Cisco Networking Academy Program European ICT Qualifications Workshop May 2004 Nicolai Sandu Program Manager, Central and Eastern Europe Session Number Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 1 1 The Internet Changes the Way We… Live Work F0_4865_c4 Presentation_ID Play Learn © 1999, Cisco Systems, Inc. Cisco Systems, Inc. All rights reserved. © 2001, 2 The Internet is changing the way we live, work, play, and learn. People continue to pursue learning after traditional education Many return to school for a skills update or career change Students have multiple learning styles and levels New and emerging technologies enable organizations to adapt Is your educational organization ready? 2 Networking Skills Challenge 1,661,251 1,176,447 2,281,884 1,550,960 Shortage 24% Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. Projected Shortage 27% 3 3 Cisco’s Solution: The Cisco Networking Academy Program Public Private Partnership between Cisco, governments, educational institutions and NGOs created to teach students how to design, build and maintain computer networks thereby equipping them with the skills to be economically active in an area of employment vital to the new Internet economy Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 4 4 Evolution of the Academy Program • Cisco designs practical, cost effective networks for schools • Curriculum to train teachers, staff and students to wire and maintain networks • October 1997: Academy launched in the United States • Expanded to global IT career development program • Partnering with not-for-profit educational institutions Presentation_ID © 2003, 2001, Cisco Systems, Inc. All rights reserved. 5 A Cisco initiative helped schools design practical, cost-effective networks, but they lacked the financial and human resources to maintain them. Cisco worked with instructional designers and educators to develop a curriculum to teach educators and students how to design, build and maintain computer networks. The Academy program launched in October 1997 with 64 Academies in the United States. Students completed the Academy curriculum with practical skills and real experience. The program rapidly expanded to become an IT career development program. Academies quickly spread to schools, colleges and universities, and other not-forprofit educational institutions around the world. 5 Created by a Team of Experts • Cisco Network Engineers • Content experts • Program developers and managers • Educators Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 6 The Cisco Networking Academy Program was created by a group of people with a wide range of expertise. The people who create, revise, and expand the program cover essential areas such as: Technology infrastructure Curriculum Curriculum design Assessment system and items Professional development Pedagogy 6 CCNA Curriculum Cisco Certified Network Associate • CCNA 1: Networking basics Focus on OSI model and industry standards Basic network design, network topologies and IP addressing • CCNA 2: Routers and routing basics Beginning router configurations Routed and routing protocols • CCNA 3: Switching basics and intermediate routing LAN switching theory and VLANs Advanced LAN and LAN switched designs Threaded Case Studies (TCS) • CCNA 4: WAN technologies WAN theory and design WAN technology, PPP, Frame Relay, ISDN National SCANs Skills Threaded Case Studies (TCS) Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 7 7 CCNP Curriculum Cisco Certified Network Professional • CCNP 1: Advanced routing Advanced routing Connecting routers in LANs, WANs • CCNP 2: Remote access Connect, configure, and troubleshoot the various elements of a remote network in a WAN environment • CCNP 3: Multi-layer switching Build and manage high-speed Ethernet networks Introduction to multi-layer switching technology Manage traffic traversing the network • CCNP 4: Network troubleshooting Troubleshooting networks Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 8 8 Fundamentals of Network Security • Introduction to Network Security and overall security processes • Covers 2 CQS Firewall Exams: Securing Cisco IOS Networks (SECUR, formerly MCNS) Cisco Secure PIX Firewall Advanced (CSPFA) • Also aligned with CompTIA Security+ objectives • Prerequisite: Completion of CCNA 4 or CCNA certification Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 9 9 Fundamentals of Wireless LANs • Introduction to Wireless LANs and technology • Aligned with Cisco Wireless LAN support Specialist certification • Prerequisite: Completion of CCNA 2 or CCNA certification Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 10 10 John Morgridge says ... "Companies looked at replicating what we had created and decided that we'd done it better than they ever could. Now those companies are partnering with us to deliver IT skills through the Networking Academy program." John Morgridge, Chairman Of The Board, Cisco Systems Inc. Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 11 11 Fundamentals of Voice and Data Cabling • Sponsored by Panduit Corporation • Students will develop skills in reading network design documentation, part list set up and purchase, pulling and mounting cable, cable management, choosing wiring closets and patch panel installation and termination, as well as installing jacks and cable testing • This course, along with additional course materials, will help prepare students to take the BICSI Registered Installer, Level I exam Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 12 12 IT Essentials I: PC Hardware and Software • Sponsored by Hewlett-Packard • An excellent introduction to Information Technology that includes an overview of IT, math for the digital age, intro to networking, PC maintenance, safety and troubleshooting. This course provides an in-depth exposure to personal computer hardware, and desktop operating systems. • Prepares students for CompTIA’s A+ certification exam Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 13 This course is an excellent introduction to Information Technology for the novice technical student. We are recommending this as a pre-cursor to all of the other curriculum we are offering in the Academy program. 13 IT Essentials II: Network Operating Systems • Sponsored by Hewlett-Packard • Intensive introduction to multi-user, multi-tasking networking operating systems. • Hands-on, lab-oriented course overviews the characteristics of Linux and Windows NT, 2000, and XP operating systems. • Students will learn about installation procedures, security issues, back up procedures, and remote access • Along with IT Essentials I, this course prepares students for CompTIA Server+ • Along with Fundamentals of UNIX, this course prepares students for CompTIA Linux+ Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 14 A lab-based course designed to be an overview of Network Operating Systems. The course covers concepts in TCP/IP processes, and network administration. The student will learn the configuration of network services, including basic network security and troubleshooting. While the labs will focus on the Windows 2000 and Linux Operating Systems, the course materials provide an overview of other network operating systems as well. This course by itself does not lead to any certification. However, taking this course along with Fundamentals of UNIX vers. 2.0 will lead to Linux +. Also, we are adding additional server content to this course for its second release in January 2003 (vers. 2.0). By then taking IT Essentials I: PC Hardware and Software (vers. 2.0) along with version 2.0 of this course, students will be prepared for the Server + certification. Also, this course should help prepare students for CCNA. 14 Networking Academy Program The Cisco Networking Academy Program brings together a consortium of IT industry leaders to provide students with comprehensive Internet technology skills Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 15 15 Proven Platform for Student Learning • The Internet can be integrated reliably into curriculum • The Internet can empower teachers to improve student learning Curriculum • The Internet offers unprecedented opportunities to scale innovations in education Student Learning Instruction Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. Assessment 16 Educators and policymakers agree that student learning occurs best when highquality curriculum, instruction, and assessment are standards-based, aligned and reinforcing each other. The Cisco Networking Academy Program proves that: The Internet can be integrated reliably into curriculum The Internet can empower teachers to improve student learning The Internet offers unprecedented opportunities to scale innovations in education 16 Set in a Conducive Learning Environment Cisco Networking Academy courses are designed to give students the opportunity to gain real-world experience in an instructorled environment. Hands-On Instructor-Led Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. Lab-Intensive 17 The Cisco training model provides real-world experiences through hands-on lab exercises. Students learn how to install, operate, configure and manage secure networks and take what they learn back to their organizations. 17 Leverage Technology for Learning Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 18 As the Academy program expanded, Cisco needed a learning management system to deliver curriculum, instruction, and assessment to Academies everywhere. They created the Global Learning Network. The Cisco Networking Academy Program connects your institution to the leading innovator in global learning management systems. The GLN provides students with a personalized learning experience and instructors with the information they need to support each student in their class. The Networking Academy Data Center delivers rich, interactive media, proficiency reporting, and personalized feedback as dynamically generated Web pages. Educational Institutions deliver the curriculum and capture student assessments. These assessments are immediately available at the Networking Academy Data Center to help Cisco and Academy partners measure the effectiveness of the curriculum and instruction. The GLN operates on a scalable, reliable, redundant and secure network. It will support and scale as the Cisco Networking Academy Program continues to grow. Cisco and our partners can continue to develop new courses and material for existing courses. to deliver rich media at local area network speeds. The GLN represents the leading edge in using information technology to deliver hands-on instruction. 