Internal Alignment STRATEGIC POLICIES ALIGNMENT COMPETITIVENESS CONTRIBUTORS TECHNIQUES Work Descriptions Analysis Market Surveys Definitions Seniority Based STRATEGIC OBJECTIVES Evaluation/ INTERNAL Certification STRUCTURE Policy Lines Performance Based Merit Guidelines PAY STRUCTURE INCENTIVE PROGRAMS EFFICIENCY Performance Quality Customers Stockholders Costs FAIRNESS ADMINISTRATION Planning Budgeting Communication EVALUATION (Milkovich, Newman, & Gerhart, 2011) COMPLIANCE Internal alignment, often called internal equity, refers to the pay relationships among different jobs/skills/competencies within a single organization. (Milkovich, Newman, & Gerhart, 2011, p. 69) Consequences of an Internally Aligned Structure Undertake training Increase experience Pay structure Reduce turnover Facilitate career progression Facilitate performance Reduce pay-related grievances Reduce pay-related work stoppages (Milkovich, Newman, & Gerhart, 2011, p. 86) Pay structure refers to the array of pay rates for different work or skills within a single organization. The number of levels, the differentials in pay between the levels, and the criteria used to determine those differences describe the structure. (Milkovich, Newman, & Gerhart, 2011, p. 69) Levels Pay structure is often hierarchical, based on: – Number of levels – Reporting relationships (Milkovich, Newman, & Gerhart, 2011) Differentials The pay differences between levels Pay is determined by: – Knowledge/ skills involved – Working conditions – Valued addition to the company Intention of these differentials: – To motivate people to strive for promotion to a higher-paying level (Milkovich, Newman, & Gerhart, 2011) Pay Structure 180 Engineer 160 140 Senior Engineer Systems Engineer Lead Engineer 120 100 80 60 40 20 0 Compensation (in thousands of $) (Milkovich & Newman, 2008) Advisor Engineer Consultant Engineer Guidance from the Evidence Equity theory: Fairness – Research suggests that employees judge fairness by multiple comparisons Comparing to jobs similar to their own at same employer Comparing their job to other jobs at same employer Comparing their jobs’ pay against external pay levels Comparing their pay for similar work at different time periods (Milkovich, Newman, & Gerhart, 2011) Equity Theory – Adams (1965) “Person” “Comparison Other” “Inputs” “Inputs” compared to “Outcomes” “Outcomes” A “social comparison” theory of motivation. Person compares his or her ratio of Inputs to Outcomes with the Inputs to Outcomes ratio for a Comparison Other. Ratios that are not “in balance” are perceived as inequitable and may trigger actions to redress the imbalance (Muchinsky, 2003) Perceived Equity of a Pay Structure MY PAY My qualifications My work performed My product value OTHERS’ PAY Their qualifications Their work performed Their product value (Milkovich & Newman, 2008) Guidance from the Evidence (cont.) Tournament theory: Motivation and performance – All players will play better in first tournament, where prize differentials are larger – Greater difference between an employee’s salary and the boss’s, harder he/she will work – Several studies have given rise to “winnertakes-all” – Does not directly address turnover (Milkovich, Newman, & Gerhart, 2011) (More) Guidance from the Evidence Impact of internal structures depends on CONTEXT in which they operate More hierarchical structures are related to greater performance when the work flow depends on individual contributors High performers quit less under more hierarchical systems when: Pay is based on performance rather than seniority When people have knowledge of the structure (Milkovich, Newman, & Gerhart, 2011) (More) Guidance from the Evidence (cont.) When close collaboration and sharing of knowledge are required, more egalitarian structures are related to greater performance (Milkovich, Newman, & Gerhart, 2011)