WEDO TECHNOLOGIES'
WORLDWIDE
USER GROUP
CONFERENCE '15
LISBON PORTUGAL
LIST OF REPRESENTED COUNTRIES YTD: Afghanistan | Albania | Algeria | Angola | Argentina | Armenia | Bahrain | Bangladesh | Belgium | Bolivia
| Bosnia-Herzegovina | Brazil | Canada | Cyprus | Ecuador | Egypt | France | Germany | Hungary | India | Indonesia | Ireland | Italy | Kazakhstan
| Kenya | Kuwait | Malaysia | Mexico | Morocco | Netherlands | Pakistan | Portugal | Romania | Russia | Saudi Arabia | Slovakia | Slovenia
| South Africa | Spain | Switzerland | Turkey | Ukraine | United Arab Emirates | United Kingdom | United States | Uzbekistan | Venezuela
THREE DAYS OF THOUGHT LEADERSHIP,
PRATICAL PRESENTATIONS
AND CASE STUDIES
(+15 CUSTOMER PRESENTATIONS)
FREE HANDS-ON
TRAINING SESSIONS
ENHANCED OPPORTUNITIES
TO LEARN AND NETWORK
WITH OTHER TELECOM
PROFESSIONALS
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TO LEARN MORE ABOUT WEDO
TECHNOLOGIES’ USER GROUP CONFERENCE.
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10th WeDo
Technologies’
Worldwide User Group
www.wedotechnologies.com/worldwideusergroup
10 WEDO TECHNOLOGIES'
WORLDWIDE USER GROUP
th
BE PART OF THE BIGGEST WORLDWIDE COMMUNITY
OF ENTERPRISE BUSINESS ASSURANCE USERS.
The WeDo Technologies’ Worldwide User Group Conference is an excellent opportunity to become a part of a community
of telecom professionals like you, through three days of customer case studies, networking opportunities, product
demonstrations, discussion panels and hands-on training sessions planned to help you broaden your perspective and
knowledge with a range of exciting new ideas and innovation trends in the telecom industry. As the world leader in
the Revenue Assurance and Fraud Management space according with Stratecast’s report “2014 Global CSP Financial
Assurance: Market Share Analysis, Forecast, and Global Supplier Assessment” and Analysys Mason’ report “Analytics
Software Solutions: Worldwide Market Shares 2013”, WeDo Technologies has a vast experience and knowledge in the
telecom market that enable us to deliver a special agenda to address your specific business challenges.
WHY SHOULD YOU ATTEND?
ABOUT THE LOCATION
Stimulating and Thought provoking ideas
Lisbon is the destination for the 10th WeDo Technologies’
Worldwide User Group Conference.
You may think you know your area of expertise thoroughly, but
you will surely find something to add to your knowledge pool
that will help you be a better professional.
Network opportunities in an international
environment
Share experiences and learn with professionals from leading
international service providers. More than 60 telecom operators
from more than 40 countries are expected.
Meet WeDo Technologies’ staff
This is an opportunity to meet in person WeDo Technologies’
team from the five continents.
Set against the backdrop of the Atlantic Ocean and spread
across seven hillsides that overlook the Tagus River, Lisbon
is the perfect combination of old cathedrals, imposing
monasteries and charming terraces.
The conference will be held at EPIC SANA Hotel. Located
in one of Lisbon’s seven hills, within walking distance
of Marquês de Pombal and the well-known Avenida da
Liberdade, you can easily get around to meet some of
Lisbon’s touristic spots. It meets the highest service and
quality standards to make your User Group Conference
experience a blend of fulfilment and uniqueness.
Lisbon
Lisbon is the capital city of Portugal and one of the oldest cities
in the world. Enjoy Lisbon cultural and architectural diversity and
laid-back feel.