18 Local Academy in the Big Picture Academy Connection Cisco CATC (Cisco Academy Training Center) Regional Academy Local Academy Students Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 19 The Cisco Networking Academy Program is designed to be scalable and selfsustaining. Cisco Academy Training Centers (CATCs) support and train instructors at up to 30 Regional Academies. Regional Academies recruit, train, and support up to 10 Local Academies. Local Academies have certified instructors who teach students in Academy Labs. The Academy Connection web site connects all of these groups together and creates a virtual community. Every user (students, instructors, and program administrators) has a unique login and access to the tools and information they need for the program. In addition, the Academy Connection serves as a learning management system where curriculum and assessment is delivered. [POINT OUT WHERE YOUR ORGANIZATION FITS IN THE SCHEME.] 19 Quality Support for Instructors •Cisco Certified Academy Instructor Program (CCAI) •Technical and pedagogical training •Assessment data and real time feedback •Academy Connection Community •Rapid dissemination of best practices Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 20 Key Differentiator The success of the Cisco Networking Academy Program depends on each instructor supports students in Academy labs. The Academy Program offers unparalleled support and resources for instructors All instructors must pass the certification exams for the courses they teach and participate in the Cisco Certified Academy Instructor program (CCAI). Instructors receive technical and pedagogical training at Regional Academies or CATCs. Some instructors have an education background and others are more technical and need to learn classroom management techniques. On-going, embedded assessment, means that students are constantly evaluating their progress. Instructors can see which students understand which concepts and adjust accordingly. They can move more quickly through material or slow down and offer additional exercises to improve retention. Online resources include best practices videos where actual instructors share techniques. Resources include alternative explanations and different methods for teaching complex ideas. Instructors join an international community of educators. They share technical expertise, teaching talent, and dedication to innovative e-learning models. 20 Benefits of the Academy Program • IT career preparation • Industry-recognized certification • By educators for educators • Curriculum at no cost • Assessment and grade book tools • Online support and training • Career Connection Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 21 The Cisco Networking Academy Program can help your organization prepare students for meaningful careers. High quality curricula prepares students for several career paths as well as industry-recognized certifications, a passport to the global job market. Created by educators, for educators, Cisco offers the curriculum at no cost to notfor-profit educational institutions. More than 10,000 Academies are using the assessment and grade book tools that are embedded in the program. More than 20,000 instructors tap into online support and Academy training for professional and personal development. The career connection helps your organization connect students and graduates to work opportunities. 21 Benefits for Students • Rigorous course curriculum, learn in labs using the latest technology • Know how you are doing as you go, and review challenging concepts • Both independent study and personalized instruction • Experienced, certified instructors • Hands-on experience in labs working with others • Route to industry certification Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 22 Students in the Academy program learn from curriculum delivered through the Global Learning Network. Unlike a text book, the curriculum is updated regularly with the latest technology and improvements. Students with different learning styles have access to several modes of explanation. Students receive feedback through comprehensive assessments where they apply their skills. They discover what they’ve learned and what they need to review. The Academy program also has a significant hands-on component where students apply what they learn. They build and troubleshoot real networks with access to Cisco Trained Instructors as needed. Encourages teamwork and enhances problem solving abilities. Students graduate from the program with a marketable skill that has been tested and evaluated prior to their first day on the job. CertCities ranked the Cisco Academy Networking Program best overall certification program in August 2002. 22 Links to the workplace E-Learning Classroom Workplace Placement Workplace Learning Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 23 Skilled employees in this Internet Economy go through a training life cycle Traditionally, the cycle begins in a classroom where students are introduced to the fundamentals. Once they complete the necessary courses they are placed in jobs. For many, this first job is where the most valuable learning takes place. This process is too inefficient and costly in today’s workplace. Cisco believes in the benefits of early Workplace Learning. In our model, students begin in the classroom through industry-standardized content. But learning doesn’t stop there. While students are enrolled in school or a training center, they also spend time in real work-site settings, being introduced to a company’s culture and applying their technical knowledge to real work problems through internships, jobshadowing and on-site visits. Once students are placed in full-time jobs, they are both knowledgeable and experienced. Moreover, they understand the importance of lifelong learning and seek out access to the resources necessary to stay on top. 23 24 Global E-Learning Laboratory 35,000 Online Tests Daily 10,000+ Academies, 152 Countries 25,000+ Instructors 473,000 Participating Students 223,000+ Graduates 9 Languages Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 25 [UPDATE STATISTICS BY CHECKING http://cisco.netacad.net] Today, the Cisco Networking Academy Program is a global e-learning laboratory with more than 10,000 Academies in 150 countries. It is changing the way people learn by applying the Internet to the challenges of education. Academy students learn anytime, anywhere, at their own pace, and in 9 different languages. What do we mean by laboratory? Academy students complete 35,000 online tests daily. Cisco uses testing results to dynamically update and improve curriculum. We are discovering what works in online, multi-media delivery, face-to-face instruction, and hands on experience. 