Core Essential Project Management Courses n Managing Projects n Project Leadership, Management and Communications n Quality for Project Managers n Scheduling and Cost Control n Risk Management n Managing Contracts n Project Management Applications Additional Courses TM n PMP® Exam Preparation n PMP® Exam Power Preparation n Project Planning, Analysis and Control (PPAC) Managing Projects Core Curriculum Participants will learn how to: n n n Master fundamental project management skills, concepts and techniques n n Link project goals and objectives to clear, compelling stakeholder needs n Set realistic, measurable objectives and ensure positive results Estimate project costs and schedules using simple, proven techniques Establish a dependable project control and monitoring system Develop work breakdown structures PMBOK® Knowledge Areas: n Project Integration Management n Project Time Management n Project Human Resource Management n Project Scope Management n Project Cost Management n Project Procurement Management n Project Quality Management n Project Risk Management n Project Communications Management Programme Objectives Participants will get a solid understanding of project management Participants will learn project management skills through case studies, methods with this comprehensive introductory course. They will hands-on exercises and a broad array of practical experiences that gain practical experience in proven project management techniques can immediately be applied to your job. This approach yields a and discover a wealth of valuable, flexible tools that they can use comprehensive project management experience, including the early immediately to ensure the success of any project in any type of stages of defining project requirements, developing work breakdown organisation. structures, project change control and closeout. Managing Projects gives participants the foundation, experience, As the ESI Project Management Professional Development techniques and tools to manage each stage of the project life cycle, Programme’s flagship course, Managing Projects opens the door to work within organisational and cost constraints, set goals tied directly more efficient project implementation. The programme’s other courses to stakeholder needs, get the most from the project management team, provide opportunities for participants to build on the knowledge and utilise state-of-the-art project management tools to get the work they gain during this course to enhance their project management done on time and within budget. capabilities. Covering the entire project life cycle, this course is built around the As part of the course materials, participants will also receive a copy of latest insights from the Project Management Institute’s A Guide to the Project Management Terms: A Working Glossary, third edition, Project Management Body of Knowledge (PMBOK® Guide), which by J. LeRoy Ward, PMP® incorporates information critical to project success, are also highlighted. Course Outline Introduction to Project Management Project Planning Project Implementation - What are “projects”? -Scope planning -Baselines - Why project management? -The work breakdown structure - Developing the project team -The project life cycle -Estimating -Organisations and team structures -Influences on a project -Schedule Planning - Managing change - Key stakeholders -Network Diagrams - CPM - Managing Risk - Project management process groups -Speeding up the Schedule - Performance reporting - Project manager responsibilities - Project Management Planning Software -Reserves - Cost Planning -Assessing and monitoring project performance Project Initiation -Understanding the role of senior management -Responsibility Matrix -Resource Loading and Levelling -Earned value -Needs Assessment -Risk Planning -Sunk costs - Project selection • Benefit/cost ratio • Present value and net present value - Procurement Planning Project Closeout - Communication and quality planning -Scope verification and customer acceptance - Building SMART objectives •Specific •Measurable • Agreed to •Realistic •Time-constrained - Developing Requirements - Project charters - Project Requirements Document -Administrative and contractual closure -Transferring lessons learned to future project Project Leadership, Management & Communications Core Curriculum Participants will learn how to: n n n Lead project teams through more effective communication Identify motivational value systems to improve productivity and cooperation Recognise the role of business and personal ethics in leadership n n n Describe predictable change stages and identify appropriate leadership strategies for each stage Utilise a powerful four-stage collaborative negotiation process Create a Leadership Development Plan to implement when they return to work PMBOK® Knowledge Areas: n Project Cost Management n Project Risk Management n Project Time Management n Project Human Resource Management n Project Communications Management Programme Objectives This interactive course is designed to provide a solid foundation in key Participants will also gain a clear understanding of why communication