THE NUMBERS FROM 2014's EDITION
63%
59%
2014's
OVERALL
2014's
CSP PARTICIPANTS
BY REGION
PARTICIPANTS
31%
10%
20%
6%
Operators
WDT Staff
Independent
Africa
Asia-Pacific
8%
Europe
Latin
America
3%
North
America
&
Caribbean
CHAIRMAN
OF THE
EVENT
TONY
POULOS
MARKET STRATEGY
ADVISOR
Tony has been involved with software development and systems
integration in travel and telecommunications for over 20 years.
Tony has strong telecoms BSS knowledge in billing, revenue
assurance, managed services, payments and mobile content
delivery. In June 2011, Tony was recognized as one of the 25 most
influential people in the telecom software industry.
The rankings, determined by an independent panel of editors
at the publication Billing and OSS World, highlight the industry
leaders and visionaries that have had a significant effect on the
direction and development of business and operations support
systems (BSS/OSS).
In September 2014, Tony embarked on a consulting role with
WeDo Technologies, contributing insight into Enterprise Business
Assurance industry trends both internally and externally as a
company spokesperson.
“There is one event I not only
look forward to each year and
actually invite myself to so
I don’t miss out.
It’s one event that captures the core
essence of collaboration, open discussion,
information gathering, networking
and camaraderie. It’s a user group
with attitude, and I like that.”
10th WeDo Technologies’ Worldwide User Group
3
2015's
keynote speakers
Yuri
Van Geest
International
keynote speaker
Entrepreneur
and Researcher
in emerging, exponential
and disruptive
technological
innovation
Presentation Title:
EXPONENTIAL ORGANIZATIONS
Why New organizations are 10x better,
faster and cheaper than yours
(and what to do about it)
Yuri van Geest is a passionate professional, author,
international keynote speaker and entrepreneur on
exponential emerging technologies. He has a strong
background in corporates, agencies, central government
and startups and his own innovation company Trend8.
Yuri is co-author of the (Amazon) bestselling book called
Exponential Organizations with Salim Ismail, Mike Malone
and Peter Diamandis. The book is about the fundamentally
new ways startups and corporates are organized internally
and externally to deal with disruption, exponential
technologies and accelerated change.
ANTÓNIO
CARRAPATOSO
Entrepreneur
Presentation Title:
WHAT DO CEOs LOSE SLEEP OVER?
António Carrapatoso was the founder and CEO of Telecel
in 1990, which later became Vodafone Portugal. Between
2009 and 2014 he assumed the role of Chairman of the
Board of Directors.
Currently, he is an entrepreneur with investments focused
on a range of sectors such as Real Estate, Tourism, Media
and Asset Management.
10th WeDo Technologies’ Worldwide User Group
4
2015's
keynote speakers
Daniele
Gulinatti
VP Fraud Management
& Revenue AssurancE
Telecom Italia
Presentation Title:
Revenue Assurance: What else?
From Revenue Assurance to Margin
Assurance
Since August 2010 he is the Head of the Fraud
Management & Revenue Assurance department of
Telecom Italia, being in charge of ensuring the end to end
processes of fraud management and revenue assurance.
In 1997, he joined Pirelli in the newly-created Corporate
Security department and in December 2000 he moved
to Brazil, as Head of Security for Latin America, for
all divisions (Tires and Cables) and countries of the
Group (Brazil, Venezuela, Argentina, Mexico, Chile and
Colombia). In May 2002 he was nominated Pirelli’s Internal
Audit Manager for Latin America.
In January 2005 he joined Telecom Italia Mobile in Rio de
Janeiro, as Brazil Security Director.
“There is one event I not only
look forward to each year and
actually invite myself to so
I don’t miss out.
It’s one event that captures the core
essence of collaboration, open discussion,
information gathering, networking
and camaraderie. It’s a user group
with attitude, and I like that.”
10th WeDo Technologies’ Worldwide User Group
5
2015's
keynote speakers
RUI
PAIVA
CEO
WEDO TECHNOLOGIES
Presentation Title:
Creating business disruption
without disrupting the business!
