It did mention that over half of its equipment was of Italian origin, a third of French origin, and the remainder of German origin. Machine Filling machines for liquid products Carton fill and seal Tray forming and sealing Film wrapping (cellophane) Weighing machines Palletizing machines D) Country Italy, France Italy, France France France Germany France, Italy Last Purchases of Packaging Machinery: Chanel mentioned that it replaces machinery yearly and that recent investments average between US$ 1-2 million per year. E) Future Packaging Machinery Ordering Plans (2003-2005): 165 Chanel has a rolling investment scheme and plans to invest approximately €1-2 million to upgrade its packaging machinery in each of the machine categories above. F) Purchasing Policies and Financial Arrangements. Chanel’s production team, headed by the i ndustrial development director, evaluates and researches new machinery investment. Once the specifications are complete, the team contacts five or six suppliers that it knows well and narrows the choice to two suppliers. Once the selection is narrowed to two, the team generally requires the manufacturer to show the machine functioning in a production environment. Chanel normally purchases its machinery directly from the manufacturer, but not exclusively so. It will work with agents and distributors in the early stages of the investment process. In terms of servicing agreements, it prefers to deal directly with the machine manufacturer. It was mentioned that all machinery purchases are financed internally. Chanel normally pays a 30-40% down payment, and provides the remaining balance within 60 days after delivery. G) Factors That Influence Purchasing Decisions. 1/ Quality and reliability 2/ Flexibility in handling different formats and sizes 3/ Quick and Efficient Servicing (under 24 hours) 4/ Previous experience with supplier 5/ Price H) Comments on Preferred Brands and Perceptions of North American Equipment: Chanel commented that Italian packaging equipment is the most suited to its production environment, which requires a high degree of flexibility and adaptability to various package sizes and formats. In addition, it was mentioned that Italian machinery’s price in relation to its quality is a source of competitive advantage in the perfume and cosmetic sector. German machinery is perceived as being more robust than Italian equipment particularly for high volume production, however is viewed as less flexible with regards to different packaging formats. Chanel selects European equipment because it is familiar with the technology and has long-standing relationships with many of the suppliers. French machinery producers benefit from strong historical ties to the factory, while the 166 close proximity to the suppliers’ production and distribution sites is an important factor in the decision-making process. Chanel stated that it had very little communication with North American suppliers, and had heard of only a few American suppliers with a European presence. It also perceived North American equipment to be more costly and less technically adapted to European production environments. Differences in norms, particularly electrical standards, were viewed as prohibitively costly and time consuming. Chanel’s evaluation of packaging machinery by country of origin: Origin Germany Italy France I) Technology Good Very Good Good Flexibility Poor Good Good Service Poor Good Good Price Expensive Fair Average Trade Show Attendance / Trade publication Information: Chanel attends the Emballage trade show in Paris. It also consults Emballage magazine, Emballage Digest, and Usine Nouvelles. J) Specific Interests Chanel mentioned that it is currently experiencing problems with its pressurized machinery for perfume conditioning and packaging. It would be interested in receiving specific information on pressurized filling machinery for this sector. Chanel would welcome any information concerning new packaging techniques for perfume and cosmetic production. K) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Web site: Chanel S.A. Mr. Denis Tousch Industrial Development Director 7 rue de Ferdinand Lesseps 60200 Compeigne -France(33) 3.44.30.15.00 (33)3.44.30.15.05 denis.tousch@bourjois-corp.com www.chanel.fr 167 Parfums Christian Dior Industry: Sub Industry: Location: Personal Care Perfumes St. Jean de Braye production facility Size: (2002 sales) US$ 2.2 billion Purchasing US$ 5-10 million potential: Specific Business Film wrapping (cellophane) Opportunities: machinery; pressure filling machinery; cartoners; tray form and filling; palletizing A) Company Description: Parfums Christian Dior, a subsidiary of French conglomerate LVMH, is the country’s leading producer of luxury fragrances. The St. Jean de Braye site is Dior’s principal perfumery production facility for its domestic and worldwide markets. B) Main Products Produced and how are they packed: Christian Dior packages its wide variety of luxury perfumes in pressurized glass flasks, carton boxes, with cellophane film wrap. C) Installed Packaging Machinery: Origin Current Machinery Used Brand Pressure filling machine IMA, Norden, Groninger Italy, Sweden, Germany Carton, form and seal Marchesini, Kalix Italy, France Case/Tray filling IMA, Cermex Italy, France Cellophane film wrapping IMA Italy Palletizing IMA Italy D) Average Age New-10 New-10 New-10 New-15 New-10 Last Purchases of Packaging Machinery: Parfums Christian Dior indicated that it has invested yearly in packaging equipment for replacement and capacity extension purposes. The average age of its packaging machinery base ranges from new to 15 years. 168 E) Future Packaging Machinery Ordering Plans (2003-2005): The company i ndicated that it has a rolling investment schedule, with yearly packaging machinery investments exceeding several million dollars for all machine categories. In particular, the company is phasing in new machinery to increase its production speed. F) Purchasing Policies and Financial Arrangements. Christian Dior indicated that its production team selects potential machine suppliers from an existing list of manufacturers. Machine specifications are developed in accordance with new packaging requirements a nd at least three suppliers are consulted. It was mentioned that existing suppliers are often consult first, before an official tender is issued. Dior prefers to buy directly from the machine manufacturer. The site technical team often works directly with in country representatives concerning technical, servicing, and training issues. Machinery investments are financed internally. Payment schedules are structured to provide a down payment upon order, a percentage upon delivery, and the remainder 60-90 days after installation. G) Factors That Influence Purchasing Decisions. 1/ Adherence to tender specifications 2/ Price 3/ Servicing 4/ Reliability and Durability 5/ Brand reputation H) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: Dior mentioned that European machine manufacturers, in particular Italian specialists IMA and Marchesini, best meet their complex packaging needs. The company commented that its Italian manufacturers have a strong know-how and competitive pricing strategy that gives them a clear edge over the nearest competitors. In the interviewee’s opinion, it would be difficult for North American packaging equipment to become competitive in mainstream machinery categories against European specialists. Parfums Christian Dior’s evaluation of packaging machinery by country of origin: Origin Italy Technology Flexibility Very Good Very Good 169 Service Good Price Good Germany France Sweden I) Very Good Good Very Good Average Good Good Average Good Average Expensive Fair Average Trade Show Attendance / Trade publication Information: Christian Dior representatives attend the Emballage trade show in Paris. The company subscribes to Emballages magazine (www.emballagesmagazine.com). J) Specific Interests The company is open to receiving information from the PMMI concerning new, innovative equipment in the above machine categories. K) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Web site: Christian Dior S.A. Mr. Thierry Thomas Assistant Production Manager 185 avenue Verdun 45800 Saint Jean de Braye (33) 2.38.60.35.42 (33) 2.38.60.30.31 tthomas@diormail.com www.dior.com 170 Guerlin S.A. Industry: Sub Industry: Location: Size: (2002 sales) A) Personal Care Luxury Cosmetic Products Chartres Production site US$ 262 million (consolidated) Company Description: Guerlain S.A. is one of France’s largest producers of luxury beauty products including cosmetic products and perfumes. The company belongs to the Louis Vuitton Moet Hennessy (LVMH) group. French production includes two sites located in Cha rtres and Rambouillet. The Chartres site manufactures a variety of perfumes under the Guerlain brand name for distribution in worldwide markets. B) Main Products Produced and how are they packed: Guerlain perfumes are packaged in pressurized glass flasks and carton boxes with cellophane over wrapping material. Cosmetic products are packaged in a variety of plastic containers and carton boxes. C) Installed Packaging Machinery: Below is a representative sample of the installed machinery at Guerlain’s Chartres site: Current Machinery Used Pressure filling machines – liquid Origin Average Age Brand IMA, Kalix, King Italy,France, U.K. 5-7 Carton filling and sealing machinery Kalix, IMA Marking and decorating machinery Krones, IMA Film wrapping machinery (cellophane) Over wrapping machinery D) BFB France, Italy Germany Italy Italy BFB Italy 5-8 --7 7 Future Packaging Machinery Ordering Plans (2003-2005): Guerlain indicated that it will be replacing existing equipment over the next three years, but would not divulge specific information. It was mentioned that pressure filling and end-of-line machinery are important areas of investment. In addition, 171 rapidly-changing market trends and packaging innovations are drivers for new machinery investment. E) Purchasing Policies and Financial Arrangements. A production team evaluates equipment requirements on a yearly basis. Machine specifications are defined and the production team consults its existing suppliers for cost estimates and delivery schedule. A minimum of three proposals are evaluated per investment decision. A proposal with equipment investment recommendations is submitted to the central purchasing department in Paris. F) Factors That Influence Purchasing Decisions. 