Capturing New Business Models and Revenues with Cisco Policy Suite Cisco Knowledge Network Ben Bleichman, Product Manager, Cisco Policy Suite Bob Smith, Product Manager, Cisco Policy Suite May 26, 2015 Agenda • Market Trends and Today’s Need for Policy • New Business Opportunities • Cisco Policy with Dynamic Orchestration • Cisco Access Policy Solution © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2 Cisco Policy Suite: Delivering Dynamic Services Network SON • Load Dynamic Policy User • • • • • Profile Services Segment Device Etc. • Existing services • OTT providers • New services Services Analytics Delivery optimization • Subscriber Id • QoS • Access Type • Time • Location • Etc. Session Gi LAN Core Network © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3 Global Mobile Data Traffic Drivers By 2019: Mobile Momentum Metrics More Mobile Users More Mobile Connections Faster Mobile Speeds More Mobile Video 2014 2019 4.3 Billion 5.2 Billion 2014 2019 7.4 Billion 11.5 Billion 2014 2019 1.7 Mbps 4.0 Mbps 2014 2019 55% of Traffic 72% of Traffic Source: Cisco VNI Global Mobile Data Traffic Forecast, 2014–2019 © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4 Global Mobile Device Growth by Type By 2019, M2M Devices will grow to 28% of devices, up from 7% 12 9% CAGR 2014–2019 Other Portable Devices (0.2%,0.2%) Tablets (1%,3%) Laptops (3%,2%) M2M (7%,28%) Smartphones (29%,40%) Non-Smartphones (61%,27%) 10 8 Billions of Devices 6 4 2 0 2014 2015 2016 2017 2018 2019 * Figures (n) refer to 2014, 2019 device share Source: Cisco VNI Global Mobile Data Traffic Forecast, 2014–2019 © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5 How Operators Capitalize on Mobile Growth Vertical Markets • Automotive • Internet of Everything • Healthcare Individual Services • Turbo boost • Freemium • Location-specific information • Parental control Policy Opportunities New Business Models • Enterprises/MVNOs • VoLTE/VoWi-Fi • Sponsored data © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6 Cisco Policy ready for vertical take off Orchestration Automation, provisioning and interworking of physical and virtual resources NFV Network functions and software running on any open standardsbased hardware SDN Separation of control and data plane Next-Gen Architecture Modular Platform Open environment © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7 Service Velocity Lets You Seize Your Opportunities New Service Time-to-Market • The market’s most rapid service innovation engine • Extensive library of use case plug-ins for instant rollout • Self-serve Policy Builder: new use cases without new code • Feature-based platform easily programmable for complex cases 3-6 Months 1-30 Days Cisco Policy Suite Legacy Policy © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8 Business Opportunities Congestion Management MVNO Connected Car © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9 Congestion-Aware Content Delivery Challenge: Unpredictable network congestion deters premium and on-demand quality of service (QoS) offers for high-bandwidth apps (such as gaming, video, enterprise apps) Ensure that the subscriber experience meets service expectations and entitlements Truly monetize QoS (for example, turbo boost, bandwidth on demand) Monetize exclusive and premium content (for example, NFL, Champions League, etc.) Market methods Tiered plans or Services Happy hour Turbo Boosts Default on / Speed Step Downs © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10 Schedule-based RAN Congestion Description: § Alleviate user plane network congestion § Provide all users a fair access to network bandwidth § Potential evolution to SON/Probe-based solution § Fair use policies § P2P BW Limits § § Video Optimization Heavy User Bandwidth Throttling Cisco Policy Suite Benefits: § Improved user experience § Prevent revenue erosion from subscriber churn § CAPEX savings from deferred capacity growth © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11 Service Providers are Connecting Cars “Connected cars will create new business models and provide opportunities for current businesses to greatly improve their service offerings.” Forbes, February 20, 2015 © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12 AT&T to Utilize Cisco Virtual Mobile Network Technology Within Its Connected Car Services "With this new software-driven mobile Internet solution incorporated in to our offerings, we can help to provide auto makers with advanced connected car services that give consumers more real-time communications services that positively impact the driving experience.” Cameron Coursey, Vice President, Product Development and Operations, Internet of Things, AT&T © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13 MVNOs are Thriving Worldwide MVNO connection forecast by subregion, 2013-19 • • • In 2019, MVNOs will account for 3.7% of global mobile subscribers 43% CAGR from 2014–19 in Oceania, Eastern & SouthEastern Asia Japan predicted to be within top 5 countries with the highest ARPU for MVNO in 2019 350,000 Africa 300,000 Middle East 250,000 200,000 Oceania, Eastern & South-Eastern Asia Central & Southern Asia Eastern Europe 43% CAGR 150,000 Western Europe 100,000 Latin America & the Caribbean North America 50,000 2013 2014 2015 2016 2017 2018 2019 Source: “MVNO Outlook: 2014–19” Ovum, Oct’14 © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14 Case Study: K-Opticom Mineo Service Operator Challenge Build a system with flexibility for subscriber services Be attentive to each user’s needs, providing and managing customized plans § Ensure precise management of its many plans and services § § Solution § Cisco Policy Suite with Cisco ASR 5000 Benefit § Can now offer a broad range of useful services to Mineo customers, including rollover unused data, family plans § Network resources available on demand § Future plans: 1M users while being attentive to each user’s needs “Cisco Policy Suite is providing the environment which we can serve the customer in the very best way” - Yoshihiro Matsumoto, General Manager, Technology Planning and Development Group, K-Opticom © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15 Cisco Policy with Dynamic Orchestration © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16 Cisco Policy Suite NFV Evolution Today CPS 7.5 2010 Tomorrow CPS 8.x Virtualized