LUBRICANTS Face-to-Face Lubricants Can Have a Huge Impact on the Operations of a Business site. Using their experience, they recommend the right products from Shell Lubricants portfolio for maximum benefits to save on Mr. Akhil Jha, Vice President Technical, (Lubricants) Shell India Markets Pvt. Ltd. total cost of lubrication, which includes total cost of lubricants, oil filters, manpower and other oil change related costs, as well as those coming from reduced downtime costs. Savings on Overhauling Cost: One of our customers was “By working closely with Off highway and Construction planning to overhaul the engines in two dump trucks. We fleet OEMs like Terex, Caterpillar, Komatsu, Tata, Demag, Sany, suggested an inspection of the engines using Shell Putzmeister, Schwing Stetter, Volvo; our lubricants specialists LubeVideoCheck. After the inspection, we found that one of the have developed a deep understanding of construction industry engines was still in top condition and did not need dismantling challenges. We can use our knowledge and experience to create and overhaul. Use of Shell LubeVideoCheck helped save time and a lubrication plan for construction customers and tailor our money. technology-leading products and services to help them meet the needs of their business”, says Mr. Akhil Jha, Vice President Technical, (Lubricants) Shell India Markets Pvt. Ltd in an interaction with CE&CR. CE&CR: Please explain how your products are useful in improving the performance of construction equipment? A.J: Shell Lubricants offers a wide range of products and services designed to reduce the process and equipmentownership costs by reducing unplanned equipment downtime, Extended Oil and Equipment Life: Customers are seeking to reduce equipment downtime by extending oil and equipment life. During scheduled maintenance, a construction company reported wear in its cranes’ main-boom-hoist gearboxes. We inspected the gears and recommended using Shell Omala S4 WE gear oil, which offers greater wear protection and extended oil life. The company reports annual savings of over $ 289,0001 associated with reduced parts replacement, labour costs and crane downtime. Reducing Operating Costs: Maximizing equipment availability extending oil and equipment life and lowering maintenance costs. is important for many construction companies. During a dam Equipment breakdown at a construction site can severely construction project, one company had to frequently replace compromise the project schedule and prevent customers from excavator bucket pins and bushes. Maintenance costs and earning revenue. In the construction industry, customers are unplanned downtime were escalating. Our experts assessed the constantly striving to meet deadlines; lower operating costs situation and recommended using Shell Gadus S3 V460D 2 and want to maximize equipment availability. Customers need grease, which performs well in water-contaminated a reliable lubricant supply for remote projects or increased environments. With the new grease, the company reports saving equipment availability, Shell Lubricants has a wide range of $3, 800, 0001 through a 28% reduction in operating cost. lubricants and services designed to meet these specific needs. We offer following services to our construction customers as These products can help them to reduce their process and value added service: equipment ownership costs by providing enhanced protection and - Shell LubeVideoCheck allows for assessment of internal engine efficiency, extended oil and equipment life. Using the right lubricants can significantly reduce costs by cutting unplanned equipment downtime, thereby lowering maintenance costs and increasing equipment life and availability as follows: Savings on Maintenance Cost: Shell field engineers make a thorough evaluation of equipments and oil usage at a customer’s 106 condition without the need for complete dismantling of the engine. - Shell LubeAnalyst tests the condition of your lubricant to monitor and track your equipment performance. - Shell LubeCoach provides relevant training on topics such as storage and handling of lubricants, lubricant cleanliness, lubrication, and the application of lubrication. CE&CR May 2014 LUBRICANTS - Shell LubeMatch is a 24/7 web based help service. One can go to customers are constantly striving to meet deadlines and lower the website and mention the equipment make and model; it will operating costs. Keeping this in mind, Shell has a wide range of give information on suitable lubricants, change frequency etc. lubricants and services designed to make a real difference to CE&CR: Please tell us about your products specifically the entire operation, which ensures reliable lubricant supply for for construction industry. What additional features make a lubricant suitable for Construction Industry A.J: Shell Lubricants’ Construction product portfolio includes: Heavy-duty Diesel Engine Oils - Shell Rimula R4: Unique, active technology for high power, modern engines. - Shell Rimula R3 X : Multi 4 : - For triple protection against remote projects and increased equipment availability. CE&CR: Please explain how your products provide true value for the money spend on them. A.J: Lubricants can have a huge impact on the operations of a business. Choosing, using and managing them correctly can bring significant rewards in terms of improved efficiency and profitability. Shell Lubricants are the right partner to choose because our product may be a little more expensive, but when you use them, it will give you value for money or saving which wear, deposits and heat in turbo and non-turbocharged is far more than what you spend. Over all what you save is engines. very high, which is very sensible in times of tough economic - Shell Rimula R2 CNG: Reliable Lubrication for CNG Engines. - Shell Rimula T3 : – Multi-grade engine oils recommended for Tata vehicles. Mobile Hydraulic Oils - Shell Tellus hydraulic fluids include extra-long-life synthetic technologies capable of up to four times standard life, through reliable products for less-demanding applications. - Shell Tellus S4 ME enhances hydraulic system efficiency with this advanced, synthetic, ashless fluid. Greases - The Shell Gadus Range has been developed to give you enhanced wear protection, long grease life and system efficiency. - Shell Gadus S3 v460 D is premium heavy-duty multipurpose grease for protection at high temperatures, under extreme pressure. - Shell Gadus S3 v460 is premium heavy-duty multipurpose grease with