Price_SM_ch11.qxd 10/26/05 2:44 PM Page 263 Chapter 11: Payroll Taxes, Deposits, and Reports Chapter Opener: Thinking Critically Payroll accountants are responsible for keeping accurate records of all employees so paychecks can be processed properly and so that wage and tax statements can be prepared. A lower staff turnover rate means fewer new employees to enter into the accounting system—a time saver for payroll accountants. Fast Facts • The first IKEA store opens in the USA in 1985. • The IKEA group employs a total of 84,000 co-workers in 44 countries. • The retail organization employs over 36,000 thousand co-workers. The IKEA Catalog is printed in 30 languages. 140 million copies are distributed to over 30 countries. • Over 400 million customers visited IKEA stores in 2004. Computers in Accounting: Thinking Critically Answers will vary. Students may suggest the following. • • • • names of payees correct pay rates correct hours correct withholdings Computers in Accounting: Internet Application The American Payroll Assoc. Web site address is www.amerlcanpayroll.org. The organization offers a nationwide course on “Payroll System Selection and Implementation.” The outline of the course is available online. Managerial Implications: Thinking Critically The 941 is prepared from the Quarterly Summary of Earnings. Discussion Questions These questions are designed to check students’ understanding of the new terms, concepts, and procedures presented in the chapter. 1. B, C, D 2. Federal deposits are due on the 15th day of the following month. 3. Federal deposits are due on either Wednesdays or Fridays, depending on the employer’s payday. 4. Electronic Federal Tax Payment System; use if the annual federal tax deposits are more than $200,000. 5. Used if the employer has been assigned a federal ID but has not yet received their supply of Forms 8109. 6. Unique ID number assigned by the federal government to employers. 7. SUTA, FUTA, social security, and Medicare 8. A four-quarter period ending June 30 of the preceding year. 9. Summarizes employees’ earnings and deductions for the year; sent with W-2 forms to Social Security Administration by last day of February following close of calendar year. 10. To each employee by January 31 following the close of the calendar year. 11. Employer is responsible and must pay any taxes due. 12. Form 8109 13. Circular E 14. Start of the year 15. Employer 16. Reports employee earnings subject to federal income, social security, and Medicare taxes. Filed quarterly. 17. Yes, if FUTA payable is $100 or more, deposit by last day of month following end of quarter. 18. 5.4 percent 19. Filed once a year, it reports net federal unemployment tax; indicates amount of additional tax due. 20. Intended to encourage states to adopt state unemployment tax programs. 21. To alleviate hardship on employees who lose their jobs. Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved. Chapter 11 䡲 263 Price_SM_ch11.qxd 10/26/05 2:44 PM Page 264 Exercises Exercise 11.1 1. March 31, 2007. No deposit is necessary at this time since tax due is less than $2,500. 2. March 31, 2007. No deposit is necessary at this time since the tax due is less than $2,500. 3. March 31, 2007. No deposit is necessary at this time since tax due is less than $2,500. 