Queensland Corrective Services Queensland Corrective Services Custodial Operations Custodial Operations December 2007 Custodial Operations Queensland Corrective Services Custodial Operations is responsible for managing the State’s 11 publicly-run and two private correctional centres, which incorporate a variety of high and low security facilities. Prisoners in Queensland’s correctional system undergo constant safety and risk evaluation, and are given a high or low security classification. This classification determines if the prisoner will serve time in a high or low security centre. Many factors are used to determine each prisoner’s security classification, including risk of escape and risk of harming others. Through this constant evaluation of each prisoner, Queensland Corrective Services (QCS) can provide the prisoner with their own individual rehabilitation program. Contact details Correctional centres Arthur Gorrie PO Box 1300, Richlands 4077 3212 0411 Borallon PO Box 782, Ipswich 4305 5467 0011 Brisbane Locked Bag 13101, Richlands 4077 Brisbane Women’s Locked Bag 2500, Richlands 4077 3271 9000 Capricornia Private Mail Bag 11, Central Qld MC 4702 4912 6200 Darling Downs Locked Bag 9006, Toowoomba DC 4350 4698 5100 Lotus Glen Private Mail Bag 1, Mareeba 4800 4093 3911 Maryborough Locked Mail Bag 1700, Maryborough 4650 4123 7600 Numinbah Private Mail Bag 1, Nerang 4211 5533 4131 Palen Creek Private Mail Bag 1, Rathdowney 4287 5544 3700 Townsville PO Box 5574, Townsville 4810 4799 8444 Wolston Locked Bag 1800, Richlands 4077 3271 9500 Woodford Private Mail Bag 1, Woodford 4514 5496 1111 GPO Box 1054, Brisbane 4001 3239 0596 Directorate Custodial Operations Custodial Operations Queensland Corrective Services High security centres The State’s eight government and two private high security centres have a secure perimeter to ensure containment. Approximately 86 per cent of the State’s incarcerated prisoners are held in these centres. Prisoners are managed according to their assessed security classification and particular needs with the provision of opportunities for rehabilitation through participation in education, work, vocational training, and programs designed to address offending behaviour. They are: • Arthur Gorrie Correctional Centre (privately run) • Borallon Correctional Centre (privately run) • Brisbane Correctional Centre • Brisbane Women’s Correctional Centre Capricornia Correctional Centre • Lotus Glen Correctional Centre • • Maryborough Correctional Centre Townsville Correctional Centre • Wolston Correctional Centre • Woodford Correctional Centre • Low security centres Low security centres differ from high security in that there is less reliance on physical containment. To be placed in low security, prisoners require a low security classification and an assessment as part of their sentence management as to their suitability. Prisoners in low security centres are encouraged to develop increased levels of self responsibility and, as in secure custody, opportunities are provided for their participation in education, work, vocational training and programs. Six low security facilities across Queensland hold approximately 14 per cent of the State’s prisoners. Low security centres are located at: Capricornia Correctional Centre • • Darling Downs Correctional Centre Lotus Glen Correctional Centre • Numinbah Correctional Centre (male annexed to Darling Downs Correctional • Centre and female annexed to Brisbane Women’s Correctional Centre) Palen Creek Correctional Centre (annexed to Wolston Correctional Centre) • Townsville Correctional Centre • Custodial Operations Queensland Corrective Services Correctional centre locations Lotus Glen Arthur Gorrie Borallon Brisbane Brisbane Women's Wolston Townsville Capricornia Maryborough Woodford Darling Downs Palen Creek Custodial Operations Numinbah Queensland Corrective Services Correctional centres Arthur Gorrie Arthur Gorrie Correctional Centre is privately managed and operated by GEO Group Australia under contract to QCS. It is the current remand centre for south-east Queensland with a single bed capacity for 710 prisoners. Industries at the centre consist of printing, woodworking and textiles. These allow prisoners to develop useful trade skills to assist with their successful reintegration into the commuity. Professional services are supplied to assist prisoners to cope with incarceration and prepare them for release into the community. These services include psychological, psychiatric, counselling and specialist referrals. Borallon Borallon Correctional Centre is a high security prison on the outskirts of Ipswich and holds an average of 490 male prisoners. As of 1 January 2008 Serco Australia Pty Ltd manages and operates the centre for QCS. Programs at Borallon are broken into four different areas – planning (sentence management); intervention (vocation, education and training); intervention (criminogenic and personal development); assessment services and health services. Borallon also expects all offenders to engage in full-time employment or education and each prisoner employment position is assigned to a formal qualification. Brisbane The State’s newest correctional centre recently underwent a refurbishment and expansion and now contains 540 cells and an 18-cell maximum security unit. Located at Wacol, the centre acts as the primary reception centre for south-east Queensland. Brisbane Correctional Centre operates a commercial laundry that predominantly services hospital contracts and has prisoner employment opportunities within the centre’s kitchens and grounds maintenance. A variety of dynamic offender management regimes will be utilised in managing the diverse offender population that will include mainstream, protection, serious/violent and youthful (17-year-old) offenders. Custodial Operations Queensland Corrective Services Brisbane Women’s Brisbane Women’s Correctional Centre, located at Wacol, accommodates up to 258 prisoners across two accommodation areas – secure cells and residential cells. It also acts as the only reception, assessment and placement centre for female prisoners in southern Queensland. A purpose-built area accommodates up to eight women who are approved to have their children reside with them in custody. The centre has a structured daily program consisting of industry, education and vocational training programs that provide opportunities to address offending behaviour, and a range of activities designed to enhance personal development. The Helana Jones Centre and Numinbah (female) Correctional Centre are annexures to this centre. The Helana Jones Centre, located at Albion, accommodates up to 25 low risk female prisoners in home style accommodation. The Helana Jones Centre also accomodates up to five children of female prisoners who have been approved to have their children with them in custody. Capricornia Capricornia Correctional Centre, which is located 20 kilometres north of Rockhampton, provides facilities for remand, reception and sentenced prisoners, with a total capacity of 488 male prisoners. The centre manages all classifications of prisoners and offers a wide range of programs and services to prisoners, as well as providing an environment devoted to integrated vocational education and training. The centre has secure and residential accommodation for high security prisoners and a farm complex for low security prisoners. Darling Downs Darling Downs Correctional Centre is located approximately 15 kilometres south west of Toowoomba in southern Queensland. The centre has a capacity of 140 adult male offenders in self-contained accommodation units. The prisoners are encouraged to participate in a range of programs including education, self-development and vocational training courses. All prisoners are required to work and develop work skills to use on release. Employment is available in a number of areas including prisoner services, maintenance of building and grounds, and working in the centre’s modern dairy and farm. Custodial Operations Queensland Corrective Services Numinbah (male annexed to Darling Downs Correctional Centre and female annexed to Brisbane Women’s Correctional Centre) Numinbah Correctional Centre is a low security centre located 100 kilometres south of Brisbane in the Gold Coast hinterland. Numinbah provides accommodation for up to 104 male prisoners and 25 female prisoners. The centre encourages a self-directed rehabilitation model to prepare prisoners for release to the community or community based supervision. Lotus Glen The Lotus Glen Correctional Centre, located 25 kilometres south of Mareeba, provides a remand and reception function north of Innisfail. The centre services the Cape York Region including Cairns, isolated communities and Torres Strait Islands. Its prisoner population is generally comprised of between 60 to 65 per cent Aboriginal and Torres Strait Islander people. The centre provides prisoners with meaningful work opportunities in industry and farm work areas which provides skills that can be used by the prisoners on release in the local region. Maryborough Maryborough Correctional Centre, located about seven kilometres north of Maryborough, is a multi-purpose, secure custody facility, which accommodates secure and residential accommodation. It is also a remand and reception centre for offenders from Bundaberg to Gympie. The centre is considered to be one of the safest in the world, using state-of-the-art technology such as drug and contraband scanners, and high-tech equipment capable of detecting sound and movement around the perimeter. Townsville Townsville Correctional Centre comprises a secure centre for high security male and female prisoners, a farm complex for low security males and a women’s residential area. The centre’s capacity is 446 prisoners. The centre also provides a six-bed safety unit for the management of “at risk” prisoners and a four-bed hospital for prisoners requiring medical assistance. The centre supports laundry, tailor shop, plant nursery and farm industries for employment of prisoners. In addition to centre requirements, the laundry and tailor shop provide services under contract to the community and a farm produces fruit and vegetables for centre consumption. Custodial Operations Queensland Corrective Services Wolston Wolston Correctional Centre, adjacent to Brisbane Women’s Correctional Centre, accommodates 600 protection prisoners. Ferrous metal, steel fabrication, paint and powder coating are the major industrial workshops at Wolston Correctional Centre. Industries operate seven days a week, 12 hours a day. The centre takes an integrated approach to the delivery of services to prisoners through a structured day timetable, which enables half of the prisoners employed in industries to work in the morning and the other half in the afternoon. This allows workers to attend programs, education, vocational training and to use other prisoner services during the part of the day they are not required for work. Palen Creek (annexed to Wolston Correctional Centre) Palen Creek Correctional Centre is situated about 100 kilometres south of Brisbane and is designed for low security male prisoners. The centres operates industries such as cattle (the centre has a mixed herd of approximately 300 beef cattle) and farm produce which supply the centre’s kitchens. By striving to achieve a world class correctional centre within an open campus style rural environment, the centre maximizes opportunities for prisoners to participate in and benefit from high quality rehabilitative programs. Woodford