shock-load resistance, for protection at high temperatures, under extreme pressure. environment. Therefore, Shell Lubricants’ product is a more credible buy than going for a native product where you don’t know the value, you pay it and then you don’t have a benchmark. We can quantify, monitor and show the customer the value they have saved. We can help businesses reduce their total cost of equipment ownership by maximizing the value of using Shell Lubricants. Shell understands that in the construction industry the customers are constantly striving to meet deadlines and lower operating costs. Keeping this in mind, Shell has a wide range of lubricants and services designed to make a real difference to the entire operation which ensures reliable lubricant supply for remote projects and increased equipment availability. CE&CR: How eco-friendly are your products? A.J: Shell R&D and Technology centre mainly works for future products which will provide better fuel economy (Engine Oils) and better energy efficiency in industrial equipments (Gear oil and Hydraulic oils). We were one of the first energy companies to acknowledge the threat of climate change. We are calling for action by Transmission and Axle Oils governments, our industry and energy users. And we play a - The Shell Spirax Range helps keep transmission components leading role in demonstrating ways to manage CO2 responsibly. protected so that they can go on working efficiently. - Shell Spirax S6 GXME is ultimate synthetic manual transmission and gear oil for optimum protection and fuel efficiency. Shell understands that in the construction industry the CE&CR May 2014 Shell Lubricants continues to be a leader in the development of fuel-economy enhancing lubricants, providing real fuel savings that can help lower operation and maintenance costs. By increasing the ODI of Oil and Energy Efficiency of Oil (Industry)/ Fuel Economy of oil (Engine Oil) Shell protects the 107 LUBRICANTS environment by reducing the waste oils and improvement in recommendations or approvals across our product range. Shell energy conservation. experts work closely to analyze construction sector needs CE&CR: Please give us a brief on the application of your products in the construction industry? A.J: We are an international organization with experts in the lubrication of critical equipment based in more than 90 countries. This means that we can deliver consistent-quality heavy-duty products to the construction segments, for example: - engine oils – Shell Rimula Series and solve problems. They can provide and help to implement a lubrication plan designed to unlock each construction customer potential. We offer a wide range of lubricant-related services to help customer maximize the positive impact of lubricants on their operation. These services can include lubricant surveys and recommendations, inventory management, health and safety advice, and staff training. - mobile hydraulic oils – Shell Tellus Series - greases – Shell Gadus Series - transmission and axle oils- Shell Spirax Series By working closely with Off highway and Construction fleet OEMs like Terex, Caterpillar, Komatsu, Tata, Demag, Shell Lubricants continues to be a leader in the development of fuel-economy enhancing lubricants, providing real fuel savings that can help lower operation and maintenance costs. Sany, Putzmeister, Schwing Stetter, Volvo; our lubricants specialists have developed a deep understanding of construction industry challenges. We can use our knowledge and experience to create a lubrication plan for construction customers and tailor our technology leading products and services to help them meet the needs of their business. CE&CR: Tell us about your clientele from construction Industry A.J: Our clientele from construction industry includes: OEM: Schwing Stetter, Putzmeister, Sany, Sandvik, Komatsu, Terex, Scania. End Customers: Italian Thai, L&T ECC, Transtonnelstroy Afcons, Powermech, SEW, Balajee Infra Tech, Sadbhav Engineering, Versani Constructions, Dhansar Engineering, We have several examples of Demonstrated Value Records (DVR) in Construction sector where our customers have endorsed the savings they have realized by using Shell Lubricants products in construction equipments. CE&CR: Tell us about your service centres. A.J: We have a Shell business service centre in Chennai. The aim is to provide the Group with operational excellence through highlighting and utilizing process improvements and functional efficiencies as well as by leveraging economies of scale. Currently, the Chennai centre provides a wide range of finance, accounting and business services to Shell operating companies across several business sectors globally. The main focus in Chennai is on Finance Operations, which Mosmetro Chennai, Reliance Port and Terminals, Ashoka Build supports delivery of the global Finance functional plan. There is con, Gawar Construction etc. also a ‘Downstream India’ - Customer Services Team that handles CE&CR: What is the strength of your company? A.J: At Shell Lubricants, we are operating through a dedicated sector-wise approach in serving the industry. In the construction sector, we have a dedicated team responsible for handling key accounts, supported by Technical & Marketing team. In addition, we are also having support of VSE (VideoCheck Service Engineer) and LSE (Lubrication Service Engineer) in the field for carrying lubricant depot ordering within the country. The Business Service Centre (BSC Team) manages the centre facilities and supports business partners’ operations on site. There is a strong focus at SBSC on safety & well-being of staff and on its three core values: Compliance, Intervention & Respect. CE&CR: Tell us about your manufacturing facilities. A.J: We have a state-of-the-art lubricant oil blending plant out equipment inspection & provide hands-on advice on lubricant in Taloja near Mumbai. It is a robotized, environmentally safe applications. In addition, we have experts in Grease Application and spill-proof plant that has various quality and environment called Grease BDMs who, work closely with Lubricant Technical management systems certifications like ISO/TS 16949:2002 Advisors (LTA) in the field to provide expert advice & technical certificates. It is considered to be among the finest lube-oil solutions on grease applications. blending plants in Asia, manufacturing a range of Shell Lubricant We have over 3,000 equipment manufacturer 108 products for the automotive and industrial sectors. CE&CR May 2014