4. March 15, 2007. A deposit is required by the 15th of the month following the period where $2,500 or more in tax is owed. In 1, 2, and 3, the taxes may be paid with Form 941 on or before April 30, 2007. Exercise 11.2 GENERAL JOURNAL Date 2007 July 16 PAGE 24 Post. Ref. Description Social Security Tax Payable . . . . . . . . . . . . . . . . . . . . . . Medicare Tax Payable . . . . . . . . . . . . . . . . . . . . . . . . . . Employee Income Tax Payable . . . . . . . . . . . . . . . . . . . Cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deposit payroll taxes Exercise 11.3 TAX Social Security Medicare FUTA SUTA BASE RATE AMOUNT $71,200 71,200 39,000 39,000 6.2% 1.45% 0.8% 5.4% $4,414.40 1,032.40 312.00 2,106.00 Total Debit Credit 20,160 4,644 18,360 43,164 $7,864.80 Exercise 11.4 GENERAL JOURNAL Date 2007 Apr. 30 Description PAGE 24 Post. Ref. Federal Unemployment Tax Payable . . . . . . . . . . . . . . . Cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deposit of FUTA Debit Credit 1,152 1,152 Exercise 11.5 SUTA = $1,600.80 ($100,050 x 0.016) Exercise 11.6 GENERAL JOURNAL Date 2007 July 31 Description State Unemployment Tax Payable . . . . . . . . . . . . . . . . . Cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pay SUTA 264 䡲 Chapter 11 PAGE 30 Post. Ref. Debit Credit 2,736 2,736 Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved. Price_SM_ch11.qxd 10/26/05 2:44 PM Page 265 Exercise 11.7 Gross tax (0.008 x $128,400) Less Deposit Net tax payable Exercise 11.8 WORK CLASSIFICATION Office Factory = = = $1,027.20 1,000.00 $27.20 ESTIMATED EARNINGS RATE ESTIMATED PREMIUM $180,000 960,000 $ .40/$100 $8.00/$100 $ 720 76,800 Total $77,520 Problems Problem 11.1A TAX BASE RATE AMOUNT Social Security Medicare FUTA SUTA $2,800 2,800 2,800 2,800 6.2% 1.45% 0.8% 5.4% $173.60 40.60 22.40 151.20 Total $387.80 GENERAL JOURNAL Date 2007 June 14 Description PAGE 28 Post. Ref. Payroll Taxes Expense . . . . . . . . . . . . . . . . . . . . . . . . . . Social Security Tax Payable . . . . . . . . . . . . . . . . . . . . Medicare Tax Payable . . . . . . . . . . . . . . . . . . . . . . . . Federal Unemployment Tax Payable . . . . . . . . . . . . . State Unemployment Tax Payable . . . . . . . . . . . . . . . Record employer’s payroll taxes . . . . . . . . . . . . . . . Debit Credit 387.80 173.60 40.60 22.40 151.20 Analyze: Social Security and Medicare are paid by the employee and matched by the employer. Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved. Chapter 11 䡲 265 Price_SM_ch11.qxd 10/26/05 2:44 PM Page 266 Problem 11.2A GENERAL JOURNAL Date 2007 April 8 May 15 June 17 PAGE Post. Ref. Description Payroll Taxes Expense . . . . . . . . . . . . . . . . . . . . . . . . . . Social Security Tax Payable . . . . . . . . . . . . . . . . . . . . Medicare Tax Payable . . . . . . . . . . . . . . . . . . . . . . . . Federal Unemployment Tax Payable . . . . . . . . . . . . . State Unemployment Tax Payable . . . . . . . . . . . . . . . Payroll tax expense Social Security Tax Payable . . . . . . . . . . . . . . . . . . . . . . Medicare Tax Payable . . . . . . . . . . . . . . . . . . . . . . . . . . Employee Income Tax Payable . . . . . . . . . . . . . . . . . . . Cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deposit payroll taxes for April Social Security Tax Payable . . . . . . . . . . . . . . . . . . . . . . Medicare Tax Payable . . . . . . . . . . . . . . . . . . . . . . . . . . Employee Income Tax Payable . . . . . . . . . . . . . . . . . . . Cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deposit payroll taxes for May Debit Credit 322.98 144.58 33.81 18.66 125.93 1,173.04 274.34 935.00 2,382.38 1,156.67 270.51 924.00 2,351.18 Analyze: The amount of income tax withheld was determined based on tables for the filing status and withholding allowances claimed by each employee. Problem 11.3A GENERAL JOURNAL Date 2007 July 15 PAGE