CORK UNIVERSTIY HOSPITAL – Cardiac Renal Centre Coronary Care Unit (CCU) ORIENTATION BOOKLET FOR PRE-REGISTRATION NURSING STUDENTS 2013 This Booklet is to be read in conjunction with the following guidelines:- Supernumerary Students CUH Group Practice Placement Booklet for BSc. General Nursing Students CUH Group Practice Placement Booklet for BSc Children’s & General (Integrated) Pathway Students (You can locate a copy of these books in the BSc. Nursing Students on UCC Website) STUDENT NAME:- PRECEPTOR:- ASSOCIATE PRECEPTOR:- MISSION STATEMENT The Cork University Hospital group is committed to providing high quality care for those we serve with a focus on clinical excellence, patient safety and continuous improvement through clinical education and research. 1 WARD AND PATIENT RELATED INFORMATION WELCOME NOTE Welcome to CCU we hope you enjoy your allocation with us. This booklet has been complied to assist you during your placement on CCU. This booklet will be reviewed annually to ensure that the information is current and accurate. The information provided in this booklet is not exhaustive. If you have any questions please direct them to the Clinical Nurse Manager, your Preceptor, Nursing Staff or the Clinical Placement Co-ordinator. CCU is an acute medical ward and it specialises in Cardiology. The main aim of this clinical placement is to link the theory you learned in the classroom to nursing practice. It is recommended that you observe and participate in the delivery of individualised and holistic patient care with your allocated preceptor. It is suggested that you reflect on practice at the end of each shift to enhance your learning experience. UNIT PHILOSOPHY TBC WARD PROFILE CCU is an 8 bedded unit. Patients are admitted to the unit via the emergency department, cardiac catheterisation laboratory (cardiac catheterisation laboratory) or transferred from another ward or hospital with various cardiac problems, requiring specialist cardiac treatment, intervention and care. The nursing complement comprises of an Assistant Director of Nursing (ADON), Clinical Nurse Manager (CNM) 2, CNM 1, registered general nurses and supernumerary students (2nd & 3rd Year students). The educational background of the registered nurses varies from post-registration certificates, Diploma in Nursing, BSc. Nursing Degree and Postgraduate Diploma in Cardiac and Intensive Care Nursing, Postgraduate Nursing Students undertaking the Higher Diploma in Intensive and Critical Care. Internal Rotation of staff may occur between Cath.lab., 3D Ward, the Step down Unit and CCU. GEOGRAPHY OF UNIT Unit Location CCU is situated on level 3 of the Cardiac Renal Centre. Access is via the main front door of Cork University Hospital which is located on Level 1. At the main reception desk turn right, go through double doors and take the public lift to level 3. On exiting the lift turn left and proceed straight ahead, entrance to CCU is on the right. Rooms There are 8 single rooms with individual intensive cardiac monitored beds in CCU. Rooms 1 and 8 are ensuite. 2 Staff Base The staff base is located in the centre of the unit. The staff base extends to incorporate the ward clerk at the visitors access point to the unit. The telemetry monitors are also positioned at the staff base Other services located at the staff base include: The fire panel A pneumatic shoot for the transportation of clinical samples directly to the laboratory. One of the cardiac resuscitation trolleys is also stored here. The team room is located directly behind the staff base. The clean utility is located directly behind the staff base. It is here that sterile stores are kept using the Kan ban system. All medications and schedule II drugs are stored in this utility room. To the right of the staff base on the right hand side of the corridor is: Linen Bay and fire extinguishers Equipment Sore Dirty Utility which contains bedpan washer, macerator and hazardous waste storage cabinet. General store Entrance and exit for staff To the left of the staff base on left side of the corridor is: Staff Toilet facilities Patients bathroom Fire extinguishers Staff Rest room Medical staff Office Staff entrance to Step Down Unit At the end of the CCU there is a radiology protected procedure room and the CNM office. Emergenc y Equipment Resuscitation Trolleys x 2 Suction Machine One trolley is at the Staff Base 2 n d trolley located adjacent to staff WC on entry to the CCU. All bed spaces have access to wall suction Suction available on resuscitation trolleys NURSING CARE DELIVERY SYSTEM The Clinical Nurse Manager (CNM) or Nurse-in-Charge co-ordinates the overall running of the unit. The registered Nurses take responsibility for the delivery of direct patient care i.e. patient allocation. The registered Nurses take responsibility for the delivery of direct patient care i.e. patient allocation. Patient allocation is dependant on patient acuity. A registered nurse will be delegated responsibility for monitoring the telemetry system. Telemetry is a sophisticated monitoring system that enables staff to continuously monitor patients' heart rhythm, even as they move around the unit and hospital. Patients wear a portable transmitter that links to a bank of monitors at the nurses’ station. 