leadership competencies and to afford participants the opportunity for a is so important – regardless of how a project is organised. And they will truly transformational leadership experience. Participants will complete a discover how business and personal ethics can influence their leadership self-assessment of their leadership skills, then master the basics of these style and personality, and how their individual leadership style and leadership competencies: setting direction, aligning people, motivating personality can influence the course a project will take. and inspiring, leading teams, communicating, building relationships, facilitating ethical conduct, negotiating and leading change. After they assess their skills, they will create and refine a personal leadership vision and work on strengthening their leadership competencies as they develop their personal Leadership Development Plan. They will learn how to empower themselves and other team members through more effective negotiation based on an understanding of the differences between competitive and collaborative negotiation approaches – and they will gain an appreciation of the importance of a Working with other professionals and an experienced instructor in an interactive classroom environment, participants will engage in revealing case studies, lively discussion and practical exercises. Project managers and business professionals who need to increase their leadership skills will find Project Leadership, Management, and Communications to be extremely valuable as they master important skills to get the most from their most valuable project management resource – their people! collaborative “win/win” negotiation process. Course Outline Leadership and Management Building Relationships Negotiating Conflict - What is leadership? - How individual differences affect your ability to lead - Major sources of conflict on project teams -The difference between leadership and management -Assess your leadership competencies and development needs -Articulate your leadership vision, in light of the assessment, and consider the best way(s) to realise it - Processes for establishing direction, aligning people, and motivating people to follow your vision -Identify different leadership styles: Tasking, Encouraging, Steering and Entrusting. Leading Effective Teams - What is a team? -The stages of team development: Forming, Storming, Norming, Performing and Adjourning -Leading and maintaining effective, productive teams -Evaluate team progress and coach team members as necessary -Identify your motivational patterns using the Strength Deployment Inventory (SDI®) -The Five modes of handling conflict: Forcing, Smoothing, Withdrawing, Compromising and Problem Solving - How to be more influential by understanding motivational patterns -The difference between competitive negotiation and collaborative negotiation -Using an understanding of individual differences to help you manage conflict more effectively - Conflict scenarios and strategies for initiating conflict resolution Ethics and Leadership - How to plan and conduct collaborative negotiation - Define ethics and the link between ethics and trust -The role of ethical behaviour and leadership -The difference between personal and organisational ethics - Discuss the effect of the triple constraint on ethics - Power bases used in typical organisations Leading Change - Your role in a changing organisation - Predictable stages of adjusting to change -Appropriate leadership strategies for each stage - Developing a change management plan Quality for Project Managers Core Curriculum Participants will learn how to: n Integrate project quality management into the entire project life cycle n Use five steps to plan effectively for project quality management n Use five steps to assess and improve your organisation’s current quality capabilities to ensure that projects will meet specified quality standards n n Ensure customer satisfaction by monitoring results using project quality control tools Apply project quality management tools and techniques to “real world” project management situations PMBOK® Knowledge Areas: n Project Integration Management n Project Quality Management n Project Communications Management Programme Objectives This course applies quality principles to project management itself, as Participants will learn about the philosophy and principles of quality well as to the products and services resulting from projects. It brings management and learn how to translate these concepts into specific to the forefront the essentials of project quality management and its actions that are key to successful project quality efforts. The course vital link to business success, with a focus on the tools and essentials presents a five-step model for successfully planning project quality, a of effective quality management that work for your organisation, five-step model for effectively assuring project quality and a quality- regardless of your industry. The course prepares the project manager control toolkit, all of which the participants can immediately apply to to be a positive force in using