Retail Marketing Services More ways to … advertise effectively Retail Marketing and Advertising A comprehensive portfolio of marketing and advertising tools designed specifically for retail grocers is always at your fingertips when you partner with Unified Grocers. Our programs offer creative and effective solutions for keeping your store top-of-mind with shoppers and ensuring your retail success. From advertising, branding and custom point-of-sale to event planning, gift cards and web design, we can provide just the right promotions and marketing support to help you reach your sales goals. Ad Group Management Weekly Advertising Joining one of Unified’s advertising groups provides independent retailers many advantages for successfully competing in their unique marketplaces. Creating weekly ads that generate excitement for your place of business is our top priority. Our weekly ad service covers all the bases, from providing weekly ad lists to your store to ensuring professionally designed ads that reach your target customers on time and on budget. Combining the purchasing power of an ad group’s collective membership gives independent retailers immediate clout in the market and an advertising solution for generating sales. The ad formats we currently support include: Sharing advertising costs with a group allows retailers to go to market with cost-effective, professional, consumer-focused promotions. • Mainstream (conventional retailers) • Metropolitan (upscale/specialty/natural retailers) • Hispanic • Price Impact • Neighborhood • Banner Ad Groups (IGA, Select and Thriftway) Whether your store is upscale, ethnic, conventional or convenience, we have an advertising solution that is designed for your success. 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White Mushrooms Tillamook Premium Sour Cream 24 oz 1.69 varieties Del Monte Fruit Naturals Western Family Sliced Bacon ON Cottonelle Bath Tissue 12 ct • double roll ultra • white maple - 24 oz • assorted varieties first 2 • additional at $1.99 one coupon per family please effective dates: 03.09.11 - 03.15.11 www.thriftwaystores.co m 1.99 2 $5 Western Family Yogurt for 6 oz • assorted varieties Lean Ground Beef 2 $3 for Sold in a 3 lb package for THRIFTWAY COUP ON 14.5 oz honey bunches of oats honey roasted, w/almonds, w/cinnamon clusters • 17 oz honey bunches of oats raisin medley • 18 oz shredded wheat • 19 oz frosted shredded& bran wheat • 15 oz shredded wheat big biscuit • 16.4 oz spoon size shredded wheat • 24 oz grape nuts • 20 oz honey nut bite size shredded wheat first 2 • additional at 2 for one coupon per family $7 please effective dates: 03.09.11 - 03.15.11 • effective dates: 03.09.11 thru 03.15.11 2 $5 for we reserve the Limit 2 3 lb package not to exceed 20% fat 10$3 first 10 • additional at 10 for $4 one coupon per family please effective dates: 03.09.11 - 03.15.11 Post Cereal page 1 – BASE + dep in OR first 2 • additional at $2.99 one coupon per family please effective dates: 03.11.11 - 03.13.11 ON ON Western Farms Bread or Land O Frost Deli Shaved Lunch Meat 7.5 varieties THRIFTWAY COUP THRIFTWAY COUP 4.99 visit us online at ON first 2 • additional at $2.99 one coupon per family please effective dates: 03.09.11 - 03.15.11 THRIFTWAY COUP first 2 • additional at $6.99 one coupon per family please effective dates: 03.09.11 - 03.15.11 THRIFTWAY COUP 12 oz • regular • 16 oz Eat Smart Vegetables 12 oz bag • assorted 6 - 7 oz • assorted first 2 • additional at $2.49 one coupon per family please effective dates: 03.09.11 - 03.15.11 & Sunday Only Western Family Drinking Water 24 pk 16.9 oz bottles 16 oz • assorted varieties ON F U . S . A. Fresh Express Coleslaw Hoody’s Peanuts 8 oz • whole • sliced O Look on back page for more 10 for $10 Savings! Medium Sale THRIFTWAY COUP ODUC PR Hass Avocados PRODUCE Januar ot BASE - SL RegH Friday, Saturday 3.99 ODUC PR O • non-fat #5500 • 1% #5501 • 2% #5502 • whole #5503 THRIFTWAY 3 DAY COUPON Product of USA lb fiRST 3 WiTH AT SELECT MARKETS. OnE - 1/11/11. ARKET MAIN ST. M Blackwell Angus Boneless Beef Tri Tip Roast T EA. fOR Add’L. COuPOn Blackwell Angus Boneless Beef Bottom Round Rump Roast Product of USA eggo waFFles • whole first 2 • additional at regular price one coupon per family please effective dates: 03.11.11 - 03.13.11 T 3 $ 99 3$11 & Sunday Only Thriftway or Western Family Gallon Milk 10.75-12.3 TiES VARiE u SELECT Oz. 12 PK. 12 VARiETiES u SELECT THRIFTWAY 3 DAY COUPON non-fat • 1% • 2% coupoN SaViNGS Oz. PePsi ProDucts sliceD Bacon $4.99 EA. Add’L. @ COuPOn COuPOn fiRST 1 WiTH AT SELECT MARKETS. OnE - 1/11/11. LB. March 11th - 13th Friday, Saturday 1.88 fOR coupoN SaViNGS CAnS SELECT 20 Oz. u fAMiLY WESTERn lb 2 $5 $ 69 coupoN SaViNGS VARiETiES dOLE 16 eet Fresh, sw ies strawBerr ck family pa advantage pack 3 D AY S A L E • 3 D AY SALE • 3 D AY S A L E • 3 D AY S A L E • 3 D AY SALE • 3 D AY S A L E • 3 D AY S A L E • 3 D AY SALE • 3 D AY S A L E • 3 D AY S A L E • 3 D AY SALE • 3 D AY S A L E • 3 D AY S A L E • 3 D AY SALE • 3 D AY S A L E • 3 D AY S A L E • 3 D AY SALE March 9th thru March 3 D AY S A L E • 3 D AY SALE • 3 D AY S A L E • 3 D AY S A L E • 3 D AY SALE • 3 D AY S A L E • 3 D AY S A L E • 3 D AY SALE • 3 D AY S A L E • 3 D AY S A L E • 3 D AY SALE • 3 D AY S A L E • 3 D AY S A L E • 3 D AY SALE • 3 D AY S A L E • 3 D AY S A L E • 3 D AY SALE • Prices effective: Broccoli Crowns or Cauliflower 1.99 or $5.97 ea. 69¢ lb • 3 D AY S A L E • 3 D AY SALE • right to limit quantities • items may not be available at all stores lb Monthly Advertising Create extra excitement with monthly promotions specially designed to boost your store’s sales. Monthly advertising vehicles, supported with additional point-of-sale signage, will improve consumers’ price perception of your store. • Coupon books • Month-long inserts • Monthly offers are negotiated with our supplier partners on behalf of the retailer • Retailer maximizes supplier allowances for a four- to fiveweek window, enhancing overall store profitability Value Savings Coupon Tillamook Medium Cheddar Cheese 2 lb. Effective March 2nd - 22nd, 2011 5 $ 99 Limit 1 - Additional at $6.49 Bonus Buys ea. Coupon good at participating stores only. Effective 03/02/11- 03/22/11 Value Savings Coupon Wesson Cooking Oil 48 oz. Canola or Vegetable 3 $ 99 Limit 1 - Additional at $4.99 Not all items available at all stores. 5 oz. Limit 5 - Additional at 79¢ Coupon good at participating stores only. Effective 03/02/11- 03/22/11 Promotion Calendar Management Being “seasonally correct” and on top of what’s coming next is important for staying ahead of the competition. Every year we prepare a promotional calendar to help our suppliers and retailers always be in front of consumers’ weekly needs. Our calendar provides an easy way for retail teams to provide the right products, at the right time and at the right cost, as well as ensure that timely and competitive advertising and marketing materials are in place to drive sales. DSD Promotion Management Value Savings Coupon Western Family Chunk Light Tuna in Water Unified leverages our buying power with design and printing companies so retailers can receive the most for their ad dollars. We use designers and printers who know the grocery business and have the skill sets and equipment to do it right. We manage ad design, production, printing and distribution details so you can focus on running your business. ea. Coupon good at participating stores only. Effective 03/02/11- 03/22/11 We’re Your kind of store! ensure your promotions always reach your consumers with the punch they need to stand out in the crowd. Using Retail Marketing and Advertising Services to handle your advertising needs includes a total DSD vendor solution for your stores. Our services include: 69¢ ea. SL - PAGE 1 Advertising Design, Production and Distribution Whether you participate with Unified’s marketing and advertising groups, or are a stand-alone retailer, we can help • Managing scan downs • Negotiating vendor contracts as needed • Distributing retailer’s share of co-op marketing funds • Providing DSD vendor ad notifications More ways to … customize your message Branding and Creative Design We can help develop a brand image for your store that is effectively presented and consistently communicated. From custom logos and signage to creative brand graphics, we offer solutions that will get your store noticed and be right for your business. • Brand development • Logo design • Creative solutions • Theme and event graphics • Store and department signage Signs, Banners, Point-of-Sale Kits and More Create excitement throughout your store with attractive, eye-catching graphics that grab customers’ attention and complement your brand. Our catalog includes a wide array of options from ready-made shelf signs, labels and forms to format and program-specific sign kits to meet any store’s everyday and special event needs. Looking for a custom design? We have you covered. Our graphics experts can create unique banners, posters, 2 announcements, ceiling danglers, shelf talkers and more to highlight your store’s events and offerings. Whether it’s a grand opening, anniversary sale or special promotion, our design and production teams can ensure your customers receive an engaging, effective message. Our retailers can also order free point-of-sale materials for all of our Unified-owned brands. Kits are available in English, Spanish or bilingual (English/Spanish) and can be conveniently ordered online at Unifiedgrocers.com. The right in-store messages are powerful ways to convey value, increase awareness or create a unique ambiance in your store. More ways to … generate excitement Event Marketing Let us help take your store’s next marketing event to new heights. Our experts can work with you and your staff to plan, promote and execute an event that will draw crowds and maximize