3 ETIQUETTE TOWARDS CLIENTS All patients are to be referred to as Mr./Mrs./Miss unless the patient requests otherwise as per hospital policy. SAFETY, HEALTH AND WELFARE IN THE CLINICAL AREA For further information please refer to the practice placement guidelines MANUAL HANDLING OF PATIENTS Aids available on ward CCU Include Hoist (shared with step down unit) Located in equipment room Roller Slide Located in CCU equipment store room Maxi Slides Located in CCU equipment store room It is the responsibility of each Nurse to use the available manual handling and lifting aids available on each ward. FIRE SAFETY For further information on fire prevention please refer to your practice placement booklet. Fire Panel Adjacent to ward clerk/reception desk, CCU 12 at nursing base Fire Blanket In pantry (CCU -24) and staff rest (CCU -12) Refuge point and dry riser Located outside CCU in step down unit opposite ward pantry through double doors at CRC – 3 - 108 Fire Extinguisher Located opposite fire point 2, beside patient shower/WC 3 – CCU -19,Across from ward pantry (entry to procedure room), beside linen bay, on back corridor opposite double doors to CCU (opposite patient lifts) Exit Doors Leave via back corridor leading to patient lifts, turn right through double doors and down the stairs and exit to the road outside the building. Proceed to refuge point CRC3 – 108 through the double doors down the stairs and exit onto the road outside building, Exit via main entrance to CCU turn left to visitor lifts, turn right and continue to link corridor to 3B continue down back stairs to ground level and exit onto outside. Fire Doors Main entrance to CCU Equipment store General stores Dirty utility Double doors between CCU and step down unit Staff rest Ward pantry Double doors leading from CCU to back corridor across from patient lifts Fire Plan for CCU Displayed in CCU behind nursing base 4 PATIENT DOCUMENTATION PATIENT PERSONAL PROFILE DOCUMENT The patient personal profile document contains information regarding the patient and their medical/surgical history, obtained by the nurse on admission. Assessment is based on Roper, Logan and Tierney’s Activities of Daily Living (ADL). It also includes a discharge planning section, multi-disciplinary team involvement, investigations and a signature and initials log. N.B. All Patients on admission to CCU must have a Waterlow Score, and a Body Mass Index documented in their Patient Profile Document. Complete the trigger questions in the Personal Cleansing and Dressing section and the Eating and Drinking section of the patient profile document to ascertain if a Nutritional Assessment and an Oral Hygiene assessment are required. Remember to open core care plans where indicated through your ADL assessment. IMPORTANT CONSIDERATIONS WHEN DOCUMENTING PATIENT CARE It is advised that students read the Recording Clinical Practice Guidelines 2002 issued by An Bord Altranais before clinical placement. Student Nurses record keeping should be monitored by the preceptor or supervising nurse. Entries should be co- signed by a registered nurse. Abbreviations should only be used as per National Hospitals Office Guidelines (2007). Time of entries should be the 24 hour clock. 5 LEARNING OUTCOMES TO BE ACHIEVED ON CCU EDUCATION RESOURCES The CPC and preceptor during your ward orientation will direct you to the available learning resources on CCU e.g. Clinical Staff, Educational Folders on Computer in team room, patient information leaflets, Royal Marsden, Nursing Text Books, BNF etc. It is advisable that you revisit the anatomy and physiology of the cardiac systems. In addition, develop an understanding of and participate at your level of learning in the following: Admission of a patient including activating appropriate care plans Assessment of activities of daily living in Patient Profile Document BMI Waterlow score Oral Care Trigger Questions Nutrition Trigger Questions Urinalysis (obtaining, performing and interpreting results) Taking and recording of patients’ vital signs. Reporting abnormalities The taking and recording of vital signs should be utilised as an opportunity for carrying out a holistic patient assessment where students and staff share responsibilities, skills and knowledge. If assessment of patient was not possible (e.g. patient was at x-ray) the student