1/ Versatility 2/ Reliability 3/ Servicing 4/ Delivery terms 5/ Price in relation to quality G) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: Guerlain indicated that it is familiar with most European packaging equipment suppliers for the perfume and cosmetics trade. The company often opts for manufacturers of complete packaging line equipment in search of important cost synergies across machine categories. Guerlin commented that Italian and French suppliers are the leading machinery suppliers in the French luxury personal care industry. It was explained that this leadership position is mostly due to these machines’ versatility in handling many different sizes and formats. Also, competitive pricing strategies have allowed French and Italian suppliers to increased market penetration over the review period. German machines are considered robust, solid equipment but not quite as adapted to the packaging requirement of luxury brand personal care products, which require less standardization and higher versatility. Guerlain mentioned that it has no experience with or information on North American packaging equipment. Guerlain would only consider North American equipment if the manufacturer had a permanent European presence – either through a direct sales office or manufacturing facility, or through an agent or distributor. Guerlain’s evaluation of packaging machinery by country of origin: 172 Origin Italy France Germany United Kingdom H) Technology Very Good Very Good Good Good Flexibility Good Good Average Average Service Good Good Poor Average Price Fair Fair Expensive Fair Trade Show Attendance / Trade publication Information: Guerlain does not regularly attend any particular trade show. When it has specific needs, the company sends production representatives to the Emballage exhibition in Paris. I) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Web site: Guerlin S.A. Mr. Grégoire Langet Industrial Development Director rue Charle Tellier 28000 Chartres -France(33) 2.37.91.82.00 (33) 2.37.34.07.57 glanget@guerlain.fr www.guerlain.fr 173 Lever Fabergé France Industry: Sub Industry: Location: Personal Care Hair care; toothpaste Compeigne Production Facility Size: (2002 sales) US$ 3.9 billion (consolidated Unilever France) Purchasing US$ 5 million potential: Specific Business Filling line machinery Opportunities: (shampoo and conditioner production) A) Company Description: Lever Fabergé is the personal care and house cleaning products division of Unilever France. Fabergé’s French operations include two production sites, each specializing in the production of one or two product categories. The Compeigne facility is dedicated to the production of hair care (shampoo, conditioner) and toothpaste under the global brand names Organics, Timotei, Dove, Signal, and Sanogyl. Production is distributed primarily for the French and European markets. B) Main Products Produced and how are they packed: Lever Fabergé shampoos and conditioners are packed in polyethylene bottles; toothpastes are packaged in plastic tubes and carton boxes. C) Installed Packaging Machinery: Lever Fabergé’s Compeigne facility includes six full production lines for hair care, and six lines for toothpaste production. Annual shampoo and conditioner production is estimated at 220 million units; toothpaste production is estimated at 160 million units. Current Machinery Used Filling machines for tubes (toothpaste) Filling machines semi-vicous (plastic bottles) Brand Norden Ronchi Ocme Capping and lidding machinery Ronchi Feeding and orienting machinery (platic bottles / Ronchi tubes) Ocme 174 Origin Sweden Italy Italy Italy Italy Italy Average Age 10-15 8-10 8-10 5 Labeling Machinery Krones Herma Cermex Cermex BFB Ocme Cermex Case form and fill machinery Film wrapping Palletizing machinery D) Germany France France France Italy Italy France New 5 ----- Last Purchases of Packaging Machinery: Lever Fabergé invested €15 million over the past three years in replacement equipment for its six toothpaste production lines. There have been very few recent investments in the hair care production lines, as average equipment age exceeds ten years. E) Future Packaging Machinery Ordering Plans (2003-2005): Machinery Filling machinery for semi-viscous products (shampoo and conditioner) F) Motive of purchase Estimate Budget Replacement US$ 5 Million Purchasing Policies and Financial Arrangements. The list of potential machine suppliers is defined by Unilever’s European headquarters located in Rotterdam, Holland. The Compeigne production team defines machine specifications and contacts at least five suppliers from the headquarters’ list. Before a final investment decision is made, representatives from the French factory and a purchasing executive from Unilever visit the suppliers to view the machine functioning in a production environment. The company purchases either directly from the manufacturer or from an agent, depending on the machine type. Generally speaking, larger orders are placed directly with the machine producers. Equipment investments are internally financed and are paid for according to industry standards. G) Factors That Influence Purchasing Decisions. 1/ Reliability and durability 2/ Production speed and efficiency 3/ Servicing, availability of staff and spare parts 4/ Price 5/ Delivery terms 175 H) Comments on Preferred Brands and Perceptions of North American Packaging Machinery: Lever Fabergé’s installed capacity at its Compeigne site does not include any North American equipment. It was mentioned that the perceived distance between North American suppliers and European clients can act as a barrier to entry in many cases. The company commented that supplier proximity and technical and servicing cooperation are important factors in its decision-making process. Given its high production volume, Lever Fabergé feels that Italian, German, and French technologies are most viable and best-suited for its production requirements. It was mentioned that Italian suppliers provided more costeffective equipment and better servicing than the German counterparts, who are often slow to react to technical problems. French equipment is seen as being solid and good quality for the price. French supplier, Cermex, is considered the leading global supplier of end -of-line machinery and is highly-regarded for its reliability, versatility, and ease-of-use. Lever Fabergé’s evaluation of packaging machinery by country of origin: Origin Germany Italy France Sweden I) Technology Very Good Very Good Very Good Very Good Flexibility Good Good Good Good Service Slow Good Good Average Price Expensive Fair Good Average Trade Show Attendance / Trade publication Information: The company attends the Emballage and Interpack trade exhibitions. It receives information from Emballage magazine email newsletters and consults the paper versions of Emballage magazine, Usine Nouvelle, and Emballage Digest. J) Specific Interests Lever Fabergé would like to receive information from the PMMI concerning filling line and packaging equipment for shampoo and toothpaste production. The preferred method of communication would be through email and hot links to company web sites. K) Contact Information: Company Name: Contact: Position: Address: Lever Fabergé France Mr. Patrice Bros / Mr. Benoit Pasqualini Industrial Development and Maintenance Directors Zone Industriel 176 Telephone: Fax: Email: Web site: 60880 Le Meux -France(33) 3.44.90.57.73 (33) 3.44.90.57.24 Patrice.bros@unilever.com;benoit.pasqualini@unilever.com www.unilever.fr 177 Laboratoires Pierre Fabre S.A. Industry: Sub Industry: Location: Size: (2002 sales) Purchasing potential: Specific Business Opportunities: A) Personal Care Cosmetics and skin care Soual Production Site US$ 1.3 billion (consolidated) US$ 4-8 million Complete tube filling line machinery Company Description: Laboratoires Pierre Fabre is a major producer of dermatological skin care and cosmetic products for the French (50% of total value tur nover), European, and worldwide markets. Pierre Fabre’s French operations are comprised of nine production facilities located throughout the country (including pharmaceutical production). The Soual site is the Fabre’s largest production units of skin care and cosmetic products, with an annual volume of roughly 110 million units. B) Main Products Produced and how are they packed: Pierre Fabre cosmetic and skin care products are packaged in glass and plastic tubes, flasks, and jars and carton boxes. C) Installed Packaging Machinery: Current Machinery Used Semi-viscous