QPS NFV CPS • Virtualized Solution – no bare metal deployments - VMware • Leverage standards-based orchestration tools to provision the VMs • VM Orchestration Framework • Automated installation • KVM/Openstack • Elasticity based on system KPIs • NFV/Dynamic Orchestration • Cisco Telco Cloud Manager Integration • Auto-Install/Start/Monitor • Orchestration API • Elasticity TPS Scale Up/Down © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Virtualized today with Dynamic Orchestration 17 Cisco Policy Suite NFV/Orchestration OSS/BSS NFV-O “Top Level” Orchestrator NSO • 3GPP NFV Compliant (ETSI NFV 002) • KVM/Openstack and VMware support • CTCM (Tail-f) Control Center CPS Cluster Manager Policy Director Policy Server Session Manager Policy Director Policy Server Session Manager VNFM (Cisco Telco Cloud Manager) • CPS PCRF VNF Network and Compute OpenStack, VMware (VIM) • Default NFVM – Shipped with CPS product • Orchestrates QPS VMs – compute, memory, network and storage • Handles lifecycle events: tracks VM health and key KPIs • Elasticity – auto scales VMs based on hitting KPI thresholds • Consistent interface for the NFVO to instantiate the CPS and VPC Cisco Policy Manager (PCRF Client) • Policy Builder Configuration GUI • REST based service configuration APIs from Policy Builder or external provisioning system • SVN – used to publish VM configuration and software versions to available VM instances • OA&M: KPI Mgmt, Logging, SNMP © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18 Bring up a Cisco Policy Instance 1. The NFV-O receives a message from the OSS/BSS to instantiate a CPS, e.g. small, medium, large 2. NFV-O provisions a VNFM for CPS (uses OpenStack to create the VM and attaches to the network) 3. 4. 5. NFV-O calls an API on the CPS VNFM to instantiate the CPS, e.g. “medium” as well as the external networks that need to be reachable VNFM uses OpenStack to create the CPS VMs and attach to the various networks.vlans NFV-O pushes the service configuration to the VNFM for diameter peers, policy rules, etc. 6. VNFM applies this configuration to the various VNFs 7. CPS is ready for service Os-Nfvo NFV-O OSS/BSS Or-Vnfm CPS VMs CPS VMs Ve-Vnfm CTCM (VNFM) Vn-Nf Nfvo-i Nf-Vi VIM NFVI Vi-Vnfm (e.g. OpenStack) © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19 Virtual Policy – Why it helps new sectors.. Data sovereignty Ops Geo Separation of interests Departments / companies Features Global architectures Device Functionality Release cadence Payment SELECT Wi-FI? Access selection Device Entitlements Right SLA per customer Bill for machines SLA’s Industry sectors Different demands Security Redundancy Right model per customer © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20 Cisco Access Policy © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21 Access Network Selection Today A Source of Poor User Experience…and a Large Opportunity Device Driven Limited QOE awareness Wifi selection and login hassles Limited / no SP Operator controls / inputs …thus an opportunity for SP / MSO differentiation through QOE improvement while also achieving managed cellular offload © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22 Typical Network Selection Problems Signal Quality Ping-Pong Effect Signal quality alone does not guarantee user experience Mobile users constantly switching between Wi-Fi and 3G/4G Wi-Fi 3G/4G © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23 3GPP Solution Framework: ANDSF Operator Controlled, Client-Server Access Selection Mobile Network S14 IP Based Interface SP Controlled Selection Works over 3G, 4G, Wi-Fi Which networks are preferred for the SP Policies Per Flow Policies Per Time / Location Each IP flow can use a different available network Choose the network based on location, time of day, day of week, date, etc. In practice, a framework for an Always Best Connected User Experience that increases overall data usage and offloads 3G networks, and enables new SP monetisation plays © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24 APP Network Aware Access Policy • Personalized access policy in context of SP commercial data bundles. • Integratable to PCRF, SPR, Analytics/OSS, SON/ RAN ecosystem for full network awareness. • Build to scale for millions of sessions • Integration of device Analytics Wifi / RAN Analytics Cisco Wifi APs Security RA/CA Network Improved User Experience Focus on full device ecosystem / options Access selection based on link QoS Policy on the Device (eg Wifi Roaming service) Support for iOS and Android Open HTTP/XML Interface OMA-DM based S14 Flexible, optional extensions for value-added device client functions (GCM, APNS, device based analytics) Operator driven policy rules Interface SON PCRF/SPR/DBs Bring SP controls and presence onto subscriber devices, ensuring better QOE and new service offerings © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 25 High Level Architecture Mobile Network 2G/3G/4G Android / iOS ANDSF Client Mobile Network Public Wi-Fi Corporate Wi-Fi Public Networks are Unmanaged, may require VPN CPS 7.5 Access Selection Operator TelcoCloud CPS Internet CPS 7.5 Corporate Networks are Managed. Credentials may be sent from ANDSF Server GCM / APNS is used to send push notifications from Server to Device Cisco ASA Cisco ASA/ AnyConnect for VPN termination © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26 Access Selection Policies Overview • Location Based Access • Subscriber Profiling • Time Based Access • Personalized seamless login • Power Geo-Fence • Location Triggered Policy Pull • Wi-Fi Link Quality • Server Triggered Policy Push • Access Prioritization • • Smart Secure Wi-Fi Automated subscribers onboarding © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 27 North American MNO Adopts Cisco Policy Suite Enabling New Applications and Monetization Models Reseller / MVNO virtualized platform Connected Car (IoE) Enterprise Private Mobility OTT App Gateway Consumer PCRF (500M subs/ 1M TPS) © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 28 Policy Creates New Business Opportunities • Policy enables service innovation and velocity • New policy architecture with virtualization will create agility and scale • New business models and verticals enable operators to grow revenues www.cisco.com/go/mobilepolicy © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 29