must inform named nurse and check observations of the patients return Manual and automated blood pressure Temperature Respirations Manual pulse Pulse oximetry for Oxygen saturations Capillary blood glucose monitoring Fluid balance Accurately completing and updating Intake -both intravenously and oral fluids Accurately completing and updating Output - consider catheter drainage, patients’ mobilising out to toilet Consider patients’ fasting-nil per mouth Consider patients’ on fluid restrictions Consider wound, naso-gastric drainage and vomitus Total fluid balance every 12 and 24 hours Recognise and report abnormalities/changes Medications Ascertain patient allergies; drug, food, dressings, latex. Consider the drug, route, purpose, dose, indications, contra-indications and side effects Be aware of the safe practices in relation to medication administration and the storage of medications, including Schedule 2 medications Participate in medication administration under direct supervision of Registered Nurse Observe and report any abnormalities to intravenous access sites Observe the checking process for blood/blood products 6 Personal Cleansing and Dressing Assess patients’ level of dependence/independence Assist patient as necessary Promote patients’ independence Ensure privacy and dignity for the patient Prepare environment and gather necessary equipment and products Assess the patients’ skin integrity Use this opportunity to talk and develop therapeutic relationship with the patient Eating and Drinking Assess patients’ level of dependence/independence Assist patient as necessary Promote patients’ independence Complete food chart Consider patients’ food preferences and diet restrictions eg. Low salt, diabetic diet Ensure instructions from Multidisciplinary team, for e.g., Clinical Nutritionalists and Occupational Therapist are carried out for e.g., weekly weights, high calorie high protein drinks and use of eating aids. Elimination Assess patients’ level of dependence/independence Assist patient as necessary Promote patients’ independence Catheter care, stoma care Daily recording of patients’ bowel patterns-reporting abnormalities Collect samples, performing tests and sending samples to appropriate laboratory Pre-procedure nursing care Ensure patients are prepared for their procedures and that the CUH pre-operative checklist is completed if required (patient going to theatre department from CCU). – ensure patient has had shower/bed bath, gown, TEDS, name band, has been fasting if appropriate, Establish the patient has made an informed consent Ensure patients medical notes and x-rays are available to accompany patient Ensure patient has been given pre & post procedure education and has been given an opportunity to express any worries or anxieties Prepare the patients bed space to receive patient post procedure – make post operative bed, ensure oxygen and suction are present and functioning, have drip stand and infusion pump beside bed, catheter stand if required. Post – procedure nursing care If necessary, take the emergency bag containing the necessary equipment with you when collecting patient under supervision of Registered Nurse. It is essential that you are familiar with this equipment Collect patient from cardiac catheterisation laboratory / x-ray department etc. ensuring that you have obtained the necessary information: what procedure was performed and any complications what anaesthetic (local, sedation), analgesia or any other medications patient received volume and type of intravenous fluids or blood/blood products received determine if patients vital signs within normal limits – is patient requiring oxygen and if so what percentage? 7 what wound/drains does the patient have – is there any ooze or haemorrhage from the wounds/drains are there any specific post procedure instructions Assist patient into bed using pat slide Nurse patient in appropriate position taking into account any specific post procedure instructions Monitor vitals signs, observe wounds/drains Complete pain assessment and administer analgesia as prescribed under direct supervision of registered nurse and monitor side effects Administer anti-emetics as prescribed under direct supervision of registered nurse, if patient is experiencing nausea/vomiting Monitor patients urinary output – provide bedpan/urinal, assist patient to mobilise out to toilet (if appropriate) or measure catheter drainage Monitor and update fluid balance Assist patient with oral care needs and oral fluids/diet when patient is able to tolerate same Discharge Planning Recognise the importance of discharge planning on and during admission Liaise with appropriate personnel, for e.g., Discharge Co-ordinator, Public Health Nurse and General Practitioner Ensure discharge section of patient profile