filling machines Labeling and marking machines Carton fill and seal machines Filling machines (tubes) Semi-vicous filling machines Filling machines Film over wrapping machines Cartoning and palletizing Microbial detection machinery Weighing machines Brand King Harland Marchesini Ima Cama Norden IMA Serac, Hema Multipac Cermex Chemunex Gargens, Boekels 178 Origin United Kingdom United Kingdom Italy Sweden Italy France Italy France France Germany D) Last Purchases of Packaging Machinery: The Soual production site has upgraded its entire production line equipment over the last six years. Thus, the average age of its installed packaging machinery is between one and five years. E) Future Packaging Machinery Ordering Plans (2003-2005): Pierre Fabre’s Saoul site indicated that will increase its production capacity by constructing two additional tube filling production lines. The machinery includes tube filling, carton fill and seal, weighing, over wrapping, and other material handling equipment associated with tube-filling production. F) Purchasing Policies and Financial Arrangements. The production site team identifies machinery requirements and consults at least three potential suppliers in each machine category. The final decision is made by the production director after consultation with Pierre Fabre’s central purchasing department. Pierre Fabre generally purchases directly from the machine manufacturer, though it has dealt with local representatives for smaller machinery purchases. New machinery investments are financed internally. A down payment is provided upon order, with the balance paid 30-60 days after installation. G) Factors That Influence Purchasing Decisions. 1/ Reliability 2/ Lifetime running costs 3/ Servicing, availability of spare parts 4/ Rapid delivery terms 5/ Previous experience with supplier H) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: Pierre Fabre commented that Italian machinery is the most versatile equipment in its field, handling a wide variety of packaging formats. Italian technology is highly-regarded for its technical sophistication and it more than adequately meets Fabre’s complex production requirements. In terms of carton fill and seal, it considers Marchesini to be the leader in its field. Other Italian suppliers such as Cama and Ima are highly-regarded for their flexibility and competitive pricing visà-vis their nearest German competitors. 179 Swedish manufacturer, Norden, is appreciated for its precision, reliability, and efficiency in cosmetic tube filling, and in this respect, is considered one of the best suppliers in its field. U.K. suppliers, King and Harland, are well regarded for their machinery’s flexibility in handling smaller production volumes. Pierre Fabre’s evaluation of packaging machinery by country of origin: Origin U.K. Germany Italy Sweden I) Technology Good Good Very Good Good Flexibility Average Average Good Good Service Average Average Good Good Price Good Expensive Average Fair Trade Show Attendance / Trade publication Information: Company representatives attend the Emballage show in Paris, Cosmopack in Bologne, and Ipack-Ima in Milan. The production team generally consults Emballage magazine (both the paper and online versions). J) Specific Interests Pierre Fabre’s Soual production team would like to receive specific information on complete tube line packaging equipment. K) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Website: Laboratoires Pierre Fabre S.A. Jean-Louis Pons Technical Director Unité de Production de Soual 81580 Soual -France(33) 5.63.82.50.00 (33) 5.63.82.50.26 jean.louis.pons@pierre-fabre.com www.pierre-fabre.com 180 Proctor & Gamble France Industry: Location: Size: (2002 sales) Specific Business Opportunities: A) Personal Care Neuilly (Headquarters): Blois Production site US$ 1.3 billion (France only) Filling (semi-viscous), coding machinery Company Description: Proctor & Gamble’s French operations include a head office and four production sites -- Amiens, Blois, Longjumeau, and St. Cyr. Production from these sites is distributed in the French and European markets. The Blois facility is the European production platform for Proctor and Gamble’s hair and body care products (including shampoo, conditioner, soap, face and body cream) marketed under its major brand names: Pantene, Head and Shoulders, Camay, and Infasil. It is estimated that roughly 80% of total production is exported to the Europe Union and Saudi Arabia. Production site Amiens Blois Longjumeau St. Cyr B) Products Detergents and household cleaning products Hair and body care products Pharmaceutical products Hygienic Paper Installed Packaging Machinery: Proctor and Gamble estimated that over half of its installed base is Italian, roughly a third German, and roughly a fifth French. Below is a representative example of the type of machinery used in the facility: Current Machinery Used Semi-viscous liquid filling Liquid filling Capping and Lidding Capping Labeling Brand Ronchi, Corniani, Cermex Zalkin Krones Krones 181 Origin Italy France France Germany Germany Average Age 5-15 5-15 5-15 5-15 5-15 Palletizing Over-wrapping, film C) Krones, Ketner Cermex, Acme, Ocme Germany France, Italy 5-15 5-15 Last Purchases of Packaging Machinery / Future Purchasing Plans: Proctor and Gamble was not at liberty to unveil its past purchasing behavior; however it did mention that important machinery purchases were already in the pipeline for both replacement purposes and new line extensions. D) Purchasing Policies and Financial Arrangements. Proctor & Gamble indicated that it follows a Global Purchasing policy for its worldwide operations, dividing responsibility according to three distinct regions: North America, Asia-Pacific, and Europe Middle East and Africa (EMEA). A global working committee composed of purchasing directors from each region determines key suppliers according to corporate guidelines and input from local production teams. Preferred suppliers are determined for each region and each production facility works directly with the manufacturer or the country distributor/ agent. Financial agreements are developed according to well-known corporate guidelines and are adjusted according to purchasing size and discount rates. E) Factors That Influence Purchasing Decisions. 1/ Productivity 2/ Return on Investment 3/ Previous experience with brand 4/ Service, availability of local staff and spare parts 5/ Rapid delivery terms F) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: German packaging machinery is appreciated for its overall quality and durability, however is considered more expensive and less flexible than Italian machines. In the Blois facility, German end-of-line machinery is used extensively and is considered to be the most durable equipment on the market. German and Italian machinery are believed to be easy to operate and maintain. French machinery is viewed as highly reliable and less expensive than Italian and German equipment. Cermex and Andre Zalkin, two leading French manufacturers, have long-standing relationships with the Blois production site. 182 European technology is believed to be closely attuned to end-user requirements, and is considered to be more sophisticated and versatile than North American equipment. North American machinery often does not meet European standards. Consequently, important technical modifications are required, which render the investment more costly and time-consuming. It was also stated that North American suppliers suffer from poor presence in Europe, which is considered to be critical for relationship management and quick and effective servicing. Proctor and Gamble’s evaluation of packaging machinery by country of origin: Origin United States Germany Italy France G) Technology Average Very Good Very Good Good Flexibility Poor Average Good Good Service Average Good Good Good Price Average Good Very Good Good Trade Show Attendance / Trade publication Information: Proctor and Gamble regularly attends the Emballage trade show in Paris, as well as Interpack in Germany. Emballage Magazine and Emballage Digest are the major sources of in country trade information, above and beyond trade show attendance and web site visits. H) Specific Interests Proctor & Gamble France receives the PMMI electronic newsletter. The interviewee considers this to be an effective communication mechanism, and would like to receive more detailed information on technology from member companies. I) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Website: Proctor & Gamble France Mr. Frederic Garcia Director of Packaging Machinery 126 avenue de Vendome 41000 Blois, France (33) 2.54.52.23.07 (33) 2.54.52.22.59 Garcia.f.3@pg.com www.fr.pg.com 183 Laboratoires Vichy (L’Oréal) Industry: Sub Industry: Location: Size: (2002 sales) Purchasing potential: Specific Business Opportunities: A) Personal Care Cosmetics Vichy, France US$ 450 million Est. US$ 4 million Labeling and liquid filling machines Company Description: A division of the L’Oréal group, Laboratoires Vichy manufacturers and markets skin care creams and deodorants for the domestic and global markets under the Vichy™ brand name. B) Main Products Produced: Product Facial Cream Deodorants Misc. Skin Care C) Installed Packaging Machinery: Current Machinery Used Liquid Filling Labeling Cartoning Cartoning Specialized (make-up) D) Brand Kalix SFE CAM Kalix BFB Units Origin Average Age 8 3 5 4 2 10 5 5 10 10 France France Italy France Italy Last Purchases of Packaging Machinery: Machinery Filling- liquid Labeling Palletizing Custom (make-up) E) Brand Vichy Vichy Vichy Brand BFB Harland ADMV BFB Country Italy U.K. France Italy Future Packaging Machinery Ordering Plans (2003-2005): Machinery Labeling Units Motive of purchase Estimated Budget 3 US$ 2 million Replacement 184 Filling - liquid F) 2 Production extension US$ 2 million Factors That Influence Purchasing Decisions. 