project quality management to help their work environment. With a strong emphasis on exercises, this ensure project and business success. course gives the participant the opportunity to apply quality strategies Businesses today realise that customer satisfaction and, thus, competitive success hinge on the effective implementation of quality concepts, tools and techniques. This includes defining business quality and skills to real-world scenarios. Participants will practice concepts, tools and techniques using modularised case studies that require immediate and direct application of skills learned. standards, determining performance measurements, and continuously The strategies of quality management and continuous improvement improving processes, procedures and products. This course shows the dovetail with project management concepts to increase your control participant how to integrate quality management concepts with project over objectives, work and performance. Master these proven methods management practices to create a successful quality management and discover how quality greatly contributes to and enhances programme to support their business success. project success. Course Outline Managing Project Quality - What is quality? - Quality and the triple constraints - What is project quality management? • The three processes • How it fits into the project life cycle -The evolution of quality -Systems thinking -The cost of quality - Formal quality systems - Project quality standards • SMART quality standards •Benchmarking - Quality function deployment (QFD) - QP outputs Assuring Project Quality - What is quality assurance (QA)? - QA inputs and tools and techniques - Developing QA activities - What is quality planning (QP)? -Investigating QA capabilities • Gap analysis •Flowchart • SWOT analysis - QP inputs and tools and techniques - Process improvement -Stakeholders and customers •Types • Importance of identification •Prioritisation - QA activities and the project quality management plan Planning Project Quality - Project quality requirements • Identifying requirements • Sources of requirements • Common characteristics of quality requirements • Prioritising project quality requirements - Quality audits - Quality paths vs. critical path - QA and change control - QC inputs and tools and techniques -The voice of the customer and the voice of the process - “Good enough” approach -Taguchi’s loss function - Quantum innovation vs. Continuous improvement - Plan-do-check-act (PDCA) cycle - Basic quality control toolkit • Check sheets •Histograms • Pareto charts •Flowcharts • Cause-and-effect diagrams • Interrelationship digraphs • Scatter diagrams • Run charts • Control charts • Design of experiments - QC activities and the project quality management plan - QA outputs - QC outputs Controlling Project Quality Putting Project Quality to Work - What is quality control (QC)? - Major questions of QP, QA and QC Scheduling and Cost Control Core Curriculum Participants will learn how to: n Use the work breakdown structure to develop a network diagram n Plan for contingencies and anticipate variations n Calculate schedules using PERT/CPM n Predict future project performance based on historical data n Identify, assign, and tabulate resource requirements n Monitor changes and close out projects on time n Predict costs and work time using specific levels and estimate types PMBOK® Knowledge Areas: n Project Scope Management n Project Cost Management n Project Time Management n Project Risk Management n Project Procurement Management Programme Objectives Participants will develop effective measures for scheduling and Individual and small-group exercises feature scenarios that help controlling projects as they put the tools of project management to hone these skills, and a comprehensive toolkit provides practical field work. In this course participants will focus on managing the constraints guidance. The course materials also include comprehensive reference they face in any project: limits on time, human resources, materials, materials specific to each unit of the course. budget and specifications. Participants will discover proven ways to work within their identified constraints, without letting redefined limits curtail creativity or innovation. Participants will discover a number of sophisticated tools and techniques that they can use to manage time and costs effectively on every type of project. From the opening morning, participants will get hands-on experience, practising their skills in building project requirements and the work breakdown structure. Participants will learn a sound, logical framework for scheduling and controlling project activities. And they will master techniques for estimating, forecasting, budgeting, monitoring, Participants in this course will receive ESI’s Earned Valued Formula Finder, which puts the information participants need to determine cost, schedule, estimate at completion and estimate to complete values for their projects right at their fingertips. controlling, analysing and reporting costs and interpreting the meaning of earned value data. Course Outline Essential