P r o v i d i n g yo u w i t h n e w s a n d v i e w s f r o m t h e p r a c t i c e 2011 membershipnews Welcome to our Autumn/Winter Membership News 2011 update In this edition we cover the following: • Membership price freeze • Children’s membership • Invisalign® the complete package • Staff news and updates • Additional membership perks and membership card As well as all that, we are continuing to offer our successful whitening offers and product discounts exclusive to all members. We also started our Twitter and Facebook links at the start of 2010 and across into 2011 – keep your eyes out as we will be offering some exciting daily exclusives, so keep right up-to-date and start following us today! Membership price freeze for 2012 jm Dental Care 3 While Road Sutton Coldfield West Midlands B72 1ND Telephone: 0121 354 5433 Email: reception@jmdental.co.uk Web: www.jmdental.co.uk Children’s membership We have decided to consolidate our children’s membership schemes into two bandings to simplify and confirm the arrangements in the cover provided for the welfare of our younger patient’s teeth. Our membership programmes start at three years of age, under this age we are happy to register and see your children free of charge. These membership prices will be guaranteed for three years from January 2012. * The price includes a small premium per month for the Worldwide Dental Trauma and Emergency Callout Insurance. Please speak to a member of the team or refer to a Keyfacts documents for further information. ** Subject to receipt of six consecutive monthly payments *** Discounts only apply to the treatments carried out at the practice. Excludes discount on Invisalign® treatment or implants. **** Does not include referrals to other practices for Invisalign® or orthodontic assessments We are pleased to confirm that our adult membership schemes will remain at the same monthly fees, guaranteed until December 2012. We understand that every household is being stretched further and we at JM Dental Care want to reassure you that we will continue to deliver excellent clinical care and great customer service, for the monthly investment you make for a healthy mouth. 3-10 years £3.00 per month 11-18 years £6.00 per month The membership includes: • Every six months a dental examination** • A yearly visit to our Oral Health Educator • 50% discount on our dental treatment fees*** • Free treasure chest gift at each visit • Emergency Callout and Worldwide Dental Trauma Insurance.* The membership includes • Every six months a dental examination** • A yearly 20 minute appointment with the dental hygienist • Oral Health Educator session as required • 50% discount on our dental treatment*** • Free Invisalign® (brace treatment) assessment**** • Emergency Callout and Worldwide Dental Trauma Insurance.* Adults 18 -21 years in full time education In addition, if you are an adult between the ages of 18 to 21 in full time education then we will freeze the £6.00 per month membership fee until you have reached the age of 21. On each visit we will need to see your NUS card as proof of your full time education status. If you are a student or have an adult in your family that meet this criteria, then please get in touch with the patient care team who will be happy to help you. The membership benefits will be the same as the 11-18 years children’s membership. P r o v i d i n g yo u w i t h n e w s a n d v i e w s f r o m t h e p r a c t i c e Staff news and updates It has been a busy year with the JM Dental Care baby boom of 2011! There have been five births to celebrate this year. The birth of Sharmain’s son Mason, Kuly’s son Arun, Gemma’s daughter Poppy, Rachel’s daughter Seren and Amanda’s daughter, Nicole. The baby boom has led to some new faces in the JM Dental Care team. We welcome Rebekah Oates as a full time dental nurse, Roxanne Hughes as a part time qualified dental nurse and Nichola Jordan, part time qualified dental hygienist, who has replaced Kuly after she decided to take a couple of years off after the birth of her son. Finally we welcome Beverly Kelly who will be our Oral Health Educator and Co-ordinator who will work primarily with our younger patients. Bev will be here on Thursday evenings 4.00 pm until 8.00 pm. With the demand of keeping up with additional increased clinical areas and CQC updates, there have been a couple of new roles created. Rachel Hughes has become the Training Manager. Rachel provides the team with detailed training on everything from child protection to detailed clinical updates. Gemma Matthews and Emma Summlar are heading our new implant team to provide support for patients on an implant journey and providing clinical support to our implantologists, Joe Henderson and Nigel Moss. 2011 The complete package – straighter, whiter smiles with Invisalign ® Would you like straighter and whiter teeth, naturally? Then Invisalign® with whitening from JM Dental Care is for you. Invisalign® can help to treat a variety of orthodontic concerns in adults, relapsed orthodontic cases and children. The treatment uses aligners, which are clear trays that fit perfectly over your teeth. Aligners are changed every two weeks until your treatment is complete. How it works… How do I know if I am suitable for Invisalign® treatment? The first stage is a complimentary consultation with our Invisalign® Co-ordinator who will explain the treatment, how it works, how long treatment will take, do’s and don’ts whilst in treatment, retaining the result with retention options and the costs incurred. After I have had a co-ordinator assessment what is the next stage? The next stage is an appointment with James Graham to check clinical suitability. This appointment is at no charge. If I am suitable for Invisalign® treatment and want to take the next step, what happens now? The third stage is to have a record taking appointment, in this appointment we take upper and lower impressions and an impression of how you bite together. In addition we take a number of photographs and discuss your exact clinical smile options. There is a charge to undertake this appointment. After the record taking what happens next? We send your impressions and photos to Invisalign® in America where they create the perfect smile for you as a digital image. This digital image is called a CLIN check. Once we have received this we invite you in to view the CLIN check with James Graham. We can email you the image, so you are able to show family and friends. If I am happy with the CLIN check what happens now? If you are happy with the CLIN check then we can commence your treatment. Your CLIN check is converted into your aligner programme. We then invite you back into the practice for James Graham to fit the first aligner and your journey to straight teeth begins. After your treatment has been completed, we provide as part of Invisalign®, the complete package; your first retention programme and complimentary home whitening to give those teeth a whiter brighter look to complete your journey. If you would like to start your Invisalign® journey with a co-ordinator then please book an appointment on 0121 354 5433, or at your next dental visit with us. Membership perks with exclusive money saving in a variety of high street shops and services With your newsletter you will have received a membership card. This card gives you details about the practice including the Emergency Callout arrangements. The membership card also includes your unique number on how to access your membership perks service. perks Save more through J M Dental Care membership… Practiceplan Perks is an innovative new website that gives you access to a range of exclusive offers and discounts on hundreds of goods and services from well-known high street brands. There are even opportunities to take part in VIP evenings at retail outlets offering exclusive and one-off promotional discounts! Discounts are made available through a secure, easy to use website. Once on the site, you can navigate freely, investigating the goods available and the discounts offered. When ready to buy, you will then be directed to the supplier’s website and given a special promotional code which, when used, will release the savings directly or through vouchers. The Practiceplan Perks website is accessible to all members of the practice and you can visit the site to start saving at https://practiceplan.corporateperks.com/login today. For more information about any of the products or services featured please ask your dentist or a member of the team