Rui Paiva is WeDo Technologies’ CEO. Rui founded WeDo
Technologies in 2001 and has led the company as CEO
since the company’s inception, driving its successful
expansion over the years.
Rui served as Professional Services Director at HP and
held senior IT management roles at Optimus and Vodafone
Portugal.
Rui holds a degree in Applied Mathematics and a postgraduate
degree in Business Administration and Computer
Management, both from Universidade Nova de Lisboa.
SÉRGIO
SILVESTRE
VP and Chief Marketing
OfficeR
WEDO TECHNOLOGIES
Active “evangelist” of the Enterprise Business Assurance
concept in Telecoms, Large Retailers, Energy Retailers and
Banking/Insurance companies, Sergio also has very active
roles in WeDo Technologies’ Strategy and Innovation
Management processes.
Sergio re-joined WeDo Technologies in 2009 after being
part of the founding team in 2001 and 2002. He was
previously the Marketing Deputy Director for Corporate
Banking at Banco BPI, a leading Portuguese Bank, for four
and half years.
Sergio also worked for other Sonae group companies
like Optimus – the 3rd Portuguese Mobile Operator and
Mainroad – an IT company in planning&control and
marketing roles.
With more than 16 years’ experience, Sérgio Silvestre’s
competence areas are Strategic Planning, Business-toBusiness Marketing, Change Management and Starting/
Restarting a business or department.
“The conference was exceptional.
I feel honoured to be given the
opportunity to participate.
WeDo did a great job organising the
conference. We truly enjoyed it,
learned a lot and everyone
we met was excellent.”
MOHAN KUMAR
DIGICEL JAMAICA / WWUG 2013
10th WeDo Technologies’ Worldwide User Group
6
2015's
CUSTOMER speakers
AGILE REVENUE ASSURANCE AND OPS IN A REAL-TIME WORLD
Alex Rootham / Paul Gray
Service Enablement Architecture Manager / Director, Revenue Assurance | Telus | Canada |
www.telus.com
RATING CONTROLS AUTOMATION JOURNEY
Ahmed Kandil
Revenue Assurance Senior Supervisor | Vodafone | Egypt |
www.vodafone.com.eg
PROGRESS OF REVENUE ASSURANCE & FRAUD MANAGEMENT IN MIDDLE EAST
Asif Khan
Director Financial Control | Viva | Bahrain |
www.viva.com.bh
E-CDR EVOLUTION AND NEW CONTROLS
Hugo Martins / Luiz Arnaut
Revenue Cycle Senior Manager / Revenue Assurance and Fraud Manager | Oi | Brazil |
www.oi.com.br
HACKER AT THE SHOP
Igor Dano
Fraud Manager and Revenue Assurance Expert | Orange | Slovakia |
FRAUD MANAGEMENT & REVENUE ASSURANCE WITHIN A PAN EUROPEAN MVNO
Marcel Krijt / Ioana Medelete
Global Knowledge Manager / Quality & Revenue Assurance Analyst | UPC Netherlands | Netherlands |
www.upc.nl
RENEWED JOURNEY WITH RAID ON COMBATING FIXED LINE FRAUD
Mogan Muniandy
Senior Executive Fraud Management | TIME | Malaysia |
10th WeDo Technologies’ Worldwide User Group
7
2015's
CUSTOMER speakers
NEW BEGINNING AT TIME WITH REVENUE ASSURANCE EVOLUTION
Norliza Bt Md Mokhtar
Revenue Assurance Manager | TIME | Malaysia |
www.time.com.my
REVENUE RECOVERY OPPORTUNITY THROUGH INCOMING SMS BILLING TO ROAMING PARTNERS
Rodrigo Sandoval
Revenue Assurance and Fraud Manager | Nuevatel | Bolivia |
www.viva.com.bo
WHY WE NEED REVENUE ARRURANCE AND RAID
Simon Bertenshaw / Andrew Spindler
Revenue Assurance Business Partner / Lead Revenue Assurance Analyst | Vodafone | United Kingdom |
www.vodafone.co.uk
BUSINESS ASSURANCE ON THE NETWORK SOCIETY
Thomas Steagall