1) Reliability and durability 2) Previous experience with brand 3) Price 4) Efficiency and yield G) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: Vichy’s evaluation of packaging machinery by country of origin: Origin German Italy France United Kingdom H) Technology Good Good Good Good Flexibility Good Good Good Good Service Average Average Average Average Price expensive Average Good Average Trade Show Attendance / Trade publication Information: Vichy attends the two major European trade shows, Interpack and Emballage. It very rarely consults trade publications on packaging machinery. Much of the information is through word-of-mouth, or is gathered during trade show visits. I) Specific Interests Vichy is interested in receiving information on liquid filling and labeling machines. J) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Website: Laboratiores Vichy Mr. Buisson Assistant Technical Director Z.I. Vichy 03203 Vichy (33) 4.70.30.36.42 (33) 4.70.30.36.34 www.vichy.com 185 Yves St. Laurent Beauté Industry: Sub Industry: Location: Size: (2002 sales) Purchasing potential: Specific Business Opportunities: A) Personal Care Cosmetic Bernay Production Facility US$ 166 million US$ 2-4 million Bottle filling and capping, boxing and cartoning, cellophane wrapping machines Company Description: Yves St. Laurent (YSL) is the fragrance and cosmetics division of the Gucci Group, one of the world’s leading multi-brand luxury goods companies. YSL is present in all fragrance and luxury cosmetic segments: perfume, make-up and cosmetics, soaps and toiletries, and designer and jewelry branded perfumes. YSL production units – Yves St. Laurent Parfums (Lassigny, France) and YSL Beauté Recherche et Industrie (Bernay, France) – manufacture and distribute the group’s products directly to retailers via 15 subsidiaries in all major markets. The YSL Beauté brand portfolio includes Yves Saint Laurent, Opium, Nu, Roger & Gallet, Van Cleef & Arpel, Oscar de la Renta, and Fendi. Recently, the group expanded its portfolio through licensing agreements to produce luxury brands such as Alexander McQueen, Stella McCartney, and Ermenegildo Zegna. B) Main Products Produced and how are they packed: The Bernay production facility manufactures a variety of perfumes, cosmetics, and skin care products under YSL luxury brand names. Most perfume and cosmetic products are packaged in crystal bottles and carton boxes. Soap and skin care are packaged in glass and plastic flasks, paper wrap, and carton boxes. C) Installed Packaging Machinery: YSL stated that roughly half of its machinery was Italian, a third French, and the remainder German. The following machine and suppliers names were provided by YSL Beauté’s Bernay facility: Current Machinery Used Tube fill and seal machines Bottle filling and capping Carton fill and seal Brand/Supplier Serac PKB Kalix 186 Origin France France France Average Age 5 7 8 Filling machines for cream Carton fill and seal Wrapping machines (Cellophane ) Ink Jet Coding and Marking Filling and capping machines D) IMA, Marchesini Marchesini, IMA Marchesini, IMA (DFB) Marchesini, IMA -Kugler, Gorninger Italy Italy Italy Italy Italy Germany 5 7 5 --- Last Purchases of Packaging Machinery: YSL Beauté recently invested in production line filling and capping equipment, as well as coding and marking machines. Exact types and quantities were not provided. E) Future Packaging Machinery Ordering Plans (2003-2005): Yves Saint Laurent indicated that it will invest in new packaging equipment to accommodate new licensing agreements to produce Alexander McQueen and Zegna perfumes. This includes filling and capping, box filling and closing, and cellophane wrapping machines. Exact types and quantities were not provided. F) Purchasing Policies and Financial Arrangements. YSL defines purchasing plans over a three year period as a benchmark for future machinery investment. Given the dynamic nature of the luxury goods sector, YSL generally reviews these plans every six months to adapt to new market demand and rapidly changing styles and trends. The production team evaluates and proposes changes in machinery requirements, including recommending suppliers and machine types (YSL Bernay maintains a list of over 2,000 references). Final decisions are validated by the central purchasing department in Gucci’s headquarters. Payment and financing schedules are determined according to length and depth of experience with a supplier. Down payments are provided upon order, with the remaining balance provided within 60 days after delivery. G) Factors That Influence Purchasing Decisions. 1/ Reliability 2/ Precision and efficiency 3/ Servicing, including availability of staff and spare parts 4/ Delivery terms 5/ Price 187 H) Comments on Preferred Brands and Perceptions of North American Packaging Equipment: YSL mentioned that it has very little experience with North American equipment. The interviewee stated that he had been in contact with a few North American suppliers with a European presence – Video Jet and Mead Packaging were examples given. YSL emphasized the importance of a European presence, suggesting that North American manufacturers consider a direct presence by means of a sales office or an agent-distributorship agreement with an established machine distributor. YSL mentioned that Italian packaging machinery suppliers are considered the leaders in the cosmetic and pharmaceutical sectors in Europe. In terms of its specific packaging requirements, YSL appreciates Italian machinery for its flexibility and efficiency in handling a variety of sizes and formats, which is particularly important given its vast brand portfolio and the fast-changing nature of demand in its sector. German machines are viewed as highly-reliable and durable, particularly for handling high production volumes. However, for the lower production volumes (40 units per minute vs. 300 units per minute) inherent to the luxury personal care sector, German machinery is perceived as being poorly adapted to multibrand, multi-format packaging requirements. German machinery is also more expensive than its French and Italian equivalents, which limits its penetration in this sector. French packaging machinery is highly-regarded in the cosmetic sector, both for its flexibility and price-to-quality characteristics. The company mentioned that French suppliers’ proximity and cultural ties are important drivers in the decisionmaking process. YSL’s evaluation of packaging machinery by country of origin: Origin Germany Italy France I) Technology Very Good Very Good Good Flexibility Poor Very Good Good Service Average Good Very Good Price Expensive Average Good Trade Show Attendance / Trade publication Information: Company representatives attend Emballage and Interpack trade shows. YSL consults the online version of Emballage Magazine, and uses the Internet extensively to research new technology and suppliers. J) Specific Interests 188 YSL would like to receive information on cosmetic filling and capping machines, cellophane wrapping machines, and box filling and closing machines. K) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Website: Yves Saint Laurent Beauté Mr. Daniel Lefebvre Manager - Engineering 28 boulevard du Parc 9220 Neuilly sur Seine (33) 2.32.47.54.00 (33) 2.32.47.54.01 daniel.lefebvre@fr.yslbeaute.com www.guccigroup.com 189 VII. THE PHARMACEUTICAL INDUSTRY 7.1 Industry Overview The size and competitiveness of French pharmaceutical companies, as well as a strong historical competency in the domain, are key factors in France becoming the largest pharmaceutical manufacturing country in Europe. Domestic demand for medical products was estimated at roughly US$ 27 billion in 2001, and a particularly dynamic export market has been driving strong yearly growth in local production. Most major pharmaceutical firms have production in France, using this presence as a platform to serve the European market. Subsidiaries of U.S. pharmaceutical companies account for roughly 20% of local production while European firms (excluding France) account for 33%. The industry still remains somewhat fragmented, with over 70 firms, many of which are independently-owned laboratories. However, the largest firms account for over 80% of total turnover in the sector. Substantial research and development costs along with increasing product sophistication have led many firms to merge operations and acquire smaller, niche laboratories. The two largest French firms, Aventis (German co-owned) and Sanofi-Synthelabo, make up over 20% of total turnover and control over half of the top 15 pharmaceutical companies present in France. 