Background Scheduling Evaluation and Forecasting -Overview of the project management life cycle -Network scheduling - Causes of variances -The triple constraints - Validating schedules -Establishing the “data date” for evaluation -Arrow diagrams and precedence diagrams - Controlling costs and schedule late in the project - Planning tools - Project requirements—a review - Basic scheduling and network calculations -The work breakdown structure—a review -Advanced precedence relationships and the critical path - Challenges in scheduling and cost control -Alternative constraints Resource Allocation and Estimating -Gantt and milestone charts -Using estimates for scheduling and cost control The Baseline -The basic rules of estimating -Understanding types of baselines -Levels of estimating and estimate types - Four estimating methodologies -Identifying controllable costs - Planning for risk with contingency - Building the project resource pool -Time-controlled estimates -Resource-limited estimates -Establishing baselines -Time-phased distribution of costs - Cumulative cost curves Managing Change Within the Project -The process of control -Identifying sources of change -Screening change -Updating the project plan - Communicating change - Components of the project audit - Considerations in establishing a monitoring system -Earned value -Advanced earned-value forecasting tools The Exit Strategy -Steps in completing the project -Scope verification - Contract closeout -Administrative closure Risk Management Core Curriculum Participants will learn how to: n n n Use a practical, eight-step process to manage project risk Identify threats and opportunities and weigh their relative value in their project n n Control multiple risks using concise strategies Overcome psychological barriers to risk in stakeholders and team members Make risk and opportunity integral components of their next project plan PMBOK® Knowledge Areas: n Project Time Management n Project Risk Management n Project Cost Management n Project Procurement Management n Project Communication Management Programme Objectives Project management is opportunity management. It is the ability to Included in the course is a multi-part case study that takes participants seize opportunities, minimise threats, and achieve optimum results. Too from a risk overview at the beginning of a project through the challenges often, risk management is seen as reactive, or worse, unresponsive. of ongoing assessment and reassessment of threats and opportunities Nothing could be further from the truth. In this Risk Management course, throughout the project. The course materials also include, comprehensive participants will work through the proactive approach to threat and reference materials specific to each unit of the course. opportunity—based on a clear understanding of the powerful nature of both qualitative and quantitative approaches to risk management. Risk Management examines threat and opportunity from both a topdown and bottom-up perspective using ESI’s proven eight-step risk management process. Using effective tools, including ESI’s highly regarded risk assessment model, participants will learn how to evaluate Participants will end the course with new practices to apply in their environment and new insights on the implications and advantages of applying risk management well. Reminder: Participants taking this course should not take the IT Risk Management course and respond to risk at the project and task levels. Course Outline Introduction to Risk Analysis Fundamentals Risk Response Planning - Definition and characteristics of “risk” - Probability and impact -Elements and factors of risk • Event (future occurrence) • Probability (uncertainty) • Impact (amount at stake) - Presenting risk •Narrative •Qualitative •Quantitative -Risk response strategies for opportunities and threats -Types of risk - Probability analysis - Components of risk management •Identification •Quantification • Response development • Response control Analysing and Prioritising Risk - Determining risk tolerances -Analysing risks -Risk acceptance -Risk avoidance -Risk mitigation • Probability minimisation • Impact minimisation -Transference -Establishing reserves -Impact Analysis Risk Management Planning and Identifying Risk Execution, Evaluation and Update -Risk-based financial tools and techniques -Risk Response monitoring and control -Risk management planning -Expected-value analysis -Execute risk strategies - Decision trees - Contingency plans and workarounds - Prioritising risks -Risk evaluation -Risk identification -Idea generation tools and techniques -Reassessing risk -Risk documentation Managing Contracts Core Curriculum Participants will learn how to: n Identify contract components and understand the process from start to finish n Agree on objectives, requirements, plans and specifications n Negotiate favourable terms and make revisions to the contract Apply rules of contract interpretation in project disputes n Select the right contract type for your project n n Decipher contract legalese n n Choose the offer that will result in the best value for the buyer