Head of Business Consulting | Ericsson | United States |
FROM REVENUE OFFICE TO RAID - UFONE SUCCESS STORY
Waqar Abbasi
Head of Revenue Assurance | Ufone | Pakistan |
www.ufone.com
ZAIN KUWAIT AND RAID: ASSURANCE IN THE TIME OF TRANSFORMATION
Zaid Al-Othman
Revenue Assurance Manager | Zain | Kuwait |
www.kw.zain.com/kw
REVENUE ASSURANCE AND FRAUD IN A MULTI-COMPANY INTEGRATION
Tier 1 Player
CIO | Mexico |
10th WeDo Technologies’ Worldwide User Group
8
INDEPENDENT
Speakers
EVAN
SCHULTZ
GLOBAL VICE PRESIDENT
GLOBAL HEAD OF TELECOM
ECOSYSTEM AT SAP
GERMANY
Presentation Title:
RAID ON SAP HANA
Evan Schultz has over 20 years of industry experience
including telecom across business domains such as
consulting, product management, business development,
strategy / acquisitions and strategic partnerships.
He joined the partner organization in 2010 to manage a
portfolio of global technology partners and independent
software vendors, driving go to market and co-innovation
initiatives. Specifically, he developed new business
opportunities for SAP such as Machine to Machine / Internet
of Things resulting in a formal partnership with network
equipment providers. In addition, he opened new routes to
market with telecommunications operators such as Vodafone
and other tier one European telecoms in strategic segments
such as mobile, machine to machine and big data / analytics.
Evan has been part of the Global Telecom Leadership Team
since 2014, focusing on developing key partnerships with
strategic system integrators and network equipment providers.
FERNANDO
CARRILLO
IT VICE PRESIDENT AT TV CABLE
GROUP ECUADOR
Presentation Title:
INFORMATION SECURITY AS A BUSINESS
CONCEPT
Fernando Carrillo is the IT VP at the TVCable Group
since May 2010. He has 37 years of experience in IT
Management positions at regional level in multinational
companies like Citibank and DHL.
He is currently working in different projects including a
IT reengineering process using methodologies as ITIL,
Cobit, Prince 2 and PMP; data warehouse; Field Service
Management; promotions module implementation;
revitalization of the core business applications, and IT
support in the main technology projects for the core business
of the Group, like digital technology implementation in
Agencies and Satellite TV (prepaid and Postpaid).
“Many thanks to WeDo
and the organizing team
for such a fantastic event.
I found it very fruitful
and inspiring.
Hopefully I can indeed attend
future events.”
ALEXANDER BASTIAANSEN
Liberty Global / WWUG 2014
10th WeDo Technologies’ Worldwide User Group
9
DISCUSSION PANELS
MODERATED BY TONY POULOS
Disruption challenges
and opportunities across
different industries
are yours bigger than theirs?
DAVID
FERREIRA ALVES
MIGUEL
STILWELL D’ANDRADE
NADEEM
KHAN
David Alves is Chief Information Officer of
Sonae´s Corporate Center, Executive Board
Member of Sonae Modelo Continente and
Sonae Specialized Retail, being responsible
for the following portfolios: Information
Systems, Innovation and e-commerce.
Miguel Stilwell d’Andrade started his
professional career at UBS Investment
Bank, in London, UK.
A Chartered Accountant with a University
Degree in Commerce, Nadeem Khan has 24
years of experience in Strategic Financial
Management & Audit. With PWC he has
delivered Audit & Assurance services to
diverse clients from Manufacturing to
Banking & Financial Services.
