CASE MANAGEMENT
in CORRECTIONS
Assess
Review
Plan
Implement
Important Process:
Important Features
Tony Grapes
Subject Expert – DOMICE Project
WHY IS CASE MANAGEMENT SO IMPORTANT TO
THE EFFECTIVENESS AND EFFICIENCY OF
CORRECTIONAL SYSTEMS??
• effectiveness
the “core business process”
individualisation; inputs (programmes, standards, treatments,)
into outcomes (compliance, rehabilitation and public protection)
• prevalence
it’s everywhere
SCOPE OF THE DOMICE PROJECT
Supervision
Non-custodial options
Mediation
Sentence
Sentencing
Reports
Detention
Custody
Supervised
Release
WHY IS CASE MANAGEMENT SO IMPORTANT TO
THE EFFECTIVENESS AND EFFICIENCY OF
CORRECTIONAL SYSTEMS??
• effectiveness
the “core business process” – individualisation; converts inputs
into outcomes - compliance, rehabilitation and public protection
• prevalence
it’s everywhere
• cost
second only to the cost of custody?
• quality
“The case manager is responsible for the integrity of the whole
supervision process”
• synergy
one input building on another
the whole being greater than the sum of the parts
integration
2
2
Court
Report
Prison
= ?9
Case
Management
2
Treatment
2
Training
I M P O RTA N T F EAT U R ES
What Works
• Risks, Needs and Responsivity
• Cognitive/behavioural component, programme integrity,
community-base and evaluation. Bonta’s “black box”
Holt
• applying research and writing from health and social care
• The 4 Cs (continuity, consistency, commitment;
consolidation)....and later...compliance
Partridge
• Specialist, generic and mixed
• Managers tend toward specialisation; offenders and staff
respond better to a person-centred approach
Dowden and
Andrews
• Core Correctional Practice
• Use of authority; modelling; teaching; using resources; warm,
empathetic relationships
The
Desistance
School
• What characterises desistance? How rather than What
• S ubjective, a stake; “agency”; redemption, new (nonoffending) identity, a valued relationship
8
This completes the introduction to the conference in which we
have tried to establish:
o WHAT IS case management
o WHY it is so important to the working of correctional
systems
In the next session we will
illustrate the huge variety in the
organisation and delivery of case
management across Europe
You will then have the opportunity
to consider how your system
compares within this variety and
against some of the key features I
have introduced