Administer contracts appropriately, and know when and how to terminate before or upon completion Programme Objectives Project managers, contract managers and other professionals involved in the world of contracts must be able to work effectively together and with customers, contractors and subcontractors to accomplish key organisational objectives. Because contracts are developed in an increasingly complex environment, including the rising use of contracted supplies and services throughout government and industry, a solid understanding of the contracting process is critical and can give you an advantage whether you are on the buyer’s or seller’s side. Get an overview of all phases of contracting, from requirements development to closeout. See how incentive can be used to improve contract results. This course explores these vital issues from the manager’s perspective, highlighting key roles and responsibilities to give you greater influence over how work is performed. You’ll also discuss actions that can be taken to help ensure that contractors or subcontractors perform as required under the contract. Lectures are combined with case studies, exercise and negotiation role-playing to maximise the learning experience. Plus, you’ll receive a comprehensive course materials package, including reference materials specific to each unit of the course. Effective contract negotiation and administration can ensure project success, speed performance, and reduce risks and costs along the way. Discover the keys to contracting from your perspective in this practical course. Course Outline The Contract Management Process - Contract definitions, structure and uses - Protecting Intellectual Property (IP) in contracts -Essential contract elements • Offer, acceptance and counter offer • Competent parties • Consideration • Legality of purpose -- Contracting Life Cycle -- Contract management’s five “Ps” • People -- Types of authority -- Who is in charge? (Sources of conflict) • Process -- Buyer and seller perspectives -- Buyer and seller steps • Performance • Price • Payment - Concepts and terminology in contract law - Concepts of agency - Contract privity - Contract terms and conditions (Ts & Cs) - Breach, waivers and forbearance - Force Majeure -Legal Systems and Their Influences - Contract interpretation Guidelines Procurement Methods and Contract Types - Competitive and noncompetitive contracting methods -Simplified methods - Formal competitive bidding methods • Sealed bidding • Two-step sealed bidding - Competitive proposals: key steps in source selection -Reverse auction - Formal noncompetitive bidding method -Uncertainty and risk in contracting -Range of contract types and distribution of risk - Business objectives in selecting contract type - Categories and types of contracts • Firm-fixed price • Contract incentives • Fixed-price incentive fee • Cost-plus-incentive fee • Cost-plus-award fee (CPAF) • The award fee plan • Cost-plus-fixed fee • Time-and-materials (T&M) - Factors in selecting contract types The Pre-Award Phase - Buyer’s steps (with Inputs, tools and techniques, and outputs) • Plan procurements -Seller’s steps (with ESI’s inputs, tools and techniques, and outputs) • Pre-sales activity • Bid/no-bid decision making • Bid or proposal preparation The Award Phase - Buyer’s step—Conduct procurements • Inputs, tools and techniques and outputs • Source selection process • Evaluation criteria (technical, management, price, and past performance) • Evaluation standards (absolute, minimum, and relative) • Evaluation procedures - Buyer and seller’s step—contract negotiation and formation • Keys to successful negotiations • Impact on long-term relationships • Negotiation approaches • Negotiation objectives • Best practices in contract negotiation • Preparation: the key to success • Tools for negotiation preparation • Tactics and counter-tactics • Document agreement or walk away • Post-negotiation activities The Post-Award Phase - Buyer and seller’s step—Administer procurements • Inputs, tools and techniques and outputs • Key contract administration policies -- Compliance with terms and conditions -- Effective internal and external communication and control -- Main administration tasks for buyers and sellers - Buyer and seller’s step—Close procurements/closeout • Inputs, tools and techniques and outputs • Types of terminations • Documenting and sharing lessons learned Project Management Applications Core Curriculum Participants will learn how to: n Select the level of staffing, resources, and management support required for a project n Assemble a project team and gain commitment on project objectives n Assign tasks based on work breakdown structure n n Estimate time and costs and present a project plan to team members and stakeholders Create a project binder documenting each stage of the project and lessons learned PMBOK® Knowledge Areas: n Project Integration Management n Project Time Management n Project Human Resource Management n Project Scope Management n Project Cost Management n Project Procurement Management n Project Quality Management n Project Risk Management n Project Communications