CIO
SONAE RETAIL (Food
and Specialized Retailer)
He has a vast experience in Marketing
and Sales, has he managed the Large
Retailers Division and the Consumer and
SMBs Business Units at Optimus (the
telecommunications company of Sonae
group).
He was also Executive Board Member
of Optimus responsible for Marketing,
Consumer Business Unit, Mobile Internet,
Multimedia Services and Infrastructures.
Before joining Sonae, David Alves worked in
various areas of Procter & Gamble Portugal.
EXECUTIVE BOARD MEMBer
EDP (Electricity and Gas Company)
In 2000 he joined EDP Portugal in the
Strategy and Corporate Development
Department (M&A).
In 2012 he was nominated President of
EDP Comercial, CEO and Vice President
of Hidroeléctrica Del Cantábrico and of
Naturgas Energia.
In 2014 he was elected President of EDP
Comercial Solutions.
Since 2012 he is a member of the Executive
Board of EDP Energias Portugal.
CFO
UFONE (Telecom Operator)
His 20 years of telecom experience includes
auditing & strategic assignments with Millicom
S.A. Luxembourg for its joint ventures, in Latin
America, Africa, Asia & Europe. He also served
as Financial Controller at Millicom Cambodia
before joining Ufone as CFO in 2003. Ufone is
one of the largest cellular service provider in
Pakistan, with about 21 million customers.
Nadeem also serves as a member on the
Board of Directors of a Microfinance Bank
and a member of its Audit & HR Committees.
10th WeDo Technologies’ Worldwide User Group
10
DISCUSSION PANELS
MODERATED BY TONY POULOS
How Can New Technology
Help the Organization Grow
Without Introducing Risk
Ann-Mari
Doody
GRAÇA
FONSECA
Ann-Mari currently leads General Business and Partner Channels
across EMEA South (Portugal, Spain, Italy, Greece, Turkey, Israel,
Middle East and Africa) at SAP. In this role her focus is on driving
and developing sales of SAP solutions through partners, primarily
in the General Business segment.
Graça Fonseca started her professional career as an investigation
assistant of the Social Studies Institute of the Faculty of Economy
of the University of Coimbra (1996 to 2000), having interrupted her
academic activity in 2000 when she was appointed Vice-Director
of the Legislative Policy and Planning Cabinet of the Ministry of
Justice.
SVP & Head of General Business
and Partner Ecosystem Sales
South Europe
SAP AG
Ann-Mari joined SAP in 2009 and set up Inside Sales globally as
a route-to-market, and with the creation of the General Business
segment, she refocused the majority of the Inside Sales team
exclusively to this segment, selling with a programmatic approach,
through partners.
Prior to SAP, Ann-Mari held various channel-related Sales and
Operations roles at Oracle.
Councilwoman Responsible for
Economy, Innovation, Education
and Administrative Reform
LISBON CITY HALL
Since 2010, she has returned to the academic activity as an invited
teacher of ISCTE in the Public Policy Master.
She is the Councilor of Education, Economy, Innovation and
Administrative Reform at the Lisbon City Hall, having been elected
for the first time in 2009.
10th WeDo Technologies’ Worldwide User Group
11
DISCUSSION PANELS
MODERATED BY TONY POULOS
How Can New Technology
Help the Organization Grow
Without Introducing Risk
Luiz
Ponzoni
JOÃO
COUTO
Luiz started working at PwC Brazil in 1990. He is responsible
for the coordination within Brazil of the Risk and Controls
Group. This group concentrates the skills required for Business
Controls Advisory (BCA), Performance Assurance and Third Party
Assurance (PA/TPA).
João Couto is General Manager at Microsoft Portugal since 2013.
He has a vast experience in the management, financial, marketing,
and consulting areas.
PARTNEr
PWC BRAZIL
Luiz is also the Lead Partner of the Risk Assurance Data Analytics
Group, based in the São Paulo.
