ENTR 300 Entrepreneurship Fall Semester 2012 Days: Tuesday & Thursday Instructor: Prof. Bon Time: 4:05 – 5:20 p.m. E-mail: djb36@psu.edu Place: 002 Sheetz Center Office: 202D Sheetz Center Phone: 814.949.5294 Office Hours: T 10:30am-11:30am W 9:30am-10:30am R 10:30am-11:30am or by appt. Course Description The study of entrepreneurship has relevance today. It helps entrepreneurs fulfill their personal needs as well as providing economic contributions to society. Entrepreneurship creates new jobs and acts as a positive force in the economic growth by serving as the bridge between innovation and the market place. Entrepreneurship is more than something one does at a point in time. It is a philosophy of life. The challenge to each student is to discover their own entrepreneurial potential and find ways to capitalize on that potential. The challenge is to build an entrepreneurial career that might include starting ventures, working for high growth ventures, taking over a family business, entrepreneurship in a large company, and/or pursuing social and non-profit entrepreneurship. The amazing entrepreneurs you will meet in the coming weeks can help you in defining your path. This class is learning by doing. It provides you with knowledge of leadership, teamwork, and interpersonal skills to become a successful leader-entrepreneur. The hands-on projects will provide you with “real world” examples of the frustrations and joys of owning your own business. Course Objectives: 1. To increase students’ knowledge of entrepreneurship. 2. To expose students to local entrepreneurs through guest speakers and interviews. 3. To enhance students’ creative thinking through classroom activities and presentations. 4. To expose students’ to entrepreneurship trends and events. 5. To distinguish entrepreneurial approaches to implementation and management of a venture from conventional management approaches 6. To develop a better sense of some of the underlying characteristics, skills and behaviors of successful entrepreneurs 7. To recognize the many dilemmas and choices that entrepreneurial individuals confront as they pursue and implement their concepts, and the fact that the ‘right' course of action is rarely apparent 8. To understand that successful entrepreneurship is both an individual and a team activity Required Book – The E-Myth Revisited by Michael Gerber ISBN: 0-88730-728-0 1 Required Readings Students are encouraged to read applied publications such as INC. magazine, Fast Company, and Entrepreneur magazine and to look for insights in those publications that relate to the various entrepreneurs and topics involved in the course. Subscriptions to any of these publications can be gotten at a student rate. Other useful sources are www.entrepreneur.com, www.entrepreneurmag.com, http://startup.wsj.com, www.entreworld.com, and http://www.businessweek.com/smallbiz/index.html. Students are strongly encouraged to regularly access these sites for ideas to bring into class. For Week 3 - Entrepreneurial Attributes And Characteristics 1. Natural-Born Entrepreneur by Dan Bricklin Harvard Business Review – 9/2001 2. The Reluctant Entrepreneur by Ken Veit Harvard Business Review – 11/1992 3. The Top Ten Lies of Entrepreneurs by Guy Kawasaki Harvard Business Review – 1/2001 4. Never Bet the Farm by Anthony L. Iaquinto and Stephen Spinelli Jr. Soundview Book Summary – 9/2006 For Week 4 - Leadership & Management in an Entrepreneurial Business – 9/20 1. What Great Managers Do by Marcus Buckingham Harvard Business Review – 3/2005 2. The Real Leadership Lessons of Steve Jobs by Walter Isaacson – Harvard Business Review – 4/2012 4. Make Your Values Mean Something by Patrick Lencioni Harvard Business Review, 7/2002 5. What's Your Culture Worth by Bo Burlingham Forbes.com – 9/30/2002 Case study option - How Low Will You Go – Due the following week For Week 5 - Leadership & Management in an Entrepreneurial Business (cont.)—9/25 1. The Hidden Traps in Decision Making by John S. Hammond, Ralph L. Keeney, and Howard Raiffa Harvard Business Review – 1/2006 2. The Trouble with Teamwork by Patrick Lencioni Patrick M. Lencioni – Leader to Leader Institute 3. Giving It Away - The Art of Delegation by Paul Lemberg www.talkbiz.com/digest/emt17.html 4. Delegating Strategically by Dr. Scott Williams www.wright.edu/~scott.williams/LeaderLetter/delegating.htm Case study option - The Micromanager – Due the following week For Week 6 – Communication – 10/2 1. Barriers and Gateways to Communication by Carl R. Rogers and F.J. Roethlisberger Harvard Business Review – 11/1991 2. Lost in Translation by Alison Stein Wellner Inc.com, Inc. Magazine, September 2005 3. A Crash Course in Communication by Sarah Fenson Inc.com, Inc. Magazine, August 2000 4. Listening to People by Ralph G. Nichols and Leonard A. Stevens Harvard Business Review – 9/1957 5. The Power of Talk: Who Gets Heard and Why by Deborah Tannen Harvard Business Review – 9/1995 Case study option - The CEO Who Couldn’t Keep His Foot out of His Mouth – Due the following week 2 For Week 7 - Emotional Intelligence in the Workplace – 10/9 1. Leadership That Gets Results by Daniel Goleman Harvard Business Review – 3/2000 Case study option - The Very Model of a Modern Senior Manager – Due the following week For Week 12 - Human Relations – Developing Human Capital – Pre-hire – 11/13 1. Zero Defect Hiring by Dr. Pierre Mornell www.inc.com/magazine/19980301/889_Printer_Friendly.html 2. No Room for Compromise by Dr. Pierre Mornell www.inc.com/magazine/19980801/986_Printer_Friendly.html 3. Making the Case for Behavioral Interviewing by Catherine F. Neiner http://www.wetfeet.com/employer/articles/behavioral_interviewing.asp Case study option - We Googled You – Due the following week For Week 13 - Human Relations – Developing Human Capital – Post-hire – 11/29 1. 