Case Study: Mitsubishi Polysilicon
Organization:
Mitsubishi Polysilicon, Mobile, Alabama
VIPRE® Antivirus Business Exceeds
Mitsubishi Polysilicon’s Needs for Malware Protection
VIPRE® Antivirus Business
Challenge
Manufacturing
To find a malware solution that would not interfere with users’ ability
to work on their PCs during scans
Solution
VIPRE Antivirus Business eliminated downtime during scans, which,
in turn, improved employee productivity.
product:
Vertical market:
Number of employees:
175
Number of users:
110
Computing environment:
Windows
Multiple problems with former anti-malware product
Mitsubishi Polysilicon wanted to replace a major brand-name
anti-malware product that was causing too many headaches for its
IT department and its 100-plus users.
“I was getting really unhappy with our old product because it would
tie up users’ computers for an hour or two each time I did a deep
scan, which was every day,” says Wayne Flesher, the plant’s IT manager
and only full-time IT person. “Users were complaining because the
scans were seriously interrupting their productivity.”
Sometimes, when PCs were running slowly because of a scan, Flesher
would have to do a two-step process to deactivate the product – first,
delisting the machines from the server side and then removing the
anti-malware solution from PCs.
Fixing the problems was only half the trouble, he notes. “The other
half was getting to the users who are spread all over the plant, which
covers about 20 acres. It can take 15 minutes to get from one user
to another.”
VIPRE provides a single, powerful solution
After months of due diligence and research, Flesher chose VIPRE
Antivirus Business following a free 30-day trial.
VIPRE Antivirus Business uses an advanced technology stack that
scans large volumes of information quickly while using minimal
system resources. VIPRE’s anti-malware engine features kernel-level,
real-time monitoring and protection against both known and
unknown threats. The solution detects and blocks viruses, worms,
spyware, Trojans, bots and rootkits.
Customer profile:
Mitsubishi Polysilicon is one of the
world’s leading manufacturers of
polysilicon, a base material of computer chips. The company has plants
in Japan and Mobile, Alabama, and
is part of Mitsubishi Material Corporation, which specializes in the
smelting, refining and fabrication of
metals, as well as the manufacture of
aluminum cans and cement.
In a field driven by the demand for
quality, where purity is measured
in parts per trillion, Mitsubishi
Polysilicon pursues what it describes
as “the highest level of excellence in
every phase of corporate growth and
development.”
In keeping with that pursuit, the
company has high standards for the
security software it uses.
“What really excited me during the trial was seeing all the scanning
and heavy-lifting being done on the server, not on the desktops,”
he says.
VIPRE is one of those rare products that actually lives up to its
marketing description, he adds.
“Using VIPRE, I run deep scans on users’ PCs without people ever
knowing anything is happening,” he says. “Once in a while, users will
ask ‘what is that little green icon on my desktop?’ – the icon being
the only visible contact they have with the product. Users never
experience any downtime or interruptions during the scans.”
Customer finds VIPRE easy to deploy and maintain
As Flesher is basically a one-man IT department, he greatly
appreciates VIPRE’s ease of deployment and administration.
“With my old product, deployment was time-consuming, as I had to
install software into each PC,” he recalls. “With VIPRE, I simply install it
on the server and push it out to individual PCs.”
The product’s centralized management console enables Flesher to
easily manage VIPRE throughout the plant.
“VIPRE is rock-solid awesome. It
is cost-effective, less expensive
per seat than our old product,
easy to manage, and when
it scans it does not interfere
whatsoever with users’ ability
to work on their PCs.”
Wayne Flesher
IT Manager, Mitsubishi Polysilicon
Another big advantage: superb auditing
Flesher is very satisfied with VIPRE’s auditing, which provides the who,
what and when of changes made to network AV settings, thereby
ensuring policy enforcement and compliance.
“I can do summary reports on the number and types of viruses and
other malware that have been detected, blocked and remediated,” he
says. “And, I can generate the reports very quickly.”
Amazing customer support
Another great benefit of VIPRE is the customer support behind the
product, says Flesher.
“I’ve called customer support only twice in the past few years and my
experience was amazing both times – fast pickup by knowledgeable,
technical people who were able to help me in minutes.”
For more information, visit www.ThreatTrackSecurity.com/VIPRE
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