He has 25 years of experience working with major Retail and
Consumer Products clients.
GENERAL MANAGER
MICROSOFT PORTUGAL
He was Chief Financial Officer for the Vodafone Group in London
as well as Chairman and Director of different holdings of the Group.
He was responsible to support the development of new offers
for the mass and business markets, and worldwide multinational
organizations.
He also worked at Vodafone Portugal as executive board member
and CFO, at A.T. Kearney as Vice President and Partner and at
Portugal Telecom Group in marketing and sales.
10th WeDo Technologies’ Worldwide User Group
12
PRODUCT ROADMAP
Come away with an understanding
of the value that RAID Enterprise Business
Assurance delivers now and in the future.
In this session, WeDo Technologies Software development and marketing teams will share with
you an update on RAID Enterprise Business Assurance product line. The session covers the value
delivered by the current release of RAID Telecom and how its processes’ approach integrates into
RAID’s industry strategy.
We will also provide an overview of RAID’s product strategy for the Telecom industry, its capabilities
and associated business benefits.
This is the cornerstone session for RAID EBA.
RAUL
AZEVEDO
DIRECTOR OF PRODUCT
DEVELOPMENT
WEDO TECHNOLOGIES
With professional experience in Telecommunications, Banking
and Retail, Raul Azevedo re-joined Wedo Technologies in 2010 as
Director of Product Development, responsible for WeDo’s product
development, product management and research areas.
Raul has been chairing the TM Forum’s Fraud Management Team
since December 2011.
CARLOS
MARQUES
HEAD OF PRODUCT
MARKETING
WEDO TECHNOLOGIES
Joining WeDo Technologies in 2009, Carlos Marques previously
held roles in marketing and sales for IT companies.
Carlos is WeDo Technologies’ product marketing manager, the
leader of the company product board - the “meeting point” for
product & services strategy at WeDo Technologies.
Carlos is also the person responsible for managing the product
roadmap process in the company.
10th WeDo Technologies’ Worldwide User Group
13
PRODUCT
STRATEGY
How can the Business
complexity be
condensed into
simplicity.
Expanding the Business Assurance approach across
the Enterprise requires the ability to closely monitor and
understand the whole business. João Resende, WeDo
Technologies’ VP for Product Development will examine
market trends and user expectations and how WeDo
Technologies addresses these challenges from an holistic,
integrated perspective.
How WeDo Technologies can help its customers to gain
competitive advantage by extracting value of their data. How
social, mobile, analytics, cloud and other trends are interpreted
and integrated with the company’s software development to
provide value for customers and their organizations.
JOÃO
ALBERGARIA
RESENDE
VICE-PRESIDENT
PRODUCT DEVELOPMENT
WEDO TECHNOLOGIES
João Albergaria Resende is WeDo Technologies’ Vice-President for
Product Development.
João manages a team of more than 100 people covering all
the key aspects of product development including architecture,
product management, professional services, support, quality and
testing.
João joined WeDo Technologies in 2001 as Senior Manager to
head up one of its local offices in Braga, Portugal.
João previously held project management roles at AMS - American
Management Systems. João has a degree in Engineering and a
masters in Industrial Information Technology from Universidade do
Porto. He also has an MBA from INSEAD.
10th WeDo Technologies’ Worldwide User Group
14
AGENDA'15
9:30AM - 11:00AM
Hands-on Product Training - Session 1
Wednesday, May 20 2015
DAY 1
The New RAID FMS - Session 1
11:00AM - 11:30AM Coffee-break and Networking Opportunities
11:30AM - 1:00PM
Hands-on Product Training - Session 2
The New RAID FMS - Session 2
Hands-on Product Training
The New RAID FMS
INTRODUCTION TO NEW RAID ADAPTIVE CASE MANAGEMENT
HOW TO GET THE MOST OUT OF THE NEW
RAID FRAUD MANAGEMENT SYSTEM
(RAID FMS)
Field-test the new product enhancements that provide the ability to
meet the dual demands of enterprise IT and business users
_ Open your world to the new possibilities provided by flexibility of the
BPMN2.0 standard
_ Learn how to build agile processes that support the continuously
changing risk management assessments
_ Enhance the resolution of the cases by leveraging the new RAID tools
that empower multi-disciplinary teams collaboration
_L
earn how analysts can access to self-service analytics integrated
on cases resolution for rapid investigation
RAID:FMS engines deliver fraud detection and
prevention capabilities that work together to
monitor traffic, prevent fraud, detect threats
and output information about these threats
without missing legitimate fraud threats.