31 Core Competencies Explained by Edward J. Cripe and Richard S. Mansfield www.decisioninsightinc.com/news/PerformanceCompetencies.pdf 2. Fundamental Attribution Error http://en.wikipedia.org/wiki/Fundamental_attribution_error 3. Crucial Confrontations-Summary by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler Soundview Book Summary – 11/2004 4. Taking the Stress Out of Stressful Conversations by Holly Weeks Harvard Business Review – 7/2001 5. How to Fire With Compassion and Class by Susan M. Heathfield http://humanresources.about.com/od/discipline/a/firecompassion.htm Case study option - The Reign of Zero Tolerance – Due the following week For Week 14 – Entrepreneurial Challenges – 12/4 1. Succession Planning - Passing On The Mantle Small Business Administration (No longer posted on the SBA.gov site) 2. Splitting Heirs by Stephanie Clifford http://www.inc.com/magazine/20070801/splittingheirs_Printer_Friendly.html 3. The Founder’s Dilemma by Noam Wasserman Harvard Business Review – 2/2008 Case study option - The Outstanding Outsider and the Fumbling Family – Due the following week Prerequisites ECON 002 and ACCTG 211 Course Design and Method of Instruction and Course Requirements Discussions and Lectures: This course is designed to focus heavily on discussion. Students are expected to actively participate rather than passively acquire concepts presented to them for their consumption. It is imperative that each student read carefully the assignment for each class prior to attending that day’s session. Students might be called upon at random to lead class discussions. 3 Profile of a Notable Entrepreneur Students must do background research and write a 5-page (maximum length) paper on any notable entrepreneur of their choosing. Examples include Michael Dell, Oprah Winfrey, Richard Branson, Anita Roddick, Muhammad Yunus, Maxine Clark, and Sam Walton; but there are thousands of others. The paper must delve into the person, not just their accomplishments. The paper should look at the individual in terms of their character, their values, their traits, their goals and objectives, their management styles, their skills and limitations or weaknesses, their need for control, their risk tolerance, the family situation, their community focus, and so forth. Papers must be properly referenced. The entrepreneur chosen must have achieved a level of notoriety or recognition (e.g., past winners of the Ernst and Young Entrepreneur of the Year Award, or individuals recognized by their communities or nations, or individuals cited in the media). The individual can be a successful start-up entrepreneur, corporate entrepreneur or social entrepreneur. This is not a story about their company, but a story about the person as entrepreneur, leader, decision-maker, etc. Entrepreneur Interview: Each student will be required to interview an entrepreneur. This interview will explore the background, influences, challenges, and/or a major crisis of the entrepreneur as well as describing what you learned and how can you apply what you learned from that entrepreneur. This interview should be presented through use of a video. Case Study Assignment Each week there will be a case-study reflecting an aspect of the material presented and discussed. Following each case, there will be a specific question or path of action to be taken and an analysis and recommendations from four different experts. The assignment is to write your own “expert” opinion. If you agree with one of the expert opinions given, state why and explain how and why you have reched the same or similar opinion. Alternatively, you may choose to add a fresh or different perspective –but you must explain why. It would be appropriate to draw on material from the assigned readings, as well as your own experience. You are required to choose three of the seven cases available to write on. Each case will count as 10% of your final grade. Cases are due the week following their listing in the course reading schedule. Speakers/Guest Lecturers/Entrepreneurs Throughout the course of the semester, there will be entrepreneurs and business leaders attending the class as guest speakers. Students will be expected to dress business casual on these occasions. Students will also be expected to bring questions and actively participate when the occasion warrants. If you do not dress in business casual, your attendance will not be counted for that class. Business casual means: A nice shirt or blouse with a pair of kakis, dress pants, or skirt. No flip flops/sneakers No jeans No mid-drift shirts No sweatshirts/T-shirts No low-cut shirts No sweatpants No shorts No mini skirts 4 The guests coming to our class deserve your respect and interest. They are doing Penn State Altoona a big favor in modifying their busy schedules to share time with you. Participation and Attendance This grade takes into account a number of variables including but not limited to: 1) your willingness to