Management Programme Objectives Watch basic concepts come to life in this course, a comprehensive Participants will confirm mastery of the core principles of project synthesis of core project management principles designed to reinforce management in this experiential course and will gain the hands-on skills learned throughout the core curriculum. Participants can build on confidence to practice new skills in their organisation. their new competencies and test their skills as they work in teams to complete an extensive, realistic, week long project case study. Participants in this course will receive ESI's earned value formula finder, which puts the information participants need to determine cost, schedule, Participants will propose, plan, and execute a full-scale project under estimate and completion and estimate to complete values for your typical organisational constraints. They will follow their project through projects right at your fingertips. the life cycle, resolving issues of performance, scheduling, and control as they address questions of leadership and management. Each team member will take a turn as project manager, defining objectives and performing tasks and producing deliverables critical to the project’s success. Reminder: This practice-based course integrates the knowledge, skills and competencies that are gained in other ESI core project management courses. Having a foundation in industry standard project management practices is a vital component to the participants success in this course. Typically, this can be achieved by completing at least four ESI project Course participants will receive a complimentary copy of ESI’s Project Management Tools CD for use following the classroom experience. management courses. Recommendation: We recommend bringing a laptop computer for use in class. Course Outline Team Building Proposal Kick-off and -Preparation Implementation - Project assignment • Initial project assessment • Team ownership -Evaluating the requirement - Measuring performance -Evaluating bid contracts - Managing risk and uncertainty -Obtaining the team’s commitment -Reporting progress and following up - Writing the winning proposal - Managing change and achieving project control -Organisational assessment: working with what you have •Staffing •Resources • Management support -Options assessment • Pre-emptive troubleshooting • Historical review Preproposal Analysis and Planning -Analysing the market -Assessing risk - Building the team and reviewing roles - Developing a plan to complete the proposal - Delegating to team members - Managing time constraints -Levelling resources Postaward Planning Closeout - Project kick-off meeting •Goals •Participants • Principal points -Team •Review •Closeout •Reassignment Negotiation/Agreement -Project •Documentation • Lessons learned - Four steps of prenegotiation preparation -Organisation -Negotiation performance • Exploratory sessions • Joint-gain resolution -Client •Sign-off •“Ownership” • Revenue enhancement - Detailed project planning - Postnegotiation activity • Memoranda and documentation •Communication PMP® Exam Preparation Core Curriculum Participants will learn how to: n Reduce your study time in half by focusing only on relevant exam topics n Test taking strategies to help answer any questions correctly n Turn double negatives into simple statements easily PMBOK® Knowledge Areas: n Project Procurement Management n Project Cost Management n Project Scope Management n Project Human Resources Management n Project Time Management n Project Integration Management n Project Risk Management n Project Quality Management n Project Communications Management Programme Objectives Beyond academic credentials, certification by the Project Management They will become familiar with the make-up and format of the exam Institute (PMI®) as a project management professional (PMP®) shows itself, thanks to ESI’s exclusive PMP® Exam: Practice Test and Study the world that you’ve mastered essential project management skills Guide, featuring hundreds of multiple-choice questions and fully and knowledge. To earn PMP® credential from the PMI®, participants referenced answers. Plus, they will get the chance to explore the must demonstrate the required “long-term commitment” to project rationale behind each answer with their instructor, a certified PMP®. management professionalism and pass a rigorous, 200-question exam covering the five project management processes and nine knowledge areas in PMI’s project management body of knowledge (PMBOK®) Improve the chances of passing the gruelling PMP® certification exam on the first try with this well proven and successful course. Participants will find out exactly what components of your project management In addition to ESI’s PMP® Exam: Practice Test and Study Guide, they will take home an extensive collection of exam-preparation study materials, including PMI’s A Guide to the Project Management Body of Knowledge (PMBOK® Guide) and ESI’s popular and unique PMP® Challenge! - 600 questions on spiral-bound, fully tabbed flashcards. background will be tested so you know where to focus your attention