sales. From announcements and special ad inserts to point-of-purchase materials and promotions, we can make it fun and exciting for all. The following are just a few of the salesbuilding consumer events we can help you coordinate: • Anniversary sales • Grand openings • Tent sales/truckload sales/parking lot events • Holiday sampling events • Family fun activities • Radio remotes • Health Fairs Unified also hosts numerous store-front events called Feria del Mercado y de la Salud at which free health screenings are offered in a fun, festive atmosphere. These family-friendly events also offer nutrition information, entertainment, prizes and product sampling. Ferias provide terrific opportunities to conduct consumer research, distribute coupons or highlight your store’s commitment to health and wellness. Ferias take place from April through November throughout Unified’s marketing areas. Ethnic Marketing Events Take advantage of the opportunity to gain new customers and increase loyalty to your store by participating in some of the biggest, most innovative and successful grassroots ethnic marketing events in the nation. • Family Music Festivals To celebrate Cinco de Mayo and Fiestas Patrias, Unified and our participating retailers and suppliers annually host two huge celebrations at Whittier Narrows Regional Park in Los Angeles County. These day-long celebrations feature Latin Grammy award-winning artists, product sampling, games, prizes and the most authentic Mexican food this side of the border. More than 300,000 attendees of these events obtain their free tickets only at participating Unified retail stores. To supplement your health and wellness efforts, Unified offers a bilingual (English/Spanish) health brochure and recipe card spinner rack program under our “Healthy Solutions” banner. This valuable information is free to consumers and generates significant incremental sales for retailers. 3 More ways to … get the word out Community Relations and Media Support A great press release, sent to the right people, can create significant awareness and interest in your store or special event. Whether it’s drafting a release to the media, creating a billboard (static or trailer) campaign or developing a radio spot and booking the broadcast flights, and more, Unified’s communications professionals and our agency partners can help you create the “public face” you need to attract consumers and drive sales. U-Web Website and Mobile App Solutions Some of the many features that U-Web offers shoppers online and through a mobile web app include: • Personalized online accounts • Interactive shopping lists • Email notification of specials • Online advertising flyers • A 5,000 recipe database Unified can also provide assistance with special mobile technology projects and promotions through our partnerships with other experts in the mobile marketing field. Unified Grocers has partnered with Webstop to offer retailers customized store websites, which include a robust package of online features, at a fraction of the cost of standard web development. Retailers are able to provide their shoppers a broad range of online services and personalized consumer content that brings extra value to their online and in-store shopping experiences. A key benefit of the U-Web program is a full featured mobile web app that is compatible with modern smart phones, e.g., iPhone, Android and Blackberry. The app provides a seamless shopper experience between the website and shoppers’ smart phones, meaning customers have access to all of your website’s digital shopping tools in the palm of their hand. new im More ways to … drive incremental sales Catalina Marketing National At-Shelf Programs Catalina Marketing brings customers back to your store through a targeted coupon and promotional message delivery system that provides an array of manufacturers’ coupons and promotional messages to the consumer at the conclusion of their transaction. Catalina allows store operators to take advantage of the power of syndication as thousands of offers from CPG companies are delivered to their store at no cost to the retailer. Its complete system of PC, printer and database access is designed to enable retailers to: Including at-shelf advertising and timely promotional vehicles in your marketing mix are great ways to drive unplanned purchases. • Drive sales volume • Increase shopping trips • View customer transactions • Create consumer incentive programs • Retain best customers Typical programs require no store labor. These consumerfocused promotions are installed and maintained by a field force that is specially trained to execute the various programs. Services include shelf advertising, coupons and rebates, floor advertising, recipes and sweepstakes. Ask us about additional tools to increase your sales today. Loyalty Marketing Today’s consumers are inundated with promotional messages and are constantly being pursued by