participate, 2) your cooperation in group and pair work, 3) your respect and attitude towards the class and your classmates, and 4) your timely arrival to class. Pay attention in class. Texting or surfing your computer is forbidden. Inattention and indiscreet eating are also not appropriate. Cell phones must be turned off before entering the classroom. Late Work I will not accept late work unless due to a documented absence. There must be a reasonable explanation for the absence. Definition and Expectations of Academic Integrity Academic integrity is the pursuit of scholarly activity in an open, honest, and responsible manner. Academic integrity is a basic guiding principle for all academic activity at The Pennsylvania State University, and all members of the University community are expected to act in accordance with this principle. Consistent with this expectation, the University’s Code of Conduct states that all students should act with personal integrity, respect other students’ dignity, rights and property, and help create and maintain an environment in which all can succeed through the fruits of their efforts. Academic integrity includes a commitment not to engage in or tolerate acts of falsification, misrepresentation or deception. Such acts of dishonesty violate the fundamental ethical principles of the University community and compromise the worth of work completed by others. Consequences of Academic Dishonesty The instructor may assign an academic sanction ranging from failure on the assignment to failure in the course. The instructor reports each academic sanction to the Office of Judicial Affairs, which keeps a record. Students can appeal academic sanctions to the Committee on Academic Integrity through the Office of Academic Affairs. In more serious cases of academic dishonesty, the Office of Judicial Affairs may apply disciplinary sanctions in addition to the academic sanctions. These may range from automatic failure for the course to probation, suspension or expulsion from the University. An “XF” grade is a formal University disciplinary sanction that indicates on the student’s transcript that failure in a course was due to a serious act of academic dishonesty. (Policies and Rules for Students, Section 49-20.) Class Cancellation I seldom cancel classes unless the classes are cancelled at the beginning of the semester and noted in the syllabus. If I have access to the Internet and if class cancellation becomes necessary, I will use the on-line class cancellation system to notify students. Use the URL below to view classes that have been cancelled. http://www.aa.psu.edu/now/cancel.asp Dissemination of Information I will use ANGEL to send email messages to all members of the class. If you do not check ANGEL mail regularly, you may forward your ANGEL mail to another email address. Use the 5 online documentation included in ANGEL’s Help and Information Guide to learn how to forward your ANGEL mail to another email address. Note to Students with Disabilities: Penn State welcomes students with disabilities into its educational programs. If you have a disability-related need for modifications or reasonable accommodations in this course, please contact the Health & Wellness Center, Disability Services, located in the Sheetz Family Health Center. For more information, call (814) 949-5540 or visit the Disability Services web site at www.altoona.psu.edu/healthwellness. Your instructors should be notified as early in the semester as possible regarding the need for modifications or reasonable accommodations. Grading Guidelines Overall, presentations, quizzes, papers, participation, and attendance will determine performance for the course. Emphasis is placed on oral and written presentations, mastery of course material, and cooperative learning. Percentage Range 94% and above 90% - 93.99% 88 % - 89.99% 85% - 87.99% 80% - 84.99% 77% - 79.99% 70% - 78.99% 60% - 69.99% Below 60% Letter Grade A AB+ B BC+ C D F Evaluation Discussion/Paragraphs Networking Assignment Entrepreneur Interview Profile of a Notable Entrep. Case Studies Participation Total Weight 15% 10% 20% 15% 30% 10% 100% 6 WK Week of Tuesday 1 8/28 Introductions and Expectations 2 9/4 Is there a teachable, learnable “core” to entrepreneurship? 9/11 Entrepreneur characteristics/competencies 9/18 Steps to starting a business – Mr. John Horell 9/25 Leadership & Management in an Entrepreneurial Business 10/2 Communication 10/9 Emotional Intelligence in the Workplace 10/16 E-Myth Chpts. 6,7,8 10/23 E-Myth Chpts. 12,13,14 10/30 E-Myth Chpts. 15,16,17 3 4 5 6 7 8 9 10 11 12 11/6 E-Myth Chpts. 18,19, epilogue, afterword 11/13 Human Relations – Developing Human Capital – Pre-hire Thanksgiving Break 13 14 11/27 Interview Roleplays 12/4 Entrepreneurial Challenges 15 12/11 Entrepreneur presentations ***This schedule may be subject to change Thursday 8/30 Entrepreneur Interviews/Rubrics Intro to Entrepreneurship 9/6 Newspaper article 9/13 Small business ideas 9/20 Leadership & Management in an Entrepreneurial Business 9/27 E-Myth Intro.; chpts.1 & 2 10/4 No class 10/11 E-Myth Chpts. 3,4,5 10/18 EMyth Chpts 9,10,11 10/25 TBA 11/1 No class – Networking Assignment due 11/8 Guest speaker – Mr. Marty Marasco 11/15 Guest speaker Thanksgiving Break 11/29 Human Relations -- Developing Human Capital – Post-hire 12/6 Entrepreneur presentations 12/13 Entrepreneur presentations 7