Grocery Store Job Descriptions – Entrance
Welcome Center Receptionist (1-2 per shift)
Responsibilities:
 Answer all incoming calls with a professional, friendly attitude and take messages for the
appropriate individual when needed.
o Please answer the phone: “Community Food & Outreach Center, how may I help you?”
 Must be able to explain how the Cost Share Grocery Program works to new clients.
 Help clients with membership applications and assist them in obtaining a membership card, as
well as gather all appropriate documentation.
 Maintain a vigilant view of the front entrance to include possible security concerns.
 Greet and welcome each incoming client.
 Hand out fliers to clients coming in to the center to promote specials when applicable.
 During slow times take initiative to clean the reception area to insure desk top is clear, area
behind reception is neat and free of clutter.
Parking attendant (1-3)
Responsibilities:
 Assist customers and volunteers find a spot in the parking lot.
 Directing traffic in and out of the lot.
 Be sure the areas in front of the loading dock, entrances and exits remain clear of parked cars.
 Sweep standing water into street gutters and lot drains.
 Regularly use broom and dustpan to pick up any trash in the parking lot.
Sanitation Engineer (1-2)
Responsibilities:
 Use the campus cleaning checklist to complete daily, weekly, or monthly projects.
 Assist in maintaining the appearance of the campus by picking up trash around the parking lot
and different departments. There are __ trash cans on property to empty daily.
 Maintain the cleanliness of the campus bathrooms twice daily and stock them with necessary
supplies whenever they are needed.
 Mop up spills and leaks around campus to prevent accidents.
 Mop the Crisis Center floor every day, if filling in the 3pm-6pm shift.
 Clean up beneath the dumpster by the loading dock as necessary.
 Use rags and wipes to clean any portion of the store, concentrating on those areas susceptible
to high human contact (i.e. door handles) or traffic.
General Qualifications:
 Physical ability to withstand long periods of standing, bending, pushing, lifting.
 Work effectively with a team.
 Must be able to communicate clearly in English; bilingual skills are a plus (Spanish/Creole).
 Ability to handle multiple tasks at one time.
 Ability to be flexible in work assignments.
 Understand and follow directions without direct supervision.
 Ability to remain calm under pressure.
 Must maintain the confidentiality of our clients.
 A positive demeanor and happy presence.
Grocery Store Job Descriptions – Exit
Retail Organizer/Warehouse Worker (8)
Responsibilities:
 Assist in the function of product placement, straightening, maintenance, and appearance of
products on shelves.
 Work with processing team to unload and price incoming stock.
 During slow times take initiative to clean aisles to include sweeping floors, picking up discarded
items, empty carts.
 Assist in unloading shipments from trucks.
 Maintain consistent safety practices when working in the warehouse.
Bagger and Grocery/Cart Runner (1-2 at each register)
Responsibilities:
 Assist the cashiers by bagging groceries for clients as they go through the checkout line.
o Double bag any heavy or bulky items.
o Heavier items at the bottom of bags. Softer items, like bread or flowers, on top or
separate.
 Offer to assist clients to their cars with their groceries. Do not accept gratuity.
 Retrieve carts in the parking lot and return them to the front entrance.
 Periodically take broom and dustpan and sweep up items in parking lot or grassy areas.
 Thank each client for shopping with us upon them leaving the store.
Floor Associate (4)
Responsibilities:
 Familiarize yourself with all store prices.
 Assist customers with any inquiries involving pricing and location of good.
 Know the grocery floor and where items are kept.
 Make sure to ask customers if they need assistance during the duration of the shift.
General Qualifications:
 Physical ability to withstand long periods of standing, bending, pushing, lifting.
 Work effectively with a team.
 Must be able to communicate clearly in English; bilingual skills are a plus (Spanish/Creole).
 Ability to handle multiple tasks at one time.
 Ability to be flexible in work assignments.
 Understand and follow directions without direct supervision.
 Ability to remain calm under pressure.
 A positive demeanor and happy presence.