countless competitors. Loyalty marketing can help you keep your customers’ attention, time and dollars. Building customer loyalty using real insights and loyalty marketing strategies will help you cultivate stronger relationships with your store’s shoppers. This means your store stands out, your message motivates action and your bottom line benefits. Contact your Unified Retail Support Services staff to discuss this important piece of your business and to determine the loyalty marketing program that is right for you. 4 In-Store Music and Messaging Blackhawk Gift Cards Unified’s buying power has enabled us to negotiate a preferred rate with Muzak to provide in-store music at a very affordable cost. In addition, retailers can participate in our In-Store Broadcasting Network. This program inserts pre-screened vendor advertising messages throughout the day’s music, which helps enhance store sales while reducing Muzak costs through a revenue sharing program. Research shows that carrying gift cards adds an additional five store visits per year and more than $17 per visit of non-gift card purchases. You can directly compete with the chains by offering the same gift card program that they offer. With the benefit of a no-cost inventory program, gift cards have proven to be among the most preferred gifts. DVD Kiosks On-the-go consumers increasingly demand convenience when it comes to getting their entertainment. Industry analysts say that 60 percent of DVD renters are interested in using a selfservice kiosk. Give your community one more reason to visit your store with the convenience and broad movie selection offered by a DVD kiosk program. More ways to … make your life easier Coupon Clearing Market Research and Business Planning Unified allows retailers to enjoy the benefits of coupons without the hassles of coupon clearing. When you participate in our coupon clearing program, your coupon credit will automatically appear on your Unified Grocers statement just by following these four simple steps: We can help potential and current retailers develop effective strategic and tactical plans for locating and growing their business. Our market and consumer research resources will help you understand your market area and identify how to gain loyal customers and create a sustainable competitive advantage. mage • Pack up the coupons • Enclose the invoice agreement • Apply a mailing label to the package • Ship to Unified Grocers. It’s just that easy! Our services include consumer surveys, demographic research, marketing and media information, natural/organic/specialty market insights, and much more. Our professional resources include national companies like SIRS (Service Industry Research Systems), as well as local partners such as Seattlebased Hambleton Resources. We also utilize ethnic research specialists, like New American Dimensions, who can help you understand your customer — in any language. Unified employs experienced consumer research professionals who can help set up the ideal research project based on your unique needs. MSI Inventory Service Mystery Shop and Customer Feedback Services We offer Mystery Shop and Customer Feedback services to help retailers raise and maintain the highest possible levels of customer satisfaction in their stores. As part of the program, professional store evaluators (mystery shoppers) visit a retailer’s location and conduct thorough evaluations from a customer’s perspective without identifying themselves to store personnel. Survey results are provided online generally within 24 to 48 hours of the visit, so retailers are able to instantly address and improve their store’s performance. Since 1969, MSI has grown to be one of the largest independent inventory services in the nation. Their goal is to save their customers time and money by delivering accurate, unbiased inventory results. • Special pricing for Unified members • Establish reliability for financial reporting • Help control shrink • Improve stock order control • Advanced technology data capture process • Fast and efficient Regularly scheduled inventories can help you get a better handle on your overall operations and financials, resulting in a healthier bottom line. 5 More ways to … remain competitive Retail Pricing Customers of Unified Retail Pricing Services (URPS) can take comfort in knowing the items on their store’s shelves are priced right for their marketplace. URPS offers retailers rules based regional pricing that is based on the lead competitive target, while maintaining family group and private label to national brand gap relationships. Our pricing is delivered to retailers based on their store’s specific zone settings and unique itemization. Headquarter Support System URPS utilizes the Retalix HQPM Headquarter Rules Based Pricing engine, and supporting Unified Retail Pricing web based applications, to support regionally specific suggested pricing zones for subscribing