During this session you will learn on how
you can use available in-field data you can
calibrate the new engine design not only to
reduce engineering time, but also to achieve
improved protection.
We will have two sessions where we will provide a laptop for every
2 persons attending.
Participation is limited to the first 40 people registered for each session.
PEDRO FONSECA
CARLOS MARTINS
LUÍS BRÁS
Working in WeDo since its foundation, Pedro
Fonseca has managed several projects in
the Telecom Industry for worldwide leading
companies, mainly in the Revenue Assurance
area. As a Professional Services Manager,
Pedro is IPMA Level C certified and is also
responsible for project management, presales and commercial support activities,
software demonstrations and Proof of
Concept project implementations, as well
as providing technical supporting services
for the company’s vertical units. In March
2012 he achieved the TM Forum Business
Development Manager and Business Support
Specialist Career Certifications.
Carlos Martins is a certified
Usability professional that has
joined WeDo Technologies to
help design a completely new
UX approach on the RAID 7.
Carlos has more than 12 years of
experience on the development
and architecture of Rich Internet
Applications with strong focus on
usability. More recently focused
on the design of the Adaptive Case
Management to help the users to
deal with the unpredictable.
Luís Brás is a Professional Services Manager in the
Fraud Management area at WeDo Technologies.
Having joined the company at day one, he has held
several roles in the Product Development and Systems
Integration teams. Prior to that, he worked at the
mobile operator Optimus, gaining 16 years’ experience
in the telecommunication industry. Luís holds a
degree in Applied Mathematics from Universidade
Portucalense and an Executive MBA from Porto
Business School.
PROFESSIONAL SERVICES MANAGER
WEDO TECHNOLOGIES
UX Architect
WeDo Technologies
Professional Services Manager
WeDo Technologies
10th WeDo Technologies’ Worldwide User Group
15
AGENDA'15
Wednesday, May 20 2015
DAY 1
1:00PM - 3:00PM Lunch and Networking Opportunities
3:00PM - 3:30PM Welcome Session
Sérgio Silvestre, VP and Chief Marketing Officer at WeDo Technologies
Tony Poulos, Market Strategy Advisor
3:30PM - 4:30PM RAID Telecom Product Roadmap
João Resende, VP for Product Development at WeDo Technologies
Raul Azevedo, Director of Product Development at WeDo Technologies
Carlos Marques, Head of Product Marketing at WeDo Technologies
4:30PM - 5:00PM Coffee-break and Networking Opportunities
5:00PM - 6:30PM Customer Case Studies
STREAM 1
STREAM 2
STREAM 3
UPC (Netherlands)
Viva (Bahrain)
Vodafone (United Kingdom)
Ufone (Pakistan)
Zain (Kuwait)
TIME (Malaysia)
Vodafone (Egypt)
Nuevatel (Bolivia)
Moderated
by Inês Ferreira
Moderated
by Pietro Saia
Moderated
by Pedro Teixeira
8:30PM Dinner
“Thank you (…) for
an excellent event
and all the perfect
arrangements. I’ve participated
in many Telecom Conferences, but
this was on of the best I ever been.
Once again thank you very much and I
hope to see you next year in Lisbon.”