Participants will learn from the project management experts at ESI how during the vital weeks of preparation. to make the most of their limited study time. Course Outline Project Management Process Groups Project Cost Management Project Risk Management -Initiating processes -Estimate cost - Plan risk management - Planning processes - Determine budget -Identify risk - Controlling processes - Control costs - Perform qualitative analysis -Executing processes - Closing processes Project Quality Management - Plan quality - Perform quantitative analysis - Plan risk responses - Monitor and control risk Project Integration Management - Perform quality assurance - Develop project charter - Perform quality control Project Procurement Management - Develop project management plan -Other key quality topics - Plan procurements - Direct and manage project execution - Monitor and control project work - Perform integrated change control - Close project or phase -Other project management concepts Project Scope Management - Collect requirements - Define scope - Create WBS - Verify scope - Control scope Project Time Management - Define activities -Sequence activities -Estimate activity resources -Schedule development - Control schedule Project Human Resources Management - Develop human resource plan -Acquire project team - Conduct procurements -Administer procurements - Close procurements - Develop project team Professional Responsibility - Manage project team -Ensuring individual integrity and professionalism Project Communications Management -Identify stakeholders - Contributing to the project management knowledge base - Plan communications -Enhancing individual competence - Distribute information - Balancing stakeholders’ interests - Manage stakeholder expectations -Interacting in a professional and cooperative manner -Report performance -Other communications management issues Studying for Taking the Exam PMP® Exam Power Preparation Core Curriculum Participants will learn how to: n Receive an in-depth topic review and structured study n Ensure exam success with five power-packed days of preparation n For participants who have met the requirements on PMI’s Credential Application PMBOK® Knowledge Areas: n Project Procurement Management n Project Cost Management n Project Scope Management n Project Human Resources Management n Project Time Management n Project Integration Management n Project Risk Management n Project Quality Management n Project Communications Management Programme Objectives Participants who immerse themselves in ESI’s PMP® Power Prep will students. This course has historically proven to be effective for most be well on their way to passing PMI’s PMP® certification exam. This people. Take PMI’s PMP® certification exam within 30 days after course course is for you if you’ve met PMI’s requirements put forth in the PMP® completion and we’ll stand behind your success – should you fail to pass Credential Application. This intensive, five-day course integrates in-depth the exam on your first try, we’ll give you free access to the online version topic reviews with structured personal study time, including individual of our popular and effective PMP® Exam Preparation course to support assistance from the PMP®-certified instructor. Participants will thoroughly your additional focused preparation. (You must enrol within 30 days after review exam “trouble spots”, using highly effective drills to accelerate having taken the PMP® certification exam; you will be given standard their learning, receive invaluable test taking tips, and take and review course access). practice exams. Let ESI take the stress out of studying for the PMP® certification exam. Participants will receive a comprehensive workbook, including drills and Invest five days towards exam success – the final step in obtaining your practice exams, as well as PMI’s A Guide to the Project Management PMP® credential. Body of Knowledge (PMBOK® Guide). And, for on-the-go reinforcement, participants will be given the Portable PMP® Prep: Conversations on Passing the PMP® Exam CD set. Reminder: PMI’s PMP® Credential Application requires documentation of 35 contract hours of project management education/training at the time of application. PDUs for Continuing Certification Requirements must be As PMI evolves the PMP® credential to reflect the changing profession, taken after the PMP® credential has been attained. (Refer to PMI’s PMP® ESI remains committed to the success of our PMP® Power Prep Credential Handbook for complete and current requirements.) Course Outline Project Management Process Groups Project Time Management Project Procurement Management -Initiating processes -Activity definition - Plan purchases and acquisitions - Planning processes -Activity sequencing - Plan contracting - Controlling processes -Activity resource estimating -Request seller responses -Executing processes -Activity duration estimating -Select sellers - Closing processes -Schedule development - Contract administration -Schedule control - Contract closure - Develop project charter Project Cost Management Project Communications Management - Develop preliminary