customers. URPS Data Control 6. Regional cost and deal management support based on items available to our customers in that region a. Retails are adjusted and provided to retailers prior to the new cost going into effect b. TPRs are generated by combining various vendor deal types i. Off-invoice, billback and Early Pay 1 1. Manage data flow elements to generate regular and TPR pricing a. Cost and change b. Allowances c. Competitive data feeds 2. Manage data relationships for pricing consistency a. Regional family group management b. Customer custom price family price alignment c. Regional private label gap management including regional competition and private label to national brand penny profit analysis 3. Manage system processes and reports a. Export of base zones and customer specific pricing for both regular and TPR prices b. Zone and customer specific reports and analysis i. Custom zone change analysis ii. Weekly customer custom price activity report iii. Custom versus zone price comparison iv. Compare regional competitors URPS Pricing Rule 1. Multiple pricing zones per region based on lead competitor for that region with plus and minus incremental zones, and zone specific rounding 2. Retails adjusted due to cost and competitive changes 3. Regionally sensitive item pricing levels 4. Price generation rules for regular, TPR and private label gap management including minimum change, rounding rules and minimum length (TPRs) 5. Rounding rules a. Tiered regular rounding to achieve preferred price points ($9.99 instead of $10.09) b. Tiered TPR rounding to achieve preferred price points (TPR retails round down to 5 and 9) 6 Retail Competitive Surveys 1. Competitive surveys are conducted by Retail Data Services in each of Unified’s primary marketing areas: a. b. c. d. Southern California Northern California Oregon Washington Customer Specific Pricing Options 1. Store specific utilization of regional zone assignments at the department, category and sensitive list levels a. Department b. Category i. Sensitive list levels ii. Allows store to choose a more competitive zone for top sensitive items in their region c. Store custom price override options are also available Whatever your store format, your competitive environment, or your unique customer base, Unified can assist in providing the analytics and options you need to stay on top of your game — and ahead of your competitors. More ways to … understand your shoppers Consumer Insights, Schematics and Merchandising Unified’s analytics, schematics and merchandising services and solutions are designed to give you an in-depth understanding of your customers so you can offer them exactly what they need. We provide operational advantages that will result in stronger sales and improve your bottom line. Consumer and Marketplace Analytics Merchandising Services It all starts here. Who are your shoppers? What are they buying? And, more importantly, what are they looking for that you don’t carry? Our Consumer and Category Insights Team empowers retailers with insights and knowledge about their target consumers that enable them to succeed in their particular marketplace. We utilize a variety of tools and data sources to help our retailers refine their product assortment, promotions, advertising and category management strategies. Some of the resources we use include: Shopping behaviors change quickly, and store layouts, space and assortment levels must keep up with consumer needs. • Nielsen: The world’s leading marketing and media information company • Spectra: Goes beyond basic demographics to segment, refine and target consumers • SPINS: Unique insights into the rapidly growing natural, organic and specialty segments • Store scan data • Warehouse shipment information Unified can assist in new store designs, remodels or resets with expert recommendations for store layout, optimum footage, proper aisle space, fixtures and category adjacencies that will drive sales and create a better organized and overall more appealing store for your customers. When creating new layouts, reallocation of space is critical to maximizing sales. We offer complete merchandising services including: • Store plans • Production schedules • Vendor call down • Implementation • Set and fill load coordination • Scan verification Center Store Initiatives (CSI) Unified is designing a number of new programs to specifically focus on categories — such as baby, pet or paper — where the supermarket industry has experienced migration to other classes of trade. We identify the category opportunity; conduct consumer research; determine the appropriate itemization, space allocation and pricing; develop creative, engaging pointof-sale materials; and design an exciting promotional campaign. Let Unified help you keep these valuable shoppers in your store. Savings You Can Count On Baby Shelf Schematics We offer schematics that provide the right product assortment to meet all market needs. Whether your store format is ethnic/ price impact, mainstream/conventional, or metropolitan/ upscale, our schematic experts will help you determine the best merchandising strategies to satify your shoppers. 