25 EUROPE Academy Stats •2,902 Academies •49 Countries •137,758+ Students Participating •40,000+ Graduates Europe Last updated: 23/02/2004 Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 26 This map is constantly changing. For the latest version, please visit Networking Academy site at: http://cisco.netacad.net List of participating countries in Europe: 1 Albania 2 Andorra 3 Armenia 4 Austria 5 Azerbaijan 6 Belgium 7 Bosnia and Herzegovina 8 Bulgaria 9 Croatia 10 Cyprus 11 Czech Republic 12 Denmark 13 Estonia 14 Finland 15 France 16 Georgia 17 Germany 18 Greece 26 0 - Europe ating Academies Kingdom ands 586 313 292 238 178 129 125 110 109 83 Participating Stud 1. United Kingdom 2. Germany 3. Netherlands 4. Poland 5. Spain 6. France 7. Austria 8. Italy 9. Finland 10.Sweden © 2001, Cisco Systems, Inc. All rights reserved. 27 Equalizing Opportunity • 90 Academies established in 32 of the Least Developed Countries • Women increasingly enroll in Academy classes and complete courses • Academies established in poor communities with high minority populations • Students with learning disabilities find multimedia alternatives help them keep pace Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 28 E-learning, the combination of the Internet and education, eliminates barriers of time, distance and socioeconomic status. The Academy is crossing Digital Divides around the world by establishing Academies in disadvantaged regions and recruiting target populations. Cisco is not alone and our partners make key initiatives possible: The LDC initiative partners with international development organizations and has established 90 Academies in 32 of the world’s poorest countries. The Gender initiative supports the recruitment and retention of women at all Academies. An Academy in the country of Jordan is helping women gain economic independence. Academies have been established in economically disadvantaged regions with attention to recruitment and retention of minority groups. Curriculum supports learning for persons with disabilities. 28 Partnerships Around the World Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 29 29 Bridging the Digital Divide Non-Traditional Locations Prisons, Unemployed, Juvenile Detention Centers, Housing Projects, Homeless Shelters Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 30 In conjunction with the Empowerment Zones and Native American Communities, Academies are also in: 11 Historically Black Colleges 75 Hispanic Serving Institution 30 Philanthropic and Business Leader • Cisco creates social and economic value • The Academy proves that information technology is changing education • Global partners combine social mission with business objectives Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 31 Cisco has become a recognized philanthropic and business leader. A Harvard Business Review case study found that the Academy Program created social and economic value through philanthropy. National Research Council Case Study examined the Cisco Networking Academy Program to identify the potential for information technology to contribute to improvements in education. Boston College/Ford Foundation Case Study examined 100 companies and cited Cisco among 7 companies for marrying their social mission to their business mission. 31 Lives Changed… Ordinary People, Extraordinary Stories Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 32 The Cisco Networking Academy Program is making a difference in the lives of men and women. (From upper left, going clockwise): Carlos Fraga, married father of 2 girls, attended the full-time 6 month Academy at Borough of Manhattan Community College (BMCC) in New York City. Now a network manager in New York City. Karvika Thapa of Nepal attended a Cisco Networking Academy at the Kathmandu College of Management to become a systems analyst to help her country. These Indians in Columbia had to walk down the mountain to attend their Academy. Guerilla fighting interrupted their attendance for a while, but their government was able to re-establish the Academy, so that these students could work toward improving their village near Santa Marta. Bottom left: Beth Murora worked for the Women’s Commission in Rwanda and believed that she needed to learn more about Information Communications to best improve the lives of women in her country. While attending the 6 month residential Academy in Addis Ababa, Ethiopia, sponsored by the United Nations Economic Commission for Africa (UNECA), Beth gave birth to twin daughters. Her mother-in-law came to support her so that she could finish her courses at the Academy before returning to her job in Rwanda. Kasey Coleman is a junior at the Massachusetts Institute of Technology (MIT) in the U.S. pursuing biomedical technology. Taking 1 semester at the Academy in her high school as a senior helped her understand the impact of technology on the medical field. This is the first graduating class of the UNECA Academy in Ethiopia. 