Post. Ref. Description Social Security Tax Payable . . . . . . . . . . . . . . . . . . . . . . Medicare Tax Payable . . . . . . . . . . . . . . . . . . . . . . . . . . Employee Income Tax Payable . . . . . . . . . . . . . . . . . . . Cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deposit payroll taxes for June Debit Credit 1,456.75 340.69 1,162.00 2,959.44 Analyze: The balance of the Employee Income Tax Payable account is 0. Form 941 Page 1 75-4444444 Marvel Turner Turner Broadcasting Company 3750 Belt Line Parkway Dallas, TX 76539-6205 Quarter 2 Line 2: 30,536.00 Line 3: 3,021.00 Line 5a: 30,536.00; 3,786.46 Line 5c: 30,536.00; 885.54 Line 5d: 4,672.00 Line 6: 7,693.00 266 䡲 Chapter 11 Line 8: 7,693.00 Line 10: 7,693.00 Line 11: 7,693.00 Line 12: 0 Page 2 Marvel Turner; 75-4444444 Line 14: TX Line 15: Check second box; Month 1: 2,382.38; Month 2: 2,351.18; Month 3: 2,959.44; Total: 7,693.00 Part 5 Marvel Turner, Owner 07/31/07; (972) 709-3654 Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved. Price_SM_ch11.qxd 10/26/05 2:44 PM Page 267 Problem 11.4A State unemployment insurance = 0.017 x $27,553.00 = $468.40 GENERAL JOURNAL Date 2007 April 30 Description PAGE Post. Ref. State Unemployment Tax Payable . . . . . . . . . . . . . . . . . Cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Payment of quarterly SUTA Debit Credit 468.40 468.40 Analyze: An employer’s experience rating determines the amount of state unemployment taxes paid. Generally, a more favorable rating will result in a lower state unemployment tax rate for the business. Problem 11.5A GENERAL JOURNAL Date 2008 Jan. 28 Description PAGE Post. Ref. Federal Unemployment Tax Payable . . . . . . . . . . . . . . . Cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pay balance of tax due Debit Credit 19.52 19.52 Analyze: The total debits made to liability accounts were $487.92. Form 940-EZ Mary Amos The Style Shop 2007 Trendsetter Lane 2007 75-9462315 Dallas, TX 75268-0967 A: 1,090.77 B1: TX B2: 37-9462315 Line 1: 117,698.00 Line 3: 53,535.00 Line 4: 53,535.00 Line 5: 64,163.00 Line 6: 513.00 Line 7: 493.78 Line 8: 19.52 Quarter: First: 220.42; Second: 198.72; Third: 74.64; Fourth: 19.52; Total 513.30 Form 940-V(EZ) Line 1: 75-9462315 Line 2: 19.52 Line 3: Mary Amos, 2007 Trendsetter Lane, Dallas, TX 75268-0967 Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved. Chapter 11 䡲 267 Price_SM_ch11.qxd 10/26/05 2:44 PM Problem 11.6A WORK CLASSIFICATION Office work Shop work Page 268 ESTIMATED EARNINGS INSURANCE RATE ESTIMATED PREMIUMS $ 68,000 $315,000 $0.40/$100 $5.00/$100 $ 272 15,750 Total $16,022 WORK CLASSIFICATION Office work Shop work ACTUAL EARNINGS INSURANCE RATE ACTUAL PREMIUMS $ 72,000 $319,000 $0.40/$100 $5.00/$100 $ 288 15,950 Total Estimated premiums paid $16,238 16,022 Additional premium due $ 216 GENERAL JOURNAL Date 2007 Jan. 15 Dec. 31 PAGE 8 Post. Ref. Description Workers’ Compensation Insurance Expense . . . . . . . . . Cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Estimated workers’ compensation for year Workers’ Compensation Insurance Expense . . . . . . . . . Workers’ Compensation Insurance Payable . . . . . . . Adjust workers’ compensation insurance expense Debit Credit 16,022 16,022 216 216 Analyze: The premium estimate would have been $19,150. Problem 11.1B TAX BASE RATE AMOUNT Social Security Medicare FUTA SUTA $2,890 $2,890 $2,890 $2,890 6.2% 1.45% 0.8% 2.2% $179.18 41.91 23.12 63.58 Total $307.79 GENERAL JOURNAL Date 2007 April 8 Description Payroll Taxes Expense . . . . . . . . . . . . . . . . . . . . . . . . . . Social Security Tax Payable . . . . . . . . . . . . . . . . . . . . Medicare Tax Payable . . . . . . . . . . . . . . . . . . . . . . . . Federal Unemployment Tax Payable . . . . . . . . . . . . . State Unemployment Tax Payable . . . . . . . . . . . . . . . Record taxes on payroll PAGE 28 Post. Ref. Debit Credit 307.79 179.18 41.91 23.12 63.58 Analyze: The total employer payroll taxes would be $319.35. 