project scope statement - Cost estimating - Communications planning - Develop project management plan - Cost budgeting -Information distribution - Cost control - Performance reporting -Earned value - Manage stakeholders Project Risk Management Professional Responsibility -Planning -Ensuring individual integrity and professionalism Project Integration Management - Direct and manage project execution - Monitor and control project work -Integrated change control - Close project Project Scope Management -Scope planning -Scope definition - Create WBS -Scope verification -Scope control Project Quality Management - Quality planning - Perform quality assurance (QA) - Perform quality control (QC) -Identification - Qualitative analysis - Quantitative analysis -Response planning -Risk monitoring and control Project Human Resource Management - Human resource planning -Acquire project team - Develop project team - Manage project team - Contributing to the project management knowledge base -Enhancing individual competence - Balancing stakeholders’ interests -Interacting in a professional cooperative manner Project Planning, Analysis and Control Core Curriculum Participants will learn how to: n n n n Define a project, its objectives and measurement criteria for success Develop a course of action to improve their project management competencies Estimate project schedules, costs and resources using a variety of proven methods n n n Develop a network diagram and calculate the project schedule using PERT/CPM Apply risk management techniques to identify, analyse, prioritise and develop risk response strategies Close out a project in a systematic, comprehensive manner Build a work breakdown structure of project tasks PMBOK® Knowledge Areas: n Project Time Management n Project Risk Management n Project Cost Management n Project Scope Management Programme Objectives This course gives intensive instruction in project management They will also learn qualitative and quantitative techniques for identifying, fundamentals across the entire project life cycle. It provides proven analysing, and mitigating risk, as well as the best ways and times to strategies and practical tools for planning, executing, and controlling a apply these techniques to the project environment. Individual and small- variety of projects. And it offers detailed and sophisticated instruction group learning exercises will help to develop these skills. Participants will in the critical areas of scheduling key events, controlling costs, and master key theories, concepts, and practices— then put this knowledge managing risks. to work in the classroom through a comprehensive case study and other Participants will improve their ability to define the scope of a product practical learning activities. development project and manage within that definition. They will learn how best to identify and sequence tasks, estimate durations of tasks, schedule events and activities, plan for delays, control variances, manage costs, and utilise resources. Course Outline Understanding the Process of Managing Projects Managing Risk Scheduling -Risk, uncertainty, and opportunity -Types of schedules - What are projects? -Risk assessment -Using the PERT/CPM method - Why project management? -Risk assessment categories -The project life cycle - Key tools and when to use them - When other types of schedules are appropriate -The project environment -Integrating risk into the project plan. Project Organisation -Using the WBS to develop a schedule for a project Allocating Resources - Matrix management - Benefits of allocating resources - Making the best use of a project’s resources through levelling -Survival techniques - Variables in allocating resources Project Definition and Selection -Using resource allocation to assign and control project responsibility -Objectives of a project -Non-numeric selection -Allocating resources to WBS elements -Selection based on profitability Estimating -Requirements and customer needs - Process for determining the cost and duration of a project Developing a Work Breakdown Structure (WBS) -The central role of the WBS - Crashing the schedule to complete the project on time Controlling the Project -Baselines -Tools and techniques for managing against the baseline - Monitoring and reporting progress -Estimating methodologies - Controlling by managing risk - When and how to use each methodology? - Controlling project variance -Steps in developing a WBS -Using earned-value to assess the status of a project and measure performance -Using the WBS to clarify the scope and the tasks of a project Completing the Project - When is a project complete? - Providing concrete measurements of a project’s success - How to successfully wrap up a project TM For further information visit the relevant website or call the regional number below ESI-Dubai: ESI Spain: www.esi-intl.ae www.esi-sp.com Tel +971 (0) 4 407 2569 Tel +34 902 12 10 15 ESI-Germany: ESI Sweden: www.esi-intl.de www.esi-intl.se Tel +49 (0)69 244 327 3795 Tel +46 (0)8 555 403 80 ESI-South Africa: ESI UK: www.esi-sa.co.za www.esi-intl.co.uk Tel +27 11 771 7000 Tel +44 (0)20 7017 7100