Thrift Center Job Descriptions
Retail associate (4-8)
Responsibilities:
 Assist in product placement, straightening, maintenance, and appearance of products on
shelves and racks.
 Maintain merchandise in thrift center to include organizing donations on shelves, retrieving
merchandise from other areas, keeping aisles clear, re-stocking shelves with merchandise left
near the register.
 During slow times be willing to clean aisles including sweeping floors, dusting, and general
maintenance.
 Take trash to outside compactor.
 Wipe down thrift bathroom and changing room. Empty the trash regularly.
 Pick one small area of the store and organize it as best you can.
Donation Inventory Associate (2-5)
Responsibilities:
 Inventory new product arrivals and price clothing and household items.
 Assist donors to and from their vehicles with incoming donations.
 Unpack donations, check for damage, and hang clothing on clear hangers only.
 Sort clothes by size first, and then color.
 Prep for retail associates to put on the floor.
General Qualifications:
 Ability to withstand long periods of standing, bending, and lifting.
 Previous retail and customer service experience helpful.
 Must be able to communicate clearly in English; bilingual skills are a plus (Spanish/Creole).
 Ability to remain calm under pressure.
 Must be able to understand and follow directions.
 Ability to handle multiple tasks at one time.
 Work effectively with others and without direct supervision.
 Must have skills to perform simple math when helping customers.
Crisis Center Job Descriptions
Crisis Center Data Entry Assistant (1)
Responsibilities:
 Complete all data entry necessary for the upkeep of CFOC Crisis Center records.
Welcome Desk Greeter (1-3)
Responsibilities:
 Welcome people into the Crisis Center and sign them in.
 Be able to explain the services offered to clients.
 Be able to use a fax machine to send client information to the Department of Children and
Families.
 Keep entry way and glass doors clean.
 Regularly check on clinic area bathroom and keep trash empty.
Pantry Worker (1-3)
Responsibilities:
 Assist with stocking and processing emergency food bags in the pantry.
 Sort through donations and stock the shelves.
 Maintain an orderly walking area by removing cans, boxes and bags from the floor.
 Keep a running list of supplies that are low in the pantry on the back of the warehouse door.
Computer Lab Monitor (1-2)
Responsibilities:
 Assist individuals with computer management of their DCF claims and account.
Teaching Assistant (1)
Responsibilities:
 Sign up clients for classes.
 Coordinate and schedule classes with our teacher volunteers.
 Organize books in the classroom after classes, and especially the Read and Feed Program.
 Assist the Education Coordinator with anything else he/she might need as assigned.
 Keep posted list of education offerings up to date.
General Qualifications:
 Must be 18-years-old or above.
 Strong reading and computer skills are required including internet; will need to complete
online training program during first week of volunteering for the Crisis Center Assistant and
Computer Monitor positions.
 Physical ability to withstand long periods of sitting and/or standing.
 Must possess a friendly, compassionate attitude.
 Desire to work in a social services field preferred.
 Must be able to communicate English effectively both written and verbally; bilingual skills
preferred (Spanish/Creole), but not required.
 Ability to remain calm under pressure.
 Understand and follow directions with limited supervision.
 Must maintain the confidentiality of our clients.
 A positive outlook on life and a willingness to help people from every walk of life is a must.
 An interview with our Programs Manager and Crisis Center Coordinator are mandatory for any
of these positions.
Development Office Job Descriptions
Development Assistant (1-2)
Requirements:
 Work in the Development Office with CFOC development staff on relevant projects to help fund
the organization.
 General filing and office oriented tasks.
 Putting together packets for upcoming tours and visitors to the campus.
 Alphabetizing volunteer forms and waivers.
 Possible arts and crafts projects for different events or thank you gifts.
 Helping with general mailings, such as receipt letters and thank you notes.
 Web based research for development activities.
General Qualifications:
 Must be able to understand and follow directions.
 Ability to handle multiple tasks at one time.
 Work effectively with others and without direct supervision.
 General office knowledge required.
 Must be familiar with Microsoft Office.
 Creativity is a major plus.
 Must be able to address an envelope properly.