2 Bebé 3 1 2 3 Baby 2 1 3 Bebé 2 1 3 Ahorros con que Puedes Contar 1 Savings Easy as 1, 2, 3 Ahorros ´ como tan Facil 1, 2, 3 2 Jumbo Selection! ! Our schematic program, based on our comprehensive consumer data analysis process, is among the best in the industry. Using the latest technology, we are able to offer customized solutions to help retailers of all sizes and formats determine the most efficient item assortment for winning new customers and maximizing profitable sales. 1 3 ´ Seleccion Gigante! Baby 1 2 3 Bebé 1 2 3 Cub Club Baby Essentials Cosas Esenciales del Bebé 7 More ways to … save on necessities Store Supplies When you make Unified Grocers your one-stop-shop for store supplies, you can be sure your retail teams will always have the supplies they need, when they need them and at a cost that fits your budget. By consolidating purchases and participating with industry consortiums, Unified is able to offer store supplies that meet today’s retailers’ needs at a very low cost. Expanded Inventory Frequent Deliveries We are continuously expanding our inventory and researching the latest products to help ensure your business has the right supplies to run smoothly every day. Our user-friendly order guide is frequently updated with new and additional items, which range from everyday essentials to the hard-to-find and custom made. Some of those items include: Orders for supplies are merged at each of our distribution centers and shipped with your regular orders. • Bags (kraft, plastic, reusable, wet pack, custom printed) • Cups and containers (paper, plastic, carryout, custom printed) • Janitorial and maintenance supplies • Register tape and office supplies • Floor mats and display materials • Cutlery and deli supplies Environmentally-Friendly Supplies As concern for the health of our planet continues to greatly influence consumers’ shopping decisions, we can help all areas of your retail operation stay in step with their desires to support earth-sustaining practices. Our environmentally-friendly supplies include: • Compostable packaging • Paper products made from recycled materials • Biodegradable trash bags • Green cleaning supplies Emergency Service Unified offers emergency contact information for quick ordering of unexpectedly short supplies. Monthly Promotions We keep you informed of supply specials and offer deals on different supply items every month. Telxon/Interactive Ordering We make ordering supplies convenient and efficient with our easy-to-use electronic ordering systems. Store personnel simply use the electronic ordering procedures they use every day to order product from Unified. Customized Order Guides You select the items you want your departments to order. By locking out items, you better manage itemization, inventory levels and supply expense. Customer Benefits We leverage our buying power over four regions so you get the best possible prices. Choose from the largest selection of goods and manufacturers from Bunzl's global sourcing and procurement. Shouldn’t you choose Unified as your supply partner? 8 5200 Sheila Street Commerce, CA 90040 800-724-7762 unifiedgrocers.com More ways … to serve you Retail Support Services Marketing Kory Burwell Executive Director kburwell@unifiedgrocers.com 323-881-4222 JoAnn Murdock Executive Director jmurdock@unifiedgrocers.com 323-881-4151 Roger Cooper Director, Retail Support Services Pacific Northwest rcooper@unifiedgrocers.com 503-833-1416 Marie Lopez Director, Consumer and Category Insights mlopez@unifiedgrocers.com 323-729-4757 Terry Stadheim Director, Retail Support Services California tstadheim@unifiedgrocers.com 323-881-4019 Curt Seipert Director, Advertising Washington cseipert@unifiedgrocers.com 206-767-8897 Dave Isom Director, Retail Pricing disom@unifiedgrocers.com 503-833-1226 John Leonard Director, Schematics and Merchandising jleonard@unifiedgrocers.com 323-729-6873 Nancy Lopez-Pedroza Marketing Manager California nlopez@unifiedgrocers.com 323-729-4498 Rob Johnson Marketing Manager Pacific Northwest rjohnson@unifiedgrocers.com 503-833-1003 Corporate Communications Bob Hutchins Manager bhutchins@unifiedgrocers.com 206-763-7966 Doug Walter Director, Advertising Banner Development dwalter@unifiedgrocers.com 503-833-1296 John Swenerton Manager, Retail Digital Marketing jswenerton@unifiedgrocers.com 323-729-4745 Unified Grocers Regional Offices Corporate Headquarters 5200 Sheila Street Commerce, CA 90040 323-264-5200 Oregon Division 6433 SE Lake Road Milwaukie, OR 90040 503-833-1000 Northern California Division 3083 Independence Drive, Suite G Livermore, CA 94551 925-456-3575 Washington Division 3301 South Norfolk Street Seattle, WA 98118 206-762-2100 Visit us at: unifiedgrocers.com