IVANA NENADIC
SUNRISE / WWUG 2014
10th WeDo Technologies’ Worldwide User Group
16
AGENDA'15
9:30AM - 9:35AM TTThursday, May 21 2015
DAY 2
Welcome Words from Master of Ceremonies
Tony Poulos, Market Strategy Advisor
9:35AM - 9:45AM Welcome Message from WeDo Technologies’ Shareholder
Claudia Azevedo, CEO at Sonae IM
9:45AM - 10:15AM Keynote:
Creating business disruption without disrupting the business!
Rui Paiva, CEO at WeDo Technologies
Sérgio Silvestre, VP and Chief Marketing Officer at WeDo Technologies
10:15AM - 11:00AM Coffee-break and Networking Opportunities
11:00AM - 12:00AM Keynote:
Exponential Organizations - Why new organizations are 10x better, faster
and cheaper than yours (and what to do about it)
Yuri Van Geest, International Keynote Speaker, Entrepreneur and Researcher
in emerging, exponential and disruptive technological innovation
12:00AM - 1:00PM Discussion Panel:
Disruption challenges and opportunities across different industries - are yours
bigger than theirs?
(Moderated by Tony Poulos)
David Alves, CIO at Sonae Retail
Miguel Stilwell d’Andrade, Executive Board Member at EDP
Nadeem Khan, CFO at Ufone
1:00PM - 3:00PM Lunch and Networking Opportunities
3:00PM - 3:45PM Product Strategy Session:
How can the Business complexity be condensed into simplicity
João Resende, Vice President for Product Development at WeDo Technologies
3:45PM - 4:30PM Revenue Assurance: What else?
From Revenue Assurance to Margin Assurance Daniele Gulinatti, VP Fraud Management & Revenue Assurance at Telecom Italia
4:30PM - 5:00PM Coffee-break and Networking Opportunities
5:00PM - 6:30PM Telecom Stream Session
RAID on SAP Hana
Evan Schultz, Global Vice President, Global Head of Telecom Ecosystem at SAP Germany
Information Security as a Business Concept
Fernando Carrillo, IT Vice President at TV Cable Group, Ecuador
Shape Telecom Market Strategy. A WeDo Technologies’ Product for Business Optimization
Tony Poulos, Market Strategy Advisor
8:30PM Dinner
10th WeDo Technologies’ Worldwide User Group
17
AGENDA'15
9:30AM - 11:00AM Friday, May 22 2015
DAY 3
Customer Case Studies
STREAM 1
STREAM 2
STREAM 3
Ericsson/Cricket Wireless/
US Cellular (United States)
Televisa (Mexico)
Orange (Slovakia)
TIME (Malaysia)
Telus (Canada)
Oi (Brazil)
Moderated
by Sérgio Steiger
Moderated
by Ana Miranda
Moderated
by Bárbara Gurjão
11:00AM - 11:30AM Coffee-break and Networking Opportunities
11:30AM - 12:30AM Discussion Panel:
“How can new technology help the organization grow without introducing Risk?”
(Moderated by Tony Poulos)
Ann-Mari Doody, SVP & Head of General Business and Partner Ecosystem Sales South Europe at SAP AG
Graça Fonseca, Councilwoman responsible for Economy, Innovation, Education
and Administrative Reform at Lisbon City Hall
Luiz Ponzoni, Partner at PWC Brazil
12:30AM - 1:00PM Keynote:
What do CEOs lose sleep over?
António Carrapatoso, Entrepreneur
1:00PM - 1:15PM Closing Session
António Pires de Lima, Minister of Economy, Government of Portugal
2:00PM - 4:00PM Lunch
4:00PM - 7:00PM Sightseeing in Lisbon
9:00PM Dinner and Social gathering
“Interesting topics, perfect
organization, charismatic speakers,
great networking opportunities, great
social activities.”
IONUT SAMIOLA
Orange / WWUG 2012
10th WeDo Technologies’ Worldwide User Group
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