Learning Management System Review Committee Final Report Presented to Dr. Jim Breece Vice Chancellor for Academic Affairs University of Maine System June 2011 Learning Management System Review Committee Report Curt Madison, Chair Ralph Caruso, Co‐Chair Charge to the Committee The LMS Review Committee was formed as a result of concerns expressed by the Chief Academic Officers in early December 2010. The Committee was formed by Vice‐Chancellor Jim Breece with design suggestions from Chief Information Officer Ralph Caruso. The first meeting was convened by Chairman Curt Madison, Director of Distance Education, University of Maine System, March 11, 2011. “ The Learning Management System Review Committee will be composed of two faculty members from UMaine and USM each and one from UMA, UMF, UMFK, UMM and UMPI. The committee will perform an evaluation of the current support structure and issues the primary Learning Management System in use within UMS (Blackboard). The committee will also consider possible alternatives to Blackboard. A report in the form of a presentation will be forwarded to the CAOs in early June. Curt Madison, Director of Distance Learning and the Chair of this Committee, will also select members of the Blackboard Core Users group to serve as staff to the Committee as needed.” The Committee had a wide range of animated discussions including the following topics: Should UMS support more than one LMS with consideration of “Diversity v Uniformity” and “Local v Central service”? Will students and faculty choose Complexity or Simplicity? What is the level of linkages to other enterprise level systems? What is the need for capacity of local extensions to functionality with Building Blocks or 3rd party software? How can we prioritize the student experience of course content over software functionality? Does UMS have sufficient support staff for ANY learning management system? What are the experiences of our peer institutions? How long will it take to select, then adopt, a new learning management system? Committee Meeting Schedule The first meeting of the LMS Review Committee occurred on March 11, 2011. The final full meeting occurred on May 27, 2011 just prior to the end date of faculty contracts. We met every Friday from 8:30 to 9:30 am with the exception of April 1. All meetings were held via audio conference to allow maximum participation from any location. See the Appendix for a complete set of meeting agendas and a selection of meeting notes. Draft LMS Review Committee Report May 28, 2011 Page 1 Learning Management System Review Committee Report Curt Madison, Chair Ralph Caruso, Co‐Chair Committee Participants The Committee was made up of dedicated faculty and staff who contributed significant amounts of time and effort on a weekly basis. Not only did they have to consider their own experiences with the Learning Management System, but they also routinely received comments from members of their campuses. Original Committee 3/11/2011 Final Committee 5/27/2011 Curt Madison Chair UMS Curt Madison Chair UMS Ralph Caruso Co‐Chair UMS Ralph Caruso Co‐Chair UMS John Grover UMS John Grover UMS Brad Ritz UMFK Brad Ritz UMFK Gail Garthwait UM Brian Doore UM Irving Kornfield UM Irving Kornfield, Mike Scott (alt) UM James Suleiman USM James Suleiman USM Jodi Williams UMA Mary Jo Jakab UMA Justin Hafford UM Justin Hafford UM Karen Day USM Karen Day USM Kim Sebold UMPI Kim Sebold UMPI Sabine Klein UMF Marteen Hester UMPI Tora Johnson UMM Tora JohnsonMike Scott UMM (alternate) Bb Core Staff to Committee Bb Core Staff to Committee AnnMarie Johnson USM AnnMarie Johnson USM JoAnne Wallingford UMPI JoAnne Wallingford UMPI Marilyn Hudzina UMA Marilyn Hudzina UMA Glenn LeBlanc UC Glenn LeBlanc UC Andrei Strukov UM Andrei Strukov UM Committee Logistical Support Committee Logistical Support Anne Newell UC Helene Turcotte UC Vision The LMS Review Committee wrestled with the language in the original charge regarding “…alternatives to Blackboard”. Obviously one of the alternatives would be to have no LMS at all. Yet we all knew it was important to have a robust learning environment to support student success in the face of rampant emergent technological change. Not only do we need to answer the question of which LMS to have, but we also need to address the question of how to understand institutional policies around any LMS, including any collection of tools that may serve as an LMS. The current exercise in LMS selection will bring together significant sectors of the UMS community. It will not be the last time we will need to consider migration to new enterprise level learning support software platforms. Draft LMS Review Committee Report May 28, 2011 Page 2 Learning Management System Review Committee Report Curt Madison, Chair Ralph Caruso, Co‐Chair The Committee drafted the following vision statement to guide our work: The Learning Management System for UMS campuses, faculty and students will support a stable, reliable, and flexible learning environment for student success. The LMS will add a strategic, competitive advantage for UMS. Key features of the LMS include: • accessibility from any device including mobile smart devices, • open standards that allow customization by faculty or program and personalization by students, • ability to support emerging technologies for a wide range of pedagogy, • ability to scale to UMS’s expected volume over the next five years, • ability to integrate appropriately with the student information system, • stringent security, privacy and disability requirements, • intuitive ease of use for students and faculty, and, • enterprise level, solid reputation for support and quality upgrade releases. The Learning Management System will meet or exceed the current expectations of students, both traditional and nontraditional, who are considering attending one of the UMS campuses or pursuing a degree program on‐line. Recommendation The LMS Review Committee recommends a thorough evaluation commencing Summer 2011 to gather needs, preferences, and gaps in student learning support from the major stakeholder groups of the University of Maine System. A proposed Evaluation Procedure with timeline and goals is part of this report. The Committee understands that selection of an LMS has a significant impact on the functioning of all campuses of the System. If a new system is selected to replace the current installation of Blackboard, the migration will likely take 12‐18 months after selection is complete. It is clear from our deliberations that current technical support across the System is not adequate. The committee recommends an immediate, but careful review of staffing levels for LMS support to bolster response capacity. Results from that review will be communicated independent of other portions of the LMS process. Evaluation Design A sub‐committee formed with Brian Doore, Marilyn Hudzina, and Glenn LeBlanc to produce a draft evaluation design for implementation beginning Summer 2011 depending on the decision of the Chief Academic Officers. The Teaching Through Technology Task Force is also doing similar work. The LMS evaluation should coordinate with them. See the Appendix for a full description of the study design. Existing UMS Data An early activity of the committee was to gather sources of data already known throughout the University of Maine System. Each participant reviewed sources on their own campus. The listing is not exhaustive, but does allow an overview of existing practice regarding Staffing, Systems in Use, Decision Groups, Previous Studies, Known Issues, and a Summary. See the Appendix for a full report. Draft LMS Review Committee Report May 28, 2011 Page 3 Learning Management System Review Committee Report Curt Madison, Chair Ralph Caruso, Co‐Chair Appendices For all documents see http://learn.maine.edu/lmscr/ • Proposed Evaluation Design • Existing Data on UMS Campuses • Seven Things You Should Know about LMS Evaluation • Links to alternative LMS with a note from J. Shimabukuro, Univ. of Hawaii • Survey results from UMPI spring 2011 • Survey results from Professor Kim Sebold students spring 2011 • Example LMS review report – University of Georgia System and excerpt • Example LMS review report – University of Montana System memos • Example LMS review report – UMassOnline website • LMS Review Committee Agendas • LMS Review Committee meeting notes for April 2011 Draft LMS Review Committee Report May 28, 2011 Page 4