268 䡲 Chapter 11 Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved. Price_SM_ch11.qxd 10/26/05 2:44 PM Page 269 Problem 11.2B GENERAL JOURNAL Date 2007 July 7 Aug. 15 Sept. 15 PAGE 31 Post. Ref. Description Payroll Taxes Expense . . . . . . . . . . . . . . . . . . . . . . . . . . Social Security Tax Payable . . . . . . . . . . . . . . . . . . . . Medicare Tax Payable . . . . . . . . . . . . . . . . . . . . . . . . Federal Unemployment Tax Payable . . . . . . . . . . . . . State Unemployment Tax Payable . . . . . . . . . . . . . . . Payroll taxes for week ended July 6 Employee Income Tax Payable . . . . . . . . . . . . . . . . . . . Social Security Tax Payable . . . . . . . . . . . . . . . . . . . . . . Medicare Tax Payable . . . . . . . . . . . . . . . . . . . . . . . . . . Cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deposit of payroll taxes for July Employee Income Tax Payable . . . . . . . . . . . . . . . . . . . Social Security Tax Payable . . . . . . . . . . . . . . . . . . . . . . Medicare Tax Payable . . . . . . . . . . . . . . . . . . . . . . . . . . Cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deposit of payroll taxes for August Debit Credit 210.87 122.76 28.71 15.84 43.56 803.00 1,023.00 239.26 2,065.26 1,067.00 1,350.36 315.84 2,733.20 Analyze: A SUTA rate of .015 would reduce the amount of tax by $13.86. Problem 11.3B GENERAL JOURNAL Date 2007 Oct. 15 PAGE 31 Post. Ref. Description Employee Income Tax Payable . . . . . . . . . . . . . . . . . . . Social Security Tax Payable . . . . . . . . . . . . . . . . . . . . . . Medicare Tax Payable . . . . . . . . . . . . . . . . . . . . . . . . . . Cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deposit of payroll taxes for September Debit Credit 1,061.50 1,350.36 315.84 2,727.70 Analyze: The total taxes deposited with the IRS for the quarter ended September 30 was $7,526.16. Form 941 Page 1 75-5555555 Carolyn Wells The Fashion Shop 2008 Trendsetter Lane Dallas, TX 75268-0967 Quarter 3 Line 2: 30,030.00 Line 3: 2,931.50 Line 5a: 30,030.00; 3,723.72 Line 5c: 30,030.00; 870.87 Line 5d: 4,594.59 Line 6: 7,526.09 Line 8: 7,526.09 Line 10: 7,526.09 Line 11: 7,526.16 Line 12: 0 Line 13: .07; check “Apply to next return” Page 2 Carolyn Wells; 75-5555555 Line 14: TX Line 15: Check second box; Month 1: 2,065.26; Month 2: 2,733.20; Month 3: 2,727.70; Total: 7,526.16 Part 5 Carolyn Wells, Owner 10/31/07; (972) 709-3102 Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved. Chapter 11 䡲 269 Price_SM_ch11.qxd 10/26/05 2:44 PM Page 270 Problem 11.4B State unemployment insurance = 0.023 x $20,335.00 = $467.71 GENERAL JOURNAL Date 2007 April 30 Description PAGE 21 Post. Ref. State Unemployment Tax Payable . . . . . . . . . . . . . . . . . Cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Paid state unemployment tax Debit Credit 467.71 467.71 Analyze: If all employees made the same amount for the quarter ended June 30, 2007, $18,715 would be subject to the federal unemployment tax. Problem 11.5B GENERAL JOURNAL Date 2008 Jan. 27 Description PAGE Post. Ref. Federal Unemployment Tax Payable . . . . . . . . . . . . . . . Cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pay balance