document is fully completed Complete transfer form if being transferred to ward within CUH Handover Report Nursing students should document all nursing care given Students’ must avail of all opportunities to give report on patients’ in their section Patient Diagnosis / Procedures / Tests Cardiac Procedures/Tests Myocardial Infarction Echo Coronary Artery Disease ECG Angina & unstable angina Exercise Stress Test Atrial fibrillation Percurtaneous Transluminal Coronary angiogram / angioplasty / Pulmonary oedema stent insertion Congested cardiac failure Cardioversion Complete Heart Block Blood levels – troponin levels, cardiac Supraventricular tachycardia enzymes (SVT) Ventricular tachycardia / fibrillation (VT/VF) Student must participate in maintaining a safe, clean environment for patients and for colleagues Students should be able to discuss the rationale for all nursing interventions undertaken These learning opportunities are not an exhaustive list, and students’ are encouraged to avail of any other opportunities which may arise. 8 PRECEPTOR/ ASSOCIATE PRECEPTOR ALLOCATION The Student Nurse is allocated to a Preceptor on commencing placement. If the Preceptor is not on duty or absent then the Clinical Nurse Manager (CNM), Nurse-in-Charge or the Clinical Placement Co-ordinator (CPC) will allocate the student to an associate preceptor. The student will actively participate in assessing, planning, implementing and evaluating nursing care under the supervision of the preceptor. STUDENT ASSESSMENT AND CPC ROLE STUDENT ASSESSMENT AND IMPORTANT CRITERIA Students should review their Clinical Learning Outcome (CLO)/Competency books prior to commencing clinical placement. On commencing the placement it is expected that students can identify what they would like to achieve. The CPC will offer advice on what CLOs/Competencies are achievable in each clinical area. The CLO/Competency Booklet must be available for review every day on placement. It is the responsibility of the student to arrange suitable interview times with the preceptor. N.B. The student must have reflective notes written prior to scheduled interview with their preceptor. Reflective notes form part of the assessment/interview. The CPC should be contacted as soon as possible if there is a possibility that outcomes may not be achieved. CPC ROLE Support and guide the pre-registration nursing students within CUH, CUMH, St. Finbarr’s Hospital, and External Mental Health sites. Assist in the creation and maintenance of a quality clinical environment that enhances nursing student’s clinical competence and knowledge. Provide support, guidance and act as a resource for clinical nursing staff and preceptors. Actively participate in practice development initiatives in conjunction with Clinical staff. Facilitate many working groups involved in practice development. CPC RECORD OF STUDENT PLACEMENT The CPC will document the initial and subsequent contact with the BSc Nursing Student for the duration of the practice placement. Significant issues and record of CPC interactions and agreements reached with student will be recorded. The student may ask or be asked to cosign the record. 9 PROFESSIONAL BEHAVIOUR Cork University Hospital (CUH) Group. BSc Programmes: Supernumerary Student Who to contact prior to and following absence on Clinical Placement At start of scheduled shift I contact the following personnel in relevant hospital: :::::::hhospitalhospitalrelevant hospitalfollowing personnel in must contact: CUH CUMH MGH SMOH SFH 1. Clinical Nurse 1. Clinical Midwife 1. Clinical Nurse 1. Clinical Nurse 1. Clinical Nurse Manager (CNM) Manager (CNM) / Manager (CNM) / Manager (CNM) Manager (CNM) / Nurse in charge Midwife in charge Nurse in charge / Nurse in charge / Nurse in charge 2. Link CPC / CPC Main Office 2. Link CPC / CPC Main Office. 2. CDC 2. CDC 2. Link CPC / CPC Main Office 3. Nursing Management Office Medical Certificates I forward Medical Certificate and or Fitness to Return to Resume Work Certificate to Allocations Office, UCC On return to placement – following absenteeism I report to: 1. Clinical Nurse Manager (CNM) / Nurse in charge 2. Link CPC, (Contact CDC if inrefer SMOH or MGH) *Please to Practice Placement Booklet for further details 3. CUH ALO, (telephone contact) Repayment of Clinical Hours 1. Hours may be repaid during placement if (cumulative) total of all absenteeism is less than 29 hours. Repayment of clinical hours must be negotiated with the ALO, CPC / CDC and CNM 2. When (cumulative) hours of all absenteeism during supernumerary placements exceeds 29 hours repayment occurs during the summer and is co-ordinated by the ALO CONTACTS Cork University Hospital CUH Mallow General Hospital MGH St Finbarr’s Hospital SFH Telephone Bleep Rose Hayes, Allocations Liaison Officer (ALO), General