7.2 Key Players Top Pharmaceutical Producers in France – 2002 Consolidated Results Company Sales (millions) 1 € = 1 US$ Euros US $ Aventis GlaxoSmithKline (L2001) Sanofi-Synthelabo France Sanofie Winthrop Laboratoires Servier Astrazeneca Lilly France Laboratoires Merck Sharp Aventis Pharma Aventis Propharm Synthelabo Groupe Novartis Pharma Bristol-Myers Squibb Laboratoires GlaxoSmithKline Aventis Pharma Usiphar Roche Pfizer France 1,852 1,322 1,203 1,183 1,109 1,018 932 893 851 813 749 746 726 685 635 632 620 1,852 1,322 1,203 1,183 1,109 1,018 932 893 851 813 749 746 726 685 635 632 620 Source: COFACE – Top250 Food producers. Figures in Dollars using exchange rate of 1.06 dollars per euro. 190 7.3 Summary of Interviewed Companies Seven pharmaceutical companies were interviewed for the production of this report. The companies that agreed to respond, all of U.S. origin or ownership, range from small, product-specific producers to highly-diversified mass market pharmaceutical goods manufacturers. Market Structure: Information gathered from the company interviews confirms our preliminary research indicating that Italian packaging machine manufacturers hold a dominate position in the French pharmaceutical segment. Our company survey shows Italian machines with approximately 50% share of the installed equipment base, followed by German equipment with roughly 30%, and French machinery with an estimated 10% share. Estimated Installed Packaging Machinery Shares by Country of Origin 10% 10% Italy Germany 50% France Other 30% Major Italian manufacturers Ima, Marchesini, and Cama show a strong penetration rate across the entire packaging line from blister machines to end -ofline equipment. German manufacturer, Uhlmann, appears to have strong foothold in complete line equipment, and is the principal competitor to the major Italian manufacturers in this sector. Cermex, the French end-of-line specialist, is also present in many of the installed bases of the companies interviewed. Market Drivers: Factors Influencing Purchasing Decisions 191 1. 2. 3. 4. 5. 6. Overall quality (reliability and durability) Servicing, availability of local staff and spare parts Previous experience with brand Delivery terms Price Brand reputation Customers’ Assessment of Packaging Machinery suppliers : The end-users interviewed in this sector tended to express quite similar views on packaging equipment supply in Europe. A strong majority appreciate Italian machines for their technical sophistication and versatility in handling wide varieties of packaging applications. Many customers also commented on the pricing of Italian equipment, which is highly-competitive when compared to overall qua lity and functionality. German machinery, similar to customer evaluations in other segments, is considered robust, reliable, and durable, providing it with a competitive edge in high production volume environments. On the other hand, German machinery is expensive compared to similar technology offered by Italian competitors. German suppliers also suffer from a poor reputation for after-sales servicing, which is often viewed as slow and expensive. With one exception, none of the companies interviewed had enough experience to provide comments on North American packaging machinery. Best Prospects: Our survey and research findings indicated investment plans and specific sales opportunities in the following machinery categories: Blister machinery Cartoners of various kinds, Filling machinery (aerosol) Filling machinery (liquid) Case, fill and close machinery Automated palletizing machinery Purchasing Potential: Of the pharmaceutical companies that responded to our survey, very few wished to provide specific information on future purchasing and machinery investment 192 plans, as it is considered internal, strategic information. Given the particularly dynamic nature of investment in this segment, it is the opinion of this report that the overall purchasing potential represented by these companies can be estimated between US$ 10-15 million over the forecast period. 7.4 Company Profiles 193 Abbott France Industry: Sub-industry: Pharmaceutical Specialty products, diagnostic tests, nutritional products Location: Saint-Rémy-sur-Avre Size: (2002 sales) US$ 80 million Specific Business Blister; Filling (liquid); Opportunities: Cartoners A) Company Description: Abbott France, a subsidiary of Abbott (Illinois, U.S.A.), is a major manufacturer of a wide variety of specialty pharmaceutical product, diagnostic tests, nutritional products, and laboratory equipment. Abbott France’s operations include a headquarters on the outskirts of Paris and one production facility. Abbott exports its specialty medical products worldwide, and is one of the premier suppliers of lyophilized medicine for most major markets B) Main Products Produced and how are they packed: Abbott France packages its pharmaceutical and medical products in blister packs with aluminum foil, plastic flasks and jars, in carton boxes. C) Installed Packaging Machinery: Abbott France provided the following information on its packaging machinery installed base: Current Machinery Used Full-line machinery (blister, filling, cartoners through to end-of-line) Blister machinery Palletizing equipment Origin Brand IMA, Marchesini Italy Uhlmann Uhlmann Germany Germany Average Age 3-10 5 5 Abbott estimated that roughly 80% of its installed packaging machinery base is of Italian origin (entirely IMA and Marchesini) and 20% of German origin (mostly Uhlmann). D) Last Purchases of Packaging Machinery: Machinery Blister and cartoning machinery Brand Country Uhlmann, Marchesini Germany, Italy 194 E) Future Packaging Machinery Ordering Plans (2003-2005): Machinery Blister, liquid filling, cartoners F) Origin Motive of purchase Estimated Budget -- -- Replacement Purchasing Policies and Financial Arrangements. Abbott’s production team coordinates packaging machinery investments with its marketing and research and development departments. The site team approaches its existing suppliers for a proposal and quote. Since Abbott emphasizes machinery and accessory compatibility, it tends to give priority to its current complete line machinery suppliers. Abbott purchases machinery directly from the manufacturers or in-country representative. Abbott places a great deal of importance on servicing and requires its suppliers to work closely with its technical and maintenance teams. Abbott normally provides a down payment upon order, and provides the balance after the machinery has been in place for about a month. G) Factors That Influence Purchasing Decisions. 1/ Quality and Reliability 2/ Servicing, availability of spare parts and local staff 3/ Price 4/ Delivery terms 5/ Previous experience with brand H) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: Abbott France works with a few major full-line packaging machine manufacturers. It considers IMA and Marchesini to be the leading manufacturers in the French pharmaceutical market. These suppliers’ competitive advantage arises from their machinery’s range of flexibility in handling different packaging formats as well as its relative ease-of-use. Abbott also commented that it considers Italian sterilization technology to be the best in its field. German equipment is considered to be robust, technically-sound material. However, German machines suffer from a higher price and a reputation for slower servicing relative to Italian machine suppliers. Abbott France’s evaluation of packaging machinery by country of origin: 195 Origin Germany Italy I) Technology Flexibility Very Good Good Good Good Service Poor Good Price Expensive Average Trade Show Attendance / Trade publication Information: Abbott attends Emballage and Interpack trade shows. It subscribes to Emballage magazine, Pharmpack, and Usine Nouvelle. It also receives company and product information from German and Italian trade associations. J) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Web site: Abbott France Mr. Loic Cloarec Director of Packaging rue Isle 28380 St. Remy sur Avre -France(33) 2.37.38.86.02 (33) loic.cloarec@abbott.com www.abbott.fr 196 Baxter France Industry: Sub Industry: Medical and Health Care Transfusion systems; drug delivery systems Location: La Chatre production facility Specific Business Carton, form and fill Opportunities: machinery A) Company Description: Baxter Corporation, a U.S. based firm, is a major provider of medication delivery systems worldwide. The company’s French operations include a head office and two production sites dedicated to the fabrication of blood transfusion and parental nutrition delivery systems. B) Main Products Produced and how are they packed: Baxter La Chatre production facility individually packs its blood transfusion pockets in polypropylene, and group packages (15-25 unit packs) in carton. C) Installed Packaging Machinery: Current Machinery Used Brand Horizontal flow wrap FMC Carton, form and fill Cermex D) Units Origin 6 2 Average Age Italy France 20 17 Last Purchases of Packaging Machinery: Baxter indicated that it recently purchased the following packaging equipment: Machinery Horizontal flow wrap E) Brand Techno Pac Country Italy Future Packaging Machinery Ordering Plans (2003-2005): Given the advanced age of its packaging installed base, Baxter’s la Chatre production site investment plans include replacement equipment purchases progressively over the next five years. The company did not provide specific information on quantities or timeframe for these future investments. F) Purchasing Policies and Financial Arrangements. 197 Packaging machinery investment plans are developed by Baxter’s production site teams composed of the production, technical, and maintenance directors, including the local engineering staff. The company indicated that it develops its purchasing plans over a three to five year timeframe. It maintains a database of suppliers, and it was commented that the production staff is highly familiar with the packaging machinery suppliers for its production requirements. It generally compares two to three proposals before making the final decision. Payment schedules are structured according to industry norms. G) Factors That Influence Purchasing Decisions. 