32 Student Success “We want to stand at the same level as the rest of the world in terms of technology. The network enables us to finally have a close relationship with the industrialized countries and become aware of the advantages of Information Technology.” Zakia Moradi, Student, Afghanistan Presentation_ID "What matters is the desire to take on a challenge, to keep learning more and more, and to become a Good professional. If you like those things, then you'll like this program.“ Jordan Katzarow, 14, Student, Bulgaria © 2001, Cisco Systems, Inc. All rights reserved. 33 (From upper left, going clockwise): Carlos Fraga, married father of 2 girls, attended the full-time 6 month Academy at Borough of Manhattan Community College (BMCC) in New York City. Now a network manager in New York City. Karvika Thapa of Nepal attended a Cisco Networking Academy at the Kathmandu College of Management to become a systems analyst to help her country. These Indians in Columbia had to walk down the mountain to attend their Academy. Guerilla fighting interrupted their attendance for a while, but their government was able to re-establish the Academy, so that these students could work toward improving their village near Santa Marta. Bottom left: Beth Murora worked for the Women’s Commission in Rwanda and believed that she needed to learn more about Information Communications to best improve the lives of women in her country. While attending the 6 month residential Academy in Addis Ababa, Ethiopia, sponsored by the United Nations Economic Commission for Africa (UNECA), Beth gave birth to twin daughters. Her mother-in-law came to support her so that she could finish her courses at the Academy before returning to her job in Rwanda. Kasey Coleman is a junior at the Massachusetts Institute of Technology (MIT) in the U.S. pursuing biomedical technology. Taking 1 semester at the Academy in her high school as a senior helped her understand the impact of technology on the medical field. This is the first graduating class of the UNECA Academy in Ethiopia. 33 Lives Changed •“My job was to find out what people were good at, let them do it, and let them grow.” •“I realized that by integrating the Academy Program, our college could produce students who would be globally competitive.” •“In a country like Zambia, the Academy program is fundamental in improving people’s lives.” Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 34 In rural South Dakota, Sisseton Wahpeton Community College, a tribally chartered institution, established a Cisco Networking Academy to build a workforce of IT professionals to fulfill the ongoing and future technology requirements of the college and community. By redefining working relationships between academic and administrative computing, the college has successfully maximized their limited technology workforce while also providing a better learning experience for their students. Lorna Ducoy is the Dean of a College of Computer Science at University of Cagayan de Oro in the Philippines. She introduced the Cisco Networking Academy Program and built a networking laboratory filled with the very latest networking and computer equipment. She has built her whole career and a future for her students through education, technology, and the Cisco Networking Academy Program. A lecturer in computer sciences at the University of Zambia, Barbara Munyati facilitated the university’s application to become an Academy. She spends her free time as an instructor teaching students and in-transition workers. She is dedicated to the empowerment of women in Zambia and is the country’s first woman PhD in computer science. 34 Does Your Organization Qualify? •Not-for-profit educational institution •Instructor available for training •Dedicated classroom •Funds to purchase Academy Lab bundle •3:1 student to networked computer ratio •Server to download free curriculum from Internet Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. © 2003, 35 Eligible organizations include secondary schools, community colleges, universities, and other institutions with education as a primary mission. Academies commit space and people to the program in exchange for access to the curriculum, equipment discounts, and instructor support. Instructors must attend training sessions and pass certification exams ahead of their students. Academies have a dedicated lab where students can review curriculum and perform hands-on exercises with lab equipment. Budget or grant funds available to purchase the Academy Lab bundle At least a 3:1 student to computer ratio (1:1 is preferred) in the lab with sufficient network connections Server and network to download and offer free curriculum Academies are responsible for recruiting students. 35 Internet and Education “ The two great equalizers in life are the Internet and education. John Chambers CEO, Cisco Systems Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. ” 36 The Internet has opened up a huge amount of opportunities and many of which have opened doors for those seeking a better education. 36 Contact info http://cisco.com/edu/emea Nicolai Sandu Academy Manager Central & Eastern Europe Cisco Systems World Trade Center 10, Montreal Square, Entr. D, 1st Floor, 011469 Bucharest, 1 Romania Tel: +40 21 202 9345 Fax: +40 21 224 1877 Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 37 37