Nursing Programme CUH Bebhinn O’Sullivan, Allocations Liaison Officer (ALO), Integrated Children’s and General Nursing Programme CUH CUH Duty Office / Night Sisters Bleep CUH Clinical Placement Co-ordinators (CPC’s), Bleep CPC linked to relevant area Main CPC Office Fiona Willis, Clinical Development Co-ordinator (CDC), Mallow General Hospital (MGH) Nursing Management Office 021 – 4922072 691 021 – 4922060 702 021 – 4922108 021 – 4546400 703 Assistant Director of Nursing Office, St. Finbarr’s Hospital (SFH) 021 - 4923269 021 - 4922059 022 – 21251 022 – 30384 206 10 PUNCTUALITY The student must report to the Clinical Nurse Manager or nurse in charge on arrival to the area and prior to leaving the area daily. The student is expected to be present in the area at least five minutes prior to commencement of the patient hand-over report DRESS CODE/UNIFORM For further information on dress code please refer to practice placement booklet Regarding:Uniforms (please read CUH uniform policy 2011) Hair Nails and nail decoration Jewellery Footwear Identification GENERAL INFORMATION Please refer to your CUH Group Practice Placement Booklet for BSc.General Nursing Students CUH Group Practice Placement Booklet for BSc Children’s & General (Integrated) Pathway students Information for the Rostered Year 2007 BSc. General Nursing For information on the following: Occupational Health Safety, Health and Welfare Student Practice Placement record Sheet Confidentiality Smoking, there is a no smoking policy in CUH Mobile phones Incidents and Near Misses Involving Nursing Students 11 BSc NURSING ASSESSMENT OF CLINICAL LEARNING OUTCOMES AND COMPETENCIES YEAR 1 - EXPOSURE LEVEL THE CUES ARE: The student observes the competent practitioner delivering nursing care The student becomes conscious / familiar of an experience or interaction The student responds to an invitation to participate in an experience The student interacts with the experience and anticipates participation in it YEAR 2 & 3 - PARTICIPATION LEVEL THE CUES ARE: Physical and mental inclusion and involvement in an experience / learning opportunity And / or replication of a previously exposed experience at active participation level YEAR 3 - IDENTIFICATION LEVEL The student / intern demonstrate: active participation in delivering and evaluating nursing care with less prompting and increased confidence greater ability to communicate effectively, demonstrating a wish to acquire further information ability to reflect on own communication skills ability to analyse and interpret information ability to apply problem solving skills and underlying knowledge to different situations ability to manage small case loads of patients (with minimal supervision) YEAR 4 - INTERNALISATION LEVEL The intern demonstrates: self direction in prioritizing and delivering nursing care effective communication skills ability to seek and apply new knowledge and research findings ability to transfer knowledge to new clinical areas and to junior colleagues ability to increase own professional development by way of reflection and enquiry ability to apply problem solving and critical analysis skills and to evaluate a situation. ability to manage the care of the same case load of patients as qualified staff (with minimal supervision) 12 IMPORTANT TELEPHONE NUMBERS Name / Location Cardiac Arrest Fire Security Phone Number Bleep Number 22555 22222 Bleep 137 USEFUL TELEPHONE NUMBERS Name / Location Hospital Number Direct line to ward Phone Number 021 4546400 021 49 + extension 34040 / 34041 34050 22100 9 20966 Bleep Number ward CCU Step down unit Main Reception Switchboard Salaries Security Bleep 137 Duty Office 22680/22108 Porter Bleep 586 Night Porter Bleep 587 NURSING PERSONNEL Assistant Director of Nursing Betty Hickey VPN = 65319 Clinical Nurse Manager 2 Mary Crowley Clinical Nurse Manager 1 Siobhan Collins Clinical Placement Co-ordinator Kathy Healy Bleep 695 / 703 CARDIAC REHABILITATION PERSONNEL Resuscitation Officer Michelle Ward Clinical Facilitator - Critical Care Course Breda Doyle Bleep 684 Cardiac Rehabilitation Co-ordinator Valerie O’ Sullivan Bleep 381 Health Promotion Officer Patricia Good Ext.22286 Cardiology Co-ordinator Catriona O’ Donovan 086 6871340 Social Worker/Stress Management Clinical Nutritionist DISCHARGE CO-ORDINATORS Jane Kelly & Pauline O Keefe (Over 65’s) Bleep 569 Regina McCarthy (under 65’s) Bleep 855 MEDICAL PERSONNEL Consultant Dr. Peter Kearney Dr. .Eugene McFadden Dr. Ronan Curtain Prof. Noel Caplice Visiting Consultants Dr. Gerry Fahy Dr. Peter Kelly Dr. Tom McKiernan Dr. Carl Vaughan Prof. David Kierans Speciality Cardiology Cardiology Cardiology Cardiology Speciality Cardiology/EP Studies Cardiology Cardiology Cardiology/Heart Failure Non-Invasive Cardiology Hospital SIVH SIVH MGH MUH MUH 13