1/ Experience with the brand 2/ Overall brand reputation in its field 3/ Price and Financing terms 4/ Delivery terms 5/ Servicing H) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: Baxter indicated that it is not familiar with North American packaging equipment. It commented that, as far as their decision-making process was concerned, it was important for suppliers to have a close, physical presence to its production site. Proximity is essential for servicing and spare parts provision, and acts as a reassuring factor for decision-makers. Baxter indicated that its Italian supplier meets its packaging machinery needs very closely and cost-effectively. Baxter France’s evaluation of packaging machinery by country of origin: Origin Germany Italy France I) Technology Good Very Good Very Good Flexibility Good Good Good Service Average Good Good Price Expensive Good Average Trade Show Attendance / Trade publication Information: Baxter indicated that it regularly attends the major European packaging trade shows, Emballage and Interpack. It did not mention that it consults any particular trade publication. K) Contact Information: Company Name: Baxter France 198 Contact: Position: Address: Telephone: Fax: Email: Web site: Mr. Bruno Lafarcinade Maintenance Director Etaille Thevet St. Julien 36400 La Chatre -France(33) 2.54.06.25.25 (33) 2.54.06.25.00 bruno_lafarcinade@baxter.com www.baxter.com 199 Pfizer France Industry: Sub Industry: Pharmaceutical Trade mark drugs, overthe-counter, prescription, veterinary and specialty medical products Location: Amboise production center Size: (2002 sales) US$ 620 million (France) Specific Business Blister machines, liquid Opportunities: filling machines A) Company Description: Pfizer S.A. is the French subsidiary of the Pfizer Corporation in the U.S. Pfizer is present in 150 countries; its French operations include a country headquarters, two research and development centers, and six production facilities. The Amboise production site is one of Pfizer’s largest European production facilities, with production sold both domestically (roughly 60%) and to other European markets. Along with the Angers and Orleans production facilities, French operations represent the Pfizer’s largest European production platform for human health products. B) Main Products Produced and how are they packed: Given the wide variety of products produced by Pfizer France, it would be difficult to describe each packaging type per product. Generally speaking, its liquid goods are packaged in ampoules, vials, syringes, cartridges, infusion bottles, and flasks of various kinds, tablets in blister packs, oral suspensions in glass and plastic bottles, and injections in sterilized paper and bottles. C) Installed Packaging Machinery: Below is a profile of the type of packaging machinery used by Pfizer’s Amboise production facility: Current Machinery Used Blister machines Cartoning machines Case form and fill Liquid filling Inspection Sterilizers Brand Uhlmann Cama Cermex Calumatic, Bosch Eisai Fedegari 200 Origin Germany Italy France Norway, Germany Japan Italy Average Age 5 -Over 7 Over 9 2 8 D) Last Purchases of Packaging Machinery: The follow information on recent purchasing was provided by the Amboise site: Machinery Blister machinery Sterilizing machinery E) Brand Uhlmann Eisai Country Germany Japan Future Packaging Machinery Ordering Plans (2003-2005): Pfizer was not at liberty to reveal its packaging machinery investment plans. It did state in general terms that it will be investing in major machinery lines over the next three years to augment production speed and further increase automation. F) Factors That Influence Purchasing Decisions. 1/ Servicing 2/ Overall quality (reliability, durability, precision) 3/ Price in relation to quality 4/ Previous experience with brand 5/ Ease of use G) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: Pfizer mentioned that it is pleased with its core suppliers from Germany and Italy. It was mentioned that German equipment is possibly the most durable and solid machinery on the market, and is appreciated for its high level of automation. Italian machinery is also highly-adapted to pharmaceutical manufacturing requirements. Pfizer commented that Italian suppliers and their local representatives provide efficient, cost-effective after-sales servicing. Pfizer commented that it had no practical experience with and little information on North American packaging equipment in this field. The interviewee did mention that he believes U.S. equipment does not adequately meet European norms, which hinders its development in the French market. Pfizer France’s evaluation of packaging machinery by country of origin: Origin Germany Italy Japan Technology Very Good Good Very Good Flexibility Good Good Good 201 Service Poor Good Average Price Expensive Average Average H) Trade Show Attendance / Trade publication Information: Pfizer France regularly attends Emballage and Interpack trade shows to gather information on packaging machinery suppliers. The major trade publications consulted include Usine Nouvelle (www.usinenouvelle.com), Emballages Magazine (www.emballagesmagazine.com), and Pharm Pack Europe. I) Specific Interests Pfizer France would be interested in receiving information on North American packaging machinery in the pharmaceutical industry, particularly concerning innovations. J) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Web site: Pfizer France Mr. Jacques Bodenan Production Director B.P. 109 37401 Amboise -France(33) 2.47.23.77.78 (33) 2.47.23.79.80 Jacques.bodenan@pfizer.com www.pfizer.com 202 Proctor & Gamble Pharmaceuticals S.A. Industry: Sub Industry: Pharmaceuticals Specialty pharmaceutical and medical products (cardiology, rheumatism) Location: Longjumeau production facility Size: (2002 sales) US$ 150 million Specific Business Filling machinery Opportunities: A) Company Description: Procter and Gamble’s Longjumeau site was created in 1936 under the name « Nativelle Laboratories » and was acquired by P&G’s pharmaceutical division in 1986. With roughly 150 employees, the site produces specialized pharmaceutical goods for cardiological and rheumatic applications. Roughly 50% of total production is distributed in the domestic market, with the rest exported to worldwide markets. B) Main Products Produced and how are they packed: Product Didronel Digoxine Hemigoxine Digitaline Previscan Natispray Dantrium Calcium C) Brand Procter & Gamble “ “ “ “ “ “ “ Packaging / Container PVC/Aluminum PVC/Aluminum PVC/Aluminum PVC/Aluminum PVC/Aluminum Spray Plastic/ Glass flask PVC/Aluminum Installed Packaging Machinery: Machinery used Brand Blister machine " Cartoning machinery " Labeling equipment Filling machinery Uhlmann Partena IMA HF 77 SFE Farmomac Est. Number of Units 1 2 1 1 4 1 203 Country of Origin Germany Italy Italy Germany France Italy Average Age 7 7 2 7 5 20 Carton and tray filling Cermex D) 3 France 3 Last Purchases of Packaging Machinery: The following information was provided on recent packaging equipment purchases: Machinery Cartoning machinery Case and tray filling Distribution E) Brand IMA Cermex Aylward Country Italy France U.S.A. Future Packaging Machinery Ordering Plans (2003-2005): Procter & Gamble did not provide specific information on future packaging machinery purchases, as it indicated that this is internal information. It indicated that it will be investing in replacement equipment to increase overall automation. Filling machinery represents a potential area of investment. F) Purchasing Policies and Financial Arrangements. Procter & Gamble indicated that its Longjumeau production team handles packaging machinery investment plans and supplier relations. Investment plans are developed on a yearly basis by the production team and its French head office. When evaluating a potential equipment purchase, the production purchasing team consults an existing list of preferred suppliers. At least three proposals are evaluated per machinery category. Investments amounts that exceed a certain amount (roughly US$ 50,000) require corporate approval. The company indicated that it finances equipment purchases through internal corporate credit. Payment schedules depend on previous experience with the supplier; generally it includes a down payment upon order, and the balance after the machine has been installed (60-90 days average). G) Factors That Influence Purchasing Decisions. 