of tax due Debit Credit 36.40 36.40 Analyze: The balance of the Federal Unemployment Tax Payable account is $0. Form 940-EZ Helen Franz The Hobby Shop 4560 LBJ Freeway 2007 75-9999999 Dallas, TX 75232-6002 A: 1,354.36 B1: TX B2: 37-6789015 Line 1: 88,435.00 Line 3: 29,550.00 Line 4: 29,550.00 Line 5: 58,885.00 Line 6: 471.08 Line 7: 434.68 Line 8: 36.40 Quarter: First: 162.68; Second: 170.00; Third: 102.00; Fourth: 36.40; Total: 471.08 Form 940-V(EZ) Line 1: 75-9999999 Line 2: 36.40 Line 3: Helen Franz, 4560 LBJ Freeway, Dallas, TX 75232-6002 270 䡲 Chapter 11 Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved. Price_SM_ch11.qxd 10/26/05 2:44 PM Page 271 Problem 11.6B WORK CLASSIFICATION Office work Factory work ESTIMATED EARNINGS INSURANCE RATE ESTIMATED PREMIUMS $ 96,000 $290,000 $0.39/$100 $7.50/$100 $ 374.40 21,750.00 Total $22,124.40 WORK CLASSIFICATION Office work Factory work ACTUAL EARNINGS INSURANCE RATE ACTUAL PREMIUMS $ 99,080 $310,050 $0.39/$100 $7.50/$100 $ 386.41 23,253.75 Total actual premiums Estimated premiums paid $23,640.16 22,124.40 Additional Premium Due $ 1,515.76 GENERAL JOURNAL Date 2007 Jan. 17 Dec. 31 Description PAGE 28 Post. Ref. Workers’ Compensation Insurance Expense . . . . . . . . . Cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Estimated workers’ compensation for year Workers’ Compensation Insurance Expense . . . . . . . . . Workers’ Compensation Insurance Payable . . . . . . . Adjust workers’ compensation insurance expense Debit Credit 22,124.40 22,124.40 1,515.76 1,515.76 Analyze: The balance of the Workers’ Compensation Insurance Expense account is $23,640.16. Challenge Problem 1. Leora is not an employee. The employer does not provide a work place or tools. No one directly supervises her activities. She has the freedom to decide when the work is to be done and how it is to be done. 2. Ken is an employee, paid on an hourly basis by Dr. Kent, who provides all facilities, tools, and equipment. He is not hired by the patients for professional services. 3. Jones is not an employee. A self-employed person cannot be his or her own employee. 4. Guy is probably not an employee. He has the right to refuse jobs, which is not characteristic of an employee’s rights. 5. Peoples is definitely a part-time employee. The titles of president, secretary, and treasurer make her officially an employee. Analyze: Both employees are hired and work under the control and direction of the employer. The employer determines how the employee completes the job. Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved. Chapter 11 䡲 271 Price_SM_ch11.qxd 10/26/05 2:44 PM Page 272 Critical Thinking Problem 1. Payroll information needed: the hourly rate paid the truck drivers; the rates for social security, medicare, and federal and state unemployment taxes; and the employer’s obligations for workers’ compensation insurance and fringe benefits such as health insurance, pension contributions, and group life insurance. YEARLY COST—CURRENT SYSTEM 2. Truck Drivers: Wages (110 x $48,000) Social Security Tax ($5,280,000 x .062) Medicare Tax ($5,280,000 x .0145) State Unemployment Tax (110 x $7,000 x .05) Federal Unemployment Tax (110 x $7,000 x .008) Workers’ Compensation Insurance ($5,280,000 x $.70 ⳰ 100) Health Insurance (110 x $310 x 12) Pensions (110 x $250 x 12) Total Payroll Costs Teenage Carriers: Payment per paper (90,000 x $0.04 x 5 days x 52 weeks) Liability Insurance Total Cost $5,280,000 327,360 76,560 38,500 6,160 36,960 409,200 330,000 $6,504,740 936,000 110,000 $7,550,740 YEARLY COST—PROPOSED SYSTEM Truck Drivers: Wages (30 x $48,000) Social Security Tax ($1,440,000 x 0.0620) Medicare Tax ($1,440,000 x .0145) State Unemployment Tax (30 x $7,000 x 0.05) Federal Unemployment Tax (30 x $7,000 x .008) Workers’ Compensation Insurance ($1,440.000 x $.70 ⳰ 100) Health Insurance (30 x $310 x 12) Pensions (30 x $250 x 12) $1,440,000 89,280 20,880 10,500 1,680 10,080 111,600 90,000 Total Payroll Costs Independent Contractor Payments (90,000 x $.20 x 5 days x 52 weeks) $1,774,020 4,680,000 Total Cost $6,454,020 Davis would save $1,096,720 if the proposed system were adopted ($7,550,740 – $6,454,020). NOTE: Federal income tax withholding is not a factor in this analysis since it is the employee’s obligation, not the employer’s. 3. In addition to analyzing payroll costs, Davis should consider costs of operating the fleet of delivery trucks. What is the current cost to operate the trucks? How much would be saved by reducing the fleet? She should also consider the effect on employee morale of terminating 75 truck drivers and the commitments the paper has to union contracts. She should also assess the dependability and stability of the independent contractors; it may be worthwhile to spend more in order to have control of the paper’s distribution system through its own employees and trucks. Business Connections Managerial Focus 1. Only authorized persons able to add new employees to payroll; review of payroll by different employee; distribution of paychecks by yet another person. 2. Premiums for workers’ compensation insurance are based on the amount earned by classes of employees. 3. Penalties and fines for the employer. 4. Experience rating is a potential source of tax savings. 272 䡲 Chapter 11 Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved. Price_SM_ch11.qxd 10/26/05 2:44 PM Page 273 Ethical Dilemma Johan is paying $1,720 more per month for wages. The extra expense represents an additional employee that he did not hire. He should consult his accountant to find the approval for an additional sales associate. To prevent this from happening in the future, he should pass out the paychecks personally to match the paycheck to the person. Streetwise 1. Current liability category: Accrued Salaries and Related Expenses. 2. Advantages: Current employees will be familiar with processes and culture of the business. Disadvantage: Restricts the infusion of new ideas and talents. Financial Statement Analysis 1. 52.8% 2. $53,906,272 3. 6.9% increase ’02–’03; 16.0% increase ’03–’04. Analyze Online: Answers will vary depending on the year. Extending the Thought Answers will vary. Students may agree that businesses must collectively contribute to national and state funds for unemployment regardless of the layoff record of the business. Some may contend that if a business has not fired workers, they should not be taxed. Business Communication Students’ memos will vary, but should include the forms and journals covered in the chapter. Team Work Hire temporary employees for jobs that occur seasonally. Only pay 98% of deposit required. The IRS states that 98% is considered in compliance. Stop any unnecessary overtime by requiring management approval for all overtime. Internet Connection The 940 and 941 form is available to download and use. However, the W-2, W-3, W-4 and W-5 must be original forms. Practice Test Answer Key Part A 1. F 2. T 3. F 4. F 5. F 6. F 7. T 8. F 9. F 10. T 11. T 12. F 13. F 14. F 15. F 16. T 17. F 18. T True-False Part B 1. j 2. i 3. h 4. a 5. g 6. b 7. d 8. c 9. e 10. f Matching Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved. Chapter 11 䡲 273