Woodford Correctional Centre is situated about 100 kilometres north of Brisbane in the rural community of Woodford. The centre is specifically-designed for high security male prisoners with a capacity of 988 prisoners in single cell accommodation. It incorporates state-of-the-art physical and electronic security systems while maintaining a very interactive staff/prisoner management regime. Woodford Correctional Centre has a very large industries base with 15 workshops that include furniture manufacturing, steel products manufacturing and upholstery. Recently the centre has introduced the manufacture of polyethylene rainwater tanks and steel rainwater tanks. This venture allows Woodford to directly align the training of prisoners with an industry sector that is suffering from chronic staff shortages, providing prisoners with vital employment skills for use when they are released. Custodial Operations Queensland Corrective Services Prison industries Prison industries are a key element of QCS’ goal of rehabilitating offenders. Farming or industry activities are located within all 13 of Queensland’s correctional centres. Industry activities include laundry, timber products, bakery, metal products, textile products, assembly and packing, painting and powder coating, dairy, beef and crop production. The industry activities at each centre, and the markets they operate in, are selected to ensure there is minimal impact on local business. Many of these activities provide goods for use in the prisons and help reduce the cost of running facilities. All industry activities available to offenders are designed to help them break the cycle of re-offending and become responsible, contributing members of society after their release. Intervention and rehabilitation QCS offers prisoners a range of programs, activities and treatment services that aim to lower the risk of further offending and meet the needs of offenders. Education and vocational programs provide offenders in custody with valuable skills and training to improve their literacy and educational levels, and to improve their employment opportunities. The programs also play an integral part in the management and rehabilitation of prisoners. Self-expression through creative endeavours also assists with emotional rehabilitation. Many prisoners take the opportunity to participate in art and craft workshops, either discovering talents for the first time or continuing to develop skills learnt prior to their imprisonment. The Throughcare service provides an offender-centred framework, which uses risks and needs assessments to plan an integrated and individualised whole-of-sentence case management model for each individual offender. QCS also offers a range of programs and interventions to assist prisoners to confront their criminal behaviour, and develop pro-social skills and techniques to control their behaviour and avoid situations that may lead to further offending. These programs target specific behaviour relating to substance abuse, violence and sexual offences. The Agency also provides a Transitional Support Service to plan for successful resettlement in the community after release, including linkages to relevant communitybased service providers who continue to provide assistance to offenders in the community after their release. Advance2work assists prisoners immediately prior to their release, and after release, to gain and retain employment. The program helps with literacy and numeracy skills, living skills, as well as vocational training and job search placement. Custodial Operations Queensland Corrective Services Work camp locations LOTUS GLEN Innisfail Male Work Camps TOWNSVILLE Bowen * Julia Creek * Female Work Camps Correctional centres Winton Boulia Clermont CAPRICORNIA Springsure Blackall Charleville Mitchell DARLING DOWNS Warwick St George Dirranbandi 10 Custodial Operations * BRISBANE WOMEN'S Queensland Corrective Services Work program The Work Program is one of the most successful prisoner rehabilitation programs in Queensland, injecting around $1.5 million a year into regional Queensland. The program – originally known as the Work Outreach Camps (WORC) program – began in early 1990 when a crew of prisoners and officers were sent to the flooded town of Charleville to assist with the clean up. Now, almost two decades later, the program continues to provide regional communities with a valuable source of labour, while also providing prisoners with an opportunity to make reparation to communities and gain valuable skills. Prisoners perform a multitude of tasks, including maintenance of fences, cemeteries, playgrounds and showgrounds, and participate in many restoration and general maintenance projects. The program is a positive correctional experience that not only puts prisoner labour to work – providing prisoners with important opportunities to make reparation to the community and develop needed skills and work ethic – but also provides considerable benefits to the people of regional Queensland. The State’s 13 Work camps are aligned to local correctional centres. Brisbane Women’s Correctional Centre manages the women’s Work camp at: • Warwick Capricornia Correctional Centre manages the Work camps at: • Clermont • Blackall • Springsure Darling Downs Correctional Centre manages the Work camps at: • Mitchell • Dirranbandi • St George • Charleville Lotus Glen Correctional Centre manages the Work camp at: • Innisfail Townsville Correctional Centre manages the Work camps at: • Boulia • Julia Creek • Winton • Bowen (women’s) Custodial Operations 11 Queensland Corrective Services Queensland Corrective Services GPO Box 1054 Brisbane, Qld 4001 For further publications on Queensland Corrective Services, visit our website at www.correctiveservices.qld.gov.au 12 Custodial Operations