1/ Overall Machinery Quality (reliability, precision, durability) 2/ Servicing, including availability of local staff and spare parts 3/ Versatility 4/ Delivery terms 5/ Ease of use 6/ Price H) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: 204 Procter & Gamble indicated that it considers German and Italy machinery adequately meets its packaging requirements. The interviewee mentioned that the equipment specialists from these two countries have a strong foothold in the French pharmaceutical market. German equipment is appreciated for its overall quality, precision and durability. Italian machinery is considered versatile, technically sophisticated, and easy to operate. The company mentioned that it would difficult for North American equipment to penetrate the core market for pharmaceutical packaging machinery, dominated by German and Italian suppliers. U.S. technology is viewed as viable, but distance a nd differences in norms between the continents are hurdles that need to be overcome. Procter & Gamble indicated that it requires its suppliers to have an in country representative capable of assuring technical assistance, maintenance and repair, and spare parts provision. The company prefers placing large equipment orders directly with manufacturers. Procter & Gamble’s evaluation of packaging machinery by country of origin: Origin United States Germany Italy France I) Technology Good Very Good Good Good Flexibility Poor Good Good Good Service n/a Poor Good Good Price Good Expensive Average Fair Trade Show Attendance / Trade publication Information: The company indicated that it regularly attends the two major European packaging trade shows, Emballage in Paris and Interpack in Dusseldorf. It also subscribes to Emballages (Pharm Pack Europe) magazine and Usine Nouvelle. J) Specific Interests Procter & Gamble recently purchased U.S. equipment from Aylward, and would be interested in receiving more product information from the PMMI K) Contact Information Company Name: Contact: Position: Address: Procter & Gamble Pharmaceuticals Mr. Olivier Gautier Production Director 1 chemin Saulxier 91160 Longjumeau -France- 205 Telephone: Fax: Email: (33) 1.69.10.55.00 (33)1.69.10.55.43 gautier.o@pg.com Other contacts concerning packaging machinery: 1/ Sylvain Garcia; garcia.s@pg.com 2/ Christian Bisogni ; bisogni.c@pg.com 206 Schering-Plough France Industry: Location: Pharmaceutical Herouville St. Clair production site Size: (2001 sales) US$ 469 million Specific Business Carton (fill and seal); case Opportunities: filling and closing machinery A) Company Description: The French subsidiary of Schering-Plough is the eleventh largest pharmaceutical company in France. The company organizes its activities around the following areas (volume percentage): - SNC/Hepatitis - Dermatology/Allergies - Onco/Hematology - Maturity - Immunology - Cardiology 54.4% 27.5% 8.0% 4.8% 4.8% 0.5% The Herouville -Saint-Clair production site produces approximately 80 million units per year in both sterile and non-sterile environments, and has experienced 20-30% yearly growth over the review period. Schering -Plough’s sales are driven by strong domestic demand and a robust export market as roughly a quarter of local production is exported. B) Main Products Produced and how are they packed: Schering -Plough France uses a wide variety of packaging applications for its pharmaceutical products. Examples of packaging include tablets in blister packs and carton boxes; creams in aluminum tubes; lotions in plastic flasks; sirops and throat drops; and ampoules and pre-filled syringes. C) Installed Packaging Machinery: Schering -Plough provided the following information on its packaging machinery installed base: Current Machinery Used Brand Cartoner, fill and seal machines IMA Ampoule, fill and close Marchesini 207 Origin Italy Italy Case filling machinery Palletizing equipment D) Marchesini Italy IWKA, Pester, PRB, Cama Germany, Italy Last Purchases of Packaging Machinery: Machinery Brand Filling (tube); cartoners, grouping machinery IWKA Palletizing equipment Pester E) Country Germany Germany Future Packaging Machinery Ordering Plans (2003-2005): Machinery Cartoning machinery Case filling and closing machinery F) Units Motive of purchase 4 4 Replacement Replacement Factors That Influence Purchasing Decisions. 1/ Rapid delivery 2/ Servicing, availability of local staff and spare parts 3/ Price in relation to quality 4/ Previous experience with supplier 5/ Financing G) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: Schering -Plough indicated that it currently does not have any North American packaging machinery in its French production facilities. SP’s installed machinery is entirely of European origin (French, German, Italian), which is partly due to historical ties between its sites and local suppliers. It was also commented that there is strong tendency, if not unwritten policy, to purchase from local and European manufacturers. The group has a global approach to machinery investment. Namely, SP corporate has international agreements with many of its suppliers, which dictate financing, delivery, servicing, and spare parts provision. Site managers identify machinery requirements, research potential suppliers, and submit proposals to SP’s U.S. purchasing department for verification and approval. When there is a change in packaging for a specific line of products, SP corporate determines the machine specifications and puts forward preferred suppliers for its European sites. Schering-Plough’s evaluation of packaging machinery by country of origin: Origin Technology Flexibility 208 Service Price Germany Italy France H) Very Good Good Good Good Good Good Average Good Very Good Expensive Average Fair Trade Show Attendance / Trade publication Information: SP France regularly attends Emballage and Interpack trade exhibitions as well as Achema (Frankfurt, Germany). Trade publications consulted include Pharmpack, Emballage magazine, and Usine Nouvelle. I) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email : Web site : Schering-Plough France Mr. Nicolas Lebreuilly Director of Industrial Development 2 rue Louis Pasteur 14200 Hérouville-Saint-Clair (33) 2.31.06.92.00 (33) 2.31.06.92.22 nicolas.lebreuilly@spcorp.com www.schering-plough.fr 209 3M Santé Industry: Sub Industry: Pharmaceutical Cardiology, Pneumology, Immunology Location: Pithivier production site Size: (2002 sales) US$ 1.137 billion (consolidated results) Specific Business Blister machinery, Opportunities: cartoners, aerosol filling machinery A) Company Description: 3M’s French operations include six production facilities including one pharmaceutical production unit located in Pithivier. France represents the third largest European market and fifth largest worldwide, accounting for roughly 25% of 3M’s European turnover in pharmaceutical products. 3M Santé, the French pharmaceutical branch, produces and markets its pharmaceutical products primarily for the French and European markets. It is estimated that roughly 75% of production is sold domestically. B) Main Products Produced and how are they packed: 3M Santé packages its tablet/capsule products in blister packaging and carton boxes, its Drug Delivery System patches in carton boxes, and its allergy sprays in aerosol canisters. C) Installed Packaging Machinery: Current Machinery Used Blister packaging Cartoning Printing, Imprinting Filling – aerosol Tablet and capsuling Case filling Palletizing D) Brand IMA CAM, Marchesini, IMA Marchesini Pamassol Marchesini CAM, IMA Marchesini Last Purchases of Packaging Machinery: 210 Origin Italy Italy Italy Switzerland Italy Italy Italy Average Age 3-15 3- 15 4-15 5-10 3-10 3-15 -- 3M Santé indicated that it has not made any packaging machinery investments over the last three years. E) Future Packaging Machinery Ordering Plans (2003-2005): 3M did not provide specific information on future packaging machinery investment plans. It was indicated that new packaging requirements will require investment in various machinery categories. F) Purchasing Policies and Financial Arrangements. 3M commented that its production site team develops yearly packaging machinery investments plans in conjunction with the corporate engineering department located in Cergy Pontoise (Paris region). During the last investment round, the company assessed German and Italian machinery, along with packaging equipment from the U.K. Italian machinery was selected for its priceto-quality ratio and high degree of versatility. 3M finances its machinery investments internally. Payment schedules are structured in phases, with a down payment upon order and the remainder 60-90 days after installation. G) Factors That Influence Purchasing Decisions. 1/ Price-to-quality ratio 2/ Development/delivery time 3/ Adherence to machine specifications 4/ Servicing 5/ Brand reputation H) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: 3M Santé mentioned that Italian packaging machinery manufacturers are the leading suppliers in the pharmaceutical segment. This leadership position is largely the result of Italian technical know how and strong brand reputation in the field as well as a competitive pricing strategy. As a result, when compared to its nearest competitors (German manufacturers), Italian manufacturers tend to have an edge when taking into account price, overall reliability, and machinery versatility in handling complex packaging requirements. It was also mentioned that Italian machinery tends to meet the initial product specifications more closely than German, French, or Swiss competitors. 