ARGOS Aeronautics Reimbursement & Grant Organization System SEPTEMBER 23, 2015 What is ARGOS? A COMPUTER PROGRAM? A REAL-TIME WEB APPLICATION? A COMMUNICATION TOOL? AN ACCOUNTING DATABASE? What is ARGOS? ARGOS IS THE RESTRUCTURING OF THE AERONAUTICS BUREAU’S REIMBURSEMENT REQUEST PROCESS AND GRANT ORGANIZATION IN THE PURSUIT OF MINIMIZING THE AMOUNT OF TIME TO ISSUE A WARRANT (CHECK), SIMPLIFYING PAYMENT REQUESTS, MAINTAINING THE HIGHEST ATTAINABLE DEGREE OF ACCURACY THROUGHOUT THE PROCESS, AND PROVIDING REALTIME INFORMATION TO STAKEHOLDERS. Philosophy of ARGOS Challenges for ARGOS HOW DO YOU BUILD SPEED? HOW DO YOU BUILD EFFICIENCY? HOW DO YOU BUILD ACCURACY? HOW DO YOU BUILD COMMUNICATION? HOW DO YOU FIND OUT WHAT ELSE CAN BE IMPROVED? How Do We Get From Here… …To Here? Philosophy of ARGOS Determine Reasonable Boundaries (Across Multiple Dimensions) Identify, Understand, and Eliminate Redundant Operations and Unnecessary Procedures What Can Be Automated? Are There Residual Issues That Can Be Addressed? The Reimbursement Request Process FAA/ E-Delphi Sponsor Contractor F-25 and Backup Documentation Aeronautics Consultant Check Finance Grants Manager Aeron Mgr./ Engineer Director Comptroller Sponsor Determine The Boundaries Across the Work Flow Process Across the Grant Cycle Across the Submittal/Approval Process Find Efficiency Understand the Function of Each Participant and Streamline The Process • • • • The Consultant Submits the Request Aeronautics Reviews the Request Stakeholders Need Timely Information Meet Exceed Audit Compliance Find Efficiency Make it Simple for the Consultant to Submit a Request Make it Easy and Fast to Correct Problems Make the Aeronautics Approval Process Fast and Efficient Automation Let the System Handle the Calculations and Data Organization Make it Easy to Transmit, Access, and Find Information Provide Real-Time Information for Those Who Need It Continually Improve The System Residual Issues Project Management Tools/Reports Breakdown of Warrants (Checks) Changes/Evolution in Other Areas of the Process Training/Education Regarding Terms, Definitions and Operations Planning and Design Why Not Use Off-The-Shelf Software? Consultant Focus Group Testing (2013 Parallel Submittals) Presentations and Input - Consultants FAA Finance Bureau Implementation ARGOS Goes Live in August 2014 FY 2014 Grants Were First Grants Processed in ARGOS Previous Years Submitted Under Old System Anticipated Results: Adaptability/Reliability Goal: Adapt to Changes That May Occur In Other Areas of the Payment Process (Outside the Borders) Result: Success. Goal: Always Available Result: Success. One Instance of Prolonged Downtime. Anticipated Results: Communication Goal: Improve Communications and Response Times Regarding Problem Invoices, FAA Approval, and General Questions Result: Success. Goal: Reports are Easily Understandable and Applicable to Solving Problems Result: Moderate Success. Needs More Improvement Anticipated Results: Accuracy Goal: Reduced Errors as Compared to the Conventional Process Result: Success. - The Validation Feature is Primary Reason - Reduction of Inputs Also Responsible Anticipated Results: Simplification Goal: Reduce Time and Effort Required for Consultants to Submit Reimbursement Requests Result: Success. Goal: Reduce Time and Effort Required for Consultants to Correct Problems and Re-submit Reimbursement Requests Result: Success. Anticipated Results: Efficiency Goal: Reduce Time and Effort Receiving, Approving, Processing and Returning Warrants (Checks) Result: Success. Goal: Reduce Redundant Operations Involved in Establishing Project Accounts and Processing Reimbursement Requests Result: Success. Anticipated Results: Speed Goal: Process a Batch of Reimbursement Requests Each Week Result: Success! Lessons Learned Information Obtained From Consultant Focus Group and Training/Information Meetings was Very Valuable Some Reports/Information Originally Planned is Better Not Included More Improvements are Planned and Will Be Included (Advantage of Custom-Built Program) Sponsor Access Simply give us a call and we will set up a profile, but……… We would Like to provide training. Remember that ARGOS is not just a computer program, it is a restructured and enhanced process. We want you to get the most out of this system. Questions