3M Santé’s evaluation of packaging machinery by country of origin: 211 Origin Germany Italy France Switzerland I) Technology Very Good Very Good Good Good Flexibility Good Very Good Good Good Service Average Good Average Good Price Expensive Good Average Average Trade Show Attendance / Trade publication Information: 3M indicated that it regularly attends the Emballage trade show in Paris to gather product and supplier information. It also subscribes to Emballages magazine, which publishes a monthly supplement specializing in pharmaceutical issues (“Pharm Pack Europe”). J) Specific Interests 3M is open to receiving product and company information from the PMMI, particularly concerning North American innovations in pharmaceutical packaging. E-mail correspondence is preferred. K) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Web site: 3M Santé Mr. Jacques Lacassagne Production Director avenue 11 Novembre 45300 Pithiviers -France(33) 2.38.32.45.45 (33) 2.38.32.45.46 jlacassagne1@mmm.com www.mmm.com Corporate Engineering Department: Contact: Email: Mr. Maurice Schitter mschitter1@mmm.com 212 Groupe UPSA Industry: Sub Industry: Pharmaceuticals Trade mark drugs, over the counter, and other medical specialty products Location: Agen production site Size: (2002 sales) US$ 520 million Purchasing US$ 100-200,000 potential: Specific Business Palletizing equipment Opportunities: (automated) A) Company Description: The UPSA group is a wholly-owned subsidiary of Bristol Myers Squibb Corporation. UPSA’s two French production sites, situated in southwestern France, manufacture roughly 370 million units a year for both domestic and international markets under the UPSA and Oberlin trademarks. Sales are evenly divided between the domestic and export markets. UPSA’s Agen facility includes 22 production lines used for the production of effervescent products, representing the largest production of effervescent products worldwide. B) Main Products Produced and how are they packed: The UPSA group produces a wide range of medical products; its most important products including analgesics and vitamins (effervescent and tablet), and oral liquids. UPSA’s tablets are packaged in blister form, the effervescent products in plastic tubes and carton boxes, and oral liquids in plastic and glass flasks. C) Installed Packaging Machinery: UPSA provided the following information on its installed packaging machinery base for its two production facilities: Current Machinery Used Blister machinery Tablet and Capsule machinery Sachet filling and closing Gel tablet machinery Cartoning machinery Brand Uhlmann Korsch, IMA Uhlmann Marchesini Uhlmann 213 Origin Average Age Germany 5-10 Germany, Italy 10 Germany 3-8 Italy 5 Germnay 5 Weighing machinery Palletizing machinery Prisma --- Italy 5-10 Germany, Italy --- A large majority (95%) of UPSA’s packaging machinery is of German or Italian origin. Furthermore, it was estimated that roughly 80% of its installed packaging machinery base originates from Germany. D) Last Purchases of Packaging Machinery: UPSA indicated that it recently replaced packaging machinery for roughly half of its installed capacity. E) Future Packaging Machinery Ordering Plans (2003-2005): Motive of purchase Estimate Budget Machinery Palletizing equipment Replacement, automation US$ 100-200,000 F) Purchasing Policies and Financial Arrangements. UPSA’s production and purchasing departments develop investment plans, generally on a two- to three- year basis. Final purchasing schemes must be validated by Bristol Myers Squibb’s purchasing division in the United States. UPSA’s supplier relations are governed by Bristol Myers Squibb’s global supplier agreements, which are negotiated yearly. Machine suppliers are chosen according to production capacity, compatibility with existing lines, and global servicing ability. A European steering committee composed of general mangers and production directors from each country determines new investment plans and production capacity increases. The U.S. Headquarters are notified for validation; however, final supplier selection is generally made locally by the country head offices. Each production team plays an advising role, and for the most part, has very little decision-making power. G) Factors That Influence Purchasing Decisions. 1/ Production speed 2/ Servicing 3/ Reliability and durability 4/ Delivery terms 5/ Flexibility in handling different packaging applications H) Comments on Preferred Brands and Existing Business Arrangements with Packaging Equipment Suppliers: 214 UPSA commented that it believes German packaging equipment to be the most durable and robust equipment on the market. In this respect, it is able to recover its initial investment through longer operating lives and lower maintenance costs. On the other hand, UPSA finds after-sale servicing and repair from German suppliers to be too slow and expensive compared to Italian manufacturers. UPSA considers Italian machinery to be more flexible and versatile than German equipment in handling a wider variety of packaging applications. Italian suppliers are also appreciated for their efficient, cost-effective servicing and timely spare parts delivery. The Group UPSA’s overall evaluation of packaging machinery by country of origin: Origin Germany Italy I) Technology Flexibility Very Good Good Good Good Service Poor Good Price Expensive Average Trade Show Attendance / Trade publication Information: UPSA regularly attends Emballage and Interpack trade exhibitions. It subscribes to Emballage magazine (Pharmpack Europe) and Usine No uvelle. It also pays special attention to individual company brochures and product literature. J) Specific Interests Though UPSA works closely with its current machine suppliers, it would be interested in receiving new product information from North American manufacturers particularly regarding automated palletizing equipment. K) Contact Information: Company Name: Contact: Position: Address: Telephone: Fax: Email: Web site: Groupe UPSA (Bristol Myers Squibb) Mr. Regis Gaboriau Technical Director 304 avenue Doctor Jean Bru 47000 Agen -France(33) 5.53.69.82.00 (33) 5.53.69.84.97 Regis.gaboriau@bms.com www.bms.com 215 APPENDIX A – S.W.O.T. Analysis: North American Equipment Imports to France. Strengths of North American Packaging Machinery Imports: Weaknesses of North American Packaging Machinery Suppliers: o Production speed and rhythm o Overall quality and durability o Low machine versatility o Poor brand awareness o Low overall communication in market o Low current market penetration o Lack of adherence to E.U. standards o Machine ergonomics not adapted to European factories o Distance from market o Cultural and linguistic differences Market Opportunities: Competitive Threats: o Appreciation of the euro o Market need for innovative technology not found in Europe o Expansion of integrated packaging processes (i.e. form, fill, and seal) o Stricter environmental regulations driving packaging machinery innovations o Online spare parts ordering o Potential partnerships with French importers and distributors o Strong brand awareness of existing suppliers o German suppliers’ reputation for robust machinery o Italian suppliers’ competitive pricing and machine versatility o European suppliers’ proximity to market o Long-standing ties between European suppliers and French end-users o Strong European penetration in existing packaging machinery installed capacity: leads to synergies for future purchasing and spare parts compatibility 216 APPENDIX B – Imports of Packaging Machinery - by Country of Origin Source: PMMI Import Figures, May 2003 France Import Statistics UDG: 8422.20 to 8422.90, Machinery and Parts Year To Date: January – December Partner Country Thousand United States Dollars 2000 2001 2002 World 528,621 497,819 Germany 174,774 Italy % Change % Share 2000 2001 2002 2002/2001 549,099 100 100 100 10.3 151,470 174,937 33.06 30.43 31.86 15.49 151,865 146,089 164,500 28.73 29.35 29.96 12.6 Switzerland 40,621 35,816 31,346 7.68 7.19 5.71 -12.48 Spain 24,749 26,541 27,599 4.68 5.33 5.03 3.98 Netherlands 18,917 16,985 27,055 3.58 3.41 4.93 59.29 Denmark 11,692 21,322 26,265 2.21 4.28 4.78 23.18 United Kingdom 21,753 19,953 24,104 4.11 4.01 4.39 20.8 Belgium 10,218 14,497 15,888 1.93 2.91 2.89 9.6 United States 18,029 14,507 14,591 3.41 2.91 2.66 0.58 Sweden 19,085 14,389 11,783 3.61 2.89 2.15 -18.11 Japan 14,299 12,561 11,499 2.7 2.52 2.09 -8.46 217 APPENDIX C – Key Industry Contacts Trade Exhibitions: 1) Emballage 2004 World Packaging Exhibition November 22-26, 2004 Paris, France www.emballageweb.com Organizers: Exposium S.A. 1, rue due Parc 92593 Levallois-Perret -Francetel : (33) 1.49.68.54.44 fax: (33) 1.49.68.54.45 contact: Valerie Queffelec, Deputy Exhibition Manager email: vqueffelec@exposium.fr 2) Carrefour des Fournisseurs de l’Industrie Agroalimentaire (C.F.I.A.) Food Suppliers Trade Fair March 9-11, 2004 Rennes Exhibition Center Organizers : Jangil S.A. 2, place du 4 septembre B.P. 223 47305 Villeneuve Sur Lot Cedex -FranceTel : (33) 5.53.36.78.78 Fax : (33) 5.53.36.78.79 Web site : www.jangil.fr Industry Publications : 1) Emballages Magazine 12-14, rue Médéric 75815 Paris Cedex 17 -FranceTel : (33) 1.56.79.44.06 Fax : (33) 1.56.79.45.08 Contact : Henri Saporta, Editor in Chief Email: hsaporta@lsa.fr 218 Web site: www.emballagesmagazine 2) Process Magazine CS 77711 35577 Cesson-Sévigné Cedex -FranceTel: (33) 2.99.32.21.21 Fax: (33) 2.99.32.14.17 Contact: Francois Morel, Editor-in-Chief Email: fmorel@editionsduboisbaudry.fr Web site: www.process-magazine.com 3) R.I.A. – Revu des Industries Agroalimentaires 8 cité Paradis 75493 Paris Cedex 10 -Francetel : (33) 1.40.22.70.60 fax : (33) 1.40.22.70.72 Contact : Denis Lemoine, Editor Email: ria.redaction@gfa.fr Web site: www.ria.fr Trade Associations : 1) SECIMEP French Packaging Machinery Importer’s Association 25-27, rue d’Astorg 75008 Paris Tel: (33). 1.44.51.14.60 Fax: (33) 1.42.65.39.49 Contact: Mr. Opillard, Managing Director Email: opillard@ficime.fr Web site: www.ficime.fr Regulatory Agencies : 1) AFNOR - Association Française de Normalisation (National French Standards Association) 11, avenue Francis de Pressensé 93571 Saint-Denis La Plaine Cedex Tel: (33) 1.41.62.80.00 Fax: (33) 1.49.17.90.00 norminfo@afnor.fr www.afnor.fr 219